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WORK IN TAMPERE Get yourself busy!

STUDENTS’ UNION OF TAMPERE UNIVERSITY OF APPLIED SCIENCES


Supporters in this project:

WORK IN TAMPERE © Tampereen ammattikorkeakoulun opiskelijakunta Publisher Students’ Union of Tampere University of Applied Sciences (Tamko), www.tamko.fi Made by Joanna Rybicka (text) Petri Markkanen (page layout, graphic design) December 2014 ISBN 978-952-93-4976-0 (PDF)


Table of Contents INTRO 4 WHY TAMPERE? 6 BOOST YOUR CAREER 8 APPLYING FOR A JOB 17 SPECIFICATION OF TAMPERE JOB MARKET 22 TÖISSÄ SUOMESSÄ – FINNISH CULTURE OF WORK 24 WORKING IN FINLAND 27 HOW I FOUND MY JOB IN TAMPERE 31 ME VS FINLAND 33 HOW I MET MY FOREIGN EMPLOYEE 35 YOUR CHECKLIST “TO DO” 37 VOCABULARY 38 SOURCES 39


Dear Student!

We have a great pleasure to present Work in Tampere – booklet for foreign students of TAMK and other universities. The guide aims to offer both information about working life in Finland and tips for job hunting for international people. We strongly believe that cooperation of organizations and companies in Tampere can make the local job market foreign-friendly and help foreign students in developing their careers in Finland. Thus, we want to show you that Tampere region is open for ambitious and motivated students nevertheless of their origin and field of study they have graduated. Remember - international talents are always wanted! As a foreign student deciding to study abroad and challenging yourself, surely you are one of them. The thing is to believe in your skills and to use opportunities given to you during your educational period. You have the right to feel lost in a new culture and environment, as accommodating into the Finnish life style is not easy for foreigners. Many times we have heard from foreign students that Finns cannot truly understand the amount of challenge foreigners are facing when living in Finland.

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Laura Paavoseppä

This being the case, we have prepared tips and presentations of foreign-friendly organizations and companies dealing with international recruitment and helping foreign students in shaping their careers. We hope that you will find ideas and motivation for your career from this guide. During your studies you can make yourself and your competences known to the Finnish employers through internships and educational programmes. Thus, it has to be borne in mind that job hunting it is a challenging process which requires patience and constant development of your skills. Even if you feel that you have sent enough applications, do not give up! We want to show you that being a foreign student in Finland can become your great asset in job-hunting efforts and the job of your dreams is right out there waiting for you. Good luck!


Dear Finnish Employer

Unipoli - Study and work in Tampere

You really need international talents in your team. We live in fast developing, global environment facing with growing market competition. The cultural diversity in workplace is the future of business strategy and more and more Finnish companies have recognized this value. Internationally-oriented work environment is the key to the successful future of your business. Thus, there is a great possibility that cooperation with foreign student can be the one of the most pivotal experiences in your career. In Work in Tampere booklet you will find the presentations of Finnish organizations and companies dealing with international recruitment and supporting internationalization of local job market.

They work to improve development of foreign, young potential in Tampere region. Looking for international talents to your team you can always contact them asking for professional advices. Also, maybe soon you will receive an open application from one of those talents. Remember to give them an opportunity to present their skills. Leave the doors open for bright future.

Joanna Rybicka, Students’ Union of Tampere University of Applied Sciences

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Why Tampere?

International competence is becoming more and more important for companies and organisations in the Tampere region. International talents bring enrichment, intercultural skills and new ways of thinking to our workplaces. In the knowledge-intensive economy, access to talent is a main driver of productivity, innovation and economic growth. There are a great number of international degree students in our higher education institutes who wish to stay in Finland and in the Tampere region after finishing their studies. Staff at the higher education institutes in Tampere receives an increasing number of questions relating to career issues and working life from international students. In addition to students, international talents who have recently graduated from their studies in Tampere or immigrated to Tampere for other reasons are faced with an unfamiliar working culture when looking for a job and seeking to establish their careers in Finland. Then again, employers in the Tampere region should have the ability to utilise the international talent these students and the recently graduated have to offer. Working life is getting more and more diverse and multicultural, and many companies need to operate beyond the national borders daily. Employers that are prepared for this will be successful in the future. International talents can offer

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their know-how and skills for the internationalisation processes of companies and organisations. That is why these two target groups – employers and international talents – should be brought closer together. We at Tampere Region Economic Development Agency, Tredea, believe that skilled talents contribute to creation of knowledge and innovation. Talents and diversity in one place lead to growth and international students in our higher education institutes are definitely a significant part in this. The availability of highly skilled workforce is a significant pull-factor for foreign investors. Tampere has to be a part of the international brain-circulation to maintain and strengthen its reputation as the smartest, brightest place in Finland! I wish you welcome to explore Tampere from the angles of visit, invest, innovate and live in the Tampere AllBright portal: www.tampereallbright.fi


Quite often the skills that international experience brings along stay hidden in the eyes of employers. According to a study made by CIMO, the Centre for International Mobility and Demos Helsinki (Hidden Competences, 2013) employers value exactly those skills that they also relate to competences that are acquired through international experience but they rarely notice that themselves. In other words, international experience produces the kind of competences that the employers are actually looking for but employers are not able to link these competences and people’s international experience at recruitment. This dilemma of hidden competences has been one of the driving forces also behind Talent Tampere network facilitated by Tredea. Talent Tampere aims to a permanent network and co-ordinated co-operation to attract and retain talented internationals in the Tampere region. Talent Tampere makes international talents more visible and easily available for companies and raises awareness of the international potential we have in the region.

The network consists of local companies, international talents and local stakeholders: City of Tampere, higher education institutes, Unipoli Tampere, Chamber of Commerce, Council of Tampere Region, local economic development agencies, Pirkanmaa Centre of Economic Development, Transport and the Environment, Employment Services. One practical example of the Talent Tampere co-operation is the mentoring programmes organised together by Tredea and Unipoli Tampere. Talent Tampere has a group in LinkedIn where you can promote your know-how, look for a job or have conversations on work related issues. It is an international talent pool for local employers and a meeting place for employers and internationals. You are warmly welcome to join the Talent Tampere group! See you there, Laura Lindeman

LinkedIn! Wishing you all the best in professional networking and job-hunting in Tampere, Laura Lindeman Talent Attraction Manager Tampere Region Economic Development Agency, Tredea laura.lindeman@tredea.fi +358 40820 1978

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Boost your career Do not hesitate to improve your skills and build your network! Find out what skills you should develop to become an attractive candidate for Finnish employer and prepare your professional job application. Discover education programs and Finnish language courses in Tampere region. KEEP IN YOUR MIND! “International competence is getting increasingly important for companies in and around Tampere. They will need more international expertise in the future: knowledge of languages, cultures and intercultural competence combined with the good Finnish higher education. As an international talent, you can offer valuable competencies, multicultural skills and new ways of thinking to companies seeking to expand their global presence.”

HOW ABOUT YOUR FINNISH? No one is expecting you to speak fluent Finnish right away but keep in mind, that Finnish language is the key to Finnish culture. Trying to learn basics of Finnish when living in Finland is the way to accommodate you into Finnish life style. Participation in Finnish language classes or courses might be your great asset in job-seeking efforts. Tampere University of Applied Sciences offers Finnish language courses for exchange and international degree students. Also, you can find many opportunities outside the University. Just look around!

Tampere University of Applied Sciences At TAMK international students have several possibilities to improve their Finnish skills. TAMK is offering courses for exchange students (Basics of Finnish, 3cr), and Finnish as a Foreign Language courses for degree students (compulsory for the degree) in one´s own study program. It is advisable to attend one´s study year´s courses to make it more efficient. In addition to these courses there are several doors open to improve Finnish language skills. Depending on your level you can find help in the online courses offered by TAMK, or on open net. How could you speed up the pace of learning Finnish? Apart from joining a course of Finnish language and studying diligently, you can find many ways of strengthening your language skills. It helps, if from the beginning you pay attention how words are written. Fill your days with Finnish by listening to Finnish radio programs and Finnish songs. Be curious; find people who only speak Finnish. Ask your Finnish friends to introduce possibilities to use Finnish. You have language bath all the time, look around and make use of that! I encourage you to have a friendly fight with my language! Ms Mirja Kinnunen, Senior Lecturer Finnish as a Foreign Language and Finnish Communication, Tampere University of Applied Sciences (TAMK)

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Would you like to get to know students from different countries, meet with them in casual settings, learn their languages and culture and/or teach them your own, and get credits? Almost 200 students answered the question with a ‘yes’ and participated in the Each One Teach One course organised by Tamko and TAMK during the past year. The idea of EOTO is that students get to meet other students from different countries and teach each other their own languages and cultures. They set their learning goals and reflect on achieving them, and document the learning process in the common course blog. The course differs from traditional courses in many respects: for example, the students don’t meet at the university – they can go to a department store and learn how to name various products in their target language, they can watch an ice hockey game and talk about sports, or they can cook the national food of their country together. If you want to familiarize yourself with the students’ posts about their sessions, go and read the public course blog at http://eoto.blogs.tamk.fi For international students wishing to study Finnish, the course offers a brilliant opportunity to get a personal Finnish teacher and make friends with Finnish students. Mr Henri Annala, M.A. Senior Lecturer, International Coordinator Language Centre, Tampere University of Applied Sciences (TAMK)


Finnish Language Courses In Tampere Region Beside academic program for foreigners, there is also a variety of Finnish language courses in Tampere region offered by City of Tampere and ALMA Project. You can find the most proper program for you and apply for it. Check out the website: www.finnishcourses.fi On Live in Tampere website you can find the offer of diverse courses of Finnish: www.livetampere.fi/living/finnish-language-courses/at-schools

Finnish language online There is a great amount of Finnish language courses, trainings, exercises and study materials online available for free. The only requirement is to submit to discipline and to devote a little bit of time and energy to study by yourself. www.livetampere.fi/living/finnish-language-courses/on-internet www.uuno.tamk.fi www.puhutaan-suomea.net

Speak Finnish to me! Puhu minulle suomea –campaign

The best way to learn Finnish is to speak Finnish as often as it is possible. Thus, Puhu minulle suomea -campaign invites you to use your Finnish during the everyday situations in public and private environment. By wearing the “Puhu minulle suomea” badge, you indicate that you want to learn Finnish and use it instead of English. Campaign intends to encourage foreigners to use Finnish. Ask for your badge at your University office. Try your Finnish every day, get your badge and join campaign!

Hot tip! Use social media to improve your Finnish. Join Facebook groups and try to write your posts in Finnish.

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Plan your career

“The only way to do great work is to love what you do. If you haven’t found it yet, keep looking. Don’t settle. As with all matters of the heart, you’ll know it when you find it.” -Steve Jobs

Before you start looking for a job and planning how to develop your career, you have to decide, what you would like to achieve in your professional life. You have to be able to recognize your skills and assets. Otherwise, looking for a job here - in Tampere - or anywhere else will be fruitless. Plan your career carefully and try to define your aspirations.

Make a “self-assessment list” of your skills, interests, values and think about your former experience. - What is your dream job? - Are you a team or a solo-player? - Do you prefer work under the supervision or individually as an entrepreneur? - Are you able to work under stress or do you prefer to avoid risky situations at your work? - Are you a leader or a follower? - Are you an analyst, researcher, officer or activist at work? What is your professional personality? *No one is perfect. Think also about your weak points. Is there anything you would like to improve? The awareness of your disadvantages might be helpful for shaping your future career as well.

If you are still not sure about your job preferences try Careers Guidance Service: www.uraohjaus.net

Hot tip! The best way to discover your potential and to develop your professional orientation is to take a part in educational and career programs during your studies.

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Get yourself busy with Unipoli and Demola “Finding a job can be an agony, but Unipoli Tampere can help you with it”

There is variety of education programs and career trainings offered for international students in Tampere. When you are a student, try to use every single opportunity to improve your skills and meet professionals. Unipoli Tampere is a co-operation network of higher education institutions in Tampere: Police University College (Polamk), Tampere University of Applied Sciences (TAMK), Tampere University of Technology (TUT) and University of Tampere (UTA). The aim of this co-operation is to develop joint services and provide information for international students on studying and working in Tampere, bridge international students and working life closer together and help international students to integrate better into Finnish society. Here are some examples of activities and services which are provided by Unipoli Tampere network for international students.

“Working in Finland” -lectures Working in Finland lecture series consist of different themes around job hunting in Finland. The lectures give students up to date information on how to apply for a job, where to start looking for a job, how to use social media in job hunting and what kind of job application documents job seekers are expected to produce. There will also be discussion about communication in Finnish workplaces and what are the rights and duties that students should be aware of when starting in a new job and when signing the work contract.

“Know how to show your knowhow” -workshops These Knowhow to show your knowhow workshops explore how students can best describe their competencies and let employers know their strengths and talents and how they should be expressed in a CV and a cover letter. During those 3 hour intensive sessions students are expected to put their hands on to their own job application documents with the help of a professional career coach. These workshops are an ideal opportunity for students to identify their skills and abilities.

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Career Evenings and other networking events

Finnish Society and Culture lectures (0-5cr)

Different kinds of networking events are great places to meet employers and connect with them as well as former international students and learn about their career stories and tips for employment. Career Evening is traditionally organized as part of Yritysp채iv채t (www.yrityspaivat.com) in January. Yritysp채iv채t is a big recruitment fair organized at TUT and UTA annually at the beginning of each year. Career Evening brings together international students and local employers in Tampere region who share their point of views about recruiting international talents.

This course is organized every semester at University of Tampere, but it is open for all international students at TAMK and TUT also. If you are interested in Finnish history, different kind of features of Finnish society or cultural aspects, this course is worth to take. It helps international students to get an idea how the Finnish society works and what are those factors in Finnish history which make Finland and Finnish as they are. Understanding Finnish mentality gives international students possibility to succeed in the local job markets as well.

Friend Family Programme Friend Family Programmes focus is to help international degree students to grow their local network by pairing them up with a local family. Programme gives international students the unique opportunity to see how everyday life is like in a Finnish family by visiting them and spending time together. The duration of the programme is one year and students and families will set up the meetings and ground rules for the meetings by themselves.

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READ MORE & CONTACT KATARIINA MIKKONEN: Katariina Mikkonen Planner of International Student Co-operation Unipoli Tampere (Polamk, TAMK, TUT and UTA) katariina.mikkonen@tut.fi unipolitampere@tut.fi tel. +358 40 1981831 www.study.unipolitampere.fi


Unipoli Tampere Mentoring programme – Find your full potential and grow your networks! “Mentoring is to support and encourage people to manage their own learning in order that they may maximise their potential, develop their skills, improve their performance and become the person they want to be.� -Eric Parsloe, The Oxford School of Coaching & Mentoring

Unipoli Tampere oganizes annual mentoring programme for international degree students of TAMK, TUT and UTA and employers in Tampere as part of the Talent Tampere Mentoring programmes and regional cooperation. The programme is targeted for students who are about to graduate in a year or so. Mentoring programmes are a practical way of bringing working life and the international talents in the region closer together. This mentoring programme concept was developed during an ERDF-funded project called WorkPlace Pirkanmaa. WorkPlace Pirkanmaa was a joint project of the Baltic Institute of Finland and the higher education institutes in the Tampere region: Tampere University of Applied Sciences, Tampere University of Technology and University of Tampere. The WorkPlace Pirkanmaa project ended in May 2011. The three higher education institutes (TAMK, TUT and UTA) in the Tampere region decided to continue the best practices of the project, including the Mentoring Programme, under the name Unipoli Tampere. Since 2012, the universities and the Regional Economic Development Agency Tredea have co-operated closer and closer in organising mentoring programmes for international students and immigrants of the region. Starting from autumn 2014, the mentoring programmes are organised under the umbrella of the regional Talent Tampere co-operation network.

Unipoli Tampere Mentoring Programme supports international students and encourages them to govern their own learning and self-knowledge in order to be able to use their potential, develop their job hunting skills and improve their knowledge about Finnish working life. International students taking part in the programme have the chance to meet people from different areas of the working life and develop skills of self-assessment and knowledge to support their career planning. They rarely have much experience of working in Finland, which is why tips and information about the practices of the Finnish working culture and job hunting are highly valuable for the international mentees. Mentoring programme is a process where the know-how of a person with longer professional experience is conveyed to an international talent who is about to enter working life. In other words, it is a relationship which aims to provide professional and personal support to an aspiring talent. The mentors use their experience in a facilitative manner to support the development of the mentee.

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A multicultural working environment is still quite a young phenomenon in Finland. The Finnish working life has a lot to gain from future international talents. During the mentoring process, the mentors have a chance to learn from the mentees about their thoughts, concerns and aims regarding working life. The fresh point of view of an international talent might open the mentor’s eyes to new ideas concerning their professional life as well. Mentoring gives both mentors and mentees a chance to learn and develop skills that are needed in a diverse and changing working environment. In other words, the mentoring process is a two-way relationship. Mentoring provides an opportunity for both mentor and mentee to develop their know-how and benefit from the process. For a student, as a mentee, it gives the chance to learn from a professionally experienced person and gives an insight into the mentor’s work and career.

In the mentoring process you can develop your intercultural communication skills with your mentor and with other participants in the programme. The mentoring programme and the mentee will assist you with practical tips on planning a successful job search strategy and offers you advice and guidance in your career thinking and in your transition from an aspiring talent to a young professional. You can get information about Finnish working life and working culture. Self-assessment is an essential part of the programme and it helps you identify areas for development and improves your self-confidence and self-knowledge. With the help of the programme you can create new networks and contacts and it introduces you to an interesting discussion partner with whom you can talk about careers, working life and work etc.

If you are interested in participating the mentoring programme, you will find more information on: www.study.unipolitampere.fi The next programme will start on Autumn 2015 and the application period for the programme 2015-2016 will open in the beginning of May 2015. If you have any questions about mentoring or applying to the programme, do not hesitate to contact: Unipoli Tampere wishes all the best and success for international students in local job markets and if there is anything we can do more to help you with it, let us know! CONTACT INFORMATION: Katariina Mikkonen Planner of International Student Co-operation Unipoli Tampere (Polamk, TAMK, TUT and UTA) katariina.mikkonen@tut.fi unipolitampere@tut.fi tel. +358 40 1981831

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Demola - Join Demola and make real impact! more

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Why Just Study Cases When You Can Create Cases For Others To Study? Demola offers university students a unique opportunity to add some real-life twist into the conventional path towards a career. At Demola, you will work in a project with a multidisciplinary team solving real-life cases together with partner companies. And yes, it’s all part of your degree program. Who Can Join? Any student of our partner universities can join Demola. Because we look for variety, it doesn’t matter in which degree program you are studying. Demola runs on the skills, ideas, and talent of students with various backgrounds. Work On Real Cases and Earn Credits Demola teams work on real-life cases together with partner companies.

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For instance, teams create and refine business concepts, develop new products, or build demos and prototypes. Here you can put your skills to the rest, but you will also gain invaluable experience, insight, and new contacts. Maybe you will even discover your future career! All Demola projects are a part of your degree program, and you will get credits according to your course catalog. In Demola, I discovered an entrepreneur spirit in myself – something I hadn’t ever noticed before. I learned about working with different cultures and different ways of doing and understanding things. Any idea can grow into something big! -Eni Iduozee, Student Thanks to Demola I have gained experience in performing under these circumstances and my self-confidence has grown: I’m bold enough to say that I can do things in practice rather than just in theory. - Joonas Kemppainen, Student

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Create your brand What about social media in your professional life? Talent Tampere Network is the great example and tool how to use internet channels in career development. You have to inform the world about your existence. Let them know that you are here, a talent with skills and potential, ready to work. Do not wait. Brand yourself!

Personal branding is similar to branding the product on the sales market. Basically, every product needs a strategy and specification, needs to be suitable to sales environment. The same is with you. You are the product on Finnish job market. You want to “sell yourself” for a job so you need your perfect sale strategy – job application. From this point of view, your interviewer is your client. You have to present the best product he has ever seen – you are this product, looking for the purchaser of your potential and talent.

*Brand yourself: create your own, consistent working profile, use the same professional picture and the same code of key-words representing your mark. *If you are actively looking for a job, let your friends and colleagues know about it. Do not hesitate to ask for advices and recommendations. Fortune favours the brave!

Recommendation system in Finland: In Finland recommendation system usually means that you either write the name and phone number of the person to your application, or you are asked that information in the interview. Thus, if you have any recommendations from your former supervisors or co-workers– add it to your application.

Read the Social media guide in Finland about online branding for job-seekers: www.businessculture.org/northern-europe/finland/social-media-guide/ Use the social networking tools: - LinkedIn (Talent Tampere Network) www.linkedin.com - Facebook Work in Finland, Tampere Allbright, Tampere foreigners - Orava.co www.orava.co

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Applying for a job Do you know where to apply? Prepare your professional job application!

How to contact Finnish employers? In accordance with the Finnish culture work standards the best way to contact Finnish employer is to send a message via email or make an official phone call to make an appointment. Depending on the company, you should first call, then if they ask for email with official application, send one. During the phone call, suggest also that you could come to talk about the job personally. Sudden visitation in the office to take somebody’ by surprise however seems to be more effective, in actual fact, is not a good idea. Read more about Finnish working culture in the next chapter. Resume According to Finnish professional standards your Resume should be brief and concise – try to fit your experience in one page.

Objective statement – a core point in Resume, when you can shortly present your career object. For example Technical job objective: • Senior Software Engineering Position • Position as an Electronic Engineer Marketing and Sales job objective: • Account Manager • PR/Communications Officer • Project Coordinator You can also present the skills and goals you’d like to achieve in a few sentences: “Applying for X job position at Y Company where I can improve my management skills and also maximize quality assurance, project development, and my leadership experience.”

Remember: It is not a summary of your whole life!

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You should also include following particulars: - Personal data and contact information (if you live in Finland, add your current address here) - Educational background in chronological order (the newest education is first) - Employment history in chronological order (job position, shortly about tasks to be performed – newest job is first) - Programs, events, volunteer projects you have been involved in (like Unipoli and Demola) - Computer skills - Languages (If you are attending Finnish language courses – inform about it. Describe the level of your skills: native, work professional efficiency, basic communication efficiency) - Hobbies (not required but can help you to shape your personal profile) Do not exaggerate your skills – for Finns it is tantamount to falsehood.

There is a distinction between the actual skills and knowledge. Think about the skills you have acquired in practice so you really know how to implement them at work.

Your Resume should be adjusted to the expectations and to the profile of company you are applying to. Familiarize yourself with the specific job offer and its requirements. Then, try to create your CV application in a way to prove that you are fulfilling at least most of the required conditions and you work profile matches the job offer. Remember that CV application is your business card and key to the successful job interview. Remember - If you have a very long working history, only the newest and most suitable ones for the job you’re looking for should be in the CV. Read about the tips to your Resume: www.teekkarintyokirja.tek.fi/en/killer-tips-your-cv Check out Resume templates. Europass web page helps making a CV that you can either send as PDF or print out. www.europass.cedefop.europa.eu/en/documents/curriculum-vitae/templates-instructions

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Cover letter Straight after Resume, the cover letter has a great meaning for your presentation and it is an integral part of the job application. From the point of view of a Finnish employer your cover letter is the crucial source of information about you, your professional experience and expectations. Thus, try to create it in personalized and well-thought-out way. Your effort will pay off for sure! Wanna know how to grab attention of Finnish employer? Perfect formula for you Finnish cover letter - Your cover letter should fit in one page A4. Try to stay consistent. Let’s do it in Finnish way – briefly, focusing on crucial matters. - Begin with personal data on the top of the page. Name, nationality, contact information with professional email address. - Catch your reader’s attention. The first impression does matter. Thus, think carefully about opening sentences of your cover letter. Forget about “I am applying for this job position because I want to work in your company”.

How about like this? “I was excited to read about the opening application for Project Manager position at XYZ Company…” “I am writing this cover letter as I found your job offer requirements perfectly matched with my professional experience. “ - Your cover letter should not be a cock-and-bull story or wishful thinking project. Stay self-consistent and present your skills and experience thoroughly. Be honest. It will pay off more than showing off. - Put the stress on your goals and competences. Concentrate on your “objective statement”. For readers, the most interesting are your plans and vision of your career. - Use the keywords. Your cover letter is an integral part of your job application and should harmonize with your CV Resume. E.g. the language of your CV and cover letter shall remain the same and also information included in both documents. - Personalization. Address your cover letter straight to your recipient. Try to use the names in the header instead of “Dear Sir/Madame”. - Customize the content of your cover letter to employer’s demands and expectations. Every letter should be prepared independently for each job offer. - Language! Compose your letter in formal way, use the action words “I applied, I worked, I presented” and power words. It will help to make statements in your cover letter stronger and more emphatic.

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Interview The next one and normally the last step in job application is a final interview with employer. This is the moment when your future boss can evaluate the conformity of your personal presentation with job application. Get yourself ready before your interview with Finnish employer and read tips and advices from Aleksi Pulkkanen (Agendium).

“From the employer’s perspective job interview is about three main things: - Getting an idea whether the potential employee sounds smart, - Sounds like a person who will get things done and - Sounds like a person who really wants the job you’re offering. This can best be achieved in a mutually active discussion, although many interviews turn into a series of employer-driven questions.

So the basic idea for a job interview is always quite simple and I don’t think Finnish interviews differ from others that much. It is important that you have prepared yourself well - at least know the basics of the company and have thought about some questions to ask from the employer - but these should come very naturally if you really want the job. Other main thing is to show your enthusiasm about the job. Don’t try to hide all your jitters, but focus the energy on your answers and to showing that you really care about this opportunity.”

When hiring an international employee the main concern for the company is whether the employee will stay in Finland for a while. You can never know what happens in the future, but if you are applying for a job here you are at least ready to give that job a chance, right? If you are ready to stay if things go well and if you like your job, it will make the decision easier for the employer if you explicitly say this during the interview.

Possible questions at the interview As a foreign student you have a variety of assets desired by employees. Present your values and stay confident. You can always try to prepare yourself before the interview with Finnish employer thinking in advance about possible questions and answers. Make sure that you are motivated enough to apply for a job and your reasons for applying are well-grounded. Also, collect basic information about the activities of your desired employer. Create your own expertize of company. Practice your speech.

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Be ready for following questions which may occur: - Why you are interested in this job and the company? - Have you got the skills and experience to perform the job? - What is your educational background and what makes your application unique comparing to others? - Do you speak Finnish? Are you willing to learn Finnish? - How long are you going to stay in Finland? - What is the reason you moved to Finland? -What do you know about activities of our company?


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Remember: - Be on time!!! Or even 5 minutes earlier. If something unexpected happens, let the employer know even if you might be 2 minutes late. - The content of your Resume should be the main ground for your discussion. Use the same key-words. - Do not exaggerate your skills – be honest. - Do not volunteer information which is not the matter of interest for employer. - Do not speak too fast. Try to calm down and present yourself in matter-of-fact way. - Do not forget to ask: “When can I expect to hear from you”. – In the end of interview.

Questions you should not hear in an interview: According to Finnish law regulations, in professional life questions about pregnancy or any intended pregnancy are forbidden (Finnish Equality Act). As a job applicant you cannot be discriminated on the grounds of gender and family life. Thus, it is against the Finnish law to ask a job applicant about: - Relationships and private life; - Political views; - Membership in union trades; - Denomination, religion beliefs.

Read more about non-discrimination and equality at work in Finland: www.tem.fi/en/work/labour_legislation/non-discrimination_and_equality_at_work

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SPECIFICATION OF TAMPERE JOB MARKET Do you know where to apply? Prepare your professional job application!

Tips from Markus Sjölund: • Do not wait for official recruitment process and press announcements. Stay in touch with companies HR directly! • Build your network Markus Sjölund Director, International and Foreign Contacts Tampere Chamber of Commerce & Industry

Dear students! Skills and good attitude gets you far. Tampere region has roughly 30 000 companies and businesses ranking from sole-entrepreneurs to large multinational companies. Tampere region offers wide range of different work opportunities. Industry is still a large sector in Tampere Region. Companies concentrate especially to the fields of manufacturing, forestry, chemical and petrochemical and electronic industry. Knowledge-intensive services offers also lot of interesting careers in the field of planning, architecture, financing and accounting etc. Information technology, or ICT is has also a strong base in Tampere. It is good to remember, that many companies in the Tampere region relies on the global market. So there is need for skills that know how to operate in different cultures and talent in other languages besides Finnish, Swedish and English. However, qualifications to the job must still be met. So finishing studies and getting the degree is essential. When looking for job in Finland, same rules ap-

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plies to Finns and foreigners. Look for opportunities from the labor office, recruitment companies and LinkedIn and your own networks. Don’t hesitate to contact the company HR directly. State your business and send your resume. Besides skills, Finnish companies always value good and honest attitude!

Are you familiar with Tampere Business Region website? Clicking the link below you will find TREDEA database of companies in Tampere region. It will help you to recognize the situation on the local job market. Check it out and try which one of those companies matches your career profile. www.tamperebusinessregion.fi

Hot tip! Use Tredea database to create your own list of interesting companies with contact details to HR departments.


When looking for a job in Tampere and Pirkanmaa region you can always ask for help in Pirkanmaa Employment and Economic Development Office. They offer professional services for jobseekers including information about recruitment services, professions and education programs for immigrants. You can always make an appointment for a meeting in the office directly. Pirkanmaa Employment and Economic Development Office Pellavatehtaankatu 25 33100 Tampere

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Find your job online: • Work in Finland: www.workinfinland.com/ • Ejobs: www.ejobs.fi/en/ • Te-palvelut: www.te-palvelut.fi/te/en/ • ECAMrekry www.ecamconsulting.fi/ • Jobstep.net www.jobstep.net • Eures www.eures.fi Find your internship online: • www.intern.ly • InternMatch www.internmatch.com

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TÜissä Suomessa - Finnish culture of work - Starting point is to observe and analyze your work environment. Remember to stay open-minded. - Use Finnish language as often as you can in casual situations even when working language remains English. - Show your willingness to understand working culture and stay patient as beginnings normally aren’t easy. - Cultural differences should not be a basis for personal judgments. It is a ground for common respect and deeper cooperation. - Follow the rules given to you by your supervisors.

Metacommunication means communicating about communication situations: If you face communicational difficulties and you think that cultural differences may lie underneath it, you should try to express it aloud: These are the occasions where cultural values and norms may confront and misunderstandings often happen. Once you have acknowledged them and how to face the situations in a calm, analytical and cooperative way, you are already quite far in becoming an interculturally competent person.

Equality Finnish way of working is based on general rule of equality on many different levels. Thus, there is no gender differentiation as female workers very often perform the same duties as their male colleagues. Thanks to social benefits and well-developed system of day care, there are as many women as men working. Also, in working life, everyone calls each other by their first name regardless of their post and position in the work hierarchy. Decision making process is based on principle of equality and common good. Finnish people prefer to work out the issues in work groups. Workshop is very popular tool in Finnish work life. Thus, stay open for cooperation with your colleagues. Teamwork is the perfect way to share your ideas and experience on equal foot with your co-workers.

Individual initiative and flexibility Qualities which are appreciated in the Finnish working environment are diligence, individuality and independent initiatives. When undertaking certain task, do not hesitate to ask for help but firstly try to solve it by yourself if you know that you can manage. Be self-confident and ready to take-up specific actions right away if needed. Also, new ideas of improvement to your work routine are welcomed. If you feel like you need some changes to make your work more effective, do not hesitate to share your point of view with your supervisors. Finns are open to development ideas.

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The most important: always ask! It is always better to acknowledge that you do not know or understand some issue than perform your task in a wrong way and deal with consequences of ill-considered actions.

Conscientiousness and concept of working time In Finnish working life, it is very important to respect the schedules and timetables. The crucial thing is, to know how to take the initiative and to know how to act independently but still in strict accordance with the working rules and principles. Finns like to be punctual to the minute. Punctuality is the matter of respect for your co-workers. Keep it in mind and be on time (or even 5 minutes earlier just in case to make sure that you are not going to be late). Finns follow strictly scheduled timetable of work. It means that your working hours are stated in your agreement and you should follow those statements to avoid possible misunderstandings. Deadline means the serious time commitment when the certain task has to be finished by time.

Communication “Say what you mean and mean what you say” As you have probably noticed Finns aren’t the most talkative nation in the world. They are rather perceived as men of few words and it reflects in their work life. Communication is very straight-forward. Do not expect long speeches and comments. Also, they do not like long documents and essays. Thus, using the written tools, try to be strict and specific. Power point presentation with interesting and firm content is far more preferable than long Word document. You have to be ready for rather cold feedback from your boss. If there is no comment about quality of your work it usually means that you are just doing it well. However, if you feel like you need a direct and substantive supervision, ask for it

Religion and working life The main denomination in Finland is Evangelical-Lutheran Christianity. Finland is not so religious country and because of that, a religious belief does not belong to Finnish working culture. However, the effect of religion in working life can be visible in certain holidays through the yearly calendar for example Christmas and Eastern are statutory holidays in Finland. In some workplaces, there are places when employees can say a prayer during determined breaks but it is a rare practice. In general, the visible signs of denomination like scarfs are permitted but only in accordance with working standards and Finnish industrial safety regulations.

Dress-code Finns usually prefer casual outfit reflecting the practical and comfortable lifestyle. It depends also what is your work environment – big financial company or small institution. For business meetings the white collar is required

You have the right to say “no” In Finnish working culture you have a right to say “no” but always in accordance with the rules of kindness and common respect. Thus, you can resist of performing some task when you feel that you are not able to deal with it, but always explain why and what is the problem you have at this point. Finns consider ability of saying “no” as an asset of reliability and honesty. Assertiveness is the best policy in your working life.

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Respecting privacy There is a visible distinction between working and private spheres of life in Finnish culture and you have to be aware of that. Finns are trying not to mix up those two spheres and perhaps that is the reason why they are usually don’t get together with their co-workers after working hours. At least it is not so immediately apparent. Of course, there are some cases and the best way is to stay open for friendships and invitations but do not impose this kind of relations. Respect privacy! Remember - that it is considered rude to contact your co-workers after work time in work-related matters. At least, no one is going to pick up the office phone after hours. The most burning issues you should always try to solve right away at work. Read more about Finnish business culture: http://businessculture.org/northern-europe/finland/

Most work places have their own “pikkujoulut”, the pre-christmas party in which the employee and employers alike mingle, have fun, eat and drink together.

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Working in Finland When looking for any job in Finland you should familiarize yourself with tax, welfare system, employment regulations and basis of Finnish labour law. As a foreigner in Finland you have to follow the same rules as Finnish citizens. Proper knowledge about labour legislation will help you to recognize your work environment. Know your rights and obligations as an employee! Keep in mind! The information presented below is information of general character and should be considered as an introduction to legal aspects of working life in Finland only. In practice, everything depends on terms and provisions of specific collective agreement.

Taxation Tax system in Finland is progressive. It means that tax rate depends on the amount of your salary. For bigger income you pay higher taxes than for smaller income. The withholding tax from your salary goes to municipality and the state. Size of municipal tax depends on the municipality (approximately 17-21%). State tax is progressive. Tax money covers the costs of: - education - social security - social and health services - maintenance - defense forces - public entities If you work in Finland, your wages or salary are normally taxed in Finland. For this, you need a Finnish tax card (an employee’s withholding allowance certificate). To get the card, you must first get a Finnish personal identity code at the Local Register Office. In Tampere, it is the Tax Office of Inland Finland. You can also order your tax card on the Tax Administration’s website. The tax office will calculate your tax rate and issue your tax card in two copies. You have to submit one of those copies to your employer in order to conclude a final agreement. If you do not submit the tax card to the employer, you will pay 60% taxes instead of the percentage stated on the card.

Remember: -You will receive you tax card in every following year of your work; -Each tax card is designated to certain workplace; One job – one tax card system; -You have to keep an eye on your incomes rate per year and tax ceiling. -If you will pay too little tax comparing with the final rate of your income -> you will be charged extra tax by tax administration. -If you will pay too much -> tax administration will refund the surplus. Read more about the tax system in Finland: VERO SKATT – Finnish Tax Administration www.vero.fi/en-US/Individuals

Tax Office of Inland Finland Hatanpään valtatie 36 PL 705, 33101 Tampere Tel. 020 612 000 (exchange) Open Mon-Fri 9 am-4:15 pm (summer 9 am-3 pm)

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Permanent residence and KELA card Did you know that Finnish welfare system is one of the most advanced and protective welfare systems in the world? Social security system in Finland is designed to reflect the values Finns believe the most – equality and unimpeded access to social benefits for everyone. The state can intervene on behalf of citizens in well-disposed way to protect their rights. KELA – Social Insurance Institution of Finland represents State in performing welfare system duties.

Permanent residence Only by obtaining permanent residence in registration office you are entitled to social support and benefits on equal basis. If you are student in Finland only with the intention of studying in Finland, you are not fully entitled to social security benefits. Usually, to get the permanent residence permit you have to prove you moved to Finland because of family reasons or work contract. According to Infopankki, if you are a citizen of an EU or EEA country, Switzerland or Nordic country, you have the right to work without limitations during your studies without needing a permit. Work in Finland gives you a right to Finnish social security number.

If you are a citizen of another country, your residence permit for studies provides you with the right to work with certain limitations, if the work: • consists of practical training included in the studies, or a final project

How to apply for Social Security Coverage – KELA Card All who are covered under the National Health Insurance (NHI) scheme of Finland are issued a personal health insurance card, the Kela card. By presenting your card at the pharmacy or at many private medical clinics, you can get a direct, on-the-spot reimbursement for your costs. - At first, you have to be registered at a population register office (Maistraatti) to get your personal identity number– it should be your first step; - Next step – you have to complete KELA form Y 77e – you can get the application form at KELA office or online; (www.kela.fi -> English -> Our Services -> Forms-> Moving from or to Finland) - Wait for a written decision. It can take 2 months before KELA will issue a final decision. If your application is accepted, a KELA card is sent to you automatically with no fee.

• is part-time work, no more than an average of 25 hours per week during the term

Visit KELA to obtain more information about variety of social benefits:

• Is full-time work during the time when there is no teaching at your educational establishment, usually during summer and Christmas holidays.

www.kela.fi/webpage/en

Read more: www.infopankki.fi/en/living-in-finland/as-animmigrant-in-finland/finnish-social-security

Local Register Office in Tampere Hatanpään valtatie 24, PL 682 33101 TAMPERE Telephone: 029 553 9431 Email: info.sisa-suomi(at)maistraatti.fi www.maistraatti.fi/en/

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Employment regulations at workplace Contract of employment Contract of employment is the binding agreement between you - an employee and your employer. It is said that agreement can be concluded in oral or written form. However, is way much better to have it written. Keep your eye on it! Agreement means that an employer and an employee agree to perform certain work tasks according to prescribed rules with salary. When designing the final content of agreement your employer must follow Finnish labour law acts: Employment Contracts Acts, Annual Holidays Acts and Working Hours Act. Thus, you should find in your contract following records: - employers’ and employees’ needs and requirements - working hours (Working Hours Acts) - the amount of salary - the provisions of Employment Contracts Act as an minimum of agreed duties - provisions about holidays and social benefits (Annual Holidays Acts) The final conclusion of contracts is tantamount to the agreement for work according to its basis. Thus, before final signing of your contract, read it carefully and make sure that all its provisions stay clear to you. Working hours and overtime Full-time job: The working hours are clearly determined in Working Hours Act. The standard working hours in Finland are usually 7,5 - 8 hours per day, in practice it means 37,5 - 40 working hours per week. Part-time job: In case of part time job and fixed-time agreement it is less than 7,5 hours per day. The time of your work stays up to you and your employers’ needs. E.g. the certain task to perform might be less or more time consuming. Shifts: There are three kinds of shifts: morning, evening and night shift of work. In Finland night work usually starts at 11 pm up to 6am and requires special compensation on the ground of working conditions. However, the shifts and night shift time may depend on your collective bargain and it is different in each field of job. Sunday work: It is a work performed during Sundays including public holidays e.g. 1st of May or Independence Day (6th of December). If your job requires to work at Sundays, the compensation of 100% daily salary has to be paid by your employer. Overtime: Overtime is the work to be performed in excess of your maximum regular working hours agreed with an employer. Sometimes, the requirement of extra work may occur and then, you have to work longer than usual. In this case, another agreement of overtime between an employer and an employee is needed to precise the amount of compensation for your extra work. For the first two daily hours of overwork the 50% of bonus is provided and then, payment for following hours increases up to 100%. Your overtime work can also be rewarded as days off from work or shorter days at work. Holidays As an employee, you have a right to annual holidays. The wages are paid for the time when you are on your holidays. Generally, there is a 2 ½ days of leave holidays per month accumulating for every worker. However, if you have worked for less than a year in the same place, it is 2 days per month.

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Wages There is no universal wage amount for all employers in Finland. According to Finnish labour law all employers (also non-unionized ones) pay the salary agreed to in agreement with the employee. The agreement is made according to the collective agreements of each area of working life. Such professions as nurses or engineers obviously have different collective agreement. Thus, your salary is determined according to your skills, experience and the geographical situation of the workplace.

Read more: Ministry of Employment and the Economy www.tem.fi/en/work/labour_legislation

Rights and duties - employees and employers Employees’ duties and rights: As an employee in Finland you have a right to: - healthy and safe conditions at workplace - remuneration in accordance with the collective agreement - join a trade union - the legal protection in accordance with labour acts - social benefits and annual holidays in accordance with collective agreement Trade unions: The main aims of Finnish trade unions are safeguard and improvement of rights and benefits of its members. You can join the trade union in Finland when you are still a student. As a member of trade union you are paying yearly contribution. Do you know… The International Labour organization (ILO) has ranked Finnish unions as amongst the most effective in the world. Info: Expat Finland As an employee in Finland you have responsibility to: - perform your work duties carefully and in accordance with agreed standards - follow instructions given to you by your supervisor/boss - abide the work hours – be punctual - to keep the professional secrets of your employer confidential - refuse to take a part in disadvantageous activities against your employer - observe the benefit of the employer

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HOW I FOUND MY JOB IN TAMPERE “…Take the initiative already during your studies and get yourself busy. It’ll pay off!” Presented in this chapter, these are the stories of TAMK’s foreign alumni’s. They were looking for a job and career opportunities in Finland and they succeeded. They were the same as you are, with the same chances and opportunities. They did not give up and because of that, they are now on the way you are looking for. Read it carefully, as they include tips and advices helpful for you.

TAMK international students’ stories Stephanie Levy from Canada

Stephanie’s way: - applying for the internship related with her field of study - Finnish language classes

“I left Canada and came to Finland in 2010 to finish the last half of my International Business Degree at TAMK. As any TAMK student is aware, an Internship is a requirement of the degree program, so I found, responded to, and applied for internship at a company named HappyOrNot Oy. HappyOrNot is a Finnish, privately owned, company that was founded in 2009. Its concept is to be the world’s leading company for customer and employee satisfaction improvement. Currently, they have over 1000 clients in over 40 countries worldwide, and this year opened its second office in the USA. Of the three applicants, myself included, HappyOrNot selected me as the successful candidate.

and easily give responsibilities to those who are trusted to do their job efficiently and effectively The Finnish language has been one of the biggest challenges in living in Finland, in general. At HappyOrNot, luckily, my position does not require me to speak any Finnish, however, what personal affect I have about this is sometimes missing out on either side-discussions or even friendly banter between employees. HappyOrNot was actually generous enough early this year to offer private Finnish lessons for myself and one other foreign employee via Tredea, which turned out to be a very positive experience, and helped to grow my language skills.

I began my internship at HappyOrNot in April 2013 (part-time until the end of May, then full-time thereafter), and it went until the end of September, and subsequently I was hired as a full-time employee to the position of Marketing Coordinator. In early 2014, I was promoted to Manager, Marketing & PR.

To summarize my experience working in Finland, I would consider myself to be very lucky to have gained employment so quickly and easily with such minimal Finnish skills. There are companies here who are willing to hire non-Finnish speaking persons however, they are not very common. I would recommend to really try to learn the language to the extent enough to carry on a conversation. But, once you have found a nice place to work, you become part of a family and you will be treated very well. I have only positive things to say about my experience working in Finland so far, and I hope that this short story can help to motivate others that it is possible to succeed with strong determination, and a little luck.”

My experiences in working in a Finnish company have differed from that of my previous 10+ years’ work experience in Canada in a corporate industry. Finnish employers and employees, when communicating with foreign co-workers, tend to be more reserved, can appear to be blunt or direct in discussions or via emails, don’t boast themselves over their peers, are very favourable of teamwork,

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Karolina Cichacz from Poland

I came to TAMK to study IB degree in 2008, right after my year as an au-pair (in Porvoo). I knew right away that I want to stay in Tampere after my graduation, as I fell in love with the city! It’s perfect size, it has plenty of development opportunities and it’s full of young people. Nowadays I’m working at Metso Minerals as the Customer Service Representative. Already during my studies I started looking for the possible job opportunities in the region. Obviously, as young, my CV was pretty empty, so I tried to find a solution how to fill it up. Firstly, I became a volunteer in a couple of associations. This way you get some experience, emphasize that you are hard-working and on the top of that, it’s just a great opportunity to meet local people. Moreover, I wanted to brush up on my Finnish, so I found myself a tandem language pair. It is a system when two native-speakers teach to each other their own languages (in turns). It really gave me a language boost and self-confidence! I also participated in almost year-long WorkPlace Pirkanmaa program where professionals were voluntarily guiding a group of foreigners about job-hunting in Tampere region. I am really thankful for my tutor who taught me so many useful things! Nowadays, Unipoli is continuing the project, so just get in touch with them! All in all, my advice to everyone is – take the initiative already during your studies and get yourself busy. It will pay off!

Karolina’s way: - staying active to improve he r CV application! - educational programmes – Mentoring Programme (Unipoli) - Finnish language tandem (Ea ch One Teach One!)

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- sending job applications

Doina

Mucundorfean

from Romania

I was 20 years old when I first moved to Finland so in that sense I had an advantage over many of the people that move to Finland. I was young, naïve and with my whole life ahead of me, believing anything is possible. I came here for personal reasons and with no real plan considering my professional career, which also meant I set no expectations for myself. As such I went to register with the TE-toimisto and started looking for jobs as well as Finnish language courses. As you would expect there were no jobs to apply for (my Finnish language skills were down to zero) and so I took a language course. Of course in the meantime I was also determined to continue my studies, which I interrupted in my home country. I wanted to take social studies, journalism, political sciences in the Tampere University (in English of course) but the program I wanted was only organized every two years. I was looking into all kinds of other options, and finally a friend saw the International Business degree ad offered by TAMK. I applied and I got in, which also meant I had to discontinue the Finnish language course I was taking (I only studied for 4 months). Besides getting more friends and learning very interesting stuff, the great part of the IB program was requiring an internship of 5 months as a compulsory part of the studies. Through that I got my first 3 month workplace in Finland, where I worked in English, after which went to Spain for my exchange studies. While there, I was applying for other internship places and by the time I came back I had an interview and got the place. I really liked what I did there. I stayed for 3 months instead of 2, the last month being a summer job of sorts. After that they actually offered me to continue as a full time employee. I was employed in Glaston, organizing international conferences for the glass industry for 2 years and a half after which I lost the job due to the financial crisis. The working language was still English, but I was practicing my Finnish all the time with the family of my boyfriend, who did not speak English. After I lost my job, I remember a sense of panic, considering also the possibility of returning to my home country, not expecting to really get something else. I was not very confident in my Finnish


language skills and the jobs offered in English were very limited, especially in the field corresponding to my field of expertise. Additionally there was increased competition due to many people losing their jobs thanks to the enduring financial crisis. I thought I should at least give it a try, and applied daily for a variety of positions and took also courses offered by TE-toimisto. One of the ones I applied for was organized by a consulting company, called ECAMrekry. The difference with this was that the courses only started after you or ECAMrekry would find a suitable training place for you in a company. Finally they got me some interviews and after the second one I actually got the place. This time it was a company called Haarla where I would be working as a logistics coordinator and a sales assistant. And for the first time the working language was going to be Finnish. This was April 2013 and I remember being very scared and worried but I also told myself to remain patient knowing that with time I will adjust to using Finnish daily. I got a lot of support and I am still employed there as I write this article.

Doina’s way: - TE-toimisto - ECAMrekry - Finnish language tandems - Do not give up. Overcome adversities!

Me vs. Finland When adjustment to Finnish culture affects your career

It is said that emigration should come with health warning. Truth is that being an expat in Finland demands great courage, adaptable skills and patience. How many times you have felt lost in the darkness and completely misunderstood as an outsider among the weird Finns? The demanding process of learning Finnish can be the straw that breaks the camel’s back. Especially, after you have spent your first winter in Finland, you can only timidly mumble “moi moi” and “miten menee”. The sneaky symptoms of culture shock are coming to you with a mixture of feelings: discouragement, loneliness, tiredness, social anxiety and homesickness. There are many of them, including physical and mental presages, and sooner or later, it will affect your job-hunting efforts and quality of life in general. Working through the culture shock is a sort of personal experience and there is no schedule or timeline for overcoming it. However, the sooner you acknowledge yourself with the problem, the easier you can overcome it. Culture shock is a natural process of adjustment to a new environment. If you suffer for it at the moment, it means that you are getting accustomed to Finland. Take it on the chin. It makes you stronger.

We may distinguish following 3 main culture shock’ phases: 1st phase: Honeymoon phase – usually the beginning of living in Finland, when you are discovering new culture and meeting new people. You cannot see any serious culture differences. Everything seems to be easy and understandable. Finns are friendly. 2nd phase: Culture shock phase - test of your endurance. Usually for foreign students, it is the time close to the graduation from the university. Finns do not seem to understand your problems. You are discovering the bad things and obstacles. You are trying to find a job in Finland according to your aspirations and education profile. That is the time to face the reality and usually, to lower your expectations. Many foreigners in Finland have started their work e.g. in cleaning companies or pubs. If you cannot find anything suitable for you at the moment, don’t lose hope, consider to start with any job to survive and to give yourself more time. 3rd phase: Culture adjustment - you are realizing that the place you are living in is about bad and good things as well and you are able to manage with it. Your language skills are getting better and better, you know how to communicate and coexist with Finns and you feel more confident.

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How to overcome your culture shock: - Stay connected – even though you can feel like hiding under your blanket, isolation from society is the way to make your culture shock phase even worse. Try to talk with Finns - say “hi”, hang out with your friends. There are groups for foreigners in Finland on Facebook and you can easily connect with them. - Don’t try too hard - Be patient - Stay active – regular physical activity, doing sports and long walks can help you to combat depressing feelings and strengthen your immunity. - Plan your daily steps and goals – the list “to do” and scheduled daily routine can help you to struggle with responsibilities. Also, you can feel you have achieved something small every day of your work. It’s really encouraging. Try it! - Stay in touch with your family – your relatives, however far away from you – still – they remain your great supporters. - Find the way to come to terms with disappointments - Don’t hide your emotions – express your negative feelings if you feel like it. Remember: Conquering the world and developing your career – especially abroad – is a long and challenging process. It demands baby steps and great patience. Do not be too rough for yourself then. Find your sisu and go for it!

Still feeling lost? Migration Info Center Mainio offers a multi-lingual information and guidance services. The services are available for all immigrants who wish to seek information and advice in their own language in different topics of everyday life. At the Info Centre, the customer can ask anything about living, working and studying in Tampere.

Migration Info Centre Mainio

maahanmuuttajainfo(at)tampere.fi Tel. 040 806 2526 Tel. 040 806 2527 Tuomiokirkonkatu 12 33100 Tampere Read more: www.tampere.fi/english/familyandsocialservices/immigrant/

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How I met my foreign employee The employer’s stories presented below can help you to discover their points of view and maybe will give you some ideas how to present yourself and what you should expect from the Finnish employer when applying for a job.

Aleksi Pulkkanen - Agendium

Henna Yrjänäinen - Focuslink Oy

A couple of years back we had decided to recruit a new Web Programmer to Avoine. We had a cross-functional 10-person team back then, all of them Finns. That’s why our job ad was in Finnish too - the thought of going international really didn’t even cross my mind at first. The company had been all Finnish for almost 15 years and it felt natural (well, easier at least) to continue that way.

Focuslink Oy is a Tampere based company working in the field of market research. We offer project type work to native speakers of various languages. Experiences working with foreigners vary, as they do working with Finnish people as well. Some workers find us through mol.fi , their school or they contact us based on their friend’s recommendations. Usually we keep the contact information for future projects, even if there is no work to offer right away. Usually, if the person comes through a friend, then I know already that they will most likely be a more reliable worker. We don’t require knowledge of Finnish, but some English should be spoken. There have been cases in the past that it has been impossible to instruct a person to do the job, because of a language barrier. Also, when searching for a job it helps, if you already have a Finnish ID and a tax card.

Luckily by far the best application we got was from Tom - an Englishman just about to move to Finland. He later told me that he had Google Translated our job ad from Finnish to English. Tom’s application got me really thinking about how big of a change would it be to turn our working language to English? After all we Finns are usually very good English-speakers - better than most Britts in Tom’s words. As we had a tight team, we were able to have a couple of very good, open and honest discussions about switching to English and we decided to try it out. Looking back, recruiting my first foreign employee was quite a coincidence, but it turned out to be a tremendous learning experience for our whole team, helped us a lot in doing international business and didn’t slow us down at any point. We hired more international employees soon after and this really gave a boost for our recruiting. I see the initial discussions, both with the team affected and with the first international employee, as really important ones. When both sides are committed to building the common future, it’s a clear choice.

We have several foreigners that we consider as part of the regular staff, because they do their job so well, and have been working for the company for years. In general the main difficulties can be put down to culture differences and language barriers. Many seem to forget, that this is a paying job, and if we schedule shifts then you should come when agreed, and not when you feel like. Generally, if a worker is not reliable, then we avoid asking them to work. The best advice I can give regarding any job is to come on time, listen to instructions and ask if something is unclear. Be positive. rekry@focuslink.fi is our recruitment email to which applications can be sent with the heading “project worker” (languages you speak should be mentioned as well).

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Henrik Bos - VRJ Group

Kari Särkkä - Lionbridge

Hello students!

I was hired to a company called BGS (nowadays Lionbridge) in 2003. I had been abroad, and had my Erasmus life in Bochum, Germany.

My name is Henrik Bos and I am a Managing Director in VRJ Western-Finland. VRJ is one of the biggest infra, construction and landscape companies in Finland. In whole VRJ Group we employ about 400-450 people annually. In VRJ West we have about 60 people working for us in field on infra- and landscape construction. We have offices in Oulu (VRJ North) Vantaa (VRJ South) and in Tampere region - Kangasala. We, in VRJ West, have a lot of experience with foreign workers and students. Every year we hire and give internship places for several foreigners and students from different countries. We have foreign work teams from Poland, Holland, and Africa (Camerun, Nigeria and Senegal) they are very hard working and skillful people. In my opinion, no matter where are you from, if you are a hardworking person and you are trying to achieve something in your life, then you have a possibility to have a career in Finland. If you want to live in Finland you have to learn Finnish ways of working and communicating. Language is very important tool to communicate but it is not the only one, being honest about your work and life is more important. My roots are not from Finland either and I have worked abroad so I know what it means to work and live in a foreign country.

But this was different: I was suddenly in the same office with over 40 different nationalities. I shared a block with East Europeans, and I was totally clueless how they all understand each other’s even if they speak on their own native languages. Ever since, I have been in love with my international team! When Finns ask me, how is it to work with this many nationalities, I say normal! Finnish working life has gone through many changes in last 15 years. Foreign employees are no strangers or exceptional phenomena in Finnish working life. As a job seeker, same rules apply both to Finns and foreigners: Be prepared! Get familiar with the requirements of the job, employer and employer’s business. Fast glance on the employer’s web page is not enough. Make sure your CV and application are short and concise but informative. Place your expertise on your application and CV, matching the job the requirements. Don’t be late if you are invited for an interview. But don’t be one hour early either. Last but not least: Be brave and persistent. You might need to send hundreds of applications, at least I did. Study Finnish along with your job hunting. Learn the culture, manners and get involved with the Finnish society.

In case you are interested in joining the Lionbridge team, you can find our open positions worldwide at: www.lionbridge.apply2jobs.com If you are interested in our global Work-at-Home Opportunities, go to www.thesmartcrowd.com/about/workers/ job-opportunities/ Translators can visit the Lionbridge Service Partner Portal to learn more about joining our team, and take the first steps toward becoming a Lionbridge Partner, www.partners.lionbridge.com/WorkWithUs/

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Your checklist “TO DO” To find a job of your dreams in Tampere! Build up your network and join Talent Tampere on LinkedIn – stay in touch with professionals Visit Recruitment Office at your University and ask for professional advice Learn Finnish – apply for courses and tandems. Practice your Finnish with Finns and join Puhu minulle suomea campaign Apply for Mentoring Program – boost your skills with personal Trainer Familiarize yourself with Unipoli –study and work in Tampere offer. Apply for Unipoli workshops Apply to Demola - get professional experience Improve your CV application – check out the Tredea companies’ database and apply for internship related with your skills and field of study Join Orava.co – find your perfect match Take part in Yrityspäivät

Do not give up. Stay active. Get yourself busy. 37


Vocabulary of job-seeker Annual holidays Collective agreement Cover Letter CV/Resume Duty Employee Employer Employment Evening shift Extra hours Full-time job Holiday bonus Hourly pay Interview Monthly pay Morning shift Night shift Overtime work Part-time job Payday Payment Right Shift work Sick leave Tax card Tax refund Taxes Trade union Work - career Work announcement Work hours

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vuosilomat työehtosopimus työhakemus ansioluettelo/ CV velvollisuus työntekijä työnantaja työsuhde iltavuoro lisätyö kokoaikatyö lomaraha tuntipalkka haastatella kuukausipalkka aamuvuoro yövuoro ylityö osa-aikanen työ palkanmaksupäivä / palkkapäivä palkka oikeus vuorotyö sairausloma verokortti veronpalautus vero ammattiliitto työ työilmoitus työaika


Sources www.tem.fi/en/work/labour_legislation

http://businessculture.org/northern-europe/finland/

www.tyosuojelu.fi/fi/workingfinland/

www.vero.fi/en-US/Individuals/Arriving_in_Finland/ Work_in_Finland/Arriving_in_Finland_to_work_for_a_ Finnis(17634)

www.cimo.fi/services/studies_analyses_and_evaluations/hidden_competences http://study.unipolitampere.fi/working/workinginfinland/finnishworkingculture/Finnish_working_culture2012.pdf http://study.unipolitampere.fi/

www.studentsabroad.com/handbook/adjustments-and-culture-shock.php?country=finland www.expat-finland.com/employment/unions.html

www.vero.fi/en-US

www.tyosuojelu.fi/fi/workingfinland/ https://europass.cedefop.europa.eu/en/documents/ curriculum-vitae/templates-instructions

www.infopankki.fi/

www.yrityspaivat.com/in-english/

www.kela.fi/en www.finnishcourses.fi www.livetampere.fi/living/finnish-language-courses/ on-internet/ www.uuno.tamk.fi/ www.puhutaan-suomea.net/ www.yrityspaivat.com/ www.uraohjaus.net/ http://businessculture.org/northern-europe/finland/ social-media-guide/ www.intern.ly www.internmatch.com www.orava.co www.eures.fi www.mol.fi http://teekkarintyokirja.tek.fi/en/killer-tips-your-cv http://europass.cedefop.europa.eu/en/documents/ curriculum-vitae www.tem.fi/en/work/labour_legislation/non-discrimination_and_equality_at_work www.tamperebusinessregion.fi/companies/life-science.html

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