Aleatica | Annual Sustainability Report 2020

Page 31

+

ANNUAL SUSTAINABILITY REPORT

= SAFETY FIRST

COVID-19 HEALTH EMERGENCY PREVENTION AND MITIGATION ACTIONS In 2020, the health emergency caused by COVID-19 has led to the creation of a common action strategy to establish high levels of prevention and maintain the operability of all Business Units.

The measures we are taking to address this health emergency are as follows:

Supply of protective equipment:

14,500

mask units

29,000

pairs of latex gloves

1. Reinforcement of the centralized ALEATICA Medical Services. A total of 5 doctors and 1 nurse.

9. Development of a COVID-Tracker where the tested, positive and immunized cases are registered in the different work centers, through which we can follow up the employees’ quarantines. 10. Creation of two systems aligned with COVID-Tracker to ensure that employees who report to the workplace do not present symptoms of the disease, thus minimizing the risk of contagion in the workplace.

Self-assessment APP: is an application through which all employees must perform a daily self-diagnosis before reporting to work. TOTEM access control: TOTEMs with employee facial recognition and temperature recording.

2. Creation of a Health Committee in April, which has been meeting on a weekly basis since then. This committee monitors COVID in each of the countries where we operate, follows up on the cases of our own personnel and proposes and approves prevention strategies.

3. Internal strategy for the supply of Personal Protective Equipment (PPE) from Mexico to the other countries where we operate, during the month of April and May 2020. The above, due to the shortage of COVID-19 PPE and the excessive increase in prices due to the growth in demand in the countries where the case exposure began.

11. Development of a COVID-19 Induction, also associated with the COVID-Tracker, for 100% of ALEATICA employees and its Business Units.

4. Establishment of a policy of prioritizing employee care in relation to COVID-19, keeping only essential employees in the Business Units to maintain on-site operations. All technical-administrative employees were sent home for home office protocol. 5. Strict monitoring and control of the care of vulnerable personnel with respect to COVID-19, regardless of whether they are administrative or operational personnel, they have been kept at home with full pay and benefits. 6. Design of a traffic light system (green, yellow and red) to rank vulnerable personnel based on diagnosed on disease-related morbidities (obesity, respiratory problems, heart disease, etc.), which affect the severity of the virus infection. Telephone follow-ups are made by the Medical Services every 15 days for red and yellow patients and every month for green patients. 7. Application of rapid tests for antibodies against COVID-19, igG/igM on a monthly basis and also PCR and antigen tests in cases where it is necessary to confirm the result.

58

8. Strategies for reincorporation into the work centers where, through the creation of the Facility Working Group, we have ensured a common strategy and the adaptation of the facilities in the work centers.

With both daily controls, we activate the access passes.

12. Integration of the Facilities Verification module within ASR, where preventive measures of the different workplaces can be checked on a daily basis. This information serves as internal control and as support for inspections performed by governmental authorities. 13. Employee Assistance Program (PAE in Spanish). In collaboration with the Human Resources area, we have implemented a psychological assistance program for employees and their families, in order to meet the needs that have arisen during the pandemic. The medical service has referred patients to the PAE when risk is identified. 14. NON-CASH protocol. As part of the COVID-19 strategy, together with the TELEVIA, CONMEX, LEPSA and GANA Business Units, we implemented a program to encourage the use of Telepeaje TAGs to reduce manual transactions, thus avoiding contact with cash, which helps to reduce possible contagions. A total of 7,207 TAG units were given away to encourage their use, thus avoiding contact between cashiers and customers at 236,446 crossings.

59