Page 1

TENANT SUSTAINABILITY PERFORMANCE SURVEY 2008


CONTENTS

03 Introduction 04 Executive Summary 05 Methodology 06 Survey Results 07

Respondent Profile

09

Transport

11

Energy

12

Waste

14

Social

16

Tenant Thoughts

17 Further Tenant Analysis 18 Sustainability Initiatives 19 7 Point Sustainability

Collaboration Guide

20 Contacts / Acknowledgements


INTRODUCTION

SITUATED IN THE HEART OF MELBOURNE’S CENTRAL BUSINESS DISTRICT, 101 COLLINS STREET IS A LANDMARK BUILDING COMBINING QUALITY FACILITIES AND HIGH SERVICE STANDARDS WITH EXCELLENT VIEWS. THIS MAKES 101 COLLINS STREET ONE OF THE CITY’S PREMIUM COMMERCIAL OFFICE BUILDINGS. To preserve this status, for many years 101 Collins Street management has undertaken a program of waste, water and energy initiatives which have significantly reduced the building’s environmental impact whilst maintaining a high level of service and support to valued tenants. As environmental and sustainability issues have become mainstream for tenants and the general public, 101 Collins Street management is increasing its efforts in this area; initially by seeking to better understand the individual sustainability performance and opinions of the tenant population through the Tenant Sustainability Performance Survey.

The Survey was made available to the entire tenant population of more than 4,000 individuals from nearly 50 tenant companies; a diverse survey population considering the various commercial offerings, corporate cultures and company sizes (by both turnover and employee numbers). Almost 20% of the building’s population provided detailed responses. This reflects the priority placed on issues of environment and sustainability and the general desire for these issues to be better integrated into the daily operations of the building and tenant businesses.

101 Collins Street | Tenant Sustainability Performance Survey 2008

101 Collins Street management believe that the Survey results provide a unique indication of tenant sustainability interest and attitudes on a scale not matched by any other large, multiple tenancy commercial office building in Australia. The full depth and breadth of the responses will now be used by building management as the basis for working with tenants to address the many sustainability challenges which face 101 Collins Street both now and in the future. The following report provides an interesting selection of survey results.

03


EXECUTIVE SUMMARY MESSAGE FROM PETER CALWELL, GENERAL MANAGER 101 COLLINS STREET For many years 101 Collins Street management has undertaken a considered program of sustainability initiatives to improve the waste, water and energy performance of the building. In 2008 we expanded the scope of our sustainability efforts by undertaking a series of technical and strategic initiatives to further improve the quality of our tenant offering and maintain our status as the premium commercial office building in Melbourne. The results of the Tenant Sustainability Performance Survey, combined with other strategic sustainability studies, provide us with a solid foundation to work with tenants to identify and manage sustainability challenges and opportunities.

Thank you to all who made such a significant, considered contribution to the Survey. The volume and nature of the responses exceeded our expectations and provides an excellent basis for both myself and the rest of the management team to continue our sustainability work in partnership with you to maintain 101 Collins Street as Melbourne’s commercial office address of choice.

Peter Calwell General Manager

Ross Boreham Senior Manager, Sustainability and Engineering

Peter Calwell 101 Collins Street General Manager

Phillip Morley Manager, Finance and Administration

Brian Corbett Manager, Building Operations

04


METHODOLOGY THE FINDINGS OF THE REPORT ARE BASED ON THE DIRECT RESPONSES OF 785 INDIVIDUAL OCCUPANTS, REPRESENTING NEARLY 20% OF THE BUILDING POPULATION. In September 2008, Arup was commissioned by 101 Collins Street management to undertake the development and implementation of a Tenant Sustainability Performance Survey. The purpose of the Survey was to provide building management with an understanding of the sustainability performance and attitudes of the tenant population. The Survey responses have provided a rich source of information that will contribute to tenant engagement and our ongoing program of sustainability initiatives and interactions.

The Survey was conducted online over a 4 week period with individuals invited to respond on a range of basic sustainability themes relevant to building tenants, these being: Transport • Energy • Waste • Social •

Individuals were also invited to highlight their personal sustainability priorities and indicate their ‘at-home’ sustainability behaviour. Responses were then overlaid with basic individual profile information (e.g. current position, company size, age) so that the data could be analysed in a number of different ways.

101 Collins Street | Tenant Sustainability Performance Survey 2008

A review of the profile information has determined that the Survey sample is broadly representative of the general building population. As respondents were invited to provide their personal opinions and assessment of their own sustainability performance, the Survey was conducted under conditions of strict anonymity. Responses do not necessarily reflect the corporate attitudes of tenant companies and organisations, and this should be considered when reviewing the results.

05


SURVEY RESULTS

06


RESPONDENT PROFILE The first part of the Survey asked respondents to provide basic profile information such as industry type, position, age, and company size. This was then compared to available building information to ensure that the sample was a valid representation of the overall building tenancy profile and a suitable data set from which to draw conclusions.

Industry Type The majority of respondents work within the Banking, Finance and Investment sector, whilst Legal firms and Consulting firms were also represented in reasonable numbers. ‘Other’ industries such as Property and Construction, IT, Communications and Media, and Information Services provided responses relative to their proportion of the total building population. The volume of responses for each category was broadly representative of the industry mix at 101 Collins Street. The figures indicate that to improve the sustainability performance of the building, engagement with Banking, Finance and Investment, and Legal sector companies will be essential. Actual Building Population

From which broad industry sector is your company?

Legal 30% Banking, Finance and Investment 59%

Legal 30% Consulting 8%

Banking, Finance and Investment 59%

Other 3% Consulting 8% 45%

Percentage (%) 53%

Legal

30%

35%

Consulting

4%

Other

13%

Age Profile The age profile of respondents was skewed towards relatively younger staff with the respondents between 21 and 40 years old providing a significant proportion of responses. Staff aged between 41 and 50 years of age represented 16% of responses, while employees over 50 years of age accounted for only 8% of responses.

% Respondents % Respondents

Banking Finance and Investment

40%

These figures are broadly representative of the age spread of the tenant population.

41% 35%

What age-bracket are you in?

30% 45% 25% 40% 20% 35% 15% 30% 10% 25% 5% 20% 0% 15% 10%

Other 3%

41% 35%

16%

7% 1% 16%

21-30

31-40 41-50

Age (yrs)

51-60 7%

5%

1%

0%

21-30 Age (yrs) Other 8%

Manager 13% 101 Collins Street | Tenant Sustainability Performance Survey 2008 Graduate

>60

Other 8%

31-40 41-50

51-60

>60

Senior Consultant or Specialist 10% Senior Manager 6% Senior Trainee Consultant or 1% Specialist 10% Senior

07


35% 35%

RESPONDENT PROFILE 30%

% Respondents

25% 20%

16%

15%

7%

10% 5% 0%

21-30

31-40 41-50

1%

51-60

>60

Age (yrs)

Position Respondents were asked to provide information on their current position. This allowed a better understanding of the positions of staff who were potentially more engaged with building-related sustainability issues. The highest level of engagement was with junior and administrative staff (Graduates, Trainees, Administration and Office Support), who collectively represented over 40% of responses. Mid-tier staff (Consultants, Specialists and Managers) represented 29% while senior staff (Senior Consultants, Senior Specialists, Senior Managers and Executive Management) accounted for 20%. The results correlate with the general building population profile. Although a greater number of more junior staff completed the Survey thereby indicating that they are more engaged on issues of sustainability, it is senior staff who will be able to guide change and so will need to be targeted in future programs of sustainability engagement.

08

What is your position within your company?

Other 8% Manager 13%

Senior Consultant or Specialist 10% Senior Manager 6% Trainee 1%

Graduate 6% Executive Manager 4% Consultant or Specialist 16%

Administration or Office Support 36%


TRANSPORT The Transport section of the Survey identified the transport preferences and patterns of the tenant population as well as the availability and perceived standard of current pedestrian and cycling support facilities. Which type of transport do you use most often to travel to and from work?

Travel To and From Work

47%

40% 50%

47%

9%

61%

i

er

Ta x

ot

i Ta x

er

co

/S cle or cy ot

45% 33% 13% 13%

cle

s

Bi cy

7% 7%

cy

cle

1%1% 1%1% 1%1%

Within the CBD

Outside the CBD

Within the CBD

Outside the CBD

Pr

iva

te

Mode of Transport

3%

Bi

Ta xi

1%1% 1%1% 1%1%

13% 13%

4%

0%

7% 7%

W Pr Wa alk iva lk te or Tr or C Tr Co am o am m m pa pa ny ny C Ca M M ar r ot ot or o Tr rcy Tr cy ain c ain cle le/ /S S co co ot ot er er

11%

3%

Bu

4%

Bu s

11%

20% 0% 10%

M

45%

40% 20% 30% 10%

0%

33%

50% 30%

Ta xi

Respondents were far less likely to utilise public transport options when travelling outside the CBD for work purposes, with nearly 75% using car or taxi.

60% 40%

0%

Which 61% type of transport do you use most often when travelling to or from work related meetings?

70% 50%

% Respondents % Respondents

Survey respondents were asked to indicate the nature of their transport choices whilst at work - for travel both inside and outside the CBD. When travelling within the CBD for work purposes, more than 85% utilise public transport, cycle or walk.

60%

1%

ot

c M le ot o Bu rcy s cle

cy

W alk

/S

Bi

cy

s

m m

iva 70% Mode of Transport

Travel Choices During the Working Day

1%

3%

Bi

te

Tr a

ca

in

r

Mode of Transport

Tr a

7%

cle

9%

Tr a

ca te

3%

Pr

0%

7%

16%

iva

Tr a

in

r

17%

W alk

10% 20% 0% 10%

16%

co

17%

Bu

20% 30%

Pr

16% of respondents indicated that they walk or cycle to 101 Collins Street on most week days. When extrapolated across the entire building population, this indicated that several hundred individuals could potentially make use of change rooms, lockers, showers or bicycle parking facilities on a daily basis.

50%

30% 40%

% Respondents % Respondents

When surveyed about work-related transport habits, most respondents indicated that they used the train to travel to and from 101 Collins Street, with a total of 66% utilising public transport options when including tram and bus. Such a high frequency of public transport use is supported by companybased discount ticket programs which are available to 33% of respondents.

Mode of Transport

101 Collins Street | Tenant Sustainability Performance Survey 2008

09


TRANSPORT

50% 30%

Those who utilised the pedestrian and cycling facilities were generally satisfied, with less than 20% of respondents suggesting the standard could be improved.

42% 20%

13%

30% 10%

25% 20%

20% 0%

ch

Se

ve

Ea

a ral w tim ee e Se k s ve a ral m tim on e th s Se ve r a al t ye im ar es

Da

y

13%

10%

a ral w tim ee e Se k s ve a ral m tim on e th s Se ve r a al t ye im ar es

y

0%

Frequency of Use of Facilities

ve Se

Frequency of Use of Facilities

The responses indicated strong demand for pedestrian and cycling support facilities. This demand provides important input for the future planning and design of transport facilities within 101 Collins Street.

Pedestrian and Cycling Facilities - Standard

25%

40% 20%

Da

Those members of staff who utilised pedestrian and cycling facilities were asked their frequency of use. 13% of respondents utilised the facilities each day and 25% several times a week.

42% 40%

ch

85% of respondents indicated that they were aware that some form of pedestrian and cycling facilities are available within the building however of these, only 3% indicated that they had appropriate access to a full set of facilities such as showers, lockers and bicycle parking (if cycling). Most had access to only one or two of these facilities.

50%

Ea

The availability and standard of pedestrian and cycling facilities (e.g. showers, lockers, change facilities, bicycle parking) has a significant influence on transport patterns. As such, the Survey sought to better understand what facilities were available to the building population; either provided by building management or employers.

How often do you use pedestrian and cycling facilities?

% Respondents % Respondents

Pedestrian and Cycling Facilities – Availability and Frequency of Use

Unacceptable Excellent 2% Fair How would 11%you rate the standard of available 17% pedestrian and cycling facilities? Excellent 11% Very Good 30%

Very Good 30%

Unacceptable 2% Fair 17%

Good 40%

Good 40%

10


ENERGY The Energy section of the Survey focused on the use of computers and office lighting as the two energy consuming items over which the building population is most likely to have some control or influence. The responses provided interesting information on basic energy-related office activity and offer building management and employers an insight into possible improvements in staff behaviours, tenant fit-outs and office design. Computers Regarding basic computer use, only 12% of respondents specified that they switched off both their monitor and computer at the end of each day and 18% indicated that they kept both monitor and computer operating continuously.

60%

Such responses indicate the potential for significant energy and financial savings for both employers and building management through basic behaviour change programs.

30%

49%

50% 40%

Of those tenants who used artificial light, 53% knew where to find the office light switches regardless of labelling, while 28% were aware of the use of sensor lighting.

When respondents were asked whether they personally turned lights off within the office when not in use, 51% indicated that they did not. The other 49% either always or occasionally turned lights off when no longer required. The high number of tenants who are not actively turning office lights off when not required may be a result of insufficient labelling of light switches or lack of knowledge about where to find light switches within their office surroundings.

12% 10%

r M & on co ito m r pu te r

te C on om ly pu

M on on ly itor

er

0%

ith

Although it is acknowledged that working environments vary in style and fit-out, only 13% of respondents claimed the need to use artificial light at all times when in the office. The majority (82%) claimed that both natural light and artificial light were used in their offices.

21% 18%

20%

Ne

% Respondents

Office Lighting

Which items of computer equipment do you shut down at the end of each day?

Equipment Shut Down of Equipment

No, but the office has Do you know where your office light switches are? automated sensor No, but the Yes activated lights office 53% 28% has automated sensor Yes activated lights 53% 28% No 19% No 19%

Do you turn off office lights when not in use? Yes 31% Yes 31% No 51% Occasionally 18%

101 Collins Street | Tenant Sustainability Performance Survey 2008 Occasionally 18%

No 51%

11


WASTE The Waste section of the Survey focused on the building population’s recycling, printing and copying behaviours. 101 Collins Street management was especially interested in understanding the waste management behaviour and expectations of the tenant population following the recent introduction of a building-wide waste management program. Recycling Systems and Behaviours

Do you utilize established waste systems?

Regarding the in-building recycling program, 9 out of every 10 respondents indicated that their company separated waste streams into recyclable and non-recyclable items.

No 1%

Occasionally 6%

93% of those who were employed by companies with such waste systems indicated that they were conscious of utilising the recycling system correctly at all times. Yes 93%

Furthermore, 90% of respondents identified that their employers were providing desk side recycling bins and that those bins were being utilised regularly.

Identifying Recyclables

Do you believe that the following items can be recycled?

Although tenants indicated a high level of compliance with building waste management systems, responses indicated a sometimes limited understanding of which items were actually recyclable as part of the 101 Collins Street recently initiated waste management program.

12

87% 80%

73%

69% 63%

60%

40%

30%

20%

od Fo

tic s u O m th in er iu M m et als

as

&

Al

Pl

las G

pe Pa

s

0%

r

% Respondents

Paper, glass, plastics and aluminium and other metal items were mostly identified by the tenant population as items which were recyclable however, a number of respondents indicated that these items would still be disposed of as part of the general waste. Food and other organic matter are still not widely recognized as recyclable materials despite the existence of appropriate signage and infrastructure provided through the waste management program.

100%

Positive Responses

Desk-side recycling bin provided and used constantly 90%

Desk-side recycling bin provided but only used occasionally 8%


45%

WASTE

35% 30%

15% 10%

10% 5% 0%

U of naw pa ar pe e o rb ft No ein he re g typ fo cy us e r c cle ed op d p y A ing ap ‘n co & er i ew m pr s u b ’ p in int s ing ed ap atio er n & is u of re co se c py d yc Re ing for led cy pr an int d of cle fic d ing e pa pr pe int r ing is & use co d py for ing al l

% Respondents

22%

20%

Do you utilize recycled paper for printing and copying? 45%

42%

40% 35% 30%

Awareness of Recycled Paper Use 26% 22%

20% 15% 10%

10%

Use new paper 100% of the time 5%

5% 0%

a pa war pe e o rb ft No ein he r g typ fo ecy us e r c cle ed op d yin pa A g pe ‘n co & ri ew m pr s u ’ p bin int s ing ed ap atio er n o i & s u f re co se c py d yc Re ing for led cy pr an c int d of le fic d ing e pa pr pe int r ing is & use co d py for ing al l

No 4%

% Respondents

25%

of

Un

The results indicate significant opportunities for behaviour change and advice on sustainable Occasionally procurement to encourage more environmentally 24% friendly paper alternatives in addition to the recently initiated building waste management program.

26%

25%

Printing and Copying Regarding office printing and copying behaviour, 42% of respondents indicated that they were unaware of the type of paper they utilised for printing and copying and 26% indicated that their offices did not utilise recycled paper at all. Only 10% of respondents specified that they utilised recycled paper for all office printing and copying.

42%

40%

Use recyc 100% of t 48%

Use a combination of recycled and new paper where theRecycled option exists Awareness of Paper Use 47%

Yes 72%

A simple measure of waste-related tenant Occasionally behaviour was the question regarding single 24% vs. double-sided printing and copying. The response indicated that around half of the tenant population utilised the double-sided option. The reasons for this activity may be related to the equipment that is available to staff. Encouraging the simple behaviour change of printing and copying documents double-sided could greatly reduce paper consumption and waste volumes with an associated reduction in company and building waste disposal costs.

No 4%

Do you utilize single or double sided printing and copying options? Use new paper 70% 100% of the time 5% 59% 60%

55%

50% 40%

% Respondents

Single vs. Double Sided Printing and Copying

45%

41%

30% 20% 10% Yes

Use a combination of recycled and 72% 0% new paper where Printedthe optionCopying exists 47% Printing Useage

Single sided Double sided

Use recycl 100% of th 48%

70% 59%

60%

55%

50%

nts

101 Collins Street | Tenant Sustainability Performance Survey 2008

40% 30%

41%

45%

13


SOCIAL The Social section of the Survey focused on the community contributions of companies and individuals, and work life balance. Although not always part of a broad sustainability agenda, such considerations are an important element of a sustainable working environment.

Community Contributions by Company

Does your company provide community contributions? No 4%

Over 80% of respondents identified that their organisations took part in some form of community giving, suggesting that the majority of the tenant population have structured, or semi-structured mechanisms of providing time and/or monetary contributions to the community.

Not Aware 15%

No 4% Not Aware 15% Yes 81%

45%

42%

40%

Yes 81%

35% 25%

25% 45% 20% 40% 15% 35% 10% 30% 5% 25% 0% 20%

20% 13%

25%

5%

on

Ti

M e

&

ee oy

m

pl

Ti e & e m Ti

Em

pl

oy

ee

M

Ti

on

m

ey on M

Ne ith

No 19%

ey

0%

Donation Types No 19%

14

13%

Em

Donation Types

ey

e m

ey on M

Ne

ith

er

20%

15% 10%

42%

er

Of the respondents whose companies participated in community giving, 42% personally donated time and money as part of their work place program.

How do30% you donate through your own company program? % Respondents % Respondents

Personal Community Contribution through Company Programs

Yes 81%


40%

SOCIAL

35% 30%

25% 20%

20%

13%

15% 10% 5%

Work Life Balance - Contracted Hours

Ti m e

&

Ti m e

Em pl oy ee

M on ey

Ne

Donation Types

M on ey

0% ith er

% Respondents

25%

Do you work more than your contracted hours?

81% of respondents identified themselves as working in excess of their contracted hours. This result provides building management with further information on building occupancy throughout the day and the need for tenant support services.

No 19%

Yes 81%

Work Life Balance - Working Hours

How many hours do you typically work each week? 50%

A second question asked respondents to specify their average number of working hours per week. 45% indicated that they worked between 40 and 49 hours per week and 29% more than 50 hours per week i.e. in total, nearly three quarters of respondents worked more than 38 hours per week.

40% 35% 30% 25% % Respondents

It should be noted that the survey did not separate responses for full time, part time or casual employees. If responses from part time and casual employees were removed, the proportion of the building population working more than 40 hours per week may be considerably higher.

45%

45%

21%

20%

17%

15% 8%

10% 5% 0%

2% <10

3%

4%

10-19 20-29 30-39 40-49 50-59

>60

Typical Hours Per Week

101 Collins Street | Tenant Sustainability Performance Survey 2008

15


TENANT THOUGHTS Respondents were invited to indicate their sustainability priorities as well as indicate how they as individuals could contribute to creating a more sustainable workplace and general building environment.

What are your sustainability priorities?

Sustainability Priorities Respondents were asked to select 3 sustainability priorities which they believed their company should focus on. The graph indicates cumulative responses for each category.

57%

54% 49%

50% 40%

36%

33%

30%

30% 24% 19%

20%

11% 10% 10%

10% 0%

En

er

gy ef fic W ien at er cy e W ffic or ien k life c W ba y as lan te m ce an Ca age m rb en on t re du Cl c im tio at n G e re c en ha ng tra G e re ve en lp lan Co bu ild s m in m g Su un fit st ou ity ain ts in ab te ra le ct io Ch pro n cu ar re ita m bl en e t do na tio ns

% Respondents

Respondents indicated that issues of energy efficiency (57%), water efficiency (54%) and work life balance (49%) were of greatest priority to the tenant population. Issues of waste management, carbon reduction and climate change were also popular choices, potentially reflecting the current social, economic and political focus as well as building managementâ&#x20AC;&#x2122;s recent waste management program.

60%

Sustainability Priorities

Individual Sustainability Contributions

52% 50%

49% 41%

40%

39% 29%

30%

20%

20% 10%

2%

e No n

ity

l m

un

Al

m

rt ns po

Tr a

W at

er

0%

W as te En er gy

% Respondents

Responses indicated that the building population felt it could best focus on issues of waste, energy and water.

60%

In what areas do you believe you can contribute to a more sustainable office?

Co

Respondents were asked to indicate any areas where they felt they could best contribute to the sustainability of building operations and/or their working environment. The graph represents cumulative response for each category.

Methods in Which Individuals can Contribute

16


FURTHER TENANT ANALYSIS

In addition to developing a general sustainability profile of the building population, the number and depth of Survey responses offered the opportunity to undertake a more comprehensive analysis, including responses by industry sector. When the four themes of transport, energy, waste and social were analysed at the industry sector level we generated an additional layer of results that will be helpful to senior management of our tenants. We believe the industry sector responses will provide further valuable feedback to our tenants as we continue with our program of sustainability initiatives and tenant engagement. 101 Collins Street | Tenant Sustainability Performance Survey 2008

17


SUSTAINABILITY INITIATIVES AS INDICATED, THE TENANT ENGAGEMENT PROGRAM BUILDS UPON A SERIES OF INITIATIVES WHICH HAVE BEEN INSTIGATED BY 101 COLLINS STREET MANAGEMENT IN RECENT YEARS. BELOW IS A SAMPLE. Regarding issues of energy, 101 Collins Street management have:

Regarding more efficient use of water, management have:

In addition, 101 Collins Street management have:

Installed after hours car park and lift lobby controls • Modified control set points to reduce energy usage • Installed more efficient and effective lift lobby and car park lighting • Purchased green power • Installed car park emissions monitoring to reduce exhaust fan operation times • Introduced T5 tenancy lighting

Implemented best practice cooling tower operation • Installed rainwater harvesting for use in water features • Installed water meters to better monitor building water consumption • Installed more efficient toilet flushing systems and fire sprinkler testing procedures

Regarding waste: Instigated tenant-focused recycling programs for items such as cardboard and paper, batteries, plastics, e-Waste, fluoro-tubes and organic waste • Installed infrastructure to ensure appropriate waste separation

18

Upgraded and expanded the building bicycle and shower facilities • Upgraded the diesel tank room to prevent leakage into the CBD water table • Introduced biodegradable and low toxicity cleaning products in partnership with cleaners • Begun the development of a 101 Collins Street Green Fit-out Guide These items are by no means exhaustive, but provide an indication of management’s commitment to undertaking fundamental changes to building operations and provide positive sustainability outcomes.


7 POINT GUIDE: SUSTAINABILITY COLLABORATION As part of a developing sustainability partnership with building management, tenants have the opportunity to undertake a series of sustainability initiatives. The list is not exhaustive, but provides a series of simple first steps to consider as part of a tenant company’s sustainability journey. 1. Appoint a sustainability champion to liaise with building management 2. Work with building management and other relevant parties to establish your company’s sustainability baseline 3. Establish your company’s sustainability targets and goals 4. Establish an internal sustainability committee to identify and implement sustainability initiatives which complement current building policy

5. Establish a continuous partnership with building management for the cross-communication of sustainability ideas and opportunities 6. Incorporate the building’s sustainability initiatives and policies into your company’s own sustainability strategy 7. Identify opportunities for sustainability collaboration and investment such as the consideration of green office fit-outs potentially utilising existing tenancy fit-out guides Above all, 101 Collins Street management look forward to working in partnership with all tenants to address the issues of sustainability.

101 Collins Street | Tenant Sustainability Performance Survey 2008

19


CONTACTS

ACKNOWLEDGEMENTS

For more information on 101 Collins Streetâ&#x20AC;&#x2122;s Sustainability initiatives please contact:

We would like to thank Arup for its contribution in developing, implementing and analysing the results of the 101 Collins Street Tenant Sustainability Performance Survey.

Peter Calwell General Manager Brian Corbett Manager, Building Operations Ross Boreham Manager, Building Services and Sustainability Level 11 101 Collins Street Melbourne Tel (03) 9650 5311 Fax (03) 9650 5357

The Arup Sustainability team is a national group of specialists in corporate sustainability, environmental, carbon and climate change services.

For further information about their services please contact: James Selth or Tania Smith From the Arup Sustainability team Tel (03) 9668 5500.

We shape a better world | www.arup.com

101 Collins Street | Tenant Sustainability | Performance Survey 2008

20

101 Collins Sustainability Survey  

101 Collins Sustainability Survey

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