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Custom Framing! Bring In This Ad
MALIBU® G A L L E R Y
301 North 78th St. Omaha, NE 68114 (402) 391-4628 • malibugalleries@qwestoffice.net
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M-F 10-7 • Sat 10-6 • Closed Sundays www.malibugalleries.com
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The inspection itself takes an hour. “We’re going out to the car for you,” Michelle clarifies. “You don’t have to be there; we can email you the report. We’re not trying to sell you parts, we’re not selling you repair service, we’re not going to recommend anybody to you. This is our 100-percent-unbiased opinion of the car.” After he receives a request for an inspection, Jon contacts the car’s owner and sets up an appointment to inspect the vehicle. Following the inspection, he doesn’t show the owner his report, however—that’s for the prospective buyer’s eyes only. For the most part, he just presents the facts of his findings. It’s not about advising someone to buy or not to buy. If he finds something seriously wrong with the car right away, Jon will call the prospective buyer to let them know. “I’ll ask if they want me to finish the inspection,” he says. If the buyer says, no, thank you, they’ll pass on the car, Jon charges $25 for his time and moves on. A completed inspection runs $99.95 for twowheel drive vehicles and $129.95 for four-wheel and all-wheel drives. If an inspection takes place outside the Omaha metro area, ProTech Xpress does charge extra for the mileage. A five-page PDF is available for download on the site as a comprehensive sample of what the ProTech Xpress inspection entails. “It’s all in my head,” Jon says of the checklist, “all from experience.” Michelle recounts one instance where the inspection uncovered that a car had indeed been in an accident, even though the vehicle’s CARFAX report came up clean. “You can tell with a paint meter,” she says. “The paint’s thicker where it’s been repainted, and there was a little bit of overspray on one of the tires. The car’s owner didn’t even know it had been in a wreck because they had bought it second-hand, too.” The buyer was able to take that info and request a few hundred dollars off the price of the car. “Which more than pays for the cost of the inspection,” Michelle adds. Jon has found rust spots covered with a nice paint job and some duct tape. Another woman was purchasing a used SUV from a dealer and, based on ProTech Xpress’ report, was able to receive a new set of tires for free from the dealer. Eventually, the couple would like to franchise the business. “That’s the big goal,” Jon says.
68 Years of Business in Omaha!
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Some things never change… Throughout our 125 years serving the Omaha community, five consecutive generations have shared the same business philosophy: Integrity. It is the cornerstone upon which we were built and continues to serve as a solid foundation today. Thank you for voting us #1. We c a n o n l y b e # 1 b y p u t t i n g y o u f i r s t e v e r y d a y .
B2B Omaha Magazine • Summer 2013 45