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North America’s

HEARTLAND Feel the Beat!

Heartland travel showcase • March 7 - 9, 2014 Seagate convention Centre • toledo, OH

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Tour the Top

GRAND RAPIDS Lonely Planet named Grand Rapids the Top US Travel Destination for



2014. Bring your group here to experience the best of the top:

Culinary Arts Farm-to-fork restaurants, 38+ craft breweries and more.


ArtPrize Top 5 worldwide festival.

AQS QuiltWeek™ Mecca for quilters and quilt enthusiasts.

Grand Rapids Detroit


Frederik Meijer Gardens & Sculpture Park Top 30 “must-see” museum.

Tulip Time Festival Lake Michigan One of the Celebrating Dutch culture. world’s top 25 shorelines.


Browse Tour Itineraries at

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Table of Contents

It is such an honor to, once again, be the Host City for Heartland Travel Showcase! There is so much we want you to learn about our beautiful city, here, along the western shore of Lake Erie. Many of you know us as the “Glass Capital of the World”, with Libbey Glass, OwensIllinois, Inc., Owens Corning, Inc. and many other corporate giants calling Toledo and NW Ohio their home. We are also headquarters for the world famous Jeep and boast the internationally known Tony Packo’s Hungarian Hot Dog, as well as being considered by ornithologists as the “Warbler Capital” of the World!!! The Toledo Museum of Art, the Toledo Zoo and the Toledo Mud Hens are our most popular nationally recognized attractions, joined recently by the very successful Hollywood Casino Toledo. Literally millions of visitors enjoy these major sources of entertainment annually. Groups are welcome in Toledo and we take pride in skillfully assisting crowds. We are affordable, accommodating and generally easy to do business with. Ask any of our Destination Toledo Staff for their personal favorites while you are in town. We want your visit to be the beginning of a long relationship!! Warm regards,


ome c l e W ! o d Holy Tole

Making the Most of Heartland 2 Schedule of Events 3 Networking Opportunities 4 Exhibitors by State 7 Directory of Tour Operators 13 Sponsors 17 Exhibit Hall & SeaGate Layout 18 Exhibitors By Booth 19

The Heartland Travel Showcase Task Force and Advisory Council Members Allyson Bussey Jackie Chamberlain Ed Crouch Tammy Czarny Roger Dudley Carol Dupuis Tiffany Gerber Angela Ingerson Mary Kittrell Barb McGuinness Cathy Miller Dennis Otte Debbie Robinson Mary Szymkowiak Scott Witsman Tillie Youngs

Canton-Stark CVB Wayne County CVB Ed & Ted’s Excellent Adventures Lakefront Lines, Inc. Experience Columbus SeaGate Convention Centre Tuscarawas County CVB Champaign County CVB Kosciusko County CVB AAA Massillon-East Central Destination Toledo CVB Blue Lakes Charters & Tours Cambridge/Guernsey County VCB Gahanna CVB Mackinac State Historic Parks 1000 Islands

Heartland Travel Showcase Staff: Richard C. Nachazel, President Destination Toledo

nd! a l t r a e H o t Welcome

Janet Johnson, Show Manager Melinda Huntley, Executive Director Beatrice Mitchell, Meeting Planner Assistant Jeremy Myers, Communications/Tour Operator Liaison

I am so pleased that you have made the decision to be a part of North America’s largest regional motorcoach trade show. Over the next few days, you will have the opportunity to meet with leading group tour operators and exhibitors from key markets. This show is designed to optimize your time with top-notch education, quality appointments and time to engage with old and new business acquaintances. But the relationships built in the next two days are just the beginning. The Heartland has amazing group travel experiences, and we’ll continue to connect these opportunities to operators throughout the coming year. This show is just the beginning, but it’s an important step to developing the relationships we all need to get to know what our buyers are needing and our sellers are offering.

We are committed to growing the $39 billion group travel business in this region, and we look forward to helping you do business. After a long, hard winter, we’re all looking forward to spending some quality time with a few hundred of our closest friends and colleagues. So settle in, and enjoy the warmth and charm that stems from the heart of America. Welcome to Heartland Travel Showcase. We’ve been waiting for you! Janet Johnson, Show Manager Heartland Travel Showcase 2014_HTS_Program_Final.indd 1

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Fast Facts about the 2014 Heartland Travel Showcase

Orientation Friday, March 7th Tour Operator Orientation: 2:30-2:55 p.m. – Exhibit Hall C

Making The Most of Heartland

Exhibitor Orientation: 2:40-2:55 p.m. – Hospitality Area

Attendance is required. Learn of additions, cancellations and other details that you will need during the event, as well as how to participate in the Four Minute Meet.

There are 5,991 available appointments. 233 suppliers are here representing the Heartland’s top destinations for group tours. Each booth has an average of 26 appointments. Heartland Travel Showcase ad campaigns ran in Bus Tours Magazine, Serendipity and Group Tour Magazine in 2013

The Power of Group Travel Bootcamp Presented By: Ohio Travel Association

Taming the Email and Info Overload Beast Presented By: American Bus Association

Thursday, March 6th, 1:00 - 5:00 p.m. Park Inn Ballroom

Friday, March 7th, 1:00 - 2:25 p.m. SeaGate Convention Centre, Room 202-208

Want to learn more about the group tour market? Join this interactive work session that will teach helpful sales techniques, share best practices and group tour trends and assist even seasoned group tour professionals take another look at their group tour marketing strategies. 1-3pm– Group Tour Selling Best Practices Diane Sphar, owner of Ohio Travel Treasures Topics will include: • Getting repeat business and expanding visits • How to follow-up with referrals • The sales process on the tradeshow floor or during a phone call, and how to make the most of a 6-minute appointment or conversation 3-4pm- Turning Conversations Into Sales After the excitement of the show or a sales call is over, how do you turn it into results. Learn about creating follow-up that gets noticed, making sure your site inspections are engaging, customizing group experiences and developing tour experiences that sell. 4-5pm– Latest Trends and Demographics This open forum offers you an opportunity to learn from others as they share their group tour success stories. We’ll talk about specific policies, share information on group trends, generations shifts and the buying cycles of tour planning professionals.

Every day, tourism professionals are buried deeper and deeper under a neverending stream of e-mail. With no system for controlling the “e-mail beast”, many people spend too much work time spinning their wheels due to receiving too much e-mail, too fast, with no system to process all of it. Learn to take control of your e-mail and information overload at Taming the E-mail Beast, led by Randy Dean, author of the Amazon bestseller of the same name. Learn proven strategies for keeping your inbox efficient and under control, get rid of all those “quick little” e-mails once and for all, and get your account under control and keep it that way! For more than 20 years, Randy Dean has been obsessed with a topic that impacts us all – effective time management. A leading expert in the fields of time management, e-mail management, and personal organization, Randy has trained people in major corporate, academic, and non-profit settings on how to be more effective. A member of the National Speakers Association, he has delivered entertaining and informative programs for Procter & Gamble, Westinghouse Corporation, Delphi Automotive, and The Ohio State University, to name a few.

Glossary of Terms Appointment Book A tour operator’s three-ring binder which can be used to store appointment schedules and destination profiles. FAM Tour Familiarization tours take place before and after Heartland Travel Showcase for tour operators who made advance reservations. Four Minute Meet Exhibitors are invited for a four minute meeting with tour operators with whom they have not already secured scheduled appointments. These four minute appointments will allow attendees to exchange business cards, briefly discuss the destination and identify opportunities for connecting later. Hospitality Area An area in the back of the marketplace floor providing seating and light refreshments during breaks.


Open Trade Show An open window of time when tour operators can explore the trade show floor and visit with additional exhibitors with whom they do not already have appointments. 8:20 - 8:40 a.m. - Saturday, March 8th 1:10 - 1:25 p.m. - Saturday, March 8th 8:30 - 8:40 a.m. - Sunday, March 9th

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Schedule of Events Event


Thursday, March 6, 2014 1:00 - 5:00 p.m. The Power of Group Travel Bootcamp Park Inn Ballroom Presented by: Ohio Travel Association Friday, March 7, 2014

Schedule of Events

Date & Time

8:00 a.m. - 4:00 p.m. Registration/Set-up SeaGate Centre 8:00 a.m. -12:30 p.m. Toledo Sightseeing Tour Park Inn Lobby 1:00 - 2:25 p.m. Education Session SeaGate Room 202-208 Presented by: American Bus Association Taming the Email and Info Overload Beast Facilitator: Randy Dean, MBA 2:30 - 2:55 p.m. Tour Operator Orientation Exhibit Hall C 2:40 - 2:55 p.m. Exhibitor Orientation Hospitality Area 3:00 - 4:00 p.m. Four Minute Meet Exhibit Hall C 4:00 - 4:30 p.m. Advisory Council Meeting SeaGate Room 213 4:40 p.m. Exhibit Hall Closes 5:00 - 7:30 p.m. Networking Social Park Inn Ballroom Presented by: Ohio Has It! Saturday, March 8, 2014   7:15 - 8:15 a.m. Tour Operator Breakfast SeaGate, Room 202 Presented by: Grove City Visitors & Convention Bureau 8:20 - 8:40 a.m. Open Trade Show Exhibit Hall 8:42 a.m. - Noon Appointments 1-25 Exhibit Hall Noon - 1:05 p.m. Lunch Exhibit Hall C Presented by: Serendipity Media 1:10 - 1:25 p.m. Open Trade Show Exhibit Hall 1:30 - 5:00 p.m. Appointments 26-50 Exhibit Hall 6:00 - 10:00 p.m. Saturday Night Social Fifth Third Field Presented by: Destination Toledo Sunday, March 9, 2014

6:55 - 7:20 a.m. 7:25 - 8:25 a.m. 8:30 - 8:40 a.m. 8:42 a.m. - Noon Noon - 3:00 p.m.

Non-Denominational Worship Service Tour Operator Networking Breakfast Open Trade Show Appointments 51-75 Exhibitor Move-out

SeaGate, Room 207 SeaGate, Room 202 Exhibit Hall Exhibit Hall

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Networking Opportunities

Networking Opportunities

There are numerous networking opportunities at Heartland Travel Showcase this year, including: ▪ ▪ ▪ ▪ ▪

Four Minute Meet Opening Night Reception Hospitality Area Breaks Open Trade Shows Saturday Night Social

Four Minute Meet Friday, March 7th, 3:00 - 4:00 p.m. Exhibit Hall C

Networking Social Presented by: Ohio Has It! Friday, March 7th 5:00 -7:30 p.m. Park Inn Ballroom

These Four Minute appointments allow Showcase attendees to exchange business cards and brief introductions, as well as identify opportunities to connect during the Showcase.

Enjoy a BLAST from the past with a 1950’s shindig sponsored by Ohio Has IT! Come out all you cool cats and hip chicks and celebrate with fabulous 50’s-style food and rockin’ refreshments. Jump and jive to a live swing band. Gals, dust off you saddle shoes and guys, slick back your hair. This sock hop is going to be one you won’t want to miss! Come Rock-n-Roll with us at the Friday Night event, where 1950’s dress is encouraged! So get ready to twist and shout and shake it all about at the Heartland Travel Showcase

Saturday Night Social Presented by: Destination Toledo Saturday, March 8th, 6:00 - 10:00 p.m. Fifth Third Field

Tour Operator Breakfast Presented by: Grove City VCB Saturday, March 8 & 9, 7:15-8:15 a.m. Room 202, SeaGate Centre

This session will take place on Friday, immediately following orientation. Tour Operators will be seated at tables in alphabetical order. Primary and Boothshare Exhibitors are invited for a four minute visit with tour operators with whom they do not already have a scheduled appointment.

Ready for summer? We are. Join us indoors on the private suite level at the stadium which is across the street from the SeaGate Convention Centre.

Enjoy dancing with music from Velvet Jones, or listen to a harpist and guitar ensemble or Jazz musicians. Nothing says summer like ballpark food such as ribs, Angus beef burgers, hot dogs, brats, waffles fries with the works, salad, pizza, sundaes, & popcorn. Wear your favorite baseball team attire and jeans.

Tour Operators are invited to attend a breakfast Saturday, before the Showcase.

Nondenominational Worship Service Sunday, March 9th, 6:55 - 7:20 a.m. Room 207, SeaGate Centre Tour Operator Networking Breakfast Sunday, March 9th, 7:25-8:25 a.m. Room 202, SeaGate Centre



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For More Information: (800) 896-4682

February 20-22 Hyatt Regency 3/3/2014 3:30:35 PM

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Student Group Tour magazine is distributed to 15,000+ educators, tour operators, travel planners and travel agents who focus on student and youth travel. Published 3 times per year, this publication focuses exclusively on the fast-growing student travel market.


Group Tour Media connects you with the right people to boost your group sales. To request a media kit or to learn more about our publications, visit or call 1-800-767-3489


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cate dia

902 907 904 721 903 907 905 717 901 900

Blackhawk Waterways CVB Book My Group Celebration River Cruises Chicago Show Tickets* Chicago Southland Convention & Visitors Bureau Holiday Inn Chicago West Itasca Kankakee County CVB Marriott Midwest Region* My Kind of Town Tours & Events Tommy Gun’s Dinner Theatre

Indiana 201 211 321 321 208 210 205 214 221 204 213 201 204 725 207 727 718 205 206 207 209 203 212

Anderson/Madison County VCB Belterra Casino Resort Clarion Hotel Conference Center* Derby Dinner Playhouse* Dubois County Visitor’s Center Evansville Convention & Visitors Bureau Fair Oaks Farms French Lick Resort Hamilton County Convention & Visitors Bureau Harrison County CVB Hollywood Casino Indiana Hoosier Park Racing & Casino Horseshoe Southern Indiana Lawrence County Tourism Commission* Radisson Hotel at Star Plaza Rising Star Casino - Resort* Scott County Visitor Commission* South Shore CVA Southern Indiana, The Sunny Side of Louisville The Shrine of Christ’s Passion Visit Fort Wayne Visit Hendricks County Visit Lafayette-West Lafayette

Iowa 906 911 908 909

Central Iowa Tourism Region Greater Burlington CVB River Cruises Pella Convention & Visitors Bureau

Kentucky 322 317 319 324 318 320 323 316

Berea Tourism Creation Museum Evan Williams Bourbon Experience Historic Boone Tavern Morehead Tourism Commission Prestonsburg Tourism Commission Renfro Valley Entertainment Center Tour Southern & Eastern Kentucky

Michigan 427 427 412 418 413 425 420 421 410 417 426 416 716 423 428 418 416 419 424 422 722 411

Americas Best Value Inn & Suites Americas Best Value Inns & Suites - Mackinaw Circle Michigan Cornwell’s Turkeyville U.S.A. Detroit Institute of Arts Detroit Zoo Discover Kalamazoo Doubletree Hotel Bay City Riverfront Edsel & Eleanor Ford House Elk Adventures & Thunder Bay Resort Experience Grand Rapids Experience Jackson Flint & Genesee CVB* Four Winds Casino Resort Mackinac State Historic Parks McCamly Plaza Hotel Michigan International Speedway Michigan’s Great Lakes Bay Regional CVB Muskegon County CVB Southwestern Michigan Tourist Council Star Line Mackinac Island Ferry* The Westin Southfield Detroit

Minnesota 914 910 912 916 917 915 913 915

Carlson Rezidor Hotel Group Eagan CVB Mall of America Minneapolis Northwest CVB Minnesota Tourism Padelford Riverboats Roseville Visitors Association Visit Saint Paul, MN

New York 621 617 616 616 624 623 622 622 625 720 618 620 619

1000 Islands Cayuga County CVB Chautauqua Belle Chautauqua Institution Destiny USA Duty Free Americas Finger Lakes Tourism Alliance Holiday Inn Niagara Falls Ithaca/Tompkins County Convention & Visitors Bureau Lucille Ball - Desi Arnaz Center, Inc.* Made In America Niagara Tourism & Convention Corporation Turning Stone Resort Casino

* This exhibitor booth is not located within the listed state area on the show floor. Please refer to the Exhibit Hall Layout to locate this exhibitor’s booth.

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Exhibitors By State



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Exhibitors By State

Ohio 523 521 502 313 507 403 700 303 406 408 508 610 611 305 307 305 302 301 605 304 520 605 306 612 708 701 406 509 611 609 524 607 601 712 504 708 500 308 600 401 603 707 505 613 604 700 724 525 710 512 510 400

704 Holiday Inn Express Akron/Summit CVB 609 Holiday Inn Express Dublin Ohio Amish Country Theater 724 Holiday Inn Express Toledo North Amish Door Restaurant and Village 601 Hollywood Casino Columbus BB Riverboats 519 Holmes County Tourism Bureau Beachwood Convention & Visitors Bureau 506 J.E. Reeves Victorian Home Bob Evans Farm (The) 704 Jefferson Township Holiday City Visitors Bureau Bowling Green & Rossford CVBs 301 Jungle Jim’s International Market Butler County Visitors Bureau 709 Key Hotels Cambridge Main Street 312 La Comedia Dinner Theatre Cambridge/Guernsey County VCB 606 Logan County Visitor’s Bureau Canton-Stark County CVB 511 Mahoning County CVB Champaign County Chamber of Commerce 522 Mansfield/Richland County CVB & Visitors Bureau 404 Marietta, Washington County CVB Chase Suite Hotel 715 Maumee Bay Lodge and Conference Center Cincinnati Museum Center at Union Terminal 311 Miami County Visitors & Convention Bureau Cincinnati Symphony Orchestra 402 Morgan County Convention and Visitors Bureau Cincinnati USA Convention & Visitors Bureau 310 Museum at the Friends Home Clark County Historical Society 505 Nautica Queen Clermont County Ohio CVB 612 NorthPointe Hotel and Conference Center Columbus Zoo and Aquarium/Zoombezi Bay 603 Ohio Historical Society Concord Hospitality 309 Ohio Travel Treasures Coshocton Village Inn & Suites 517 Ohio’s Amish Country COSI 405 Portsmouth-Scioto County Visitors Bureau Dayton/Montgomery Convention 501 Positively Cleveland & Visitors Bureau 711 Radisson at The University of Toledo Delaware County CVB 504 Ramada Limited Destination Seneca County 713 Ramada Toledo Hotel and Conference Center Destination Toledo CVB 516 Raven’s Glenn Winery & Restaurant Dickens Victorian Village DoubleTree by Hilton East Cleveland Beachwood 503 Rock and Roll Hall of Fame & Museum 518 Roscoe Village Foundation, Inc. Dublin Convention & Visitors Bureau 407 Ross-Chillicothe Convention & Visitors Bureau Dublin Irish Festival 706 Sandusky County CVB Dutchman Hospitality 702 Sauder Village Embassy Suites Hotel Columbus 602 Scioto Downs Racino Experience Columbus Findlay/Hancock Co. Convention & Visitors Bureau 300 Springfield Ohio CVB 600 SpringHill Suites Columbus Airport Fort Laurens 310 The Golden Lamb Fostoria Area VB 710 The Inn at Ohio Northern University Fresh! Ohio 408 The Living Word Outdoor Drama Ft. Ancient - Dayton Society of Natural History 703 Toledo Museum of Art Gahanna Convention & Visitors Bureau 705 Toledo Zoo Gallia County CVB 513 Trumbull County Tourism Bureau German Village Society 508 Tuscarawas County CVB Grand Plaza Hotel and Convention Center 608 Union County CVB Greater Cleveland Aquarium 308 Warren County CVB Greater Licking County CVB 506 Warther Museum Grove City Visitors and Convention Bureau 712 Whitson Properties Hampton Inn & Suites 613 Ye Olde Mill, Home of Velvet Ice Cream Co. Hampton Inn & Suites Toledo North* Hard Rock Rocksino Ontario Hardin County Chamber & Business Alliance 327 A.C.T. Tours Guaranteed Departures Hartville Kitchen Hartville Marketplace & Flea Market Hocking Hills Tourism Association

8 2014_HTS_Program_Final.indd 8

* This exhibitor booth is not located within the listed state area on the show floor. Please refer to the Exhibit Hall Layout to locate this exhibitor’s booth.

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No thr tha as • The Chi

Gro To Spec


924 820 805 808 807 810 823 821 801 809 811 814 825 806 817 801 826 824 815 813 816 800 827 803 723 822 804

This would be a perfect place for a sleepover. As a matter of fact, it is. No matter where you’re coming from - or where you’re going to, odds are you’ll be passing through the Chicago Southland. With dining for all budgets and cuisines, hundreds of attractions that make lively day trips and over 5,000 hotel rooms, we’re the perfect place to grab a bite, see a sight and snag some shuteye. • Incentives & Services • FREE PARKING at all facilities • Just 30 minutes to Chicago’s Loop The next time you’re crossing the country, north to south or east to west, plan a sleepover in the Chicago Southland. It’s the perfect place for you.

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Pennsylvania 924 820 805 808 807 810 823 821 801 809 811 814 825 806 817 801 826 824 815 813 816 800 827 803 723 822 804

Allegheny National Forest Visitors Bureau Avalon Hotel Big Mac Museum Restaurant Bob Neff Tours Christian Klay Winery Country Inn of Lancaster Destination: Greater Pittsburgh Eat’n Park Restaurants Flight 93 Memorial Chapel Frank Lloyd Wright’s Fallingwater Friends of Flight 93 National Memorial Heart of Wine Country Heritage Hotel Lancaster Holiday Inn Conference Center Indiana County Tourist Bureau Love Receptive Services Omni William Penn Hotel Meadowcroft Rockshelter Mid-Atlantic Receptive Services PA’s Laurel Highlands Pennsylvania’s Great Lakes Region Philadelphia Convention & Visitors Bureau Pocono Mountains Convention & Visitors Bureau Ramada Hotel & Conference Center Rivers of Steel National Heritage Area* Scott Enterprises Steam Into History

2014_HTS_Program_Final.indd 9

807 812 826 806 802 802 824 804

Stone House Restaurant and Inn The Alleghenies The Frick Art & Historical Center Turkey Hill Experience Valley Forge Casino Resort Valley Forge CVB Washington County Tourism Promotion Agency York County CVB

Tennessee 216 218 217 220 220 219

Dolly Parton’s Dinner Attractions Graceland Attractions Grand Ole Opry Margaritaville Island Hotel The Island in Pigeon Forge TITANIC Museum Attraction

West Virginia 226 Cabell-Huntington CVB 223 New River Train Excursions 222 Trans-Allegheny Lunatic Asylum

Other States 224 North Dakota Tourism 227 The Dutton Theater Complex, Missouri 225 The Six Show, Missouri

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Tour Operators


ABA’s Marketplace sponsorship program increases your ROI by giving you exposure to hundreds of bus and tour operator Buyers that attend Marketplace. These Buyers complete 575,000 charter and tour trips throughout North America annually and are the decision makers for their itineraries. ABA’s sponsorship program helps you reach these Buyers and puts your valuable information directly into their hands, giving them the information they need to add your destination to their tour program. Create the perfect sponsorship with ABA and promote your company and build your business. With our varied sponsorship levels, there is one that matches the needs of your company.

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Jennifer Wilson  A.C.T. Tours Guaranteed  Departures 

Brenda Walters AAA Northwest Ohio 

Theresa Macey  AAA Northwest Ohio 

Mary A. Duncan  Erin Curry  Aiyekan Project Educational  Appian Tours  1803 Ernest Court Suite 201  Tours & Travel 

Beverly Roberts AYS Tour & Travel 

Thom Conry  AYS Tour & Travel 

P.O. Box 80692   Lansing, MI 48917 

Indianapolis, IN 46234 

338 S. Arlington Ave, Suite 102A  338 S. Arlington Ave, Suite 102A  Indianapolis, IN 46219  Indianapolis, IN 46219 

Terry Altizer 

Jennifer Unsworth  Bianco Tours Inc.  12555 Universal Dr   Taylor, MI 48180 

Karen Risko Bianco Tours Inc. 

12555 Universal Dr   Taylor, MI  48180

Beverly Carlson  BJC Travel 

Denny Otte  Blue Lakes Charters & Tour 

Kathy Kranz, CTIS  Blue Lakes Charters & Tour 

Bob Neff Bob Neff Tours 

Chris LaCivita  Breakaway Tours 

Charlene Troggio  Breakaway Tours 

Jenny Serra  Brightspark Travel 

Michael Guidi Carr's Holidays Inc. 

Pam White  Choice Travel 

Mike White  Choice Travel 

Mike Middaugh  Coach Quarters 

Faith Crandle Coopersville Old Kids 

Kathy Hanes  Coopersville Old Kids 

Sue Biggs  Custom Holidays 

Cheryl Hammond  Custom Holidays 

Sue Briggs, CTIS Destinations Plus 

Lisa Pfouts  Eagle Rock Tours 

Clare Carter  Eagle Rock Tours 

Ed Crouch  Ed & Ted's Excellent  Adventures 

Tom Edgerton Edgerton's Travel Service 

Phil Joachim Edgerton's Travel Service 

Evelyn Deetz  Evelyn's Excursions, LLC 

Patricia Morrisson  Footprint Tours, Inc. 

Gail Bonsor Footprint Tours, Inc. 

Michael Th. Embrey  FunME Events 

Troy Orwig  Good News Travels 

Rita Knotts  Good News Travels 

Carol Belisle Good Times Travel 'n Tours 

Roger Ferguson Good Times Travel 'n Tours 

Allen Kinney  Great Day! Tours & Charter  Bus Service 

Paul Travaglianti  Great Day! Tours & Charter  Bus Service 

Diane Diebel Hanover Holiday Tours  Limited 

66 Ridgeview Cres   Waterloo, ON N2L 2P9 

12418 Williams Rd   Perrysburg, OH 43551 

2103 Wilmington Rd   New Castle, PA  16105

1235 E Hanthorn Rd   Lima, OH 45804 

15250 Euclid Ave   Allen Park, MI 48101 

P.O. Box 498 8790 1st  Mineral City, OH 44656 

PO Box 386   Pioneer, OH 43554 

956 E Private Rd 275 N   Sullivan, IN 47882 

375 Treeworth Blvd   Cleveland, OH 44147

2014_HTS_Program_Final.indd 13

1972 Wales Rd NE   Massillon, OH 44646 

12418 Williams Rd   Perrysburg, OH 43551 

111 S Pfingsten Rd Suite 100  Deerfield, IL 60015 

2720 W Dublin Granville Rd   Columbus, OH 43235 

15250 Euclid Ave   Allen Park, MI 48101 

117 State St   Hillsdale, MI 49242 

401 Broadway Ave, Suite B   Lorain, OH 44052 

956 E Private Rd 275 N   Sullivan, IN 47882 

375 Treeworth Blvd   Cleveland, OH 44147 

7150 W Central Ave   Toledo, OH 43617 

1525 Oregon Pike, Suite 2201   Lancaster, PA 17601 

1601 Glenwood Rd   Vestal, NY  13850

P.O. Box 212   Coopersville, MI 49404 

29 Oak St   Silver Creek, NY 14136 

620 W. Edison Rd, Suite 130  Mishawaka, IN 46545 

401 Broadway Ave, Suite B   Lorain, OH 44052 

493 Victorian Ct   West Branch, MI 48661 

73 14th Ave   Hanover, ON N4N 3W9 

7150 W Central Ave   Toledo, OH 43617 

8106 Reese Rd   Harvard, IL 60033 

2103 Wilmington Rd   New Castle, PA 16105 

1235 E Hanthorn Rd   Lima, OH 45804 

Tour Operators

P.O. Box 1717   Radford, VA 24143 

Barbara McGuinness AAA Massillon 

P.O. Box 212   Coopersville, MI 49404 

118 N. Main St  Fredericktown, OH 43019 

620 W. Edison Rd, Suite 130  Mishawaka, IN 46545 

PO Box 463 650 Peace Rd  Dekalb, IL 60115 

493 Victorian Ct   West Branch, MI 48661 

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Tammy Czarny  Lakefront Lines, Inc. 

Tour Operators

13315 Brookpark Rd   Brook Park, OH 44142 

13315 Brookpark Rd   Brook Park, OH 44142 

Deborah A Fowler Lenzner Coach Lines/ Coach USA 

Audrey Rombach Lenzner Coach Lines/ Coach USA 

110 Lenzner Ct   Sewickley, PA 15143 

110 Lenzner Ct   Sewickley, PA 15143 

Nancy Hinzman  McCarter Coach & Tour 

Trish Burnside  McMurray Travel Service 

Sharon Hetrick Midwest Tours

Nancy Presocki  Midwest Tours 

MJ Keating  MJ Tours, LLC 

Mike Keating  MJ Tours, LLC 

Pam Thie Ohio Travel Treasures 

Gerald Thorne  Party Animal Travel 

Ron Paskey  Paskey Tours 

Dee Paskey  Paskey Tours 

Rose Jordan Peoria Charter 

2600 NE Adams St   Peoria, IL 61603 

Mary French  Quest Coach 

5506 Scottdale Dawson Rd   Scottdale, PA  15683

Tracy Showman  Quest Coach 

Connie Haywood  River Bend Travel 

Eilof Rusticus Rustic Tours 

Harriet Rusticus  Rustic Tours 

Laura Rybicki  Rybicki Tours 

Mike Rybicki  Rybicki Tours 

Fae Diepstra Spectrum Tours 

David Diepstra  Spectrum Tours 

Ema Berger  Star Destinations Inc. 

Dani Haberl  Star Destinations Inc. 

James R. Opelt Star Tours of Ohio 

Karen Pettyjohn  Sunrise Tours 

Suzanne Woodward  Sunrise Tours 

Ann Lewis  Timely Tours, Inc. 

Jim Lewis Timely Tours, Inc. 

Michael Blonder  Tour Services, Inc. 

Terry Blonder  Tour Services, Inc. 

Sue Dybowski  Travel Experts, Inc 

Becky Wiegand Travel Starz 

Georgann Devolder  Travel Starz 

Bette Brown  Travels With Bette 

Trish Barbee  Treasure Grove Travel 

Vanessa Arnett Treasure Grove Travel 

Roni Stevens  Venture Tours 

Mario Poulin  Voyages Rockland Travel 

Crystal DeLorenzo  Wade Tours Inc. 

Kimberly Stange Xpedition Travel 

2569 Darlington Rd   Beaver Falls, PA 15010 

4111 Fire Ridge Dr NE   Grand Rapids, MI 49525 

1428 River Trail Dr   Kent, OH 44240 

5506 Scottdale Dawson Rd   Scottdale, PA 15683 

21922 Picadilly Cir   Novi, MI 48375 

P.O. Box 456   Carroll, lA 51401 

7911 Hunters Path   Indianapolis, IN 46214 

8590 West Lake Rd   Hammondsport, NY 14840 

311 W. Singer St   Springfield, OH 45506 


Debbie Adams  Lakefront Lines, Inc. 

3751 St. Joseph Blvd   Ottawa, ON K1C1T1 

2014_HTS_Program_Final.indd 14

6480 Dobson Sq E   Columbus, OH 43229 

4111 Fire Ridge Dr NE   Grand Rapids, MI 49525 

1428 River Trail Dr   Kent, OH 44240 

533 W State St   Hastings, MI 49058 

21922 Picadilly Cir   Novi, MI 48375 

P.O. Box 456   Carroll, lA 51401 

797 N E Catwaba Rd   Port Clinton, OH 43452 

6711 Monroe St, Bldg V   Sylvania, OH 43560 

14374 Carson Rd   Orient, OH 43146 

797 Burdeck St   Schenectady, NY 12306 

1885 Wilderness Dr   Dewitt, MI 48820 

5270 Day Rd   Cincinnati, OH 45252 

5107 Knollcrest Ct.   Hudsonville, MI 49426 

2500 Blaine Ave SE   Grand Rapids, MI 49507 

P.O. Box 761   Pemberville, OH 43450 

797 N E Catwaba Rd   Port Clinton, OH 43452 

19551 Gilmer St   South Bend, IN 46614 

14374 Carson Rd   Orient, OH  43146

1885 Wilderness Dr   Dewitt, MI 48820 

6543 Middlebelt Rd   Garden City, MI 48135 

5107 Knollcrest Ct   Hudsonville, MI 49426 

1641 Forrester SE   Grand Rapids, MI 49508 

7911 Hunters Path   Indianapolis, IN 46214 

8590 West Lake Rd   Hammondsport, NY 14840 

19551 Gilmer St  South Bend, IN 46614 

600 S. Military Highway   Virginia Beach, VA 23464 

P.O. Box 612   Rockford, MI 49341 

3/3/2014 3:30:52 PM

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Grove City offers many unique opportunities for groups to learn a new skill, go behind the scenes and to have amazing experiences that cannot be had anywhere else. Perfectly situated just 10 miles from both Hollywood Casino Columbus and Scioto Downs Racino. Free shuttle available from 8 Grove City lodging proprerites to Scioto Downs Racino. Ask about setting up a FAM tour with Grove City and our gaming partners!

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Thanks to Our Sponsors!

Gold Sponsors American Bus Association Grove City Visitors & Convention Bureau Silver Sponsors Experience Grand Rapids Kankakee County CVB Toledo Zoo

Our Sponsors

Platinum Sponsors Destination Toledo Ohio Has IT! Ohio Travel Association Serendipity Media

Bronze Sponsors Bus Tours Magazine CTM Media Group Chicago Southland CVB Crossings Magazine Group Tour Media Group Travel Leader Hyatt Regency Chicago Trumbull County Tourism Bureau Additional Sponsors Akron-Summit CVB Allegheny National Forest Visitors Bureau American Treasure Tour Arnold Mackinac Island Ferry Belmont County Tourism Council Cambridge/Guernsey County VCB Circle Wisconsin Emerald Hospitality Association Evansville CVB Experience Columbus Gettysburg Foundation Hocking Hills Tourism Association Holiday Inn Downtown, Columbus

Holiday Inn Express Petoskey Holland Visitors Bureau Landis Valley Village & Farm Museum Minneapolis Northwest CVB Morristown Area Chamber of Commerce Ohio Travel Treasures Pella CVB Portsmouth Scioto County Visitors Bureau Put-In-Bay Jet Express Sault Ste. Marie CVB Swiss Valley Tours The Blennerhassett Hotel Union County CVB Visit Lafayette-West Lafayette Visit Madison

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Exhibit Hall Layout

Exhibit Hall Layout

SeaGate Centre Floorplan

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417 418 419 420 421 422 423 424 425 426 427 428 500 501 502 503 504 505 506 507 508 509 510 511 512 513 516 517 518 519 520 521 522 523 524 525 600 601 602 603 604 605 606 607 608 609 610 611 612 613 616 617 618 619 620 621 622 623 624 625 700 701 702 703 704 705 706 707 708

Elk Adventures & Thunder Bay Resort Cornwell’s Dinner Theatre McCamly Plaza Hotel Michigan’s Great Lakes Bay Regional CVB Discover Kalamazoo DoubleTree by Hilton Bay City-Riverfront Nature Wonderland Tour Four Winds Casino Muskegon County CVB Detroit Zoo-Detroit Zoological Society Experience Grand Rapids Motoring The Mitt Mackinac State Historic Parks Fresh! Ohio Positively Cleveland CVB The Amish Door Village Rock and Roll Hall of Fame and Museum War and Peace and Tranquility Ships + Sharks: Nautica Queen Cruise Dining Ship & Greater CLE Aquarium Warther Museum/JE Reeves Home Discover Food, Fun & Fashion in Beachwood, Ohio A Salute to American Legends in NE Ohio DoubleTree Beachwood and Independence Ohio Hartville MarketPlace & Flea Market Mahoning County CVB-Youngstown Live Hartville Kitchen Come. Explore. Experience Trumbull County, Ohio! Raven’s Glenn Winery & Italian Restaurant Ohio’s Amish Country Historic Roscoe Village Holmes County Tourism Bureau Coshocton Village Inn & Suites Amish Country Theater Shawshank Trail Akron/Summit Convention & Visitors Bureau Dutchman Hospitality Hard Rock Rocksino Gahanna - Herbs, Jazz, Blues & More! Experience Columbus/Hollywood Casino Scioto Downs Racino Explore Our History: Columbus Grove City Visitors & Convention Bureau COSI & Columbus Zoo and Aquarium Logan County, Ohio “Four Seasons of Fun!!” Embassy Suites Hotel Columbus Union County Convention & Visitors Bureau Dublin Irish Festival & Holiday Inn Express Champaign County Visitors Bureau, OH Dublin, Ohio / Chase Suite Hotel Big Time Attractions, Small Town Charm Escape To Licking County Chautauqua Institution/Chautauqua Belle TourCayuga - Finger Lakes Made in America Store Turning Stone Resort Casino Niagara USA 1000 Islands Finger Lakes Region of New York State Duty Free Americas - U.S./Canadian Border Destiny USA Ithaca/Tompkins County Convention & Visitors Bureau BG & Rossford coming together for you! Destination Toledo CVB Sauder Village Toledo Museum of Art Holiday City Visitors Bureau Toledo Zoo Sandusky County CVB Grand Plaza Hotel and Convention Center Destination Seneca County

709 710 711 712 713 715 716 717 718 720 721 722 723 724 725 727 800 801 802 803 804 805 806 807 808 809 810 811 812 813 814 815 816 817 820 821 822 823 824 825 826 827 900 901 902 903 904 905 906 907 908 909 910 911 912 913 914 915 916 917

Key Hotels Discover Hardin County & The Inn at Ohio Northern University Radisson Hotel at the University of Toledo Findlay Hancock County CVB & Whitson Properties Ramada Toledo Hotel and Conference Center Maumee Bay Lodge & Conference Center See Flint & Genesee CVB - MI Marriott Midwest Region Great Scott County, Indiana! Lucy Desi Museum & Center for Comedy Chicago Show Tickets Star Line Mackinac Island Ferry - MI Rivers of Steel Heritage Tours - PA Hampton Inn & Suites Toledo North Lawrence County Tourism - IN Rising Star Casino - Resort - IN Philadelphia Convention & Visitors Bureau Love Receptive Services Flight 93 Memorial Chapel Valley Forge CVB Valley Forge Casino Resort The Ramada Greensburg, Pennsylvania York County PA and Steam Into History The Big Mac Museum Restaurant Holiday Inn Conference Center of York & Turkey Hill Experience Stone House Restaurant and Inn Christian Klay Winery Experience Lancaster PA with BNT Frank Lloyd Wright - Laurel Highlands Country Inn of Lancaster Flight 93 National Memorial The Alleghenies / Huntington, Johnstown, State College Region PA’s Laurel Highlands Heart of Wine Country Mid Atlantic Receptive Services Pennsylvania’s Great Lakes Region Come for Fun, Take Home a Memory! Avalon Hotel Eat’n Park Restaurants Scott Enterprises Destination: Greater Pittsburgh Visit Washington County PA Meadowcroft Historic Village Heritage Hotel Lancaster Pittsburgh’s Gilded Age Frick Art & Historical Center and The Omni William Pocono Mountains Convention & Visitors Bureau Razzmatazz My Kind of Town Tours & Events Blackhawk Waterways CVB Chicago Southland CVB Celebration River Cruises Kankakee County CVB Central Iowa Tourism Region Holiday Inn Chicago West Itasca and Book My Group Riverboat Twilight Pella, Iowa Convention & Visitors Bureau Eagan Convention & Visitors Bureau Greater Burlington CVB Mall of America Roseville- Smack Dab between Minneapolis & St. Paul Carlson Rezidor Hotel Group Visit Saint Paul, MN Padelford Riverboats Minneapolis Northwest CVB Minnesota Tourism

Exhibitors By Booth Name

201 The Fun Starts Here in Madison County 203 Visit Hendricks County 204 Harrison County CVB Horseshoe Southern Indiana 205 Where Pigs Fly! 206 Southern Indiana, the Sunny Side of Louisville 207 Stars & Shrines 208 Create A Memory in Dubois County! 209 Visit Fort Wayne 210 Evansville Convention & Visitors Bureau 211 Belterra Casino Resort 212 Visit Lafayette-West Lafayette, IN 213 Hollywood Casino - Lawrenceburg, IN 214 French Lick Resort 216 Dolly Parton’s Dinner Attractions 217 Grand Ole Opry Entertainment Group 218 Graceland Attractions 219 TITANIC Museum Attraction 220 Margaritaville Island Hotel The Island in Pigeon Forge 221 Hamilton County CVB 222 Trans-Allegheny Lunatic Asylum 223 New River Train Excursions 224 North Dakota Tourism 225 The Six Show 226 Huntington, WV Where Heritage Comes Alive! 227 The Dutton Theater/Inn Complex 300 Springfield Ohio 301 Clermont County Ohio CVB Jungle Jim’s International Market 302 Heritage Center of Clark County 303 Butler County Visitors Bureau 304 Concord Hospitality 305 Cincinnati Museum Center at Union Terminal 306 Dayton/Montgomery County Convention & Visitors Bureau 307 Cincinnati Symphony and Pops Orchestra 308 Ohio’s Largest Playground/ Ft Ancient 309 Ohio Travel Treasures 310 The Golden Lamb Inn Museum at the Friends Home 311 Miami County Visitors & Convention Bureau 312 LaComedia Dinner Theatre 313 BB Riverboats 316 TOUR Southern & Eastern KY...We’re More Than Bourbon, Bluegrass & Horses! 317 Creation Museum 318 Morehead Tourism Commission 319 Evan Williams Bourbon Experience 320 Prestonsburg KY “Moonshine Hideaway” 321 Derby Dinner Playhouse 322 Berea Convention and Visitors Bureau 323 Renfro Valley Entertainment Center 324 Historic Boone Tavern 327 A.C.T. Tours - Guaranteed Departures 400 Hocking Hills Tourism Association Bring Your Bucket List 401 Gallia County CVB & French Art Colony 402 Experience Morgan County Ohio! 403 The Bob Evans Farm 404 Marietta-Washington County Convention and Visitors Bureau 405 Scioto County, Ohio 406 Dickens Victorian Village 407 Ross Chillicothe Convention & Visitors Bureau 408 Reserve Your Seat in Cambridge/Guernsey County, Ohio! 410 Edsel & Eleanor Ford House 411 Westin Southfield-Detroit 412 Circle Michigan 413 Detroit Institute of Arts 416 Experience Jackson Michigan International Speedway


3/3/2014 3:31:16 PM

HEARTLAND BEAT A New Electronic Magazine Matching Group Tour Buyers and Sellers From Across America’s Heartland. For More Information On How You Can Make “A Match Made In Heartland” 2015 Sponsorship Opportunities Are Now Available

Secure your spot as a 2015 Heartland Sponsor...

at 2014 rates.


Hurry! Offer expires 5/30/14


CHICAGO2015 For More Information: (800) 896-4682 2014_HTS_Program_Final.indd 20

February 20-22 Hyatt Regency 3/3/2014 3:31:18 PM

Photo Credit: Toledo Zoo/Andi Norman

The National Museum of the Great Lakes Over Forty hands-on exhibits tell the incredible history of the Great Lakes Opening April 2014!

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ABOUT US 800-747-4837

The Beautiful Kankakee River

Kankakee County - See what’s new in 2014! See what’s new in Kankakee County in 2014! Our redesigned website includes a section just for travel groups. See the sample itineraries to enhance your visit and take advantage of all of the wonderful things to see and do in Kankakee County. Our newest publications are designed with group travellers in mind and include activities for a range of participants. Outdoor adventures, cultural activities, family recreation, dining and shopping await you less than an hour south of Chicago. With more than 900 hotel/motel rooms, Kankakee County has the accommodations you need to make your stay comfortable and enjoyable. Kankakee County is an affordable lodging, dining, and entertainment stop for tour groups traveling to or through the Midwest. Kankakee County is located just 50 miles south of Chicago, off of Interstate 57. State routes 45/52, 50 and 17 also run through the area.

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The Kankakee County and Visitors Bureau welcomes the opportunity to work with your group. Our community offers exciting places to eat, play, meet and sleep. Our seasoned sales and services team are available to assist you.

Group Travel Guide

Barn Quilt Tour 3/3/2014 3:31:30 PM

Heartland2014 Show Program