When Teamwork Counts Collaborative, Just-in-Time Problem-Solving A Shanghai-based Tier 1 automotive supplier in grave need of 125 kilos of components from a Méxican plant turned to World Courier for an eleventh-hour solution. Within an hour of the call, a special courier visa was being arranged in México, stand-by couriers had been contacted, back-up routings designed and alternate flights booked in case of cancellations. After verifying that the parts were in stock, the driver departed México City for the lengthy 200-kilometer drive and pick-up. From México, the courier flew to Los Angeles where the parts were re-packed in transit to meet differing airline baggage allowances, then on to Hong Kong and Shanghai. The client’s service level expectation was 60 hours. World Courier delivered in just 36. Teamwork at its best.
For contact information visit www.worldcourier.com
Published on Apr 16, 2012
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