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January 20, 2010 * Volume 14 * Issue 02

Call to Order Wayne Hunter Invocation Given By David Liner & Pledge Led By Wayne Hunter 60 In Attendance

OFFICERS President President Elect VP/Marketing VP/Membership Secretary Treasurer Past President

Wayne Hunter Tom Loury Charles Gordon Howard Moon Laura Bradford Linda Gygax Tina Christensen



Lifetime Director



Mike McKee Hank Progar Phil Dolfi Cathy Ranges

Clint Jones Gary Fisher Adam Woods Les Singleton

Visioning Committee

Tom Loury, Chairman Clint Jones Nate Gilman Wayne Hunter

Dave Liner Charles Gordon Adam Woods

MARKETING COMMITTEE C. Gordon, Chairman Paul Joranlien Hank Progar Les Singleton Clint Jones Linda Gygax

671-9292 236-1010 690-9574 208-9582 351-1163 425-1910

MEMBERSHIP COMMITTEE H. Moon, Chairman Mike McKee Linda Gygax Nate Gilman Adam Woods

427-5935 368-1044 425-1910 629-6707 427-3038

SCHOLARSHIP COMMITTEE Howard Moon Dr. Charles Simpson

427-5935 732-2745

SPECIAL POSITIONS Newsletter Printed By: The Copy Shoppe 351-1163 News. Typeset & Print: Charles Gordon 671-9292


Chem-Dry of Ocala/Marion County Mike McKee




Carpet & Upholstery Cleaning Services Chem-Dry is the world’s leading carpet cleaning company with over 4,000 locations around the world. Chem-Dry’s cleaning professionals are trained to deliver the finest in service and quality using Chem -Dry’s proprietary carpet & upholstery cleaning solutions and powerful equipment. A Natural Approach to Carpet Cleaning By cleaning your carpets the Chem-Dry way, you can ensure a Drier, Cleaner, Healthier home for your family. Chem-Dry carpet cleaners use The Natural, a proprietary hot water cleaning solution that uses the power of carbonation to lift dirt to the surface where our powerful suction tools whisk away the dirt - leaving carpets clean, deep below the surface. Experts agree - the Chem-Dry system works hard to deep clean carpets without leaving dirt-attracting residues. In fact, the Carpet & Rug Institute has awarded Chem-Dry's hot carbonating extraction process with its Seal of Approval. Through the power of carbonation Chem-Dry can increase the longevity of your carpet, and often can help keep your carpet warranty in compliance. Upholstery Cleaning Furniture, like the carpets in your home, receives a lot of attention, often in the form of dirty cloths and shedding animals. However, with Chem-Dry’s upholstery cleaning systems you can have your home looking, feeling and smelling as good as new. Chem-Dry upholstery cleaning systems use hot carbonating extraction, which works to lift dirt for a deep clean that dries quickly. Ask your Chem-Dry professional about how to best care for your specific upholstery type. Specialty Spot Removal Lipstick, permanent marker and juice stains are not uncommon, but are also not desirable additions to carpet and upholstery. Stains can be difficult to remove, but at ChemDry, we believe if our trained technicians can't remove a tough carpet or upholstery stain, no one can. Our carpet cleaning processes and solutions work to target and remove the stain. Ask your technician to evaluate your specific spots during your carpet cleaning appointment. Your technician can identify any difficult spots and offer solutions to improve the look of your carpets. Area Rugs Just like the carpet in your home, an area run needs professional cleaning. Our technicians can help you maximize the life of your area rugs with regular cleaning. Ask about our powerful Protectant products, which are applied by a Chem-Dry technician and can help minimize the risk for stains between regular cleanings. (Continued Pg. 3 )

Page 2 The Advisor

ANNOUNCEMENTS NETWORKING EVENTS Home Instead Senior Care Thursday January 28, 2009 5:00 PM to 7:00 PM Cala Hills Club House 2400 SW 21st Circle. Ocala , FL 34471 Contact: Jim Samuelson

(352) 622-6447 Walt's Brake Wednesday , February 17, 2010 5:00 PM to 7:00 PM 3890 NW Gainesville Rd. Ocala , FL 34475 Contact: Walt Krumm (352) 629-3134

OBL BUSINESS OBL Board Meeting February 1st 7:00AM Elks Lodge OBL Marketing Meeting

January 18, 2009 Holiday Inn Express Silver Springs 7:00 AM.

OBL Membership Meeting January 25, 2009 7:00AM Holiday Inn Express Silver Springs

Vision Committee Third Friday of each month Holiday Inn Express Silver Springs 7:00 AM

Come Advertise with Us

Ocala Business Leaders, Inc. We have Ad Space available in the OBL Directory Best Value for Your Money Contact Clint Jones Copy Shoppe


GUESTS Dawn Waren Odyssey Healthcare 1320 Se 25th Loop Ocala, FL 34471 352-622-9331 Invited By; Wayne Hunter Howard Sosa First Steps 8610 SW 44th St. Ocala, FL 34481 352-816-2391 Invited By; Deanna Hance Roberto Colon Verizon Wireless 5471 SE 2nd St. Ocala, FL 34480 352-390-0280 Invited By; Kim Gramman

Ocala Business Leaders Home and Office Expo CFCC Kline Center Feb 27, 2010 Tables

are going fast

“Tables at incredible prices”

OBL members $125 and Non-members $200 . This Expo is being Advertised on local radio, newspaper, many web site locations, mail, email, and much more. We have Sponsors! *K Country 93.7 *Wind FM *Ocala Star Banner *Home Depot *Dillard’s *Senior Voice *Lamar Signs * Home Depot For More Info Contact Paul Joranlien 352-236-1010

Steve Corun Corun Enterprises 621 SE 43 Ave. Ocala, FL 34471 352-266-7200 Invited By; Dave Liner Suzy Heinbackel City of Ocala 151 SE Osceola Ave. Ocala, FL 34471 352-598-3071

From Carmen Nichols of Mail Sort

Rick Horst City of Ocala 151 SE Osceola Ave. Ocala, FL 34471 352-598-3071

From Laura Bradford of Body & Soul “If you don’t know where you are going, you might wind up someplace else.” ~Yogi Berra~

Ron Mowrey Advanced Oil Technologies P.O. Box 758 Silver Springs, FL 34489 352-425-2832 Invited By; Paul Joranlien

“The best sermons lived and not preached”

"It's what you learn after you know it all that counts." ~Harry Truman~

Orlando Ramos Magnolia Laundry 923 N. Magnolia Ave. Ocala, FL 34475 352-4332221 Invited By Phillip Hackler Joshua T. Hill AFLAC Hills Insurance 4084 SE 23rd Ave. Ocala, FL 34480 352-364-7356 Invited By; Jim Samuelson

Alexis Brown gave a CD of a young singer from Branson Mi. Eric of Walts Brakes gave a Howard Moon a free oil and lube with tire rotation and brake inspection. Also gave a Pen to Les Singleton

Make The Case

From Chuck Rhoades Progressive Employer Services

When trying to address an employee relations issue with an employee, and often there are several issues at once, where do you begin? Usually, managers say something like, “I have an employee with an attitude problem” or “My employee is not performing like I need him to.” It’s helpful to have a starting point that guides the manager toward successful problem resolution. The information should be memorialized with the idea that a future reader would be able to, with as little question as possible, understand the situation and outcome. 1. Identify and Analyze The immediate supervisor, upon identification of an employee’s activity that is unsatisfactory, should approach the situation in an objective manner. Using a process to define and analyze the problem will result in a focused approach to an effective response. The concern(s) should be categorized in one of three (3) areas: Performance, Attendance, and Conduct. Do research on what happened, review/gather documentation, review similar events, compare what is know vs. perceived and what is observed vs. hearsay, and always review the personnel file. 2. Determine Action Next, determine what action is most appropriate in addressing the issue with the employee. These corrective measures may include dismissal from employment, informal discussion, verbal warning (documented), written warning, and decision-making leave. Be certain to review state law, and employment and union contracts if applicable. 3. Communicate Meet with the employee along with another manager. Remember meeting rules such as do not reprimand in public, choose an appropriate location, have documentation prepared, state the purpose (and action step if applicable) of the meeting, describe the problem activity and its impact on the company, seek to gain agreement on what the problem is (this is critical), agree on specific solutions, and the time frame for completion. Neither a probationary period nor probationary status terminology should be used and be sure to state specifically what will happen if the objectives are not achieved. Honoring an employee’s right to be treated professionally, courteously, and with dignity and respect sets an effective tone from the supervisor and supports the potential for the relationship to survive the problem. The supervisor should be prepared for a variety of reactions from an employee. 4. Document Memorializing an employee relation issue is performed by creating a written summary of the event, providing a copy to the employee as applicable, and placing a copy of the document into the employee’s personnel file. Documentation should be dated, neat, factual, written with diplomacy and professionalism, and with the understanding that it may be read by an investigative authority in the future. Ask yourself, “If this document were enlarged on poster board in front of a jury, would I be comfortable answering questions about it?”

Chem-Dry of Ocala/Marion County (From Pg. 1 )

Pet Urine Odor Removal Urine spots on carpet are a problem that is hard to resolve; however, at Chem-Dry, we have the ability to find odor causing spots around your home and remove them. First, our ChemDry technician will use a black light to identify stained areas, helping him/her to evaluate the size and scope of the odor-causing stain. Then, the technician will apply Pet Urine Removal Treatment to rid your home of the nasty odors that can permeate the house from these spots. Your house will smell fresh and the spot will be minimized. Carpet Protectant Protect your carpets from dirt and stains with Chem-Dry’s PowerGuard Protectant which is loaded with acid-dye resistors to provide excellent stain resistance and can be added by a Chem-Dry technician at the time of cleaning. The stain-guard that comes with your new carpets begins to wear away after only a few months of steady traffic. In order to keep your carpets from fighting spills and spots, Chem-Dry's PowerGuard Protectant can replace the spot-fighting power and help keep your carpets cleaner between routine professional cleaning appointments. A BETTER WAY TO CLEAN. A CLEANER WAY TO LIVE.

Compare the Difference Water left after steam cleaning. Chem-Dry's patented Carbonating Cleaner is applied using a low pressure spray machine, covering your carpet with millions of microscopic carbonated bubbles. The carbonation makes dirt and grime release from the fibers of your carpet and raise to the surface where it is easily extracted and swept away. Due to the minimal amount of moisture used, carpets cleaned the Chem-Dry way are dry in only 1 to 2 hours. This process differs drastically from that of steam cleaners, which simply douse your carpet in buckets of hot, soapy water, then attempt to suck it all back out. While this process does temporarily clean your carpets, it also leaves behind a layer of sticky residue which collects dirt quicker, in addition to leaving moisture at the base of your carpet. This excess of moisture causes the carpets to take longer to dry and allows for mold and bacteria to grow. Overall, Chem-Dry offers a Drier, Cleaner, Healthier carpet cleaning experience. (Cont.Pg. 4 )

The Difference Between Chem-Dry and Steam Cleaning

IMPORTANT ADVERTISING INFO FOR OBL MEMBERS All members have the opportunity to advertise in the OBL Business Directory. 3000 to 4000 are distributed throughout the area each quarter.

Chem-Dry (Hot Carbonation)  Carbonating, active cleaning solution  Neutral pH cleaning solution  Safe, non-toxic  Resists resoiling  Low water quantiy  Low pressure application Short drying time

Steam Cleaning (Hot Water Extraction)  Flat, inactive cleaning solution  High pH cleaning solution  Chemicals, surfactants, soaps  Encourages resoiling  High water quantity  High pressure application Long drying times

Members are billed every 3 months for the Black & White ads as follows: Business Card size - $20.00 Business Card size times 2 - $30.00 Business Card size times 3 - $40.00 Business Card size times 4 - $50.00 1/2 page - $75.00 Full page - $150.00 Your ad will continue to run until you notify the Treasurer that you would like it to be discontinued. The full color ads on the inside covers and on the back, must be paid up front for a year as follows: 1/4 page - $300.00 1/2 page - $600.00 Full page - $1200.00 If you are interested in signing up for an ad, call The Copy Shoppe at


PO BOX 2194 OCALA, FL 34478-2194

Ocala Business Leaders, Inc.

by Steve Sicula Source:

The Advisor  

OBL Newsletter

The Advisor  

OBL Newsletter