Part Five
Overall, workers should receive adequate benefits such as health, social security and unemployment insurance for their own well-being , not just because of management’s protection of quality products and services (mostly in hotels and in agro-processing enterprises) for customers. Moreover, they should receive instructions and reading material about CSER so they too can be knowledgeable about it and demand the enforcement of labor standards which are stipulated in most codes of conduct. On company involvement in OSH issues such as work safety, sanitation and relations with management, overall we found that hotel workers were not as satisfied as workers in textile/garment/footwear and agro-processing factories. On waste treatment of all types (solid, liquid and other), we found that female workers were less satisfied than men. Training and sharing of good practices in these sectors could assist in updating the firms that lag behind.
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Š AFD / November 2012 / Corporate Social Responsibility and Competitiveness for SMEs in Developing Countries