NEW ZEALAND INSTITUTE OF MANAGEMENT SOUTHERN INC
Management Matters December 2012
In this issue
FROM THE CEO
• CEO 2012 “Round up”
2012 has been another busy and exciting year for NZIM Southern. Our current office in Blenheim Road is providing a good base from which to provide membership services and reposition our learning and development business. We have continued to enhance the capability of our team with a focus on providing quality service to members, business partners and clients. The expertise of our membership and marketing team is focussed on providing value to our membership and lifting the profile and visibility of NZIM Southern in the market. Our Learning and Development team bring a combination of specialist skills and practical experience in: leadership and management as a discipline, adult facilitation skills and knowledge of structuring workplace learning for the best results and outcomes for people and their organisations. We have also completed a detailed review of our programmes to ensure that they: align to organisational goals and strategy, enhance employee engagement, ensure individuals and teams are productive and add value to their work environment, and support an individual’s personal and professional development goals. All programmes are learner centred, experiential, interactive and based on up-to-date international research, evidence and local case studies. There are a significant number of new programmes for 2013 as well as new initiatives in Mentoring and ‘Expert Tutorials’ for workplaces with a high level of expertise but that are time poor. As previously reported, Management House and Lazell House have been confirmed as uneconomic to repair and will be deconstructed in 2013. The land is suitable for redevelopment and is well positioned on the boundary of the Avon River conservation zone. Negotiations continue with our insurers with a view to maximising the value available to NZIM Southern under the respective insurance policies. As part of this process, the Southern Board is considering options for reinstatement of offices and training facilities on the Madras Street site.
• Photo-spread 27th Annual Charity Golf Tournament • Tony Sewell – guest speaker at Fellows Function • Cardboard Cathedral Christchurch visit by Project Management group • U.S. International experts will speak on organisational communication in Invercargill
In the next issue • Launch of 2013 Advanced Management Programme • Learning and Development Consultant joins NZIM Southern team • Course dates 2013
Diploma in Project Management attendees visit the site of the Cardboard Cathedral Christchurch
On behalf of the Board and team at NZIM Southern, thank you for all your support during 2012 and we look forward to working with you in 2013. Our very best wishes to you all for the festive season.
L–R: Sue Sheerin, Vicki Jory, Ravi Thamotharampillai, Dr. Jim Young, Noel Ryan, Tyrone Campbell
Joseph Thomas CEO, NZIM Southern Inc
Office Closing Dates for Christmas / New Year
The board, staff and team at NZIM Southern extend season’s greetings to members and clients and advise that our administration office will be closed on the following dates: Closed: Re-open:
from 5.00pm, Friday 21 December 2012 8.30am, Monday 7 January 2013
NZIM Southern 27th Annual Charity Golf Tournament Russley Golf Club, Friday 2 November 2012 A field of over ninety players enjoyed a fine game of golf, good weather and fellowship at our annual Ambrose tournament which raised over $6,000 for Camp Quality, supporting children with cancer and their families. For the very competitive sum of only $80 players enjoyed a game as well as lunch and a prize giving dinner. One outstanding prize on offer was a unique opportunity for a “Hole-in-one” win to claim a return trip for two flying business class to London, or if the prize was unclaimed, as was the case this year, the nearest to the pin would instead take away two return Economy Class Flights to the eastern coast of Australia. This prize package was generously sponsored by Air New Zealand and Chambers Strategy + Communication and won by Graeme White. We are grateful to all who played, to our generous hole sponsors for their support as well as to the many other kind donors of gifts for our prize table, all of which helped to make this event a great success. (See our website for more photographs). Poise as well as competition!
Players at Air New Zealand sponsored hole
First Place winners – State Insurance
Copthorne Hotel Commodore refresh the players
Dallas Seymour, Ambassador for Camp Quality
Martin Perry; Winner of the Lucky Draw Prize (Hanmer Accommodation/ Pamper pack and BMW vehicle for the weekend), presented by Joseph Thomas, CEO
Regional Manager, Gillian Dawe presents Air New Zealand travel prize to Graeme White
Proceeds of $6,004 were raised for Camp Quality Christchurch on the night. Thank you to all players, sponsors and prize-donors.
OTAGO/SOUTHLAND COMING EVENT
Southern Training Calendar CHRISTCHURCH December 2012 5 Effective Use of Time 6-7 Coaching for Performance 10-12 Team Leader – Building Effective Teams 10-11 Accounting for Non Accountants – Stage II 14 Business Ethics
Friday 15 February 2013 Ascot Park Hotel, Invercargill 9.00am to 12.30pm Managing communication conflict constructively means having the challenging conversations necessary to deliver seamless products and service for your organisation or community.
TEACH people how their behaviour is a problem without making them feel defensive
12-13 Accounting for Non Accountants – Stage I 15 Effective Use of Time 18-19 Assertive Behaviour Strategies 20-22 Four Quadrant Leadership 25-27 Team Leader – The Essential Skills 28-1March Essential Sales Skills
CONVERT criticism from defensiveness and blame to insight and agreement
RAISE difficult issues that simultaneously solve problems and strengthen relationships
This workshop will give you skills to take back to your workplace and homelife. This programme has evolved from three decades of Glaser’s own published, field-tested research and introduces participants to concrete, tangible skills to: DECODE the hidden world on non-verbal communication to understand what people are really saying
TRANSFORM the organisation’s culture from avoidance to positive engagement CREATE trust through conflict
8 11 12
Drs Peter and Susan Glaser are authors of three books including the internationally acclaimed book “Be Quiet, Be Heard. The Paradox of Persuasion.”
CLARIFY perceptions before making assumptions
Kindly sponsored by NZIM Invercargill
Member Earlybird by 20 December
Purchase 10 tickets 11th Free Member includes NZIM + Employers’ Association. Fees are per person GST exclusive For more information or to register:
19-20 21-22 25 26
Team Leader – Understanding NZ Employment Law Courageous Conversations Project Risk Management Managing Different People & Conflict Introduction to Performance Management Team Leader – Building Effective Teams Accounting for Non Accountants – Stage II Creating Collaborative Relationships at Work – Stage I Train the Trainer-Facilitator Generate Media Publicity for your Business
firstname.lastname@example.org 03 218 7451 www.osea.org.nz
December 2012 4-5
Four points of difference APPLIED LEARNING
INVERCARGILL February 2013 20 Audit Training 27-28 How to Manage + Lead Successfully
March 2013 6-8
Team Leader II – Building Effective Teams 20 Confidently Manage the Performance of Your Team 21 Communication
25-26 Accounting for Non Accountants – Stage I
March 2013 13-15 18 19 20 21 22 22
Four Quadrant Leadership Event Management Professional Reception Skills Art of Minute Taking Essential Sales Skills for the Administrator Email Etiquette Effective Meeting Management
2012 Fellows Function On 21 November, sixty-five of NZIM Southern’s most distinguished members attended our annual Fellows’ Function held at The Russley Golf Club. Everyone enjoyed catching up over drinks and nibbles before formalities got underway. MC for the evening and CEO of NZIM Southern Inc, Joseph Thomas, opened proceedings by acknowledging all Southern Life Fellows, Emeritus Fellows, Fellows and Associate Fellows, noting that their continued and loyal support of NZIM Southern is valued, respected and appreciated. A number of professional qualification advancements had been made during 2012. A Fellows Certificate was presented to David Clephane, Group Company Managing Director of Glassforce Limited. Fellows then enjoyed a very interesting and entertaining presentation by Tony Sewell, CEO of Ngai Tahu Property Limited. Tony maintained a captive audience with his presentation on “working in another culture”. Equally passionate on the subjects of ‘cultural co-operation’ and ‘contracts’ Tony entertained the assembly with anecdotes of his transition to a more informed perspective on the benefits of cultural integration. He hoped that enlightened companies today actively facilitated inclusiveness and embraced the inherent opportunities to be gained from working collaboratively together. In recognition of his leadership and management of Ngai Tahu Property Limited and his contribution to the wider community, Tony was presented with an NZIM Fellowship. By the end of the evening guests had enjoyed a distinctive presentation, hospitality and fellowship as well as the opportunity to hear the CEO’s update on NZIM Southern and the progress that has been made this year. This included a brief slide presentation showcasing the current office facilities at 303 Blenheim Road and an introduction to new staff. Guests left with an open invitation to visit the office and were encouraged to take away and share a pack of brand new, locally produced, material about the various learning and development opportunities available in a “revived and re-invigorated” NZIM Southern.
NEW ZEALAND INSTITUTE OF MANAGEMENT SOUTHERN INC
www.nzimsouthern.co.nz Dunedin/Invercargill Ph: 03 218 7451 email@example.com
Guest Speaker – Tony Sewell
Chief Executive, Nga–i Tahu Property Limited, receipient of NZIM Fellowship
Tony has held the role of Chief Executive of Nga–i Tahu Property Limited since its establishment in 1994. He has led this Iwi-owned business from an asset base of $2 million, to become the South Island’s strongest property company with an asset base now in excess of $500 million.
NZIM Southern NZIM Southern Signature Series SUCCESS prosperitas
Tony has a construction and property background, with experience in Quantity Surveying, Project Management, Property Development and Investment. He is a Director on the Hurunui District Council’s Hanmer Pools & Spa Board and a Trustee of The Art and Industry Biennial Trust. Tony is also a member of the Board of the Canterbury Employers’ Chamber of Commerce, member of the Canterbury University Council, President of the Property Council New Zealand, a member of the Christchurch Catholic Cathedral Management Board and a member of the Canterbury Rowing Association 30 year planning committee.
Segment 2: 4-17 August
Advanced Management Programme Segment 1: 16-28 June
ESCO – Personal Discovery 11-18 May and 21-28 September
Excellence in Management 29 June- 6 July and 12 -19 October
Four Quadrant Leadership Stage 1: 20-22 February, 10-12 April and 10-12 September Stage 1: (with Wilf Jarvis) 12-14 June, 20-22 Nov Stage 2: (with Wilf Jarvis) 12-14 August For further information on these and any other NZIM Southern member opportunities please contact us on 03 379 2302.
NZIM CORPORATE SPONSORS David Clephane, Group Company Managing Director, Glassforce and James Jorgensen, Board member of NZIM Southern
Christchurch Unit 4, 303 Blenheim Road Christchurch PO Box 13044 Christchurch 8141 Ph: 03 379 2302 Fax: 03 357 8003 firstname.lastname@example.org
NZIM CORPORATE PARTNERS