2022 NYSID Annual Report: Unity, Purpose, Change

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NEW YORK STATE INDUSTRIES FOR THE DISABLED, INC. Est. 1975 Designated Facilitator of New York’s Preferred Source Program for Individuals with Disabilities. 2022 ANNUAL REPORT


The Preferred Source Program advanced into a new era thanks to unified advocacy by NYSID’s 2022 Legislative Champions and Governor Kathy Hochul’s leadership.

Senator John W. Mannion and Assemblymember Chris Burdick teamed up with nonprofit disability support organizations to campaign for needed program improvements to open more employment doors for people with disabilities.

The modernized Preferred Source legislation was signed into law by Governor Hochul in October 2022.

We are indebted to these lawmakers for improving work opportunities for individuals with disabilities, and grateful for their ongoing commitment to inclusive employment for all.

“As a policymaker, I’m committed to supporting New Yorkers with disabilities in finding employment that enriches their lives and the lives of others. Every New Yorker deserves the dignity of a paycheck and financial security in our communities.”

Dear Members and Supporters,

Fiscal Year 2022 stands out for making rewarding work more accessible through the Preferred Source Program.

One year ago, NYSID and the New York Alliance for Inclusion & Innovation announced the findings of an independent report on the economic and social impact of disability service providers, by the well-respected Rockefeller Institute of Government.

Our organizations understood that the report’s independent findings would help support a movement for program modernization led by our Senate and Assembly champions.

The study confirmed what those in the NYSID network experience every day: nonprofit disability service organizations offer thousands of individuals support, including work opportunities. They are major employers and generate $14.3 billion in economic output.

We delivered this message across the state at media events where individuals with disabilities emphasized the importance of employment.

We united with other disability support organizations to gain further momentum for the modernization.

The improved legislation, which streamlines contracting procedures and disability ratios to create competitive integrated employment consistent with the workshop transformation movement, is now a reality.

We believe it will positively impact the employment potential of the diverse individuals served by the Preferred Source Program.

Thank you to every contributor to this unprecedented unity, purpose and change.

“I look forward to working further with NYSID and other disability support organizations to dismantle barriers and increase employment equity for individuals with disabilities. The 2022 improvements to the Preferred Source Program were a needed step forward, and I’m honored to have played a role in the successful outcome.”

Thank you to our partners in meaningful opportunities for New Yorkers with disabilities:


Advancing employment and other opportunities for individuals with disabilities.


Senator John W. Mannion Assemblymember Chris Burdick Bottom Left: Sandy Williams, WellLife Network Bottom Right: Nick Marich, Spectrum Designs Top Right: Kathleen Falconio, Center For Disability Services


Our steadfast customers and new 2022 opportunities created more than 6,000 jobs, of which 71 percent were performed by individuals with disabilities.

We’re proud of how the workforces of our membership helped satisfy public and private sector procurement needs.

TOTAL SALES $266,376,531





Incontinence Products $2.7 million

Bathroom Tissue $1.67 million

Workboots $1.03 million

Uniform Jackets $1.03 million

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SERVICES $234,712,605 TOP 5 SERVICES CONTRACTS Janitorial 603 Data Imaging 319 Grounds/Lawn Maintenance 220 Temporary Office 61 Mail Fulfillment 44 TOP 5 PRODUCT PURCHASES
Bags $2.0 million
Andrea Johnson works as an imaging clerk at the NYS Department of Social Services through The Arc Jefferson-St. Lawrence. Her keen skills at inputting data and correcting errors make her a highly valued employee. Kirk Bonsu excels at fulfilling orders for Preferred Source customers. He feels valued and respected for his contributions to The Arc, Oneida-Lewis Chapter team’s success.


NYSID’s 2022 business performance improved the financial security of workers across the state. Individuals with disabilities earned their highest total wages from meeting customers’ needs. Competitive integrated employment continues to improve the economic and social impact of public and private sector NYSID opportunities.

NYSID also supported its membership with initiatives to increase employment and support professional development.


$75,033 in funds distributed

5 Member Agencies invested in new equipment

25+ new jobs added


$104,900 Line of Credit interest charges absorbed by NYSID

$348,900 paid in fees on $12.8 million in credit card purchases

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& INFORMATION PROGRAM (TIP) Member Agencies Participating 36 Attendees 118 Sessions Held 14 Topics Presented 11
Jobs For Individuals with Disabilities 4,644 Wages Earned
Employment Hours
Average Hourly Wage $21.64 MEMBERSHIP Member Agencies 98 Corporate Partners 40
Joe Kilgore’s job on the Liberty Arc production team allows him to be financially independent, live in his own apartment and enjoy life in the community.
$77.8 million


NYSID’s 2022 community support initiative provided financial support to non-profits that share our mission and additional organizations that enrich NYS communities.

Team NYSID volunteers put their hands to impacting food insecurity, supporting athletes with disabilities, delivering school supplies and personal hygiene goods, and much more.

staff volunteer hours served


in charitable contributions

non-profit organizations impacted

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Advancing employment and other opportunities for individuals with disabilities.
Painting exteriors at Double H Ranch Escorting athletes at Special Olympics’ Summer Games Sponsoring Arc Herkimer’s first-ever residential program prom


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Hours Jobs ALBANY Catholic Charities of the Diocese of Albany 834 1 Green Facility Solution ~Catholic Charities of the Diocese of Albany 26,760 26 Center for Disability Services 18,196 47 eBizDocs ~The Arc of Rensselaer County 15,869 28 Northeast Career Planning at Unity House 10,688 24 SecureScan, LLC. ~Northeast Career Planning 27,815 72 Rehabilitation Support Services 90,756 134 Action Window Cleaning, Inc. ~Rehabilitation Support Services 1,440 5 Image Data, Inc. ~Rehabilitation Support Services 5,022 12 Janitronics, Inc. ~Rehabilitation Support Services 46,432 69 Second Chance Opportunities, Inc. 114,165 102 Green Facility Solution ~Second Chance Opportunities, Inc. 45,762 37 SecureScan, LLC. ~Second Chance Opportunities, Inc. 554 1 Unity House of Troy, Inc. 8,583 22 Green Facility Solution ~Unity House of Troy, Inc. 36,525 26 SecureScan, LLC. ~Unity House of Troy, Inc. 35,123 55 The Altamont Program 2,197 2 ALLEGANY Arc Allegany-Steuben 1,521 3 BRONX The Osborne Association 99,206 132 BROOME Bates Troy, Inc. ~ACHIEVE 14,949 9 SOURCECORP BPS Inc. ~ACHIEVE 4,817 6 Bates Troy, Inc. ~AVRE 2,018 7 CATTARAUGUS Intandem 7,256 10 CAYUGA MOZAIC 511 5 CHAUTAUQUA The Resource Center 16,142 14 CHEMUNG Capabilities, Inc. 6,785 15 The Arc Chemung-Schuyler 2,212 14 MOZAIC 111 2 CLINTON Advocacy and Resource Center 770 10 COLUMBIA Coarc 102 5 CORTLAND JM Murray 26,895 53 Ames Linen Service 719 6 DUTCHESS The Arc Greater Hudson Valley 5,552 6 ERIE The Arc Erie County New York 46,056 61 Instream, LLC ~The Arc Erie County New York 4,889 10 People, Inc. 1,599 7 Asset Recovery Company of America ~People, Inc. 12 1 Suburban Adult Services, Inc. 27,227 33 County/NYSID Member Agency/Corporate Partner Hours Jobs ESSEX Mountain Lake Services 430 9 FRANKLIN Citizen Advocates 1,093 14 FULTON The Arc Lexington 464 9 Century Linen & Uniform, Inc. ~The Arc Lexington 880 2 GENESEE The Arc GLOW 60 3 HERKIMER Arc Herkimer 4,375 76 JEFFERSON The Arc Jefferson-St. Lawrence 9,301 24 KINGS Goodwill Industries of Greater NY/ Northern NJ, Inc. 613,694 724 Kellermeyer Bergensons Service, LLC ~Goodwill Industries of Greater NY/Northern NJ, Inc. 10,274 17 LIVINGSTON The Arc GLOW 7,328 32 MADISON The Arc of Madison Cortland 2,287 28 MONROE The Arc GLOW 51 1 Sheen and Shine, Inc. ~The Arc of Monroe 217 2 CDS Monarch 862 25 Sheen and Shine, Inc. ~CDS Monarch 10,558 13 Lifetime Assistance, Inc. 4,573 11 ALSCO ~Lifetime Assistance, Inc. 282 1 Sheen and Shine, Inc. ~Lifetime Assistance, Inc. 6,246 23 Rochester Rehabilitation Center, Inc. 28,600 43 MONTGOMERY Liberty Arc 16,639 20 NASSAU Adults and Children with Learning and Developmental Disabilities 2,133 12 AHRC Nassau 5,668 7 LandTek Group, Inc. ~AHRC Nassau 2,559 5 The Corporate Source, Inc. 125,433 97 Kellermeyer Bergensons Service, LLC ~The Corporate Source, Inc. 22,620 19 Seery Systems Group ~Abilities, Inc. 29,301 26 Spectrum Designs Foundation 3,437 52 A-1 Professional Cleaning & Maintenance ~The Rehabilitation Institute 222 3 Alternative Earthcare Tree & Lawn Systems, Inc. ~The Rehabilitation Institute 1,065 1 Imaging and Microfilm Access ~The Rehabilitation Institute 6,410 15 Innovative Facility Services, LLC ~ The Rehabilitation Institute 25,614 25
NEW YORK AHRC New York City 509,622 510 American Security Shredding Corporation ~AHRC New York City 1,588 5 Redishred Acquisition, Inc. ~AHRC New York City 1,152 2 Fedcap Rehabilitation Services 219,617 156 Caso, Inc. ~Fedcap Rehabilitation Services 12,664 15 Kellermeyer Bergensons Service, LLC ~Fedcap Rehabilitation Services 1,961 6 Wildcat Service Corporation, an affiliate of Fedcap Rehabilitation Services 330,856 224 Lifespire, Inc. 5,169 9 ONEIDA The Arc, Oneida-Lewis Chapter 782 16 Human Technologies 126,784 142 ONONDAGA MOZAIC 394 3 Arc of Onondaga 22,351 21 Image Integrator LLC ~Arc of Onondaga 5,378 9 Immediate Mailing Services, Inc. ~Arc of Onondaga 32 1 Katapult Solutions, LLC ~Arc of Onondaga 204 3 Kellermeyer Bergensons Service, LLC ~Arc of Onondaga 2,504 7 Continuum Professional Service, Inc. ~Liberty Resources, Inc. 4,213 2 Image Integrator LLC ~Community Options New York, Inc. 457 3 Kellermeyer Bergensons Service, LLC ~Helio Health 18,787 20 Northcoast Window Cleaning, LLC ~Community Options New York, Inc. 27 2 ONTARIO Arc Ontario 4,202 31 MOZAIC 805 4 ORANGE Access: Supports for Living Inc. 108,505 101 Kellermeyer Bergensons Service, LLC ~Access: Supports for Living Inc. 20,574 32 The Arc Greater Hudson Valley 72 10 OSWEGO Arc of Oswego County 844 3 OTSEGO The Arc Otsego 7,770 33 QUEENS WellLife Network 29,790 34 Kellermeyer Bergensons Service, LLC ~WellLife Network 10,987 40 RENSSELAER The Arc of Rensselaer County 2,983 6 ROCKLAND Jawonio 112,876 118 LCS Companies of New York, Inc. ~Jawonio 2,513 5 Venture Together 111 5 County/NYSID Member Agency/Corporate Partner Hours Jobs ST. LAWRENCE The Arc Jefferson-St. Lawrence 2,513 7 SARATOGA Plaza Linens ~Rehabilitation Support Services 730 1 SCHENECTADY Autism Society of the Greater Capital Region 180 1 Schenectady Arc 362 3 SCHOHARIE The Arc Lexington 183 4 SENECA MOZAIC 4,114 19 STEUBEN Arc Allegany-Steuben 2,248 26 SUFFOLK Kellermeyer Bergensons LLC ~The Rehabilitation Institute 188,589 369 Alternative Earthcare Tree & Lawn Systems, Inc. ~The Rehabilitation Institute 3 1 Mayco Building Services, Inc. ~The Rehabilitation Institute 3,860 16 Carlstrom & Ritter, Inc. ~Concern for Independent Living 18,000 15 Maryhaven Center of Hope 5,979 47 SULLIVAN The Arc Greater Hudson Valley 2,047 10 TOMPKINS MOZAIC 125 2 ULSTER Gateway Hudson Valley 5,069 11 WARREN Community, Work, and Independence, Inc. 4,483 10 Warren, Washington & Albany Counties Arc 58,911 56 WAYNE The Arc Wayne 16,774 15 MOZAIC 57 1 WESTCHESTER The Arc Westchester 578 1 Digiscribe International LLC ~The Arc Westchester 981 6 Kellermeyer Bergensons LLC ~AHRC New York City 16,923 18 Digiscribe International LLC ~Ability Beyond 8,238 11 WYOMING The Arc GLOW 584 1 YATES MOZAIC 429 4 GRAND TOTAL 3,607,280 4,644
County/NYSID Member
County/NYSID Member Agency/Corporate Partner Hours Jobs
Woman-owned business Minority-owned business Veteran-owned business ~ in partnership with The 2022 Member Agency Employment Report is based on Quarterly Employment Report data as supplied by NYSID Member Agencies and Corporate Partners for the period of July 1, 2021 to June 30, 2022.


To some individuals, becoming employed on a NYSID contract is the first chance to earn a paycheck. To others, improved skills and self-confidence over the years lead to advancement and more independence.

NYSID recognizes these work and personal achievements through the annual Joslin Awards Program.

The impact of the 19th annual award year was celebrated at NYSID’s Annual Meeting on October 19, 2022, where two nominees were selected to receive the William B. Joslin Outstanding Performer Award.


is a full-time custodian at the NYS Department of Homeland Security building through Warren, Washington & Albany Counties ARC.

Once struggling to find her place in the work world, Nicole has emerged from the shadows of anxiety, learning disabilities and bullying to maintain full-time employment, own her own car and find her voice through newfound confidence.

Gary LaPorte

holds two jobs at Arc Herkimer’s Herkimer Industries site, overcoming years of underemployment due to lack of confidence, experience and skills.

Through rewarding employment, he has emerged as an independent man who is proud of his work reputation and financial contributions to his household.

Thank you to our Member Agencies and Corporate Partners who participated in the 2022 Joslin Awards Program.

nominees in 2022 awarded individuals recognized over 19 years

Congratulations to all the deserving nominees for their achievements:

Michael Bartholomew – JM Murray

Demetri Boler – Gateway Hudson Valley

Kirk Bonsu – The Arc, Oneida-Lewis Chapter

Markeith Brown – Jawonio

Kathy Brunn – Imaging & Microfilm Access

George Burnett – The Arc Allegany-Steuben

Willie Carter – Image Integrator, LLC

Abby Conklin – The Corporate Source

Phillip Dashnau – The Arc of Madison Cortland

Nicole Dorr – Warren, Washington & Albany Counties ARC

Keniel Evangelista – CASO Document Management

Kathleen Falconio – Center for Disability Services

Collin Figura – ACHIEVE

Judith Frazier – Catholic Charities of the Diocese of Albany

Gabriel Galvez – Fedcap Rehabilitation Services

John Guardiola – Northeast Career Planning at Unity House

Skylar Howard – MOZAIC

Christina Jarczewski – People Inc.

Andrea Johnson – The Arc Jefferson-St. Lawrence

Victor Karas – The Resource Center

Mary Kenyon – The Arc Wayne

Joe Kilgore – Liberty Arc

Jack Kupcyzk – The Arc Erie County New York

Gary LaPorte – Arc Herkimer

Ashley Lawyer – Image Data, Inc.

William Linna – Maryhaven Center of Hope

Ja’net Lorick – Access: Supports for Living

Abi Magar – Arc of Onondaga

Shalom Magidson – eBizDocs

Nick Marich – Spectrum Designs

Frank Mateunas – Arc Otsego

Derrick McGuinness – The Arc Lexington

Justin Moore – Second Chance Opportunities

Jose Nieves – AHRC New York City

Shareem Nunn – SecureScan

Vladimir Pierre – Venture Together

Roger Quick – The Arc of Chemung-Schuyler

Elizabeth Rosado – Green Facility Solution

Michael Rudgers – Arc GLOW

Heather Svoboda – Lifetime Assistance

Edward Terry – CDS Monarch

Bryan Thomas – AHRC Nassau

Richard Vassar – Mountain Lake Services

Sandy Williams – WellLife Network

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Dorr See the 2022 Joslin Award videos at www.youtube.com/nysidcreatesjobs.
“Never give up, because there is so much more to you than you know.”
“You want your bosses to be satisfied with your work and know they can count on you.”



NYSID’s Member Agency of the Year is selected for its dedication to job creation for individuals with disabilities. This award also reflects going above and beyond for customers when the unexpected arises.

Arc of Onondaga facilitates a robust custodial business that allows each individual to realize their fullest potential for independence. Whether it be a team opportunity or the sole responsibility for maintaining a customer site, Onondaga’s Monarch Enclaves cleaners get the job done. Their careful attention to detail during the COVID-19 pandemic is especially noteworthy.

In 2022, Arc of Onondaga provided NYSID jobs to 41 individuals who earned a collective $420,000 in competitive integrated wages.


NYSID’s Corporate Partners are private sector businesses approved by the NYS Education Department. These businesses commit to employing individuals with disabilities while servicing NYSID contracts.

The 2022 Corporate Partner of the Year is a Service-Disabled Veteran-Owned business which has provided expert custodial services in the Rochester area for 40 years. At Sheen & Shine, an individual with a disability is an equal member of the team, making a living wage and giving back to their community. Sheen & Shine partnered with three NYSID Member Agencies in 2022, which provided 38 individuals with jobs and competitive integrated wages of $257,000.


Akeem represents the diverse opportunities provided through Monarch Enclaves, joining the program after high school. He mastered cleaning skills over time, and progressed to maintaining his own sites. Four years later, Akeem’s incredible work ethic and positive attitude allow him to be placed at multiple customer locations, where the staff describe him as professional, trustworthy and efficient. With newfound confidence, he is studying for a driver’s license to advance his independence in the community.


Roger exemplifies Sheen & Shine’s commitment to including individuals with disabilities on its team. He works at a mental health facility where he takes pride in ensuring a safe, clean environment for clients. Roger is adept at finding ways to work around his vision disability to achieve maximum results. He exemplifies the dedicated work ethic of individuals with disabilities as he “shines” at every task.

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See the 2022 Member
at www.youtube.com/nysidcreatesjobs
“My job has helped me grow more proud of myself. Hard work pays off.”
“My disability never stops me from being the person I am.”


NYSID CHAMPION Special Olympics New York

NYSID Champions advocate for individuals with disabilities to live their most inclusive lives. They are private sector businesses and non-profit organizations which embrace corporate social responsibility through procurement.

There’s no better example of this impact than Special Olympics New York (SONY), through which 31,000 individuals with disabilities from across the state are team players.

SONY furthers a commitment to corporate social responsibility by purchasing NYSID branded products to outfit teams and event staff. This benefits workers at NYSID Member Agencies and Corporate Partners, many of whom participate in local SONY chapters. NYSID employees are frequent volunteers at SONY events, from statewide and local competitions to the annual Law Enforcement Torch Run, another example of synergy between organizations.


The NYS Department of Motor Vehicles (DMV) directly contributes to employment and independence for New Yorkers with disabilities at 11 different NYSID Member Agencies. The custodians have provided clean and safe workspaces at 29 DMV sites for nearly 20 years.

These workforces were put to the test at the outset of the pandemic when DMV needed in-depth sanitizing services to keep its staff safe and then reopen to the public. At a time when those with disabilities experienced even higher unemployment from the pandemic and other trends, these individuals continued working and contributing to their communities.

This loyal customer reports that the custodians are invested in performing their jobs to DMV’s standards, as well as helping incoming clients. Its trust in the Preferred Source Program ensures competitive integrated employment for hundreds of workers annually.

Department of Motor Vehicles

“Special Olympics New York and NYSID are huge fans of each other. We work with the same population to foster full community inclusion, from employment to athletics. There are so many opportunities ahead for us, and I can’t wait to see what happens next.”


NYC Department Transportation

The NYC Department of Transportation (DOT) keeps its two iconic Ferry terminals clean and safe for commuters and tourists using custodians from AHRC New York City’s Hudson River Services division.

Ferry Division

The DOT is a 24/7 operation all year long. The dedicated AHRC work team has supported the Ferry division in all kinds of weather and emergencies, including Superstorm Sandy, the COVID-19 pandemic and blizzard conditions.

More than 15 new competitive integrated jobs were added to the current custodial team in 2022. “You can’t ask for better employees,” said Ferry operations management.

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~Stacey Hengsterman, President & CEO
Stacey Hengsterman, President & CEO Mark J.F. Schroeder, Commissioner Abby Conklin works on Preferred Source contracts through The Corporate Source, including a NYS Department of Motor Vehicles location in Suffolk County. Abby contributes daily to her employer’s custodial reputation for great service and to the scores of people who visit the DMV. George Bonet is one of 40 AHRC New York City custodians who help keep the DOT Ferry terminals clean and safe for commuters and tourists in all kinds of weather.




Stanfort J. Perry, Chair • AHRC Nassau

Patrick Bardsley, Vice Chair • Spectrum Designs

Douglas DiGesare, Secretary • Arc Erie County NY

G. Allen Connely, Treasurer • MOZAIC

Kevin Crosley, Past Chair • Arc Herkimer

Maureen E. O’Brien • NYSID President & CEO


David Calhoun • Arc Wayne

Rhonda Frederick • People, Inc.

Timothy Giarrusso • Human Technologies

Michael Miller • Golub Corporation

Gregory Sorrentino • Center for Disability Services

Steve Towler • AHRC New York City

Stephanie Turco • Gateway Hudson Valley

Randi Rios-Castro • Jawonio

Shaloni Winston • Arc Lexington

Paul Zuber • Business Council of New York State


Maureen E. O’Brien

President & Chief Executive Officer

Eileen J. McCarthy

Chief of Staff/General Counsel

David Aziz Chief Financial Officer

Sarah DeVoe Vice President, Compliance

Meredith Hartman Vice President, Contract Administration

Joseph Messina Vice President, Sales

Tim Mott Vice President, Business Operations

Statement of Financial Position (as of September 30, 2022) ASSETS Cash and Cash Equivalents $ 461,835 Investments 10,515,988 Accounts Receivable, Net 75,298,238 Inventory 2,292,511 Prepaid Expenses and Other Assets 254,621 Property and Equipment, Net 1,773,034 TOTAL ASSETS $ 90,596,227 LIABILITIES AND NET ASSETS LIABILITIES Accounts Payable $ 52,441,838 Book Overdraft 2,870,075 Accrued Expenses 2,256,544 Line of Credit 6,336,848 TOTAL LIABILITIES 63,905,305 NET ASSETS, without Donor Restrictions 26,690,922 TOTAL LIABILITIES AND NET ASSETS $ 90,596,227 Gross Sales $ 266,376,531 Total Revenues $ 9,480,830 Total Expenses 8,790,725 Operating Income 690,105 Other Income (expense) (2,201,725) Decrease in Net Assets (1,511,620) Net Assets, beginning of year 28,202,542 Net Assets, end of year $ 26,690,922
Christine Jarczewski has found employment and personal success through the janitorial program at People, Inc. She uses her earnings to live independently and take classes in elder care skills.
NYSID, Purchasing That Powers Employment NYSIDSpeaks NYSID Creates Jobs NYSID nysid_powering_employment 11 Columbia Circle Drive West • Albany, NY 12203 800-221-5994 | www.nysid.org
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