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Project Development and Delivery Manager Tourism Director or Head of Team Pay band B Lower, Role Profile No. 4 (P&D Job Family)

JOB PURPOSE To undertake development and delivery of a portfolio of Agency Investment projects in line with the Investment Frameworks for the 2007-13 ERDF Operational Programme. ORGANISATION CHART . Director Of Tourism (James Berresford)

PA to Director of Tourism (Ann Clare)

Head of Visitor Economy (Jane Randall)

Tourism Assistant (Vacancy)

Tourism Business Development Manager (Douglas Gyte)

Tourism ICT Manager (Brian Povey)

Tourism Partnership Manager (Katherine O’Connor)

Tourism Research Manager (Lesley King)

Head of Tourism Strategy (Phil Reddy)

Project Development & Delivery Manager (ERDF)

Tourism Programmes Manager (Lindsay Fazackerley)

Tourism Projects Manager (Jane Flanagan)

Tourism Project Monitoring Officer (Vacancy)


The New ERDF Programme 2007-13 has £500 mill allocated The Programme’s Activity Areas have an ERDF allocation of between £13.6 mill and £47.8 mill and the post holder will be assigned to an Agency &S team and be responsible for one principal Activity Area but also provide support on other Activity Areas where appropriate Manage a Portfolio of up to 10 projects p.a. of significant complexity up to £10 mill per project


Develop and deliver a portfolio of Agency funded projects of varying value and size but of significant complexity to support the delivery of the Tourism Strategy, in particular projects eligible for ERDF funding. Take an outline idea (from Team Leader, partner, policy document) and personally develop into costed options and optimum delivery models ensuring relevant internal and external expertise is proactively obtained and evaluated. Present clear evidence based recommendations

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Develop projects through pre-concept to appraisal and contract stages ensuring compliance with Agency and ERDF procedures, aligned to ERDF Investment Frameworks and the Regional Economic Strategy (RES). Ensure projects are developed to ensure successful appraisal and secure Agency and ERDF investment decisions, seeking input from and making responses to project appraisers as appropriate. Contract Manage projects to a successful conclusion in terms of spend, outputs and timescales Proactively manage relationships with internal colleagues, especially the Agency’s ERDF central team to ensure the project’s maximum potential is achieved, to deadlines. Develop innovative approaches to project development and delivery solutions to maximise fit to Northwest ERDF Programme objectives. Work with cross cutting themes (CCT, sustainable development, equality and diversity) to ensure CCT values, evaluation measures and maximum impacts are built into the projects developed. Ensure European Programme regulations, requirements, Service Level Agreements and reporting timescales are met, supporting the matrix reporting relationship to the European Programme Team. Managing project MI, establishing and monitoring evaluation criteria and the successful development of projects.


Manage a portfolio of projects with the flexibility to balance medium term plans alongside short term turn-arounds and deadlines Plan and prioritise time allocated to each project according to their scale and complexity Demonstrate strong prioritisation skills of projects against ERDF Investment Frameworks, Operational Programme objectives and their relevant policies Plan, identify and proactively secure internal and external sources of expertise to support project development


Develop and implement projects often without recourse to management but in line with Investment Frameworks and other relevant policies. Use judgement when complex or controversial decisions need to be escalated Make clear evidence based recommendations on each project’s fit with Investment Frameworks and its ability to deliver spend and outputs in line with profile Provide clear recommendations to E&S Policy leads and ERDF Central Team on specific projects


Ability to think innovatively and logically to take an outline idea and develop and test alternatives to reach an optimum solution Develop strong external relationships with a wide range of stakeholders and be able to influence based upon expert knowledge of relevant policies and project objectives Develop positive but challenging and negotiating relationships with project applicants Develop effective internal relationships in particular with E&S Policy leads and the ERDF Central Team


Degree plus significant demonstrable experience of effective project development and contract management in a sustainable economic development or business support context. Specialist knowledge of policy and experience of developing successful projects in tourism, regeneration, business support & development or marketing. Understanding of project development principles; project appraisals, delivery, contracting models and state aid issues Ability to manage a portfolio of projects against competing priorities and tight deadlines Proven experience of successfully managing complex relationships in public and private sectors Ability to provide innovative, value for money and risk mitigated solutions to complex projects Ability to negotiate the Agency’s position on each project and protect the Agency’s position, align projects to investment frameworks and RES Excellent verbal and written communication skills Strong team player and ability to lead or operate within multi-disciplinary ‘matrix’ team Experience of securing public sector funding for major projects, in particular ERDF for both revenue (i.e. non-spatial) and capital projects is desirable Knowledge of work of NWDA or similar organisation is desirable.

SPECIAL FEATURES Ability to manage a programme portfolio and develop and deliver a wide range of individual projects which exploit their synergies with other projects which collectively contribute to the overall delivery of the Action Areas spend and outputs WHERE DOES THIS ROLE NEED TO BE BASED Renaissance House, Warrington COMPETENCY PROFILE Building and Managing Relations B Actively develops relationships o Opens discussions with others about the quality of working relationships in addition to task focus o Has a strong, purposeful wide network of contacts o Takes steps to manage how others view them o Makes time to meet people and develop mutual understanding o Takes part in professional association or other similar social and networking events Developing Others C Acts as a performance coach o Holds regular structured meetings with staff regarding their development o Enables the identification of clear performance improvement goals o Provide development challenges with associated opportunities to discus and review learning’s o Discus underlying feelings and motives as well as task completion o Sensitive to the different perceptions and feelings of individual staff regarding challenges

Effective Influencing B Develops and implements influencing approaches o Adapts the content, style and tone of communications to the needs of the audience; varies the language and business terms with different customers. o Uses a combination of logical argument, personal conviction and passion to create a winning case. o Uses understanding of the organisation (culture, structure) to tailor the approach. o Involves others in decisions in order to gain support. Leadership B Promotes team effectiveness o Encourages all group members to participate fully to build team effectiveness. o Integrates the skills and abilities of the team to create a successful unit. o Actively takes steps to build the team in order to promote group morale Represents interests of their team/function within NWDA. o Takes responsibility for performance and general feedback about the team.

Striving for Success C Sets and achieves targets o Regularly exceeds targets/expectations. o Sets high standards for self and/or others. o Has a drive to create and deliver own standards of excellence. o Makes changes in methods of work to improve business results. Thinking and Acting Ahead B Looks ahead o Anticipates obstacles not obvious to others and thinks ahead; takes action to avoid a crisis. o Thinks ahead to identify opportunities to achieve better outcomes. o Put things in place now to avoid difficulties later. o Prepares for all eventualities; draws up contingency plans. o Predict the futures by reviewing past situations. SELECTION AND ASSESSMENT Minimum process: Panel Interview R Competency Assessment R


Additional relevant process: Presentation 0 Written report 0 Group discussion R In-tray exercise 0