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A Message from the President

May Drive-In Conference Information

Annual Business Meeting Agenda & Highlights

Top Tweets from the Anchorage Conference


Board of Directors President Craig Whitton

Product & Services Coordinator Joe McQuillin

Residence Area Coordinator University of Alberta president@nwacuho.org

Assistant Director, Operations Oregon State University psco@nwacuho.org

President-Elect Brian Kerrick Facilities Specialist for Custodial Operations University of Washington pres-elect@nwacuho.org

Alaska-Yukon Representative Ryan-Jasen Henne Director of Residence Life University of Alaska Anchorage alaska@nwacuho.org

Past-President Kathryn Magura Assistant Director, Operations Oregon State University past-pres@nwacuho.org

Alberta Representative Bob Lambert Residence Life Coordinator Mount Royal University alberta@nwacuho.org

Treasurer Aimee Scrivens

British Columbia Representative Emily Gadzala

Operations Manager Oregon State University treasurer@nwacuho.org

Residence Life Coordinator University of Northern British Columbia britishcolumbia@nwacuho.org

Communications Director Kate Gannon-Cullinan Assistant Director, Residence Life Washington State University communications@nwacuho.org

Oregon Representative Paul Wheeler Assistant Director of Housing and Residence Life Central Oregon Community College oregon@nwacuho.org

Technology Director Laura Lambeth Service Center Operations Coordinator Oregon State University web@nwacuho.org

Washington Representative Janie Sacco II Residence Director Saint Martin’s University washington@nwacuho.org

PHOTO COURTESY OF JARED PAYTON

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INSIDE THIS ISSUE... On the Cover: the view from Anchorage & the Captain Cook Hotel Board of Directors

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A Message from the President

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What’s Next for NWACUHO

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Ensuring Future Progress

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Top Tweets from Anchorage

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Board of Director Reports

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Spokane 2017 Preview

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Highlights from the 2016 Annual Business Meeting

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Meet your 2016-2017 Board of Directors

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Revisiting Anchorage…

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And the Award Goes To…

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Editorial and Submission Policies Deadlines for publications are based on distribution needs, and therefore it is important that members honor the established deadlines. Material not received on time, or not used due to space limitations will be considered for use in the next issue. Because soundings is the official publication of an educational association and reflects the professional standards of its members, necessary revisions will be made to ensure publication quality. Soundings also reserves the right to edit submissions for space requirements. Authors bear full responsibility for references, quotations, and data accuracy of publication submissions. Authors also hold NWACUHO harmless from any liability resulting from publications of articles submitted for printing. Advertisements in the Soundings should not be considered an endorsement. For information on exhibitor advertising, please contact: Joe McQuillin, Product & Services Coordinator at psco@nwacuho.org Please send all submissions and announcements to Kate Gannon, Communications Director at communications@nwacuho.org

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Hello NWACUHO! My name is Craig Whitton and I have the honour of serving as President of the Association for the next year! After a fantastic conference in Anchorage, NWACUHO has a big year ahead. To those who were lucky enough to join us in Alaska, you already have some idea of what is on deck for the next, as of writing, 355 days. That’s not a lot of time, but I plan to dedicate all of it towards securing the future of the association and our service to our members. First, the Board will be taking a look at our funding models to see if there are other options. We are financially very healthy in terms of money in the bank, but we have a duty to ensure that our Association is set up for another 54 years and beyond. Right now, our operations are funded by our conference, and the conference is made possible by the contributions of our Corporate Members and Exhibitors. And while we’ve had some fantastic support from our corporate members over the years, we’ve also seen a lot of turn over in that program – corporate partners becoming members one year, but not the next; or exhibitors only attending certain conferences. That is obviously their choice and we are grateful for any involvement they wish to have, but that turnover says to me we enhance the value of this program to our members – both corporate and institutional. In addition, that volatility in that membership sector means there’s value in taking a look at our fiscal structure to make sure we really do have the best system in place or to see if there are other options that would better serve the Association. Second, the Association greatly values the contributions of our member institutions who have a staff member on the Board of Directors. It’s a significant investment in terms of time and money, and our Association couldn’t run without it. The general wisdom is that it takes a year to learn a job. But when some of our terms are only 2 years long, spending half of that time just learning is a bit too long. To that end, I’m proud to announce that NWACUHO will be moving to a blended learning model for Board Training. This means the Executive Board will be up to speed in their positions far faster, and our member institutions will see more immediate value from their investment in our region as the skills of the staff who hold board positions will increase much more quickly. And third, when I ran for President-Elect last year, I did so under the promise of looking at ways our association can better take care of our members. We have tough jobs, and our wellness is so often sacrificed – usually by our own choice – in order to have the privilege of serving our students. I believe our association has a role in lending a helping hand in that personal wellness struggle, and it’s something we’ll be working on over the next 12 months. 4

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I’m also really pleased to be able to support our Past President, Kathryn Magura, in some incredibly important work. Kathryn will be working on a Grievance Policy for NWACUHO. Our membership deserves guidelines on what to do when things go wrong. To our knowledge we are the first regional association to be pursuing this, and Kathryn’s work will be leading the way for our peers and colleagues in other regions to follow. Check out Kathryn’s letter for more information. Of course, that’s not all – we’ve got a new Master Plan to look into, and our annual conference to plan. 2017 will be held in Spokane, Washington, and we’re hoping to set some records for the biggest and best NWACUHO yet! It’ll be a busy year, but great things are in store for our Association in the year ahead! I’m looking forward to the next 355 days, and my goal is to make every one of them count. Thank you for your trust and support and let’s have a great year! Kind Regards, Craig Whitton, President president@nwacuho.org

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What’s Next for NWACUHO I am honored and excited to be writing to you as the NWACUHO President-Elect. It’s hard to believe my three year term as the Technology Director for the Board of Directors has already come to a close, and I have no doubt that the next three years will fly by in the same manner; so I’m ready to make the most of it. Since attending my first NWACUHO conference in 2012, I have been embraced by this wonderful housing community of professionals who share a commitment for the on-campus housing experience and the students it serves. NWACUHO continues to play such an important role in my professional development and I’d encourage all of you to become more involved with the organization this year. Whether that means volunteering at the conference, submitting a presentation proposal, joining a committee or even running for the Board, put yourself out there a little further this year. I can assure you that NWACUHO will be a memorable part of your career and introduce you to some of the best people in our field. I still remember how at-home I felt as soon as I arrived at my first NWACUHO Annual Conference. Here, I met other new professionals who had experienced the same fears, overcome the same challenges and had celebrated some of the same successes over their first year in the profession. I was also welcomed and greeted by professionals and members of the Board who had been involved in the region for decades. I was so impressed that this tightknit community of folks who would otherwise be strangers had become such a large family. I was amazed that not only did someone from Mount Royal University know someone from Oregon State University, but that they had shared dozens of common experiences over years of collaboration with NWACUHO. I was ultimately impressed that someone I knew and had worked with as an undergraduate was presented with the Excellence in Service award at the closing banquet that year: I remembered thinking how incredible it was that I could have attested to that person’s excellence having only been in the profession for four months and how that spoke to the community that this housing association really was! As we look ahead, I look forward to facilitating the upcoming Request for Proposal process for our 2018 Annual Conference site in British Columbia! One of the subtle commitments NWACUHO makes to its membership is an Annual Conference Rotation that properly visits all members of the region. Whether we saw you in Anchorage last month, or we will see you in Spokane next February, and/or in British Columbia in 2018, you are a part of this community and we’re grateful for your contributions. This year, I’m challenging you to increase your involvement with NWACUHO. Push the boundaries of your comfort, and take that next step forward in your personal journey – whatever that means to you! I look forward to working together. Gratefully, Brian Kerrick, President-Elect pres-elect@nwacuho.org 7

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Hello NWACUHO! As I write this, I am still reflecting on the amazing year I had as President of this great region, which capped off with a successful conference in Anchorage, Alaska last month. Some of my personal highlights from the conference in Anchorage includes:   

A successful pre-conference workshop with Dr. Ed Cabellon Exceeding our attendee goal by 30 people Strong interaction with and engagement from our exhibitors

Ensuring future progress

The conference would not have been the success it was without the help of our local arrangements team from the University of Alaska, Anchorage and Kenai Peninsula College. Thank you to everyone who helped put together the 2016 conference. The feedback I continue to receive from attendees is exceedingly positive, and it could not have been done without the hard work of this diligent team of professionals. The growth I experienced both personally and professionally while leading this organization over the last year are immeasurable. We have strengthened our relationship with other regions as well as ACUHO-I, and continue to be renowned as a region with world-class professionals who are committed to serving the needs of residential students. I am proud to continue to call NWACUHO my professional home. Now that I am entering my final year as part of the Presidential leadership of this region, I look forward to taking steps to ensure this region is in a better state (financially and otherwise) than when I joined this leadership team. How can we improve the region? For starters, I look forward to working with members from around our region to develop a grievance reporting process. How can our members report when something has gone wrong? How can we continue to care for each other and our membership by providing a way to safely report a concern? We are professionals of the utmost integrity, but there are times when good people make mistakes. We need to own these mistakes and care for those who we have wronged. Also, as we approach the completion of the first iteration of our Master Plan, I look forward to working with esteemed colleagues from the region to develop the next version of our Master Plan. What should we accomplish over the next five years within our region? How can we continue to be leaders amongst housing professionals through innovative ideas and collaboration? The possibilities are endless, and I am excited to lead the group of professionals who will tackle these questions and present back to the membership at our annual conference in Spokane next year. Part of the role of the Past President is being a sage of sorts to the President and President Elect. I am humbled by the opportunity to provide insights from my experience to Craig and Brian as they continue to lead this organization. I look forward to the next year, and creating a legacy of kindness, respect, and care for the members of our region. Kathryn Magura, Past-President past-pres@nwacuho.org

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Professional Development Opportunity! Do you have a great idea for a Drive-In Conference? Any member of NWACUHO is welcomed to submit ideas to the Board of Directors and receive minimal funding from the Association. To submit a request for a Drive-In Conference, simply visit our website here for more information. You may also request funding from NWACUHO for the following initiatives: 

Educational Program Support

Drive In Conferences

Travel Scholarships

Regional Outreach

Organizational Partnerships

If you have a great idea, but need some hosting space, connect with your State/Provincial Rep to see what partnerships can be made to make your idea turn to action!

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$4,807 The total amount donated by our amazing region to the ACUHO-I Foundation at our annual conference in February! These donations were raised via raffle tickets, silent auction items, and matching donations from our membership. To learn more about the Foundation check here: http://www.acuho-i.org/foundation Thanks for investing in your profession!

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ACE 2016: Seattle Bound

The ACUHO-I Local Arrangements Committee is looking for volunteers to support the 2016 Annual Conference & Exposition in Seattle this July 9-12! Opportunities range from working at the registration table to supporting the offsite events such as the Fun Run, Rock and Roll! Please sign up for a slot at http:// www.volunteerspot.com/login/ entry/68729803807

PHOTO COURTESY OF GOOGLE

...Stay tuned for more information about the NWACUHO Reception during the ACUHO-I Annual Conference‌

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PACURH Report Mason Margotta, Director 

2015 PACURH Conference was hosted at Washington State University 2016 No Frills Business Conference will be hosted at CSUMonterey Bay Voting on 2016 PACURH host and 2017 No Frills host schools Establishing more short-term taskforces instead of yearround Becoming more financially stable through revenue diversification Increasing alumni outreach – reach out to our Advisor, Russell Jones Reorganized our Regional Board of Directors to include some other task-oriented positions

Please contact pa_director@nacurh.org if you have any questions about PACURH

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Top Tweets fr

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rom Anchorage

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Board of Directors Reports (October 2015 - February 2016)

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Board of Directors Reports (October 2015 - February 2016)

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Board of Directors Reports (October 2015 - February 2016)

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Board of Directors Reports (October 2015 - February 2016)

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Board of Directors Reports (October 2015 - February 2016)

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Board of Directors Reports (October 2015 - February 2016)

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Board of Directors Reports (October 2015 - February 2016)

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Board of Directors Reports (October 2015 - February 2016)

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Board of Directors Reports (October 2015 - February 2016)

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Check out pages 34-39 for a picture perfect memory of the 2016 Annual NWACUHO Conference

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See pages 32-33 to meet your newly elected Board of Directors for 2016-2017!

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1. Great socials planned 2. Lots of family opportunities planned as well 3. Be a part of history by attending the largest NWACUHO ever! 4. The hotel is delightful 5. There is tons of stuff within walking/rolling distance to do 30

1. A garbage eating goat: It was designed by Sister Paula Turnbull, a Catholic nun, for Expo ’74 as a recycling/environmental statement. 2. Sky Ride: Ride a Gondola over the Spokane River to see the second longest urban falls in the US 3. 1901 Looff Carrousel: Built in 1909 and is on the National Register of Historic Places. Hand carved! 4. Award-Winning Food 5. Ale Trail: The inland northwest is home to over 40 breweries.


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Thanks to an amazing turn out in Anchorage for the conference, we were able to reduce the amount of funding pulled from our reserves by $10,000 An advisory vote passed to allow the Board of Directors to further research the transition of our fiscal year to August-August, instead of its current June - June. This is mainly due to the falling of the ACUHO-I Annual Conference, which impact our NWACUHO budget (e.g. Parthenon Award support, hosted social at ACE, other funding towards the Foundation) NWACUHO has increased their line item for NHTI scholarship support to $2,000 in order to accommodate for the expanded 2-location change The NWACUHO 2017 Operating Budget has been approved We had to fill 7 total positions on the Board of Directors this year, and had contested candidates for every position, with 1 position (British Columbia Rep) running from the floor at the Business Meeting the soundings

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The number of schools with voting rights who took part in the Poll Everywhere voting during the Annual Business Meeting


Hey folks! I have really enjoyed the first year of my position and helping to establish what this new role can do for the membership and association. This next year, I am looking forward to increasing our communication with members through more blog posts, tri-year newsletters, and making our branding more consistent to showcase our professional work. I hope to see more people submitting blog posts too! Remember that each of you has valuable experiences to share. Thanks for a great year!

Where I work: Oregon State University What I do: I’m an Assistant Director for Operations, which means I’m in charge of our housing assignments and room management system. Things I do for fun: I enjoy running and exercise, and am a pop culture aficionado. If you attended our conference in Anchorage, you also know that I’m a big fan of karaoke as well.

Kathryn Magura Past-President @kmagura

I recently joined the Housing & Food Services team at the University of Washington in Seattle after four years at the UW Bothell campus. In my new role as the Facilities Specialist for Custodial Operations, I oversee custodial operations for 7700 beds and supervise some incredible staff members who help keep our facilities in great condition throughout the year. Having been a part of this program as an RA and food service worker during my undergraduate studies, I’m grateful to have “come home” and rejoin this wonderful team.

Brian kerrick President-elect @briankerrick

Kate Gannon-cullinan Communications director @gannonkate

Paul wheeler Oregon rep @nwacuho

My name is Craig Whitton and I work at the University of Alberta in Edmonton, Canada. I love camping and exploring the world with my loving wife Teryn and our faithful dogs Beacon and Addi. I'm proud to call the Northwest Region home and even more proud to be able to serve you as President!

Craig whitton President @craigwhitton

Bob lambert Alberta rep @boblambert90

Hello Oregon! It was great to see many of you in Anchorage this past month. I am looking forward to representing Oregon again in the upcoming year. I hope to reach out to, and hopefully visit, all member institutions throughout this year and get a better idea of how NWACUHO can better help you with what you do. I want to explore some opportunities for a drive-in conference in the state and would love your input on ideas. I also hope to recruit more Oregon institutions to NWACUHO this year as the next regional conference is relatively close to home. In the meantime, let me know if you have any thoughts or questions. Have a great spring!!

Hi everyone! Hope you're all settled back in at your respective institutions after a wonderful NWACUHO Conference in Anchorage! After an amazing first year on the Board of Directors, I am very excited to serve as your Alberta Representative again for 2016/2017. This year I was able to collaborate with our Keynote Speaker, Ed Cabellon and President Kathryn Magura to provide a very successful Pre-conference. Looking forward, I hope to use your feedback to create a similar opportunity in Spokane. I hope you all have a wonderful end to your semester and please let me know if there is anything I can do to help the Association serve you better!

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Hi NWACUHO! I am just thrilled to join the NWACUHO board and serve as Treasurer! I work at Oregon State University as an Operations Manager and I look forward to bringing my different experiences to this role. I love event planning and traveling, so with some coffee I’ll be all set to take on the budget and connect with our members. I am excited to see you all in Spokane, and remember, the higher the attendance the better our budget looks!

Greetings. My name is Ryan-Jasen Henne and I’m the Alaska/Yukon representative on the NWACUHO board. By day, I am the Director of Residence Life at the University of Alaska Anchorage, but by night I’m a researcher, husband, father, Zumba and line-dancing enthusiast and life-long learner. I look forward in representing the interests of the Alaska/Yukon region of NWACUHO, and exploring avenues for educational and issues advocacy within the association as well as on our individual campuses.

Aimee scrivens treasurer @nwacuho

Ryan-jasen henne Alaska/yukon rep @ryanjasen

I’m really excited to be more involved in NWACUHO as the products and services coordinator and am looking forward to getting to know and work more closely with our corporate partners and exhibitors over the next two years. I currently serve as the Assistant Director of Operations with University Housing & Dining Services at OSU, working with risk management and overseeing our family housing program. When I’m not working I enjoy working with my wife on the many projects our new-to-us house has to offer.

Joe mcquillin Products & services Coordinator @nwacuho I am thrilled to serve NWACUHO members as the Technology Director beginning this year! Our association does important work connecting, developing, and recognizing professionals, and I am looking forward to supporting this through my role. I moved to the Pacific Northwest after college and worked in several institutions in residence life. I knew that the northwest would be a better fit for me and my family. I was glad to have the opportunity to transition to housing operations in my current role at Oregon State University. NWACUHO members encouraged and empowered me in my first few years in the region, and I am so glad to Laura have been able to pay this kindness forTechnology ward and continue my involvement.

lambeth director

@lauralambeth

Emily gadzala British Columbia rep

Janie sacco Washington rep @janiesacco

I’m currently the Residence Life Coordinator at the University of Northern British Columbia in Prince George. Words cannot begin to explain how incredibly honoured and excited I am to be working with all of you throughout the next couple years. Moving forward, I have made the commitment and also look forward to networking with you all, making myself available to you, answering your questions and serving you in the best way that I can! So please, if there’s anything whatsoever that you need, please feel free to contact me! I’m but a few keyboard strokes (or number strokes) away!

Hello all! I am so excited to serve as your Washington State Representative for the next two years. I am honored by the trust you all have placed in me and will strive to serve you well. I currently work as a Residence Director at Saint Martin's University in Lacey, Washington. Over the next 2 years I have a few goals that I hope to accomplish: including sending out monthly updates to our state and setting up monthly virtual office hours. It is also my goal to send a welcome to new professionals in Washington State. With that being said, don't be surprised if you hear from me in the next few weeks as I am currently updating our institutional membership rosters. Last, but certainly not least, I am excited to continue work on developing our Diversity and Inclusion plan for the region. If you have any questions, please don't hesitate to contact me!

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Revisiting Anchorage... PHOTOS COURTESY OF JARED PAYTON

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Revisiting Anchorage... PHOTOS COURTESY OF JARED PAYTON

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And the Award Goes To... PHOTOS COURTESY OF JARED PAYTON

Not pictured: Kay Rich Lifetime Award winner Mark Chytracek (in memoriam)

(L to R by row): Operations Award winner Aimee Scrivens; David B. Stephen Award winner Kelly Lundy; Recognition of the Local Arrangements Committee; Alaska New Professional Award winner Ryan Hill; Washington New Professional Award winner John Magnusson; Best of the Northwest Runner Up Rachel Rasmussen; Best of the Northwest Winner John Magnusson

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(Top to Bottom) Top 5 Program Winners: Bob Lambert, Andrew Smith & Kristin Davick; Paul Wheeler [not pictured Kurt Haapala]; Janie Sacco & Heather Nicole Saladino; Jenna Hyatt

Not pictured: New Professional Award Winners Blair Osburn (Oregon), Lydia Braam (British Columbia, & Auburn Phillips (Alberta)

Craig Whitton’s recognition of Kathryn Magura’s transition from President to Past-President

Not pictured: Roger Frichette Excellence in Service Award winner Clint Galloway

Above: Case Study Competition Award Winners (L to R) Mike Cheung, Madison Biem, Kristin Davick, &Alicia O’Grady [not pictured: Nik Bowen]

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Not pictured: Top 5 Program Winner Brian Sellen ACC/CCC


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Soundings 2016 Post-Conference Newsletter  

This newsletter is to recap the 2016 Annual Conference for NWACUHO. Look inside to see letters from the Presidential Trio, ads from our supp...

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