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4.5. evaluation of guidance – forums of debate (level 3)

operation of service, identification of gaps in services, as well as on setting priorities in service and accessing unmet needs.

Most of the respondents had not been involved at the level 3 of user involvement – forums of debate (see table 4.9). Around 73% of respondents had not participated in meetings or discussion groups about the guidance services. However, 6-15% answered that they had been consulted on the

Respondents were further asked if they thought it was important for the improvement of guidance that users were consulted. The question was asked on a scale of 1-7 where 1 meant very unimportant and 7 very important. As the figure 4.4 shows,

the users on average felt that it was considerably important that users were consulted, and rated the importance on average as 5.4 out of 7. Persons with upper secondary education (gymnasium) as highest educational level found it more important than other educational groups (6.1 versus 5.2-5.4), and women were a little more positive towards the importance of consulting users (5.5) than men were (5.2), but there were no statisti-

TABLe 4.9 have you as a user of guidance been consulted (participated in meetings or discussion groups) on the following concerning guidance services?

All

5.4

Male

5.2

Female

5.5

29 years old or younger

5.3

30-39 years old

5.6

40-49 years old

5.7

50 years or older

5.5

In a city/municipality over 30 000 inhabitants

5.5

In a city/municipality under 30 000 inhabitants or in rural area

5.2

Compulsory education or less

5.2

Upper secondary education (gymnasium)

6.1

Vocational education (upper secondary level)

5.4

Post secondary- or tertiary education

fiGure 4.4

5.3

1

2

3

4

5

6

7

do you think that  it is important or unimportant for the improvement of guidance that users are consulted? Participants answered on the scale of 1-7 where 1 means very unimportant and 7 very important. the figure shows results by gender, age, residence and educational level

Profile for NVL Nordvux

Voice of users  

This present evaluative research, titled Voice of users – promoting quality of guidance for adults in the Nordic countries, examines both th...

Voice of users  

This present evaluative research, titled Voice of users – promoting quality of guidance for adults in the Nordic countries, examines both th...

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