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ing the job seeker’s employability (Cimo, 2009).


In Finland careers information, guidance and counselling services are provided mainly by two established public systems: schools and public employment services (PES). There is a clear division of labour as well as long co-operation between these two systems. The guidance service in adult education institutes varies in quality and quantity. However, the legislation on adult education includes student entitlements for support in individual study plans and recognition of prior learning. Within the adult education institutes all the staff members are in charge of the guidance provision, some institutes have established vacancies for guidance practitioners to support the students and consult the other staff members. In

PES settings guidance provision is divided into employment services (for job-seeking clients and labourseeking employers) and ”vocational development services”. The second type of services includes vocational guidance and career planning, educational and vocational information services and vocational rehabilitation. The services offered at employment and the economy offices comprise a broad range of services for various client groups, job seekers being the main target group (Cimo, 2009). In the public employment services the information and guidance services are provided by vocational guidance psychologists, educational advisers and employment counsellors specialised either in special needs clients or in job clubs. All staff provide information; employment counsellors, education and training advisers and vocational

guidance psychologists all provide advice, but only vocational guidance psychologists provide guidance and counselling. The vocational guidance psychologists focus on careerchoice issues, but within a wholelife context. The citizens can access their services directly or they can be referred to them by other staff members or from school counsellors. In order to promote the labour force development and effectiveness of the Finnish labour market the government is implementing a national development programme for adult guidance under the European Social Fund period 2007-2013. The emphasis is on developing new coherent regional cross-sectoral service delivery modes with a telephone helpline in connection with a new national portal for guidance services.

2.3.3. iceLand Adult education in Iceland has two main sectors. One within the formal school system, in colleges of further education with mature student departments and lifelong learning centres in universities as well as in municipal adult education centres (Carlsen, 2010). The other sector has been run by the Education and Training Service Centre. It targets low skilled people and provides adult education and guidance. The Education and Training Service Centre was established in December 2002 by the Icelandic Confederation of Labour (ASÍ) and the Confederation of Icelandic Employers (SA) and is since 2010 also owned by the Federation of State and Municipal Employees, the Association of Local Authorities in Iceland and the Ministry of Finance.

The role of the Centre is to be a collaborative forum of the founding parties for adult education and vocational training in cooperation with other educational bodies operating under the auspices of the member associations. The Centre operates in accordance with its articles of association and a service agreement with the Ministry of Education, Science and Culture. The Centre targets those who have not completed the upper secondary level of education. This target group comprises about 1/3 of people in the labour market, although the ratio varies between years and regions. The objective is to enable individuals who have not graduated from the upper secondary level to obtain an education and improve their position in the labour market.

The Centre has agreements with 12 Lifelong Learning providers distributed around the country (municipalities) about educational pathways, validation of competences and the delivery of guidance services to the target group. Guidance is delivered by guidance counsellors at the Lifelong learning centres and through outreach activities in companies and through services for the unemployed based on a contract with the Directorate of Labour since November 2009. The number of guidance interviews has increased considerably between years; 3.954 in 2008, 6.767 in 2009 and 10.799 in 2010. Outreach activities are conducted in cooperation with various stakeholders such as trade unions and educational funds.

Profile for NVL Nordvux

Voice of users  

This present evaluative research, titled Voice of users – promoting quality of guidance for adults in the Nordic countries, examines both th...

Voice of users  

This present evaluative research, titled Voice of users – promoting quality of guidance for adults in the Nordic countries, examines both th...