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Figure 9.18 shows the results regarding the question whether it is important or unimportant for the improvement of guidance that users participate in decision making and designing of guidance services. As the figure shows, participants reported it as rather important for the in improvement of guidance that

users are consulted and marked on average 4.8-5.4 out of seven. Again, the Norwegian respondents were somewhat less positive towards the importance of user involvement at this level, at least when compared to the ones in Sweden. The participants were finally ad-

Sweden

dressed with a question concerning what they thought would be an effective way for them as users of guidance to have their voices heard on the delivery of guidance. Results on this question are reported in figure 9.19. As the figure shows, most of the respondents felt that addressing the counsellor directly would be

5,4

Norway

4,8

Iceland

5,1

Finland

5,3

Denmark

5,1 1

2

3

4

5

6

7

fiGure 9.18 do you think that it is important or unimportant for the improvement of guidance that users participate in decision making and designing of guidance services? Participants answered on the scale of 1-7 where 1 means very unimportant and 7 very important.

Profile for NVL Nordvux

Voice of users  

This present evaluative research, titled Voice of users – promoting quality of guidance for adults in the Nordic countries, examines both th...

Voice of users  

This present evaluative research, titled Voice of users – promoting quality of guidance for adults in the Nordic countries, examines both th...

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