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Editorial Committee: Catherine Tan Frank Seah Wendy Ong Phoebe Lim Wong Oi May Emma Wilcox ISSN 1793-222X

Vol 6. Issue 3, May 2012

Resources

Have you started your job search? Leveraging library resources to enhance your job and internship search There are a million things to look out for when embarking on your job search. It is important to keep your career affairs structured and the Library can be a useful partner in your journey.

Where potential job opportunities are Let’s say you wish to learn about the industry you’re interested in. It could be the banking and finance industry or it could be something specific such as becoming a trader. You can take advantage of the databases subscribed by NTU Library: • A good starting place for industry information is Datamonitor 360 and Business Monitor Online. • OneSource and ISI Emerging Markets databases are useful for understanding companies, countries and regions. • For financial-related information, use the OSIRIS and Thomson One Banker databases. • For an overview of potential job opportunities, book a Bloomberg terminal at the Business Library Lounge and search for “JOBS”.

Subject Vocation Guidance Job Hunting Resume & Cover Letters Career Development Employment Interview

Call Number HF5381 HF5382.7 HF5383 HF5549.5 HF5549.5.I6

Other useful databases If you’re in need of some inspiration from successful business leaders, skip YouTube for the moment and access LES50NS database (also known as Fifty Lessons). Theme-based, this database comprises videos of international business leaders telling their personal stories. How do I start writing a cover letter? What are the dos and don’ts at my upcoming interview? Head to Career Insider database (previously known as Vault Online Career Library). This database has information on more than 4,000 employers across many industries. There are also career advice articles that will provide a “wake-me-up” if you require some encouragement.

Resources Have you started your job search?

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Operational risk management in maritime transport: tools, trends, methodology and application to p3 dry bulk shipping Streaming music for your listening pleasure!

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Now showing at NTU Library

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InfoBuzz Accessing EBSCOhost via iPhones/iPads and Android devices

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Snapshots New Staff

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Do You Know? 㺲㢶㽪㫢㥥⼜ⰽ㔘ᱤ✠ᱥ 㺲㢶♋㽳㋜⵿

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A Word From The University Librarian Using social media in the library

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Career Research at the Business Library Browse the titles available at Career Research area located at the Business Library, Level B3. Alternatively, you can do a subject search with these subject headings in the Library catalogue:

For first year students, it’s not too early to start! The Career and Attachment Office (CAO) has provided a free career assessment tool called Slamdunk, to help you better understand your

Email: library@ntu.edu.sg Online version and archives at www.ntu.edu.sg/ library/pages/ xpress.aspx

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skills, strengths and job interests so as to clarify possible career pathways. This tool is accessible using the Career Research PCs a t t h e Business Library. Learn more about it at www.ntu.edu.sg/CAO/Students_Careerhub/CareerAssessment Tools/Pages/SlamdunkOnline.aspx Access these library databases for your career research at www.ntu.edu.sg/library/databases: Company

Industry

News

- Bloomberg - Capital IQ - OneSource - OSIRIS - Thomson One Banker - WIND Information

- Business Monitor Online - Factiva - Datamonitor 360 - LexisNexis - Forrester Research Academic - Gartner - PressDisplay - ISI Emerging Markets - Passport GMID

How to tap on social media One of the equally important tasks on your to-do list is to clean up your social media profiles. If you need reasons as to why you need to “housekeep” your Facebook page, read the blog called “I Lost My Job Because of Social Media”. Whether your interview went swimmingly well or was a complete disaster, please do not commit a social media faux pas.

Career Insider in a nutshell • Source of insider information on careers • Contains independent company profiles of major employers and industry research • Allows downloads of more than 50 career guides on top careers and employers • Contains career advice articles on topics such as interviews, thank you letters, internships and job search tactics If you’re accessing this database for the first time, register using your NTU email address to create an account.

Akbar Hakim bin Haji Harun Head, Business Library akbar@ntu.edu.sg

Social media (such as LinkedIn) can also serve as an excellent tool to reach out to contacts and acquaintances in your search for the next job interview.

Edward Lim Business Librarian (IT & Operations Management) edwardlim@ntu.edu.sg

InfoBuzz

Accessing EBSCOhost via iPhones/iPads and Android devices You can now access and authenticate EBSCOhost via iPhones/iPads and Android devices in a few simple steps: i.

Download the EBSCOhost app from the iTunes app store or Android Market.

ii. To authenticate the app, log into EBSCOhost. iii. Select and click “NTU EBSCOhost Mobile”.

v. Enter your university email, for example: atan@ntu.edu.sg. vi. An e-mail with an authentication key will be generated and sent to you. Check the email from your phone and click on the link provided. Note: This link expires within 24 hours and needs to be accessed via your mobile device. vii. Launch the EBSCOhost app in your phone and you will now be able to run searches and download full-text articles. viii. This app can be used for nine months after it has been authenticated. After that, you will need to run through the same steps for re-authentication. Try it today!

iv. Then click on “New: EBSCOhost iPhone and Android Applications”.

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Chen Peishan Senior Librarian (New Media) peishan@ntu.edu.sg


Resources

Operational risk management in maritime transport: tools, trends, methodology and application to dry bulk shipping About the author Dr George Adamantios Psarros, MEng, CEng, PhD, studied naval architecture and marine engineering at National Technical University of Athens. He is a chartered engineer and member of Hellenic Technical Chamber. He obtained his PhD from University of Glasgow and Strathclyde while he was working as a research assistant. He is currently a senior researcher at Det Norske Veritas AS, Høvik.

About the book The main purpose of the book is “to advance a methodological understanding of that approach (an integrated and holistic approach in which risk assessment and decision-making are linked, so that safety is treated as an objective rather than a constraint and optimum solutions can be attained), and to verify its potential and practicality by applying it to the dry bulk cargo transport”. Given the increasing focus on risk management in the maritime industry and the lack of attention on risk management of maritime operations in contemporary literature, the publishing of this book could not be more timely in this exciting and important area of research. There are two main components to this book: the academic, theoretical contents (chapters) and the appendices, which detail empirical data analysis to illustrate key theoretical concepts. The book’s first component consists of 11 chapters. The second component of this book provides a detailed explanation of data analysis used in the research reported in several appendices.

Remarks The awareness of the importance of risk management in maritime transport is increasingly evident both in academic research and management practice; especially since shipping is experiencing even more pervasive challenges today. Hence, this book is considered an important contribution to the body of knowledge in the field of risk management in shipping based on its comprehensive explanation and discussion on the use of sophisticated methodology to be applied. It is therefore an interesting read for academics and professionals who have research interest in this area. The book, however, contains many technical terms that might not be familiar to readers who are undergraduate students and might not necessarily be a good

choice to be used as a textbook at this level. Nevertheless, it can serve as a reference book in the library of universities. For a full review, see Thai, V. V. (2011). Book Review: Operational Risk Management in Maritime Transport: Tools, Trends, Methodology and Application to Dry Bulk Shipping. The Asian Journal of Shipping and Logistics 27(3), 501-506. Retrieved from www.ajsl.info/down/201112-0.pdf

Other related resources Books: • Dry bulk forecaster: quarterly analysis of the dry bulk market Call No: VM393.B7D798 Quarter3, 2011 • Risk management in port operations, logistics and supply-chain security Call No: HE551.R595 • Risk management in shipping Call No: VK15.R595 • Shipping derivatives and risk management Call No: HE571.A414 • The Forward Freight Shipping Market-A Useful Tool for Risk Management? Call No: HE571.G873 Databases: • CI Online: Provides access to port and fleet statistics, fleet deployment information, conference and alliance details, freight rate indicators, services, shipping line profiles and a transit analyser. • Fairplay: Provide latest international shipping news, analysis, markets summary, topical features and commentary, and in-depth coverage of all major issues affecting shipping today; Sales and Purchase summary; New building market summary • ProQuest: Covers topics relating to management, marketing, economics, human resource, finance, accounting, taxation. • Emerald Management Xtra: Covers topics on management, hospitality, tourism, marketing, human resource management, accounting, finance, library services, engineering.

Vinh V Thai Assistant Professor School of Civil and Environmental Engineering

vvthai@ntu.edu.sg

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Resources

Streaming music for your listening pleasure! Need some music to uplift your mood or listen to while studying? Listen to the tracks from Music Online, a streaming music platform subscribed to by the Library. Most of the albums are hard to find in stores and they are available online for your listening pleasure! Music Online provides a cross-searchable platform of specialised, ever-growing music databases:

or type Alexander Street Press in OneSearch to retrieve all available albums. Sign up at Music Online to receive free bi-weekly classical music and world music downloads which means you can sync them to your iPods! You can even set up an account to create your own customised playlists. Here are some recommended albums:

• American Songs – hear and feel the music from America's history, including songs by American Indians, immigrants, cowboys etc. • Classical Music Library – a Mozart or Beethoven fan? The selections include Gregorian chants to works by modern composers. • Contemporary World Music – listen to music from every corner of the world. Genres include reggae, instrumental, rock, hip-hop, Indian classical and more. • Jazz Music – love jazz? Listen to this large collection of streaming jazz available online.

The Bali Sessions: Living Art, Sounding Spirit performed by Various Artists

20th Century Classics: Igor Stravinsky performed by Various Artists

• Smithsonian Global Sound – a virtual encyclopedia of the world's musical and aural traditions. Most of the albums can also be accessed via your smartphones. You can do so by entering this URL, http://muco.alexanderstreet.com.ezlibproxy1.ntu.edu.sg/ in your smartphone browser. You will be required to login with your NTU credentials and ensure that cookies are enabled in your smartphone browsers. You can browse the albums at http://muco.alexanderstreet.com.ezlibproxy1.ntu.edu.sg/

Chakra Lounge, Volume 2: No Noise performed by Various Artists V. Somasundram Art Librarian (Media) somasundram@ntu.edu.sg

Snapshots

New Staff Melissa Man Librarian (Instructional Services) Art Librarian (Design) melissaman@ntu.edu.sg

Melissa came to Singapore having been impressed by NTU Library’s vision. She completed her Bachelor’s Degree in International Development Studies at McGill University in Montreal. As an undergraduate, Melissa saw that library resources exposed students to new ideas and perspectives outside the lecture theatre. She came to the profession convinced that libraries can shape the student experience.

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She enrolled in the Master of Information programme at the University of Toronto where she became increasingly interested in academic libraries. During her career as a library student, she worked part-time in a business library to get first-hand experience in reference and library services. She has also worked in information management at the Canadian government office responsible for financial regulations. In her spare time, Melissa likes to read, watch movies and documentaries, and engage in arts and crafts. She enjoys travelling and is fortunate to have friends from Hong Kong living all around the world who she visits whenever she can.


Resources

Now showing at NTU Library Documentaries, movies, dramas and more… There are more than just books in the library. There are journals, newspapers, databases and audio-visuals. Talking about audio-visuals, let’s take a spin and see what kind of audio-visual materials the library has.

AsiaPacificfilms.com  an Asia Pacific online film library A film database that allows users to view full length DVD quality films from any PC at any time. As the name suggests, the collection include films from Asia Pacific that are considered culturally or historically significant. Ninety-five percent of these films have never even been seen outside of their own countries. Movie buffs are truly in for a real treat!

Les50ns  video interviews This is a video database of over 1,000 personal and powerful video stories from over 100 respected and successful business leaders from around the world. Users can view these interviews from any PC at any time. Topics range from change, communication, entrepreneurship, ethics and responsibilities to strategy, technology, leadership and more.

ZiiEagle Movie Box Do you like old Chinese movies? The ZiiEagle Movie Box contains 668 movies from the Shaw Brothers’ film archives. Available at the Art, Design & Media Library, Asian Communication Resource Library and the Business Library.

AV titles at Business Library and Art, Design & Media Library The Business Library and the Art, Design & Media Library have AV collections out in the open where users can browse the covers before borrowing. Formats range from video cassettes, VCD, DVD to blu-rays. The range available includes blockbusters, independent movies, animations, television dramas, documentaries, teaching resources and more.

Search specific titles or topics via NTU Library Catalogue Looking for a specific AV title? Use the Library Catalogue to see if the library has it and where it is currently held. Other audio visual materials include audiobooks, music CDs, language resources. Find them via the Library Catalogue at http://askntu.ntu.edu.sg/home/hybrid/faq.asp?id=2963038

Phoebe Lim Head, Art, Design & Media Library phoebelim@ntu.edu.sg

Wu Yaoyao Chinese Studies Librarian (Chinese Language & Culture) yywu@ntu.edu.sg

Yaoyao received her Bachelor of Arts with a major in Literary Director (TV programme) from Beijing Broadcasting Institute (now Communication University of China) in 2001. She started her career as a Science TV Programme Director at China Central Television and went on to produce animation TV programmes for several years. When she first came to Singapore in 2007, she was strongly impressed with Singapore libraries. Subsequently, she decided on a career switch and pursued a Master of Science (Information Studies) at Nanyang Technological University.

Yaoyao’s first taste of librarianship was at an international school, where she developed her capabilities in collection development and enquiry services for library users. This experience also inspired her to contribute to the academic environment. She is currently working as a Chinese Studies librarian at the NTU Library, with a special emphasis on Chinese language and culture. She finds her job as a subject librarian exciting as she is given opportunities to serve the students and faculty. In her spare time, Yaoyao enjoys travelling which allows her to see the world. She also likes reading and watching movies, especially those associated with Chinese history and culture.

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Do You Know?

㺲㢶㽪㫢㥥⼜ⰽ㔘ᱤ✠ᱥ 㺲㢶♋㽳㋜⵿ 㔋㮥㋜ⰽ㔘⼗ㅕ▙㺲㢶㟰㗣⤹㚱␂⢕⹮㺲㢶⌔㺟ᱨ㸆㮥㋜ⰽ㔘㺲㢶♋㽳㋜⵿ᮣ㮔␓㷶㮥㊬㺲㢶㋜⵿⿥㢶ᱨㅩ⶙㮾㟜⥙㮾㥲⭎⢔ ⏧㻊ᱶ1) 㻒㮥␓㷶㟰㗣⤹⢕㺲㢶㋜⵿㗷⳯ⶲᱨⶄ㗁⟑ㅢ⫉☧♋㽳⊔㐩㢶ᱨ 2) ⮂㚯㟰㗣⤹ㅅ⿆㮾␓ⶄ㟰㗣⤹㗁⟑㱸⡡㋜⵿☨㱉㙚 ⊔ᱨ㑥⥗㱸ᱨ㗁⟑㱸⡡㋜⡡␋ᱨ3)㑥⥗〉⤹⭞ゃ㱸♋㽳⊔ᱨ㮜ゃ㱸㱉㙚⊔ᱨㅩ⶙㮾㖳㱫㟰㗣⤹㢶㦇║♁⟞㣣(Document Delivery Service)ᱨ㟰㗣⤹⯿⊝ㅩ㦢⦽㠖⧩㾗☉㢭■⤖⫊ⰼ㴪ᮣ 㥲ギ⮈㮔ⰽ㔘〉⤹㚱⤖⢕⹮㺲㢶♋㽳㋜⵿㗷⳯ⶲᱶ

㺲⥖㺌㠬(China National Knowledge Infrastructure CNKI) 㱱㺲⥖⥖⭨㺌㖰⫑╇㔤㖣⤀⒴㚱㝗⤅☨㠬⿱㽪㴚⤎㦝㊿㜞ᱨ ㋦㺲᮶㺲⥖㋜⵿㐩㢶㗷⳯ⶲ᮷㗏⿆㺲⥖⥖ㅠ8200✂㺸㺺㮔㽻 ⧩㋜⵿㲓㽈㮟㋜⵿☨㐩㢶ᱨょ㑓⢚㨰5000-7000㊬ᮣㅅ㍰㣄 ⤹⛊⤖㢶㫓⺈㖱㸀㫓ᮢ㸢㺰ⴎ㖼➈⿓ᮢⰠ㲥㲓㔣ⶖ㽻⧩ᮢⲿ ⭙⤸⹻ᱨ㮾⭆♋㽳⭒㗯㲓㨳㥒ⶖ㫓5▙㽈⭃ᱨ㗷⳯⪰㚕☡ 1994ㅰᱤ♋㽳⭒㗯㲓㨳㥒ⶖ㫓㽈⭃ㅠ㑛㺝⪰㚕☡2003ㅰᱥᮣ

㠦➝㗷⳯Wanfang Data  㠦➝㗷⳯⪻⭅⼗⹂㽴㺲⥖☨ⱐ⊇⢔㗷⳯ⶲᱨ㋦㺲᮶㗷㽶⪇㋜ ⵿㐩㢶㗷⳯ⶲ᮷⫑〉⊪⸶⼗㽴ㅰ㮾⹂㽴㐹ⶖ㫓⹮㟧⭜㴚 ㋜⵿⧧㔣⪹ⶖ㫓⹮⧥㨲㴚㋜⵿☨㐩㢶㢶㦇ᮣㅅ㍰㣄⤹⛊⤖⼗ 㑥㥲4⢔㽈⭃ 㸀㫓㸢➈ᮢ㔣⪹ⶖ㫓ᮢⲿ⭙⏰㸢ᮢ㮧㫓㢲㔶ᱨ 㗷⳯⪰㚕☡ㅰᮣ

㠡㎥㋜⵿㐩㢶㗷⳯ⶲLate Qing Periodical Full-text Database  ⡡㗷⳯ⶲ㗮㲂᮶㐩⥖⌔⵿㚯㯧᮷㗷⳯ⶲ☨㮥⏩➶ᱨ㱱㔋⦽㟰 㗣⤹㝗⤅ᮣ⤎㗏⿆⼗╹ㅰ㺣ㅰ⭺㺲⥖ⓞ⊔☨㑻⊇㲈 㺸㋜⵿ᱨ㑥᮶⛍㣩㬟ⶌょ㴨㟧⭝║᮷ᱤ㾎㵍☨㺲㢶㋜⵿ᱥᱨ ᮶㫳㐨㴹㺠᮷ 㾎㵍☨㺲㢶㽴㐹㴹㺠 ᱨ᮶Ⱐ㲥㖺ⰻ᮷ 㾎㵍☨ Ⱐ㲥㴹㺠 ᱨ᮶⤀㔈㫓⌔᮷ 㾎㵍☨㔈㮟㴹㺠 ᱨ᮶㇭㫓⌔᮷ 㾎㵍☨㇭㫓㴹㺠 ᱨ⼆㋶⒔☨᮶㨰㨏㙭᮷ᱨ⹼⏘㴐☨᮶㩓㦡㨏 㙭᮷ᱨ⒪䔲➲☨᮶ㇲ㫓⌔᮷ᱨ⛃ⓝ㣄☨᮶ㇲ㽳㖺ⰻ᮷ᱨ ㎯䯨 ☨᮶㺲⥖ㇲ⌔᮷ᱨ㚧㺲㓹㢜■⍙☨᮶ス⌔᮷ᱨⶅ⼆㢜■⍙☨ ᮶㨰ス╺⌔᮷☬ᱨ㗁㫼ⳑ㠡㎥⺈㖱☨㺺㮔㗷⳯ⶲᮣ

⡒㱉⌔⵿㽪⼛㐩㢶㽪⼛⤾㈐ Reproduced Full-text Articles of Journals and Newspapers on CD-ROM 㺲⥖㑉ス▙㫓㗣⌔㽪⼛㺲㨲☨㱉㙚⊔᮶⡒㱉⌔⵿㽪⼛᮷☨♋ 㽳⊔ᱨⲽ㫍㐩⥖⢕⌔⵿㔋㚱➂⍙☨㑉㢶㔣⪹ⶖ㫓⿥㢶㐩㢶ᮣ ょ⢔㝫ㅅⓥ⼗⊪⸶⍖㝘ᮢ㾗㸃ᮢ㴓㴾㋜⵿ⓞ╌ᱨ㴓㴾㋜⵿☨ ㅰᮢ㋜⧟ᮢ⭆㮝⧟ᮢ➶⹮ッᮢ➶⹮⧟☬㝘⿆㦞ㅅ㠖ᱨ⪑⊪⸶ 㐩㢶ᮣ㣄⤹㚱⤖㙼⢔㽈⭃㑥㥲ᱶㅅ⿆㚯㯧1978 - 2008ᱨ⡜ㇲ 㫼ⳑ 1980 - 2000ᱨ㺲⥖ⱐ■㖱1978 - 2000ᱨ㺲⥖㦆■㖱 1978 - 2000ᮣ㑥⥗㮔㖳㱫╱㗷⳯ⶲᱨ㎫㎗⼥㺲㢶㟰㗣⤹ᮣ ⓥ╱㺐㠖ᱨ㸆⹽㴿ⰽ㔘㮥㨗⡹≲㜞☨㫓㗯㋜⵿㠬㷢ᱨ㋦㺲⏩ ➶㠬㷢⶙㮾オ➱⫉㐟㐩㢶ᱨ⛶㲂⏥ㅢ⫉㐟㐩㢶☨⏩➶ᱨㅩ⶙ 㮾㦢㟰㗣⤹㫜㎳㢶㦇║♁⟞㣣(Document Delivery Service)ᮣ 1. 㜞㠙㋜⵿⿥㢶㚯㯧㥥㟧ᱶ    http://readopac.ncl.edu.tw/nclJournal/ 2. Hong Kong Journals online㦓⡹㋜⵿㵀㦏ᱶ   http://sunzi.lib.hku.hk/hkjo/ 3. Hong Kong Macau Periodicals Network⡹≲㋜⵿㠬ᱶ   http://hkmpnpub.lib.cuhk.edu.hk/ 4. HKInChiP㦓⡹㺲㢶㋜⵿⿥㢶㚯㯧ᱤ⿥㢶㚯㯧ᱨオ➱⮂㚯ᱥᱶ  http://hkinchippub.lib.cuhk.edu.hk/index.html 5. ≲ろ㺲㢶㋜⵿⿥㢶㚯㯧ᱤ≲⊔㺲㢶㋜⵿ᱨⰧⱐ㙼㖨㺸ᱷ  㾎㵍☨㋜⵿㽗㚕☡1980ㅰ■ᱥᱶ     http://library.umac.mo/html/e_resources/ moinchipa/main.html

㐩⥖⌔⵿㚯㯧National Index to Chinese Newspapers & Periodicals 㺲⥖㺌ッ☨▙㨻㢶㦇㗷⳯ⶲ㺐㮥ᱨ㱱㔋⦽㟰㗣⤹ⓞ⊔ᱨ㖫⭺⶷ ⛪╹ㅰ㺣ⱅᱨ㗏⿆☨⌔⵿㗷⼋▕㮥㠦≹㍧㲈㺸ᱨ㗷⳯㦆㱸 㑻㍧✂㠦㝫ᱨㅰ⢚㨰㗷⳯⒔⥙㑻⊇㣗㖨㠦㝫ᮣㅅ㍰㺲㢶㟰㗣⤹ 㺝⛊⤖⼗᮶㠡㎥㋜⵿㐩㢶㗷⳯ⶲ᮷ᱨ⤅⮂㚯⧧⫉㐟㐩㢶ᮣ

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瘆瘍 Ĺ⛢๼ſ箢Ŋɓ ruanyang@ntu.edu.sg


A Word From The University Librarian

Using social media in the library Social media and social network sites are very popular in Singapore and almost all academic libraries here use them as part of their outreach programmes and service delivery. After spending some time exploring ways of using social media, we have decided to embark on a more systematic approach to make use of the best in innovations in the exploding social media scene. A New Media Group was formed last year to initiate, develop, plan and coordinate social media applications in the library. The group is led by Chia Yew Boon, Head of HSS Library and Deputy Director. The group considers social media as any online platforms and technologies that facilitate the sharing of user-generated content and online interaction between people. The group also covers the development of mobile services in the Library. NTU Libraries New Media Group

Chia Yew Boon Deputy Director (New Media) ybchia@ntu.edu.sg

Chen Peishan Senior Librarian (New Media) peishan@ntu.edu.sg

Nurhazman Bin Abdul Aziz Librarian (New Media) nurhazman@ntu.edu.sg

There are compelling reasons for the Library to engage actively in social media. Firstly, as social media has a large following, it is important for the Library to have a presence in the space in order to be among our users. Secondly, social media provides us with additional channels to reach out to our audience. With more users living their lives online, these channels can be more effective than traditional means. Thirdly, many of the social media tools have features and capabilities that have potential for developing new or improved ways of delivering information services. Lastly, just as our librarians engage with the new generation of users through social media, teaching staff and administrators are also eager to do the same. Our Library could provide the necessary support and help for them to engage with students and others in the NTU community.

In early 2010, as part of the Cool Campus project, the Library developed, together with staff from CITS and CELT, a campus-wide social networking platform called blogs@NTU. This service provides assistance to staff and students (from the novice to the advanced) to develop their own blogs or websites. Attractive blog templates were offered to suit different purposes and for those who are not familiar with blogs, the team offers advice as well as hands-on support. All blogs are hosted internally and several privacy options such as granting access to the NTU community only are provided. This is useful as some blogs, such as course blogs, are meant for internal use only. To provide greater ease of use, a single sign-on feature has also been implemented. Blogs managed by the service could also be set up with professionally customised templates, plug-ins and reporting tools to enhance the usefulness of the application. So far, we have assisted in the development of blogs in various schools for administration, outreach, teaching and research. Academic staff may be interested to note that we have developed a number of course blogs jointly with teaching staff to promote greater class participation and peer learning in some courses. You can contact Mr Chia Yew Boon at ybchia@ntu.edu.sg to see examples and find out how the library can support you in setting up blogs for your courses.

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The initial period of exploration in social media has given us some useful experience in reaching out to users, improving existing services and embarking on new service delivery. At the same time, using social media could also lead to problems that are quite different from those in an off-line world. The Library has therefore developed a set of guidelines for engagement in social media for our staff members. With the setup of the New Media Group in the Library, we expect to increase our engagement with users in social media to provide more useful services and creating greater awareness of the rich and extensive resources that we have.

NTU Library Facebook page

Practically every organisation today has a Facebook page as an outreach channel. Our Library first set up our Facebook page in 2009 and currently we have about 3,100 “likes”. Our use of Facebook falls into three categories – publicising events and news, creating awareness of library resources, tools and services, and facilitating transactions and interaction. The Library provides access to a rich collection of resources which many users may not be aware of. Using Facebook, we try to highlight current developments in the world that our users are interested in and link them to resources and information available in the Library. We have also started a Twitter feed late last year to inform users of useful resources in the Library.

NTU Library Twitter feed

We have also used other social media platforms in the usual ways, for example, uploading short bite-sized clips on how to carry out research and use library resources more effectively to supplement our instructional classes; using Scribd to store and display listings of resources that accompany our regular exhibitions; creating toolbars that users can install on their browsers to facilitate access to library resources and services. We have also been working on providing mobile services to users who use smartphones and portable devices. Mobile devices possess great potential for us to develop and deliver “Library-in-a-pocket” services. We are constantly improving and adding on the current basic services that we have now.

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Choy Fatt Cheong University Librarian librarian@ntu.edu.sg

Library Xpress Volume 6 Issue 3 May 2012  
Library Xpress Volume 6 Issue 3 May 2012  

Library Xpress is a regular NTU Library publication. It highlights interesting developments in the information world and discusses how they...