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FOREWORD To be done at the end

i


ACKNOWLEDGEMENTS

To be done at the end

ii


LIST OF ACRONYMS

To be done at the end

iii


TABLE OF CONTENTS FOREWORD............................................................................................................................................................................... i ACKNOWLEDGEMENTS.............................................................................................................................................................ii LIST OF ACRONYMS.................................................................................................................................................................iii To be done at the end..............................................................................................................................................................iii EXECUTIVE SUMMARY..............................................................................................................................................................5 To be done at the end.............................................................................................................................................................. 5 [Note: All text is still in draft where all of us need to edit, make additions or subtractions in track changes]..............................6 1.0 INTRODUCTION ................................................................................................................................................................. 6

1.1 BACKGROUND..............................................................................................................................6 1.2 JUSTIFICATION FOR DEVELOPING THE NPC ICT STRATEGY 2012 - 2016...................................6 1.3 ICT APPLICATIONS IN PLANNING BEST PRACTICE BENCHMARKING...........................................7 2.0 NPC ICT STRATEGY 2012 – 2016..........................................................................................................................................7

2.1 CURRENT SITUATION ANALYSIS, SUGGESTIONS AND RECOMMENDATIONS...............................7 2.2THE STRATEGIC VISION, MISSION AND OBJECTIVES OF THE NPC ICT STRATEGY 2012 – 2016. 8 2.3STRATEGIC DECISION MAKING FRAMEWORK...............................................................................9 2.4STAFF ICT SKILLS DEVELOPMENT................................................................................................9 2.5PROMOTION AND ADVOCACY PROGRAMME FOR THE ICT STRATEGY........................................10 2.6CRITICAL SUCCESS FACTORS FOR THE IMPLEMENTATION OF THE NPC ICT STRATEGY............10 2.7 NPC ICT PLANNING, BUDGETING, MONITORING AND EVALUATION........................................10 3.0 NPC ICT STRATEGY 2012 – 2016 IMPLEMENTATION ROADMAP..........................................................................................12

3.1ACTIVITIES IDENTIFIED [PLEASE SUGGEST BUT TO BE AGREED AND REORGANISED AT THE RETREAT MEETING]...........................................................................................................................12 3.2WORK PLANS (YEAR 1, YEAR 2, YEARS 3, 4 AND 5)..................................................................13 3.2.1 WORK PLAN (2012/2013)........................................................................................................13 3.2.2WORK PLAN (2013/2014).........................................................................................................13 4.2.1WORK PLAN (2014/2015/2016)................................................................................................13 4.0 MONITORING AND EVALUATION.......................................................................................................................................14 Constantine............................................................................................................................................................................ 14 5.0 APPENDICES..................................................................................................................................................................... 15

.........................................................................................................................................................15

iv


EXECUTIVE SUMMARY To be done at the end

5


[Note: All text is still in draft where all of us need to edit, make additions or subtractions in track changes] 1.0 INTRODUCTION Today, it is important to acknowledge that the introduction of Information and Communications Technology (ICT) is fundamentally changing the way people work, learn and interact. ICT is being adopted in all aspects of society to facilitate online (electronic) service delivery. Both government and the private sector have to move in that direction and adopt the emerging new technologies if they are to match and fit within the current global world. The NPC is not an exception to these trends in bid to improve service. Hence, in bid to improve performance of the NPC in carrying out its core functions and fulfilling its constitutional mandate, the use and application of ICT cannot be understated. This has led to the alignment of ICT investments to the core business of the NPC. 1.1

Background

Recognizing the ICT catalytic role in service delivery and in order to get the best from ICT applications, the NPC has decided to reorganise and refocus its ICT adoption and implementation. A situational analysis for the current NPC ICT initiatives in place has been undertaken. As a precursor for the development of this strategy, views were solicited from both the NPC officials and other stakeholders on the current ICT facilities and future use and application of ICT in the NPC service delivery mechanisms. Best practice benchmarking in the ICT use and applications in related organisations was also carried out. The formulation of the NPC ICT Strategy 2012- 2016 is premised on the fact that the organisation is charged with the roles of; Clear roles needed (i) (ii) (iii) (iv)

.................................... ..................................

In executing the above roles, ICT is being aligned on the systems, operations and processes to enhance the execution of NPC roles.

1.2

Justification for developing the NPC ICT Strategy 2012 - 2016

This strategy has been developed to have in place a blue print of ICT projects and programmes that will propel the newly restructured NPC to a modern and technologically enabled planning agency. Other factors include the development of organisational level ICT policies, technology standards and guidelines, IT security, training and development that are linked to the national level ICT policies, e-Government Framework, and other technology related initiatives.

6


1.3

ICT Applications in Planning Best Practice Benchmarking

A best practice benchmarking study for the agencies in charge of national planning was undertaken to learn from their success stories in the use of ICT and challenges faced during implementation. 2.0 NPC ICT STRATEGY 2012 – 2016 2.1

Current Situation Analysis, Suggestions and Recommendations

This section documents the existing ICT application and services currently in use and gaps are identified. Suggestions to address the gaps and recommendations for the relevant systems to be implemented are made. 2.1.1

Existing ICT applications and services in the NPC

Aipanda, Fillemenon, Allan and Emmanuel 2.1.2

Current challenges in the implementation of ICT interventions

Aipanda, Fillemenon, Allan and Emmanuel 2.1.3

Provision of ICT Technical Support Services

Aipanda, Fillemenon, Allan and Emmanuel

2.1.4

ICT Skills Development Programme

Aipanda, Constantine, Emmanuel 2.1.5

Data and Information Security

Aipanda, Fillemon and Emmanuel 2.1.6

ICT Planning, Implementation, Monitoring and Evaluation

Aipanda, Constantine, Emmanuel 2.1.7

Public Information Needs

Ester, Aipanda, Mbome 2.1.8

Information provided by other Organisations and Public to the NPC

Ester, Aipanda, Mbome

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2.1.9

Information to be found on the NPC Website

Ester, Aipanda, Mbome

2.1.10 Strength, Weakness, Opportunities and Threats (SWOT) Analysis All of us at a workshop/retreat meeting Strengths All of us at a workshop/retreat meeting

Weaknesses All of us at a workshop/retreat meeting

Opportunities All of us at a workshop/retreat meeting

Threats All of us in a workshop/retreat meeting 2.2

The Strategic Vision, Mission and objectives of the NPC ICT Strategy 2012 – 2016

The strategic vision of this strategy is “to enhance and promote the use of Information and Communications Technology (ICT) to improve efficiency and effectiveness of the NPC”. Need to be discussed The Mission is ............................................ Need to be discussed The strategic objectives are to; (i) Enhance and maintain the existing ICT applications and services; and (ii) Implement new ICT applications and services to realise an operational Management Information System (MIS) for the NPC. The values in implementing the ICT Strategy include: 8


Ideas required It is the hope of the NPC ISC Division that with the above proposed strategic objectives, ICT will be fully harnessed by the entire NPC departments and directorates to facilitate the planning, implementation, monitoring and evaluation of the Vision 2030 and the National Development Plans (NDPs). 2.3

Strategic Decision Making Framework

This framework articulates aspects of the key NPC ICT Infrastructure and Shared Services, ICT Applications, Services and Standards, ICT Governance and Management, Staff ICT Skills Development, Communication and Advocacy for the ICT Strategy, Critical Success Factors for the implementation of the ICT Strategy, and ICT Planning, Budgeting, Monitoring and Evaluation. 2.3.1

Key ICT Infrastructure and Shared Services

The NPC has established LANS, WANS, Intranet and Extranet infrastructure in order to facilitate the sharing of equipment, systems, information and human resources. The NPC needs to widen its infrastructure across the country for it to reach out to the planning units of regional local governments.

2.3.2

Key NPC ICT Applications, Services and Policies and Standards

These include; Network Performance Optimisation, Hardware/Software Support, Business Process Automation, Internet, Intranet, Database Management Systems, Management Information System (MIS), Executive Information System (EIS), Data and Software Security, Information/Knowledge Management, and Communication. More Ideas required 2.3.3

ICT Governance and Management

The ICT governance and management provides the structure that is to coordinate the ICT Strategy 2012 – 2016 implementation. (a) The NPC Technology Implementation Committee (Advisory) [being suggested] Suggest the composition of this committee (b) The NPC ISC Staffing Structure Deputy Director, ISC to handle 2.4

Staff ICT Skills Development

The ICT skills development programmes need to be developed. There is an urgent need to carry out a review of the training needs identified under the ongoing EU Capacity Development Programme to come up with a comprehensive ICT skills development programme for ICT staff and general users.

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2.5

Promotion and Advocacy Programme for the ICT Strategy

A deliberate promotion and advocacy programme needs to be developed and implemented to popularize and advocate for the benefits of the ICT Strategy 2012 – 2016 ICT within the NPC, other government agencies and the general public. 2.6

Critical Success Factors for the implementation of the NPC ICT Strategy

In order for the NPC to realise successes in the implementation of the ICT Strategy 2012 – 2016, below are some of the key critical success factors to be observed. They include; i.

Leadership: a need for both high level political and technical support and leadership is a prerequisite.

ii.

Attitudinal change through persuasion and sensitization – Awareness about the benefits of ICT in NPC service delivery and access is going to be critical.

iii.

Governance Mechanisms: Setting up an adequate ICT institutional structure for ICT implementation will be important.

iv.

Citizen-Centric Approach: Designing and implementing ICT applications and services focusing on user and citizen needs.

v.

Collaborative Relationships: Creating synergies to share resources and optimize the economies of scale.

vi.

Policy, Legal and Regulatory Frameworks are critical in order to create an enabling environment for ICT implementation.

vii.

Technology Architecture, Interoperability and Standardization will require harmonization and coordination.

viii.

Information Management and Security aspects should be adequately addressed.

ix.

Existing ICT infrastructure should be improved and expanded

x.

Planning, Budgeting, Monitoring and Evaluation should be strengthened

xi.

Lobbying and Advocacy program is necessary.

2.7 NPC ICT Planning, Budgeting, Monitoring and Evaluation The implementation, monitoring and evaluation of the NPC ICT Strategy shall be the responsibility of the NPC Technology Implementation Advisory Committee. The NPC will need to develop and put in place a participatory monitoring and evaluation framework for assessing performance of the ICT Strategy. Monitorable indicators for the NPC will need to be developed. In addition, a mechanism for evaluating the impact of the ICT strategy on the overall performance of the NPC will be required. In this regard mechanisms should be put in place to:

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(i)

Ensure that the ICT strategy activities are fully in line with the NPC Strategic Plan, GRN ICT policy, e-Government and other development frameworks of the country. This will lead to adequate inclusion of the proposed ICT activities into the NPC plans and budgets;

(ii)

Ensure that the clients (system users and general public) concerns and complaints are properly attended to at all levels, to improve their satisfaction; and

(iii)

Encourage all ICT applications and service to take necessary measures that ensure data and information security at all times. This is particularly in view of guarding against the cyber terrorist activities.

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3.0 NPC ICT STRATEGY 2012 – 2016 IMPLEMENTATION ROADMAP 3.1

Activities Identified [Please suggest but to be agreed and reorganised at the retreat meeting] A. VERY URGENT ACTIVITIES Priority Activity Title

Source of Funding

1 2

B. URGENT ACTIVITIES Priority

Activity Title

Source of Funding

1 2

C. CONTINUOUS/ ONGOING ACTIVITIES Priority Activity Title

Source of Funding

1 2

D. FUTURE ACTIVITIES ( Not prioritized) Priority Activity Title

Source of Funding

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3.2

Work Plans (Year 1, Year 2, Years 3, 4 and 5)

To be developed during retreat

3.2.1

Work Plan (2012/2013)

To be developed during retreat

3.2.2 4

Work Plan (2013/2014)

To be developed during retreat

4.2.1

Work Plan (2014/2015/2016)

To be developed during retreat

13


4.0 MONITORING AND EVALUATION Constantine

14


5.0 APPENDICES

15


NPC ICT Strategy (Draft Template Ver 1 0) (3)  

To be done at the end i To be done at the end ii To be done at the end iii

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