Page 1

Community magazine

Spring

is in the air Dig in with us! Page 11

NORTHWOOD CORPORATE OFFICE Suite 1 South , 130 Eileen Stubbs Ave, Dartmouth Nova Scotia B3B 2C4 1-800-461-3346 (902) 492-3346

info@northwood.care www.northwood.care Please visit our website for additional resources Northwood Live More Halifax Campus Edward Roach Centre

Bedford Campus Ivany Place

In Your Home across Nova Scotia

www.northwood.care

SPRING 2017

LIVE MORE


Spending a moment with Northwood’s President and CEO, Janet Simm

We are so fortunate at Northwood to be part of something that really matters, something that makes a difference in the lives of seniors and vulnerable adults. When I get bogged down in the ‘business of doing business’, I take a moment to reflect on why we are really here, and how financial plans and strategic objectives and management processes all come down to one thing. Live More. We are here for a reason. And it’s the same reason our founder Ed Roach identified in the 1960s. He believed that our elders deserve to flourish in a society of belonging, dignity and choice. For nearly 55 years, we have continued to meet this need through countless innovations that make Northwood a best practices organization, looked to by many in the health and continuing-care industries as a beacon for excellence in person-centred care. In behind the day-to-day care of our clients, we have developed an amazing corporate reputation for leadership in advocacy, research, innovation, community, diversity, and loving care. Much of our work is shared and co-created with countless likeminded partners and providers across Canada and

1

beyond. We are a not for profit. We are here for social good. All of this social justice power (we call it the power of love) comes down to the experiences our clients have in the moment. Have we created an environment that fosters happiness? Do our clients and their family members feel both cared for, and cared about? Are we always striving for the next best thing - for an even better Live More experience? It is a great responsibility we all share as Northwood staff. And while it isn’t always easy, it is always a pleasure, because we know we are part of something deeper and greater than the task at hand.

This edition of Live More Magazine features quotes from our clients living at our Halifax and Bedford campuses. In their own words they are describing what it means to Live More at Northwood. That’s the power of love!


Spring • 2017

Living Histories Help Bridge the Connection In health care, there are always lots of opportunities for improvement. In hopes of enhancing the quality of life for residents, we are focused on resident centred care and helping residents live more. Over the past six months, Northwood has introduced a program called Living Histories. Created by a registered nurse from Illinois, the program aims to help healthcare workers provide care for the ‘heart and soul’ of the resident. It is a process of gathering and sharing basic life information, such as where the resident was born, where they worked, what their hobbies were/are and things about their family. When a resident comes to live at Northwood, they are asked a lot of questions about their medical condition and past medical history. This is very different. Living Histories is about the resident and nothing about their medication condition. There are currently 18 trained volunteers completing interviews for the Living Histories initiative. One of those volunteers is Elizabeth Thorpe. Already a registered Northwood volunteer, Elizabeth heard about the program in an email. “Because of my interest in genealogy,” she says, “I thought it would

be an excellent idea to encapsulate living memories.” So far, she’s interviewed and written the life histories of four residents. “I’ve thoroughly enjoyed meeting the residents and listening to them tell me about their lives. It is a rare moment when one sees another person’s eyes light up whilst recalling a memory.” Elizabeth strongly encourages other volunteers to become part of the program. “This program recognizes that every individual has noteworthy abilities and life experiences that should be cherished.” It is Northwood’s hope that a Living History will be created for each resident living in care. The written stories are/will be accessible not only to all In Care Living staff, but also to residents and families.

The Living History Program© is offered through The Beryl Institute, the global community of practice and premier thought leader on improving the patient experience in healthcare. Learn more at www.theberylinstitute.org.

www.northwood.care

2


.. . g n i duc

l l a W l l i B

Intro

t Tenan d o o w North

Bill Wall is a sweet and socialable guy. He’s spent his life teaching and informing others about the important events happening around us. He is a family man and someone people can always count on. Born William John Skelton on March 28, 1935, Bill spent some months in a family home during which time his mother visited and shared in caring for him before the family parents adopted him. He grew up in Halifax and attended College Street School and later, St. Patrick’s Boys High School. For several summers during his teenage years, Bill spent time in the Army Cadets. He took army cadet training courses and travelled to camp Val Cartier, Quebec and camp Aldershot outside of Kentville. When he turned 19, Bill joined the 5th Provost Company (Military Police Reserves). He was sent to Aldershot where he was assigned to the Provost Detachment and tasked with camp security, patrolling the surrounding community and aided by Regimental Police, re-opening the Number 10 Detention. “My short time served came at the end of the Korean War but was long enough to convince me I wasn’t cut out for military life,” says Bill. During high school, Bill was part of a student

3

volunteer group that did a Saturday afternoon radio show on CJCH called ‘Teen Review’. The group reported on things of interest to teens as well as doing broadcasts of the high school hockey games. Bill knew he wanted to get into broadcasting (after his stint in the military) and landed a part time job with CJCH doing sportscasts and special assignments. Over the next several years, Bill worked at CKCL in Truro learning how to announce/operate, at CKMR in Miramachi as a duty announcer hosting the morning show and at CHSJ in Saint John doing midday duty announcing. Upon returning to Halifax, Bill went to work with an engineering/inspection firm. On November 1, 1956 however, a coal mine explosion occurred in Springhill. That evening, Bill received a call from CJCH’S night news producer, Edmund Morris, requesting he go and send back reports from the scene. “When I arrived, I had access to an existing open phone line in the Cumberland Rail and Coal Company’s electrical shed that allowed me to report live on air,” explains Bill. “This allowed me to scoop the competition when I was told by a personal contact that five miners coming up from the depth of the mine had been found by rescuers.”


Spring • 2017

In 1957, Bill moved to Amherst to be news and sports director with CKDH, the newest radio station in the Maritimes. He became the play-by-play voice for the Amherst Ramblers; a team that would dominate senior hockey in the Maritimes.

While in Amherst, Bill and Shirley were active participants in Lions Club projects. Bill also served as the campaign executive for the Halifax United Way reaching the goal of one million dollars for the first time in the organization’s history. He continued as a board member for two years advising on their advertising campaigns. After spending a year in St. John’s as a duty announcer at VOCM (one of only three radio stations in Canada whose identity began with a ‘V’ because they were licensed while Newfoundland was still a British Colony), Bill and his family moved back to Halifax where he rejoined the engineering/ inspection company.

Amherst, NS. Photo courtesy of Town of Amherst Archives

Then in 1958, another disaster occurred in the lone but very deep mine in Springhill. Bill rushed to the scene and immediately began reporting the rescue attempts by dragomen and bare faced miners to reach any survivors of the Bump (floor and ceiling coming together) where miners were working. Although many miners were brought to the surface alive, it was not until seven days later that a small number working at one of three coal faces were found alive. While living in Amherst, Bill met his wife Shirley; a nursing student at the Highland View Hospital School of Nursing. Shirley later received her nursing degree from Dalhousie University and worked for 50 years in the profession. She always believed good nursing started at the bed side in caring for the needs of the patient.

Knowing that Bill is a people person, it’s no surprise to learn that he and Shirley hosted several Chinese professional graduates sent to Canada to upgrade their skills and learn the Canadian way of living. “One particular engineering student received permission to stay in Canada,” says Bill. “I was able to get him enrolled in a robotics engineering course at NSIT, co-sponsored by Pratt & Whitney.” Bill explains that the student excelled in the course and was offered a position with the company, which led him returning to China as a line manager with Pratt & Whitney. Not too long after and with Bill and Shirley’s guarantee of sponsorship, he, his wife and their two children all became Canadian Citizens. “We kept in contact with them and within a few years he wanted me and Shirley to come to China as his guests for a month. We did and enjoyed one experience after another before returning from Hong Kong airport; the last of six cities we toured with him always by our side.”

www.northwood.care

4


After the deaths of Bill’s adoptive parents and at the request of his daughter, Bill began a search for his biological mother (who may have passed an essential tremor to him at birth). Upon learning his birth name from his oldest adoptive brother, Bill was able to approach a family appeals judge who gave him authorization to use his name in a letter to the Department of Community Affairs to release the information he was seeking. A short time later, Bill was told where to find his biological mother’s obituary. “When I read it, I discovered my mother still had three surviving sisters,” says Bill. “I contacted them and learned about a blood brother still living, somewhere in British Columbia.” Bill was able to find his brother and make contact within a few hours of searching on the internet. “It was only a short time later that both families came to meet one another and form a bond which lasts to this day.” Bill and Shirley have three children, two sons and a daughter, but unfortunately they lost their youngest

“Any time anything goes wrong, staff are there to help me. I love them all.” “Thank you for your kindness and support.” Northwood Residents

5

son to brain cancer nearly six years ago. Two and a half years later, Shirley died from bone cancer. “In coming to live in Northwood (Halifax Campus), I couldn’t have managed to do so without the help of my daughter and friends,” he says. “After getting somewhat settled here I found it easy to make friends with other tenants, residents and always helpful staff.” Bill says the highlight of his day is sitting down for dinner with his table mates and engaging in the interesting happenings of the day. Bill appreciates that getting out shopping or taking in a movie is made easy by using the transit buses which stop at the Northwood Halifax Campus on a regular basis. He also recently become a member of Reboom, and enjoys staying informed about their upcoming events and programs.

“Although I have been here for a relatively short time, not quite eight months,” says Bill. “It has proven to be a happy and wise move.”


Spring • 2017

All About

Bridge Bridge is not a game for the faint hearted. It’s an ancient game; originally called “Whist”. But in those days there was no bidding, and the trump suit was established by drawing a card. The game changed to “Bridge” when the people in charge decided to have a bid to name the trump suit. The shift took place perhaps because Russian Whist was called “Britch”. Things were complicated a bit further when it was decided that a bidder must win the number of tricks they had bid in order to score points. It seems to be a mysterious game. A player once was dealt a hand of 13 spades. In his excitement, he bid “7 no-trump”. Unfortunately, he could not win a single trick. Bridge is a good game. If you win, it’s because of your skill in play. If you lose, it’s because you were dealt poor cards.

Duplicate Bridge is for the really dedicated types. I played once, my partner was a taxi driver who gave up an evening’s earnings for the game. We played 24 hands, after which he lectured me about my errors – he remembered every card of the 24 hands! Bridge is governed by three sets of rules: (1) the Laws of Bridge; (2) the Bidding Conventions; and (3) the Social customs. It’s no wonder people shudder at attempting it. During the bidding, there must be no body language. No smiles, nods, or twitches. You must call your bid in a calm, quiet voice. Not easy when you’ve been dealt a very good hand. Because of the many changes in our society, bridge is not as popular as it was 50 years ago. I think it is the best card game there is. Submitted by Stephen Jefferson, resident, Bedford Campus

“Thank you for caring and going above and beyond the call of duty - you have all done so much for me.” Northwood Resident

www.northwood.care

6


Northwood’s Resident/Family Survey Results There are many different ways we measure our quality of care, but one of the most meaningful for us, is by actually listening to the voices of our long term care residents and families. This past summer, we surveyed our residents and family members in order to better understand the experience they have had with Northwood. By evaluating the results, we can identify both our areas of strength and those areas where we can improve. Surveys were conducted at Northwood’s Halifax Campus and Bedford Campus (Ivany).

7 7


Spring • 2017

What families told us • Overall perceived quality has remained high and in line with the national average • 93.5% of family members rated quality of care as Very Good or Excellent, compared to 91.1% nationally.

We heard from 220 residents (151 in Halifax and 69 in Bedford) and 186 family members (124 from

• We performed best on Global Quality and Communication. This includes things like providing tender loving care, keeping you informed and being responsive to requests. • Our areas for improvement are Assistance with Eating and Activities.

Halifax and 62 from Bedford). Below are some highlights from the survey: What residents told us • Our overall quality of care has improved since 2014 and we are now above the Canadian Long Term Care average! • 88.2% of residents rated our quality of care as Good or Excellent compared to 83.7% nationall • We perform best on questions related to Dignity and Autonomy. This includes things like, having enough privacy, being treated how you want to be treated, choosing what you do each day, and being involved in care planning. • We most need to work on having enough variety and choice in Food and Activities offered.

We will be working over the coming months to improve on the identified areas and look forward to sharing our progress with you! For full results and a break down by facility, please visit our website at www.nwood.ns.ca. If you have any questions about the survey, please contact Kathryn Graves, Quality Specialist at kgraves@nwood.ns.ca

“Northwood staff are like my family – without them I would not be able to function.” Northwood Resident

www.northwood.care

8


Northwood Staff Embrace Diversity In many ways Northwood is a reflection of the wider community. The influx of new immigrants to Atlantic Canada combined with our own rich heritage of diversity, has changed the profile of Northwood’s residents, tenants, staff and volunteers. In recent surveys, about 10% of our employees identify themselves as a visible minority. Northwood recognizes that every individual brings unique capabilities, personal beliefs, individual aspirations and their own life experiences to the organization. Northwood embraces these differences and celebrates opportunities that allow those differences to flourish. We believe that we are stronger together and that together we create a place where people can Live More. Northwood’s vision is to create a welcoming and inclusive community for all. Recognizing that both gaps and opportunities exist, Northwood is working on implementing a multi-year diversity strategy to shift the culture of the organization, enhance leadership skills and increase individual awareness

9

of our cultural differences. Our strategy ensures that our systems support the goals of cultural competence, diversity, equity and inclusion. As part of our diversity strategy, Northwood is introducing a Living Diversity education program to be delivered to all staff. The program is an opportunity to reflect on our personal cultures, perceptions and beliefs, and to discover the vast life experiences of the people we share our work lives with every day. Through a customized approach, staff explore and create their own personal and professional diversity goals. Staff will participate in five separate modules including Understanding Core Concepts, Exploring Individual Diversity, Stereotypes and Bias, Human Rights and Fair Treatment and Speaking Up and Taking Action. Together staff will learn how to deepen their understanding and enthusiasm for the variety and zest we all contribute to the collective Northwood experience and our commitment to deliver client focused care.


Spring • 2017

Community Innovation If you follow Highway 107 east out of Dartmouth, you’ll find yourself in the picturesque community of Musquodoboit Harbour on the Eastern Shore. Nestled at the head of Petpeswick Inlet, this beautiful

local connections and builds from the heart of community. It helps people do what they think they need to do to stay well,” says Margaret Szabo, Northwood Director Business Development. “We are delighted to be able to help and to give back to this community where we work each day to help clients stay at home.”

rural community is well-known for its rugged shores and wonderfully restored Railway Museum. Unfortunately, like many similar communities across the Province, access to services can be a major challenge for those who live there. With 40% of the population over age of 50, the Eastern Shore has the highest percentage of chronic conditions in the HRM district. Thanks to a generous grant from the Nova Scotia Health Authority and the Nova Scotia Department of Health and Wellness, that’s about to change. The Old School Community Gathering Place, a nonfor-profit community hub dedicated to improving the lives of residents along the Eastern Shore, saw an opportunity to empower its community. Partnering with the Self Help Connection, Eastern Shore Mental Health, the Eastern Shore Community Health Board and Northwood, they submitted an application to the new Chronic Disease Fund. The Eastern Shore group was thrilled to receive $69,000 to develop a community-based peer support network to address the risks associated with chronic diseases among the elderly. “We were so impressed with the Old School and how they brought together a team of experts focused on the greater common good. This grant strengthens

“Older adults will be empowered to adopt strategies suited to their lived experiences and community connections,” says Carole Jones, Board Chair of the Old School Community Gathering Place. “Our goal is to reduce the progression of chronic disease and improve the lives of participants using a peer support model similar to mental health.” The project focuses on chronic conditions such as high blood pressure, diabetes, obesity, heart disease, arthritis and mental health. Facilitators will be trained to work with local community groups in the area to support the initiative. Northwood will continue to work with the group for the two and half year life of the project. “It’s an example of innovation at the local level,” says Carole Jones. “Local community members reaching out to help their neighbours.” We see it as an example of the power of love!

www.northwood.care

10


William E. Frank Live More Park

Edward Roach, Northwood’s founder, had a dream. He believed that people committed to an ideal could make a difference. This spring, with the amazing commitment of people from across this community, the William E. Frank Live More Park at Northwood’s Bedford Campus (Ivany) will officially open for all to enjoy. The community garden and park has been named the William E. Frank Live More Park, thanks to a very special donation from The Edwards Family Charitable Foundation. The donation will honour the memory of William E. Frank, the Foundation’s late administrator. Bill Frank was a long-time friend to Northwood and

to the community as he worked tirelessly to help those less fortunate, particularly children. Bill would be so pleased to know the Park will bring together all community members, regardless of age or ability, helping them to live more. Spring is here and the William E. Frank Live More Park is alive with construction activity! Nearly 1100 m2 of pathways are ready for paving in the spring and underground electrical and water lines are now in place. Absolutely committed to the West Bedford community, Clayton Developments and Cresco are currently building a stunning potting and storage shed (artist rendition pictured right), modeled after a historic train station! The Cobequid Community Health Board has confirmed the Park will receive a Wellness Grant to build dementia-friendly signage. Signs will help all people find their way around the garden using colour contrast, light reflectance value, pictures and words to aid understanding. We are also delighted to share that Commissionaires Nova Scotia will help to fund a water feature to commemorate the sacrifices veterans have made in service of their country.

Park signage facsimile

11


Spring • 2017

Northwood believes in vibrant communities, and through its mission seeks to give back to the communities where we live, work and play. Enabling people of all ages and walks of life to be healthy, feel welcome and enjoy the outdoors, the William E. Frank Live More Park will be based on ‘dementia friendly’ and accessible building principles.

Fundraising for Landscaping! Funds are still needed to help create landscaping for the Park. Making a donation is easy! • Call the Northwood Foundation at 902-454-3069. • Go to the Northwood Foundation web-site at www.northwoodfoundation.ca and select Making a Difference. Choose Live More Park and donate! You can follow progress of the Park by joining the West Bedford Community Garden Facebook Page. Call 902-454-3351 to reserve a garden bed or to get involved.

Mail your Live More Park donation to the Northwood Foundation at 130 Eileen Stubbs Avenue, Suite 1 South, Dartmouth, Nova Scotia B3B 2C4

Potting & storage shed facsimile

www.northwood.care

12


Congratulations Michael! Northwood Halifax resident, Michael Smith travelled last November to Ontario to compete in Boccia Blast. He came home with the bronze medal in pairs, with partner Jennica Gagne! Following the event, Michael was ranked 23rd nationally and has qualified to compete at the Canadian Nationals in Montreal in March. Michael started playing boccia ball for fun about 15 years ago. He enjoys the game because it requires concentration and strategy. Congrats Michael!

13


Photo by Bill Ryan

Spring • 2017

Bedford Campus (Ivany) residents give to the IWK Doris Darer, resident in Mayflower Point at our Bedford Campus (Ivany Place), wanted to do something with all of the prizes she was winning while playing bingo. “You can’t keep everything,” she says. Wanting to help others, she decided to donate the prizes – new stuffed animals – to the children at the IWK Hospital. Doris recruited several other residents, and before they knew it, they had quite a collection. One of Doris’ friends (who lives in the community) also knitted finger puppets to donate.

Remembering Cheeto Last fall Northwood lost a unique member of our family. Cheeto was a prized thoroughbred Tea Cup Poodle, belonging to Halifax Campus tenants, Billie and George. Cheeto had recently celebrated his 15th birthday and was the mascot of our Halifax Campus location, as well as a registered volunteer. He made his daily rounds bringing much needed comfort and cheer to all those who knew him. Submitted by Bill Mont, Northwood Halifax Campus tenant

The toy collection was brought to the IWK by a staff member, who was met with a very warm welcome. “It was wonderful how it all turned out,” says Doris. “We’re going to continue the collection and will hopefully be able to make another donation soon.” Pictured above left to right is Zita Chapman, Margaret Roden, Doris Darer and Ora Slade.

www.northwood.care

14


Northwood named one of Atlantic Canada’s Top Employers for 2017 It’s no secret that Northwood is a great place to work. You see it in the high number of long serving employees who choose to stay with Northwood year after year. You also see it in the number of applications we receive whenever a job is posted. Now others are seeing it as well. In December, we were named as one of Nova Scotia’s top employers for 2017. In January, the Atlantic Business magazine named Northwood as one of Atlantic Canada’s top employers for 2017. This is the fifth year in a row that Northwood has won the award. Both awards are recognition for the efforts Northwood has made to create a great place to work. Northwood believes its employees are its greatest asset. We invest in our employees by providing opportunities for continued professional development through

15

formal mentoring opportunities and ongoing in-house and online training programs. Staff also have access to a number of discounts at local businesses, benefit from in-house facilities like our fitness centre and the health centre and participate in a variety of organized events. Employers complete an extensive application process that includes a detailed review of their operations and HR practices. “It was a lot of work,” says Janet Simm, President and CEO of Northwood. The application called for detailed information on a broad range of subjects, programs and initiatives geared to staff. “To be recognized five years in a row is quite an achievement. It speaks volumes about what we have in place to support our staff.” A great place to work means a committed staff who support our focus on person centred care and deliver on ourcommitment to loving care. Together we build a place where people Live More.


Spring • 2017

How to Lower Your Fall Risk • Stop and smell the roses; take your time, don’t rush when walking or getting up • Keep stairs and walkways (both inside and out) free of clutter

Marjorie Lindsay has once again given her support to Northwood’s Seeds of Success program for mental health. In 2015, Majorie Lindsay graciously donated $100,000 to fund the first mental health program for residents living in long term care. Seeds of Success is Northwood’s mental health and wellness support program. It promotes good mental health and healthy living, which allows participants to feel, think and act in ways that help them enjoy life and cope with its challenges. Thank you once again to Marjorie, who recently donated another $70,000 so Seeds of Success can continue to provide residents and tenants with much-needed programs and support.

• Use hand rails and grab bars to keep you steady on your feet • Balance your body through good nutrition, hydration, and gentle stretching exercises • Keep an eye on your vision and get your sight checked regularly • Know what you are taking: talk to your pharmacist or doctor as some medications may make you prone to dizziness and falling • Put your best foot forward in well-fitting, sturdy shoes • Check your home for slipping and tripping hazards • Ask for help if you are worried about falling Northwood has many assistive technologies that help seniors and vulnerable adults live with more safety and confidence. If you want to learn more, please contact our Intouch team at 1-800-461-3346. Courtesy of the Government of Canada website

www.northwood.care

16


Live More Awards Dinner a Huge Success The Northwood Foundation held its 19th annual Live More Awards dinner at the Cunard Centre on Saturday, April 29th. The event raises funds to support the development of programs and services that add to the quality of life for Northwood residents and clients in the community. This year’s event was presented by Stewart McKelvey, The Sobey Foundation, Clearwater Seafoods and Micco Companies and attracted over 500 people. The focus of this year’s gala was the creation of a dementia-care program for Northwood that will include a Memories Room (Kaye’s Place) at our Halifax Campus as well as other dementia-friendly initiatives. This new room will provide a therapeutic space dedicated to residents and family members.

The space is designed to promote comfort and retain one’s abilities through a multi-sensory activity approach. Dinner attendees were also asked to support the construction of Cozy Corners through our Fund-aNeed initiative. This innovation is the result of a family research survey Northwood conducted at our Halifax Campus. Family members of residents living with dementia were asked to identify what they needed to have a “live more” experience with their loved ones. “A cozy, quiet space that looks and feels like home, where they can put their arms around their loved ones,” was the result. Northwood’s Cozy Corners! Thanks to the generosity of attendees, we raised enough funds to create 12 welcoming spaces on each floor at our Halifax Campus for all residents and families to visit and have a cup of tea. This year’s event celebrated Jim Dickson, the recipient of the Hedley G. Ivany Live More Award.

LEFT: Participants enjoyed a beautiful 4 course meal prepared by the Cunard Centre staff. RIGHT: Jim Dickson (right) receives the Hedley G. Ivany, Live More Award from Jason Spillner, Hedley Ivany’s grandson.

17


Spring • 2017 Jim chose to honour his mother, Katherine, with the award. Katherine is a resident at Northwood’s Halifax Campus, and lives with dementia. Jim and his family have been great supporters and champions for Northwood, and we are so delighted that they are part of our Northwood “family members” community. Kaye’s Place is named in her honour. In addition, the event also recognized six individuals who contribute to Northwood’s vision through our values-governed actions. Called the Live More Distinction Awards, these people represent the many external individuals, partnerships and community connections outside of our organization that work with Northwood to make “live more” happen. These awards included: Starr Dobson for Advocacy; Ruth Martin Misener for Research; Rosanne Burke for Innovation; Betty MacDonald for Diversity; and Joyce Bond for Loving Care. We are so thrilled to announce that a total of $301,812.00 was raised. Thank you to our sponsors, donors, volunteers and participants who helped make this event a huge success.

Introducing Krista Lahey, Northwood’s NEW Volunteer Coordinator

Krista Lahey

Krista Lahey recently took on the position of Volunteer Coordinator for Northwood. Already a member of the Northwood team for nearly a year in human resources, Krista was intrigued by the idea of working with volunteers. “Although my background is in HR, my passion has always been in recruitment and engagement,” she says. “I liked the thought of recruiting volunteers for such a variety of roles.” Volunteers represent an essential part of Northwood and are residents, students, alumnae, family members and people in the community. Volunteer opportunities are countless with openings at all locations, as well as some that allow volunteers to work from their own home.Krista will be working with volunteers and managers to confirm proper training is being provided, and will seek feedback to make sure volunteer needs are being met. “My goal is to ensure that our volunteers are getting the most of their volunteer experiences.”

Money raised from the Live More Awards will support resident and families living with dementia.

To learn more about volunteering at Northwood, visit nwood.ns.ca/become-involved or call Krista at 902-454 3353.

www.northwood.care

18


Live More Magazine  

Northwood is a dynamic continuing care organization with a wide variety of programs, services and living options for older adults. Whether y...

Live More Magazine  

Northwood is a dynamic continuing care organization with a wide variety of programs, services and living options for older adults. Whether y...

Advertisement