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LETTER FROM THE PRESIDENT Dear Friends, The National Multiple Sclerosis Society, South Florida Chapter presents a one stop 2013 MS Hurricane Resource Guide to get you prepared for the hurricane season.


Within this guide you will find helpful tips on developing a family plan, how to protect your home and important numbers and websites. Additional resources will provide answers from what to include in your hurricane kit and special/medical needs shelters and transportation.

In case of a storm, it is a great idea to stay connected with the National MS Society by following us on Facebook and Twitter.

Like us: MS.southflorida

From June 1 through November 30, you should take special precautions. Please be alert of all weather conditions during this time of year.

Follow us: @nmsssfla

Wishing you and your family a safe hurricane season.


Watch us: MSsouthflorida

Karen Dresbach President

TEXT MESSAGE TIP After the storm, there is limited communications on cell phones because of fallen satellite towers. A quick and easy alternative to talking on your cell phone is text messaging. Text messaging functionality runs on a different frequency range than regular voice frequency. Check with your cellular phone service provider about this feature. If you do not know how to text message, have a friend or family member give you a tutorial.



NATIONAL MULTIPLE SCLEROSIS SOCIETY Tel: (954) 731- 4224 Fax: (954) 739-1398 South Florida Chapter 3201 West Commercial Blvd. Suite127 Ft Lauderdale, FL 33309 Chairman: Fred Zuckerman Vice Chairmen: Joey Epstein Ed Pozzuoli Secretary: Diann Geronemus Treasurer: Richard Cascio Chapter President: Karen Dresbach Editor: Jolene Caprio Information provided by the Society is based upon professional advice, published experience and expert opinion. Information provided in response to questions does not constitute therapeutic recommendations or prescriptions. The National Multiple Sclerosis Society recommends that all questions and information be discussed with a personal physician. The Society does not endorse products, services or manufacturers. Such names appear here solely because they are considered valuable information. The Society assumes no liability for the use or contents of any product or service mentioned. The National Multiple Sclerosis Society is dedicated to ending the devastating effects of MS. © 2013 National Multiple Sclerosis Society, South Florida Chapter

STORMS AND MS ARE UNPREDICTABLE. THIS IS WHY WE’RE HERE. The National Multiple Sclerosis Society will be available to answer questions or if you need assistance. In the event that our local chapter office closes, call 1 800 FIGHT MS (344-4867). You will be transferred to our Information Resource Center where you can speak to trained counselors for information and support. You can also check our website,, for updates on the status of programs and events. Our National office will maintain the website. 2013 HURRICANE NAMES Andrea Barry Chantal Dorian Erin Fernand Gabrielle

Humberto Ingrid Jerry Karen Lorenzo Melissa Nestor

Olga Pablo Rebekah Sebastian Tanya Van Wendy

CLASSIFICATION OF HURRICANES (SAFFIR – SIMPSON SCALE) Category Sustained Wind Strength Damage One 74-95 miles per hour Two 96-110 miles per hour Three 111-130 miles per hour Four 131-155 miles per hour Five 156 miles per hour and above




PROTECT AND STRENGTHEN YOUR HOME FOR HURRICANE SEASON It is important to take all of the necessary steps to eliminate potential flying objects that can damage your home or other homes in your neighborhood. • Free-standing objects (e.g., loose roof tiles) should be removed to prevent them from becoming projectiles when strong winds blow. Ask your neighbors to do the same. It is also important to follow some general safety tips for protecting and strengthening your home. • Shield your windows, doors, garage doors and similar openings to keep winds out of the house and minimize pressure on the roof. • Cover all vulnerable areas with securely fastened shutters, or if feasible, replace them with impact-resistant systems. • Doors and windows should also be properly caulked and weather-stripped. • Have your house inspected to confirm that the roof structure is properly anchored to the walls, the walls to the foundation and to reinforce any weak connections.

Tropical Storm A tropical system in which the maximum sustained surface wind speed ranges from 39 to 73 mph. A tropical storm can produce a lot of rainfall and wind, which can cause some beach erosion and boat damage. Tropical Storm Watch An announcement that tropical storm conditions are possible within the specified coastal area generally within 48 hours. Tropical Storm Warning An announcement that tropical storm conditions, including sustained winds of 39 to 73 mph, are expected somewhere within the specified coastal area within 36 hours or less. Hurricane A tropical cyclone with maximum sustained surface winds of 74 mph or more. A hurricane is the worst and strongest of all tropical systems. Hurricane Watch An announcement issued 48 hours in advance that hurricane conditions pose a possible threat to coastal areas. Hurricane Warning An announcement issued 36 hours in advance that hurricane conditions are expected somewhere within the specified coastal area. This is the time to get ready for severe weather. High winds and coastal flooding will develop many hours before the eye of the storm actually comes onshore.


AREAS OF PARTICULAR CONCERN FOR INDIVIDUALS WITH MS • Create a support network to help in an emergency. • Tell these people where you keep your emergency supplies. • Give one member of your support network a key to your house or apartment. • Contact your city or county government’s emergency information management office. Many local offices keep a list of people with disabilities so they can be located quickly in the case of a sudden emergency. • Wear medical alert tags or bracelets to indicate you have multiple sclerosis. • Show others how to operate your scooter or wheelchair. • Know the size and weight of your scooter or wheelchair; know whether or not your wheelchair is collapsible in case it has to be transported. • Arrange for more then one person from your personal support network to check on you in an emergency. It is important to have at least one back-up in the event your primary person is not available. • If you are vision impaired, deaf or hard of hearing or unable to use the TV or radio, plan ahead for someone to convey essential emergency information.

05 • If you use a personal care attendant obtained from an agency, check to see if the agency has special provisions for emergencies (e.g., providing services at another location should an evacuation be ordered). • If you live in an apartment, ask the management to identify and mark accessible exits and access to all areas designated for emergency safe rooms. Ask about plans for alerting and evacuating those with sensory disabilities. • Have a cell phone with an extra battery. If you are unable to get out of a building, you can let someone know where you are and guide them to you. Keep the numbers you may need to call with you if the 9-1-1 emergency number is overloaded.

IF YOU USE A WHEELCHAIR OR SCOOTER • Have a manual wheelchair for backup. • Have an extra battery. A car battery can also be used with a wheelchair but it will not last as long as a wheelchair’s deep-cycle battery. • Check with your vendor to see if there is an adapter to recharge your wheelchair/scooter battery through the cigarette lighter socket in your car. • Teach those who may need to assist you in an emergency how to operate necessary equipment. Also, label equipment and attach laminated instructions for equipment use.


1. Safeguard your home. Know your home’s vulnerability to storm surge, flooding and wind damage. 2. If you happen to live in an evacuation zone, know where you will evacuate if you need to (e.g., shelter, friend, relative, hotel). Remember, shelters will be open but they should be considered a last resort. 3. If you plan to stay home, hurricane shutters are your best defense. Practice installing them (or make sure you have someone who can help you install them) before a hurricane approaches. 4. Locate a safe room or safest area(s) in your home. This is usually an interior room on the lowest floor with no windows or exterior walls (e.g., closet, bathroom, utility rooms) that can provide a second level of protection from airborne debris. 5. Stock your “must-have” supplies in your safe room. 6. Designate an out-of-state friend as a primary contact so all your family members can have a single point of contact.

MS CONNECTION: HURRICANE EDITION 2013 Management for more information. 9. Place valuables, photos and copies of important papers in waterproof bags and store in a safe place (safe deposit box). Include photos of the interior and exterior of your home and your driver’s license. Make a list of medications, important names, addresses and phone numbers (e.g., doctors, lawyers, insurance agents, family, friends). Also include a list of account numbers and policy numbers (e.g., health, flood, auto, home).Post emergency telephone numbers by your phones and make sure your children know how and when to call 9-1-1. 10. Review your insurance coverage as flood damage is often not covered by homeowner’s or renters insurance. 11. Pay bills before the storm. If you pay bills online or by phone, do it before a hurricane hits, even if they’re not yet due. A hurricane could interrupt phone service, causing you to miss payments and incur late charges. If you pay by mail, send payments at least two days before a hurricane strikes. The post office will not pick up mail within 24 hours of a storm. For even greater peace of mind, set up automatic payment plans to ensure that your payments are made on time.

7. Make a plan now for what to do with your pet(s) if you need to evacuate.

12. Be aware of local gas stations in your area that are prepared with generators for after the storm.

8. For Special Care Needs, pre-registration is required. Call your Office of Emergency

13. Remember to take the time now to work on your family plan.



Collier and Lee Counties

No Person Left Behind The “No Person Left Behind” program has been established to provide the local Emergency Operations Centers (EOC), Police and Fire Rescue with the numbers, types, needs and locations of people with disabilities prior to, during and after a hurricane or disaster. This program has been created under HIPPA guidelines and information is strictly confidential. A phone call notification system allows the registered person to be advised of an impending hurricane and will receive a call after to check on the individual’s status. This program does not supersede the local EOC’s “Special Needs Programs,” but rather enhances it when used in conjunction. If you require special needs at a shelter, please also register with your local EOC.

Broward County

To access the registration form, go to www., fill it out online and submit. It’s as easy as that. The website also provides a wealth of information and resources for people with disabilities.

SOCIAL NETWORKING Before the next hurricane is near, add the National MS Society, South Florida Chapter as your friend on Facebook and Twitter. This is a great way to stay informed with quick delivery of storm events. Do not use social networking as your primary source of information but as an additional source to stay up to date. It is also a good idea to become fans of local new stations to keep you in the loop. Find the National MS Society, South Florida Chapter on Facebook and follow us on Twitter – @nmssSFla.

Vulnerable Population Registry The Vulnerable Population Registry is a program that allows people who would be at risk following a hurricane to register in advance so that emergency workers may plan a better response during a recovery effort. The Registry is a joint partnership between all municipalities and Broward County. Each city may use the Vulnerable Population Registry list in a different way, based on their city’s recovery effort. The easiest way to register is online at Registration does not guarantee that you will be provided assistance. If you do not have access to a computer, you can also register by calling the Broward County Call Center at (954-831-4000 (TTY 954-357-5608).



SPECIAL/MEDICAL NEEDS SHELTERS AND TRANSPORTATION BY COUNTY Broward Pre-registration is encouraged. Call (954) 357-6385, (954) 357-5608 TTY or visit and click on Special Medical Needs Shelters. You are encouraged to have a caregiver accompany you. Collier Pre-registration is required. Call (239) 252-3600 or visit Index.aspx?page=1844 . You must have a caregiver accompany you. Glades Pre-registration is required. Call (863) 946-6020. Hendry Pre-registration is required. Call (863) 612-4700. Lee Annual pre-registration is required. Call (239) 533-3640 or visit and click on Special Needs Program. You must have a caregiver accompany you. Martin Pre-registration is required. Call (772) 287-1652 or visit www.martincountyhealth. com/Special_Needs.html. Caregivers are required to come.

MS DRUGS AND REFRIGERATION Aubagio - AUBAGIO is available as 7 mg and 14 mg tablets. Store at 68°F to 77°F (20°C to 25°C) with excursions permitted between 59°F and 86°F (15°C and 30°C). Avonex - Pre-filled syringes should be refrigerated. If unavailable, you can store the Pre-filled syringes at room temperature for a period up to 7 days. Lyophilized Powder should be refrigerated. If unavailable, you can store the Lyophilized Powder at room temperature for a

Miami-Dade Pre-registration required. Call (305) 513-7700 or visit oem/eeap.asp. If you require a caregiver that person should accompany you. Pets are not permitted. Monroe Pre-registration is encouraged. Call (305) 292-4591 or visit all category storms, Special Need Clients who have requested transportation to a Special Needs Shelter are taken to a staging area and board a bus to FIU in Miami. Okeechobee Annual pre-registration is required. Call (863) 462-5819. You must have a caretaker present in the shelter with you. Palm Beach Pre-registration is required. Call (561) 712-6400. Make arrangements for a caregiver to come with you. Pets are not permitted. To pre-register for transportation only call (561) 649-9848. period up to 30 days. If Lyophilized Powder is mixed, it must be used within 6 hours. Betaseron - Should be stored at room temperature (77ºF). Do not freeze. Copaxone - Keep your monthly supply of COPAXONE® Pre-Filled Syringes refrigerated between 36ºF and 46ºF (2ºC8ºC). COPAXONE® Pre-Filled Syringes may be stored at room temperature between 59ºF and 86ºF (15ºC-30ºC) for up to one month. You’ll want to transport your COPAXONE® in

NATIONALMSSOCIETY.ORG | 1-800-344-4867 SHELTERS – THE LAST RESORT OPTION A – Stay at home. If your home can withstand the expected winds, is away from the coast and not in a flood prone area, consider staying at home. Newer homes are constructed to withstand 110 mph winds. Homes built after March 1, 2002 must meet even more stringent wind requirements. OPTION B – Stay at a relative or friend’s home or in a hotel outside the evacuation area. If you expect to stay at someone else’s home or a hotel, make advance arrangements. If staying at a friend or relative’s home, be certain it is adequately prepared and is located in a safe area. Consider where you will go if the friend or relative is out of town. OPTION C – Relocate out of the area. Emergency Management officials have developed hurricane sheltering and evacuation policies. Officials will issue local statements to inform you of recommended evacuation routes. Because you may have to travel a thermal travel bag to protect it from extreme temperatures, which may cause overheating or freezing. Extavia - The reconstituted product contains no preservative. Before reconstitution the product should be refrigerated and used within three hours. Do not freeze with diluent. Store EXTAVIA at room temperature 25°C (77°F). Excursions of 15° to 30°C (59° to 86°F) are permitted. GILENYA - Store at room temperature between

09 considerable distances on unfamiliar roads, include a current road map as a part of your disaster supply kit. Know where you are going and plan, not only the best route, but alternate routes also. If possible, leave early to avoid heavy traffic, possible flooding and high winds. If you wait until the Hurricane Warning to leave, you will find hotel rooms extremely scarce throughout Florida. Take into consideration what you are capable of doing and your limitations. Check with your doctor for advice on needed accommodations. OPTION D – Public shelters. A Public shelter should be your last option and used only if you have no other safe place to go. Local radio and television will announce which shelters will be open and opening times. Do not report to a shelter until it is open. Familiarize yourself and family with the locations and routes from your home to the shelters. Do not wait until the last minute, if an evacuation order is given, move quickly but without panic. 59ºF to 86ºF in the original blister pack in a dry place. Novantrone - Does not require refrigeration. Can be stored at room temperature 77ºF or below. Do not freeze. Rebif - Rebif should be stored refrigerated between 36º-46ºF. Do not freeze. It may be stored at or below 77ºF for up to 30 days away from heat and light.



REVIEWING INSURANCE POLICIES Financial recovery from a disaster will largely depend on the insurance you carry. Every year you should review your insurance policies for your residence, car and boat to assure your coverage is sufficient. The policy will also have some impact on what you will do after a hurricane. There may be helpful advice, as well as specific rules you will need to follow to make your claims. • Windstorm: Make sure that your policy covers windstorms. Some Homeowners, Condo Owners and Renters policies may not. • Flood insurance: The National Flood Insurance Program is the only underwriter for flood damage to buildings and contents. You will need to have a separate flood insurance policy written in addition to your Homeowners, Condo Owner or Renters policy. Typically there is a 30-day from date of purchase before your policy goes into effect, secure the policy in advance of the hurricane season. Call the National Flood Insurance Program directly at (800) 6386620 or visit to find an agent. • Replacement coverage: As soon as you purchase an item and take it home it begins to depreciate. This includes your house, appliances, computers, sound equipment

and other major possessions. When you make an insurance claim, consider you may not get the amount you will need to replace the item. Make sure that your dwelling and personal belongings have replacement coverage, giving you the market price for the item in order to replace. • Deductibles: Review your policy deductibles and exclusions so you know what you can expect to pay out of your pocket. Some federal disaster loan programs may be available to cover deductibles. • Temporary living expenses: Homeowners, Condo Owners and Renters should include coverage for additional living expenses (or loss of use) if your residence becomes uninhabitable. • Before and after photos: In early June take photos/videos of your residence both inside and out. Make sure you get clear photos/ videos of each room of the house that show the appliances and furniture in each. Take photos/videos of your personal belongings that may require special insurance coverage. Make two copies of the pictures/videos, one for you and one for the insurance adjuster. Once the storm has passed, take the same series of pictures/videos.



HURRICANE KIT FOR YOUR PET Prepare a hurricane kit for your pets to include: • Secure pet carriers for cats and small dogs and sturdy leashes/harnesses for larger dogs and appropriate crates or cages for other type pets such as reptiles, birds, etc.

PET FRIENDLY HOTELS Most public shelters do not allow family pets. Service dogs may be an exception. Check your local listings for pet-friendly hotels and motels. You can also go to: www.petswelcome. com to find out about hotels that accept pets. Hotels will sometimes make exceptions for special situations such as disasters.

• Proper ID collar with a leash. • Vaccination paperwork. • Current photos of your pet(s) in case they get lost. Also, be sure each of your animals have name tags, rabies tags, etc., securely fastened to their collars. • Any necessary medication(s). • Water and food with bowls. • Manual can opener • Newspapers, cat litter, scoop and plastic trash bags for handling waste. • Portable pet beds, a familiar blanket and lots of toys. Having to leave your home because a hurricane is threatening is a very difficult and stressful process. But the decision becomes even more difficult when your family includes a pet you can’t imagine leaving behind. There is limited space available for pet shelters and pre-registration is required.

PET SHELTERS BY COUNTY Call individual pet shelters to inquire about their policies.

BROWARD Pre-registration is required. Call (954)-9893977 or visit for details. Millenium Middle School 5803 NW 94th Ave. Tamarac, FL 33321 (954) 989-3977 # 6 (must pre-register)

12 COLLIER Annual pre-registration is required. Call (239)252-7387 or visit aspx?page=1877 Only cats and dogs allowed.

LEE Only cats, dogs and birds will be admitted. South Fort Myers High School 14020 Plantation Rd. Ft. Myers, FL 33912 East Lee County High School 715 Thomas Sherwin Ave. Lehigh Acres, FL 33974 The shelters are to be used only by people affected by mandatory evacuation orders that are unable to seek alternative shelter. No registration required. For additional information, call (239)-533-7387.

MARTIN Pre-registration required. Call (972)-223-8822. Humane Society of the Treasure Coast 4100 SW Leighton Farm Rd. Palm City, FL 34990

MIAMI-DADE Pre-registration required. Call 3-1-1 or visit preparedness.asp. E. Darwin Fuchs Pavilion 10900 SW 24 St. Miami, FL 33165


Dr. Michael M. Krop Senior High 1410 NE 215 St. North Miami, FL 33179

MONROE To pre-register call the Monroe County Office of Emergency Management at (305) 2896018. Applies to Category 1 and 2 hurricanes. In case of emergency of evacuation call (800) 955-5504.

OKEECHOBEE Call ahead to determine if the shelter will suit your needs. Mims Veterinary Hospital 275 SW 32nd St. Okeechobee, FL 34974 (863) 763-9200 Okeechobee Veterinary Hospital 2949 SR 70 W Okeechobee, FL 34972 (863) 763-2523

PALM BEACH Pre-register with the PBC Animal Care & Control. Call (561) 233-1266, or go to petshelter.htm West Boynton Recreation Center(gymnasium) 6000 Northtree Blvd Lake Worth, FL 33463 (561) 233-1266



IMPORTANT PHONE NUMBERS AND ADDITIONAL WEBSITES FOR INFORMATION: Emergency 911 My Pharmacy Number ____________________________ My Doctor’s Number ____________________________ Family Member Outside of Florida ____________________________ Army Corps of Engineers (904) 232-1628 Florida Attorney General’s Price Gouging Hotline (866)-966-7226, Florida Department of Financial Services Insurance Claim Hotline (800) 22 STORM, (800) 227-8676 EPA’s Safe Drinking Water Hotline (800) 426-4791 Federal Emergency Management-FEMA (800) 621-3362, (800) 462-7585 TTY Florida Division of Emergency Mgt. (850) 413-9969, (800) 226-4329 TTD/TTY (800) 342-3557 24-hour hotline National Council on Disability (202) 272-2004, (202) 272-2074 TTY National Flood Insurance Program (800) 638-6620, (800) 447-9487 TTY or

National Hurricane Center (305) 229-4550 National Multiple Sclerosis Society, South Florida Chapter (954) 731-4224 or 1 800 FIGHT MS (344-4867) (South Florida Chapter) (National) South Florida Water Management (800) 432-2045

UTILITIES: AT&T (888) 757-6500, (800) 251-5325 TTY, Century Link (800) 339-1811 Comcast (800) 266-2278 Direct TV (800) 494-4388, (800) 779-4388 TTY Dish Network (888) 284-7116 Florida City Gas (888) 352-5325 FPL (800) 468-8243, (800) 251-5325 TTY TECO/Peoples Gas (877) 832-6747, (813) 228-4613 TTY, ADDITIONAL WEBSITES The Access Board Agency for Persons with Disabilities

14 Agency for Workforce Innovation Unemployment Claims Emergency Website or (800) 204-2418 American Association of People with Disabilities American Foundation for the Blind American Red Cross (866) GET-INFO, (866) 438-4636, Federal Government Information for people with Disabilities Florida Relay Service 711, (800) 955-8770, (800) 955-8771 TTY, Florida’s 511 Traveler Information System National Organization on Disability Occupational Safety and Health Administration Weather Channel

MS RESOURCES EMERGENCY SUPPLIES: Evacuation chairs – devices to take a person with limited mobility safely down stairs Evac+Chair Evacu-Trac AOK Rescue Chairs Scalamobil portable stair climber LifeSlider – a toboggan-like device Baronmead Wheelchair Carrier


Fire-resistant blankets, Personal alert systems, Medical ID bracelets – Most of these are simple jewelry that can be engraved with a warning (“allergic to penicillin”, for example). Others are comprehensive systems that involve membership and a medical database.,,,,

PHARMACEUTICAL COMPANIES Aubagio-Genzyme (855) 676-6326 Avonex & Tysabri (800) 456-2255, Betaseron (800) 788-1467, Copaxone (800) 887-8100 Gilenya (888) 669-6682, Novantrone (800) 572-1932, Rebif (877) 447-3243, Tecfidera-Biogen-Idec (800) 456-2255,

BROWARD COUNTY Office of Emergency Management (954) 831-3900, Sheriff’s Office (non-emergency) (954) 765-4321,



American Red Cross (954) 797-3800 Animal Care and Control (954) 359-1313 American Red Cross (239) 278-3401

Code Enforcement/Consumer Affairs (954) 765-4400 Health Department (954) 467-4700 Pet Shelter (954) 989-3977 Shelter Registration (954) 357-6385 Salvation Army (954) 524-6991 Transit (954) 357-8400 United Way (954) 462-4850

Animal Care and Control (239) 252-7387 Code Enforcement (239) 252-2440 Health Department (239) 252-8200 (Naples); (239) 252-7300 (Immokalee) Pet Shelter (239) 252-7387 Shelter Registration (239) 252-3600 Salvation Army (239) 775-9447 Transit (239) 252-7272 or (239) 252-5840 United Way (239) 261-7112

UTILITIES: Advanced Cable Communications (954) 753-0100 AT&T (888) 757-6500 Comcast (954) 252-1937 FPL (954) 797-5000 Broward Water & Wastewater Services (954) 831-3250,

COLLIER COUNTY Office of Emergency Management (239) 252-3600 Sheriff’s Office (non-emergency) (239) 252-9300

UTILITIES: Century Link (800) 339-1811 Comcast (239) 793-3577 FPL (800) 468-8243 Lee County Electric (800) 599-2356 Collier County Water Department (239) 252-6245

GLADES Office of Emergency Management (863) 946-6020, Sheriff’s Office (non-emergency) (863) 946-1600,

16 American Red Cross (863) 763-2488, Animal Care and Control (863) 946-0000 Code Enforcement (863) 946-0533 Health Department (863) 946-0707 Shelter Registration (863) 946-6020 Salvation Army (239) 278-1551 Transit (800) 741-1570, United Way (239) 433-2000, UTILITIES: Comcast (800) 266-2278 Century Link (800) 339-1811 Glades Electric Co-op (800) 226-4024 Glades Utility Service (863) 946-6235

HENDRY Office of Emergency Management (863) 675-5255 (LaBelle), Sheriff’s Office (non-emergency) (863) 674-5600 (LaBelle); (863) 805-5000 (Clewiston) American Red Cross (863) 902-1220, Animal Care and Control (863) 675-3381 Code Enforcement (863) 675-5245 (LaBelle); (863) 983-1463 (Clewiston) Health Department (863) 674-4041 (LaBelle); (863) 983-1408 (Clewiston)


Shelter Registration (863) 612-4700 Salvation Army (239) 278-1551 Transit (800) 741-1570, United Way (239) 433-2000 UTILITIES: Century Link (888) 723-8010 - Support (800) 788-3600 - Repair FPL (800) 468-8243 Glades Electric Co-op (800) 226-4024 Lee County Electric Cooperative (800) 656-2300

LEE COUNTY Office of Emergency Management (239) 533-3622, Sheriff’s Office (non-emergency) (239) 477-1000, American Red Cross (239) 278-3401, Animal Care and Control (239) 533-7387 Code Enforcement (239) 533-8895 Health Department (239) 332-9501 Humane Society (239) 332-0364 Pet Shelter Shelter Registration (239) 533-3640 Salvation Army (239) 334-3745



Transit (239) 533-8726, United Way (239) 433-2000 UTILITIES: Century Link (800) 339-1811 Comcast (800) 266-2278 Lee County Electric Co-op (LCEC) (239) 656-2300, Lee County Utilities (239) 936-0247, (800) 485-0214

MARTIN COUNTY Office of Emergency Management (772) 287-1652, Sheriff’s Office (non-emergency) (772) 220-7000, American Red Cross (772) 287-2002, Animal Care and Control (772) 220-7170 Code Enforcement (772) 320-3077, Health Department (772) 221-4000 (Stuart); (772) 597-3687 (Indiantown) Pet Shelter (772) 223-8822 Shelter Registration (772) 287-1652, Salvation Army (772) 288-1471, Transit (772) 463-2860,

United Way (772) 283-4800 UTILITIES: AT&T (888) 757-6500 FPL (800) 468-8243 Indiantown Water (772) 597-2111 Sailfish Point Utilities (772) 225-1615 Martin County Utilities (772) 221-1434

MIAMI-DADE COUNTY Office of Emergency Management (305) 468-5400, www.miamidade. gov/fire/emeregency-management.asp Sheriff’s Office (non-emergency) (305) 476-5423, American Red Cross (305) 644-1200 www. Animal Care and Control (305) 8841101, Code Enforcement (786) 315-2000 Health Department (305) 324-2400 Pet Shelter 3-1-1, Shelter Registration (305) 513-7700 emeregency-management.asp Salvation Army (305) 637-6700 Transit (305) 891-3131 United Way (305) 860-3000 UTILITIES: AT&T (888) 757-6500, (305) 780-2273 TDD

18 Comcast (800) 266-2278 FPL (800) 468-8243, (800) 251-5325 TTY TECO/Peoples Gas (877) 832-6747, (888) 535-4911 TTY M-D Water and Sewer Department (305) 274-9272,

MONROE COUNTY Office of Emergency Management (305) 289-6018 Sheriff’s Office (non-emergency) (305) 292-7000, American Red Cross (305) 6441200, Animal Care and Control (305) 294-4857 (Key West); (305) 743-4800 (Marathon); (305) 451-0088 (Key Largo) www.monroecountyem. com/index.aspx?NID=123 Code Enforcement (305) 289-2810, Health Department (305) 239-7500, Pet Shelter (305) 289-6018, www.monroecountyem. com/index.aspx?NID=123 Shelter Registration (305) 292-4591, Salvation Army (305) 294-5611, Transit (305) 292-4424, United Way (305) 735-1929,


UTILITIES: AT&T (888) 757-6500 Comcast (800) 266-2278 Florida Keys Aqueduct Authority (305) 295-3522, Florida Keys Electric Co-op (305) 852-2431; (800) 858-8845, Keys Energy Services (305) 295-1000; Power Outages (305) 295-1010,

OKEECHOBEE COUNTY Office of Emergency Management (863) 763-3212, Sheriff’s Office (non-emergency) (863) 763-3117, American Red Cross (863) 763-2488 Animal Care and Control (863) 357-3225 Code Enforcement (863) 763-5548 Health Department (863) 462-5819 Pet Shelter (863) 763-9200 (Mims Vet Hospital), (863) 763-2523 (Okeechobee Vet Hospital) Shelter Registration (863) 763-5819, UTILITIES: Century Link (800) 339-1811 Comcast (800) 266-2278 Glades Electric Co-op (800) 226-4024, (863) 467-5111, Okeechobee Utility Authority (863) 763-9460,





Office of Emergency Management (561) 712-6400, Sheriff’s Office (non-emergency) (561) 688-3000, American Red Cross (561) 833-7711 Animal Care and Control (561) 233-1200 animalcare Code Enforcement (561) 233-5000 Health Department (561) 840-4500, Pet Shelter (561) 233-1200 petshelter.htm Shelter Registration (561) 712-6400 Salvation Army (561) 688-9153 Transit (561) 841-4200 United Way (561) 375-6600

• Remain calm.

UTILITIES: AT&T (888) 757-6500 Comcast (800) 568-1212 FPL (800) 468-8243 PBC Water Utilities (561) 740-4600 (WPB); (561) 278-5135 (Boca/Delray),

• Continue to watch local news or listen to the radio for weather coverage and updates. • Go indoors and stay indoors until the storm has passed. Some people think the storm has passed, but it is actually just the eye of the storm. • Turn off circuit breakers before the power goes. Leave one circuit breaker on with a lamp so you will know when power is restored. • Use flashlights, not candles or kerosene lamps, during a storm. • Stay in your safe room even if you hear breaking glass. Do not risk exposure to hurricane winds. • Place animals in carriers. • If your house starts to break apart, cover yourself with a mattress. If your safe room is a bathroom with a bathtub, get in the tub under a mattress. • Use the phone only for urgent calls. Don't use the phone if you hear thunder. • If you are in a very tall building, avoid the top floors, as wind speeds are stronger the higher you go. Go to a safe room and use extreme caution.



AFTER THE STORM Safety is never more important than after a storm. Statistics show that more injuries occur immediately following a hurricane than during the storm itself. Residents must be extremely cautious when venturing outdoors and be on the lookout for downed power lines and debris. Driving is often highly hazardous due to nonworking traffic signals and downed signs. Crews will be out on the streets to begin the clean up as soon as it is safe. But residents are asked to stay off the streets as much as possible for their own safety and to allow work crews to work as efficiently as possible. It’s also important to remember that improperly installed generators are dangerous - see the Generator Safety article for information on proper use. After a disaster, you may need to ask for help doing things you usually would have done independently. Understandably, this may make you feel especially vulnerable. You may need help putting your home back in order, filling out forms, or providing documentation and information to disaster relief agencies. This can add to the stress you may feel. A personal support network that knows your needs may anticipate some of them and make your recovery easier and less stressful.

GENERATOR SAFETY In the event of power outages during, and in the days following a major storm generators can make life much more comfortable. Along with the increase in generator sales, there are elevated generator-related emergencies such as Carbon Monoxide (CO) poisoning, structure fires from generator explosions, burns and other injuries. Most of these emergencies are preventable. When operating a generator, keep the following in mind: • All gas-powered engines emit Carbon Monoxide, a colorless, odorless gas that can build up to fatally toxic levels in the environment. Generators must only be operated in a well-ventilated area outside of inhabited structures and should never be placed anywhere near windows, doors, vents or other openings.



• If you’re going to spend hundreds or even thousands of dollars on a generator, pitch in the extra twenty or thirty dollars for a CO detector. That’s a small cost for the life safety benefit. • Never operate a generator on the balcony of a multi-unit structure. The boundaries of most balconies force you to place the generator too close to your own living areas as well as those of your neighbors. • Never attempt to refuel a generator while it is running or still hot. Turn it off and allow it to cool before adding fuel. Take extreme care not to spill fuel onto the generator or the surrounding area. • Read your generator's manual very carefully. Follow all directions and pay close attention to the electrical load rating. Never overload the generator. • Never attempt to connect a portable generator to the main electrical panel in your home. Not only is this very dangerous for occupants, it is also fatally dangerous for electrical workers who are trying to restore power.

TIPS FOR STORING GENERATORS • Store in a dry, well-ventilated area with the fuel tank empty. • Clean thoroughly before storing. Remove traces of oil, dirt and other foreign matter. • Do not store near fuel supplies. • Do not store near appliances such as water heaters or pumps, especially if they are gas-powered. • When you pull your generator out after any storage period, remember to inspect it carefully for broken or missing parts.

Got Gas? For an updated list of gas stations with generators in your area, go to: Broward Collier Miami-Dade Palm Beach



The kit should have a 3 to 14 days supply of the following items: THE BASICS: oo Drinking water (1 gallon per person per day) oo Full tank of gas in your vehicle oo Manual can opener oo Nonperishable foods * oo Canned meat, fish, fruit, or vegetables oo Bread in moisture proof packaging

COOKING: oo Sterno fuel oo Portable camp stove or grill w/ utensils oo Stove fuel, charcoal w/ lighter fluid or propane oo Disposable eating utensils, plates, cups oo Napkins and paper towels oo Aluminum foil oo Oven mitts

oo Cookies, candy or dried fruit


oo Canned soups & nonperishable milk

oo Feminine hygiene products

oo Powdered or single serve drinks

oo Toilet paper

oo Cereal or granola bars

oo Entertainment: books, games, toys and magazines *

oo Packaged ketchup, mustard or mayonnaise oo Peanut butter and jelly oo Instant tea or coffee oo Flashlight (1 per person) * oo Portable battery powered lanterns oo Large trash bags

oo Bedding: pillows, sleeping bag * oo Change of clothing * oo Rain ponchos and work gloves oo Liquid soap oo Hand sanitizer

oo Battery operated radio *

oo Baby wipes

oo Extra batteries, including hearing aid batteries


oo First aid kit including aspirin, antibiotic cream oo Mosquito repellent oo Sunscreen (45 SPF recommended) oo Waterproof matches / butane lighter oo Cash * oo Unscented bleach or water purification tablets (add 8 drops of bleach per gallon) oo Maps of the area with landmarks on it (i.e. hospitals, shelters, etc.) oo Disinfectant

oo Prescription medicines (1 month supply and copy of prescriptions) * The emergency refill law now allows you to obtain a 30-day supply of medications when an emergency is declared. oo Your complete list of prescription drugs, with name, strength, and prescription number, plus pharmacy name, address and phone number. oo Cooler for medications oo Cooling vest



oo Battery operated fan (large)


oo Extra eyeglasses or contact lenses

oo Disposable diapers *

oo Extra wheelchair batteries (fully charged)

oo Formula, food and medication *

oo All assistive devices (wheelchair/scooter, cane, walker, etc.) labeled with your name and contact information

oo Bottles and feeding utensils

oo If applicable, the address and telephone number of your Tysabri infusion center as well as your next appointment date.

oo Dry and/or canned food

IMPORTANT DOCUMENTS*: (keep in waterproof container)

oo Water (1/2 gallon per day)

oo Insurance documents including Medical insurance and Medicare cards

PET SUPPLIES: oo ID tags and collars oo Proof of recent immunizations oo Litter box and supplies oo Carrying container

oo A list of all your important contacts (family, doctors, insurance agents)


oo Banking information

oo ABC rated fire extinguisher

oo Leases / mortgage

oo Masking tape or duct tape

oo Proof of occupancy (such as utility bill) *

oo Outdoor extension cords

oo Photo inventory of your personal belongings *

oo Spray paint

oo Your list of contacts. Include names and phone numbers of your health-care providers, family members, support network members

oo Standard single line phone

oo Names and model numbers of any assistive devices oo Phone numbers of key services, including your local emergency management agency; ambulance service; telephone and utility repair; electrician; plumber; building manager, superintendent, or landlord; and your Society chapter oo List allergies and sensitivities; communicative or cognitive difficulties

oo Tool Box

oo Local phone book oo Roofing tarps or plastic sheeting oo Rope or heavy cord (100 ft.)

* If you plan to evacuate to a Red Cross Evacuation Center, please be sure to take these items.


National Multiple Sclerosis Society South Florida Chapter 3201 W. Commercial Blvd. Suite 127 Ft. Lauderdale, FL 33309

Miami-Dade County

News that a hurricane is approaching South Florida can be trying and stressful. In the time before a disaster occurs, people rush to prepare for the storm. They shutter their homes, stockpile food and water, and if necessary, they evacuate. But what if you are unable to assist yourself?

but the people on the registry will have priority. The application is available in English, Spanish or Creole and can be obtained by contacting 311, 305-468-5400 or online www.miamidade. gov/fire/eeap-program-page.asp. Include vital medical information in the application. It will help OEM determine eligibility for the program and the types of services needed. If eligible, the participant will be assigned to an appropriate facility. Space at these facilities is limited.

The Emergency Evacuation Assistance Program (EEAP) is designed to identify and support members of the Miami-Dade community who need assistance evacuating. The Office of Emergency Management (OEM) maintains a registry of those residents who are eligible.

It is also important to note that these shelters offer the same amenities as general population shelters. Evacuees still need to bring their own bedding, food (particularly special dietary needs) and water supplies. These shelters, like the general population shelters, do not allow pets.

In order to receive assistance residents must register for the program. If residents call at the last minute, all attempts will be made to assist them,

If you have to evacuate and you use a manual wheelchair, take the tool kit. For motorized scooters, take the battery-pack charger.


2013 Hurricane Edition MS Connection  

Special Hurricane Edition of the MS Connection - Resource Guide

2013 Hurricane Edition MS Connection  

Special Hurricane Edition of the MS Connection - Resource Guide