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EXPERIENTIAL LEARNING

10 Steps to a Successful Internship Program

Top 10 Reasons to Hire an Intern: 10.

Fill a specific skill need.

9.

Assign someone to clear out your back-burner list.

8.

Add fresh ideas and new perspectives to the organization.

7.

Reduce turnover and need for re-training.

6.

Help train your future workforce.

5.

Add staff who are up-to-date on latest technology.

4.

Create a future opportunity to hire talent who’s familiar with your company, its policies and culture.

3.

Give your mid-level staff members opportunity to manage interns and develop leadership skills.

2.

Add a key component to a diversity or inclusion recruitment strategy.

1.

Create a qualified and abundant talent pipeline for your company.

1.

Identify Internship Coordinator. One person should coordinate all internships. This could be a human resources representative, office manager or project/ team leader. Whoever it is, he/she should have the capacity to implement the following steps.

2.

Determine the Company’s Need for Additional Employees. The internship coordinator may work with various departments to determine the company’s needs and determine if interns can meet them.

3.

Assign a Mentor and a Supervisor. A mentor is not a supervisor but rather a resource for the intern. A mentor can be asked for guidance for things ranging from “how do I work with other employees?” to “where is a good place for lunch?” The supervisor is the boss, assigning work andmonitoring progress.

4.

Develop Internship Job Description and Finalize Hours/Pay. The internship coordinator and supervisor need to work together on these items to be sure the job will meet the supervisor’s needs and be within their budget.

5.

Post Internship Job Opening. Post your internship position, through whatever channels you have created. (Note: Handshake is an online platform built to connect students and employers; post to this specific channel to make the job available to students from several different local schools.)

6.

Evaluate and Interview Candidates. Be sure to include appropriate questions for a first-time worker.

7.

Prepare and provide an Onboarding Process and Orientation. This may be the student’s first office experience. They likely will not know what equipment and tools they need and will presume you will provide it. Have intentional conversations about internet/ phone use, meeting protocol, work hours, where to park, how long is their lunch break, etc.

8.

Build Quality of Place. Immerse your intern(s) in internal culture and external networking to help them build relationships both inside and outside the office. (Note: External networking for your summer interns is covered! Check out CINC, a series of summer events uniquely built for employers inthe Cincinnati region to send their interns, free of cost.)

9.

Get to Work. Interns often are very willing to share ideas and bring enthusiasm to the office every day. Be sure they understand their work and how it contributes to the company.

10.

Evaluate the Intern and the Internship Program. It is important to provide feedback to the intern. Not only does it help them improve their performance but prepares them to enter the workforce.

To access the Cincinnati Region Internship Toolkit, visit cincinnatichamber.com/internships. NK Y

WORKFORCE 2019 | VOLUME 38 NUMBER 3

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Profile for Northern Kentucky Chamber of Commerce

NKY Business Journal March/April 2019  

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