The MEDIC Dispatch News From The Front Line May 31, 2011
Happy CPR/AED Awareness Week!
Tomorrow marks the official start of National CPR and AED
Awareness Week! As we celebrate, it is important to highlight the continued efforts of our Lucky Hearts Campaign to have AEDs readily
Dates to Remember:
available in public use buildings and areas throughout the Charlotte metro area. To understand the importance of having AEDs in our community, please be sure to check out the information listed below:
June 1st National CPR/AED Awareness Week Begins
What is an AED? According to the American Heart Association, an AED or Automated External Defibrillator is a computerized medical device that can check a person’s heart rhythm and also detect if and
June 2nd EMS Week 2011 Questionnaire Submission Deadline
May Makeup InService 1200—1600
when a person’s heart rhythm will need a shock. An AED also advises the user when to administer a shock to the sudden cardiac arrest victim. The Importance of having a Fully-Functional, Accessible AED It is important to have a fully-functional, well-charged AED in the event of a cardiac arrest emergency. Every second counts during a sudden cardiac arrest emergency. AED equipment that is outdated or defective does nothing for the sudden cardiac arrest victim and can make a bad situation even worse. It is therefore necessary to periodically check both the battery life
and pads of your AED to make sure they are fully-functional. The battery life span for a new
Keep Up the Good Work!
Upcoming Medic InService Schedule
New BLS Division Launch
Coming Soon: A Night of Honor
How Did We Do?
Million Step Challenge Update
AED lasts between 3-5 years. New pads on an AED need to be replaced every two years. The Do’s and Don’ts When Using an AED Do’s
action in the event of a sudden cardiac arrest emergency Make sure that everyone within your organization or business knows where the AED is located and that it is accessible Check your AED once a month to make sure that it is fully-functional and operational
Do not use an AED without having first received CPR/AED training.
Do not keep your AED locked up or out of reach Do not use an AED near water Do not touch the cardiac arrest victim when administering the shock
Design an emergency plan around the AED so that everyone has an assigned role or plan of
For more information on proper AED usage, CPR/AED Awareness week please be sure to check out www.medic911.com. Happy CPR/AED Awareness Week! 1
Keep Up the Good Work! Great news! The latest performance pay update shows a MAJOR improvement in both our patient satisfaction scores and hospital turn around time average. As we enter the final month of this current tracking period, let’s keep up the good work by encouraging all Medic employees to be mindful of the following key points: The group performance pay program is heavily tied to overall patient satisfaction.
Teamwork Between EMS Personnel is the #1 driver of overall patient satisfaction; if it takes a big hit, overall patient satisfaction isn’t going to be far behind.
Regardless of the type of medical concern a patient we treat
is dealing with, they still judge the level of service they receive and they very well may end up on the other end of one of our patient satisfaction surveys. There are still many more patient satisfaction surveys to be conducted. Your actions can positively or negatively influence the final results of this current tracking period. Thank you to everyone for your hard work and let’s continue to stay focused.
Happy Birthday! We would like to extend special birthday wishes to the following employees celebrating a birthday in the month of June: Larry Billotto
Micah Testerman June 12
Kenneth Lockard June 17
Christopher Peet June 19 2
Upcoming Medic InService Schedule Please be advised of the following dates and times have been scheduled for Medic InService. Be sure to register for ONE of the following dates and times for each InService month listed below. ** Please note Medic InService WILL NOT be held in July.** All employees must be in uniform and all sessions will be held in the Medic Auditorium. Please contact a member of the Learning & Development department if you have any questions. Thank you.
May Makeup InService Dates
ePCR Documentation & Signatures
The Learning & Development department has released the Log onto the Medic Extranet following dates as make ups for May InService. The department
All Medic field crews MUST be mindful of the following: Document the reason the patient could not sign on ALL tickets a
is aware that both selected dates are on B-shift days. Visit the Professional License The dates were selected to Requirements section accommodate Dr. Swanson’s
responsible party signed for the patient. File, Signature Menu to the MEDIC tab, Reason for not signing – Mental Incapacity or Physical
Patient Protocols Are Now Available Online!
Visit the Training & Education section
Incapacity. Document the first and last name of the person signing under ANY of the Signature Menu tab. File, Signature Menu to the next drop down box.
availability. Please be sure to check back to future editions of the Medic Dispatch as additional dates will be added shortly to allow employees on B-shift to attend the make up as well.
The signature must have both first and last name. List the tile of any MEDICAL PROFESSIONAL that signs the ticket. File, Signature Menu.
MAY Makeup InService June 2
If you have any questions about the required documentation and signatures for ePCR, please contact your direct supervisor. Thank you.
Please contact a member of the Learning & Development department if you have questions about the make up dates for May InService or the newly posted patient protocols. 3
New BLS Division Launch Congratulations to the first class to graduate from Medic’s BLS Crew Chief Academy! Eleven EMT’s graduated from the first ever Medic BLS Crew Chief Academy on Monday, May 16th. These 11 EMT’s completed 8 weeks of rigorous study both in the classroom and in the field to upgrade to this new position. Medic would like to congratulate the following employees on upgrading to BLS Crew Chief:
Roni Brittain Michael Moore Reza Jarrahizadeh David Kennerly Mark Kern Vashti Lynch Shelly McAbee Stephanie Pike Katie Pike Bill Woods Daniel Yi
A special thanks goes to all those involved in field training, classroom education and BLS division design. Thank you to Medical Services – Brian Shimberg and Johnathan Bobbitt, the Center for Prehospital Medicine – Rob Atripaldi, Dr. Doug Swanson, Dr. Kelly Gahan and Shari Lambeth. In addition, thank you to all Medic employees who assisted with simulation and assessment testing. With the completion of the BLS Crew Chief Academy, Medic will now officially launch the first phase of the BLS Division. The official launch date is set for this Wednesday, June 1st. Please review the information below pertaining to additions/ changes that have or will occur during this phase (the information below reflects what was discussed in May InService). BLS Crew Chief Division
3 BLS Units will be added to the field (per 24 hours) These units will be in addition to the current ALS units in the field BLS Units will be numbered in a 300 series, beginning with units 301, 302, 303 BLS Crew Chief Training/Upgrade All BLS 911 units will be supported by 2 EMT Crew Chiefs and will have the same scene management
training as Medic’s ALS Crew Chiefs. EMT Crew Chief’s will be in charge of providing medical care on any scene where an ALS team is not present. Data Collection and Study Data will continue to be collected during this first phase – all patient care encounters will be analyzed closely and changes/additions will be made based upon the findings Intensive QA review will take place during this time period Initiate BLS Protocols
New BLS protocols have been studied, designed, voted on and approved by Medic’s Medical Control Board and Medical Director
If you have any questions about the BLS Division, please contact Shari Lambeth at firstname.lastname@example.org. Again, congratulations to all the new BLS Crew Chiefs! Good Luck. 4
Coming Soon: A Night of Honor! Employees have been identified using reports generated through ePCR, as having been involved in an ROSC in 2010. These employees should have received an electronic version of the invitation (as shown to the right) last week via their Medic e-mail. If you did not receive this invitation and believe you had an ROSC in 2010, please contact Kristin Young at email@example.com. Thank you.
Final Week to Pre-Register!
What We Do Matters!
It’s that time of year again! The 9th annual MAD (Medic Ambulance Drivers) golf outing will take place on Monday, June 6th. Join us as we tee off in support of a good cause. For the first time ever, players can pre-register for the
Did You Know?
292 Medic employees contribute regularly to the Benevolent Fund Since January 2010, the Benevolent Fund has helped 19 Medic employees in personal crisis
outing via check at a cost of $50/per person. Players may also register at the door the day of the event at a cost of $60/per person. When: Monday, June 6th
The Benevolent Committee can also help to arrange “in-kind services” (i.e., grass cutting, moving, etc.) Total amount donated to Medic employees since January 2010 = $9,745
Shot Gun Start at 12:00 pm Where: Emerald Lake Golf Course 9750 Tournament Drive,
Since the Benevolent Fund’s inception, Medic employees have helped 107 of their fellow co-workers with a grand total of $53,023. One time donations are always welcome! Just visit the HR
Matthews, NC 28104 For more information, please contact Tom Porcelli at firstname.lastname@example.org or call 704.577.9087.
dept anytime and fill out a short form…you can donate directly from your paycheck! 5
General Raffle Prize Drawing
How Did We Do? Thanks to everyone
Congratulations to the following General Raffle (aka Electronics) Prize Drawing winners!
for participating in EMS Week 2011! We hope you enjoyed the festivities. Your
These employees were randomly selected by raffle drawing as a direct
feedback matters in everything we do. Please visit
result of participating in this year’s EMS
http://www.surveymonkey.com/s/PH7PKK6 and complete this very short, 10-question questionnaire on EMS Week 2011. The questionnaire is anonymous and is not connected to the Medic website or server in anyway.
Week activity lineup.
iPad 2—J Conroy
40” Samsung LCD TV—Regina Baldauff
HP Laptop Notebook—Kathy Paino
Bose I-Pod SoundDock—Missy Caldwell
8 GB I–Touch—Vanessa Sequeira
6th edition of the Medic Dispatch.
8 GB I-Touch—Lisa Wilson
Thank you in advance for your feedback as we will use it to plan for EMS Week 2012.
Samsung BlueRay Player—Tonya Whitesides
$75 Gift Card—Ron Martin
It is important to know whether we hit the target or missed the mark as it relates to this year’s EMS Week. Please take a few seconds to complete the survey by Thursday, June 2nd. Survey results will appear in the June
New Headlights for M-31 Use
EMS Week Gift Pickup Good News! There is still another opportunity to receive
your EMS Week 2011 gifts. Beginning Tuesday, June 21st, the PR department will have a table setup outside the Medic Auditorium during the June InService dates to distribute the remaining EMS
department is currently experimenting with a new type of
Week gifts for employees who submitted their order by the first (April 27th) or second (May 12th) deadline and did not pick up their gifts during the Medic Store Open House hours.
headlight in M-31. The belief is that these headlights will be more
effective and, as a result, will be less expensive than the brand currently in use. If you work in M-31 after dark,
please send us your feedback on how well you feel the headlights function. Option #1:
Medic Logo Tumbler
Please send your assessment/opinions to Gary Moore at email@example.com. Thank you.
and Thermos Gift Set
Million Step Challenge Update Last Wednesday, May 25th was the first check-in for the Million Step Challenge and with over 100,000 thousand steps, Jonathan Wise is currently in the lead! Want to join in the challenge? The HR Department has approximately 40 pedometers left, so drop by the HR or send an email to firstname.lastname@example.org to pick up yours today! Top 20 (as recorded on Wednesday, May 25th) Jonathan Wise
102,211 recorded steps
58,678 recorded steps
100,586 recorded steps
58,645 recorded steps
90,272 recorded steps
55,714 recorded steps
87,070 recorded steps
54,942 recorded steps
84,778 recorded steps
54,308 recorded steps
82,537 recorded steps
49,693 recorded steps
73,578 recorded steps
48,400 recorded steps
71,760 recorded steps
47,623 recorded steps
62,160 recorded steps
45,698 recorded steps
60,907 recorded steps
42,225 recorded steps
If you are just getting started…begin slowly if you are not active now. Try to walk 5 minutes a day for the first week. Walk 8 minutes the next week. Stay at 8-minute walks until you feel comfortable. Then increase your walks to 11 minutes. Slowly lengthen each walk by 3 minutes, or walk faster.
Medic Fitness Center Update
Kristi Rhinehart is the winner of Medic’s Weight Loss Challenge and, as a
The new Employee Fitness Center relocation began last Wednesday, May 25th and will continue through
result, became $112.00 richer! This voluntary challenge began on February 21st and ended
Wednesday, June 8th. Mirrors are scheduled to be installed today and all cardio equipment should be
on Friday, May 20th at the conclusion of EMS Week 2011. After the initial weigh-in, each
installed by this Wednesday.
challenge participant was required to drop by the nurse’s office for their weekly weigh-in. After 13 weeks Kristi is our big winner (or loser) with a total weight loss of 20 lbs…GREAT JOB!
The Wellness Committee will continue to update everyone on the progress our new Medic Fitness Center. Be on the lookout for communications about the official grand opening!
Medic Weight Loss Challenge Winner, Kristi Rhinehart, flashes her cash winnings!
The new weight equipment has been ordered and will be installed as it arrives.
May/June 2011 Sun
Mon 29 B
Memorial Day Holiday
A Night of Honor
May Makeup InService
May Makeup InService
Start of National CPR/AED Awareness Week
Medic Offices Closed
A Night of Honor 1800—2100
2011 Training Schedule
PRE-REGISTRATION IS MANDATORY FOR ALL CLASSES. ALL AHA CLASSES HELD AT CPCC.
Medic Events Holidays Recertification Testing
Important Notes about 2011 AHA Refresher Classes at CPCC
To register, call CPCC at 704.330.4223
All classes will be held at CPCC’s CENTRAL
AHA Refresher Class Schedule at CPCC CPR JUL - 18 (EMT 7402 05), 20 (EMT 7402 07) 1300—1700 19 (EMT 7402 06), 21 (EMT 7402 08) 1800—2200
CAMPUS in the BELK Building.
MEDIC Mecklenburg EMS Agency
Actual classroom number will be given at time of preregistration
A minimum of 10 students is required for each class.
ACLS & PALS classes will only be HELD TWICE A YEAR
4525 Statesville Road Charlotte, NC 28269
PALS will be held in the months of FEB & AUG
ACLS will be held in the months of MAR & SEPT
There will be NO CPR Classes in APRIL
Visit Us on the Web! www.medic911.com
OCT - 17 (EMT 7402 09), 19 (EMT 7402 11) 1300—1700 18 (EMT 7402 10), 20 (EMT 7402 12) 1800—2200
PALS AUG - 22 (EMT 7208 05), 24 (EMT 7208 07) 1300—1700 23 (EMT 7208 06), 25 (EMT 7208 08) 1800—2200
ACLS SEPT - 19 (EMT 7207 05) , 21 (EMT 7207 07) 1300—1700 20 (EMT 7207 06) , 22 (EMT 7207 08) 1800—2200