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The MEDIC Dispatch News From The Front Line April 1, 2013

Mandatory Attendance: April InService Mecklenburg EMS

All Medic employees are required to

Agency

register for an upcoming session of April InService. The focus of April

Dates to Remember: April 1st Mandatory April InService Begins April 6th Corporate Compliance 1000—1300

This Week: CPR Tip— Compression Depth

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EMS Week 2013 Gift Options

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New Catheters

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InService will be Diversity Training. Please note that attendance of an April InService session is mandatory for all Medic employees (with the exception of members of LDI, the Diversity Council and the last two new hire classes as they have already fulfilled this requirement). Important Points

 April InService will run from Monday, April 1st through Thursday, April 25th  Employees must register for their preferred session through the Learning Management System (LMS) no later than Tuesday, April 23rd

EMT Continuing 5 Ed Requirements

 InService sessions are limited to 40 participants and will be secured on a first come,

Best Wishes!

 Failure to register and attend an April InService session will be documented as non-

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first serve basis through LMS registration compliance

April Corporate Compliance

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Training Schedule

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Medic Calendar

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To register for an April InService session, please visit the Scrolling News Section of the Extranet and click on Logging into the Learning Management System. Please contact Education Assistant Elisabeth Mitchell at elisabethm@medic911.com if you have any questions. 1


CPR Tip—Compression Depth The Quality Improvement department has identified a significant decrease in our adequate compression depth. As you are aware compression depth is directly associated with survival to hospital discharge. Please see the illustrations below. They represent some of the tools provided to achieve adequate compression depth. MRX monitor front screen: While you are not doing compressions, look at the front screen of the monitor. Adequate depth is between the 2 blue lines. Please coach the person doing compressions to push deeper if depth is not being met.

QCPR Meter: When you are performing chest compressions, please ensure both indicators light up with each compression.

Thank you for your dedication to medical excellence in our community as we continue to improve survival from out of hospital cardiac arrest. If you have questions about achieving adequate compression depth, please contact Steve Vandeventer at stevenv@medic911.com or 980.406.1220.

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EMS Week 2013 Gift Options! It’s that time of year again! Join us as we prepare to celebrate EMS Week 2013 starting Monday, May 20th – Friday, May 24th. As our way of saying thank you and celebrating how much you truly mean to this Agency, each Medic employee is encouraged to select ONE of the following EMS Week gift options listed below. All EMS Week gifts will be branded with the new Medic logo and color scheme. Medic is not responsible for replacing items because of normal wear and tear.

**NEW THIS YEAR: Please note there will only be one EMS Gift submission deadline this year. Employees who do not submit a gift selection by Thursday, April 25th will not receive an EMS Week gift. NO EXCEPTIONS!!**

Option #1: Medic Exercise Bag includes zippered nylon case, one pair of hand grips, one pair of ankle weights, one pair of weight.

Option #2: Medic Car Kit includes thermoplastic rubber booster cables , flashlight, flat tire fixer, windshield shade, emergency signage, etc.

Option #3: Medic Golf Umbrella

Submit your EMS Week gift option by visiting https://www.surveymonkey.com/s/emswk2013gift no later than Thursday, April 25th. Please contact Nikkie Perry at nikkiep@medic911.com if you have any questions about the EMS Week 2013 gift options. Don’t forget, this year’s EMS Week is scheduled to take place Monday, May 20th – Friday, May 24th. Be sure to check back to future editions of Medic Dispatch for a complete listing of the EMS Week 2013 schedule and activities. 3


New IV Catheters Please be advised that a new set of IV Catheters were placed into rotation last Friday, March 29th. The new IV Catheters were tested by the FTO’s to determine if there were any differences between the new version and the current version. The FTO’s found that the new IV Catheters are similar to the ones currently used; however, there are a few minor differences that crews should note:

 The hub of the IV catheter is a little longer than the current one used. This may feel a little different, but should not hinder IV starts.  The new assembly prevents blood from freely flowing out of the catheter while you are attaching the IV tubing (one-way-valve) – however, this one-way valve is inactive after IV fluid has been flowed through the catheter. The new design will not stop the IV fluid or blood from back flowing if you accidently unplug the IV tubing after initiation.  You may note less blood in the flash chamber than previously observed. If you have any questions about the new IV Catheters, please contact the Medical Services Department.

Dopamine

Salute to Heroes Game Tickets

Due to the ongoing nationwide medication shortage that the Agency is feeling the effects,

Be sure to mark your calendars and join us for the 8th annual Salute to Heroes game on Sunday, April 7th at Time

there will be different packaging of Dopamine showing up on the units within the

Warner Cable Arena. The cost of game tickets are $10 or $20, depending on seating. You get two games for the price

coming days. The new vials contain 400 mg as opposed to the 800 mg

of one! First, there is the Charlotte Checkers game. During the Checkers game, there will be several special activities in place to honor and recognize our outstanding employees.

currently found in our supplies. These 400mg vials are packaged in doubles inside a Ziploc

The second game is where we take to the ice!

bag and will be showing up in the restock box as well as the green bags. Please mix both 400 mg vials into a 500 ml bag of NaCl to give the same concentration that the current 800mg vials provide. The new dopamine vials have a green

Come support Medic and the Charlotte Fire Department as they prepare to reclaim their championship title against the Charlotte-Mecklenburg Police Department (CMPD) and the Mecklenburg County Sheriff’s Office.

lid whereas the current vials have a yellow lid.

To purchase your Salute to Heroes tickets, please contact Katie Rutland at katier@medic911.com or Nikkie Perry at nikkiep@medic911.com in the PR department.

Please be cognizant of this change and assure you have the correct vials that are being given. 4


EMT Continuing Education Requirements Medical Services has been made aware that a higher clinical scope of practice is now being offered to EMTs. This training focuses on skills that were already permitted by the North Carolina Office of EMS for certified Emergency Medical Technicians, but were not part of the local patient care protocols in Mecklenburg County. This higher clinical scope of practice is now being expanded to all Medic and full-time Mint Hill EMT’s. Medical Services has been asked to have this training completed before the end of May so that all EMT’s are functioning at the same level of care in Mecklenburg County. The didactic segment of this clinical training will be video-based and will be shown in the auditorium at Post 100 on multiple days and times throughout April as well as early May. The didactic segment will not conflict with the diversity class that has already been scheduled for April’s InService. The regularly scheduled inservice in May will include hands-on/practical components that will familiarize you with the new skills and procedures. It is imperative that you complete the video didactic training prior to attending the May InService. If you have any questions, please feel free to contact Education and Quality Specialist Brian Shimberg at brians@medic911.com or Clinical Education Manager Melissa Garifo at melissag@medic911.com.

Scope of Practice Test Dates

AHA Class Information Registration for the upcoming May AHA Classes are now available the Online Learning Management System. Employees

Starting with the month of April, Medical Services will dedicate four days out of every month for Scope of Practice testing. Scope of Practice testing should be completed within 90-days from your expiration date in

are no longer required to fill out paper forms when registering for AHA classes. AHA classes are being offered to all EMT-

order to meet the North Carolina Office of EMS standards. Completing the Scope of Practice within this timeframe will provide Medic employees with the opportunity to test up to two months before your expiration date. Below are the

Basics and EMT-Paramedics but they are marked as optional, you only have to register if you are nearing expiration. Please select the course date that works best for you.

April through August dates for Scope of Practice Testing at Medic: 

April 17th, 19th, 22nd, 23rd

All 3 classes CPR, ACLS and PALS will be offered on

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May 15th, 17th, 21st, 22nd

Tuesday, May 7th and Wednesday, May 8th.

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June 12th, 14th, 17th, 18th

If you have any questions regarding signing up or if you do

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July 17th, 19th, 22nd, 23rd

not remember your expiration date, please contact Elisabeth Mitchell via email at elisabethm@medic911.com.

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August 14th, 16th, 19th, 20th

Please contact Sam Barnes at ext. 6143 or via e-mail at samb@medic911.com if you have any questions about the new Scope of Practice testing schedule.

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Best Wishes!

Congratulations!

After 25 ½ years of service, Paramedic Crew Chief Cyndi Griffin has formally submitted her request for retirement. Cyndi has been involved with many aspects of the development and direction of the Agency both in the community and, more recently, within Medical Services. Her presentation, “Stockings in the Stationhouse”, highlighted the evolvement and achievements of women in the EMS field.

(from left to right): Deputy Director Barry Bagwell, Operations Manager Bob Francis, Relief Operations Supervisor David Bailey, Relief Operations Supervisor Siobhan Klass, Relief Operations Supervisor Jeremy Murphy, Relief Operations Supervisor Alan Elam, Relief Operations Supervisor Brian Smith, Relief Operations Supervisor Andy Williams and Operations Manager Keith Overcash. No amount of words could express our gratitude for the more than 25 years of service Paramedic Crew Chief Cyndi Griffin has dedicated to Medic and the Mecklenburg County community.

Medic would like to recognize the hard work and great achievements of our newest Relief Operations Supervisors. An official recognition and badge ceremony was held in their honor last Tuesday, March 26th. Please be sure to extend congratulations to the above

Medic would like to thank Cyndi for her many years of service to the Agency and to the community.

Relief Operations Supervisors for their tremendous hard work, dedication and accomplishment!

Parking at Matthews Station

Smoking in Designated Areas Only

Medic field crews are also reminded to park in the proper parking place and plug into the shoreline when you are posted at Matthews. It has been noted that Medic units are creating problems for Matthews when we leave our vehicles running at the post. This also violates our vehicle idling policy.

All Medic field crews are reminded to please use the designated smoking areas while at CFD Station #21. It has been brought to the attention of Operations that several Medic employees have discarded their cigarette butts in the parking lot and grassy areas.

Please contact your immediate Supervisor if you have any questions about this request and/or Medic’s Vehicle Idling Policy.

Please refrain from discarding your cigarettes in any location other than the designated smoking areas of

Thank you.

CFD Station #21. Thank you for cooperation. 6


April Corporate Compliance Training Sessions Required Employee Attendance Kristi Beaver, Terran Berry, Johnathon Bobbitt, Allison Brinzey, Amanda Burdette, Heather Clay, Harley Conrad, Laura Dellinger, Ute Dorflinger, Dusty Edwards, Jacob Ellison, Matthew Godec, Rebecca Hamilton, Mark Hayes, Shannon Helms, David Hewitt, Matt Johnson, LaVar Lee, Steve Lennartz,Vashti Lynch, Jim Manning, Kim Marlowe, Mike Moore, Thomas Nagel, Lester Oliva, Sam Pendlay, Katie Phillips, Susan Pollich, Robert Ramsey, Chris Scata-Penny, Ryan Schott, Derek Scott, Ashley Smith, Misty Swaringen, Leigh Taibe, Heather Teague, David Toney, Maureen Townes, Andrew Tucker, John Wagner, Sarah Walsh, Tonya Whitesides, Andy Williams, Teresa Womble, Andrew Wooten and Adrian Wright. **Please Note: If your Annual Performance Review was in March and you did not attend a March class you must contact Amy Johnson and attend an April class.** Information Updates: 

The duration of the Medic Safety & Compliance Training sessions is 2 ½ hours.

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Attendees will be paid for the total time spent in class and each employee with an Annual Performance Review in that month must attend one of the available Compliance Training Sessions.

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Compliance sessions are held next to the Medic Fitness Center, please contact Amy Johnson at amyj@medic911.com for directions. 7


April 2013 Sun

Mon

Tue

Wed

1A

2A

Thu

Fri

3B

Sat 5A

4B

6A

Corporate Compliance 1000—1300

7A

8B

9B

10 A

11 A

12 B

13 B

16 A

17 B

18 B

19 A

20 A

Corporate Compliance 0800—1100 14 B

15 A

Scope of Practice Test

21 A

22 B

Scope of Practice Test

28 B

29 A

23 B

Corporate Compliance 1300—1600

24 A

Corporate Compliance

Scope of Practice Test

25 A

26 B

EMS Week Gift Submission Deadline

1300—1600

30 A

2013 Training Schedule

In-Service Training Medic Events Holidays Recertification Testing

MEDIC

April Corporate Compliance Trainings

Scope of Practice Test Dates 

April 17th, 19th, 22nd, 23rd



May 15th, 17th, 21st, 22nd



June 12th, 14th, 17th, 18th



July 17th, 19th, 22nd, 23rd



August 14th, 16th, 19th, 20th



Saturday, April 6th 1000—1300



Tuesday, April 9th 0800—1100



Thursday, April 18th 1300—1600

Mecklenburg EMS Agency



Tuesday, April 23rd 1300—1600

4525 Statesville Road Charlotte, NC 28269 Tel: 704-943-6000 Fax: 704-943-6001 Visit Us on the Web! www.medic911.com

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27 B


Medic Dispatch - April 1, 2013