The MEDIC Dispatch News From The Front Line March 18, 2013
Vehicle Security Mecklenburg EMS
News media outlets from across the
country have reported an increase in the number of reported cases of stolen
Dates to Remember:
ambulances. In February, more than a dozen ambulances were recovered from a scrap
March 20th FISDAP Testing 0900, 1300 & 1800
Reports of stolen ambulances have not just been isolated to other parts of the country. State officials have issued a warning to EMS providers as recently as last week after three full size
This Week: Mandatory Attendance: April InService Scope of Practice Dates
ambulances were stolen in Greenville, NC. 2
Burnette/Nobles Safety Award
Employee Commendations March Corporate
yard in Houston, TX. Earlier this month, an ambulance was stolen in Pennsylvania while crews were caring for a patient.
Compliance Training Schedule
The theft of ambulances has resulted in monetary damages, complete destruction of vehicles and, tragically in at least one case, the loss of life. The occurrence of stolen ambulances happens more often than you may realize. The common factor in all reported cases is that the vehicle was left running, unattended and unsecured. Medic would like to take this opportunity to strongly encourage employees to always follow Medic’s policy on Vehicle Security when in operation of an Agency asset. The policy clearly states that “Unattended EMS vehicles will be locked at all times unless the crew is working in the immediate vicinity (100 feet) of the vehicle and the vehicle is under direct observation.” The policy goes on to read that, “Any parked, unoccupied EMS vehicle (on or off a call assignment) will be shut off and secured.” To view Medic’s Vehicle Policy in its entirety, please log onto the Extranet, click on the Safety sub-header, click on Operating Agency Vehicles and click on Agency Vehicle Policy. Awareness and adhering to Agency policies are key to preventing the occurrence of stolen Medic ambulances. Thank you for cooperation and continued commitment to excellent patient care. 1
Mandatory Attendance: April InService An email was recently circulated calling for all Medic employees to register for an upcoming session of April InService. The focus of April InService will be Diversity Training. Please note that attendance of an April InService session is mandatory for all Medic employees. Important Points
April InService will run from Monday, April 1st through Thursday, April 25th
Employees must register for their preferred session through the Learning Management System (LMS) no later than Tuesday, April 23rd
InService sessions are limited to 40 participants and will be secured on a first come, first serve basis through LMS registration
Failure to register and attend an April InService session will be documented as non-compliance To register for an April InService session, please visit the Scrolling News Section of the Extranet and click on Logging into the Learning Management System. Please contact Education Assistant Elisabeth Mitchell at firstname.lastname@example.org if you have any questions.
New Cardiac Monitor Resource Process Effective Immediately All Agency Philips MRx cardiac monitors have been assigned to specific units. With this in mind, there are a few changes in the process and its management as related to how we operate and manage cardiac monitors. In order to assure we have complete accountability for all monitors and their locations, monitors can no longer be interchanged between units. All monitors have been relabeled with a specific number that aligns with the unit it is assigned. If at any time there is a need to change out monitors, a new monitor must be retrieved from an OST in Logistics and signed for accordingly. Several monitors have been placed on reserve in Logistics if needed. These reserve monitors are labeled as 063 - 070 in case you run across one that doesn’t match the unit it’s on. If you have questions, please contact Operations Manager Bryan Edwards via email at email@example.com or Education & Quality Specialist Steve Vandeventer at firstname.lastname@example.org. 2
Protocol Books for Ambulances
ePro Scheduler Notifications
Effective Immediately A bound copy of the Patient Care Protocols has been placed on the action area shelf in every transport
Employees are reminded that ePro scheduler notifications
unit in the system. These protocol books are marked “Ambulance Copy – Do Not Remove” and are for your use during the shift. DO NOT
can come in the form of email, text message or both. If you
remove them from the ambulance.
would prefer to add your personal email address and/or cell phone number for text messages, please
Since new protocols were released, they will have to be formatted and loaded into the Siren ePCR system. We will accomplish this as soon as possible.
do so by logging onto ePro and visiting the green Notification Preference link on the left side of the screen.
For questions, please contact Deputy Director Kevin Staley at kevins@medic911com.
Please note - standard text messaging rates may apply.
Scope of Practice Test Dates
Extranet Protocols Learning and Development has been working diligently over the past few months to make corrections and apply updates to the patient care protocols. Protocols located on the Medic Extranet have been replaced with the most current
Starting with the month of April, Medical Services will dedicate four days out of every month for Scope of Practice testing. Scope of Practice testing should be completed within 90-days from your expiration date in
version which contains all of the previously released updates and amendments as communicated by Dr. Swanson.
order to meet the North Carolina Office of EMS standards.
It is imperative that each employee update their electronic copy of the protocols with this new
April through August dates for Scope of Practice Testing at Medic:
Completing the Scope of Practice within this timeframe will provide Medic employees with the opportunity to test up to two months before your expiration date. Below are the
release. If you have previously downloaded the patient care protocols to your computer or mobile device, please visit the Medic Extranet to obtain the most current version. As the patient care protocols are an ever-evolving document, please be on the lookout for future updates. Any new changes will be communicated via email as they have previously so that you may update your personal hard copy immediately. We will then communicate the need to update your electric copies as those updates are applied to
April 17th, 19th, 22nd, 23rd
May 15th, 17th, 21st, 22nd
June 12th, 14th, 17th, 18th
July 17th, 19th, 22nd, 23rd
August 14th, 16th, 19th, 20th
Please contact Sam Barnes at ext. 6143 or via e-mail at email@example.com if you have any questions about the new Scope of Practice testing schedule.
the Extranet. For questions, please contact a member of Learning and Development. 3
Burnette/Nobles Safety Award Submit your nominations today for the 2013 Burnette/Nobles Safety Award! What is the Burnette/Nobles Safety Award? The Burnette/Nobles Safety Award was established by the Charlotte Association of Insurance Professionals to honor CMPD officers, John Burnette and Andy Nobles who were killed in the line of duty in 1993. The award recognizes police officers, firefighters and EMS personnel who have continuously made a positive impact in their community. Medic will send the selected 2013 Burnette/Nobles Safety Award recipient to the annual awards banquet in May. Ideal Nominee
A Medic employee who actively works to improve his or her community and seeks out and promotes positive change within the Agency. Nomination Process
Log onto the Extranet and click the 2013 Burnette-Nobles Safety Award Nomination in the Scrolling News Section
Complete the requested information & click the submit button
Your Nomination Submission is Complete!
Salute to Heroes Game
Medic has remained dedicated to our employees to provide excellent and competitive benefits as part of every
Be sure to mark your calendars and join us for the 8th annual Salute to Heroes game on
employee’s total compensation package. A confidential Total Benefits and Compensation Statement has been prepared for each full time Medic employee which summarizes the total
Sunday, April 7th at Time Warner Cable Arena. The cost of game tickets
cost for benefits for both the employee and Medic as of December 31st, 2012. This summary also includes a total compensation amount and we hope that all of this information is valuable to you for any type of financial
are $10 or $20, depending on seating. You get two games for the price of one! First, there
planning you may need.
is the Charlotte Checkers game. During the Checkers game, there will be several special activities in place to honor and recognize our outstanding employees.
The Total Benefits and Compensation Statement was mailed to employee’s homes on Tuesday, March 5th. Please be sure to check your mail for this confidential Total Benefits Compensation Statement. If you have any questions relating
The second game is where we take to the ice! Come support Medic and the Charlotte Fire Department as they prepare to reclaim their championship title against the Charlotte-Mecklenburg Police Department (CMPD) and the Mecklenburg County Sheriff’s Office.
to any information regarding your statement (reminder – this information was as of December 31st, 2012), please contact Human Resources at firstname.lastname@example.org. Thank you! 4
March Birthdays Medic would like to extend special birthday wishes to the following employees celebrating a birthday in the month of March: Douglas Valot
Yolanda Edmonds March 25
Gabrielle Pegram March 4
Matthew Hestwood March 19
Certified Paramedics Needed Medic is working hard to get the word out …WE NEED TALENTED, CERTIFIED PARAMEDICS! You are our best resource for great candidates! Do you know a recent or soon-to-be graduate from an accredited Paramedic training course? Do you know a Paramedic in other areas or another state that would like to move to Charlotte and work at Medic? Do you know Paramedics that would want to work here? Do you have a favorite website to post Paramedic opportunities? Do you have connections from your alma mater? If so, refer them to work at Medic and you could earn a $3,000 referral bonus (please make sure your name is listed on their application). The Paramedic new hires also receive a $3,000 sign-on bonus and up to $3,000 in relocation repayment. Interested applicants should visit www.medic911.com/hiringprocess_careers to access Medic’s employment application and all required documents. For more information, contact a member of the Agency’s Human Resources Department today at email@example.com to send us your ideas. 5
February Commendations Congratulations to the following employees who received commendations during the month of February! Benjamin Astrike (2)
Marcus Lee (2)
Jason Barr (2)
Malcolm Leirmoe (3)
Mike Gilmore (3)
Chris Simmons (2)
Jay Black (2)
Jeffery Boyles (2)
Noah Godbey (2)
Thomas Slack (2)
Amanda Burdette (4)
Mikhail Makarov (2)
Andrew Smith (2)
Jerome Souza (2)
Michelle Caldwell (3)
David Hawks (3)
Scottie Carriker (2)
Marie Hildreth (2)
Christina Stauber (2)
Sarah Hinson (3)
Shelby Modisett (2)
Emily Cole (3)
Anne Pentland (2)
Jason Jeffares (2)
Tim Gable (2)
March Corporate Compliance Required Employee Attendance Stephanie Benson, Adam Bolinger, Nickolas Bringolf, Ronisha Carr, Emily Cole, Carrie Cole, Michael Conklin, Yolanda Edmonds, Miguel Flechas, Joseph Gilchrist, Rebekah HartO’Sullivan, Katie Henderson, John Hunt, Jennifer Johnson, Chad Kennedy, Margaret Kingsley, Robbie Lamb, Shari Lambeth, Pen Lee, Emily Little, Alan Maness, Anna McCarley, Elisabeth Mitchell, Hunter Mitchell, Jim Norris, Tyler North, Keith Overcash, Ethan Parker, Christopher Peet, Gary Richardson, Andrew Rowley, John Ryan, Thomas Slack, Lindsay Smith, Jerome Souza, Greg Truesdell, Brandon Voss, Adam Walker, Troy White, Jonathan Wilford and Bill Woods. **Please Note: If your Annual Performance Review was in February and you did not attend a February class you must contact Amy Johnson and attend a March class.** Information Updates:
The duration of the Medic Safety & Compliance Training sessions is 2 ½ hours.
Attendees will be paid for the total time spent in class and each employee with an Annual Performance Review in that month must attend one of the available Compliance Training Sessions.
Compliance sessions are held next to the Medic Fitness Center, please contact Amy Johnson at firstname.lastname@example.org for directions. 7
March 2013 Sun
Corporate Compliance 1300—1600
FISDAP Testing 0900, 1300 & 1800
Burnette-Nobles Safety Award Nomination Deadline
Medic Offices Closed
2013 Training Schedule
In-Service Training Medic Events Holidays
March Corporate Compliance Trainings
FISDAP Testing Dates
Wednesday, March 20th 0900, 1300, 1800
Thursday, March 28th 1400—1700
MEDIC Mecklenburg EMS Agency 4525 Statesville Road Charlotte, NC 28269 Tel: 704-943-6000 Fax: 704-943-6001 Visit Us on the Web! www.medic911.com