Niagara Health's Hospital Handbook — your essential patient guide to services, care pathways and what to expect for a safer, more positive patient experience.
Discover how Niagara Health centers care around six key elements of the patient experience. This handbook explains hospital services, admissions, appointments, visiting guidelines, safety and privacy, patient rights and responsibilities, discharge planning, family and caregiver support, and community programs. Practical tips, contact resources and clear steps help patients and families navigate care, ask the right questions and feel empowered throughout their stay.