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NHS Commercial Solutions

Autumn 2013

Collaborative framework for nurse agency launched

Spinal orthopaedics framework awarded

European Commission HAPPI project for “assistive care”

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Page 6 NHS CS win NHS England tender for direct commissioning services

Welcome, The new NHS strategy for procurement, Better Procurement, Better Value, Better Care, has now been launched, and is stimulating debate across procurement and industry. Turn to page three to hear more about our take on the new strategy. The role and potential for procurement to deliver more value, drive down costs and increase efficiency and quality are, as you would expect, key themes. How this programme wil be implemented and the extent it will have an impact on the NHS remains to be seen, but we believe effective collaboration is critical. Recognising that procurement needs to take an integrated and strategic approach, raise standards and accelerate procurement delivery, the procurement community in the south came together earlier in the new year to form a new network, the Procurement Leadership and Development Forum. This was set up by NHS Commercial Solutions and our member trust Heads of Procurement from across the south. Rob Knott, Director of NHS Procurement Development, gave his insight into the implementation of the national strategy and view from the Department of Health at our September forum, turn to page three to find out what he said. Continuing to work with fellow NHS collaborative organisations is increasingly important to deliver procurement efficiencies and most importantly the critical products and services the NHS requires. NHS CS has launched a national approach to nurse agency with London, East of England and North East collaboratives. See over the page for the full story. Finally, I am delighted to report that we are on target to achieve £20 million of savings and benefits in this financial year.

Managing Director T

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As part of our procurement relationship with the Kent and Medway Commissioning Support Unit, NHS Commercial Solutions were in a position to bid for a direct commissioning procurement assistance competitive tender issued by NHS England. The work tendered involves both substantive procurement work on direct commissioning services, as well as the provision of advice and consultancy on appropriate procurement action on ongoing area team contracts. NHS Commercial Solutions were delighted to be selected as the successful bidder for the NHS South lot. This involves providing support to seven area teams: Bath, Gloucestershire, Swindon and Wiltshire; Bristol, North Somerset, South Somerset andGloucester; Devon, Cornwall and Isles of Scilly; Kent and Medway; Surrey and Sussex; Thames Valley and Wessex. Continued on Page 4

Joint Hub tender for agency nursing framework launched We are pleased to announce the launch of a collaborative procurement project for agency nursing, which will be jointly managed with East of England, London Procurement Partnership, and North of England NHS Commercial Procurement Collaborative. The project has been divided into four regional lots to allow for differing market conditions in each: the North, Midlands and East, the South and London. In addition to our customers in the East of England, South Central and South East Coast, the NHS Commercial Alliance will also be acting on behalf of trusts based in the Midlands. Stakeholders from each of the four regions have been invited to be part of the two work streams formed as the core decision making group for the procurement process. The work streams are as follows: Work stream 1 – Commercial & Procurement Work stream 2 – Job Description and Technical The South Central and South East Coast stakeholder group will be led by NHS CS’s Samantha Parker and Andy Rouse. It is planned the new nursing framework will be available to our customers from May 2014. As you may be aware the Government Procurement Service (GPS) have recently awarded a new framework for the supply of nurses. NHS Commercial Solutions, alongside our collaborative partners, have analysed and evaluated critical aspects of the contract including: •

The financial sustainability of awarded suppliers

Supplier capacity and capability

Actual market pay rate comparisons

Having objectively investigated all information provided, and assessed the risk of using this framework, we have concluded that we were unable to support the implementation of the GPS framework in our region as we believe it does not meet your needs.


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While this framework is being put in place, NHS Commercial Solutions do have interim Nursing SLA arrangements with nursing agencies that featured on the former GPS Nursing Framework.

Our members need a nursing agency network which meets their needs. Above all, trusts need to be confident that they are employing high quality agency nurses who will provide the best care for patients. This framework will do just that. Developing this project willl provide us with a model for future collaboration which will be good not just for our members and the NHS but ultimately for patients too.

Alyson Brett Managing Director

The project will provide:

• A transparent pricing mechanism

• Regular auditing of agencies providing NHS staff • Collaborative expertise • A recruitment process which is fully compliant with UK and EU legislation • Guaranteed reliable sources of agency nurse staff For more information please contact: Samantha Parker Agency Category Specialist 01189167984

The Deparment of Health’s new procurement strategy

This autumn the long awaited Department of Health’s new procurement strategy, Better Procurement, Better Value, Better Care, was released.

Autumn 2013 Following significant consultation across the NHS and industry, led by Sir Ian Carruthers, the Department of Health team have produced a programme of work which aims to drive down costs and deliver efficiencies across the supply chain in the NHS. Great emphasis is placed on the purchasing power of the NHS and how significant improvements can be made through effective rationalisation, standardisation and collaboration.

In particular strong focus was placed on greater transparency, further clinical engagement in the procurement process, increasing efficiency and a new national enabling function which will support leadership and focus on how trusts can develop relationships with us as a collaborative procurement organisation. Outgoing Chief Executive of the NHS, Sir David Nicholson, said: “The National Audit Office has already identified the potential for £500 million savings in the NHS alone. I believe the real potential may be even greater.”

The new strategy incorporates a significant range of key differentiators. There is a renewed focus upon developing leadership and capability in every NHS organisation, aligned to world class standards in procurement and supply chain management. A new NHS Centre of Procurement Development will enable a national community of NHS procurement professionals and practitioners to achieve this outcome. A new national Key Supplier Management programme will shape the relationships with many of the largest, most critical suppliers to the NHS, while investment in key platforms will underpin our journey to implementing GS1 Coding and spend data standards. We need a procurement function that is capable, modern, and among the best in the world. Procurement is critical to the success of every NHS organisation in delivering better value and, importantly, in protecting front-line care.

At our new Procurement Leadership and Development Forum, which comprises our trusts’ Heads of Procurement and is chaired by Alyson Brett, Rob Rob Knott Knott, the National Director of NHS Procurement Development, National Director, NHS talked us through his thoughts and comments on the new strategy. Procurement Development

What we say

The new document emphasises the importance of transparency, a quality our organisation works tirelessly to promote. We work to keep our trusts and suppliers informed to ensure the NHS is getting the fairest deal. The new strategy provides a real focus for the NHS supply chain sector and will allow us to build upon our success with data analysis and transparency. Although not as radical as we initially thought, it is a good thing that the document places such strong emphasis on this sector and we will be working to implement any changes here to ensure the strategy’s success.

David Nicholson talks much about collaboration in a critique of the NHS supply chain which suggests organisations do not already work collaboratively. NHS CS prides itself on working in partnership with our colleagues across the country. Most recently this can be seen in our nurse agency project. Collaboration drives down costs and increases coherence and standardisation across the NHS. I think as a sector we do need to work towards a greater level of standardisation in procurement and for this reason I welcome the strategy and look forward to collaborating on many more projects in the future to ensure the NHS gets the best deal.

Jane Harrison Procurement Director T

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Dexter Montgomery Finance & Performance Director

NHS CS developing prioritised workplans to ensure area teams have a structured approach to projects Continued from Page 1 The contract initially provided support for contracts potentially valued at up to £1 million per annum. We are now pleased to advise that NHS England have approved NHS Commercial Solutions’s involvement with any area team direct commissioning contract with a limitless value where assistance is required. We have already delivered a number of procurements in the fields of offender health and GP contracts, and a number of other procurements in pharmacy and substance abuse; in addition diabetic eye screening and dental services are underway where assistance is required. We are working with the area teams to develop prioritised work plans over the next quarter to enable a

structured approach to projects, and to draw benefit from any synergies across the area team regions.

Direct commissioning covers: •

Primary care

Public health

Specialised commissioning

Military health

Offender health

GP services & IT

Secondary care dental services

For more information please contact: Jeff Scott Head of Commissioning 01306 646815

Arthroscopy multi-supplier framework Arthroscopy is a type of keyhole surgery used to diagnose and repair problems with the joints, or to remove fragments of loose bone or cartilage. An arthroscope - a type of endoscope - is inserted through a small incision to investigate the damage to an interior joint. The procedure is most commonly performed on the knees, but can also be used on wrists, elbows, ankles and shoulders. A multi-supplier framework for arthroscopy has recently been awarded by NHS Commercial Solutions for a period of two years, with two options to extend for a further 12 months each. This is the first regional framework for arthroscopy capital equipment and consumables awarded in the South East.


The framework, which is open to all NHS organisations in England, enables trusts to conduct further competitions in order to deliver additional benefits through supplier rationalisation and business commitment.

The framework is expected to deliver significant savings opportunities to trusts with a number of smaller suppliers and new entrants to the market pricing competitively in order to increase their market share. For more information please contact: John Tyrrell Head of Healthcare Services 01306 646808


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Conmed Linvatec

DePuy Synthes

Karl Storz

MDM Medical

Richard Wolf

Smith & Nephew


e-Enablement updates... Procurement Information Portal

We have recently moved to an updated version of qlikview, the software behind our Procurement Information Portal, ‘PIP’. The PIP spend analysis tool gives member trusts instant access to their accounts payable and purchase order data. This data can then be analysed in a number of different ways such as by cost centre, e-class and supplier type. All users have been sent the updated link to access the portal which is also included here:

Supplier Financial Risk Manager We are continuing to refresh our Dun and Bradstreet portal with data from PIP. The most recent upload of the last three months worth of data was at the beginning of this month. D&B match the supplier records from PIP to their global database to create a bespoke supplier risk map for individual trusts. Viewing the D&B portal allows trusts to assess suppliers before continuing their relationship with them.

Our updated version of qlikview: •

is faster and more reliable

is an improved platform which is more accessible and easier to navigate

will allow us greater scope with the data in the future so we can provide a better service to trusts

The updated version allows us to provide a better service to trusts. It’s a powerful tool which can allow us and them to pinpoint areas in which they can be making huge savings. It’s important for trusts to remember this tool is available for them to use.

Doreen Menya e-Enablement Manager

Spinal orthopaedics framework awarded For more information please contact: Ian Baker Project Manager Healthcare Services 01306 646832


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The D&B Portal gives trusts access to: Dashboard: A summarised view of your supplier portfolio by risk of future failure. Supplier Relations: Review the risk associated with each supplier and using the D&B scores identify which suppliers may experience financial or delinquency difficulties in the next 12 months. Supplier Analysis: Spend is categorised using criteria such as geographical location - which helps in measuring sustainability, business size, business age and legal form. Supplier Linkages: Analysis of your spend by global holding company. The D&B family tree shows corporate linkages, allowing you to understand your total spend within a group. For more information please contact: Doreen Menya e-Enablement Manager 01306 646816

The framework agreement for spinal orthopaedic implants and bone substitutes, which covers an estimated spend in excess of £1.1 million, was awarded by NHS Commercial Solutions in Spring 2013. The framework has 14 key suppliers to meet the needs of NHS trusts and covers synthetic and non-synthetic, organic bone substitute products and the implants used in spinal procedures. The multi-supplier framework will be open to all NHS organisations in England, and offers savings and opportunities for change management and commitment.

a lengthy Q&A session which allowed suppliers to make suggestions and provided food for thought for the steering committee. HAPPI will ultimately work towards identifying the most effective products and services in this field and will offer a joint European invitation to tender (ITT). Ageing populations are a growing issue across the whole of Europe and dealing with our elderly has been on the political agenda for many years. HAPPI - healthy ageing and public procurement of innovations - aims to address this by procuring the best products on the market to enable “assistive care” - which will allow elderly patients to remain in their own homes safely, comfortably and for longer. HAPPI is a European Commission initiative borne out of a new approach to public policy: supporting demand-driven innovation rather than relying on innovation offers of R&D centres. With ageing populations across Europe, HAPPI has been pioneered by NHS CS and our partners in France, Belgium, Italy, Germany and Luxembourg.This project has been designed to promote “ageing well” and acts as an avenue for healthcare organisations to seek out the most innovative solutions to the demands of caring for our elderly. Our HAPPI infoday on September 24th was a huge success with a number of suppliers attending. There was

The new online platform will allow suppliers to showcase their products across Europe. We will be holding drop-in sessions for anyone who was unable to attend the London infoday and would like further information about the project. If you would like to arrange a meeting with Alyson Brett, or would like to learn more about the HAPPI venture please contact us on our mainline or email Kerry Botes on


Demand driven innovation to meet a growing need

Assistive care for the elderly

European-wide scope

Industry expert knowledge and guidance

To access the new online platform visit: Or: There were a number of themes to the questions asked by suppliers and we are busy collating these into a report which we will use to identify strategies to move forward with the project. There have also been infodays in Paris and Turin with a large amount of attendees and interested suppliers, and there is an infoday coming up in Vienna. These infodays provide opportunities for suppliers to network with industry experts from across Europe and will therefore extend the HAPPI network and open up new markets.

Pace set for further competition Under the current Framework for ICDs, Pacemakers and CRTs, trusts are able to commit their volumes via the further competition process. The Framework was awarded in July 2012 and covers a South East Coast spend in excess of £9 million. NHS Commercial Solutions supported Ashford and St. Peter’s Hospitals NHS Foundation Trust (ASPH) on a recent competition for their ICDs, pacemakers, and CRTs requirement, in order to manage costs and the supply T

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chain. NHS CS worked with clinical stakeholders to manage the further competition process and evaluation. The competition rationalised the number of suppliers and committed usages for a 12-month period. This process delivered a large reduction to ASPH’s annual ICD and pacemaker spend. For more information please contact: Ian Baker Project Manager Healthcare Services 01306 646832

NHS Commercial Solutions welcomes new staff Emma-Jane Taylor am Lead Category Manager, Area Te

r procurement after l in” to the world of public-secto Emma-Jane says she rather “fel purchasing and supply in 2003. Emma joined the NHS her family relocated to Reading ancy. During her time a private-sector energy consult agency as an energy buyer from ialist. Before joining became a general sourcing spec at PaSA she achieved MCIPS and e, supporting PCTs us Emma-Jane worked for Pro-Cur are services. With in the commissioning of healthc transferred to the she NHS the reorganisation of the port Unit where Sup ng Central Southern Commissioni ctly to the CCGs dire t she provided procurement suppor oil. during a period of significant turm ment experience to “I bring a wealth of NHS procure llenge and relish the NHS CS, am never put off by a cha role.” new my customer-focused element of

Monjur Ela hi Category M anag

er Monjur has joined as Cat egory Manag Support Serv er for our ices team. Pr ior to joinin worked wit g this role he h East Kent Hospitals U Foundation n iv ersity NHS Trust from 20 10 where h tenders, con e dealt with tracts manag ement, procu running e-En re ment and ablement p rogrammes years’ contr . H e has 10 acts, procure ment and su and third se pply chain ex ctors. perience fro m

the public,


Aitor Cisneros - Category Mana

ager and has 12 years’ Services team as a category man Aitor has joined our Healthcare teacher in Spain r began his career as an English NHS procurement experience. Aito s, Aitor joined Mayday the UK in 1997. After several role back in 1993 before moving to n as a logistics manager, Healthcare NHS Trust in Croydo pital in 2008 as a moving onto Moorfields Eye Hos team in July 2013. contracts officer. Aitor joined the

able everyone “I am amazed at how knowledge ical and surgical in my team is of all different med nce and my erie products. My previous NHS exp ts should add to a knowledge of ophthalmic produc a very high level.” team that is already working at


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As part of our new marketing and communications strategy NHS Commercial Solutions now has a company profile on LinkedIn and we have also joined Twitter. We hope both of these channels of communication will allow relevant stakeholders greater insight into what projects NHS CS are working on and what we get up to on a daily basis. On LinkedIn we hope that by building up a network of our staff, member trusts and suppliers alike will learn more about our business family and what experience the staff bring to the team. Please follow us on Twitter: @NHSComSolutions and check out our LinkedIn profile.

private “I am lookin g to contrib u te towards ach organisatio ieving NHS nal objectiv Commercia es by applyin l Solutions’ g my inheri ted knowle dge and skil ls.”

NHS CS joins LinkedIn and Twitter

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