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CONSOLIDATED STATEMENT OF ACTIVITIES (AUDITED) 12/31/11 Public Support & Revenue Government grants $2,070,797 Nongovernment grants & contributions 815,032 Contributions in-kind 21,939 Fee income 1,660,465 Interest income on mortgages 180,864 Investment income 1,089 Bad debt recoveries Total public support & revenue Operating expenses Program services Homebuyer education Loan services Affordable housing development Agency funds Phoenix Housing Partnership La Cuidad, LLC Sub-total program services Supporting services Management & general Community outreach Resource development Total supporting services Total operating expenses Net operating income (Loss)

4,750,186

Last year was like no other at NHS Phoenix. From mortgages 12/31/12

originated and closed to the number of homes rehabbed – from

$512,224 3,669,776 58,189 2,543,916 114,372 1,253 55,027

foreclosure ‘saves’ to homeowners created – our outputs far exceeded, not only our goals, but what we thought was our capacity. Our production numbers were ‘off the charts’ thanks not only to the tenacity and diligence of our staff, but to the generosity of our partners who made houses available and mortgages and

6,954,757

down payment assistance accessible to our low-to-moderate 1,258,271 696,726 816,061 97,708 191,579 194,499 3,254,844

1,460,589 3,752,036 358,545 109,953 7,625 192,222 5,880,970

541,271 42,961 95,781 680,013

771,888 66,906 91,904 930,698

3,934,857 $815,329

6,811,668 $143,089

income clients. For NHS Phoenix, our 2012 stats tell a story of exceeding expectations through tireless effort, trusted partnerships and dedicated staff. But, for our clients, 2012 tells a much richer

SHATTERING RECORDS

2012 ANNUAL REPORT

“I want to take a moment to thank NHS Phoenix for making my dream come true. I moved into my new home on June 22 and I am MISSION: Neighborhood Housing Services of Phoenix is

CONSOLIDATED STATEMENT OF FINANCIAL POSITION (AUDITED) Assets Current assets Cash and cash equivalents $3,368,876 $3,481,116 Restricted cash 949,942 868,631 Government receivables 532,749 562,407 Promised to give 0 0 Other receivables 146,344 169,287 Property held for re-sale 2,905,630 5,316,227 Prepaid expenses and deposits 47,515 49,845 Mortgage loans receivable, current 43,553 47,164 Total current assets

7,994,609

10,494,677

Property and equipment, net

2,990,785

2,813,669

Other assets Mortgage loan receivable, net Escrow reserve deposit Total other assets

2,805,121 251,865 3,056,986

2,761,048 197,415 2,958,463

14,042,380

16,266,809

301,512 54,005 1,688,613 8,913 912,491 33,467 1,062,870 4,061,871

292,410 78,160 4,125,981 4,941 1,027,131 538,457 275,000 6,342,080

Total assets Liabilities and Net Assets Current liabilities Accounts payable and accued expenses Accued compensated absences Due to City of Phoenix Advances on contracts Loan impounds and client deposits Deferred revenue Notes payable, current Total current liabilities Notes payable, net of current Total liabilities Total net assets Total liabilities and net assets

narrative:

proud and privileged to be a first time homeowner. I think this

dedicated to the revitalization of Phoenix neighborhoods by

program is amazing and all your staff were very courteous and

providing a full range of programs and services that encourage,

professional during the whole transaction,” exclaims Gloria R.

create and support homeownership. “I’m so happy that we now have a chance to improve our kids’ lives. “We help hard-working families realize the dream of financially-

We won’t be throwing money away anymore; we have our own

stable homeownership.”

house to do what we want,” boasts Rohollah and Veronica T. “Thank you for all the hard work I know you did to get us into our home! This is truly a dream, a fantasy, a prayer answered for us. We thank you so very much,” appreciatively reports Gilbert & Melissa B.

Based on all our hard work, our OUTPUTS are certainly gratifying. It’s our client’s stories, however, the IMPACTS of our hard work, which make it all worthwhile!

Patricia Garcia Duarte

1,605,779 1,406,910 5,667,650 7,748,990 8,374,730 8,517,819 $14,042,380 $16,266,809

INPUTS

President & CEO

1405 E. McDowell Road, Suite 100 Phoenix, Arizona 85006 Phone: (602) 258-1659 FAX: (602) 258-1666 www.nhsphoenix.org

INPUTS + ACTIVITIES = OUTPUTS u OUTCOMES uIMPACTS u This MODEL represents our road map and essentially, our theory of change. It is a visual way to present the relationships among our resources, our activities and the changes we hope to achieve.


National NeighborWorks® Partners Bank of America CHASE CITI Fannie Mae Morgan Stanley PNC The Atlantic Philanthropies The Rockefeller Foundation Wells Fargo Housing Foundation Whitney Bank Homeownership Center Partners ($25,000 or more) Bank of America BBVA Compass Freddie Mac Fannie Mae JPMorgan CHASE Nordstrom fsb NeighborWorks® America

My Big Fat Greek Restaurant Dale Orr Pottery Barn Yolie Rodriguez The Rose and Crown Sam’s Café Virginia Senior, Urban Beans SRP, Bryanna McHenry St. Mary’s Food Bank Community Kitchen, Jon Woodgate La Tolteca, Veronica Cardenas Torres Marquez Communications, Tania Marquez VSYMCA, Las Artes, Louisa Rodriguez Waste Mgt. Phoenix Open Doug Zumach

HOUSES ACQUIRED, FORECLOSURE REHABBED COUNSELING SAVES AND/OR SOLD

MORTGAGES ORIGINATED/ FACILITATED

312

HOMEOWNERS CREATED

46

HOUSEHOLDS EDUCATED

1,303

Emeritus Members Eugene Grigsby, Ph.D. Don Conrad David James

HOUSEHOLDS COUNSELED

379

2012 Board of Directors Stephen Anderson Dave Brown – Vice Chair Reid Butler Abedon Fimbres Lisette Flores Cecilia Francis Jeffrey Gauvin Kenja Hassan Dana Johnson Lydia Lee – Secretary Jerome Miller Art Perez Alicia Ruiz, DVM Chester Seabury, Ph.D. – Treasurer Bill Scheel Romona Tovar Erik Walters - Chair George A. Young

562

Individuals Laura Amada Deborah Anderson Rex Anderson Stephen Anderson Jackie Benton Kay Bigelow Arblee Bishop Teresa Brice Bailey & Jack Brown David Brown Leticia de la Vara Tim & Dolores Brown

In-Kind 1130 The Restaurant Edgar Acosta Pete Alvarez AMC Theatres Arizona Culinary Institute, Glenn Humphrey, Alissa Gouker, Evangelina Woolford, Jeff DrGirolamo Arizona Office of Tourism, Laura French Maricela Beauregard Best Buy BevMo Maria Brandenburg Lisa Capes Laudene Carranza Aventura Catering Betty Arguello Cerda BJC, Liz Myers Black Chile Mexican Grill

Rod Cauchan Central Phoenix Animal Hospital, Dr. Alicia Ruiz The Cheesecake Factory Chicago Title, Nicole Wolf Children’s Museum of Phoenix, Deb Gilpin Kirin Christianson, Mrs. Arizona City Manager’s Office of Arts & Culture, Elizabeth Grajales City of Phoenix City Manager’s Office, Sam Feldman City of Phoenix Department of Aviation, MaryBeth Thompson City of Phoenix Department of Transportation, Gail Brinkmann City of Phoenix Fire Department, Jeff Steinbeck City of Phoenix Housing Department, Zaria Ayoola City of Phoenix, Law Department, Kimmy Haug City of Phoenix Neighborhood Services Department, Berenice Felix-Baca City of Phoenix, Office of Government Relations, Kathya Hidalgo City of Phoenix Parks and Recreation Department, Susie Baker City of Phoenix Public Information Office, Stephanie Ribodal Romero Jerry Cook Elizabeth Rosensteel Cub Scout Pack #648, Lauren Lewis Tracey Dempsey Patricia Garcia Duarte First American Title Company First American Title Lenders Advantage, Tina Morcomb & Valerie Lewis Fitness Revolution Linde Harned & Sylvia Richards David Hilton, Community Legal Services, Foreclosure Law Project The Home Depot Hula’s Modern Tiki Dana Johnson Knoodles, Rosario Cain The Law Office of Ben Miranda, Maritza Miranda-Saenz Memo Loaiza March of Dimes, Terry Spitz Melanie Martin Mazana Ladies Sam Mazeo Mi Amigos Mexican Grill MIcrosoft

3,477

Corporate, Government and Foundations Ally Bank AZ Foundation for Housing and Community Outreach Bankers Trust Chicago Title Agency Comerica Bank Connect Consulting, Education and Training, Inc. First American Title Insurance Company Gammage & Burnham Great American Title Johnson Bank LISC MariSol Federal Credit Union Mutual of America National Bank of Arizona Nova Home Loans Strategic Employee Benefits SW Gas Thunderbird Charities U.S. Bancorp Foundation Wells Fargo Foundation

Lisa Capes Angelo Carlos Ricardo Cortazar Robyn Diaz Brendan Doyle Jesse Duarte Patricia Garcia Duarte Kristy Everson Abedon Fimbres Lisette Flores Lydia Florez Cecilia Francis Todd Francis Jeff Gauvin Carla Gibson Bruce Groll Chris Hallett Kenja Hassan Laurie Herring Adrienne Howell Dana Johnson Lesley Johnstone Carole Kauffman Kate Krietor Lydia Lee Mary Lewis The Lombardi Family Dominque Margarella Ken Martin Tom McDonald Jerome Miller Leo Molina Felipe Moreno James Peck Arturo Perez Susan Posada Shirley Reitz Alicia Ruiz Chester Seabury Bill Scheel Krista Schwartz Eddie Shea Jonah Smith Ramona Tovar Curt Ulman Sylvia Vila Erik Walters Leilani Ward George Young Cree Zischke

Senior Staff Patricia Garcia Duarte President & CEO Todd Francis Chief Operating Officer Carole Kauffman Chief Learning & Development Officer Krista Schwartz Director of Real Estate Development Ramiro Pompa Lending Manager Chris Smith HomeOwnership Center Manager Cheri Sauve Finance Manager

INPUTS

ACTIVITIES

OUTPUTS

OUTCOMES

IMPACTS


NHS Phoenix 2012 Annual Report