Page 3

Request Pending (a request has been submitted by the user but has not yet been delivered to NHS CRS)

Request Rejected (request has been rejected by NHS CRS due to either a Technical or Business error)

Awaiting NHS CRS action (a request has been submitted to NHS CRS and no response has yet been received)

Awaiting ESR action (NHS CRS has completed the request successfully, and further action is required. For example, a new person has been created or re-opened on NHS CRS as a result of a “Create/Re-open NHS CRS Person” request, so now the user can complete the operation by issuing an “Associate Person on ESR”)

The search results are presented in a multi-record block immediately below the search criteria. Further details for each record returned can be obtained by clicking “Show” at the start of each row.

Customer Education Solutions UK McKesson Corporation Oracle® Tutor Copyright © 1997, 2004, Oracle. All rights reserved. RA Workbench Page 3 of 9