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Doncaster

THE

COMMUNICATOR YOUR STAFF MAGAZINE

PR IN ETT PIN Y K

Sta ff r Ra aise ce f fo und rL ife s in

Local Leader of the NHS

August/September 2010


NEWS IN BRIEF EMERGENCY CONTACT SCHEME An emergency card scheme is bringing peace of mind to hundreds of carers across Doncaster. The Carer’s Emergency Contact Scheme ensures that if carers are involved in an accident or emergency, the adult they care for will be looked after. The scheme is a partnership between Doncaster Council, Doncaster Partnership for Carers and housing21 who will provide back up care if necessary.

PHARMACIES IN DONCASTER AREA REWARDED WITH TOP INDUSTRY PRIZE

If you or someone you know wants to join the scheme contact Doncaster Partnership for Carers on 01302 531 333 for an application form. For more information go to www.doncaster.gov.uk/carers. CHARITY GOLF DAY More than 80 golfers took part in a charity golf day held at Wheatley Golf Club on 6 July as part of Dementia Awareness Week (4-10 July). Some £710 was raised for the local branch of the Alzheimer’s Society. The annual event is now in its fifth year. Organised by Wayne Goddard, Assistant Director – Joint Commissioning, the event has helped raise awareness of the condition as well as raise funds to support local dementia services. SAVE A LIFE, GIVE BLOOD We are pleased to be working in partnership with The National Blood Service to encourage staff to help others by giving blood. Just one blood donation can save three lives and staff can make a huge difference. To enrol as a blood donor and find your local session visit www.blood.co.uk or call 0300 123 23 23.

From left to right: Dale Mcveigh, Darren Powell, Richard Wells, Heather Marsh, Claire Thomas, Richard Harris, Fiona Nash, Jenny Wylie, Dave Sharp and Nick Hunter

Patients in Doncaster are receiving high quality, satisfactory services from community pharmacies thanks to a local award winning scheme. NHS Doncaster and the Local Pharmaceutical Committee (LPC) have been working closely to improve the quality of pharmacy services through a locally developed Quality and Outcome Framework (QOF), increasing patient satisfaction and loyalty. The scheme has been awarded Pharmacy Innovation of the year in the 2010 awards run by leading weekly magazine for retail pharmacists Chemist + Druggist (C+D), for its original and innovative way of producing real benefits to both patients and the businesses. Doncaster is the only area in the country currently improving the quality of community pharmacy services through the framework with the LPC. During 2009/10 65 out of 72 pharmacies took part in the scheme with the number increasing to 71 for the current

year. Pharmacies are required to meet certain quality standards and not just rely on the volume of medicines they give. Heather Marsh, Associate Director of Primary Care, said: “It is fantastic that all our hard work with the LPC and local pharmacists has been recognised at a national level. “It is a top priority for us to provide high quality health services for people in Doncaster and we continually strive to improve services in line with patients’ experiences.” The scheme ensures that pharmacies are asking themselves if what they are doing is in the best interests of patients. We are the first PCT to develop a QOF for both dentistry and pharmacy, aimed at supporting our independent contractors to improve the quality of services they provide and improve patient experience.


IN THE PINK! NHS staff joined hundreds of fundraisers to turn Doncaster into a sea of pink as they ran the Race for Life in June. Workers from NHS Doncaster and Doncaster Community Healthcare ran the 5km race in sweltering temperatures at Doncaster Racecourse to raise money for Cancer Research UK.

£6 60 Congratulations to the Unplanned Care Team who raised a total of £660 From left to right: Sally Radcliffe, Angela Pearson, Nic Mawson, Emma Huntley, Jen Cox, Jo Gleadall, Sarah Harrison, Katie Rafferty

£4 50

Friends, family and staff of Doncaster Community Healthcare’s Arrhythmia service helped raise £450

From left to right: Hannah Malkin, Lily Atkinson, Darcy Atkinson, Angela Atkinson, Wendy Norman, Danielle Fletcher, Michelle Barrett, Dawn O’ Conner, Jeanette Green, Laura Hughes

£9 7

Tracey Green, Personal Assistant to the Chief Executive, raised £97 with the help of her daughter Mia


FORUM GIVES VOICE TO PEOPLE WITH DEMENTIA One of Doncaster’s most tireless campaigners has given his backing to a forum aimed at making life better for people with dementia.

Scawthorpe resident Dennis Jubb, who received an MBE for services to people with dementia in this year’s Queen’s birthday honours, has come out in support of the Doncaster Dementia Forum, which was launched at the beginning of July ahead of Dementia Awareness Week. Dennis, aged 68, was diagnosed with the condition in 2000 and has campaigned relentlessly for other people with young onset dementia in Doncaster ever since. He sees the creation of the Doncaster Dementia Forum as an important step towards influencing the future of dementia care for people in the borough. The launch event, held at the Forest Gate Day Hospital, Tickhill Road Hospital, in Balby, was attended by Dennis who was interviewed about his experiences of dementia and the impact it has on his family. The forum is supported by NHS Doncaster, Rotherham, Doncaster and South Humber Mental Health NHS Foundation Trust, Doncaster Council and the Alzheimer’s Society and is headed up by Eileen Harrington who is an active volunteer for the Alzheimer’s Society and has experience of

DENNIS’ STORY Dennis Jubb has had dementia for more than 10 years and is a tireless campaigner for people with the condition. The PROP (People Relying on People) group is a self-support organisation for people with early onset dementia and their carers. Dennis and his wife Carol were among the five founder members when the group was established in 1999.

Dennis Jubb MBE

caring for her husband who has the condition. It will ensure that service users and carers are given a strong and influential voice and their views will be listened to guaranteeing that services are centred around their needs. This will meet objectives of both the Doncaster Carers’ Strategy, which is currently under development by Doncaster Council, and the objectives within the Doncaster Dementia Action Plan. A representative from the forum will also sit on Doncaster’s Older People Mental Health steering group so that information, concerns and ideas from all stakeholders are heard. Wayne Goddard, Assistant Director – Joint Commissioning, attended the launch. He said: “It has been estimated that there are around 3,300 people with dementia in Doncaster, with this figure predicted to increase in line with the borough’s ageing population. “Therefore it is crucial that as many people as possible who are affected by dementia in Doncaster are recruited to the forum in order to identify key priorities for people with dementia and their carers.”

The group has a committee and its own constitution and Dennis is the treasurer. It has an impressive record of success not only in providing a vital lifeline to sufferers and carers but also in successfully campaigning and influencing services. Dennis is involved in the production of a quarterly newsletter and visits other service users at their homes. Dennis was born and raised in Scawthorpe, Doncaster. He attended Highfield School and left aged 15 to become an apprentice painter and decorator. After completing his apprenticeship he found work as a foreman painter before joining Doncaster Metropolitan Borough Council (DMBC) as a foreman and later as a painting surveyor. He retired in 1995 after 25 years working for DMBC. Dennis met Carol in 1962 at a local café. They married in 1963 at Christchurch in Doncaster. They have two sons, one lives locally and another who has emigrated to Thailand. They also have two grandchildren. Dennis is a member of the Rotherham, Doncaster and South Humber Mental Health NHS Foundation Trust (RDaSH) research group and its carer and service user forum. Future plans are to become a member of the Doncaster Dementia Forum and to continue to influence the future of dementia care for people in the borough.


HERO BEN PARKINSON BACKS PERSONAL HEALTH BUDGETS

From left to right: Roger Greenwood, Michele Clarke, Suzanne Joyner, Ashy Shanker, Debbie Lichfield, Ben Parkinson, Gill Barton, Denise Dernie, Christian Farnham, Ally Vuli, Claire Larner, George Ogden

Doncaster paratrooper Ben Parkinson has thrown his weight behind a ground-breaking NHS scheme that aims to provide individual budgets for people who want to have more choice and control over how money is spent on their health care. Ben, who four years ago lost part of both his legs and received serious head and other injuries in a bomb blast whilst on patrol in Afghanistan, joined fellow Doncaster residents Ally Vuli and Debbie Lichfield at a launch event in the town, where they told their own stories to a 100-strong audience. Personal health budgets give people freedom to choose the support services they want and pay for them. We are one of only 20 areas across the country chosen to pilot the initiative and the event at the Salvation Army centre, Lakeside, Doncaster, marked the start of the scheme, which runs until the end of March 2012 when it will be evaluated by a team led by the University of Kent ahead of a possible national roll-out. Following his injuries in Afghanistan, Ben, 25, spent a

long period of time at Headley Court, the military rehabilitation centre, before returning home to Doncaster where his on-going therapy continues to be provided by NHS Doncaster’s Neurological Rehabilitation Outreach Team at Tickhill Road Hospital. Ben’s on-going care is fully funded by NHS Doncaster and the team has worked closely with Ben, his mum and step-father to meet his complex health needs. In September 2009, Ben agreed to take part in the personal health budget pilot scheme. Ben wanted to employ his mum and dad to provide all his care as they were deemed to be the best people to meet his care and support needs. The only way this could be achieved was by forming a company limited by guarantee (not-for-profit). NHS Doncaster staff have worked with Ben’s solicitors and the contract has now been finalised which will enable the company – managed by an unsalaried board of directors made up of family, friends and representatives from the British Limbless Ex-Servicemen’s Association – to employ his mum and dad. This is a first of its kind contract in Doncaster.

The company limited by guarantee has the flexibility in the future to employ other people to support Ben and this support can be provided at his home or anywhere else he lives or works. Over the next three years we plan to recruit people who need on-going mental health and continuing care support and allow them to choose who provides their health care from a range of suppliers. The scheme involves assessing their individual needs and then drawing up a budgeted care plan. The patients’ experiences over the next three years will be monitored as part of the national study to understand the benefits and limitations of the initiative. Annette Laban, Chief Executive, said: “Personal Health Budgets are designed to help people take more control of their lives and have the information they need to be able to take decisions about their care. “They will enable us to explore new ways of giving patients more choice, which is one of the key elements of the NHS Constitution.”


SMOKERS STUB IT OUT WITH NHS SUPPORT

NHS DONCASTER AMONG TOP UK HEALTHCARE EMPLOYERS

Doncaster health chiefs are celebrating after smashing national targets for getting people to give up smoking.

We have been named one of the best healthcare organisations to work for in the United Kingdom, according to a recent poll.

NHS Doncaster’s Stop Smoking Service helped 2,682 people kick the habit from 1 April 2009 to 31 March 2010 exceeding the annual quit target set by the Department of Health of 1,885 by 797, according to the programme’s latest figures. The service offers free evidence-based advice, support and treatment for clients who want to stop smoking. Stop Smoking Advisors run sessions and arrange individual appointments to help people kick the habit. After the six week course there are follow-up appointments available throughout the first year of non-smoking. Andrew Brankin, Clinical Manager of the Doncaster Stop Smoking Service, said: “Evidence shows that people are four times more likely to quit using NHS Stop Smoking Services and products than attempting

without support. “Once patients have accessed the service they will receive personalised support designed to make their quit attempt as easy and effective as possible. Working with a trained advisor, we advise about the various therapies available and which product or combination of products could work for them.” For more information on how you or a member of your family can get help to quit smoking contact the Doncaster Stop Smoking Service on 01302 640 064.

ANYTHING TO DECLARE? If you’re jetting off on holiday, make sure you don’t come back with something you don’t want to declare. That’s the message behind a new health awareness campaign which is hoping to help stem the tide of sexually transmitted infections (STIs) in Doncaster. The Public Health Team produced the Anything to Declare campaign to remind those most at risk - teenagers and young adults - that a condom provides the best protection against getting an STI. The campaign also aims to raise awareness amongst young people that not all STIs can be cured. Some are viral infections which, although they can be treated, remain with their carrier for life. Bronwynn Slater, Young People’s Public Health Improvement Coordinator, said: “Pack some condoms in your suitcase if you intend to have an intimate relationship while you’re on holiday and follow this good practise when you return home. The number of STI cases in Doncaster is higher than the national average because many people choose not to use a condom when they have sex. “Condoms not only prevent unwanted pregnancies but they also safeguard against being infected with diseases like syphilis, chlamydia and gonorrhoea. These diseases can have long term consequences, including loss of fertility.”

The PCT was named the 34th best employer in the prestigious Healthcare 100 Awards, run by the Health Service Journal (HSJ), the Nursing Times and sponsored by NHS Employers. It was named the third best commissioner only PCT and was ranked 13th out of all the NHS organisations that took part in the survey. The influential list, researched by Ipsos MORI, is based on the results of an exclusive poll of the employees of registering organisations. The awards attracted entries from more than 225 healthcare organisations drawn from across the NHS and charitable and independent sectors. The result means that we will now be able to use the Healthcare 100 logo on our advertisements, patient information and recruitment material to demonstrate our achievement. Lisa Devanney, Human Resources Manager, said: “What makes this achievement special is that the results are based on the views of our employees, describing their experience of work. It is great to know our staff are proud and happy to work at NHS Doncaster. “Our ranking reinforces our excellent results in the National Staff Survey and confirms that we are able to compete with all health organisations, not just those within the NHS. Our patients can only benefit from a motivated, happy and engaged workforce. “


Staff and clients from New Beginnings alongside volunteers from the Aurora Centre

24-HOUR CYCLATHON BOOSTS FUNDS FOR CANCER CHARITY Workers and clients from a Doncaster drugs treatment centre saddled up for a 24-hour cyclathon to raise money for charity. The cyclists from New Beginnings, a project run by Doncaster Community Healthcare, hope to have raised between £700 and £1,000 for local breast cancer charity the Aurora Centre after riding 750 miles around Manvers Lake, Wath-on-Dearne. The cyclathon began at midday on Thursday to mark the start of Doncaster’s Tackling Drugs Week, which ran from June 24 – 30. Teams of three took it in turns to see how many times they could cycle the 3.5 kilometres around the lake in two hour sessions. Some 16 cyclists took part in the event including clients who have received help from the Balby-based drug treatment and rehabilitation centre and members of Dream, a peer support group for ex drug users.

The Cyclathon was arranged by Graham White, a programme manager at New Beginnings and Andy Collins, a community development manager. Graham, 60, is no stranger to covering long distances in the saddle. Last year he and others cycled the 1,000 miles from Land’s End to John o’ Groats to raise money for the Aurora Centre – his thank you for the help staff gave his daughter, Rebecca, while she was being treated for breast cancer. He said: “The lack of sleep was the most challenging part. The most sleep anybody got was two hours but I, like many of the others, stayed awake for the duration. I am so proud of all the clients who participated in the Cyclathon and some former clients even felt moved to come back and support New Beginnings

in this venture, which was brilliant. “I’d also like to thank everyone who supported us in staging this event – Team Manvers Tri athletics club, Manvers Waterfront Boatclub who allowed us to camp on site, Opencast and Doncaster Police who loaned and donated bikes, Adventures Are Us who loaned the communication system and NHS Doncaster who provided the minibus.” The Aurora Centre is a registered charity, which aims to improve the quality of life for cancer patients. It offers a wide range of professional beauty therapy treatments including advice on skin care and hair loss to help boost the self-esteem and confidence of patients undergoing and recovering from related treatments of cancer.


SPOTLIGHT Under the If you could be somebody famous for one day, who would it be and why? Probably Madonna – to be as talented as her would be amazing. She’s such a legend. What makes you laugh? My three-year-old daughter, Lucy. She’s hilarious, has me in stitches on a daily basis. What is your most valued possession? A family photo, one I really treasure. It could never be replaced. What do you do to relax? Head over to the Lake District. It’s not far away yet when you’re there you feel miles and miles away from day-to-day life. What is your favourite television programme? Friends. I can honestly say I literally laugh out loud at episodes I’ve seen hundreds of times. Where would you most like to go on holiday? New Zealand – we’re hoping to go within the next couple of years and travel round it in a camper van.

What is the best piece of advice you’ve been given? It’s better to regret the things you have done in life rather than the things you haven’t. What would you spend your last £10 on? Hmm…not enough for Champagne, so probably on a pizza and some chocolate cheesecake. What profession other than your own would you like to attempt? An actress. I’ve always wanted to perform on the West End. If you won the lottery, what would be the first thing you would do? Buy my parents a lovely house for them to enjoy their retirement in then travel the world with my hubby and our gorgeous daughter. Who or what has been your biggest inspiration? My big brothers. Between them both they’ve taught me that anything is possible if you want it enough and that life is short – you really

Sally Radcliffe Service Improvement Support Officer – Long Term Conditions should live for today and enjoy every single moment. What would you do if you had the gift of magic for a day? I’d want to be able to click my fingers and be anywhere in the world I chose to be, instantly. I’d have breakfast in New York, lay on a beach in Thailand or the Maldives for a while then go to see my brother and family in Texas for my tea.

If you would like to be featured in Under the Spotlight email: matthew.gibson@doncasterpct.nhs.uk

This is YOUR magazine and we want to hear from YOU If you have any items for future issues of the magazine please contact Matt Gibson on 01302 566 249 or email: matthew.gibson@doncasterpct.nhs.uk

Staff planning any communication and engagement activity must liaise with the communication and engagement department before doing so. For more information contact Gordon Laidlaw on 01302 566 062.


The Communicator