New reason summer edition 2015 magazine

Page 1

NEW REASON Issue No. 1

Summer Edition 2015


SUPPORTED HOUSING on providing a safe and supportive environment

COMMUNITY OUTREACH Our help your recovery

Our team in The Housing Enforcers series


How Stepping Stones has helped me



Stepping Stones delivering support for vulnerable people since 2010.

Stepping Stones Community is the Hub that houses all of the Stepping Stones individual companies and services.

SUPPORTED HOUSING provides accommodation and support for people with mental health distress and/or a learning disability, as well as people who have complex issues that require support.

COMMUNITY OUTREACH provides a recovery focused service in the community, delivered by professionally qualified staff and Domestic Support Workers; Academic Mentoring service, Mental health training and a De-cluttering service for people who are overwhelmed by their possessions in their homes.

IT SERVICES provides a comprehensive IT and marketing service for the Stepping Stones Groups as well as providing a hardware & software development service for external customers. 2

What makes us different? We offer a wide range of flexible support packages. All tailored to the individuals need. We are flexible in the way that we support people, flexible in the way that we manage our staff teams and flexible in the use of and access to accommodation.

Contact us Stepping Stones Community Sproughton House, Sproughton, Ipswich, IP8 3AW Freephone on: Telephone No:

0800 1337 355 01473 487373

Email: website:

Our Reason Most of life’s problems challenge our thoughts and feelings, and our dedicated staff are trained and supported to use empathy and compassion to help people work through and resolve their problems. In everyone’s life there are times when we need help, and at these times we all need people who are prepared to ask us what is happening and how can they help. The Stepping Stones Community has been created with the aim of helping people in a way that they will value. Our focus is on simple human skills, implemented in a skillful way, and there is growing worldwide evidence, that this approach brings increased satisfaction and far better outcomes for people.

Amazing changes and transformations are possible, if people are able to access the right help for them. The Stepping Stones Community aims to apply these beliefs and values to all aspects of our work, to all those we work with and for. The work we do is all about people, all about relationships and our role is to be helpful to anyone who works for us, commissions us, and who we work for.

Creative thinking inspires ideas. Our ideas inspires change. 3

CONTENTS Summer 2015

FRONT COVER 10 SUPPORTED HOUSING On providing a safe and supportive environment

12 JONATHAN How Stepping Stones has helped me



Our help, your recovery

and what makes us different.



New Supported Housing Project

25 THE HOUSING ENFORCERS See how our team work behind the scences as well as on the programme.


Working together with people in the community

20 HELP IN PEOPLES HOMES Dealing with practical problems in people’s homes

21 EMMA PERRINS What Emma does, her interview with Charlie & discussing his feelings about the work we done for him.




A blog about rethinking the way we look at mental health.


Developing ways to improve day to day applications and advertising.


s r o t u b i r t Con

Meet three of the people who have taken part in the creation of

New Reason. Matthew Morris Director of Operations Stepping Stones Community Outreach Matthew Morris is our Operational Director for Community Outreach. Having worked within the NHS, Voluntary and Independent Sector, for a combined 30 years, Matthew has a particular interest in developing services that see difficult feelings and unusual experiences as being understandable in the context of people’s lives. Services where people can be helped through relationships that build on strengths and are based on people living the life they choose for themselves.

Elaine Thomas Development Manager Stepping Stones Supported Housing Elaine has worked for many years within Local Authority Housing, latterly focussing on the development of mental health services and accommodation in Suffolk. She joined Stepping Stones in 2011, taking on the role of promoting the organisation and identifying need. Her latest mission - The Stone Foundation, a charity to help people who have difficulty accessing and sustaining accommodation.

Louise Rackstraw Creative Director Stepping Stones IT Company Photographer, Videographer & Creative Designer. Louise has established her creative skills within the Stepping Stones Community, sharing the companies’ vision of the Stepping Stones way of working with the public. Her work can be seen on our website; From design layout, leaflets and video interviews. 5

Open Letter Welcome to New Reason, the magazine from Stepping Stones Community. We hope our publication will showcase the strengths and qualities of the people we work for, and the breadth and depth of our services. With New Reason comes new hope, new opportunities and endless possibilities. For us these possibilities are created through skilful but simple human interactions and qualities such as; empathy, honesty, compassion and the belief in the innate human capacity to survive and thrive.

Share your Story We would love to hear from you on your own experiences with mental health issues, whether its of personal experiences or the support you gave a friend or family member. Sharing your experiences not only shows that we are not alone but also highlights problems that we all face in our day to day lives. Help us to promote a better understanding of the issues we all face and contribute to the development of better mental health focusing. We look forward to hearing from you.


A Summer Day The dawn laughs out on orient hills And dances with the diamond rills; The ambrosial wind but faintly stirs The silken, beaded gossamers; In the wide valleys, lone and fair, Lyrics are piped from limpid air, And, far above, the pine trees free Voice ancient lore of sky and sea. Come, let us fill our hearts straightway With hope and courage of the day.

Adown the golden sunset way The evening comes in wimple gray; By burnished shore and silver lake Cool winds of ministration wake; O’er occidental meadows far There shines the light of moon and star, And sweet, low-tinkling music rings About the lips of haunted springs. In quietude of earth and air ‘Tis meet we yield our souls to prayer.

Noon, hiving sweets of sun and flower, Has fallen on dreams in wayside bower, by Lucy Maud Montgomery Where bees hold honeyed fellowship With the ripe blossom of her lip; All silent are her poppied vales And all her long Arcadian dales, Where idleness is gathered up A magic draught in summer’s cup. Come, let us give ourselves to dreams By lisping margins of her streams.


The Stepping Stones Way Stepping Stones Community was created with the aim of giving people services that focus on helping them, in a way that focuses on their needs. Services that take time to get to know people, to find out who people are, what has happened to them in their lives, and to help them to lead the lives that they choose for themselves. Within the Stepping Stones Community, we have aimed to bring skilled people together who have a commitment and passion to relate to our service users in a way that is respectful, honest, safe and where real and lasting changes are considered, not only possible, but probable. As part of these aims, we are pulling together and creating a Stepping Stones Way of working. The Stepping Stones Way will describe the goals of our community, the things that are important to us, what is expected of every member of staff, the goals we have for the future, and will explain how we will know whether or not we are achieving our goals. In order to make the Stepping Stones Way credible and valuable, we are asking everyone who is part of the Stepping Stones Community to contribute, and over the next few months we will invite everyone to meet and discuss what is important to them and the people they work with, and how we can offer our customers the best possible service. 8

Bringing together everyone who plays a part in the quality of our work, will give people from different departments and who play very different roles, an opportunity to meet and develop a greater sense of what it means to be part of the community, and how each role is vital in making everything work. In later issues we look forward to launching The Stepping Stones Way of Working and to hear what people think about what we are trying to do.

Our Help - Your Recovery

Stepping Stones

Community Outreach

The way we work is all about helping people towards their recovery. We know that the people we work with have had, or are having overwhelming feelings and or unusual experiences that are too much to cope with at times. We know that people can, and do learn to understand and overcome these experiences. The way we work is to get to know people, ask what has happened to them, and how they want to address the issues in their life. We are registered by the Care Quality commission (CQC) to provide health related services in the community, including mental health nursing interventions.

We also offer Training: Working with voices Mental Health Awareness Understanding Self-injury Mental health in the workplace Emotional Wellbeing in the 21st century Helping people in cluttered homes

What we offer We take the time to get to know you, find out who you are, what has happened to you, what your strengths and ambitions are, what worries you and what things you feel you need help with. We will then work with you in finding things that help you, making plans, working through problems, reviewing how we are getting on and talking to the other important people in your life so wherever possible we are all part of your team.

What can you expect from us? To be involved in everything we do with and for you. We will ask you to help us jointly plan what you do with us and take a lead whenever possible. We value any feedback and views you have, as well as those of the people in your lives who are important to you. You will be allocated someone in our team who will want to get to know you, someone who we hope can earn your trust and who we expect to give you the empathy and compassion you need in your recovery. 9

Stepping Stones Supported Housing

Providing a safe and supportive environment where people are encouraged to develop their personal and social skills within the local community. We offer this unique blend of accommodation and support to people with; Mental health distress, Learning disabilities, Young people leaving care and people who have complex issues that require support.

For many people, previous services or support networks have broken down. Stepping Stones believes in being patient and understanding, and will always try to find creative ways to engage with people. Each person has an allocated key-worker who develops a support plan with them, focusing on their strengths and abilities.

Staff are chosen for their wealth of experience and knowledge to maintain a balanced mix of skills. Our services specialise in providing support to people with complex needs and chaotic lifestyles including those who have problems with misuse of alcohol and/or drugs.

We endeavour to provide an environment where each individual can develop their own strengths and skills, at a pace that is appropriate to their ability.

We recognise that everyone’s journey of recovery is unique to them, we work alongside people to introduce some structure and stability into their lives. We believe in providing a holistic service and therefore work closely with other agencies as well as family or friends.


Meet Jonathan, he has been a resident of Stepping Stones Supported Housing since 2010.

Jonathan had been living in a residential care home before he was admitted to St Clements hospital, after a couple of years he was introduced to Stepping Stones which offered him a service that provided support which was able to cope with his needs. Interview by Elaine Thomas

Can you tell me something about yourself, your background about where you came from, How long you’ve been here, that sort of thing? I’ve been here for 3 years and it’s going good. I’m enjoying it being here. Where were you before? At St Clements Hospital. How long were you there for? Ummmm 2 years. That was a long time. How did you hear about Stepping Stones? Heard from Mark and Alex, they came to St Clements and I heard about it from them. So you asked to come to Stepping Stones Supported Housing? Yeah, I asked to come here. So what’s your room like here at the Gippeswyk project? It’s a nice big room.

Do you like it? Yeah I like it a lot. Would you change it? No, I wouldn’t change it. What about the house itself? Yeah I like the house and the residents here as well, I get on quite well with them.

So how does Stepping Stones support you? What do they do to help? They help me with cooking and finances and that. So can you cook now? Yeah I can cook now. Do they do it for you? No they don’t do it for me, they just supervise. What about shopping? Yeah I do it my on my own, sometimes I get help, you know when I have too much shopping then I have somebody with me. Do you find you like cooking? Yep, I like cooking. And do you eat healthily? (Cheeky grin) Reasonable healthy yeah.


(St Clements Hospital was a Victorian asylum in east Suffolk which closed down in 2012). So what do you hope for in the future? Have a girlfriend, have a house. Of your own? Yeah.

So before you came here did you do your own shopping and cooking then? No, I wasn’t allowed. Why were you not allowed? I don’t know, cause, you weren’t allowed in the kitchen at all. At St Clements you couldn’t make a cup of tea for yourself, you had to ask the staff, sometimes the staff wouldn’t do it for us. You couldn’t go out much. Just around the grounds sometimes, maybe, not all the time. I like to get out. I felt closed in. Where were you before St Clements then? Can’t think. Were you living in your own home? No, I wasn’t living there. In residential care? Yeah, I didn’t like it at all. Was it because you weren’t allowed to do things? Yeah that’s right, I weren’t allowed to go in the kitchen, I weren’t allowed to get your food out of the kitchen because it had been put in the cupboard. 14

With a girlfriend who will do your cooking or are you going to do the cooking for her? A bit of both, we’ll both cook. Is there anything else you would like to say about your experience with living at Stepping Stones accommodation? I would recommend it to other people cause it’s a nice environment, nice people, nice staff, nice residence, I’m glad to be here.

You can see Jonathans full interview with Stepping stones on our website under service users feedback on.

For more information on Supported Housing Services or to arrange a visit Contact Ve Pascoe on

07711 358 226 Or email Or check out our website

We need people who can provide support that makes a real difference to people’s lives.

Are you enthusiastic, Self-motivated and have an understanding of the issues affecting people experiencing mental health distress and/or learning disabilities? We need patient and caring Individuals who are good communicators and work well as part of a team, and who are happy speaking to other healthcare professionals and family members of the people they are supporting.

There’s no such a thing as a typical day – every day is interesting and varied. If you have experience in a supported housing setting or similar we would be pleased to hear from you.

For more information on Job opportunities at Stepping Stones Community Please check out our website 16

Or call us on 0800

133 7355



Foundation Stepping Stones’ newest venture into meeting gaps in the community. The original impetus for the Stone Foundation was to help people access housing in the private rented sector, in order to free up supported housing. The aim has now widened to include helping all people access private rented accommodation - people who would otherwise struggle to do so because of, for example; poor credit history, lack of money for a deposit

Coming Soon

or simply because they are vulnerable and/or less able to obtain and maintain housing for themselves. The Charity will look to work with a range of individuals and organisations from private sector landlords and other housing providers to Housing Benefit departments and Health and Social Care organisations to ensure that a stock of suitable accommodation is available and admin processes run smoothly.

If anyone is interested in getting involved in some way with

The Stone Foundation, please contact Elaine Thomas on

0800 1337 355/01473 487373 Or email


Prospect Place Cottages This new Shared Housing project is situated in a beautiful rural location only minutes from Stowmarket town centre with amenities and good transport links. Prospect Place Cottages has been renovated to a very high specification providing good sized rooms for 11 people, each with their own en suite. Each property has a communal kitchen and living space with access to gardens. There is also a staff office and facilities for staff day and night. Additionally, there is ample off street parking. Recovery for the service users can be complemented by daily professionalsupport/interventions 18

from the Stepping Stones Community Outreach Team (our CQC registered sister company), who can also administer medication.

This project caters to the needs of people who have not been used to, or have had difficulty in living independently, for example: People who have been in hospital or other institutional care and have lost their confidence and/or ability to cope with everyday living skills; People who have become socially isolated and would benefit from peer support as well as the professional staff; Young people living on their own for the first time after leaving care; People who have had a cycle of homelessness as a result of a chaotic lifestyle; Services are for people aged 16+ years Basic furniture is provided. 19

Help in People’s Homes Over the last two years, Stepping Stones Community Outreach has been developing services in the community, including services which help people with practical problems in their homes. We discovered that there were many people who had become overwhelmed in their homes, by large amounts of clutter, and sometimes by the scale of the cleaning and domestic chores that needed to be done. We found that leading up to this, very often, people had life experiences that were traumatic, and that the issues in the home were always linked to the personal stories.

We therefore decided to create a service that truly helped these people. 20

Very often the people we meet, feel embarrassed and ashamed of the way their home is and worried about what people think about them. It is also very common that they have had people in the past try to help, but they have not recognised and acknowledged how they feel, and that what they see as rubbish has value and meaning to the person. Our staff have developed skills and the knowledge to get alongside people and understand their fears, whilst at the same time assuring them that they know that amazing transformations are possible and within their reach. Overseen by trained professional nursing staff, the Domestic Support Workers are recruited first and foremost for their ability and commitment, to create relationships with people which are based on trust and ensuring that people feel safe. Our Domestic Support service, combines all the practical help of; decluttering, clearing, cleaning, washing, shopping and sorting, delivered by Domestic Support Workers who are trained to focus on the needs and wishes of the person.

Emma Perrins

Domestic Support Worker Manager Stepping Stones Community Outreach “I can honestly say that I love my job, I absolutely love it. I love meeting people. I love talking to people. I love the fact that I am helping people make a difference in their lives”.

We work with people through the process of sorting, clearing and taking time to support them with some of the emotional challenges and issues that change can sometimes bring. There are usually other psychological factors to consider as well as possible mental health and capacity issues when dealing with people who have been overwhelmed in their homes. One of our service users was referred to us by Mid Suffolk District Council, following concerns from workmen about getting into the house to carry out essential repairs. Charlie’s late wife had been an avid collector of various items over a long period of time and Charlie also began collect items such as lawn mowers, which took up a great deal of space in his garden. Charlie hadn’t realised just how much of a problem all this had become until the council intervened and Stepping Stones came to help.

Our experienced and trained Domestic Support Workers help with making a plan of action and make a start on the things that need to be done. 21

BEFORE Here is Charlie’s feedback about his experience with us. How do you feel about everything that we have done, with de-cluttering your home? Very well, nothing I can complain about, everything’s done well, honest, no trouble what’s so ever. I’ve got to de-clutter, it’s no good, I’ve got to de-clutter so I’m quite happy with what’s happened, absolutely happy. Even some of the stuff I didn’t want to keep but that had so many memories on it, it was a job to actually let it go. Emotionally I think you have coped really well but I think it’s fair to say that it has been an emotional journey for you hasn’t it? Oh, very. What you’ve done is marvellous absolutely marvellous, I couldn’t wish for better. You come in, you talk to me, you don’t just sorta go right we gonna get on, you talk to me and everything else beforehand so we know exactly what’s happening. 22


so ever with it, that’s perfect. All stuff what’s gone, I’ve been asked about and everything else, I haven’t just been that’s going, that’s going and that’s going, sort of thing. I’ve been asked about it and I have said one way or the other yes or no. We have clear plastic bags which have helped. Yeah the clear plastic bags have definitely helped. That way you can see what’s going and you can double check everything can’t you. Yep. We have been taking your unwanted items to a nearby Charity and the Charity were so pleased they sent you some thank you letters.

We have got rid of a lot of stuff so far, and there’s still a lot left to do but it is improving, you are able to get around your kitchen and up and down the stairs and your bedroom has been completely transformed. We have managed to clear some of your garden out and moved your shed. Yeah, very good that is. I was only talking to a couple or three people up the town about it and everything else, they say we’ve gotta to have something like that done and everything else she says but we don’t know whether to do it or not. I say well I have got no problems what’s

It’s very emotional, I can’t say it isn’t emotional but I look forward to you coming, I honestly look forward to you coming, although we are still working, its somebody to talk to and everything else , otherwise I don’t see anybody from one week to the other, not unless I go out up to the town or something or other like that. I don’t see anybody at home, not from week to another. That’s where it really sorta makes a difference. Are you happy? Everything is going tickety boo, definitely going tickety boo. No trouble what’s so ever. I couldn’t wish for a better way for it to happen.

Charlie is also featured in the currently running series of The Housing Enforcers. You can see his interview on the BBC website - iplayer. The Housing Enforcers -Series 2 - Episode 3


BEFORE We managed to de-clutter much of Charlie’s living space before the pilot project came to an end. We continue to keep in touch with him through the occasional visit or phone call.


For more details and to listen to the full conversation between Emma and Charlie please check out our website; ClutteredHomes

The Housing Enforcers is a BBC1 day-time television series being broadcast daily at 9.15am on weekday mornings.

Meet Alistair and Jack who appears in this episode.

The series is hosted by presenter Matt Allwright and looks at the work of Local Authority Housing Officers who deal with disrepair and other Environmental Health related matters in the private rented housing sector in the UK. Cameras follow members of the Housing Regeneration Team and the Housing Options Team as they inspected local rented housing in poor condition. Their job is to help landlords keep their properties in good condition, and to offer help to vulnerable tenants. In one of The Housing Enforcers episodes you get to see our team Matthew, Emma and David working with Alistair to get his home cleaned up. You can see this episode on the BBC website under the iplayer section. Series 2 - Episode 5 25

Behind the Scenes of The Housing Enforcers episode 5


Cleaning De-cluttering House maintenance Garden clearance Painting & decorating

For more information on how we can help. Please contact us on;

0800 133 7355 or

01473 487373

New Reason, New Thinking You will no doubt have noticed, that there is a drive to make us all more aware of our mental health. We are informed that one in four of people will have a disorder in their lifetime. We are told of prison populations increasingly made up of people with mental health problems, schools struggling to cope with self injury and GP practices struggling with the demand from people experiencing mental health problems. We are encouraged by numerous campaigns, that by being aware, we will be better placed to access the help and treatment that is available to those aware enough to go and ask for this help. Campaigns, that lead us to believe that awareness is based on facts, which place awareness in the realm of science and medicine, and imply that awareness brings resolution. You would imagine, that all of this new awareness would coincide with an era 28

where people are happier and more fulfilled. Where the incidence and outcomes for people who get help, are vastly improved. However evidence suggests that the opposite is true. There are epidemics of mental disorders, people are living for longer periods of time being described as having a disability and living on benefits.

People prescribed antipsychotic medication, long term, have life expectancies that are up to 25 years shorter than the average. That those who actually leave treatment and services have the best outcomes. Also, the so called developing countries, have been shown to out perform our “sophisticated� paradigms of care. If you add this to that facts that; no chemical imbalances can be proved as a cause of mental health problems, no genetic predispositions detected, and placebo has been shown to be as effective as antidepressants, you have to wonder what is going on? Could it be that the nature of our awareness campaigns and their focus, are having the opposite effect than people imagined?

It appears clear that we need to ask some questions when people say we need to be more aware. Whose awareness? Who benefits from this particular awareness? Can anyone be truly aware? Are awareness and knowledge the same thing? And, perhaps we need to accept that not knowing is normal, natural and something that can spark curiosity, and be a catalyst for change, something that can challenge and excite. As opposed to having to bringing fear, doubt and suspicion. We must be most aware, that the current fashion for Mental Health Awareness, is leading not knowing into a desperate search for meaning, and vulnerable to possibilities masquerading as facts.

Most of the awareness initiatives we see today, inform us about common mental illnesses or problems, they say that they aim to reduce stigma and encourage us to accept these problems as common and understandable. They tell us to seek help and direct us to our GP. We now know that this is how the epidemic is working. Rather than creating societies where there is tolerance and acceptance of our struggles with our thoughts, feelings and experiences. Awareness has become an ever widening net. A net from which many do not escape. Mental health awareness campaigns are changing the language of our emotions. By talking about depression rather sadness, anxiety as opposed to worries and fears, we alter how people react to us and our ability to care for each other. It is common, when people use the new language of mental health awareness and describe their feelings and experiences as symptoms, to feel that people are talking about things that we do not feel qualified to respond to. Leaving the only option that appears possible to recommend that they see their GP, which in turn increases peoples fear, isolation and encourages them to fight their feelings as opposed to try and understand them in the context of their lives. Could it be that changing the language for our experiences in the name of awareness has consequences that, rather than empowering us, takes away our human skills and creates cultures that relies on strangers to tell us what is wrong with us. 30

Perhaps instead we can envisage a new kind of awareness campaign, one that encourages us all as human beings that are capable of ecstasy, enlightenment, fulfillment, passion, compassion, laughter and joy. To accept that combined with this capacity is the potential of also experiencing extreme sadness, fear, self-loathing, persistent worries, feelings of being totally trapped and isolated.

An awareness campaign that explains that for some people, life has run relatively smoothly, and brought happiness and contentment, and who have not been challenged by events that they cannot manage. Yet for others life can bring abuse, bullying, tragedy or events that bring them into contact with feelings and experiences that can feel and be overwhelming. A campaign that encourages and reminds us all of the skills we all already have, and to be aware of the emotional capabilities of ourselves and others, to accept these experiences as a natural


part of being human and to recognise and place in high regard responses of compassion, empathy, acceptance, respect and truth. Perhaps such a campaign would create cultures that foster a spirit of greater togetherness and hope. Cultures which accept and acknowledge that the distress that we currently attempt to compound by making people feel that there is something wrong with them, is rooted in the events that have happened to them.

TRAINING Enhancing Skills Building Confidence

Improving Outcomes


The areas we cover include;

For more information contact us:

• • • • • •

Working with Voices

Stepping Stones Central Services,

Mental Health Awareness

Sproughton House, Sproughton,

Understanding Self Injury

Ipswich IP8 3AW

Helping people in Cluttered Homes

0800 133 7355 or 01473 487373

Mental Health in the Workplace

Emotional Wellbing in the 21st Century

STEPPING STONES IT Provides a comprehensive IT service for the Stepping Stones group of companies. All computer equipment and infrastructure is supplied and maintained in-house, with software development services providing specialist applications for managing day to day running and providing analytical information.

IT also provide marketing

services for the group, including the development of websites and printed literature, with high-end content creation capabilities and experience working with campaigns for global brands.

NullMedia, a fully owned division of SSIT, is a leading developer of bespoke hardware and software solutions for the Digital Signage market. Customers including Coca-Cola, Samsung, Hyundai, Diageo, and numerous sports stadiums such as Twickenham, Arsenal, Trent Bridge, The Oval, Headingley, etc.


General enquiries: 01603 421 421 Drug & Alcohol Recovery HELPLINES Adults 0300 7900 227 under 18 (Suffolk) 0808 800 0003 Under 18 (Norfolk) 0800 970 4866

07789 603304

Tel: 020 8215 2356

TEl: 0808 802 5544

Emotional support If you would like to offload or talk to someone about your problems, then you may find an emotional support line useful: 34

: Tel

57 084

0 09



Tel: 0845 767 8000

Thank You to our Partners The last few years, and the creation of the Stepping Stones Community, have been something of a rollercoaster! The highs and lows have been frightening and exhilarating! Through these times, and now looking to the future, we are very aware of the role partnerships agencies and organisation have played. For this reason we thank them, and hope for continued partnerships and cooperation for the future. The staff in the Clinical Commissioning Group for Ipswich and East Suffolk, West and North Suffolk. The staff from Suffolk Social Care in Mental Health, Learning Disabilities and Young People Services. All the people we have worked with through Norfolk and Suffolk Foundation Trust, the voluntary agencies, and also the police and ambulance services. Ipswich Borough Council, Mid Suffolk and Babergh Council have been so helpful and great people to collaborate with, as have Lofty Heights and all those involved in the move to create a Cluttered Homes Protocol.

We know that for the people we are helping, the communities we are creating and the changes that we are trying to be part of, partnerships give people the best opportunities to live and thrive. We therefore would like to thank all those people we currently work alongside. Working together is a pleasure and we look forward to going forward together with you. For those people and organisations we are not working with yet, please get in touch. We would really appreciate hearing from you and possibly working with you too.



Our Training Room facilitates a 4 x 3 meters screen full HD 1080P projector with HDMI, DVI and VGA inputs.

For more information contact us: Stepping Stones Central Services, Sproughton House, Sproughton, Ipswich IP8 3AW

0800 133 7355 or 01473 487373