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How to Pay Your Rent

You can pay your rent a number of ways; see below DIRECT DEBIT



Direct Debits are collected weekly on a Thursday or on1st, 8th, 15th or 22nd of the month. Just call us on 0161 331 2245 for a form or download it at


Telephone payments by debit or credit card can be made over the telephone 24hrs a day, 7 days a week - please call: 0161 331 2224 you will need your 8 digit payment reference to use this service.

Payments can be made at any Post Office or any Paypoint. See how to get a new card below.


You can make Online Payments via BillPay a service provided by Santander. Full details of how to use the BillPay service can be found at

A standing order should be set up at your bank. Please call 0161 331 2245 for a form to complete and send to your bank.


Cheques should be made payable to New Charter Housing Trust Group and sent to us or handed in at a New Charter Home & Community Hub. You must write you name and address and your payment reference on the back of the cheque

RENT PAYMENT CARDS: You can apply for a card by calling in any New Charter Home & Community Hub, by telephoning the revenues team direct on 0161 331 2245 or apply online at under ‘Rent Payment and Money Advice’ then ‘Housing Swipe Card’.

How to Pay Your Rent  
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