Annual Report / Corporate Literature - Case Study from New York Design 紐約設計 設計案例分享

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To achieve our goal of making our products the best in the world, we must maximize our strengths. We consider our strengths to be manufacturing excellence, product design, onsumer satisfaction and motivated employees. Customer satisfaction is always our top priority, while talented and motivated staff will always be the cornerstone of our strong business performance. We have earned our reputation of being among the best suppliers in the industry worldwide through our strong commitment to quality, price competitiveness, fast delivery, excellent service and cutting edge technology. We would not be where we were today, if it were not for our extensive research & development capabilities. Our Quality Assurance policy is to provide the best value for our customers by always understanding, satisfying and exceeding their needs, wants and expectations. Our customers can rest assured that we always use the latest state-of-the-art technology in manufacturing their products. In the next few years, we shall be searching for suitable investments in fiber-optics, as part of our aim to become increasingly involved in thE State of the telecommunications industry. We believe a lot more opportunities in this industry still offers good long term prospects for sales revenue growth and satisfactory returns on investmentrequirements, we have created special teams to focus on key accounts, each led by a highly experienced account manager. These teams guarantee that each client is given the highest level of personalized services.

Letter To Shareholder 1

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To achieve our goal of making our products the best in the world, we must maximize our strengths. We consider our strengths to be manufacturing excellence, product design, onsumer satisfaction and motivated employees. Customer satisfaction is always our top priority, while talented and motivated staff will always be the cornerstone of our strong business performance.

Cutting edge technology delivers product excellence We have earned our reputation of being among the best suppliers in the industry worldwide through our strong commitment to quality, price competitiveness, fast delivery, excellent service and cutting edge technology. We would not be where we were today, if it were not for our extensive research and development capabilities. 1. Mr. Bob Hu, Senior Vice President 2.Mr.Warren Chen, President 3.Mr. Raymond Soong, Chairman 4. Mr. Ancel Lee, Chief Financial Officer

Our Quality Assurance policy is to provide the best value for our customers by always understanding, satisfying and exceeding their needs, wants and expectations. Our customers can rest assured that we always use the latest state-of-the-art technology in manufacturing their products.

5.Mr. Stone Wang, Vice President 6. Mr. K/C. Terng, Senior Vice President

New investments in telecommunications In the next few years, we shall be searching for suitable investments in fiber-optics, as part of our aim to become increasingly involved in the telecommunications industry. We believe opportunities in this industry still offers good long term prospects for sales revenue growth and satisfactory returns on investment.

Personalized service for customers As each customer has his own particular requirements, we have created special teams to focus on key accounts, each led by a highly experienced account manager. These teams guarantee that each client is given the highest level of personalized service. We also maintain long-standing relationships with suppliers and sub-contractors. Close communication with customers and suppliers delivers Total Quality Management. Employee satisfaction to guarantee more great achievements Lite-On could not have made such great achievements over the years, if it were not for its highly

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