Issuu on Google+

> OPTUS IS JUST

THE TICKET Music, theatre or movies, Optus Rewards can get you there for less See page 3 for details

All there is to know about Optus

TAKING CARE> OF YOU Every Optus customer is important – that’s why we reward our customers for their loyalty

See page 3 for details

FREE-TO-AIR TV > Record and watch it on your mobile See page 55 for details

AUGUST 2011 optus.com.au 1373313 8/11


3

raising the bar on rewards

Why choose Optus? We’re invested in you and want to prove it. Our 30-day equipment replacement and network guarantee is designed for peace of mind; while our 24-month warranty and insurance options keep you safe. Take a look at our rewards:

rewards for you > GUARANTEED

OPTUS MOVIE REWARDS Optus Movie Rewards^ now makes going to the movies with friends and family even better! With $10* movie tickets online any day of the week*, there’s more to enjoy – just for being an Optus customer. Don’t wait for Tuesdays, start enjoying $10* movie tickets any day of the week* now! If you aren’t already a member, join today! Visit optusmovierewards.com.au to register.

EVERYONE’S A WINNER Every time you recharge you can redeem your code and win! From gift cards, to movie tickets, or even a new phone – just by recharging. Visit alwayswin.optus.com.au to recharge today.

‘YES’ TICKETS Get discounted tickets on the best of the best music, theatre and sporting events, plus pre-release tickets and premium seating. We also provide special offers, giveaways, downloads and more. Visit yestickets.com.au to register.

QANTAS FREQUENT FLYER PARTNERSHIP Optus recently announced our exciting new alliance with Qantas. To register your interest in finding out more about this new alliance between Optus and Qantas, please visit optus.com.au/points

I like Optus because when I recharge I always get a bonus prize of like 50 free text messages or free minutes – I really like that. Hollie, Optus customer

> Visit an Optus store

> Call 1800 074 492

The important bits: ^Offers available online and mobile, ticket prices include standard online booking fee. Only available at all Event Cinemas, Greater Union, Birch, Carroll & Coyle and Village branded cinemas. Optus Customers redeeming offers receive no preference over other customers in purchasing tickets. Purchase of tickets is strictly upon availability. All

> Visit optus.com.au

offers are valid until 30 June 2012. Valid for Vmax cinemas and 3D screenings only with the payment of standard surcharges. These offers are not valid for Gold Class screenings. These offers cannot be used for special events or movie marathons. Offer not valid in conjunction with any other offer or discount. *$10 Movie Tickets

> Follow us on

and

online: Valid anytime except after 5pm Saturday evenings, and on public holidays. See optusrewards.com.au for full terms and conditions. Facebook® is a registered trademark of Facebook Inc. Twitter® is a registered trademark of Twitter.


> YOUR LIFE, YOUR PLANS, YOUR TERMS

YOUR GUIDE TO ALL THINGS OPTUS

7 POST-PAID MOBILE

> HANDSETS > PLANS > EXTRAS

21 PREPAID MOBILE

> HANDSETS > PLANS > EXTRAS

33 BROADBAND ON THE GO

> DEVICES > DATA PLANS > EXTRAS > BROADBAND BUNDLES > HOME PHONE > SENIORS PLANS > TECH SUPPORT

BROADBAND + 41 HOME PHONE

50 OPTUS TV

> CHANNELS > SET-TOP BOX > PACKAGES

53 OPTUS IDEAS

> NEWS & MUSIC > MOBILE TV > DIGITAL STORAGE > COVERAGE

try us, we’re very adaptable

> Visit an Optus store

> Call 1800 074 492

Facebook® is a registered trademark of Facebook Inc. Twitter® is a registered trademark of Twitter.

> Visit optus.com.au

> Follow us on

and


WELCOME MIKE SMITH SAYS G’DAY! > POST-PAID MOBILE Step 1: Choose your handset Step 2: Pick the perfect plan to suit you Optus Cap Plans Timeless Extreme Plans BlackBerry® Options Power Pack Bundles BYO Cap & Timeless Plans Step 3: Choose your extras

8 12 13 14 16 17 18

> PREPAID MOBILE Step 1: Choose your handset Step 2: Pick the perfect plan to suit you $2 Days Turbo Cap Plus Crew Cap Long Expiry Cap Step 3: Choose your extras

22 26 28 29 29 30

> BROADBAND ON THE GO Post-Paid Mobile Broadband Prepaid Mobile Broadband iPad Data Plans

34 36 38

> BROADBAND AND HOME PHONE Fixed Broadband Plans ‘yes’ Fusion Bundles Home Phone Plans Optus World Savers Exclusive Plans for over 50’s Premium Home Support

43 44 46 47 48 49

> OPTUS TV FEATURING FOXTEL™ DIGITAL Enjoy more channels for the whole family with the package that’s right for you

50

> OPTUS IDEAS Optus TV Now Optus Call Buddy Optus Smart Safe™ Optus 3G Home Zone

55 55 55 56

Thanks for picking up the August issue of the ‘yes’ Guide, your guide to all things Optus. As well as always trying to bring you the best value plans and devices while providing you with a great experience, we feel it’s really important to say thanks to our loyal customers. We are saying thanks by offering pre-release tickets and premium seating at the best music, theatre and sports events as well as discounted movie tickets through our various reward programs. Hopefully our Prepaid customers are aware of our ‘Recharge and Always Win’ program that allows them to redeem a code to win an instant prize every time they recharge with $30 or more, plus get entries into the monthly major prize draw. Recently we announced our exciting new Alliance with Qantas, For more information about our rewarding Optus experience, have a look at page 3.

We feel it’s really important to say thanks to our loyal customers Another way we make your Optus experience rewarding is to find new ideas to old challenges. In this regard we have just launched a brand new product called Optus 3G Home Zone. On the surface it looks like a typical wireless router, although with the Optus 3G Home Zone you get up to 5 bars of coverage inside your home – or a boosting of mobile signal – perfect for those homes where mobile signals might not be as strong as you would like. Just plug this device into your Broadband connection, nominate the Optus mobiles to use with it and away you go. But it gets better! For a small monthly fee, when you sign up on a range of mobile services, you won’t pay for standard national calls made from one nominated mobile while on your Optus 3G Home Zone. Sounds too good to be true, I know, but it’s just another way we hope Optus customers find us rewarding! To find out if this product is right for you, ask in store or see more information on page 56. Hopefully now you have heard about Optus Smart Safe™ which uses ‘cloud computing’ to let you save, access and share your precious files. This month we have a new product that also uses the ‘cloud’, its called Optus TV Now™. Available to customers in eligible areas, this exciting new product means you never have to miss a minute of your favourite TV shows! Optus TV Now™ lets you record free-to-air TV using your mobile or PC – in your personal space in our cloud – and watch it back at a time that suits you, either on your mobile or your computer. And what’s great is that our Post-Paid and Pre-Paid mobile customers have 45 minutes of FREE recording storage space included in their mobile plan. Of course, should you want more recording time; you can always talk to us about buying the extra amount you need. For more information see page 55. For a limited time, we have an amazing offer for anyone who makes lots of calls and SMS from their phone without worrying about the bill. Until 12 September, we are offering a $79 Timeless plan which gives you UNLIMITED standard national calls to fixed lines and Australian mobiles (exc Pivotel) and UNLIMITED SMS and MMS to standard national mobile numbers (exc Pivotel). This really is an amazing plan and its available with some fantastic handsets, see page 13 for details. If you have an idea or any feedback on an Optus experience you’ve had that you’d like to share, good or bad, please feel free to email me personally at: Michael.Smith.MDConsumer@optus.com.au Everyone at Optus is committed to making things better and hearing feedback on how I can help will ensure your Optus experience is the best it can be. If you new to Optus then thanks for considering us. If you have been with us for a while, thank you for continuing to say ‘yes’ to us! Michael Smith Managing Director Optus Consumer Division

5


Here’ss an idea: Here

Stand tand out from the crow crowd

design and its large 4 inch screen een with HD record and playback is so unique th that it stands out from any angle. Make a statement without saying a word.

HTC Incredible S

The HTC logo, HTC Incredible S and the HTC quietly brilliant logo are trademarks of HTC Corporation. All trademarks, trade names, logos and product names may be the trademarks of their respective owners. Optus 3G dual band is part of the Open Network and refers to our UMTS2100MHz/900MHz coverage. 3G services available throughout the Open Network with compatible 3G dual band handset, subject to network availability. Not available in NT and TAS. See www.optus.com.au/coverage for details.


POST-PAID MOBILE COVERAGE SATISFACTION GUARANTEE In the unlikely event that you're not satisfied within 30 days, you can simply cancel. No questions asked1.

The Optus Open Network™ covers up to 97% of Australians, so staying connected is easy. The Optus Open Network™ now offers 3G dual band, 3G single band and 2G services*.

My husband was looking for a new plan – he shopped around and nothing could match Optus.

Carly-Jane & Billy, Optus customer since 2000

Enjoy added peace of mind with our 24-month Handset Warranty available for all Post-Paid handsets purchased on 24-month contracts#.

UNLIMITED

CHOICE

WITH OPTUS

Post-Paid is all about you – you choose the plan, you decide on the handset, you personalise your features. It’s so simple. chews what suits you

The important bits: 1. Coverage Satisfaction Guarantee (CSG): allows you to return your handset within 30 days of activation and terminate your service if the coverage in your area is not satisfactory. If you cancel under CSG you must return all equipment including the mobile phone (and the relevant gift if applicable) in full working order with original packaging (including your Optus SIM card) within 14 days of notification to avoid equipment replacement charges being applied to your account. You will be responsible for the monthly access fee and any calls/

texts/data you have used. Customers only eligible to take advantage of the CSG once during the promotional period. The CSG offer may expire or be withdrawn at any time. For full details please go to optus.com.au/coverage *Optus Open Network™: Coverage area within the Optus Open Network™ is device dependant. 3G services are available to 97% of the population with compatible 3G dual band devices. 3G services are available to 80% of the population with compatible 3G single band devices. See optus.com.au/coverage

for details of 3G and 2G coverage. #24 MONTH HANDSET WARRANTY is made up of (i) the Manufacturer’s Handset Warranty supplied by the manufacturer of your handset, on the terms set out in the documentation that you received when you purchased your handset; and (ii) the Optus Extended Handset Warranty supplied by Optus to eligible customers, which automatically extends your Manufacturer’s Handset Warranty (if less than 24 months) to 24 months, on the same terms for handsets bought on 24-month contracts.

7


baby steps to your perfect plan

STEP 1

Choose your handset

NOKIA E5 > 5MP camera > 2GB memory included with room for 32GB card > Type messages quickly and comfortably using the full QWERTY keyboard

We have options for you depending on whether you just want a phone for making calls, or something suited for sending emails, taking photos and much more.

OPTUS NOW

NOW AVAILABLE ON ANDROID™ AND iPHONE *SMS to 966 is free. Available on compatible handsets, see page 54 for full details.

29

$

OPTUS CAP PLAN

Lets you see the news, weather and traffic reports you want to see. SMS NOW to 966* or go to appstore.optus.com.au

Pay $01 upfront

24 months min cost = $696

200MB Included Mobile Data•

NOKIA C6-01

LG OPTIMUS ONE

> 3.2-inch touch screen > 8MP camera > 4GB memory > HD video recording

> 3.5-inch touch screen > 3MP camera > 2GB memory included, with room for a 32GB card > Bonus car cradle and charger

DID YOU KNOW? NEW! OPTUS TV NOW^ The Optus Open Network™ covers up to 97% of Australians, so staying connected is easy. The Optus Open Network™ now offers 3G dual band, 3G single band and 2G services*. *Optus Open Network™: Coverage area within the Optus Open Network™ is device dependant. 3G services are available up to 97% of the population with compatible 3G dual band devices. 3G services are available to 80% of the population with compatible 3G single band devices. See optus.com.au/coverage for details of 3G and 2G coverage.

You can record free-to-air TV shows, with 45 minutes storage FREE. See page 55 for details. ^Coverage is limited to the following ACMA TV broadcast regions: Sydney, Melbourne, Brisbane, Adelaide & Perth .


POST-PAID MOBILE SAMSUNG GALAXY S

NOKIA X7 > 4-inch touch screen > 8MP camera > 8GB memory > HD video recording

> 4-inch Super AMOLED touch screen > 5MP camera > 16GB memory > HD video recording

Pay $01 upfront OPTUS CAP PLAN

49

$

EXCLUSIVE

24 months min cost = $1,176

TO OPTUS GROUP

1.5GB Included Mobile Data•

HTC INCREDIBLE S

I have been a customer with Optus for a year now, and I believe Optus is really great. Oscar, Optus customer since 2009

> 4-inch touch screen > 8MP camera > 16GB memory > HD video recording > Use your phone as a GPS navigator

” A BIGGER

RANGE OF HANDSETS TO CHOOSE FROM ONLINE & IN-STORE

The important bits: 1. Cancellation Fees apply to all plans. •Included Mobile Internet Data Value: Data usage is counted per KB and counts both uploads and downloads. Any excess usage is charged at $0.50 per MB or part thereof on the $29 Optus Cap and $0.25 per MB or part thereof on the $49 Optus Cap. Unused monthly data cannot be rolled over. 2. Coverage Satisfaction Guarantee (CSG): allows you to return your handset within 30 days of activation and terminate your service if the coverage in your area is not satisfactory. If you cancel under CSG you must return all equipment including the mobile phone (and the relevant gift if applicable) in full working order with original packaging (including your Optus SIM card)

within 14 days of notification to avoid equipment replacement charges being applied to your account. You will be responsible for the monthly access fee and any calls/texts/data you have used. Customers only eligible to take advantage of the CSG once during the promotional period. The CSG offer may expire or be withdrawn at any time. For full details please go to optus.com.au/coverage Coverage on the Optus Open Network™: Optus 3G dual band is part of The Optus Open Network™ and refers to our UMTS2100MHz/900MHz coverage. 3G services available throughout The Optus Open Network™ with compatible 3G dual band handset, subject to network availability. Excludes video calls or content streaming.

See optus.com.au/coverage for details. General: All offers end 31/08/2011 unless withdrawn earlier. New and credit approved customers only. Handset colour may vary from that shown. While stocks last, no rainchecks. Android™ is a trademark of Google Inc. Facebook® is a registered trademark of Facebook Inc. Twitter® is a registered trademark of Twitter.

9


SONY ERICSSON ARC

LG OPTIMUS 3D

> 4.2-inch touch screen powered by Sony BRAVIA® technology > 8.1MP camera > HD video recording > 16GB memory card > Bonus HDMI cord

> 4.3-inch screen > 8GB memory included, with room for a 32GB memory card > Dual 5MP camera > View and capture pictures and videos in 3D, without glasses > Connect straight to your TV via HDMI output

Pay $01 upfront

> 3.2-inch touch screen with QWERTY keyboard > 5MP camera > Sleek design with trackpad > Easy multimedia > Fast browsing

OPTUS CAP PLAN

59

$

BLACKBERRY® TORCH 9800

24 months min cost = $1,416

2GB Included Mobile Data•

TURN TO P14 FOR ALL YOUR BLACKBERRY® PLAN OPTIONS

DID YOU KNOW?

OPERATING SYSTEMS, SIMPLIFIED

Every handset has an operating system – it’s the software that runs your phone and determines how the menu looks. Lets you run apps quickly and personalise your screen so it’s easy to navigate.

Compatible with heaps of Google™ services such as Google Search, Google Maps, Gmail and more.


POST-PAID MOBILE

DID YOU KNOW... 24-MONTH HANDSET WARRANTY INCLUDED Available for any of these handsets purchased on 24-month contracts#.

Pay $01 upfront

> 4.3-inch Super AMOLED Plus screen > 8MP camera with HD video recording > 16GB memory > Super fast dual-core processor

OPTUS TIMELESS PLAN

79

$

SAMSUNG GALAXY S II

24 months min cost = $1,896

750MB Included Mobile Data•

SONY ERICSSON PLAY > 4-inch touch screen > 5MP camera > 8GB memory > True mobile gaming experience > 6 pre-loaded games What’s great about the plan I have with Optus is that I can use my phone for texting and calls and not worry about the bill at the end of each month. Mel, Optus customer since 2000

The important bits: 1. Cancellation Fees apply to all plans. •Included Mobile Internet Data Value: Data usage is counted per KB and counts both uploads and downloads. Any excess usage is charged at $0.25 per MB or part thereof on the $59/$79 Optus Cap. Unused monthly data cannot be rolled over. #24 MONTH HANDSET WARRANTY is made up of (i) the Manufacturer’s Handset Warranty supplied by the manufacturer of your handset, on the terms set out in the documentation that you received when you purchased your handset; and (ii) the Optus Extended Handset Warranty supplied by Optus to eligible customers, which automatically extends your Manufacturer’s Handset Warranty (if less than 24 months) to 24 months, on the same terms for handsets bought on 24-month contracts.

General: All offers end 31/08/2011 unless withdrawn earlier. New and credit approved customers only. Handset colour may vary from that shown. While stocks last, no rainchecks. Android™ is a trademark of Google Inc. Facebook® is a registered trademark of Facebook Inc. Twitter® is a registered trademark of Twitter. Coverage on the Optus Open Network™ : Optus 3G dual band is part of The Optus Open Network™ and refers to our UMTS2100MHz/900MHz coverage. 3G services available throughout The Optus Open Network™ with compatible 3G dual band handset, subject to network availability. Excludes video calls or content streaming. See optus.com.au/coverage for details.

Coverage: coverage area is handset dependant. 3G services available throughout the Open Network with compatible Dual Band handset, subject to network availability. 3G services only available in Optus 3G single band areas of the Open Network with compatible 3G single band handset, subject to network availability Outside these areas, only GSM/GPRS services available (excludes video call and content streaming). See optus.com.au/coverage for details.

11


i’m not the talkative type

STEP 2

Choose your plan Our great value caps give you lots of everything you need on your mobile – generous call and text inclusions, heaps of mobile data, and unlimited access to selected social networking sites within Australia.

> OPTUS CAP PLANS WANT GREAT “ IVALUE FOR TALK, TEXT AND WEB ”

WHAT’S INCLUDED:

$19

$29

$49

$59

INCLUDED VALUE5

$70

$180

$550

$750

100MB

200MB

1.5GB

2GB

INCLUDED MOBILE INTERNET DATA VALUE2

(Excluding BlackBerry® – See page 14 for details)

Mobile access within Australia to

UNLIMITED STANDARD NATIONAL SMS4 TO AUSTRALIAN MOBILES

UNLIMITED3 N/A

N/A

N/A

‘yes’ FOR 5

Included 5-minute national voice calls (up to 1,000 minutes per month) to Australian mobiles on the same account, 24/7. Standard rates apply after first 5 minutes.

CALLS TO OPTUS OPTUS SMART SAFETM STORAGE

500MB FREE

(See page 55 for more details)

MINIMUM TOTAL COST OVER 12/24 MONTHS1

OPTUS CAP RATES

$228/$456

$348/$696

$588/$1,176

$708/$1,416

$19

$29

$49

$59

CALL RATE (per min)˚

90¢

FLAGFALL

35¢

STANDARD NATIONAL SMS (per message)

25¢ $0 deposit & 90¢/min retrieval˚

VOICEMAIL

UNLIMITED4 $0 deposit & 30¢/30 sec retrieval^

˚Charged in per minute increments. ^Charged in per 30 second increments.

See page 57 for full rates and from page 58 for further information.

DID YOU KNOW?

OPTUS SMART SAFETM*

Back-up all your digital files with 500MB FREE file storage, available on all Post-Paid plans. See page 55 for details. *Mobile back-up capability not available on selected handsets

The important bits: 1. Cancellation fees apply for all plans. 2. Data usage will be counted in kilobytes, and includes both uploads and downloads. Any unused monthly data cannot be rolled over. Excludes data used while roaming internationally. Excess Usage Data charges: 50¢ per MB or part thereof on the $19/$29 Optus Cap; 25¢ per MB or part thereof on the $49/$59/$79 Optus Caps and Timeless Extreme Plans. 3. Unlimited Mobile Access to Facebook®, Twitter®, LinkedIn, Myspace, eBay, Foursquare within Australia: unlimited mobile access to these services within Australia only. Use of these services is separate and does not count towards your included Mobile Internet Data Value. These features are only available with compatible handsets. Facebook® and the Facebook logo

are a registered trademark of Facebook Inc. Twitter® and the Twitter logo are registered trademarks of Twitter, Inc. Myspace Mobile requires an existing Myspace account. eBay and the eBay logo are trademarks of eBay Inc. LinkedIn and the LinkedIn logo are registered trademarks of LinkedIn Corporation in the U.S. and/or other countries. Foursquare and the Foursquare logo are registered trademarks of Foursquare Labs, Inc. All rights reserved. Use of the Facebook SMS alert service or any other social media alert service are not included as part of the service and will be charged separately. 4. Unlimited SMS: Includes standard national SMS sent and received within Australia. Excludes International SMS, Premium SMS, Pivotel SMS and Satellite SMS. 5. Included Value: can be used


POST-PAID MOBILE want to chat? i’m all ears

> OPTUS TIMELESS EXTREME PLANS WANT TO HAVE “ ITHE FREEDOM OF

UNLIMITED CALLS,

SMS AND MORE

WHAT’S INCLUDED:

With Timeless Extreme you can feel secure with unlimited calls, SMS6 and access to selected social networking sites3, together with our amazing mobile data inclusions. NEW $79

$99

$129

UNLIMITED6 STANDARD NATIONAL: > Calls to Australian fixed lines > Voice & video calls to Australian mobiles

INCLUDED VALUE6

(excludes Pivotel)

STANDARD NATIONAL: > SMS 4 & MMS9 (excludes Pivotel)

INCLUDED MOBILE INTERNET DATA VALUE2 (Excluding BlackBerry® – see page 14 for details)

750MB

5GB

VOICEMAIL7

6GB

UNLIMITED

Within Australia

CALLS TO 13/1300/1800 NUMBERS WITHIN AUSTRALIA

UNLIMITED

N/A

Mobile access within Australia to

INCLUDED INTERNATIONAL CALL VALUE8

UNLIMITED3 $100

N/A

OPTUS SMART SAFETM STORAGE

$180

500MB FREE

(See page 55 for more details)

MINIMUM TOTAL COST OVER 12/24 MONTHS1

UNLIMITED

$948/$1,896

$1,188/$2,376

$1,548/$3,096

LIMITED

OFFER ENDS 12TH SEPTEMBER 2011

for standard national voice calls, standard national SMS and MMS, international SMS, standard national video calls, VoiceMail, national diversions and calls to 13/1300 and 1800 numbers (except for the $79 Timeless Plan). The Included Value excludes 124YES (937), International Voice including calls to fixed lines or GSM mobiles that switch/divert or re-route overseas, International Diversions, International Roaming, International MMS, International Video Calling, Optus Zoo Browsing, Optus Zoo Downloads, Content Packs (unless specified in promotions), Mobile Internet usage, TrueLocal usage, Directory Assistance, Surepage, Premium Calls, Premium SMS and MMS, VOIP services and usage, and 19XX services. 6. Unlimited: Excludes some call and message types including, calls to satellite

phones, international, roaming and premium calls and text, and calls to 1900 numbers. 7. Unlimited VoiceMail: Applies to VoiceMail deposits and retrievals within Australia, diversion charges may still apply. 8. Included International Value: can be used for International Voice Calls, SMS, and MMS. The International Value excludes all other usage types including international roaming and data used while roaming. Any unused portion of the International Value expires at the end of each bill cycle. Rates are based on International ‘yes’ calling rates. See optus.com.au/international for more details. International ‘yes’ rates apply for usage over the included International Value. BlackBerry®, RIM®, Research in Motion® and related trademarks, names and logos are the property of Research

In Motion Limited and are registered and/or used in the U.S, and countries around the world. 9. Unlimited MMS: Includes standard national MMS sent and received within Australia. Excludes International MMS, Premium MMS, Pivotel MMS and Satellite MMS. General: Optus Mobile Fair GoTM Policy applies for all plans. Optus Open Network™ : Optus 3G dual band is part of The Optus Open Network™ and refers to our UMTS2100MHz/900MHz coverage. 3G services available throughout The Optus Open Network™ with compatible 3G dual band handset, subject to network availability. Excludes video calls or content streaming. See optus.com.au/coverage for details.

13


Hooked on BlackBerry®? Choose from either our Optus Cap plans or Timeless Extreme plans and swap out mobile data for great BlackBerry® emailing and browsing options.

> BLACKBERRY CAP & TIMELESS EXTREME PLANS ®

Optus Cap Plans Replace the ‘Included Mobile Internet Data Value’ on your Optus Cap Plan with these great BlackBerry® data options instead.

WHAT’S INCLUDED: INCLUDED BLACKBERRY® SERVICES INCLUDED MOBILE INTERNET DATA VALUE2 UNLIMITED

$19

$29

$49

$59

UNLIMITED4 BLACKBERRY® POP3 email & UNLIMITED BLACKBERRY® browsing through the BlackBerry® Browser and/or BlackBerry® Internet Browser within Australia

UNLIMITED3 BLACKBERRY® POP3 email within Australia N/A

N/A

500MB

750MB

N/A

N/A

UNLIMITED5

UNLIMITED5

5

Mobile access within Australia to

OPTUS SMART SAFE™ STORAGE

500MB FREE

(See page 55 for more details)

MINIMUM TOTAL COST OVER 12/24 MONTHS1

$228/$456

$348/$696

$588/$1,176

$708/$1,416

Timeless Extreme Plans Replace the ‘Included Mobile Internet Data Value’ on your Optus Timeless Extreme Plan with these great BlackBerry® data options instead.

WHAT’S INCLUDED: INCLUDED BLACKBERRY® SERVICES

NEW $79

$129

UNLIMITED3 BLACKBERRY® POP3 email & UNLIMITED4 BLACKBERRY® browsing through the BlackBerry® Browser and/or BlackBerry® Internet Browser within Australia 750MB

INCLUDED MOBILE INTERNET DATA VALUE2 OPTUS SMART SAFE STORAGE ™

2GB 500MB FREE

(See page 55 for more details)

MINIMUM TOTAL COST OVER 12/24 MONTHS1

$99

$948/$1,896

LIMITED

OFFER ENDS 12TH SEPTEMBER 2011

$1,188/$2,376

$1,548/$3,096

adaptable to all your needs

See page 57 for full rates and from page 58 for further information.

The important bits: 1. Cancellation fees apply for all plans. 2. Data usage will be counted in kilobytes, and includes both uploads and downloads. Any unused monthly data cannot be rolled over. Excludes data used while roaming internationally. Excess Usage Data charges: 25¢ per MB or part thereof on the $49/$59/$79 Optus Cap and Timeless Extreme Plans. 3. Unlimited BlackBerry® POP3 Email: includes unlimited use of BlackBerry® POP3 email only, applications from Optus and third party applications that require a Data connection will be blocked from use for the $19/$29 Optus Cap Plans. 4. Unlimited BlackBerry® POP3 Email and BlackBerry® Browsing through the BlackBerry® Browser: The Plan includes unlimited use of BlackBerry® POP3 email, use of the BlackBerry® Browser,

applications from Optus and third party applications that require a BlackBerry® Data connection. 5. Mobile access to Facebook®, Twitter®, LinkedIn, Myspace, eBay, Foursquare within Australia: unlimited access to these services within Australia only. Use of these services is separate and does not count towards your included Mobile Internet Data Value. These features are only available with compatible handsets. Facebook® and the facebook logo are a registered trademark of Facebook Inc. Twitter® and the Twitter logo are registered trademarks of Twitter, Inc. Myspace Mobile requires an existing Myspace account. eBay and the eBay logo are trademarks of eBay Inc. LinkedIn and the LinkedIn logo are registered trademarks of LinkedIn Corporation in the U.S. and/or other

countries. Foursquare and the Foursquare logo are registered trademarks of Foursquare Labs, Inc. All rights reserved. Use of the Facebook SMS alert service or any other social media alert service are not included as part of the service and will be charged separately. General: Optus Mobile Fair Go™ Policy applies for all offers. Optus Open Network™: Optus 3G dual band is part of The Optus Open Network™ and refers to our UMTS2100MHz/900MHz coverage. 3G services available throughout The Optus Open Network™ with compatible 3G dual band handset, subject to network availability. Excludes video calls or content streaming. See optus.com.au/coverage for details.


the tablet that’s more multi than task. IT’S THE CLOSEST THING TO DOING EVERYTHING ALL AT ONCE. IT’S EVERYTHING A TABLET SHOULD BE.

ENTERPRISE READY WITH DATA ENCRYPTION DUAL CORE PROCESSOR MULTI -TASK WIDGETS, APPS AND TASKS EMAIL & DOCS: CREATE, EDIT, SHARE 150,000+ APPS FROM ANDROID MARKET™

WORLD’S FIRST TABLET WITH A NDROID 3.0


Get more value when you bundle your mobile plan with Mobile Broadband. You’ll enjoy loads of mobile and broadband data, unlimited2 access to selected social networks within Australia, plus great value for talk and text.

> OPTUS POWER PACK BUNDLES TEAM OPTUS CALLS + MOBILE DATA AND SAVE

Optus Phone & Mobile Broadband Plans WHAT’S INCLUDED:

$291

$591

$791

INCLUDED VALUE

$180

$700

$900

N/A

UNLIMITED

UNLIMITED

UNLIMITED

Standard National SMS & MMS3 to Australian mobiles (excludes Pivotel)

TOTAL INCLUDED DATA

1.2GB

(200MB for your mobile and 1GB^ peak data for your mobile broadband)

4GB

(2GB for your mobile and 2GB^ peak data for your mobile broadband)

6GB

(3GB for your mobile and 3GB^ peak data for your mobile broadband)

UNLIMITED2

Mobile access and mobile broadband access within Australia to these sites

UNLIMITED2

(not applicable when mobile is used as tethered modem)

CALLS TO OPTUS

UNLIMITED2

UNLIMITED2

‘yes’ FOR 5

Included 5-minute national voice calls (up to 1,000 minutes per month) to Australian mobiles on the same account, 24/7. Standard rates apply after first 5 minutes.

OPTUS SMART SAFE™ STORAGE

500MB FREE

(See page 55 for more details)

MINIMUM TOTAL COST OVER 24 MONTHS1

$696

$1,416

$1,896

^Off-peak: 12am–6:59:59am. Peak: 7am–11:59:59pm. Data usage includes uploads and downloads.

no butts about it, we’ve got even more coverage

See page 57 for full rates and from page 58 for further information.

The important bits: 1. Cancellation fees apply. Power Pack Bundles are available to new and eligible existing residential customers who connect Optus Post-Paid Mobile and Post-Paid Mobile Broadband services in the same name, service address and account to the Optus Mobile Digital network for a minimum of 24 months. 2. Unlimited Mobile Access to Facebook®, Twitter®, LinkedIn, Myspace, eBay, Foursquare within Australia: unlimited access to these services within Australia only. Use of these services is separate and does not count towards your included Mobile Internet Data Value. These features are only available with compatible handsets. Facebook® and the facebook logo are a registered trademark of Facebook Inc. Twitter® and the Twitter logo are registered trademarks of Twitter, Inc. Myspace Mobile requires an existing Myspace account. eBay and the eBay logo are trademarks of eBay Inc. LinkedIn and the LinkedIn logo are registered trademarks of LinkedIn Corporation in the U.S. and/or other countries. Foursquare and the Foursquare logo are registered trademarks of

Foursquare Labs, Inc. All rights reserved. Use of the Facebook® SMS alert service or any other social media alert service are not included as part of the service and will be charged separately. 3. Unlimited SMS & MMS: Includes standard national SMS and MMS sent and received within Australia. Excludes International SMS and MMS, Premium SMS and MMS, Pivotel SMS and MMS and Satellite SMS and MMS. ^Peak/Off-Peak Mobile Broadband Data: Peak data is minimum included data. More data may be included depending on usage times. Off-peak: 12am – 6:59:59am. Peak: 7am – 11:59:59pm. Customers may receive more data if they use their mobile broadband in off-peak times. Data usage counted in kb and includes uploads and downloads. Any unused monthly data cannot be rolled over. General: All applicants are subject to Optus credit assessment and acceptance. Offer available until withdrawn. Offer cannot be combined with any other offers or bundled reward. Cancellation fees only apply to the Optus Post-paid Mobile service of your Power Pack. Optus Mobile Fair

GoTM policy & Optus Internet acceptable use policy applies. Coverage: Optus 3G dual band is part of the Open Network and refers to our UMTS2100MHz/900MHz coverage. With 3G dual band devices coverage is available throughout the Open Network in 3G dual band areas, subject to network availability. Not available in NT and TAS (excluding Hobart). See optus.com.au/coverage for details. For more information, see optus.com.au/prepaidmobilebroadband SingTel Optus Pty Limited ABN 90 052 833208.Excludes video calls or content streaming. See optus.com.au/coverage for details. Acceptable Usage Policy applies. For full terms and conditions, refer optus.com.au/standardagreement or optus.com.au/powerpacks


POST-PAID MOBILE > BYO CAP & TIMELESS PLANS

Love the handset you’re with? Then BYO to one of our great value Cap or Timeless BYO Plans – and get bonus benefits!

BRING YOUR OWN PHONE AND SAVE

Optus Cap BYO Plans WHAT’S INCLUDED: TOTAL INCLUDED VALUE INCLUDED MOBILE INTERNET DATA VALUE

2

INCLUDED VALUE5

$10

$19

$29

$49

$20

$150

$300

$650

N/A

100MB

200MB

1.5GB

$20

$70

$180

$500

$80

$150

BYO BENEFIT#

100

$120

(Expires after 12 months)

Additional SMS/MMS6

CALLS TO OPTUS

Included 5-minute national voice calls (up to 1,000 minutes per month) to Australian GSM mobiles on the same account, 24/7. Standard rates apply after first 5 minutes.

Additional included value7

Additional included value7

Additional included value7 and UNLIMITED standard SMS/MMS 4 to Australian GSM mobiles (excludes Pivotel)

‘yes’ FOR 5

UNLIMITED3

Mobile access within Australia to

UNLIMITED3

UNLIMITED3

OPTUS SMART SAFE™ STORAGE

UNLIMITED3

500MB FREE

(See page 55 for more details)

MINIMUM TOTAL COST1 OVER 12 MONTHS

UNLIMITED3

$120

$228

$348

$588

Optus Timeless BYO Plans $99 $69~ for the first 12 months – save $360

WHAT’S INCLUDED: INCLUDED MOBILE INTERNET DATA VALUE2

3GB UNLIMITED* STANDARD NATIONAL: > Calls to Australian fixed lines > Voice & video calls to Australian mobiles

INCLUDED VALUE^

(excludes Pivotel)

STANDARD NATIONAL: > SMS & MMS 4 (excludes Pivotel)

UNLIMITED3

Mobile access within Australia to

UNLIMITED3

OPTUS SMART SAFETM STORAGE

500MB FREE

(See page 55 for more details)

MINIMUM TOTAL COST1 OVER 12 MONTHS

$828 ^Excludes VoiceMail and calls to 13/1300/1800 numbers.

See page 57 for full rates and from page 58 for further information.

The important bits: 1. Cancellation fees apply for all plans. 2. Data usage will be counted in kilobytes, and includes both uploads and downloads. Any unused monthly data cannot be rolled over. Excess Usage Data charges: 50¢ per MB or part thereof on the $19/$29 Optus Cap BYO Plans 25¢ per MB or part thereof on the $49 Optus Cap BYO Plans and the Optus Timeless BYO Plans. 3. Unlimited Mobile Access to Facebook®, Twitter®, LinkedIn, Myspace, eBay, Foursquare within Australia: unlimited access to these services within Australia only. Use of these services is separate and does not count towards your included Mobile Internet Data Value. These features are only available with compatible handsets. Facebook® is a registered trademark of Facebook Inc. Twitter® and the Twitter logo are registered trademarks of Twitter, Inc. Myspace Mobile requires an existing Myspace account. eBay and the eBay logo are trademarks of eBay Inc. LinkedIn and the LinkedIn logo are registered trademarks of LinkedIn Corporation in the U.S. and/or other countries.

Foursquare and the Foursquare logo are registered trademarks of Foursquare Labs, Inc. All rights reserved. Use of the Facebook SMS alert service or any other social media alert service are not included as part of the service and will be charged separately. 4. Unlimited Standard SMS & MMS: Includes standard SMS and MMS sent and received within Australia. Excludes International SMS and MMS, Premium SMS and MMS, Satellite SMS and MMS, Pivotel SMS and MMS. 5. Included Value: can be used for standard national voice calls, standard national SMS and MMS, international SMS, national video calls, VoiceMail, national diversions and calls to 13/1300, also excludes Pivotel SMS/MMS/ calls and any other call types. ~$69 per month offer expires after 12 months and your monthly access fee will revert to $99 unless you recontract. #BYO Benefits: require a 12-month contract. At the end of the 12-month term the selected BYO Benefit will expire. To continue to receive the BYO Benefit you will be required to recontract for a further 12 months. Any unused portion of

the selected BYO Benefit expires at the end of each bill cycle. 6. Additional Standard National SMS/MMS: Applicable for standard SMS and MMS sent and received within Australia. Excludes International SMS and MMS, Premium SMS and MMS, Satellite SMS and MMS and Pivotel SMS/MMS. 7. Additional Call and Text Value: If you exceed any of the included values, standard rates of your plan will apply. *Unlimited: Excludes VoiceMail deposits and retrievals, calls to 13/1300/1800 numbers, calls to satellite phones, international, roaming, premium calls and text, and calls to 1900 numbers and Pivotel. General: Optus Mobile Fair Go™ Policy applies to all unlimited offers and ‘yes’ for 5. Optus Open Network™: Optus 3G dual band is part of The Optus Open Network™ and refers to our UMTS2100MHz/900MHz coverage. 3G services available throughout The Optus Open Network™ with compatible 3G dual band handset, subject to network availability. Excludes video calls or content streaming. See optus.com.au/coverage for details.

17


STEP 3

If you want even more from your plan you can top-up on data, save on texts and international calls, and add insurance to protect your mobile against the unexpected.

Choose your extras > EXTRA DATA WANT MORE “ ITIME ON THE INTERNET ”

$4.99

MOBILE INTERNET PACKS MONTHLY DATA

$9.99

PER MONTH

PER MONTH

500MB†

1GB†

> MORE MESSAGES WANT MORE “ IMESSAGES ”

MESSAGING VALUE PACKS•

VALUE PER MONTH

$5 UNLIMITED TEXTS TO OPTUS NUMBERS Standard National SMS/ MMS to any Optus GSM mobile within Australia~

$10 500 TEXTS TO ALL NETWORKS

(excludes Pivotel)

Standard National SMS/ MMS to Australian GSM mobiles within Australia ▲

$15 UNLIMITED TEXTS TO ALL NETWORKS (excludes Pivotel)

Standard National SMS/ MMS to Australian GSM mobiles within Australia^

They make it really, really easy to stay. It’s cost effective and I highly recommend Optus to anybody. Janne, Optus customer since 2008 See page 59 for further information.

OPTUS IDEAS – LOOK WHAT’S POSSIBLE

HERE’S AN IDEA…

Optus Ideas lets you add on digital features as you need them.

OPTUS SMART SAFE™ *

NEW! OPTUS TV NOW^

OPTUS CALL BUDDY

Back up all your digital files with 500MB FREE file storage available on all Prepaid plans. See page 55 for details.

You can record free-to-air TV shows with 45 minutes storage FREE. See page 55 for details.

A handy tool for Android™ users to identify other Optus users, streamline contacts, search businesses and more. See page 55 for details.

*Mobile back-up capability not available on selected handsets

^Coverage is limited to the following ACMA TV broadcast regions: Sydney, Melbourne, Brisbane, Adelaide & Perth.


POST-PAID MOBILE FIRST 30 DAYS

FREE

> PREMIUM VOICEMAIL WANT MORE “ IVOICEMAIL OPTIONS ”

*

PREMIUM VOICEMAIL

$6.99 MONTH

$4.99 MONTH

VOICE TO TEXT

VOICE TO MMS

UNLIMITED VOICEMAIL CONVERSIONS Voice to Text converts your VoiceMail to text and sends them straight to your phone via SMS

UNLIMITED VOICEMAIL CONVERSIONS Voice to MMS sends an audio file of your VoiceMail straight to your phone via MMS

> ONLY INTERNATIONAL NEED TO MAKE “ IINTERNATIONAL

CALLS AND MESSAGES ”

INTERNATIONAL VALUE PACKS°

$10

$20

$30

VALUE PER MONTH Includes: Standard international calls, SMS and MMS from Australia

$40

$100

$180

> GET INSURANCE WANT TO “ IPROTECT MY

PHONE FROM THE

UNEXPECTED ”

1

STANDARD INSURANCE PLAN2

SMART INSURANCE PLAN2

$8.99 PER MONTH

$13.99 PER MONTH

$800 Liability Limit (and up to $300 worth of unauthorised calls if your phone is lost or stolen)1

$2,000 Liability Limit (and up to $600 worth of unauthorised calls if your phone is lost or stolen)1

National coverage only

National and international coverage

See page 59 for further information.

The important bits: Optus Open Network™ : Optus 3G dual band is part of The Optus Open Network™ and refers to our UMTS2100MHz/900MHz coverage. 3G services available throughout The Optus Open Network™ with compatible 3G dual band handset, subject to network availability. Excludes video calls or content streaming. See optus.com.au/coverage for details.†Mobile Internet Packs (MIP): Include a set amount of data per month to access services on Optus Zoo, as well as browsing the Internet from your mobile. Excess usage will be charged at $0.50 per MB or part thereof for month-to-month Mobile Internet Pack customers. Usage includes uploads and downloads. Any unused data allowance cannot be rolled over. Your data allowance does not include services such as Data Roaming, Voice calls, VoiceMail, International SMS, premium and Third Party SMS, MMS, Optus Zoo subscription content and Third Party content and applications, International MMS, 1300 or 1900. If you are able to access such services, your use of such services will be charged at prevailing rates. For full terms and conditions see optus.com.au/standardagreement Optus Mobile Fair GoTM Policy applies. ■Premium VoiceMail: Monthly fee includes unlimited voice conversions each month. VoiceMail must be active on the account before Premium VoiceMail can be added. Standard national VoiceMail charges will apply for dialling into the VoiceMail network to listen to left messages. International roaming VoiceMail

charges will also apply if you dial into your VoiceMail box when roaming overseas. International data roaming charges will also apply for audio MMS received when roaming overseas. See optus.com.au/voicetotext or optus.com.au/voicetomms for more information. *30-days free use: all customers activating either voice to text or voice to MMS for the first time will receive their first month (30 days) of their service for free. After the first month, customers will be charged the applicable monthly fee (A$6.99 per month for Voice to Text and A$4.99 for Voice to MMS). The free month is available once only per customer and may be withdrawn or changed at any time without notice.•All Messaging Value Packs (MVPs) are monthly subscriptions. Excludes International and Premium SMS and MMS. Included messages expire at the end of each month and are not refundable or transferable. SMS and MMS charges of your applicable plan apply for messages that are not part of the offer. Offer available to personal Optus Mobile customers on eligible Optus Cap mobile plans only. Optus Mobile Fair GoTM policy applies. ~$5 MVP includes unlimited standard SMS and MMS sent from one Optus GSM Mobile to another Optus GSM Mobile within Australia. ▲$10 MVP includes 500 standard SMS and/or MMS (combined total of 500) to Australian mobiles within Australia (excl Pivotel). ˆ$15 MVP includes unlimited standard SMS and MMS to Australian GSM mobiles within Australia (excl Pivotel). Optus Mobile Fair Go™

policy applies to all MVPs. °International Value Packs (IVPs): Your chosen pack’s included value can be used on standard international calls (excluding calls to Satellite phones), standard international SMS and international MMS made from Australia, using your Optus Mobile. International ‘yes’ call rates apply and may be updated at anytime. For current rates see optus.com.au/IVP Your ordinary plan rates apply to calls and messages not included in this offer. IVPs can be cancelled or changed to another IVP at any time. If you cancel before the end of your billing period, any unused portion of the monthly subscription fee will be credited to your account. Limit of one change of IVP plan per month. Offer only available to Consumer Optus GSM Mobile customers on selected Optus Post–Paid mobile plans only. 1. Optus Mobile Insurance: is issued by Optus Insurance Services Pty Ltd ABN 12 005 711 928. Ask Optus for a PDS to see if Optus Mobile Insurance is right for you. 2. Additional charges are payable if a claim is made in the first 3 months of insurance cover and for second and subsequent claims in any 12-month period, excess amounts apply for repair and replacement. Excess amounts are higher for selected smartPhones including Apple iPhones. SmartPhones, e.g. Apple iPhones can only be insured on the Smart Insurance Plan. For further details see optus.com.au/insurance

19


CAPTURE, VIEW AND SHARE THE WORLD IN 3D THE WORLD’S FIRST 3D SMARTPHONE Real-time 3D recording with 2x 5MP Cameras View pictures, videos and games in 3D on the 4.3” screen Share your memorable moments in 3D by uploading to YouTube* 3D Speed and Power with Dual Core, Dual Channel, Dual Memory technology

$0 upfront 1

on the $59 Optus Cap Plan over 24 months Minimum total cost is $1,416

Join us at LGAustralia**

www.lg.com.au

1

Cancellation fees apply. $59 Optus Cap Plan: Minimum monthly spend of $59. New and credit approved customers only. While stocks last, no rainchecks. Optus 3G dual band is part of the Optus Open Network and refers to our UMTS2100MHz/900MHz coverage. 3G services available throughout the Optus Open Network with compatible 3G dual band handset, subject to network availability. Not available for sale in NT and TAS (except Hobart). See www.optus.com.au/coverage for details. SingTel Optus Pty Limited ABN 90 052 833 208. *YouTube is a trademark of YouTube, LLC. **Facebook® is a registered trademark of Facebook


PREPAID MOBILE There is a choice of Prepaid offers tailored to suit your phone use: $2 DAYS Offers lots of value with flexible recharge options, plus you only pay for the days you use your phone. See page 26. you can't tie me down

TURBO CAP PLUS If you use your phone every day, enjoy lots of value for all types of calls, SMS and Internet. See page 28. CREW CAP Text as much as you like with friends who are also with Optus. See page 29.

FREEDOM

WITH OPTUS

With Optus Prepaid there are no bills and no long-term contracts. Pay as you go and enjoy complete flexibility with Optus.

Every time I recharge, there is always something you can win.

Pamela & Charly, Optus customer since 2001

LONG EXPIRY CAP Don’t use your phone much? The value of this offer lasts 186 days. See page 29.

21


baby steps to your perfect offer

STEP 1

Choose your handset

HUAWEI U2800

We have handsets for just making calls or sending texts, plus handsets designed for email and internet.

PREPAID

39

$

1

> 3G dual band handset > VGA (basic) camera > 1.8-inch screen > Play music with an MP3 player > Speakerphone

SAMSUNG E1081T PREPAID

19.99

$

1

> 2G handset > No camera > 1.43-inch screen > Speakerphone > Vibration alert > Flashlight

I could have gone with any network but I chose Optus purely because of the network coverage and the reliability of the service. It's important to me and it's great... happy days. Damien, Optus customer since 2005

Charges may apply to access content shown on handset screens.

DID YOU KNOW?

THE OPTUS OPEN NETWORK™:

The Optus Open Network™ is constantly being enhanced and expanded to improve the mobile coverage available for Optus customers. 3G dual band handsets can access internet* services when they are in 3G single band or 3G dual band areas of the network (97% of the Australian population).

3G single band handsets can access internet* services when they are in 3G areas of the network (80% of the Australian population).

*Many factors affect wireless broadband speeds including volume of network traffic, your handset, location, software and source of your download. Visit optus.com.au/coverage to see coverage maps showing what coverage is available where you live.

2G handsets can be used to make and receive calls and SMS when they are in 2G areas of the network (96% of the Australian population). Accessing the internet from these handsets will be slower than on the 3G and 3G dual band handsets.


PREPAID MOBILE NOKIA C2-01

WAS $69

$

79

PREPAID

49

$

1

1

PREPAID

NOKIA 2730

> 3G dual band handset > 3.2MP camera > 2-inch screen > Play music with an MP3 player and FM radio > Bluetooth™

> 3G dual band handset > 2MP camera > 2-inch screen > Play music with an MP3 player and FM radio > Video recording

HUAWEI X1 PREPAID

99

$

1

> 3G dual band handset > 3.2MP camera > 2.8-inch touch screen > Play music with an MP3 player and FM radio > Bluetooth™

The important bits: 1. Handsets are locked to the Optus network. $80 fee applies if network locking is removed within 6 months from activation. If recharges have exceeded $80, no fee applies. No rainchecks. Limit 1 per customer, (except SA). Not all handsets available at all outlets. Handset colours may vary from store to store. These offers may either expire or be withdrawn at any time. Some handsets are set to seek data automatically (eg email or other apps). This will use the internet and, in

some cases, charges will apply. Coverage area is handset dependant. Optus 3G dual refers to our UMTS2100MHz/900MHz coverage. 3G services available throughout the Optus Open Network with compatible 3G dual band handset, subject to network availability. Optus 3G single band refers to our UMTS2100MHz coverage. 3G services only available in Optus 3G single band areas The Optus Open Network™ with compatible 3G single band handset, subject to network

EXCLUSIVE

TO OPTUS

availability. Outside these areas, only GSM/GPRS services available. Excludes video call or content streaming. Optus 2G refers to our GSM 1800MHz and 900MHz coverage. 2G services only available within GSM/GPRS areas of The Optus Open Network™. See optus.com.au/coverage for details. Android is a trademark of Google Inc. Bluetooth is a registered trademark. Facebook® is a registered trademark of Facebook Inc.

23


SONY ERICSSON XPERIA X8

NOKIA E63

1

PREPAID

169

$

PREPAID

119

$

1

> 3G dual band handset > 3.2MP camera > 3-inch touch screen > Bluetooth™

> 3G dual band handset > 2MP camera > 2.36-inch screen with a QWERTY keyboard > Bluetooth™ > Access emails on your phone

ELIGIBLE FOR THE NEW MY ACCOUNT APP VIEW USAGE DETAILS, RECHARGE, CHANGE CALLING OFFERS AND SETTINGS

FOR MORE INFORMATION GO TO

OPTUS.COM.AU/MYACCOUNTAPP

NOKIA X3-02

I've been with Optus for 10 years, well I wouldn't change – they are just fantastic!

> 3G dual band handset > 5MP camera > 2.4-inch touch screen and keypad > Bluetooth™ > Great for keeping in touch with loved ones on Facebook®

Anita, Optus customer since 2001

Includes 25 tracks from the Ovi Music Store*

*Data charges may apply. Offer only available on white Nokia X3-02.

Charges may apply to access content shown on handset screens.

DID YOU KNOW?

OPERATING SYSTEMS, SIMPLIFIED

Every handset has an operating system – it’s the software that runs your phone and determines how the menu looks. Lets you run apps quickly and personalise your screen so it’s easy to navigate.

PREPAID

179

$

1

Compatible with heaps of Google™ services such as Google Search, Google Maps, Gmail and more.


PREPAID MOBILE SONY ERRICSSON XPERIA X10 MINI

EASY TOP-UP... YOU CAN RECHARGE VIA SMS

PREPAID

179

$

1

> 3G dual band handset > 5MP camera > 2.55-inch touch screen > Use your phone as a GPS navigator > Great for keeping in touch with loved ones on Facebook®

Now you can recharge directly from your mobile via SMS. Visit optus.com.au/easycharge for more information.

NOKIA E5

EXCLUSIVE

TO OPTUS

PREPAID

199

$

1

> 3G dual band handset > 3MP camera > 3.2-inch touch screen > Play music with an MP3 player > WiFi

1 PREPAID

229

$

SAMSUNG GALAXY GIO

> 3G dual band handset > 5MP camera > 2.36-inch screen > 2GB memory card included, with room for a 32GB card > Access emails from your phone

A BIGGER

RANGE OF HANDSETS TO CHOOSE FROM IN-STORE OR ONLINE AT OPTUS.COM.AU

The important bits: 1. Handsets are locked to the Optus network. $80 fee applies if network locking is removed within 6 months from activation. If recharges have exceeded $80, no fee applies. No rainchecks. Limit 1 per customer, (except SA). Not all handsets available at all outlets. Handset colours may vary from store to store. These offers may either expire or be withdrawn at any time. Some handsets are set to seek data automatically (eg email or other apps). This will use the internet and, in some cases, charges will apply.

Coverage: Optus 3G dual band refers to our UMTS2100MHz/900MHz coverage. 3G services available throughout The Optus Open Network™ with compatible 3G dual band handset, subject to network availability. Excludes video call or content streaming. See optus.com.au/coverage for details. Android™ is a trademark of Google Inc. Bluetooth™ is a registered trademark. Facebook® is a registered trademark of Facebook Inc. *Subject to the terms and conditions stated here and of Ovi Music, music.ovi.com/au/en/pc/account/termsandconditions

Credit must be used within 30 days of pin code activation. Offer only available on white Nokia X3–02 and to residents of Australia and is subject to availability. This voucher is not redeemable for cash, cannot be returned for a cash refund and has no cash value. Data charges may apply when downloading music and other content on your mobile handset. For more information, see optus.com.au/prepaid for details on your relevant Prepaid rate plan.

25


STEP 2

Choose your offer

no time for paddling

> $2 DAYS WANT LOTS OF “ IVALUE ON THE DAYS I USE MY PHONE ”

Offers lots of value with flexible recharge options, plus you only pay for the days you use your phone.

$2 DAYS OFFER 1#

$2 DAY

STANDARD NATIONAL VOICE CALLS

To Australian mobiles and fixed lines, 13/1800 (Excludes Pivotel)

UNLIMITED

STANDARD NATIONAL SMS/MMS

To Australian mobiles (Excludes Pivotel)

UNLIMITED

MOBILE INTERNET BROWSING

On your mobile handset within Australia

UNLIMITED

VOICEMAIL IN AUSTRALIA

Includes VoiceMail deposits and retrievals

UNLIMITED

OPTUS SMART SAFE™ STORAGE

500MB FREE

(See page 55 for more details)

CREDIT EXPIRES AFTER 30 DAYS

Unused credit will rollover2 when you recharge before credit expiry

Please note: $2 Days timing is based on AEST/AEDST (the time in Sydney, NSW) regardless of your location. Please adjust your usage based on time differences. #Optus Fair GoTM Policy applies. See page 37.

See page 59 for further details.

OPTUS IDEAS – LOOK WHAT’S POSSIBLE

HERE’S AN IDEA…

Optus Ideas lets you add on digital features as you need them.

OPTUS SMART SAFE™ *

NEW! OPTUS TV NOW^

OPTUS CALL BUDDY

Back up all your digital files with 500MB FREE file storage available on all Prepaid plans. See page 55 for details.

You can record free-to-air TV shows with 45 minutes storage FREE. See page 55 for details.

A handy tool for Android™ users to identify other Optus users, streamline contacts, search businesses and more. See page 55 for details.

*Mobile back up capability not available on selected handsets

^Coverage is limited to the following ACMA TV broadcast regions: Sydney, Melbourne, Brisbane, Adelaide & Perth.


PREPAID MOBILE Recharge your $2 Days offer from just $10. The bigger your recharge, the longer your credit lasts. So work out what suits you and recharge as you go. Plus, all your unused credit will rollover2.

Recharge

Recharge

Recharge

Recharge

Recharge

Recharge

Recharge

$

$

Valid for 10 days

Valid for 15 days

Valid for 20 days

Valid for 30 days

Valid for 40 days

Valid for 50 days

Valid for 70 days

Valid for 100 days

10

$

15

20

$

$

30

$

40

$

50

$

70

Recharge

100

Need to make an international call?

For a full list of destinations and rates visit optus.com.au/prepaidint

ZONE Zone A

Zone B

Zone C

Zone D

RATE

COUNTRIES

$1 for 10 minutes (Charged in 10-minute increments)

$1 for 5 minutes (Charged in 5-minute increments)

$1 for 1 minute (Charged in 1-minute increments)

$1 for 30 seconds (Charged in 30-second increments)

Vietnam, India, Thailand, Malaysia, USA, China, Indonesia, Pakistan, South Korea, Cambodia, Singapore, Canada, Hong Kong, Mauritius or Taiwan Philippines, Saudi Arabia, Sudan, UK, Sri Lanka, Kenya, Nepal, Lebanon, United Arab Emirates, South Africa, Japan, Turkey, Ireland, Iraq or France New Zealand, Fiji, Ethiopia, Afghanistan, Myanmar, Oman, Somalia, Tonga, Papua New Guinea, Zimbabwe, Sierra Leone, Switzerland, Serbia, Liberia or Croatia Cuba, Nauru or Norfolk Island

International SMS – 35¢ (160 characters max). International photo messaging (MMS) – 75¢.

No flagfall applies.

I was with another provider for 20 years, I then decided to change over to Optus with their great deals... I’ve never looked back... its great, I love Optus. Julieanne, Optus customer since 2010

The important bits: 1. $2 Days daily usage fee is $2 and includes unlimited: SMS & MMS to Australian mobiles (excluding Pivotel); standard national calls to Australian GSM mobiles and fixed lines; voicemail retrieval; mobile internet browsing on your handset within Australia. Excludes premium SMS and content, international and satellite calling and text, international roaming charges, Zoo content usage charges, video calling, 966 calls, mobile handset tethering and use of non mobile voice devices. Optus Mobile Fair Go™ Policy applies. Timing is based on AEST (the time in Sydney, NSW) regardless of your location. Please adjust your usage to allow for time differences. The usage fee is charged on the first outbound standard national call, SMS, MMS, voicemail or mobile internet access each

day after 12.00.00am AEST. Usage fee is not charged on days when no outbound standard national call, SMS, MMS or mobile internet access is made. Unlimited standard national daily calls maximum duration is 24 hours. International calls are charged in increments of up to 10 minutes. Daily usage fee inclusions expire on the earlier of: 1. 11:59:59pm AEST each day; or 2. the time on which you select another offer. If you change from $2 Days to another offer after you have paid your daily usage fee, you will forfeit the benefits available under the $2 Days offer. Me2U is not available with this offer. Recharge voucher expiry $5 is 5 days; $10 is 10 days, $15 is 15 days, $20 is 20 days, $30 is 30 days, $40 is 40 days and $50 is 50 days, $70 is 70 days and $100 is 100 days Unused credit rolls over when

your next recharge is before your credit expiry. Options for $5, $10, $15 & $20 top-ups are not available. Some handsets are set to seek data automatically (eg email or other apps). This will use the internet and, in some cases, charges will apply. Mobile Internet access requires a compatible handset. Optus may in the future require customers to change their Internet connection settings to be able to access the Internet while on the $2 Days offer. 2. Rollover Credit: You must recharge a minimum of 24 hours before your credit expires for rollover to apply.

27


TURBO CAP PLUS, CREW CAP & LONG EXPIRY CAP INCLUDE: MyBonus3

Credit or MyCredit

Data#

MyBonus includes standard national and international calls and text, internet browsing and international roaming.

Has the same inclusions as MyBonus plus may be used for premium SMS and data, Optus Zoo usage charges, video calling, 966, and satellite calls (excluding Pivotel).

MyData is mobile Internet and can be used within Australia for internet browsing and downloading content.

If you use your phone every day, enjoy lots of value for all types of calls, SMS and Internet.

> TURBO CAP PLUS “ LOTS OF CALLS, TEXT & DATA” I WANT

RECHARGE VALUE1

GREAT VALUE

TOTAL VALUE

DATA#

STANDARD NATIONAL SMS To Australian mobiles4

STANDARD NATIONAL VOICE CALLS

To Australian mobiles and fixed lines5

$30

$300

$40

$600

$50

$50 Credit

($30 Credit + $270 MyBonus3) ($40 Credit + $560 MyBonus3)

500MB

N/A UNLIMITED

1GB

3GB

N/A

UNLIMITED

UNLIMITED (includes 13/1800 numbers, excludes Pivotel)

UNLIMITED2 mobile access within Australia to Credit expires on recharge or after 30 days, whichever is earlier

500MB free Optus Smart Safe™ storage (See page 55 for more details)

#Charged in 1MB increments.

See page 57 for full rates and 59 for further information.

DID YOU KNOW?

KEEP IN CONTACT WITH YOUR SOCIAL NETWORK

For a quick and easy way to access social networking sites from your mobile, SMS Facebook, Twitter, Myspace, LinkedIn, Foursquare, or eBay to 966* and you’ll receive an SMS with a link to your requested social networking site. *SMS 966 is free. Your handset must be compatible to receive WAP push messages Mobile Internet browsing charges may apply to click link in reply message. General: Visit optuszoo.com.au/tc for full terms and conditions of these products.


PREPAID MOBILE > CREW CAP “ UNLIMITED SMS I WANT

Text as much as you like with friends who are also with Optus. RECHARGE VALUE6

TOTAL VALUE

TO MY OPTUS FRIENDS ”

ANY NETWORK CREDIT

OPTUS TO OPTUS MOBILE CALL VALUE

(Excludes Pivotel)

DATA#

OPTUS TO OPTUS SMS VALUE

Standard national calls to Optus mobiles within Australia

$30 $40 $50

= = =

$200 $300 $400

+ $150 ($40 MyCredit + $110 MyBonus ) + $200 ($50 MyCredit + $150 MyBonus ) + $100

($30 MyCredit + $70 MyBonus3)

+ 100MB + 200MB + 300MB

$100

3

$150

3

$200

Standard national SMS to Optus mobiles

UNLIMITED

Who’s Who Tone™ A special tone that lets you know when you’re calling another Optus mobile* Credit expires after 60 days. Unused credit will rollover 8 when you recharge before credit expiry

500MB free Optus Smart Safe™ storage (See page 55 for more details)

$70 & $100

#Charged in 1MB increments.

RECHARGE OFFERS

> LONG EXPIRY CAP DON'T USE MY “ IPHONE MUCH SO I

WANT LONG EXPIRY ”

ALSO AVAILABLE

Don’t use your phone much? The value of this offer lasts 186 days.

RECHARGE VALUE7

TOTAL VALUE

$40

OPTUS TO OPTUS MOBILE CALL VALUE

(Excludes Pivotel)

= =

$30

ANY NETWORK CREDIT

$150 $200

Standard national calls to Optus mobiles within Australia.

$50

($30 MyCredit + $20 MyBonus 3)

$70

($40 MyCredit + $30 MyBonus 3)

+ +

$100 $130

Who’s Who Tone™ A special tone that lets you know when you’re calling another Optus mobile* Credit expires after 186 days. Unused credit will rollover 8 when you recharge before credit expiry

500MB free Optus Smart Safe™ storage (See page 55 for more details)

$50, $70 & $100 RECHARGE OFFERS

ALSO AVAILABLE

The important bits: 1. Turbo Cap Plus: Optus Mobile Fair Go™ Policy applies. Credit expires on recharge or after 30 days, whichever is the earlier. 2. Unlimited mobile access to Facebook®, LinkedIn, Twitter®, Foursquare, eBay and Myspace: Compatible handset required and is only available within Australia. Access via any other means including 3rd party applications will incur additional data charges applicable on your prepaid calling offer. Additional data charges will also apply for any external links accessed via these sites. Facebook® is a registered trademark of Facebook Inc., Twitter® and the Twitter logo are trademarks of Twitter Inc. eBay and the eBay logo are trademarks of eBay Inc. All rights reserved. LinkedIn and the LinkedIn logo are registered trademarks of LinkedIn Corporation in the U.S. and/or other countries. All rights reserved. Excludes use of the Facebook® SMS and other social media alert services. #Data is for use within Australia on

internet browsing and downloading content. Data is charged in 1MB increments per session for uploads and downloads within Australia. Excess Data usage will be charged at $2/MB. Optus may in the future require customers to change their internet connection settings to be able to access the Internet while on the prepaid offer at these rates. Some handsets are set to seek data automatically (eg email or other apps). This will use the internet and, in some cases, charges will apply. 3. MyBonus excludes premium SMS and content, Zoo content usage charges, video calling, 966 and satellite calls. 4. Unlimited standard national SMS to any network: Includes unlimited standard SMS to Australian mobiles (excluding Pivotel) within Australia. Excludes other message types including SMS to satellite, Pivotel, 124YES, premium and international numbers 5. Unlimited standard national voice calls to any network: Excludes Pivotel. Includes

unlimited standard national calls to Australian mobiles and landlines within Australia. Excludes other call types including calls and SMS to satellite, Pivotel, 124YES, premium and international numbers. 6. Crew Cap: 60 day credit expiry. 7. Long Expiry Cap: 186 day credit expiry. *Who’s Who Tone: when calling another Optus mobile number, you’ll hear a special tone. This will help you manage your include value by letting you know when you’re calling another Optus mobile. This feature cannot be turned off. 8. Rollover Credit: You must recharge a minimum of 24 hours before your credit expires for rollover to apply. General: Optus Mobile Fair GoTM Policy applies. Offer may be changed or withdrawn without notice to you. For the most up to date information visit optus.com.au/callingoffers

29


STEP 3

Choose your extras

Want great value international calling rates and Internet? We make it easy to top-up your value as you need it.

> INTERNATIONAL CALL TOP-UPS WANT LOW CALL “ IRATES WITHOUT

NEEDING TO USE A PIN

$10 Top-Up International Calling Options1 CHOOSE YOUR ZONE

CALL RATES

INTERNATIONAL ZONE A Canada, China, Hong Kong, India, Malaysia, Singapore, South Korea, Thailand, Vietnam or USA

5¢* per minute

INTERNATIONAL ZONE B Cambodia, Indonesia, Pakistan, Philippines, Sri Lanka, Sudan or UK

16.67¢* per minute

INTERNATIONAL ZONE C France, Germany, Greece, Italy, Kenya, Lebanon, Nepal, New Zealand, Saudi Arabia, Turkey or United Arab Emirates

33.34¢* per minute

CREDIT EXPIRY

30 days

No flagfall applies. *Calls charged in 1-minute increments.

> NEW DATA TOP-UPS WANT EXTRA “ IINTERNET ON MY MOBILE ”

TOP-UP OPTIONS $10 Top-Up2

See page 59 for further details.

INCLUDED VALUE

CREDIT EXPIRY

Up to 1GBˆ

30 days ^Counted in 1MB increments and includes uploads and downloads. Offer available from 10 August 2011.

DID YOU KNOW?

GROUP CALL^

Want to chat to a group at once? Group Call allows you to talk to up to five other people at the same time on your mobile. What’s more, each member of the Group Call can add a further five people. See optus.com.au/groupcall for more information. ^Standard call charges apply to the service initiating each call that is added to the Group Call. No subscription or additional surcharges apply.

The important bits: 1. $10 Top-Up International Calling Options: Applies to selected countries only. Calls to other countries will be charged at standard plan rates. Does not apply to Connect 4 Less or $2 Days. 2. $10 Top-Up Option: Includes up to 1GB of data to access services on Optus Zoo as well as browsing the Internet from your mobile. Expires after 30 days. Your data allowance does not include calls, message types, some services and third party content and applications. Data usage will be counted in 1MB blocks and includes both uploads and downloads. You must have a compatible handset which is provisioned with the required settings to activate data use.These offers may expire or be withdrawn at any time. Offer available from 10 August 2011. For the most up to date information, see optus.com.au/prepaid


Recharge with $40 and go UNLTD...

Boost Mobile 30 days of:

^

To any standard national number excluding Pivotel ^Credit expires on next $40 recharge or after 30 days, whichever is earlier.

the chad … ()BOETFU … 7("$BNFSB … #MVFUPPUIŠ … 6QUP(# Expandable Memory

socialite

49

$

*

Â… 28&35:,FZQBE Â… .1$BNFSB Â… 8J'J#MVFUPPUI5. Â… 6QUP(# Expandable Memory

blackberryŽ curve™ 8520 smartphone

galaxy mini

89

$

boost.com.au - facebook.com/boostmobileaus

*

Â… ("OESPJE Â… (14XJUI/BWJHPO Â… .1$BNFSB Â… Âł$BQBDJUJWF Touch Screen

179

$

*

¡ Media Player ¡ 2MP Camera à  8J'J#MVFUPPUIŠ à 6QUP(# External Memory

199

$

#

On the Optus Open Network™

*Handsets are locked to the Optus Network. An $80 fee applies (excluding BlackBerry) if network locking is removed within the first six months from activation, if you have recharged to the value of $80 no fee applies. #BlackBerry smartphones from Boost Mobile are locked to the Optus network. $120 fee applies if network locking is removed within 6 months of activation. If recharges have exceeded $120 no fee applies. Limit 1 per customer, (except SA). No Rainchecks. Not all handsets available at all outlets. Handset colours may vary from store to store. Some handsets are set to seek data automatically (eg email or other apps). This will use the internet and, in some cases, charges will apply. ^$40 RECHARGE: Includes unlimited standard national calls, SMS and MMS to mobiles and landlines within Australia. Excludes other call and message types including calls, SMS & MMS to satellite, Pivotel, 124YES, premium and international numbers. Also includes up to 3GB web (includes uploads & downloads) within Australia. Excludes content. Additional charges apply for all other services not included in this offer. Not to be used for commercial purposes. Available on Boost Mobile plans only. Excludes ‘Day to Day’ and ‘Connect’ (Mobile Broadband)’. Optus Mobile FairGo Policy applies. Not valid with any other offer. Offer may be changed or withdrawn without notice to you. For the most up-to-date information, refer to www.boost.com.au/plans


It’s a Tablet World Tablets are fast becoming the gadget of choice, and no wonder, they’re so portable and allow you to do it all. The Motorola XOOM™ is designed with optimal functionality in mind and includes Android™ Honeycomb – the first operating software developed especially for tablets. Its bright screen and fast response time when you’re going between applications means you can do more of what you enjoy, like reading magazines, books or even using educational apps a lot quicker.

So it features a great operating system, but how else does the Motorola XOOM™ differentiate itself from the rest? 10.1” HD touch screen 2 cameras: • 5MP samera • 2MP front facing web cam

HDMI Output – you can connect your XOOM™ to your TV or monitor and watch your videos, browse the net, or even play games like Angry Birds from the Big Screen, all in HD. (Requires a cable purchased separately)

Still considering a tablet?

Here are few great reasons to help you decide… They’re So Portable

Video and Camera

Tablets are easy to carry around and fit easily into your bag. What’s more, they switch on at a moment’s notice – no power point needed.

Tablets are the best way to stay connected and now you can easily take videos and photos and share them with the world within moments. XOOM™ has different photo style options, and you can download some great apps to change the look of your pictures whenever you like.

Use it Anywhere, Anytime Given that it’s lighter than a laptop, you can break out your tablet wherever you are. When you’re away from home, your Mobile Broadband through the Optus Open Network means you can always stay in touch.

Large Selection of Apps Here’s where a tablet truly becomes your own – apps are a great way to personalise and gear your tablet to the way you want it. Downloading new apps from the Android™ Marketplace is a breeze. Apps for games, education, organisers and staying in touch can be sorted on your home screen so you can access your favourites without fuss.

A Big Screen Its large screen makes it easy to watch videos, play games, read a book online and browse the net. Plus, with Android™ Honeycomb OS your YouTube experience is now also better than ever. Perfect way to keep the kids entertained in the car on a long journey.

Staying Connected Our lives are more connected than ever and now you can stay in touch in all the ways you currently do with friends and family. Facebook®, email, Twitter®, photo sharing, Instant Messaging (via Google Talk) and blogging are just a few methods and they are all available on your tablet. (Data charges may apply).

See page 34 for latest hot offers on the Motorola XOOM™ with Optus. YouTube: YouTube is registered trademarks of Google Inc. Android: Android™ is a trademark of Google Inc. Facebook: Facebook® is a registered trademark of Facebook Inc. Twitter: Twitter® is a registered trademark of Twitter. Coverage: With these devices, coverage is available through the Optus Open Network™ in 3G dual band area, subject to network availability. Not available for sale in NT or TAS (excluding Hobart). See optus.com.au/coverage for more details.


BROADBAND ON THE GO

When I’m out and about, I use the Optus mobile broadband and it works well for me. Damien, Optus customer since 1998

STAY

CONNECTED WITH OPTUS MOBILE BROADBAND

Optus Mobile Broadband is Internet on the go – you don’t have to be at home to use it. We even have a choice of tablet devices that you can take with you.

We've recently had to upgrade our service to meet our change in needs at home and that was a simple process.

George, Cameron & Sonja, Optus customers since 2000

33


> POST-PAID MOBILE BROADBAND LIMITED STOCK

Connect and keep in touch while you’re on the go with portable internet. Choose a tablet device or a portable modem both with great value plans and you’ll have the freedom to surf the Internet how you like.

MOTOROLA XOOM™

49

$

OPTUS TABLET PLAN

Pay $01 upfront

24 months min cost = $1,176

4GB Peak Data Allowance2 > Honeycomb Android™ operating system > 10.1-inch HD touch screen > 5MP camera > 720p video recorder and player

Optus Tablet Plans Great value plans for all your tablet needs. WANT A “ ITABLET WITH A GREAT DATA PLAN

WHAT’S INCLUDED:

$39

$49

$79

12 or 24 months

PLAN TERM AVAILABLE ~

INCLUDED DATA ALLOWANCE 2

2GB

4GB

16GB

UNLIMITED+

Access within Australia to

MINIMUM TOTAL COST OVER 12 MONTHS (Excludes any device cost)

UNLIMITED $468

$588

$948 ~ Excess data usage charged at $0.02 per MB.

See page 59 for further information.

DID YOU KNOW?

TABLET DEVICES = EASY PORTABLE INTERNET

Portable – Compact and lightweight design makes them easier to carry around. Large screen – Easy to share what you are doing with your tablet when on the move. Video and camera – Most tabs come with a camera so you can capture and store life’s little memories.

Compatible with heaps of Google™ services such as Google Search, Google Maps, Gmail and more built especially for Tablets.


BROADBAND ON THE GO MINI WIFI MODEM

E173 USB MODEM

Pay $01 upfront

Pay $01 upfront

DATA CAP PLAN

29

DATA CAP PLAN

29

.95

$

.95

$

12 months min cost = $359.40

12 months min cost = $359.40

4GB Peak Data Allowance^

4GB Peak Data Allowance^

> Connect up to five devices at once > Share your connection with friends and family

> 3G dual band > Plug & Play auto installation

RECEIVE A

DISCOUNT 20 MONTHLY

$

OFF YOUR $79.95 ACCESS FEE EACH MONTH* AND GET AN AMAZING

Data Cap Plans

16GB

+

Get the most out of your modem with plans that have lots of data. NEED A “ IMODEM FOR MY DEVICE WITH LOTS OF DATA ”

WHAT’S INCLUDED:

Month-to-month, 12 or 24 months

PLAN TERM AVAILABLE PEAK DATA ALLOWANCE^2

$79.95 $59.95

$39.95

$29.95

OF DATA FOR $59.95!

4GB

8GB

16GB

UNLIMITED+

Access within Australia to

MINIMUM TOTAL COST OVER 12 MONTHS1 (Excludes any device cost)

UNLIMITED $359.40

$479.40

$719.40

it’s tough being so popular

The important bits: 1. All plans: Cancellation fees apply. ^Included data: peak data allowance is the minimum included data. More data may be included depending on the usage times. Off-peak: 12am–6:59:59am. Peak: 7am–11:59:59pm. 2. Data Usage: will be counted in kilobytes and includes uploads and downloads. Data for use within Australia. Unused monthly data does not roll over. +Walled Garden: If you exceed your plan’s included data value, you will only be able to access specified unmetered web pages and Optus Webmail websites until your next billing period commences. If you are on a Data Cap or Data Cap Plus plan purchase a Data Block with additional included data value. If you have exceeded your plan’s included value, the unmetered webpages may not display full content due to restrictions on accessing 3rd party content. See optus.com.au/mobilebroadband Facebook® and the facebook logo are a registered trademark of Facebook Inc. Twitter® and the Twitter logo are registered trademarks of Twitter Inc. Myspace Mobile

requires an existing Myspace account. eBay and the eBay logo are trademarks of eBay Inc. LinkedIn and the LinkedIn logo are registered trademarks of LinkedIn Corporation in the U.S. and/or other countries. Foursquare and the Foursquare logo are registered trademarks of Foursquare Labs, Inc. All rights reserved. Use of the Facebook® SMS alert service or any other social media alert service are not included as part of the service and will be charged separately. Android: Android™ is a trademark of Google Inc. Coverage: Optus 3G Dual band is part of The Optus Open Network™ and refers to our UMTS2100MHz/900MHz coverage. With these devices, coverage is available through the Optus Open Network in 3G dual band area, subject to network availability. Not available for sale in NT or TAS (excluding Hobart). See optus.com.au/coverage for more details. General: Cancellation and plan change fees may apply. Offer cannot be combined with any other offers or bundled rewards unless stated. Offer available until withdrawn.

For full details on all fees that apply, and full terms and conditions, refer to optus.com.au/standardagreement •$20 off your monthly access fee offer is available to new and approved recontracting Optus Mobile Broadband customers signing up to a Data Cap $79.95 plan for 12 months or month-to-month between 23/05/11 to 31/08/2011. A $20 credit will be applied to your account each month for 12 months or while you remain connected to the Data Cap $79.95 plan. The credit will appear on your account from the second bill. The credit is not transferable and is not redeemable for cash. Offer may be withdrawn at anytime. Not available in conjunction with any other offer.

35


> PREPAID MOBILE BROADBAND STEP 1

For a simple portable internet connection with no bills, Prepaid Mobile Broadband gives you the flexibility of using it depending on your needs.

Simply choose a Starter Kit.

E153 USB MODEM1 STARTER KIT

49

$

or

- $20 Credit on Data Days

MINI WIFI MODEM1

99

$

STARTER KIT

- 30-day expiry - Up to 1GB data~ on Connect N' Surf

- 6-month expiry - Up to 8GB data~ on Connect N' Surf

or

- $80 Credit on Data Days

E173 USB MODEM1 STARTER KIT

79

$

- 3-month expiry - Up to 4GB data~ on Connect N' Surf

or

- $40 Credit on Data Days

See page 60 for further information.

DID YOU KNOW?

TAKE THE HASSLE OUT OF RECHARGING Recharge online with a credit card at optus.com.au/recharge You can also recharge your Optus Prepaid Mobile Broadband service from over 4000 outlets around Australia. Visit optus.com.au/prepaidmobilebroadband for recharge details.

~Data usage is counted in 10MB increments and includes uploads and downloads.


BROADBAND ON THE GO i'm always on the go

Get connected by choosing an offer. If you already have a Modem then choose a SIM Only Kit. Easy!

STEP 2 Connect N’ Surf Value for money data top-ups. WANT “ IGREAT DATA ALLOWANCE EVERY DAY ”

RECHARGE

$20

$40

$80

$130

DATA^ (UP TO)

500MB

3GB

8GB

15GB

CREDIT EXPIRY

15 days

30 days

3 months

12 months

UNLIMITED*

Access within Australia to

UNLIMITED* ^Data usage is counted in 10MB increments and includes uploads and downloads.

Data Days Pay as you go for heavy data usage.

WANT “ IUNLIMITED DATA ON THE DAYS I USE THE INTERNET ”

$3 PER DAY

Recharge

Recharge

Recharge

Recharge

20 40 80 130

FOR UNLIMITED DATA WITHIN AUSTRALIA•.

$

$

$

$

ONLY PAY FOR THE DAYS YOU USE IT.

Valid for 15 days

Valid for 30 days

Valid for 3 months

Valid for 12 months

Data Days timing is based on AEST/AEDST (time in Sydney, NSW) regardless of your location. Please adjust your usage based on time differences. Optus Mobile Fair Go™ Policy applies.

Go to optus.com.au/prepaidmobilebroadband for more recharge options on all our plans.

See page 60 for further information.

The important bits: Prepaid Mobile Broadband Terms and Conditions: 1. Devices are locked to the Optus network for 12 months from activation unless you recharge to a minimum $100. The first 30MB per day charged at 10MB. Connect N’ Surf plan: The first 30MB per day charged at 10MB. Maximum data allowance is 20GB. *Unlimited Facebook®, Twitter®, MySpace™ Offer includes unlimited access to Facebook®, Twitter® and MySpace on Optus Prepaid Mobile Broadband within Australia only and is available for the validity of your starter kit and/or recharge voucher. Facebook® is a registered trade mark of Facebook Inc. Twitter® and the Twitter logo are registered trademarks of Twitter Inc. Use of the Facebook SMS alert service or any other social media alert service are not included as part of the service and will be charged separately. Subject to Optus Internet Acceptable Use Policy.

Offer is subject to change and may be withdrawn at any time without notice. •Data Days plan: Maximum credit allowed at any time on the Data Days plan is $300. Timing is based on AEST (the time in Sydney, NSW) regardless of your location. Please adjust your usage to allow for time differences. The Data Days plan is available to customers accessing the internet from within Australia only, solely through Optus approved modem or device and excludes Peer-to-Peer usage. Daily usage fee is $3 for unlimited data and standard national SMS. Excludes Pivotel and services not compatible with Mobile Broadband such as Premium SMS and MMS. The usage fee is charged at the first time you connect to the internet or first SMS sent each day after 12:00:00am AEST. Usage fee is not charged on days when you do not connect to the internet or send an SMS. Daily usage fee expires

on the earlier of: 1. 11:59:59pm AEDST each day; or 2. the time at which you select another offer. Some devices are set to seek data automatically (e.g. email or other apps). This will use the internet and, in some cases, charges will apply. General: Stock is limited and only available at participating outlets. Coverage: Optus 3G dual band is part of the Open Network and refers to our UMTS2100MHz/900MHz coverage. With 3G dual band devices coverage is available throughout the Open Network in 3G dual band areas, subject to network availability. Not available in NT and TAS (excluding Hobart). See optus.com.au/coverage for details. For more information, see optus.com.au/prepaidmobilebroadband SingTel Optus Pty Limited ABN 90 052 833208.

37


Optus Data Plans for iPad

Plans are available for both the original iPad and iPad 2. Prepaid Data Plans for iPad† Micro SIM Starter Kit

Included Data^

Validity

$30

Up to 3GB

30 days

Recharge

Included Data^

Validity

$15

Up to 300MB

15 days

$20

Up to 1GB

30 days

$30

Up to 4GB

30 days

$40

Up to 5GB

60 days

$50

Up to 6GB

60 days

$70

Up to 7GB

3 months

$80

Up to 8GB

6 months

$100

Up to 10GB

6 months

$130

Up to 15GB

12 months

^Data usage is counted in 10MB increments and includes uploads and downloads.

See page 60 for further information. Mobile Broadband Connect Plan for Micro-Sim (Prepaid Data Plans for iPad): only available to customers accessing the internet from within Australia, solely through an Apple® iPad WiFi + 3G device. Maximum data allowance is 20GB. General: Only available to customers accessing the internet from within Australia, solely through an Apple iPad WiFi + 3G device. For personal use only. Excludes use whilst overseas, use from another device other than an Apple iPad WiFi + 3G device, usage for commercial purposes and Peer-to-Peer

usage. †Coverage area is device dependant. Optus 3G dual band is part of The Optus Open Network™ and refers to our UMTS2100MHz/900MHz coverage. With 3G dual band devices, coverage is available throughout The Optus Open Network™ in 3G dual band areas, subject to network availability. Not available for sale in NT and TAS (except Hobart). Optus 3G single band is part of The Optus Open Network™ and refers to our UMTS2100MHz coverage. Coverage is only available in 3G single band areas of The Optus Open Network™ with 3G

single band devices, subject to network availability. Not available for sale in NT. See optus.com.au/coverage for details. Stock limited and only at participating outlets. Information correct as of 13 June 2011. For full terms and conditions, refer optus.com.au/standardagreement iPad is a registered trademark of Apple Inc. SingTel Optus Pty Limited ABN 90 052 833 208.


Mobile Broadband

INCLUDED DATA VALID FOR 20 DAYS Recharge Voucher

DATA Allowance (within Australia)#

Included Standard National SMS^

Validity Period

$25

Up to 750MB

50

30 Days

$30

Up to 1GB

15

30 Days

$40

Up to 2GB

20

30 Days

$50

Up to 3GB

25

30 Days

$80

Up to 4GB

100

186 Days

# Usage is counted in 10MB increments and includes uploads and downloads

boost.com.au - facebook.com/boostmobileaus

On the Optus Open Network™

*Modem is locked to the Optus network for 12 months from activation unless you recharge to a minimum $100. $29 Pack included data is valid for 20 days. Maximum data allowance at anytime on the Boost Connect Plan is 10GB. Available throughout the Optus Open Network in 3G dual band areas. Subject to network availability. Modem is 3G dual band compatible. See optus.com.au/coverage. General: Offer may expire or be withdrawn at any time. ^Excludes Pivotel, premium SMS and MMS. For more information, refer to boost.com.au/connect. Boost Tel Pty Ltd ADN: 19 092 384 419.


OPTUS SEARCH FOR YOUNG FOOTBALL STARS COMING TO A CLOSE It’s your last chance to enter the Optus Small Sided Football Awards! Since May this year, Optus with the help of Aussie Captain and Optus Football Ambassador, Lucas Neill, have been receiving hundreds of entries into the inaugural Optus Small Sided Football Awards. On August 31, 2011 entries into the awards will close so make sure you don’t miss out on the chance to win great prizes, including a $10,000 grant for your club and a training session with Lucas himself! Lucas Neill Leadership Award For a young player whose shown not only skill on the pitch, but demonstrated ability to push the squad and lead from the front. They don't have to be the best player. Far from it. We're looking for someone who always tries their best. Most Promising Player Award Recognises a player who loves the game, but understands that attitude is every bit as important as skill. We're after someone who respects the ref, team, but more importantly, someone who respects the opposition. Again, this player may not score every week. They might let in a goal or two. But if they can pick themselves and their team back up, that's who we're after.

The OSSF Team Award Recognises a truly great team. They don't all have to be the best players in the league, we're looking for a team that shows great teamwork, a love of the game and a good attitude. We're after a bunch of kids who just dig playing football together. Win or lose, it's about enjoying the game that counts. The Optus Small Sided Football Coach of the Year Award Recognise a really top coach. We're not looking for the coach who knows the most but a motivator, someone who inspires the team to do the best they can regardless of how good they are.

A message from Lucas Neill As Australian Captain and Optus’ Football Ambassador, I’m proud to support football at a grassroots level where the passion for the sport begins. The Optus Small Sided Football Awards recognises the next generation of Australian football stars. So nominate your Optus Small Sided Football team and teammates for exciting prizes and training sessions.

Could we find the next Australian Captain? With Optus behind football, anything’s possible. For further details and to nominate and vote visit optus.com.au/football Terms and conditions: This is a game of skill and chance plays no part in determining the winner. Entrants must be over 18 and meet specific eligibility requirements. For full terms and conditions of the competition visit optus.com.au/football The Promoter is Optus Administration Pty Ltd (ABN 79 055 136 804), Phone: 133 937, 1 Lyonpark Rd, Macquarie Park NSW 2113.


BROADBAND + HOME PHONE

We use the Internet heaps at home, we're on it every night, keeping in contact with friends and family overseas, the great thing about Optus is that you know what the [Broadband] bill is going to be at the end of the month, its the same, there are no nasty surprises.

>

Jo & Hollie, Optus customer since 2010

HOME

AT

WITH OPTUS

From a simple home phone plan to broadband that keeps you connected day and night, Optus helps you make the most of your home life.

Optus helped me choose the right plan to get value for money, which has been really good. Barry, Optus customer since 1995

home sweet home

41


> OPTUS WIFI

THE COMPLETE HOME NETWORK

WANT WIRELESS “ IPRINTING ” All you need is one wireless

printer for all your family’s computers and laptops.

Connect to Optus Fixed Broadband with a WiFi modem* and create your own personal home network. This means everyone can access the internet at the same time from multiple devices.

WANT MORE FUN AND “ IMORE GAMES ” Discover a whole new world

of entertainment with WiFi through your console.

WANT TO BE ONLINE “ IWHEN IT SUITS ME ” One modem, multiple users.

Everyone at home can be online at the same time almost anywhere without the need for wires.

WANT WIFI ON MY “ ISMARTPHONE ” Connect your smartphone or

tablet to your home WiFi and save your mobile data fees.

WANT TO ENJOY THE “ INET OUTDOORS ” Take your laptop outside

and access the internet from your backyard or balcony. *Obstacles between the wireless modem and your computer may affect the signal.

DID YOU KNOW?

Important information for cable customers: Equipment supplied requires mains back-up which may not be suitable if you have a serious illness or condition, require disability services, have back-to-base alarm, or require an uninterrupted telephone line. In that case we may recommend alternative or additional equipment.


BROADBAND + HOME PHONE > FIXED BROADBAND PLANS

A choice of broadband plans to complement your home phone, mobile or if you just simply want broadband on it’s own.

WITH HOME PHONE, MOBILE OR ON IT’S OWN WHAT’S INCLUDED:

INCLUDED DATA UP TO:

120GB^

150GB^

50GB Peak + 70GB Off-Peak

75GB Peak + 75GB Off-Peak

500GB^ 250GB Peak + 250GB Off-Peak

Both peak and off-peak speed is limited to 64kbps once peak or total data is exceeded

WANT MY OPTUS “ IBROADBAND + HOME PHONE ”

MONTHLY PRICE BUNDLED WITH OPTUS HOME PHONE1

WANT MY OPTUS “ IBROADBAND WITH MOBILE ”

MONTHLY PRICE BUNDLED WITH OPTUS MOBILE2

DON’T HAVE A “ IHOME PHONE AND JUST WANT BROADBAND ”

Over 24 months ($0 set-up fee)

Over 24 months ($149 set-up fee)

MONTHLY PRICE FOR NAKED STANDALONE3 Over 24 months ($249 set-up fee)

$49.99

$59.99

$69.99

Minimum total cost over 24 months = $1,578.51

Minimum total cost over 24 months = $1,818.51

Minimum total cost over 24 months = $2,058.51

$49.99

$59.99

$69.99

Minimum total cost over 24 months = $1,824.71

Minimum total cost over 24 months = $2,064.71

Minimum total cost over 24 months = $2,304.71

$59.99

$69.99

$79.99

Minimum total cost over 24 months = $1,708.71

Minimum total cost over 24 months = $1,948.71

Minimum total cost over 24 months = $2,188.71

Includes standard modem (new customers only) OR WiFi modem upgrade for $120

INCLUDED MODEM

^Data allowance includes upload and downloads. See below for further details.

Broadband and Home Phone Plan Bundle for one low monthly cost

64

$

.94*=

HOME PHONE

+

BROADBAND Up to 120GB^(50GB peak + 70GB off-peak)

Minimum total cost4 over 24 months = $1578.51

> Includes line rental > $30 call value† to call standard local, national, 13/1300 and Australian mobile numbers

$0 CONNECTION FEE

Upgrade to 500GB of broadband for $20 extra per month!

per month

*Offer ends 30 September, 2011 unless extended.

FASTER INTERNET

SUPERSONIC BROADBAND

Both peak and off-peak speed is limited to 64kbps once peak or total data is exceeded

^Data allowance includes uploads and downloads. See below for further details.

Add a Premium Speed Pack+ to an eligible 24 month broadband plan and get even faster speeds for most Australian-hosted content. Ask in-store for details. Only available in selected areas on the Optus Cable Broadband Network.

+Not available on Seniors Plan. Various factors affect speeds including content, location, hardware, software and congestion. Premium speeds do not apply once service has been speed limited.

See page 60 for further information.

The important bits: 1. Minimum total cost includes $19.95 modem delivery fee (payment by direct debit) bundled with Optus Home Phone ($14.95 Home Phone). 2. Minimum total cost includes $149 connection fee, $19.95 modem delivery fee (payment by direct debit) bundled with Optus Mobile (‘yes’ $19 Cap plan). 3. Minimum total cost includes $249 connection fee, $19.95 modem delivery fee (payment by direct debit). 4. Minimum total cost includes Optus Broadband $49.99 plan with Optus Home Phone ($14.95 Home Phone), $19.95 modem delivery fee (if applicable) and payment by direct debit. $50 plan downgrade fee applies if you change to a lower broadband plan at anytime during your agreement period. Coverage: For technical and commercial reasons Optus services are not available to all homes, in all areas or in NT and TAS and the service type will depend upon the customers location. Optus DSL Direct Broadband is only available within Optus DSL Direct Broadband areas. Optus Cable Broadband is only available to selected homes

in Sydney, Melbourne and Brisbane. Serviceability: Optus DSL direct customers that select a Naked plan will not be able to connect or maintain a home phone service with Optus or an alternate provider. ^Data usage will be counted in Megabytes (MB) and includes both uploads and downloads. If you exceed your peak or total monthly data allowance, access will be speed limited for both peak and off peak to 64kbps until the end of the billing month. If you exceed your off peak data allowance, all further usage will be counted towards the peak data allowance. Speeds: Actual speeds may vary as many factors affect speed such as internet traffic, your line condition, your hardware and software, the source of the download and your location. †Excludes: Pivotel, International calls, 19XX calls, calls to Satellite phones, Directory Assistance, Operator Service calls, Equipment charges and Home Phone services; such as VoiceMail subscription and retrievals, calls made over another carrier’s network (e.g. using an override code) and calls

to national fixed or mobile services that then divert/switch or re-route overseas; standard rates apply to these call types. The included call value expires at the end of each month and is not refundable or transferable. HFC customers will receive separate bills for their home phone and broadband. $14.95 Home Phone is only available when bundled with the $49.99 (120GB), $59.99 (150GB), $69.99 (500GB) broadband plans. All plans: Call costs additional. Cancellation fees apply. All relevant products must be connected in the same name and service address to be eligible for bundle rewards. Optus reserves the right to quote for non-standard installations.

43


> ‘yes’ FUSION BUNDLES

Fuse your products together and save. Pick a bundle starting with broadband and home phone, then add on extra products for more value.

EVERYTHING YOU NEED AT HOME

WANT CALLS, “ IINTERNET PLUS

I WANT CALLS, “ AND LOTS OF INTERNET ”

TECH SUPPORT ”

$79

Minimum total cost over 24 months = $1,994.951

BROADBAND BROADBAND USAGE

(Then speed limited to 256kbps)

$99

$109

Minimum total cost over 24 months = $2,395.951

120GB†

Minimum total cost over 24 months = $2635.951

500GB†

$129

$149

Minimum total cost over 24 months = $3,115.951

1TB† (1,000GB)

Minimum total cost over 24 months = $3,595.951

BROADBAND BROADBAND USAGE

(Then speed limited to 256kbps)

1TB† (1,000GB)

CONNECTION FEE

$79

WAIVED•

CONNECTION FEE

WAIVED•

INCLUDED MODEM

Standard modem

Home WiFi modem

INCLUDED MODEM

Home WiFi modem

HOME PHONE

HOME PHONE

CALLS TO FIXED LINES Standard local and national calls to Australian fixed lines and 13/1300 numbers

CALLS TO FIXED LINES Standard local and national calls to Australian fixed lines and 13/1300 numbers

UNLIMITED2^

CALLS TO OPTUS MOBILES Standard national calls to Optus mobiles

CALLS TO OPTUS MOBILES Standard national calls to Optus mobiles

CALLS TO OTHER MOBILES 37¢ charged per minute plus Standard national calls to 45¢ call connection fee per call. ($2.50 cap for up to 20-minute calls) Australian mobiles

INTERNATIONAL CALLS

UNLIMITED2^

STANDARD RATES APPLY

WORLD SAVER RATES3

See page 47 for details

See page 47 for rates and countries

UNLIMITED2^

CALLS TO OTHER MOBILES Standard national calls to Australian mobiles

INTERNATIONAL CALLS

WORLD SAVER RATES3 See page 47 for rates and countries

PREMIUM HOME SUPPORT PREMIUM HOME SERVICES ULTRA4 See page 49 for more details

†Includes uploads and downloads. ^Optus Local and Long Distance Fair Go™ Policy applies.

See from pages 60 for further details on these included services.

DID YOU KNOW?

See pages 57 for 'yes' Fusion call rates and page 61 for further information

FASTER INTERNET – SUPERSONIC BROADBAND Add a Premium Speed Pack+ to an eligible 24 month broadband plan and get even faster speeds for most Australian-hosted content. Ask in-store for details. Only available in selected areas on the Optus Cable Broadband Network. +Not available on Seniors Plan. Various factors affect speeds including content, location, hardware, software and congestion. Premium speeds do not apply once service has been speed limited.

Important information for Cable customers: Equipment supplied requires mains back-up which may not be suitable if you have a serious illness or condition, require disability services, have back-to-base alarm, or require an uninterrupted telephone line. In that case we may recommend alternative or additional equipment.


BROADBAND + HOME PHONE + TV WHAT FEATURES ARE BEST FOR YOU? BROADBAND

HOME PHONE

$189

$229

Minimum total cost over 24 months = $4,555.951

(Then speed limited to 256kbps)

OPTUS TV

OPTUS HD TV

“ I WANT CALLS, FAST INTERNET, HD TV PLUS IT SUPPORT ”

I WANT CALLS, “ FAST INTERNET PLUS TV ”

BROADBAND BROADBAND USAGE

PREMIUM HOME SUPPORT

$209

Minimum total cost over 24 months = $5,515.951

1TB† (1,000GB)

$249

Minimum total cost over 24 months = $5,135.951

BROADBAND BROADBAND USAGE

Minimum total cost over 24 months = $6,095.951

1TB† (1,000GB)

(Then speed limited to 256kbps)

CONNECTION FEE

WAIVED•

CONNECTION FEE

WAIVED•

INCLUDED MODEM

Home WiFi modem

INCLUDED MODEM

Home WiFi modem

HOME PHONE

HOME PHONE

CALLS TO FIXED LINES Standard local and national calls to Australian fixed lines and 13/1300 numbers

CALLS TO FIXED LINES Standard local and national calls to Australian fixed lines and 13/1300 numbers

CALLS TO OPTUS MOBILES Standard national calls to Optus mobiles

UNLIMITED2^

CALLS TO OTHER MOBILES Standard national calls to Australian mobiles INTERNATIONAL CALLS OPTUS TV FEATURING FOXTEL™ Standard definition with iQ See page 51 for more details

UNLIMITED2^

CALLS TO OTHER MOBILES Standard national calls to Australian mobiles WORLD SAVER RATES3

See page 47 for rates and countries

TELEVISION 5

CALLS TO OPTUS MOBILES Standard national calls to Optus mobiles

Basic Plus Package with Sports OR Movies

Platinum Package

INTERNATIONAL CALLS TELEVISION OPTUS TV5 FEATURING FOXTEL™ High Definition with iQHD See page 51 for more details (cable areas only)

WORLD SAVER RATES3

See page 47 for rates and countries

Basic Plus Package with Sports OR Movies

Platinum Package

PREMIUM HOME SUPPORT

OPTUS TV WITH FUSION PLANS ARE ONLY AVAILABLE

IN CABLE AREAS

PREMIUM HOME SERVICES ULTRA4 See page 49 for more details

†Includes uploads and downloads. ^Optus Local and Long Distance Fair Go™ Policy applies.

The important bits: Offer available to residential Optus Broadband and Home Phone customers, who connect all relevant services in the same name and service address to the Optus Direct or Optus Cable networks for a minimum term of 24 months. Limit of one Optus ‘yes’ Fusion offer per customer account. 1. Minimum total cost: over 24 months with payment by direct debit, $19.95 modem delivery fee and we will waive your $79 Broadband connection fee when you connect to the Fusion $99 and above. •Connection fee charged on first bill. Credit will appear on second or third bill. Offer ends 30 September 2011 unless extended or withdrawn earlier. Customers who connect to the Fusion $79 will be charged a $79 connection fee. A $55 fee applies if you require a new phone number. Cancellation fees apply. A $2.20 per month fee applies if your account is not paid by direct debit. 2. Exclusions: Premium calls, 19XX calls, calls to non-Optus mobiles (not applicable to ‘yes’ Fusion $109, $129, $149, $189, $209, $229 and $249), calls to Pivotel and satellite phones, calls made over another carrier’s network, international calls, calls to national fixed or GSM mobile

services that then divert/switch or re-route overseas, Director Assistance and Operator service calls plus other services such as Unlisted Number service. If you exceed your data allowance the service will be speed limited to 256kbps until the end of your billing month. Home WiFi modem available for new Optus Broadband customers only. If you move to a plan lower than $99 Fusion or cancel within 3 months of commencing your agreement, a $140 hardware fee applies. A $50 plan downgrade fee applies if you change to a lower ‘yes’ Fusion plan at any time during your agreement period. Optus Cable Broadband is only available to selected homes in Sydney, Melbourne and Brisbane. Optus services are not available in all areas or in NT and TAS. For technical and commercial reasons, not all homes can receive Optus services. Information correct as at 31 March 2011. For full terms and conditions visit optus.com.au/Fusion SingTel Optus Pty Limited ABN 90 052 833 208. 3. World Saver and World Saver Plus: Some services and call types are excluded. Optus Local & Long Distance Fair Go™ policy applies and service is not to be used for commercial purposes. For rates and countries

please refer to page 47. 4. Premium Home Services are a partnership between Optus and third party technical support company Quick Knowledge (QK) and are only available over 24 months. 5. Optus TV: Available as part of the Fusion $189 and above for cable customers only. Costs for additional services are extra. FOXTEL™ Box Office can only be ordered via a return path telephone line or wireless connector attached to your set top box. Optus will install an additional phone outlet near your set top box at no charge. If a socket cannot be installed, a wireless connector may be required at a price of $69.95. Cancellation: If you cancel any or all services within the committed term, you will be charged a $300 pro-rated early cancellation fee for the Optus broadband service and/or a $199 pro-rated early cancellation fee for the Optus home phone service, and/or a $199 pro-rated early cancellation fee for the Optus TV featuring FOXTEL™ Digital. Any remaining Optus services will be moved onto the relevant available plan as outlined in the Optus Standard Form of Agreement.

45


> HOME PHONE

Kick back, relax and chat with great value on all your calls at home.

STAY CONNECTED AT HOME Home Phone 12-Month Plans WHAT’S INCLUDED:

$49.95 HOME SUPER CAP

$29.95 HOME STARTER CAP

Minimum Total Cost1 = $359.40

Minimum Total Cost1 = $599.40

$50 included value+

MONTHLY INCLUDED VALUE

$300 included value+

CALL CAP

N/A

LINE RENTAL OPTUS ‘YES’ TIME @ HOME

Minimum Total Cost1 = $719.40

UNLIMITED^

Includes standard calls to local, national, 13/1300 and Australian mobiles+ $2.50 call cap for 10-minute national calls and calls to Australian mobiles anytime

$59.95 HOME ADVANTAGE

Standard calls to local, national and 13/1300 Australian fixed lines anytime

$1 for 20 min national calls within Australia (to Optus mobiles) $2 for 20 min national calls within Australia (to non-Optus mobiles)

Line rental included The first 20 minutes of standard calls to Optus mobiles within Australia are free (from 8pm to midnight – 7 days a week)2 Standard rates apply after first 20 minutes. (Limit of 3,000 minutes per month).

HOME PHONE CALL RATES: Local

30¢

13/1300

30¢

National calls

40¢

Call rate to Australian mobiles within Australia (per 30 sec)

40¢

(per 30 sec)

UNLIMITED^

20¢/min (Optus) 37¢/min (non-Optus)

Call connection (excl local and 13/1300)

45¢

International calls per min to landlines

18¢

(top five countries)* *Top five countries are UK, Canada, USA, NZ, and Republic of Ireland.

FOR MORE INFORMATION VISIT See page 61 for further details.

OPTUS.COM.AU

UNIDEN DECT1015

Important information for Cable customers: Equipment supplied requires mains back-up which may not be suitable if you have a serious illness or condition, require disability services, have back-to-base alarm, or require an uninterrupted telephone line. In that case we may recommend alternative or additional equipment.

The important bits: 1. Minimum total cost if paid by direct debit. Additional charges for calls outside of included value. A $2.20 per month fee applies if your account is not paid by direct debit. A $55 fee applies if you require a new phone number. A $199 prorata cancellation fee applies if you cancel either your Local or Long Distance service within the initial 12 month agreement period and Optus will move your remaining services to another plan which may apply higher line rental and call rates. Early cancellation fees apply. 2. ‘yes’ Time @ Home applies to standard calls made from your home phone to Optus mobiles in Australia. Optus Local & Long Distance Fair Go™ policy applies. +Included value expires at the end of each month, is not to be used for commercial purposes and normal call charges apply after the included value is reached. Included value excludes: International calls, 19XX calls, calls to Pivotel and Satellite phones, Directory Assistance, Operator Service calls, Equipment charges and Home Phone services; such as

UNIDEN DECT3035+1

VoiceMail subscription and retrievals, calls made over another carrier’s network (e.g. using an override code) and calls to national fixed or mobile services that then divert/switch or re-route overseas; standard rates apply to these call types. Fees may apply if paying by credit or charge card or receiving a paper bill (see terms and conditions on page 57). Optus Local & Long Distance Fair Go™ Policy applies. ^Unlimited call offer excludes: International calls, 19XX calls, calls to mobiles, calls to Pivotel and satellite phones, Directory assistance, Operator service calls, Equipment charges and Home Phone services such as VoiceMail subscription and retrievals, calls made over another carrier’s network (e.g. using an override code); and calls to national fixed or mobile services that then divert/switch or re-route overseas standard rates apply to these call types.


BROADBAND + HOME PHONE > INTERNATIONAL CALLS

Optus World Saver plans give you the option to stay in touch with your loved ones overseas at really great rates.

CALL ANYWHERE, ANYTIME Optus World Saver Plans

OPTUS WORLD SAVER1

OPTUS WORLD SAVER PLUS1

FOR $5 PER MONTH

FOR $10 PER MONTH

ADD:

you receive up to $5 worth of included international calls a month

you receive up to $10 worth of included international calls a month

DESTINATIONS

WORLD SAVER RATES

WORLD SAVER PLUS RATES

UK*, US, Canada Greece* Singapore* Italy* China* Hong Kong* Japan* France* New Zealand* South Africa* Ireland* Germany* Thailand* Israel* Netherlands* Malaysia* Switzerland* Lebanon* Indonesia* Turkey* India* Sri Lanka* Philippines* Malta* Samoa (Western) Fiji* Vietnam* Papua New Guinea

(Per minute to landlines^)

2¢ 2¢ 2¢ 3¢ 3¢ 3¢ 3¢ 3¢ 3.5¢ 3.5¢ 3.5¢ 3.5¢ 3.5¢

Not included in World Saver. Standard rates apply.

(Per minute to landlines^)

2¢ 2¢ 2¢ 2¢ 2¢ 2.5¢ 2.5¢ 2¢ 3¢ 3¢ 3¢ 3¢ 3¢ 2.5¢ 3¢ 3¢ 5¢ 10¢ 20¢ 20¢ 20¢ 25¢ 30¢ 30¢ 40¢ 40¢ 75¢ 75¢

STANDARD RATES

These are the rates you would pay if you didn’t choose a World Saver Plan (Per minute to landlines^)

18¢ 49¢ 44¢ 37¢ 69¢ 38¢ 42¢ 44¢ 18¢ 64¢ 18¢ 42¢ 83¢ 49¢ 50¢ 60¢ 50¢ $1.16 94¢ 77¢ $1.21 99¢ 77¢ 99¢ 99¢ $1.07 $1.65 $1.49 ^45¢ connection fee applies per call.

The important bits: 1. World Saver and World Saver Plus: Any unused value at the end of each billing month is forfeited. Normal charges apply after included value is reached. Some services and call types are excluded. WorldSaver can be added or removed at anytime without impacting the Fusion or Home Cap agreement (only one change per month allowed). Not available on all plans or to all customers. Optus Local & Long Distance Fair Go™ policy applies and service is not to be used for commercial purposes. *Calls to mobiles on networks in these countries, including calls to some international fixed line numbers which are treated as mobile terminating calls, e.g. Personal Numbering Services, will be charged at the applicable rate per minute plus a 30≥ per minute surcharge plus call connection fee. Standard rates apply to 1456 override and operator services, plus the standard connection fee, as per your chosen rate plan.

i can call anywhere

47


> EXCLUSIVE PLANS FOR OVER 50s HOME PHONE AND INTERNET BUNDLES

Want the basics covered? Whether it’s calls from your home or connection to the Internet, this is a simple way to stay in touch with huge savings for the over 50s. WANT LOTS OF CALLS “ IFROM MY HOME PHONE

WHAT’S INCLUDED: LOCAL CALLS TO FIXED LINES

SIMPLE $30

(Minimum total cost over 24 months = $7201)

I WANT PLENTY OF HOME “ PHONE CALLS & INTERNET

SIMPLE $50

(Minimum total cost over 24 months = $1,298.952)

Includes ALL standard local calls

INTERNET

NATIONAL & COMMUNITY CALLS TO FIXED LINES

Standard national calls: 30¢/min Calls up to 20 minutes will cost a maximum of $2 (inc. flagfall) Community calls: 7¢ per minute

CALLS TO OPTUS AND NON-OPTUS AUSTRALIAN MOBILES

30¢/min to Australian mobiles

CALLS TO 13/1300 NUMBERS

30¢ per call

CONNECTION FEE*

N/A

SIMPLE $65

(Minimum total cost over 24 months = $1,658.953)

Includes ALL standard local calls 5GB of Internet allowance each month^

N/A

WANT EVEN MORE HOME “ IPHONE CALLS & INTERNET

10GB of Internet allowance each month^

Includes ALL standard national & community calls

50¢/min to Australian mobiles $2 max cost for calls up to 20 minutes

30¢/min to Australian mobiles $2 max cost for calls up to 20 minutes

(inc. flagfall)

(inc. flagfall)

30¢ per call

50¢ per call $79 connection fee

CALL CONNECTION

45¢

(excludes local and 13/1300)

People are always surprised when they find out how much I’m on the Internet, but I’m on it all the time and I'm really happy with Optus as my provider. Coralie, Optus customer since 1998

See page 61 for further details.

Important information for Cable customers: Equipment supplied requires mains back-up which may not be suitable if you have a serious illness or condition, require disability services, have back-to-base alarm, or require an uninterrupted telephone line. In that case we may recommend alternative or additional equipment.

The important bits: 1. Simple $30: Minimum total cost: over Minimum Term with payment by direct debit is $720. 2. Simple $50: Minimum total cost: over Minimum Term with payment by direct debit and $19.95 modem delivery fee and $79 connection fee (online excluded) is $1,298.95. 3. Simple $65: Minimum total cost: over Minimum Term with payment by direct debit, $19.95 modem delivery fee and $79 connection fee (online excluded) is $1,658.95. Some customers on the Optus cable network may require an Embedded Multimedia Terminal Adaptor (EMTA) which requires mains and power back-up. If you have serious illness, a life threatening condition, back-to-base alarm systems or require disability services which require an uninterrupted telephone line, you should install

and charge the battery (available with the Standard Wired EMTA) or install an Uninterrupted Power Supply (UPS) for the wireless EMTA. This equipment will remain the property of Optus, may be rented by you and Optus has the right to recover the equipment or charge you if it is not returned if you cancel the service. ^If you exceed your data allowance the service will be speed limited to 256kbps until the end of your billing month. *All over 50s plans: A $55 fee applies if you require a new phone number.


BROADBAND + HOME PHONE > PREMIUM HOME SUPPORT HELP IS ON ITS WAY WITH 24/7 TECH SUPPORT

INCLUDED IN SELECTED

With three levels of support available you can keep your computer glitch-free and running beautifully. These packages are available for all existing and new customers with a variety of choice for everyone’s needs.*

SUPPORT PACKAGES

SEE P44 FOR DETAILS

$9.99

$19.99

$29.99

(Minimum total cost over 24 months = $239.76)

(Minimum total cost over 24 months = $479.76)

(Minimum total cost over 24 months = $719.76

PREMIUM HOME SERVICE

1

‘YES’ FUSION PLANS

PREMIUM HOME SERVICE EXTRA

PREMIUM HOME SERVICE ULTRA

REMOTE SET-UP2 Installation and introduction to Premium Home Services features, including how to access support online, via Optus HelpDesk, or over the phone. The team will ensure firewall, updates and wireless network security are in place.

QUARTERLY PC MAINTENANCE3 Every three months the team will optimise your settings and clean your computer, check that security software is up-to-date and working effectively, remove malicious and unnecessary programs including viruses.

DIAGNOSIS OF COMPUTER/TECHNOLOGY PROBLEMS 4 Including obligation-free quotes via phone or via Optus HelpDesk.

REMOTE TECHNICAL SUPPORT5 Access to 24/7 technical support from highly trained technicians over the phone and via screen sharing.

ONCE A YEAR

ONCE A YEAR

UNLIMITED

ESCALATED HOME SUPPORT6 Highly trained technicians will come to your home if the problem cannot be solved remotely.

ADDITIONAL COSTS APPLY

ADDITIONAL COSTS APPLY

SECURITY SUITE7 Installation of anti-spam, anti-virus, anti-spyware, anti-phishing, parental controls and firewall software.

ADDITIONAL COSTS APPLY

*Computer must meet minimum system requirements to qualify for Premium Home Services. Operating System: Windows 2000/XP (Home, Pro and Media Centre), Vista (32 and 64 bit), MAC OSX (10.3 to 10.6) system requirements: 512 MB of RAM, 600 MB of hard drive space for install of the Optus HelpDesk, Internet Explorer 6.0 or greater. Computers using Windows Vista/7 must meet the minimum requirements as specified by Microsoft. Additional services not listed above may incur further charges.

24-hour security

The important bits: 1. Premium Home Services are a partnership between Optus and third party technical support company Quick Knowledge (QK) and are only available over 24 months. 2. Remote Setup: Existing computer problems and issues such as virus removal, that are not resolved by the standard set-up process at the time of set-up may incur additional fees. 3. Quarterly PC Maintenance: Service is performed remotely. The first quarterly maintenance will be conducted 3 months after the activation of the plan. Non-standard issues may incur additional fees. If the address of your internet service is not located within a 30km radius of one of our defined service centres, then we may charge you a per km rate for travel from our closest service centre. 4. Diagnosis

of Computer/Technology Problems: Customers must download, install and use the Optus HelpDesk to access Premium Home Services remotely. Customers control and must approve access to their computer for each session. Best effort will be made to fix problems however no warranty or guarantee can be made that all issues can be resolved. Existing computer problems and issues such as virus removal, that are not resolved by the standard set-up process at the time of set-up may incur additional fees. 5. Remote Technical Support: Charges apply for more than one computer fix per annum for $9.99 Premium Home Service and $19.99 Premium Home Service Extra plans. ‘Yes’ Fusion $149, $209, $249 and $29.99 Premium Home Service Ultra customers have access to unlimited computer

fixes. 6. Escalated Home Support: is provided at no additional cost for ‘yes’ Fusion $149 and $29.99 Premium Home Service Ultra customers. Charges apply for $9.99 Premium Home Service and $19.99 Premium Home Service Extra plans. 7. Security Suite: Includes professional remote install (if required). For full terms and conditions, refer to optus.com.au/homesupport General: $50 early termination fee applies for $9.99 Premium Home Service and $19.99 Premium Home Service Extra and $29.99 Premium Home Service Ultra plans. For full terms and conditions, refer to optus.com.au/standardagreements

49


> STEP 1

CHOOSE YOUR FAVOURITE CHANNELS

Choosing your Optus TV featuring FOXTEL™ package is easy and so flexible. Start with the 'Get Started' channels, then mix and match the additional channel packages to suit you. If things change, you can adjust your package to suit you.

A U S T R A L I A’ S

PUBLIC AFFAIRS

C H A NN E L

HD CHANNELS

Get Started

Featuring

30+ Audio Channels

Access to

Access to†

HD CHANNELS

HD CHANNELS

HD CHANNELS

TVN Includes sports active and FOX SPORTS NEWS active

Quest

HD CHANNELS

Living

HD CHANNELS

Fun

Total Sport

Showtime

Movies

HD CHANNELS

Includes Weather Active

These channels are time shift channels, with programs airing 2 hours after the original screening. †$5.50 per on demand movie/$5.95 per on demand HD movie.

See page 60 for further details.

DID YOU KNOW?

WANT TO EXPERIENCE HD?

GET A 2ND SET TOP BOX WITH THIS BONUS OFFER

Choose the iQHD set-top box, which is equipped with both high definition and standard definition tuners so you have the best of both worlds. You can enjoy the breathtaking picture and sound quality of HD channels, and the extraordinary diversity of standard definition channels all through the one box.

Connect to Optus TV featuring FOXTEL™ Digital with FOXTEL™ iQ together with another eligible* Optus product at the same time and receive a second standard set-top box for 12 months at no additional cost. Pricing is valid as at 9 May 2011. Offer may be withdrawn at any time without notice. Not available on the Fusion $109, $129 and $149 packages.

*Eligible products: Optus Cable Broadband, Optus Home Phone or Optus Post-Paid Mobile. 2nd set top box offer not available with 'yes' Fusions plans.


OPTUS TV FEATURING FOXTEL DIGITAL ™

> STEP 2

Flexibility to record, store and watch programs whenever you like. And if you want it in HD, we’ve got iQHD too. Now that’s quality entertainment.

CHOOSE YOUR SET-TOP BOX

0

$

^

INSTALLATION

$10 a month on a 24-month contract

iQ set-top box > Pause, fast-forward and rewind live TV > Instantly record all your favourite shows at the press of a button > Easily access programs through the Electronic Program Guide > Record two programs at the same time while watching a pre recorded program

iQHD set-top box

0

$

^

The same great benefits as the iQ set-top box PLUS > High definition show ready > Larger storage capacity for INSTALLATION more recording time $10 a month on a 24-month contract > Record two programs at and $100 equipment charge once and watch another (Add $10 a month to access the live program HD channels in your package)

OR

^Note: $0 installation is available to new and exisiting customers taking Digital TV together with a new Optus Home Phone, Optus Cable Broadband or Optus Post-Paid Mobile product. Additional installation charges apply for existing Optus customers only taking a new Digital TV service.

> STEP 3

CHOOSE YOUR PACKAGE Platinum Package $106.951 per month bundled

Get Started

(Bundled Minimum Total Cost over 24 months $3,262.80)

Variety Package

+

$921 per month bundled (Bundled minimum total cost over 24 months $2,904.00)

Big Value Package

$851 per month bundled

Movies Plus Package

$761 per month bundled (Bundled minimum total cost over 24 months $2,520.00)

Entertainment Package

(Bundled minimum total cost over 24 months $2,352.00)

(Bundled minimum total cost over 24 months $2,736.00)

$691 per month bundled $601 per month bundled

Get Started Plus Package

(Bundled minimum total cost over 24 months $2,136.00)

Get Started Package

(Bundled minimum total cost over 24 months $1,752.00)

$441 per month bundled

Choose which combinations of channels you’d like to bundle together.

SAVE EVEN MORE

(The minimum total cost is calculated over 24 months, bundled with Optus $19 Mobile Cap and the iQ set-top box)

YOUR BROADBAND AND HOME PHONE

Movies

+

Showtime

+

Total Sport

+

Fun

+

BUNDLE TV WITH

SEE PAGES 45 FOR DETAILS

Living

+

Get Started

+

Movies

+

Total Sport

+

Living

OR

Fun

OR

Quest

Get Started

+

Living

+

Fun

+

Quest

+

Movies

OR

Total Sport

Get Started

+

Movies

+

Total Sport

OR

Living

OR

Fun

OR

Quest

Get Started

+

Living

+

Fun

+

Quest

Get Started

+

Movies

OR

Total Sport

OR

Living

OR

Fun

OR

Quest

OR

Quest

Showtime

Get Started

Want the HD channels in your package? Choose the iQHD set-top box ($100 equipment charge + $10 a month) and add a further $10 a month.

The important bits: 1. The Minimum total cost over 24 months for Optus TV featuring FOXTEL™ Digital (Get Started package $44, iQ monthly charge of $10 on primary outlet and $0 standard installation and payment by Direct Debit) with Optus Home Phone Starter plan ($29.95 plan) is $2,014.80: or with Optus Cable Broadband ($49.99 plan, $79 set-up fees plan including modem and payment by direct debit); is $2,574.76 or with Optus Mobile ($19 Optus Cap Plan) is $1,752. Add an additional $100 to upgrade to iQHD at the time of installation. Costs for calls and additional services and features are additional. Cost may vary depending on the plan and number of products chosen. Optus TV featuring FOXTEL™ Digital services are available in Sydney, Melbourne

and Brisbane. For technical and commercial reasons, not all homes can be connected to all Optus services and technology will depend on customer’s location. Optus reserves the right to quote for non-standard installations. Early disconnection fee will apply ($199 Optus TV featuring FOXTEL™ Digital if disconnecting within the first 12 months, $199 Optus Local Telephony and Long Distance, $300 Optus Cable Broadband, Mobile disconnection fee varies dependent on customers Mobile plan). FOXTEL™ On Demand can only be ordered via a return path telephone line or wireless connector attached to your set top box. Optus will install an additional phone outlet near your set top box at no charge. If a socket cannot be installed, a wireless connector may

be required at a price of $69.95. General: Changing of the standard Set Top Unit and replacing with an iQ Unit at the time of standard installation will be $0 upfront for iQ and a $10 monthly charge or $100 upfront for iQHD and a $10 monthly charge. Removal of the standard Set Top Unit and replacing with an iQ Unit after initial installation will incur a one off $99 fee for iQ and a monthly iQ fee of $10 and $199 for iQHD and a monthly iQ fee of $10. Optus reserves the right to charge standard rates for the 2nd standard set top unit after 12 months. The second set top unit can be cancelled at any time without penalty or not taken at all at time of installation.

51


Treasure your memories There’s nothing worse than losing or breaking your mobile or PC/laptop. And it’s no wonder you feel lost without it – all your numbers, photos and videos that were saved on your Optus smartphone are gone forever too. With Optus Smart Safe™ you can now protect all your precious memories and important data.

Optus Smart Safe™ backs you up Optus Smart Safe™ is a great way to back-up your content from your Optus smartphone and home Broadband PC/laptop. Just like a digital safe, it allows you to store all your files on the web, so they’re available to you anywhere, anytime. You don’t need to rely on your phone or computer to keep your treasured memories. With Optus Smart Safe™ they’re protected for life.

FREE storage – 500MB for every Optus Mobile and Home Broadband customer

See page 55 for further information *

Mobile back-up capability not available on all handsets. Ask in-store about your particular handset. Terms and Conditions: Optus Smart Safe™ is available for Optus Mobile Customer and home broadband customers. Mobile back up functionality not available for all Optus smartphones. Please visit optus.com.au/smartsafe for a full list of compatible Optus smartphones. Data will not count towards your monthly data allocation where your installation and/or use is through the Optus Prepaid or Post-Paid Mobile Network. Use of Optus Smart Safe™ will count towards your monthly data allocation where your installation and/or use is through the Optus Fixed Broadband (ADSL or Cable) Network. 500MB FREE Plan for Optus Smart Safe™ maybe be withdrawn at anytime.


OPTUS IDEAS

Optus has an idea... We make it possible to add even more excitement to your life:

Optus is really great for the Internet on mobiles because I can go on Facebook®, chat with my friends and check emails and stuff, which I really like.

OPTUS MINE TAB

Holly, Optus customer

OPTUS NOW

Get personal and customise your homepage Offers the up-to-the-minute news and info on your phone

MUSIC DOWNLOADS

Allows you to keep up to date with the latest music

OPTUS TV NOW

Record and watch free-to-air shows on your phone

OPTUS CALL BUDDY

Lets you know when you’re calling another Optus phone

OPTUS SMART SAFE™

A great storage solution for your digital files

OPTUS HOME ZONE

Up to 5 bars signal at home

DIGITAL

FREEDOM Here are some really bright ideas from Optus. Record and watch free-to-air TV on your mobile, store your digital files, get free calls or download the latest tunes, all possible with Optus Ideas.

plenty of time to monkey around

53


> BRIGHT IDEAS FROM OPTUS GETTING MORE FROM YOUR MOBILE WANT TO “ ICUSTOMISE MY OPTUS ZOO HOMEPAGE

WANT THE “ ILATEST NEWS AND INFO ”

Bring your mobile to life with some of the best features in entertainment. From music and apps, to games, videos and more, we’re the one-stop shop to get what’s hot.

CREATE YOUR CUSTOM MINE TAB1 We’ve updated the homepage on mobile Optus Zoo. The new MINE tab lets you personalise your page with the content you want to see. Facebook® – Lets you see all updates directly from your home page Prepaid My Account – View your account balance and recharge from the MINE tab Personalise your news – Choose your news source from a choice of 10 news providers Weather – Set the weather to your preferred location Optus Smart Safe™ – Store your files and get allowance updates

OPTUS NOW^ – AVAILABLE NOW ON ANDROID™ AND iPHONE Keep up to date with the latest information: > News: get the latest news from Australia’s leading sources at your fingertips > Weather: for your current location, along with capital city forecasts > Traffic: local incident warnings to avoid traffic jams (available for Sydney, Melbourne and Brisbane only) > Available on iPhone and Android™ SMS NOW to 966* or go to appstore.optus.com.au ^Data charges may apply when you navigate away from the App to other web sites or content.

WANT TO “ IDOWNLOAD MY

FAVOURITE ARTISTS ”

TOP MUSIC DOWNLOADS Hit the Optus Zoo Music Store and check out the latest from this month’s featured artists, including:

> > > >

Flo Rida Rihanna Foo Fighters SMS music to 966* or go to optusmusicstore.com.au

Additional charges may apply to access content shown on handset screens accessed through My Zoo.

DID YOU KNOW?

HOW TO GET STARTED

OPTUS APP STORE

AHEAD IN THE CLOUDS

To get to Optus Zoo push the Zoo button on your compatible mobile or SMS Zoo to 966* and we'll send you a link to get started. It's just that easy!

Find heaps of different apps for your mobile at the Optus App Store. Everything from weather apps, navigation apps, and lots more.

Why keep data on your PC, when you can keep it in a cloud? Optus Smart Safe™ is an example of how Optus leads the way in cloud computing.

Go to Optus Zoo > App Store


OPTUS IDEAS WANT TO “ IWATCH MY

FAVE TV SHOWS ON THE GO

NEW! OPTUS TV NOW2: RECORD FREE-TO-AIR TV SHOWS Here’s how it works: 1. Start > SMS tvnow to 966* or go to optus.com.au/tvnow

2. Record

> View program guide

show and click the record button

45 MINUTES STORAGE

FREE

3. Watch > On-the-go on your Optus 3G mobile or PC later at your convenience

> Find your favorite

FREE to all eligible mobile customers#

5 HOURS STORAGE

20 HOURS STORAGE

$6.99 per month

$9.99 per month

Only available in Sydney, Melbourne, Brisbane, Adelaide and Perth.

All Optus mobile customers, in eligible areas, have FREE 45 minutes of storage per month.

#

WANT TO “ ISEE MY OPTUS FRIENDS ”

OPTUS CALL BUDDY3 Optus Call Buddy is an application available to Optus customers using an Android™ handset that lets you access the following features when you make a call:

> Shows you which of your contacts is also with Optus > Quick and easy search of My Contacts in the one place > Skins your dialling screen

> Missed call and do not disturb functionality

> Quick Call button to 124Yes directory service

> Directory search

Go to Optus Zoo > App Store to download

WANT TO “ IPROTECT MY MEMORIES ”

OPTUS SMART SAFE™ Optus Smart Safe™ stores your digital files from your Optus smartphone~ and your computer, allowing you to access them anywhere, anytime via the web. Backs You Up > Saves photos, music, messages, contacts, calendar and documents Storage Solution > Store your files to your account and access them anytime via the web

FREE

Sharing Capability

> Lets you share photos and

documents directly from your Optus Smart Safe™ account

Ultimate Time-Saver > Automatically backs up your files

500MB

10GB

300GB

FREE – included in all Optus Mobile Plans & Optus Home Broadband Plans^

$5.99/month

$14.99/month

^Please note: Backing up from your computer will count toward your data limit. ~Mobile back-up capability not available on all handsets or PCs. Ask in-store about your particular handset.

The important bits: 1. MINE Tab: SMS to 966 is free. There are no data charges to access the MINE Tab, data charges may apply to access other areas of Optus Zoo from the Mine Tab. My Account is available to prepaid mobile customers only. ^Optus Now: Available on compatible handsets. Optus does not provide any warranties or assurances in relation to the accuracy or timeliness of traffic flow information. Traffic incident alerts for the App work only in the metropolitan areas of Sydney, Melbourne and Brisbane. Data charges do not apply to download or use Optus Now. Data charges may apply when you navigate away from the App to other websites or content. 2. Optus TV Now is subject to the terms of use and charges as set out in the SFOA available at optus.com.au/standardagreements. No data charges apply when accessing via your mobile. Access to Optus TV Now via PC will count towards your standard data allocation. Coverage is limited to the following ACMA TV broadcast regions: Sydney, Melbourne, Brisbane, Adelaide & Perth. Optus TV Now is for individual and personal use only. It is a breach of copyright to make a copy of a

broadcast other than to record it for your private and domestic use. Optus accepts no responsibility for copyright infringement. To use this service, you must be an Optus mobile customer with compatible 3G video capable handset and be in a 3G network coverage area or have a compatible dual band video capable handset and be in a dual band coverage area. 45 minutes free. Optus Fair Go Policy applies. 3. Optus Call Buddy Available to Android customers only. Optus Call Buddy is a free to install application for Optus customers. This application comes pre-installed on some handsets. All data charges relating to search and the display of the Optus network indicator are zero rated. Normal charges apply for call, 124Yes, SMS, MMS and video calls. Please refer to your individual plan for details. International roaming data charges apply. Visit optuszoo.com.au/tc for full terms and conditions of these products. *SMS to 966: is free. Your handset must be compatible to receive a WAP push message. Browsing charges apply to click link in reply message. General: Video content is only available within 3G coverage

areas with a 3G compatible handset and SIM or dual band coverage areas with a dual band compatible handset and SIM. See optus.com.au/coverage for more details. Optus Smart Safe™ is available for Optus Mobile Customers. Mobile back-up functionality not available for all Optus smartphones. Please visit optussmartsafe.optus.com.au/compatibility for a full list of compatible Optus smartphones. Data will not count towards your monthly data allocation where your installation and/or use is through the Optus Prepaid or Post-Paid Mobile Network. Use of Optus Smart Safe™ will count towards your monthly data allocation where your installation and/or use is through the Optus Fixed Broadband (ADSL or Cable) Network. 500MB FREE Plan for Optus Smart Safe™ maybe be withdrawn at anytime. Facebook® and the Facebook logo are a registered trademark of Facebook Inc.

55


> OPTUS 3G HOME ZONE

An exclusive to the Optus Network.

IMPROVED COVERAGE PLUS MORE Enjoy up to 5 Bars mobile coverage

> For you and 11 of your family and friends > Supports up to four simultaneous users

Making unlimited mobile calls As the Primary Account Holder, the calls that you make over your Optus 3G Home Zone are credited back to your account for: > Calls to standard local and national fixed lines (excludes some call types) > Calls to Australian mobiles (excludes pivotel)

What you need

> A high speed broadband service with an >

eligible ISP The Optus 3G Home Zone can operate with other compatible broadband service providers. Ask an Optus Team Member or check optus.com.au/homezone to see if it will work with yours!

Optus 3G Home Zone Plan Receive the benefits of Optus 3G Home Zone for a small monthly fee.

OPTUS RATE PLANS $59 OR ABOVE MONTHLY FEE

$25

MONTHLY SPECIAL OFFER CREDIT

$20

NET MONTHLY COST (INCLUDING SPECIAL OFFER)

$5

MINIMUM TOTAL COST OVER 24 MONTHS = (24 X NET MONTHLY COST)

$120

LIMITED TIME OFFER!+

GET THE OPTUS 3G

HOME ZONE FOR $5 PER MONTH

See page 61 for further information.

DID YOU KNOW?

GETTING CONNECTED TO OPTUS 3G HOME ZONE If you hear 3 beeps on your mobile when you make a call, you know you're connected to your Optus 3G Home Zone.

The important bits: *Optus 3G Home and Unlimited Call offer: Available for use in selected areas only. Includes one Optus 3G Home Zone device and unlimited standard local and national calls to fixed lines and Australian GSM mobiles within Australia. Unlimited calls only available to the registered primary user and calls must originate from the Optus 3G Home Zone device. Calls that originate from the Home Zone Device will be preceded by 3 tones to indicate that the call is going through the Home Zone device and not from any other coverage provided by the Optus Network. Offer excludes calls to: VoiceMail, 13/1300 & Premium Service calls, satellite calls, calls to Pivotel, Diversions, VoiceMail Retrievals, International SMS/MMS/Video, Data generating services and any local, national or mobile calls that do not originate from the Optus Home Zone Device.

Signal will vary from Home to home. Unlimited call feature: is not available or transferable to other mobiles, including those registered as secondary users. Calls that originate from the Home Zone device will not contribute towards the customers cap rate plan charges. Cancellation: If you choose to cancel the Home Zone + Unlimited bolt-on within the 24 month contract period you will be charged a $300 prorated early cancellation fee for it ($25 x number of months remaining). Available on selected Optus mobile rate plans only. Emergency Calls: This device should not be relied upon as the sole means for making emergency calls. +Available for Post-Paid Mobile customers on eligible $59 Plans or higher who connect between 16th July – 31st August 2011. For Full terms and conditions visit optus.com.au/homezone


EVERYTHING LEGAL > RATES FOR YOUR PLAN Optus Cap, Power Packs and Timeless Plans call rates $19

$29

$49

Call Rate (per min)• Flagfall

$79

$99 Unlimited~

35¢

Calls to 13/1300/1800 (per min)•

$129

N/A Unlimited~

90¢ per min plus 35¢ flagfall

Standard National SMS to Australian mobiles (per message) Standard National MMS to Australian mobiles (per message) National Video Calling to Australian mobiles (per min)*• VoiceMail

$59

90¢

Unlimited~

25¢ 50¢

Unlimited~

$1.00 per min plus 35¢ flagfall

Unlimited~

$0 deposit & 90¢ per min retrieval•

Unlimited~

$0 deposit & 30¢ per 30 sec retrieval˚

~Optus Mobile Fair Go Policy™ applies. Excludes Pivotel.

Call Rates for Cap BYO Plans $10 92¢ 40¢

Call Rate (per min)• Flagfall (per call) Standard National SMS (per message) Standard National MMS (per message) National Video Calling (per min)*• Calls to 13/1300/1800 (per min)• VoiceMail

$19

$29 90¢ 35¢

$49

25¢ 50¢ $1.00 per min plus 35¢ flagfall 90¢ per min plus 35¢ flagfall $0 deposit/90¢ per min retrieval•

~Optus Mobile Fair Go Policy™ applies. Excludes Pivotel.

$99 Unlimited~ N/A Unlimited~ Unlimited~ Unlimited~ $0 deposit & 30¢ per 30 sec retrieval˚

International Calls Rates for all Post-Paid Mobile Plans and Data Cap Plus Voice Plans International Call Rate (per min)•

International ‘yes’ Call Rates apply – Ask staff for details

International SMS (per message)

50¢

International MMS (per message)

75¢

International Video Calling (per min)•

$1.50 per min plus 35¢ flagfall

~Optus Mobile Fair Go PolicyTM applies. Excludes Pivotel. *National Video Calling: coverage is handset dependent and both parties to the call must be in a 3G or dual band coverage area. •Calls are charged in per minute increments. ˚Calls are charged in 30 second increments.

Optus Prepaid Mobile rates (excludes $2 Days) Standard National Voice Calls (charged per min increments) Flagfall

89¢ per minute

International text

39¢

International Photo Messaging

75¢

Standard National SMS

29¢ (160 characters max)

Zoo Browsing* + Mobile Internet*

$2 per 1MB

Standard National MMS

50¢ (160 characters)

VoiceMail retrieval (charged per 30 second increments)

89¢ per minute + 39¢ flagfall

National Video Calling^

50¢ per 30 seconds + 35¢ flagfall (Turbo Cap Plus) $1 per minute + 35¢ flagfall (Crew Cap) 50¢ per minute + 35¢ flagfall (Long Expiry Cap)

VoiceMail deposit

FREE

International Calls

For Turbo Cap Plus, see optus.com.au/prepaidint

35¢ (160 characters max)

*Note: Charged in 1MB increments. ^National Video Calling is only available between compatible 3G handsets in 3G/HSPA (2100MHz) coverage areas and compatible Dual Band handset with Dual Band (2100/900MHz) coverage areas. For coverage details see optus.com.au/coverage

‘yes’ Fusion call rates $79

$99

$109

$129

Call rate to non-Optus GSM Mobiles within Australia (charged per min increments)

37¢ ($2.50 Cap for up to 20 minute calls)

UNLIMITED*

Call connection rate (non-Optus GSM Mobiles within Australia) per call

45¢

UNLIMITED* (excludes Pivotel)

Calls to 13/1300

UNLIMITED*

*Optus Local and Long Distance Fair GoTM Policy applies.

Data Cap Plus Voice Plans Call Rate Voice and Video* calls (per min)• Flagfall (per call) Standard National SMS to Australian GSM mobiles (per message) Standard National MMS to Australian GSM mobiles (per message) VoiceMail

92¢ 40¢ 25¢ 50¢ $0 Deposit / 90¢ per min retrieval•

*National Video Calling: coverage is handset dependent and both parties to the call must be in a 3G or dual band coverage area. •Calls are charged in per minute increments.

TURN OVER FOR MORE RATES

57


RATES FOR YOUR

PLAN

CONTINUED

Home Cap call rates Home Starter Cap

N/A

$2.50 for the first 10 minutes 40¢/30sec

Call Rate to Optus Mobiles within Australia N/A

20¢/minute

$2.50 for the first 10 minutes 40¢/30sec

Call Rate to Non-Optus mobiles within Australia Call CAP to Non-Optus mobiles within Australia

Unlimited^

40¢/30sec

National Call

Call CAP to Optus Mobiles within Australia

Home Advantage

30¢ Flat

13/1300 National Call CAP

Home Super Cap 30¢ Flat

Local

N/A

International Call (top 5 countries*) Call Connection (National, International, Calls to GSM Mobile)

$1.00 for the first 20 minutes 37¢/minute

$2.50 for the first 10 minutes

$2.00 for the first 20 minutes

18¢/min 45¢

*Top 5 countries include UK, Canada, USA, NZ and Republic of Ireland. ^Unlimited call offer excludes: Pivotel, International calls, 19XX calls, calls to any GSM mobiles, Satellite calls, Directory Assistance, Operator Service calls, Equipment charges and Home Phone services such as VoiceMail subscription and retrieval, calls to national fixed or GSM mobile services that then divert/switch or re-route overseas and calls made over another carrier’s network (e.g. using an override code); standard rates apply to these call types. Unlimited call offer is not to be used for commercial purposes and Optus Local and Long Distance Fair Go™ Policy applies.

> EVERYTHING YOU NEED TO KNOW Optus 3G or dual band service Coverage: Coverage area is handset dependant. Optus 3G dual refers to our UMTS2100MHz/900MHz coverage. 3G services available throughout the Optus Open Network with compatible 3G dual band handset, subject to network availability. Optus 3G single band refers to our UMTS2100MHz coverage. 3G services only available in Optus 3G single band areas The Optus Open NetworkTM with compatible 3G single band handset, subject to network availability. Outside these areas, only GSM/GPRS services available . Excludes video call or content streaming. See optus.com.au/coverage for details. Mobile Post-Paid (also see page 61) Please note that video calling, data services and MMS are only available on compatible handsets. Optus Cap Plans Plans are available as a month-to-month, 12 or 24-month plan except iPhone Plans which are only available on 12 or 24-month plans. Pay the “monthly access fee” worth of standard national voice calls, standard national SMS and MMS, standard International SMS, national video calls, VoiceMail, national diversions and calls to 13/1300 and 1800 numbers each billing period. The call and data features available to you are handset dependant and for iPhone will vary depending on the particular iPhone or software version you use. You will pay a minimum amount per month even if you do not make the minimum amount worth of calls. For the first part month, you will only pay part of the minimum spend and you will also receive only part of the included cap, data value. You are not able to view your monthly usage prior to receiving your bill. Check with sales staff when you connect. Included Value: can be used for standard national voice calls, standard national SMS and MMS, International SMS, national video calls, VoiceMail, national diversions and calls to 13/1300 and 1800 numbers. Exclusions: calls to 124YES (937), International Voice including calls to fixed lines or GSM mobiles that switch/divert or re-route overseas, International Diversions, International Video, International Roaming, International MMS, International Video Calling, Optus Zoo Browsing, Optus Zoo Downloads, Content Packs (unless specified in promotions), Mobile Internet usage, TrueLocal usage, Directory Assistance, SurePage, Premium Calls, calls to Satellite phones & Pivotel, Premium SMS and MMS, VOIP services and usage, and 19XX services. If you exceed the included cap value in any one billing period, standard rates of your plan will apply. Included Mobile Internet Data Value: can be used to access services on Optus Zoo or iZoo, browsing the Internet from your mobile and Mobile as Modem access. Exclusions: can not be used for Voice and Video calls, VoiceMail, International SMS and MMS, premium and Third Party SMS, Optus Zoo or iZoo and Third Party content purchases and subscription fees, 1300, 1800, 1900, SurePage, VPN data usage and data used while roaming internationally. If you access such services, you will be charged at prevailing rates. Timeless Extreme Plans and Timeless BYO Plan Note: Plans are available as a month-to-month, 12 or 24-month plans. The call and data features available to you are handset dependant and for iPhone will vary depending on the particular iPhone or software version you use. You will pay a minimum amount per month even if you do not make the minimum amount worth of calls. For the first part month, you will only pay part of the minimum spend and you will also receive only part of the included data and/or international value. You are not able to view your monthly usage prior to receiving your bill. Check with sales staff when you connect. Included unlimited value: can be used for Standard National Voice and Video Calls, Standard National SMS and MMS, National Diversions, VoiceMail deposits and retrievals (except for the $99 Timeless BYO Plan), and calls to 13/1300/1800 numbers (except for the $99 Timeless BYO Plan). Exclusions: The Plan’s unlimited value excludes 124YES (937), International Voice and SMS, International Video, International Roaming and Diversions, International MMS, International Video Calling, calls to Satellite, TrueLocal usage, Premium SMS and MMS, Optus Zoo and Optus iZoo Browsing, Optus Zoo and Optus iZoo Downloads, Content packs, Mobile Internet Usage, 966* Zoo, Directory Assistance, VOIP services and usage, Premium Video, Operator Assistance, Video Conferencing, 19XX services and Pivotel. Normal charges apply for those calls and services that are not part of the included value. Included Mobile Internet Data Value: can be used to access services on Optus Zoo and iZoo, browsing the Internet from your mobile and Mobile as Modem access. Exclusions: can not be used for Voice and Video calls, VoiceMail, International SMS and MMS, premium and Third Party SMS, Optus iZoo and Third Party content purchases and subscription fees, 1300, 1800, 1900, SurePage, VPN data usage and data used while roaming internationally. If you access such services, you will be charged at prevailing rates. Optus Cap BYO Plans Plans are available as 12-month plans only. Pay the “monthly access fee” worth of standard national voice calls, standard national SMS and MMS, standard International SMS, national video calls, VoiceMail, national diversions and calls to 13/1300 and 1800 numbers each billing period. The call and data features available to you are handset dependant and for iPhone will vary depending on the particular iPhone or software version you use. You will pay a minimum amount per month even if you do not make the minimum amount worth of calls. For the first part month, you will only pay part of the minimum spend and you will also receive only part of the included cap, data value. Check with sales staff when you connect. Included Value: can be used for standard national voice calls, standard national SMS and MMS, International SMS, national video calls, VoiceMail, national diversions and calls to 13/1300 and 1800 numbers. Exclusions: calls, SMS, and MMS to Pivotel, calls to 124YES (937), International Voice including calls to fixed lines or GSM mobiles that switch/ divert or re-route overseas, International Diversions, International Video, International Roaming, International MMS, International Video Calling, Optus Zoo Browsing, Optus Zoo Downloads, Content Packs (unless specified in promotions), Mobile Internet usage, TrueLocal usage, Directory Assistance, SurePage, Premium Calls, SMS and MMS, VOIP services and usage, and 19XX services. If you exceed the included cap value in any one billing period, standard rates of your plan will apply. Included Mobile Internet Data Value: can be used to access services on Optus Zoo or iZoo, browsing the Internet from your mobile and Mobile as Modem access. Exclusions: can not be used for Voice and Video calls, VoiceMail, International SMS and MMS, premium and Third Party SMS, Optus Zoo or iZoo and Third Party content purchases and subscription fees, 1300, 1800, 1900, SurePage, VPN data usage and data used while roaming internationally. If you access such services, you will be charged at prevailing rates. Termination Fees for all plans Termination: If you choose to pay the cost of your handset by the monthly handset payment option or have chosen a 12-month plan and you cancel your Optus Mobile Service or it is disconnected for any reason (“Termination”) you will be required to pay the remaining amount on your phone, if any, plus applicable “Termination Fees” The Termination Fee is calculated as follows: for months 1-6 of a 12-month term, 100% of the Initial Termination Fee for months 7-9 70% of the Initial Termination Fee, for months 10-12 40% of the Initial Termination Fee. General terms and conditions Paper invoice fee: Online billing will be phased in over time and may not be available to you immediately. If we have advised you that online billing is available to you and you still choose to have a paper bill posted to you, you will be charged a paper invoice fee of $2.20. If online billing is not available to you, we won’t charge you the fee. Optus will advise you of the availability of online billing before any fee is charged. For further information please see optus.com.au/aboutmyaccount Payment Processing Fee: A payment processing fee will be charged if you pay your bill by credit or charge card or via and Australia post outlet. See optus.com.au/payments for details. Single bill: Optus may place one or more of your services that you have with Optus on a single bill. At point of sale you may choose to have all services billed individually. If you receive a single bill, afterwards it may not be possible to obtain individual bills for your services. Direct Debit fee: A $2.20 per month fee applies if your account is not paid by direct debit. Non payment of a bill may result in the suspension or disconnection of the Services. Optus supplies these services to you on the terms of the Optus Standard Form of Agreement which is available on the Optus website at optus.com.au/standardagreements Offers may be withdrawn or changed at any time without notice.


EVERYTHING LEGAL Termination Fees for all plans Termination: If you choose to pay the cost of your handset by the monthly handset payment option or have chosen a 12 or 24-month plan and you cancel your Optus Mobile Service or it is disconnected for any reason (“Termination”) you will be required to pay the remaining amount on your phone, if any, plus applicable “Termination Fees”. The Termination Fee is calculated as follows: for months 1-12 of a 24-month term, 100% of the Initial Termination Fee, for months 13-15, 80% of the Initial Termination Fee, for months 16-18, 60% of the Initial Termination Fee, for months 19-21, 40% of the Initial Termination Fee, for months 22-24, 20% of the Initial Termination Fee. For months 1-6 of a 12-month term, 100% of the Initial Termination Fee for months 7-9 70% of the Initial Termination Fee, for months 10-12 40% of the Initial Termination Fee. Initial Termination Fee

Optus Cap Plans

Timeless Extreme Plans

$19

$29

$49

$59

$79

$99

$129

12-Month Plans

$260

$320

$450

$510

$570

$590

$600

24-month Plans

$370

$490

$740

$860

$960

$980

$1,000

Initial Termination Fee

Optus Cap Plans for iPhone $19

$29

$49

$59

$79

12-Month Plans

$260

$320

$480

$550

$630

24-Month Plans

$370

$490

$800

$940

$1,080

$10

$19

$29

$49

$99

$130

$150

$155

$165

$175

Initial Termination Fee 12-Month Plans

Optus Cap BYO Plans

Timeless BYO Plan

iPhone specific terms and conditions The particular calls and data features available to you will vary depending on the particular iPhone or software version you use. Handset locking: The Apple iPhone is locked to the Optus network. Optus can only unlock iPhones purchased from an Optus outlet within Australia. For Mobile Account customers only who wish to use their iPhone on another network, please call Optus on 133 713. Mobile Data and Optus iZoo: Optus iZoo activation time may take up to 24 hours. Content may be suspended, changed, or terminated without notice. Please check Optus iZoo for details. Optus is not responsible for third party content, and sites may be subject to change. Additional charges may apply to access and subscription to third party content. Content is tailored for viewing on Optus 3G/HSPA or dual band and may not include all content and features of Internet websites. The service provides a connection to the Internet via the Optus Mobile 3G/HSPA, dual band and GSM networks. The service is only available to customers within the Optus 3G/ HSPA, dual band or GSM coverage area and is subject to network availability, refer to optus.com.au/coverage The iPhone does not support delivery of WAP push messages or (DRM) digital rights-managed content. Not all third party Premium SMS content services are compatible with the iPhone – these include most standard music, ringtone and games file formats. Downloading music to your Apple iPhone: To download music to your Apple iPhone you will require iTunes with a broadband connection. General terms and conditions for Optus Cap Plans, Optus Cap BYO Plans, Timeless Extreme Plans and Timeless BYO Plan (see also Page 57) Only available for new or eligible existing customers who apply to connect to the Optus Mobile Digital service, and pass the Optus credit assessment and who are accepted by Optus. Photo message (MMS): 1. Optus Email MMS is charged at 50¢ per message sent (one message can be sent to multiple recipients.) 2. Charges apply regardless of successful delivery or not. 3. If an MMS message is sent to a handset or network that is not Optus MMS enabled or compatible, the message recipient will be sent an SMS. You will still be charged for sending the MMS. Text message (SMS) and international SMS : Message charges may be incurred for up to eight days from the original send date regardless of successful delivery or not. International SMS are charged at 50¢ per message. Video calling: Only available between video capable handsets within dual band or 3G coverage areas. Coverage is handset dependant. If you or the other person on the video call move out of the 3G or dual band coverage area, your video call will drop out and you will only have the option to call the person back with a voice call. Call Diversions: Call diversions are charged at 5.5¢ per 30 seconds within Australia. Overseas, you will be charged at 5.5¢ per 30 seconds plus international call rates per 30 seconds. Rate Plan change: After the first 6 months of your contract, once a month you may change to another Optus Mobile Rate plan with a lower monthly access fee at Optus’ discretion for the remaining term of your contract. We may charge you a fee if you move from one pricing plan to another before the end of your minimum term. The amount of the fee will depend on various factors, including the terms of your current pricing plan, your call spend under your current pricing plan and the terms of the new pricing plan you are moving to. You should contact customer service for further information on the fee that may apply in your case. Depending on the billing system you are on, if you select a new rate plan/plan option: 1. any calls made from the date of the change, will be rated at the applicable rate of your new plan/plan option or 2. any calls made during that bill cycle will be rated at the applicable rate of your new plan and/or call option. Enquire on the options applicable to you at the time of changing your plan and 3. Any mobile data used from the date of the change, will be rated at the applicable rate of your new plan/plan option. Handset colour may vary from that shown. While stocks last. Blocking Numbers: Optus may block access to a number (other than an emergency service number) if we reasonably require this to be done for technical, operational or commercial reasons. Optus Mobile Fair Go™ Policy applies to: ‘unreasonable use’, ‘unacceptable use’, ‘commercial purpose’, ‘nonpersonal use’ and ‘non-ordinary use’ of the Optus Cap Plans, Timeless Extreme Plans, and Timeless BYO Plans. This includes Unlimited Facebook®, Twitter®, LinkedIn, Ebay and Four Square, TrueLocal on the monthly option up to 300 Maps downloaded per month. Mobile Internet Packs If, before the end of your contract period, you cancel your service or change to a mobile plan without a Mobile Internet Pack, a charge will be applied to your account. See in-store flyer for details. Your data allowance does not include services such as Voice calls, VoiceMail, International SMS, premium and Third Party SMS, MMS, Optus Zoo subscription content and Third Party content and applications, International MMS, 1300, 1900. If you are able to access such services, your use of such services will be charged at prevailing rates. Optus Zoo Data charges apply to access and browse Optus Zoo. Additional charges may apply to access content within Optus Zoo and you may need a compatible handset. Optus Zoo activation time may take up to 24 hours. Additional charges may apply to access and subscribe to third party content. Content may be suspended, changed, or terminated without notice. Optus is not responsible for third party content. Content is tailored for viewing on Optus 3G/HSPA (2100 MHz) and may not include all content and features of Internet websites. 3G refers to our 2100 MHz network. Coverage: coverage area is handset dependant. 3G services available throughout the Open Network with compatible Dual Band handset subject to network availability. Not available in NT and TAS. 3G services only available in Optus 3G single band areas of the Open Network with compatible 3G single band handset, subject to network availability. Not available in NT and TAS. Outside these areas, only GSM/GPRS services available. See optus.com.au/coverage for details. Optus will endeavour to provide current, accurate information but makes no guarantee regarding the timely delivery, currency, or accuracy of any information provided to you as part of the Optus Zoo Update service. Mobile Prepaid General: Optus Prepaid Mobile Services: A. You may apply for the Services by purchasing a Handset Package or SIM Pack and providing the required user information. If Optus accepts your application, Optus will supply the Services to you on the terms of Optus’ Standard Agreement for supply of the Optus Prepaid Mobile Service (‘Standard Agreement’). B. Optus makes no representation whatsoever as to the extent of the mobile digital coverage in the areas in which you intend to use the Service. You must satisfy yourself as to the adequacy of coverage from your own inquiries. Optus coverage maps are available at any Optus outlet or optus.com.au/coverage C. The Optus Prepaid Mobile service cannot be used outside Australia to access SurePage, SureFax, Fax and Data services, 19XX calls or call hold/wait and call diversion services. D. Call credits are not transferable or redeemable for cash. E. GST is not payable at the time the Recharge Voucher is purchased. GST is included in the call charges rate plan. For the most up to date information visit optus.com.au Optus Data Cap Plus Plans, Data Cap Plans (Mobile Broadband) and iPad Plans Important Information: Data usage will be counted in kilobytes (kB) where 1024 kB = 1MB and includes both uploads and downloads. A full list of unmetered web pages is available memberservices.optuszoo.com.au The Optus Mobile Broadband service is supplied in accordance with the terms of the Optus Mobile Broadband Standard Form of Agreement and Acceptable Usage Policy. The Optus Mobile internet service is a Broadband internet service and provides access to the internet and related services. The service provides a connection to the internet via the Optus Dual Band network. All services subject to network availability. Optus Mobile Broadband plans may only be used as a data plan. You must comply with these terms including our Acceptable Use Policy (Appendix H) when using the service. You should not use the supplied SIM to access (and may not be able to access) other services such as voice calls, International voice calls, Voice Mail, International SMS, premium and Third Party SMS, MMS, International MMS, 1300, 19XX. If you are able to access such services, your use of such services will be charged at prevailing rates. General: Cancellation and plan change fees may apply. Offer cannot be combined with any other offers or bundled rewards unless stated. All applicants are subject to Optus credit assessment and acceptance. Offer available to new eligible OMB customers until withdrawn. The Optus Mobile Broadband service is supplied in accordance with the terms of the Optus Mobile Broadband Standard Form of Agreement and Acceptable Usage Policy. Termination fees for Mobile Broadband Plans: If you choose to pay the cost of your device by the monthly handset payment option or have chosen a 12 or 24-month plan and you cancel your Optus Mobile Broadband Service or it is disconnected for any reason (“Termination”) you will be required to pay the remaining amount on your device, if any, plus applicable “Termination Fees”. The Termination Fee is calculated as follows: for months 1-12 of a 24-month term, 100% of the Initial Termination Fee, for months 13-15, 80% of the Initial Termination Fee, for months 16-18, 60% of the Initial Termination Fee, for months 19-21, 40% of the Initial Termination Fee, for months 22-24, 20% of the Initial Termination Fee. For months 1-6 of a 12-month term, 100% of the Initial Termination Fee for months 7-9 70% of the Initial Termination Fee, for months 10-12 40% of the Initial Termination Fee.

TURN OVER FOR MORE RATES

59


Initial Termination Fee

Data Cap Plus $29.95

Data Cap Plus $39.95

Data Cap Plus $59.95

Data Cap Plus $79.95

Samsung Galaxy Tab Optus MyTab Dell Streak Samsung N220 Netbook Acer Aspire AS1140 Notebook

$899

$999

$1,099

$1,199

Optus Mini WiFi Modem E173 E1762 E160 XY1

$150

$150

$150

$150

Initial Termination Fee

Data Cap Plus Voice $39.95

Data Cap Plus Voice $49.95

Data Cap Plus Voice $69.95

Data Cap Plus Voice $89.95

$899

$999

$1,099

$1,199

Fee Initial Termination Fee Fee

Data Cap $4.95

Data Cap $19.95

Data Cap $29.95

Data Cap $39.95

Data Cap $59.95

Data Cap $79.95

$20

$150

$150

$150

$150

$150

‘yes’ Coverage Commitment (YCC): If coverage is not to your satisfaction, you will need to contact us within 7 days of activation to cancel your service. No cancellation fees will apply. You will only be charged for your usage, pro-rated access fee and device charges if applicable. You will need to return the device at your own cost. Optus will send you a letter instructing you on how to return the device, which you must return within 14 days of issue date of the letter to avoid equipment charges. For InZone and Voicebox, YCC applies to your nominated address only. YCC is available until withdrawn. Faulty devices are not covered by this YCC. Cancellation fees apply outside the YCC period. Optus TV featuring FOXTELTM Digital 1. Minimum total cost over 24 months for Optus TV featuring FOXTEL™ packages are set out on page 50 and 51. Costs for calls and additional services and features are additional. Cost may vary depending on the plan and number of products chosen. 2. Minimum total cost over 24 months for Optus TV featuring FOXTELTM packages are set out on page 50 and 51. Costs for calls and additional services and features are additional. Cost may vary depending on the plan and number of products chosen. Paper invoice fee: Online billing will be phased in over time and may not be available to you immediately. If we have advised you that online billing is available to you and you still choose to have a paper bill posted to you, you will be charged a paper invoice fee of $2.20. If online billing is not available to you, we won’t charge you the fee. Optus will advise you of the availability of online billing before any fee is charged. For further information please see optus.com.au/aboutmyaccount Credit card fee: If you use a credit, charge or debit card to pay your bill, a 1% fee (inc. GST) will be charged. This payment processing fee will be shown on your Optus bill after the payment has been processed. Exemptions may apply. Single bill: Optus may place one or more of your services that you have with Optus on a single bill. At point of sale you may choose to have all services billed individually. If you receive a single bill, afterwards it may not be possible to obtain individual bills for your services. Direct Debit fee: A $2.20 per month fee applies if your account is not paid by direct debit. Non payment of a bill may result in the suspension or disconnection of the Services. Optus supplies these services to you on the terms of the Optus Standard Form of Agreement which is available on the Optus website at optus.com.au/standardagreements #Offers may be withdrawn or changed at anytime without notice. General: All products need to be connected in the same name and billing address to receive bundled benefits. Optus TV featuring FOXTEL™ services are available in Sydney, Melbourne and Brisbane. For technical or commercial reasons, not all homes can be connected to all Optus services and technology will depend on customer’s location. Optus reserves the right to quote for non-standard installations. Early disconnection fees will apply ($199 for Optus TV featuring FOXTEL™, $300 for Optus Cable Broadband, $199 for Optus Local Telephony and Long Distance, Mobile disconnection fees depend on the customer’s plan). FOXTEL™ Box Office can only be ordered via a return path telephone line or wireless connector attached to your Set Top box. Optus will install an additional phone outlet near your Set Top Box at no charge. If a socket cannot be installed, a wireless connector may be required at a cost to you of $69.95. Prepaid Mobile Broadband Many factors affect speed including internet traffic, your equipment, location, software and the download source. Stocks are limited. Available at participating outlets only. The Optus Prepaid Mobile Broadband service is supplied in accordance with the terms of the Optus Mobile Internet Standard Form of Agreement. To use the service you need to credit your Prepaid account in advance and recharge the service as the current credit is used up. You will not be sent any bills, invoices or statements. The Optus Prepaid Mobile Internet service is a Prepaid Broadband Internet service and provides access to the Internet and related services. The service provides a connection to the Internet via the Optus dual band network or Optus 3G network with a 3G device. The service is only available for use with an Optus supplied Prepaid Mobile Broadband SIM card and a wireless data device. The Optus supplied wireless data device is a USB modem, Wifi modem or tablet device. You may use your own wireless data modem if it is approved for use on the Optus dual band or 3G networks. Optus Prepaid Mobile Broadband service may only be used as a data service. You must meet the minimum system requirements as per the Prepaid Mobile Broadband packaging to connect to the service. You will need to check how the software or data provided to you operates on your computer and interacts with your other applications. Optus Prepaid Mobile Broadband application shows approximate usage only. Usage is counted in 10MB increments and includes both uploads and downloads. The first 30MB per day charged at 10MB. If you recharge over this amount, you will forfeit any data over the maximum limit. Maximum data allowance on the Connect N’ Surf plan is 20GB. Maximum data allowance on the Connect N’ Go plan is 10GB. Maximum credit allowance on the Data Days plan is $300. Free standard national SMS can only be sent to Australian GSM mobiles and Mobile Broadband services, 1 SMS = 160 characters. If you require additional SMS messages, you must purchase either another recharge voucher or a text saver voucher. General: For more information, refer to optus.com.au/standardagreement Offer is subject to change and may be withdrawn at any time. General Mobile Broadband If you change plans within your agreed contract period, a plan change fee may apply. Coverage is device dependent. With a 3G device, coverage in Optus 3G (2100MHz) areas. With a Dual Band device, coverage in Optus Dual Band (2100MHz/900MHz) areas. The service is subject to network availability. Not available for sale in NT or Tas (excluding Hobart). Optus Dual Band service: Refers to our 2100MHz/900MHz Network. Optus dual band devices can provide access to 3G services in the Optus dual band coverage area. For full coverage information, go to optus.com.au/coverage Optus Mobile Broadband plans may only be used as a data plan. You must comply with these terms including our Acceptable Use Policy (Appendix H) when using the service. You should not use the supplied SIM to access (and may not be able to access) other services such as voice calls, International voice calls, VoiceMail, International SMS, premium and Third Party SMS, MMS, International MMS, 1300, 19XX. If you are able to access such services, your use of such services will be charged at prevailing rates. Broadband Where a bundled option is chosen, we may block access to a number (other than an emergency service number) if we reasonably require this to be done for technical, operational or commercial reasons. A $300 pro-rata cancellation fee applies if you cancel your broadband service within 24 months. Additional cancellation fees apply to cancel your telephony or mobile service. All accounts must be in same name and address to be eligible for bundle rewards. Customers who bundle their broadband service with an eligible home phone plan for 24 months must pay a $79 connection fee ($0 connection fee if you take the $49.99, $59.99, or $69.99 Broadband plan with the $14.95 Home Phone plan). Customers who bundle their broadband service with an eligible Optus mobile plan over 24 months must pay a $149 connection fee. Customers who choose a Naked broadband service over 24 months must pay a $249 connection fee. A $19.95 modem delivery fee applies to all connections (online excluded). Minimum Total Cost stated is inclusive of all connection, delivery charges and payment by direct debit. Plan Name

Bundle Option

Contract Length (months)

Minimum Total Cost of Contract

$49.99 120GB Plan

with eligible Home Phone

24

$1578.51 (with $14.95 Home Phone Plan and includes $0 connection fee)

$59.99 150GB Plan

with eligible Home Phone

24

$1818.51 (with $14.95 Home Phone Plan and includes $0 connection fee)

$69.99 500GB Plan

with eligible Home Phone

24

$2058.51 (with $14.95 Home Phone Plan and includes $0 connection fee)

$49.99 120GB Plan

with eligible Optus Mobile

24

$1,824.71 (with ‘yes’ 19 Cap plan)

$59.99 150GB Plan

with eligible Optus Mobile

24

$2,064.71 (with ‘yes’ 19 Cap plan)

$69.99 500GB Plan

eligible Optus Mobile

24

$2,304.71 (with ‘yes’ 19 Cap plan)

$59.99 120GB Plan

Naked

24

$1,708.71

$69.99 150GB Plan

Naked

24

$1,948.71

$79.99 500GB Plan

Naked

24

$2,188.71

Displayed speed: Speeds are based on network testing. Maximum theoretical speed is 20Mbps. About 70% of Optus Direct customers on the DSLD network can typically access average speeds of over 5Mbps and 76% of Optus Cable customers can access speeds of over 8Mbps. Not applicable if your service has been speed limited. Actual speeds may be slower as many factors affect speed such as Internet traffic, your line condition, your hardware and software, the source of the download and your location. Home WiFi Modem for ‘yes’ Fusion and Broadband If there are obstacles between the Home WiFi modem and your computer, the signal may either be absorbed or reflected hence the coverage will be decreased; other products operating in the 2.4GHz radio spectrum, including microwave ovens and some cordless phones may cause interference. Naked Broadband Plans Optus DSL direct customers who select a Naked Plan will not be able to connect or maintain a home phone service with Optus or an alternative provider. ‘yes’ Fusion All Optus ‘yes’ Fusion plans include line rental, unlimited standard local and national calls to fixed lines, unlimited standard national calls to Optus GSM Mobiles, 13/1300 calls and Optus VoiceMail within Australia and for new Optus broadband customers on a $99, $109, $129 and $149 ‘yes’ Fusion plan a Home WiFi modem. 1 Gigabyte (GB) = 1000 Megabytes (MB). 1 Terabyte (TB) = 1000 Gigabytes (GB). Minimum total cost: Over 24 months with payment by direct debit, $19.95 modem delivery fee and we will waive your $79 Broadband connection fee when you connect to the Fusion $99 and above. Connection fee charged on first bill. Credit will appear on fourth or fifth bill. Customers who connect to the Fusion $79 will be charged a $79 connection fee. General: The Optus ‘yes’ Fusion plans cannot be combined with other offers or rewards unless stated.


EVERYTHING LEGAL Only available with monthly billing. Serviceability: Until Optus successfully installs your Service, we cannot guarantee that the Service can be installed at your address. To connect to the Optus Direct Broadband Service you must have an access line that is connected to the Optus Local Access Direct Service and be the account holder of the access line to be used to connect to the Service. You must also meet all of the minimum system requirements and have all required equipment installed. A fee may apply if your existing phone number is unable to be transferred to Optus. If you have or are planning to get a monitored service installed, please advise the Optus technician at the time of the installation. Cancellation: If you cancel either or both Services within the committed term you will be charged a $300 pro-rated early cancellation fee for the Optus broadband service and/or a $199 pro-rated early cancellation fee if you cancel your Optus home phone service. Any remaining Optus services will be moved onto the relevant available plan as outlined in the Optus Standard Form of Agreement. Speed: Speeds are based on network testing. Maximum theoretical speed is 20Mbps. About 70% of Optus Direct customers on the DSLD network can typically access average speeds of over 5Mbps and 76% of Optus Cable customers can access speeds of over 8Mbps. Not applicable if your service has been speed limited. Actual speeds may be slower as many factors affect speed such as internet traffic, your line condition, your hardware and software, the source of the download and your location. To find out which Optus Products and Services are available to you go to optus.com.au/Fusion Home Cap Long Distance Services are supplied by Optus Networks Pty Limited (ABN 92 008 570 330). Home Starter Cap, Home Super Cap, Home Advantage is available to residential customers, with pre-selected Optus Long Distance and Optus Local services who are credit approved by Optus. You have the option to connect to your choice of rate plan for a minimum term of 12 months or on a no minimum term period. If you selected to go on a 12-month minimum term you agree to pre-select Optus as your long distance carrier for at least the Minimum term and for each subsequent month you remain on the plan. If you have selected to go onto a 12-month connection period a $199 pro-rata cancellation fee applies if you cancel prior to expiry of the Minimum Term. You will pay the minimum monthly amount (amount differs depending on your plan) even if you do not use all your included value. Calculating time of call: The time of call is calculated based on the starting time of the call. This may not be the same as the local time at the place from which the call is made. Simple Plans for Over 50s Simple $30 plan Simple $30 plan is exclusively for customers 50 years and over; this plan includes all standard local calls. Minimum total cost over 24 months if paid by direct debit is $720.00. Cancellation fees apply. Optus Local and Long Distance Fair Go™ policy applies. The service is not to be used for commercial purposes. Excludes Community calls, National calls, International calls, 13, 1300, 19XX calls, calls to Satellite phones, Directory Assistance, Operator Services calls, Equipment charges and Home Phone services; such as VoiceMail subscription and retrievals, calls made over another carrier’s network (e.g. using an override code), calls to Australian GSM mobile services, and GSM mobile services that then divert/switch or re-route overseas; standard rates apply to these calls. Optional WorldSaver: Any unused value each month is forfeited. WorldSaver can be added or removed once per month. For full Terms & Conditions visit optus.com.au/standardagreements and optus.com.au/50plus Simple $50 plan Simple $50 plan is exclusively for customers 50 years and over; it includes all standard local, national & community calls and up to 5GB of Optus Broadband allowance per month over 24 months. Speed is limited 64kbps once 5GB is reached. Minimum total cost: Over 24 months with payment by direct debit plus $19.95 modem delivery fee (online excluded) is $1,298.95 including $79 connection fee. Cancellation fees apply. A $50 downgrade fee applies if you change to broadband plan with a lower minimum monthly fee during your agreement period. HFC customers will receive separate bills for their home phone & broadband. Optus Local and Long Distance Fair Go™ policy applies. For full Terms & Conditions visit optus.com.au/standardageements All accounts must be in same name and address to be eligible for bundle rewards. Excludes International calls, 13, 1300, 19XX calls, calls to Satellite phones, Directory Assistance, Operator Services calls, Equipment charges and Home Phone services; such as VoiceMail subscription and retrievals, calls made over another carrier’s network (e.g. using an override code), calls to Australian GSM mobile services, and GSM mobile services that then divert/switch or re-route overseas; standard rates apply to these calls. Service is not to be used for commercial purposes. Optional – WorldSaver: Any unused value each month is forfeited. WorldSaver can be added or removed once per month. For full Terms & Conditions visit optus.com.au/standardageements and optus.com.au/50plus Simple $65 plan Simple $65 plan is exclusively for customers 50 years and over; this plan includes all standard local, national & community calls and 10GB of Optus Broadband allowance per month over 24 months. Speed is limited to 64kbps once 10GB is reached. Minimum total cost: Over 24 months with payment by direct debit plus $19.95 modem delivery fee (online excluded) is $1,658.95 including $79 connection fee. Cancellation fees apply. A $50 downgrade fee applies if you change to broadband plan with a lower minimum monthly fee during your agreement period. HFC customers will receive separate bills for their home phone & broadband. Optus Local and Long Distance Fair Go™ policy applies. All accounts must be in same name and address to be eligible for bundle rewards. Simple $65 plan excludes International calls, 13, 1300, 19XX calls, calls to Satellite phones, Directory Assistance, Operator Services calls, Equipment charges and Home Phone services; such as VoiceMail subscription and retrievals, calls made over another carrier’s network (e.g. using an override code), calls to Australian GSM mobile services, and GSM mobile services that then divert/switch or re-route overseas; standard rates apply to these calls. Service is not to be used for commercial purposes. Optional – WorldSaver: Any unused value each month is forfeited. WorldSaver can be added or removed once per month. For full Terms & Conditions visit optus.com.au/standardageements and optus.com.au/50plus All Over 50s plans: A $55 fee applies if you require a new phone number. General terms and conditions for: ‘yes’ Fusion, Broadband and Home Cap All accounts must be in the same name and address to be eligible for bundled rewards. Optus reserves the right to quote for non-standard installations. All applications for the service are subject to an Optus credit assessment and acceptance. Optus supplies these services to you on the terms of Optus’ Standard Form of Agreement (the Agreement). The Agreement is made up of your application, the consumer terms and the service descriptions, standard pricing tables and the any relevant appendices and contains full details of the service and the terms and conditions of supply of each service including charging, billing, terms and cancellation. Copies of all documents that make up your Agreement (excluding your application) are available on the Optus website at optus.com.au/standardagreements Serviceability: Optus services are not available in all areas or in NT and TAS. For technical and commercial reasons, not all homes can receive Optus services. If you have or are planning to get a monitored service installed, please advise the Optus technician at the time of the install. Until Optus successfully installs your service, we cannot guarantee that the Service can be installed at your address. To connect to the Optus Direct broadband service you must have an access line that is connected to the Optus Local Access Direct Service and be the account holder of the access line to be used to connect to the Service. You must also meet all of the minimum system requirements and have all required equipment installed. A fee may apply if your existing phone number is unable to be transferred to Optus. Optus Cable Services are only available to selected homes in Sydney, Melbourne and Brisbane. Some customers on the Optus Cable network will be supplied with equipment which requires mains power back up. To access the Service, you may require an Embedded Multimedia Terminal Adaptor (EMTA) which requires power to operate. If you have serious illness, a life threatening condition, back to base alarm system or require disability services which require an uninterrupted telephone line, you should install and charge the battery (available with Standard Wired EMTA) or install an Uninterrupted Power Supply (UPS) for the wireless EMTA. All services only available with monthly billing. General terms and conditions for Post-Paid mobile, ‘yes’ Fusion, Broadband, Mobile Broadband and Home Cap Paper invoice fee: Online billing will be phased in over time and may not be available to you immediately. If we have advised you that online billing is available to you and you still choose to have a paper bill posted to you, you will be charged a paper invoice fee of $2.20. If online billing is not available to you, we won’t charge you the fee. Optus will advise you of the availability of online billing before any fee is charged. For further information please see optus.com.au/aboutmyaccount Payment Processing Fee: A payment processing fee will be charged if you pay your bill by credit or charge card or via and Australia post outlet. See optus.com.au/payments for details. Single bill: Optus may place one or more of your services that you have with Optus on a single bill. At point of sale you may choose to have all services billed individually. If you receive a single bill, afterwards it may not be possible to obtain individual bills for your services. Optus Extended Handset Warranty: You are eligible if on or after 14 November 2010, you (i) purchase a new handset (with a Manufacturer’s Handset Warranty of less than 24 months) from Optus; and (ii) are a consumer or small or medium business customer who connects to an Optus postpaid mobile plan for 24 months (except small or medium business customers who purchase the new handset using technology funds or equipment credits available under their Optus postpaid mobile plan). You must be connected to an Optus postpaid mobile plan to remain eligible. Not available on Satellite and Pre-Paid handsets. 24-Month Handset Warranty: Manufacturers’ standard warranties typically exclude the right to repair for faults caused by misuse (such as physical damage or liquid ingression) but this will vary depending on your handset and manufacturer. The same exclusions apply to the Optus Extended Handset Warranty. The 24-Month Handset Warranty only covers repair to your handset. (not to handset batteries or accessories). See optus.com.au/standardagreements or ask in-store for further details. The benefits given by the 24-Month Handset Warranty are in addition to your other rights and remedies as a consumer under Australian Law. The Optus Mobile Extended Warranty is supplied by Optus Mobile PTY LTD, 1 Lyonpark Rd, Macquarie Park, North Ryde NSW 2113. Direct Debit fee: A $2.20 per month fee applies if your account is not paid by direct debit. Non payment of a bill may result in the suspension or disconnection of the Services. Optus supplies these services to you on the terms of the Optus Standard Form of Agreement which is available on the Optus website at optus.com.au/standardagreements Offers may be withdrawn or changed at any time without notice. All offers in magazine are correct as at 1 August 2011 and end 31 August 2011 unless specified otherwise or withdrawn earlier. Optus 3G Home Zone Device 1. Optus 3G Home Zone service extends the Optus 3G mobile coverage area (in Optus approved 3G Home Zone geographic locations). The maximum coverage of the Service is within a 30 meter radius of the actual location of the Optus Home Zone device (Device) at the nominated address. Actual coverage will be limited by the density of obstructions including things such as walls, floors, bricks and furniture. 2. The Service may not support all location-based wireless services, video-share services, calls relying on location-based routing such as calls to 13/1300/18 numbers; or location-based emergency alerts. 3. The Service is currently only available in approved 3G Home Zone geographic locations. Optus may limit the supply of the Service within those locations. For further information visit optus.com.au/homezone 4. You may register up to 11 secondary users on your access control list to access the Service, However only 4 sessions can access the service at one time. Both the primary user and any secondary users must be a customer of an Optus 3G mobile service and have an active Optus 3G SIM card and compatible 3G mobile Device. 5. Broadband Connection: The Device requires a fixed broadband service to function. We recommend a broadband connection with a downlink speed of 1Mbps and uplink speed of 256kbps in order to support up to 4 simultaneous voice calls. The lowest recommended Broadband Speed required to support a single voice call is 128kbps. The Optus 3G Home Zone can operate with other compatible broadband service providers. Check optus.com.au/homezone to see if your Broadband is compatible with the Optus 3G Home Zone Service. 6. Broadband Data Plans: If you go over your fixed line broadband data allowance and your download or upload connection speed is throttled to below 128kbps (128 kbps is acceptable), the Optus 3G Home Zone device will no longer work, mobile calls, including emergency calls (000 & 112), cannot be made or received. In such a scenario, simply turn the Optus 3G Home Zone device off and your phone will revert to any available Optus 3G Network coverage. Therefore, the Optus Home Zone Unit is not recommend if you suffer from a life threatening illness and rely on emergency services. 7. You must ensure that the nominated address at time of purchase of the Service is the same address as the one entered when you registered the Device online at optus.com.au/homezone The Service does not operate: a. when connected outside the nominated address; b. outside of an approved 3G Home Zone geographic location, or c. if we are unable to verify that the Device is located and is being operated in an area within an approved 3G Home Zone geographic location. 8. In areas where the Service is available, you may find: a. that the Service is not available in each place within an approved 3G Home Zone geographic location; b. ‘drop-outs’ may occur; c. there may be outages in, or that affect, the Service; d. there may be delays in transferring data when switching between bearer networks; and e. there may be congestion on the Optus 3G mobile network or on the fixed broadband network used to supply the fixed broadband service. 9. Equipment ownership: The Optus 3G Home Zone device remains the property of Optus. You agree to pay the required monthly service fee a minimum term of 24 months. If the Optus Service is cancelled, the contract renewed or the rate plan changed, before the minimum have been completed, then the account holder will be required to pay the sum of outstanding service fee’s owing on the 24 month term. Should you cancel the Optus 3G Home Zone Service, you will be required to return the Optus 3G Home Zone device to Optus. Subject to your statutory rights as a consumer, you are responsible for any Optus owned equipment from when you receive it. You must not mortgage or grant a charge, lien or encumbrance over any Optus owned equipment. You are responsible for any lost, stolen or damaged Optus owned equipment, except if it is caused by us or our personnel. You will be responsible for any outstanding payments for equipment that you have purchased from us or our personnel, even when that equipment is lost, stolen or damaged, except if it is caused by us or our personnel.

61


Your guide to all things business

>SONY ERICSSON ARC FOR BUSINESSES WITH AN EYE FOR DETAIL SEE PAGE 4 FOR DETAILS

SONY ERICSSON ARC > 4.2-inch Reality Display,

powered by the Sony Mobile BRAVIA® Engine

> Super-slim, ergonomic design at just 8.7mm

> Stunning movies and stills with 8.1MP camera

> Latest Android™ 2.3 OS

> 24/7 CUSTOMER SERVICE

AVAILABLE TO BUSINESS CUSTOMERS WHO CHOOSE THE $99 OR $129 TIMELESS PLAN SEE PAGE 9

AUGUST 2011

optusbusiness.com.au 1300 051 951 1373313 8/11


Here’s an idea:

Why follow the masses? The HTC Incredible S has an understated uniqueness of its own. If you want elegant contoured design and a stunning 4� super LCD screen with

HTC Incredible S

Exclusive to the Optus Group

The HTC logo, HTC Incredible S and the HTC quietly brilliant logo are trademarks of HTC Corporation. All trademarks, trade names, logos and product names may be the trademarks of their respective owners. Optus 3G dual band is part of The Optus Open Network and refers to our UMTS2100MHz/900MHz coverage. 3G services available throughout The Optus Open Network with compatible 3G dual band handset, subject to network availability. Excludes video call or content streaming. See www.optus.com.au/coverage for details.


WELCOME Why choose Optus Business?

ROHAN GANESON SAYS HELLO.

Business Class Coverage The Optus Open Network™ now reaches up to 97% of the Australian population*. Optus has invested over $2.2 billion in our mobile network over the past five years, with us rolling out an average of two new base stations every working day. Our Business Class Mobile Broadband – allows you to access selected HTTP web content that you need faster with accelerated web browsing^, includes business grade devices and is supported with 24/7 around the clock technical support. Make your data go further in your business – Optus lets you share data between mobile phones and mobile broadband on your portable devices like handsets, modems and tablets.

Welcome to the August edition of the Optus ‘yes’ Guide. I’m delighted to be able to share with you that we recently announced our exciting new alliance with Qantas. To register your interest or to find out more about this new alliance between Optus and Qantas, visit optus.com.au/points This month we are introducing our new Business $79 Timeless Mobile plan which is available for a limited time only over 12 or 24 months. Featuring UNLIMITED standard calls and text, this great new price point will help provide businesses price surety, flexibility and control at a lower cost. To find out more about the new Business Timeless plan see page 9. Please speak with our in-store Business Specialists today, so they can assist you with making the right choice to meet your business needs.

Great Value

Rohan Ganeson

Reach new customers online with complimentary TrueLocal.com.au advertising – it’s your perfect entry into the world of online advertising. A 12-month advertising package is now included on eligible business plans, and is exclusive to Optus. Optus My Account for Business lets you be in control of your Optus services online 24/7. It lets you keep an eye out on real-time and past usage. You can also change rate plans, add/modify features, add-ons and more. Sign up for the free~ My Account service at optusbusiness.com.au/myaccount

Managing Director Optus Small and Medium Business

Rewarding Your Business Qantas Frequent Flyer partnership Optus recently announced our exciting new alliance with Qantas. To register your interest in finding out more about this new alliance between Optus and Qantas, please visit optus.com.au/points

Stay up to date with the latest technology trends, key business concepts and latest IT stories with “Technology Behind Business”. Watch it at youtube.com/optusbusiness

working WITH YOU on all your business needs

Bundling is an invaluable feature of our Optus plan. It makes it easier to manage bills and significantly reduces our administration time, which has helped us increase our business productivity.

Amber, Director, Down To The Woods

> Visit an Optus 'yes' shop

> Call 1300 051 951

> Go to optusbusiness.com.au

BUSINESS 4 SMARTPHONES BUSINESS PLANS 8 & EXTRAS BROADBAND 12 PLANS TRUELOCAL.COM.AU 16 > Watch youtube.com/optusbusiness

~Accessing this service may count towards your data usage. ^Web acceleration is not available for non HTTP content (such as VPN’s and HTTP websites). Web acceleration is available for HTTP web pages popularly viewed by Business Mobile Broadband customers. *Coverage area within the Optus Open Network (TM) is device dependant. 3G services are available to 97% of the population with compatible 3G dual band devices. 3G services are available to 80% of the population with compatible 3G single band devices. See optus.com.au/coverage for details of 3G and 2G coverage.

3


THE

BENEFITS of Android for Business ™

SONY ERICSSON ARC $01 upfront

59

$

BUSINESS COMPLETE PLAN

24 months min cost = $1,416

+ 2GB Included Mobile Data^

Let’s talk (great) functionality Android™ ticks all the boxes when we look at ease of use for business…

> Android™ 2.3 GingerBread > Scratch resistant surface > Touch focus, image

stabilisation, geo-tagging, face and smile detection > 8.1MP camera with auto-focus

Benefits of Android™ Android™ is one of the fastest growing operating systems for smartphones today. With its ease of use and customisable operating system, Android’s flexibility allows you to fully personalise the look of your device to what’s important to you.

> > > >

Run multiple applications simultaneously, seamlessly switch between them and with status alerts, you know when something changes Continuing updates bring new functionality to your phone, such as Google Maps™ with turn-by-turn navigation and full corporate email exchange Customise your home screen with widgets to your favourite pages: Facebook®, Twitter®, MySpace® – or create your own custom screens for each The built-in web browser provides PC-like web browsing with Flash support, faster page loading time, and more.

Best business features: ANDROID™ MARKET Apps created specifically for your needs GPS Helps you get from A to B every time WiFi SUPPORT Check emails, shop online, even make calls VOICE ACTIONS Available for calling, texting, navigation (on Android™ 2.2 onwards).

See page 17-19 for further information.

DID YOU KNOW? BUSINESS 24-month handset warranty available for all eligible handsets purchased on 24-month contracts.

Visit the Business Application Store via Optus Zoo on your handset for a wide range of applications for all your business needs.

The important bits: 1. Early Cancellation fees apply. ^Mobile Internet Data Value: can be used within Australia to access services on Optus Zoo, browsing the Internet from your mobile. Included data value does not include premium services such as international roaming. If you elect to take an eligible Business Mobile Broadband (BMB) service on selected Business BMB plan, the plan’s included mobile data value can be shared. Excess usage charges of $0.10 per MB or part thereof apply (Includes uploads and downloads). Any unused data allowance cannot be rolled over. Standard usage charges apply if you exceed your plans included value. Coverage area is handset dependant. Optus 3G dual refers to our UMTS2100MHz/900MHz coverage. 3G services available throughout the Optus Open Network™ with compatible


BUSINESS SMARTPHONES SAMSUNG GALAXY S II

HTC INCREDIBLE S

$01 upfront

$01 upfront

79

$

49

$

BUSINESS COMPLETE PLAN

BUSINESS COMPLETE PLAN

24 months min cost = $1,896

24 months min cost = $1,176

+ 3GB Included Mobile Data^

+ 1.5GB Included Mobile Data^

> Android™ 2.3 Gingerbread > 4.3-inch Super AMOLED

EXCLUSIVE

TO THE OPTUS GROUP

plus capacitive touch screen > MS Exchange Support > Dual-core processor > 8MP camera

We've partnered with Optus for nearly 5 years now and are pleased with the benefits the company's solutions and services have delivered to our business.

Mark White, CIO Bowens Timber & Building Supplies

> Android™ 2.3

Operating System > Sleek 4-inch touch screen > 8MP camera and HD camcorder > Internal GPS antenna

MOTOROLA DEFY $01 upfront

49

$

BUSINESS COMPLETE PLAN

24 months min cost = $1,176

+ 1.5GB Included Mobile Data^

> Water, dust and

scratch resistant

> Gorilla Glass display > 5MP camera with LED supercap

> 3G dual band

3G dual band handset, subject to network availability. Optus 3G single band refers to our UMTS2100MHz coverage. 3G services only available in Optus 3G single band areas The Optus Open Network™ with compatible 3G single band handset, subject to network availability. Outside these areas, only GSM/GPRS services available. Excludes video call or content streaming. See optus.com.au/coverage for details. ‘yes’ Coverage Commitment applies and is only available at the nominated service address. Android™ is a trademark of Google Inc. All plans and offers: Are subject to the Optus Mobile Fair Go™ policy. For details of all your plans’ inclusions and exclusions see optus.com.au/standardagreement Information correct as at 1 August 2011. #24-month manufacturers warranty: is made up of (i) the Manufacturer’s Handset Warranty supplied by the manufacturer

of your handset, on the terms set out in the documentation that you received when you purchased your handset; and (ii) the Optus Extended Handset Warranty supplied by Optus to eligible customers, which automatically extends your Manufacturer’s Handset Warranty (if less than 24 months) to 24 months, on the same terms. Optus Extended Handset Warranty: You are eligible if on or after 14 November 2010, you (i) purchase a new handset (with a Manufacturer’s Handset Warranty of less than 24 months) from Optus; and (ii) are a consumer or small or medium business customer who connects to an Optus postpaid mobile plan for 24 months (except small or medium business customers who purchase the new handset using technology funds or equipment credits available under their Optus postpaid mobile plan). You must be connected to an Optus postpaid mobile plan

to remain eligible. Not available on Satellite and Pre-Paid handsets. 24-Month Handset Warranty: Manufacturers’ standard warranties typically exclude the right to repair for faults caused by misuse (such as physical damage or liquid ingression) but this will vary depending on your handset and manufacturer. The same exclusions apply to the Optus Extended Handset Warranty. The 24-Month Handset Warranty only covers repair to your handset. (not to handset batteries or accessories). See optus.com.au/standardagreements or ask in store for further details. The benefits given by the 24-Month Handset Warranty are in addition to your other rights and remedies as a consumer under Australian Law. Please see back page 19 for full terms and conditions.

5


SAMSUNG OMNIA 7 $01 upfront

Best business features: OS3

49

$

NEW SYMBIAN ANNA Easy-to-use interface, faster web browsing and enhanced security MAIL FOR EXCHANGE Sync your Microsoft Exchange emails, calendar, contacts and tasks real-time

24 months min cost = $1,176

QUICKOFFICE View, create and edit Microsoft Office documents on your Nokia smartphone

> 4-inch AMOLED

+ 1.5GB Included Mobile Data^

capacitive touch screen

OVI STORE Download thousands of apps and games

tagging, image stabilisation

TO THE OPTUS GROUP

OVI™ MAPS Free voice-guided walk and drive navigation, live traffic updates and detailed travel guides.

> 1Ghz processor for fast use and multi-tasking

> Action tile and hub menu system

Best business features:

NOKIA E6 $01 upfront

49

$

BUSINESS COMPLETE PLAN

24 months min cost = $1,176

+ 1.5GB Included Mobile Data^

> QWERTY and

touch keyboard

> 8MP camera > Free lifetime navigation with Ovi™ Maps

> Pre-installed applications

See page 17-19 for further information

The important bits: 1. Early Cancellation fees apply. ^Mobile Internet Data Value: can be used within Australia to access services on Optus Zoo, browsing the Internet from your mobile. Included data value does not include premium services such as international roaming. If you elect to take an eligible Business Mobile Broadband (BMB) service on selected Business BMB plan, the plan’s included mobile data value can be shared. Excess usage charges of $0.10 per MB or part thereof apply (Data usage includes uploads and downloads). Any unused data allowance cannot be rolled over. Standard usage charges apply if you exceed your plans included value. #Coverage area is handset dependant. Optus 3G dual refers to our UMTS2100MHz/900MHz coverage. 3G services available throughout The Optus Open Network™ with compatible 3G dual band handset, subject to network

> 5MP camera with geo

EXCLUSIVE

OVI

BUSINESS COMPLETE PLAN

availability. Optus 3G single band refers to our UMTS2100MHz coverage. 3G services only available in Optus 3G single band areas The Optus Open Network™ with compatible 3G single band handset, subject to network availability. Outside these areas, only GSM/GPRS services available. Excludes video call or content streaming. See optus.com.au/coverage for details. Symbian trademark is owned by the Symbian foundation Ltd. Microsoft, Windows and the Windows logo are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Please see back page 19 for full terms and conditions. For details of all your plans’ inclusions and exclusions see optus.com.au/standardagreement Information correct as at 1st August 2011. All plans and offers: Are subject to the Optus Mobile Fair Go™ policy.

SOCIAL NETWORKING Stay connected with all your favourite people CALENDAR All your work and personal events in a single view MUSIC & VIDEOS Download songs. EMAIL Outlook and Hotmail OFFICE View and edit office documents.


BUSINESS SMARTPHONES BLACKBERRY® BOLD 9780

Best business features: BLACKBERRY APP WORLD Apps that let you work, play and do more ®

49

$

BUSINESS COMPLETE PLAN

24 months min cost = $1,176

BLACKBERRY® MESSENGER Connect in real-time, anytime

+ 500MB Included Mobile Data^

NEW BLACKBERRY OS Features graphical menus, intuitive navigation, and now, universal search for a more visual and dynamic experience ®

OS6

$01 upfront

QWERTY KEYBOARD Makes communication even easier

> BlackBerry Messenger > Optical trackpad and full ®

QWERTY keyboard

> 5MP camera with LED flash and video recording

TRACKPAD Use your phone with ease.

BLACKBERRY® TORCH 9800 As well as the competitive pricing structure, Optus has also been terrific at contacting us regularly with the latest plans that save us money, and keeping us up-to-date with and connected to the latest technology.

$01 upfront

Bob Peristy, Accountant/Financial Controller EM Signs

> 3.2-inch capacitive

59

$

BUSINESS COMPLETE PLAN

24 months min cost = $1,416

+ 750MB Included Mobile Data^

touch screen

> Optical trackpad and

slide out touchscreen QWERTY keyboard > 5MP camera with LED flash and video recording

The important bits: 1. Early cancellation fees apply. Coverage area is handset dependant. Optus 3G dual refers to our UMTS2100MHz/900MHz coverage. 3G services available throughout the Optus Open Network with compatible 3G dual band handset, subject to network availability. Optus 3G single band refers to our UMTS2100MHz coverage. 3G services only available in Optus 3G single band areas The Optus Open Network™ with compatible 3G single band handset, subject to network availability. Outside these areas, only GSM/GPRS services available. Excludes video call or content streaming. See optus.com.au/coverage for details. ^Mobile Internet Data Value: can be used within Australia to access services on Optus Zoo, browsing the Internet from your mobile. Included data value does not include premium services such as international roaming. If you elect to take an eligible

Business Mobile Broadband (BMB) service on selected Business BMB plan, the plan’s included mobile data value can be shared. Excess usage charges of $0.10 per MB or part thereof apply (Includes uploads and downloads). Any unused data allowance cannot be rolled over. Standard usage charges apply if you exceed your plans included value. BlackBerry®, RIM, research In Motion, SureType, SurePress and related trademarks, names and logos are the property of research In Motion Limited and are registered and/ or used in the U.S. and countries around the world. Please see back page 19 for full terms and conditions. All plans and offers: Are subject to the Optus Mobile Fair Go™ policy. For details of all your plans’ inclusions and exclusions see optus.com.au/standardagreement Information correct as at 1st August 2011.

7


A complete plan for your wireless office, with great value included for calls and text. Plus, there's unlimited VoiceMail within Australia and a massive mobile data allowance10.

> BUSINESS COMPLETE PLANS

SMART VALUE ON PHONE AND DATA BUSINESS COMPLETE PLAN

$79

$59

$49

INCLUDED DATA TO USE IN AUSTRALIA6

3GB

2GB

1.5GB

INCLUDED CAP VALUE TO USE IN AUSTRALIA2

$900

$750

$550

UNLIMITED VOICEMAIL DEPOSIT AND RETRIEVAL WITHIN AUSTRALIA4

UNLIMITED VOICE CALLS TO MOBILES ON THE SAME ACCOUNT NUMBER WITHIN AUSTRALIA5

UNLIMITED STANDARD NATIONAL SMS3 TO MOBILES

N/A

$948/$1,896

$708/$1,416

$588/$1,176

UNLIMITED7 MOBILE ACCESS WITHIN AUSTRALIA TO

MINIMUM TOTAL COST OVER 12/24 MONTHS1

~

BUSINESS CUSTOMERS NOW RECEIVE 24-MONTH HANDSET WARRANTY PROTECTION When you sign up to a new eligible 24-month Business Complete or Business Timeless rate plan. Ask us about Smart Mobile Insurance starting from $13.99 per month8. OPTIONAL BUSINESS MOBILE BROADBAND^ TO SHARE WITH INCLUDED MOBILE DATA

$19.95 per month for 1GB and $0 upfront USB Modem

ALREADY OWN YOUR OWN PHONE? BE REWARDED WITH OUR VALUE PACKED BYO PLANS STARTING FROM $491 PER MONTH Business savvy mobile owners should be rewarded for owning their phone. We allow you to focus on value, with value-packed calls and data plans starting from $491 per month. See page 10 for more details. See page 17-19 for further information

The important bits: Business Complete Plans: 1. Cancellation fees apply 2. Included Cap Value: can be used in Australia on standard national; SMS & MMS, voice and video calls to Australian Fixed lines and Australian mobiles (exclude Pivotel), national diversions, calls to 13/1300 and 1800 numbers. Exclude all other calls and message types. If you exceed your plan’s Included Value in any one billing period, standard rates of your plan will apply. 3. Unlimited standard national SMS offer: only applies to standard national personal and business SMS to Australian mobiles (exclude Pivotel), within Australia. It excludes International SMS, Premium SMS, and Instant Messaging (IM). 4. Unlimited VoiceMail offer: applies to VoiceMail deposits and retrievals within Australia. Diversion charges may still apply. 5. Unlimited Voice Calls to GSM Mobiles onSame Account number: Applies to standard national voice calls, made within Australia, to other Optus GSM Mobile services on the same customer account number. General: available in month to month, 12 or 24-month term. Early Cancellation fees apply. 6. Mobile Internet Data Value: can be used within Australia to access services on Optus Zoo, browsing the Internet from your mobile. Included data value does not include premium services such as international roaming. If you elect to take an eligible Business Mobile Broadband (BMB) service on selected Business BMB plan, the plan’s included mobile data value can be shared. Excess usage charges of $0.10 per MB or part thereof. Data usage will be counted in kilobytes, where 1024KB = 1MB and includes both uploads and downloads. Any unused data allowance cannot be rolled over 7. Unlimited mobile access within Australia to Facebook®, Twitter®, LinkedIn, Myspace, eBay & Foursquare: Only available within Australia only and requires compatible handset. Use of these services is separate and does not count towards your included “Mobile Internet Data”. Excludes links to external websites, social media, SMS or other alert services set up by you. Cannot be used with your Business Mobile Broadband device. Unreasonable use is excluded. Facebook: is a registered trademark of Facebook, Inc. Myspace Mobile: Requires an existing Myspace account. Twitter® and the Twitter logo are trademarks of Twitter Inc. eBay and the eBay logo are trademarks of eBay Inc. All rights reserved. LinkedIn and the LinkedIn logo are registered trademarks of LinkedIn Corporation in the U.S. and/or other countries. All rights reserved. Foursquare and the Foursquare

logo are registered trademarks of Foursquare Labs, Inc. All rights reserved. The call and data features available to you will vary depending on the handset you use. 8. Smart Mobile Insurance: Is issued by Optus Insurance services Pty Ltd ABN 12 005 711 928. Ask Optus for a PDS to see if Optus Mobile Insurance is right for you. Additional charges are payable if a claim is made for the first 3 months of insurance cover and for second and subsequent claims in any 12-month period, excess amounts apply for repair and replacement. Excess amounts are higher for selected smartPhones including Apple iPhones. SmartPhones, e.g. Apple iPhones can only be insured on the Smart Insurance plan. For further details see optus.com.au/insurance ^Business Mobile Broadband: Coverage is available throughout the Optus Open Network in 3G dual band areas, subject to network availability. Not available for sale in NT or TAS (except Hobart) see optus.com.au/bmbcoverage for details. Data usage will be counted in kilobytes, where 1024kb = 1MB and includes both uploads and downloads. If you exceed your plan’s included monthly data allowance, additional excess usage will be charged at 10¢ per MB or part thereof. Cancellation fees apply. Many factors affect speeds such as your distance from the mobile tower, the capacity and load of the mobile tower, which bearer you are currently using (GSM, 3G/HSPA), your hardware and software, the source of your download, and general internet traffic. If you have an existing Optus SMB Mobile Service, you may qualify for a $5 monthly plan discount. To be eligible for this benefit, you must have an Optus SMB Mobile Service and connect to an eligible Business Mobile Broadband plan on the same account and bill. If any eligible service is cancelled and removed, the monthly discount will be removed and your will lose any future benefits. Your plan will be charged at the standard pricing. The ‘yes’ Coverage Commitment (YCC) applies for a period of 7 days from date of activation. Faulty devices are not covered by this YCC. Cancellation fees apply outside the 7 day YCC period. International roaming usage and any voice calls are not included in your data limit. #Coverage: 3G services available throughout the Open Network with compatible 3G dual band handset, subject to network availability. Outside these areas, only GSM/GPRS services available (excludes video call or content streaming) see optus.com.au/coverage for details. ‘yes’ Coverage Commitment applies and is only available at the nominated service address.

~24-month manufacturers warranty: is made up of (i) the Manufacturer’s Handset Warranty supplied by the manufacturer of your handset, on the terms set out in the documentation that you received when you purchased your handset; and (ii) the Optus Extended Handset Warranty supplied by Optus to eligible customers, which automatically extends your Manufacturer’s Handset Warranty (if less than 24 months) to 24 months, on the same terms. Optus Extended Handset Warranty: You are eligible if on or after 14 November 2010, you (i) purchase a new handset (with a Manufacturer’s Handset Warranty of less than 24 months) from Optus; and (ii) are a consumer or small or medium business customer who connects to an Optus postpaid mobile plan for 24 months (except small or medium business customers who purchase the new handset using technology funds or equipment credits available under their Optus postpaid mobile plan). You must be connected to an Optus postpaid mobile plan to remain eligible. Not available on Satellite and PrePaid handsets. 24-Month Handset Warranty: Manufacturers’ standard warranties typically exclude the right to repair for faults caused by misuse (such as physical damage or liquid ingression) but this will vary depending on your handset and manufacturer. The same exclusions apply to the Optus Extended Handset Warranty. The 24-Month Handset Warranty only covers repair to your handset. (not to handset batteries or accessories). See optus.com.au/standardagreements or ask in store for further details. The benefits given by the 24-Month Handset Warranty are in addition to your other rights and remedies as a consumer under Australian Law. Please see back page 19 for full terms and conditions. Only available for new or eligible existing small or medium business customers as defined by Optus who pass the Optus credit assessment and are accepted by Optus. For the first month, you will only pay part of the minimum spend and you will also receive only part of the included value. For technical and commercial reasons not all offers may be available to all customers. All plans and offers: Are subject to the Optus Mobile Fair Go™ policy. For details of all your plans’ inclusions and exclusions see optus.com.au/standardagreement Information correct as at 1 August 2011. SingTel Optus Pty Ltd ABN 90 052 833 208.


BUSINESS MOBILE PLANS LOOKING FOR GREAT VALUE? Enjoy unlimited calls2 and massive data. Also receive a new phone every year with the 24-month $129 plan†.

> BUSINESS TIMELESS PLANS FOR ALL YOUR BUSINESS NEEDS BUSINESS TIMELESS PLAN INCLUDED DATA TO USE IN AUSTRALIA4

$129

$99

$79

UNLIMITED5 (from your mobile handset) PLUS 10GB (to be shared with Optional

5GB

750MB

Business Mobile Broadband)

UNLIMITED MOBILE ACCESS WITHIN AUSTRALIA TO6

INCLUDED CALL & TEXT VALUE TO USE IN AUSTRALIA2

UNLIMITED

Standard National: > Calls to Australian fixed lines > Voice & video calls, SMS & MMS to Australian mobiles (exclude Pivotel)

> Voicemail deposits & retrievals > 13/1300/1800 calls

UNLIMITED

Standard National: > Calls to Australian fixed lines > Voice & video calls, SMS & MMS to Australian mobiles (exclude Pivotel)

> Voicemail deposits & retrievals > 13/1300/1800 calls

UNLIMITED

Standard National: > Calls to Australian fixed lines > Voice & video calls, SMS & MMS to Australian mobiles (exclude Pivotel)

> Voicemail deposits & retrievals

$180

$0

$0

$1,548/$3,096

$1,188/$2,376

$948/$1,896

Easy phone access to a team of Customer Service specialists, 24 hours a day, 7 days a week.

UPGRADE AFTER 12 MONTHS (See below) OPTIONAL BUSINESS MOBILE BROADBAND^

INCLUDED INTERNATIONAL CALL VALUE IN AUSTRALIA3 MINIMUM TOTAL COST OVER 12/24 MONTHS1 ADDITIONAL BUSINESS TIMELESS BENEFITS 24/7 CUSTOMER SERVICE

$19.95 per month for 1GB and $0 upfront USB modem

TO SHARE WITH INCLUDED DATA

UPGRADE AFTER 12 MONTHS†

Want the latest mobile? With a 24 month $129 Business Timeless plan you can get a new phone every year. As long as you recommence a new $129 Business Timeless 24 month plan you can upgrade your mobile every 12 months. You will be eligible for your first upgrade after you have completed 12 months of your contract.

The important bits: Business Timeless Plans: 1. Cancellation fees apply. 2. Included Call and Text Value: includes Unlimited Standard National SMS and MMS, Voice and Video Calls, National Diversions to Australian Fixed lines and Australian mobiles (exclude Pivotel), 13/1300 calls and VoiceMail deposits and Retrievals within Australia. Excludes all other call and message types. Normal charges apply for those calls and services that are not part of the unlimited value. 3. Included International Call Value: includes International Voice Calls, SMS, and MMS, made and sent within Australia. Excludes all other usage types including international roaming and data used while roaming. Any unused portion of the International Value expires at the end of each bill cycle. Standard ‘yes’ Business International rates apply for usage over the included International Value. 4. Mobile Internet Data Value: can be used within Australia to access services on Optus Zoo, browsing the Internet from your mobile. Included data value does not include premium services such as international roaming. If you elect to take an eligible Business Mobile Broadband (BMB) service on selected Business BMB plan, the plan’s included mobile data value can be shared. Excess usage charges of $0.10 per MB or part thereof. Data usage will be counted in kilobytes, where 1024KB = 1MB and includes both uploads and downloads. Any unused data allowance cannot be rolled over †129 upgrade rules: From May 1st 2011, customers who commit to a new $129 Business Timeless plan on a 24 month minimum term are able to upgrade onto a new 24 month term with handset after completing 12 months of their 24 month minimum term. Service must be billing onto a mobile plan with a minimum commitment of $129 per month for the previous consecutive 12 months. Service must have completed at least month 12 of their 24 month minimum term. Service must commit to a new 24 month minimum term on a rate plan with a minimum commitment of $129 per month. Subject to availability and other factors not all handsets may be available for $0 upfront at time of recontracting. Please refer to Sales staff for more information. Full terms & conditions see optus.com.au/standardagreement General: available in month to month, 12 or 24-month term. Early Cancellation fees apply. 5. Unlimited Mobile Internet Data Value on the $129 Business Timeless: Can be used, within Australia, to access services on Optus Zoo and iZoo and browsing the Internet from your mobile ONLY. Unlimited Mobile Internet Data cannot be shared with the

Business BMB service or be used as mobile for tethering (using your mobile as a modem). 6. Unlimited mobile access within Australia to Facebook®, Twitter, LinkedIn, Myspace, eBay & Foursquare: Only available within Australia only and requires compatible handset. Use of these services is separate and does not count towards your included “Mobile Internet Data”. Excludes links to external websites, social media, SMS or other alert services set up by you. Cannot be used with your Business Mobile Broadband device. Unreasonable use is excluded. Facebook: is a registered trademark of Facebook, Inc. Myspace Mobile: Requires an existing Myspace account. Twitter® and the Twitter logo are trademarks of Twitter Inc. eBay and the eBay logo are trademarks of eBay Inc. All rights reserved. LinkedIn and the LinkedIn logo are registered trademarks of LinkedIn Corporation in the U.S. and/or other countries. All rights reserved. Foursquare and the Foursquare logo are registered trademarks of Foursquare Labs, Inc. All rights reserved. The call and data features available to you will vary depending on the handset you use. ^Business Mobile Broadband: Coverage is available throughout the Optus Open Network in 3G dual band areas, subject to network availability. Not available for sale in NT See optus.com.au/bmbcoverage for details. Data usage will be counted in kilobytes, where 1024kb = 1MB and includes both uploads and downloads. If you exceed your plan’s included monthly data allowance, additional excess usage will be charged at 10¢ per MB or part thereof. Cancellation fees apply. Many factors affect speeds such as your distance from the mobile tower, the capacity and load of the mobile tower, which bearer you are currently using (GSM, 3G/HSPA), your hardware and software, the source of your download, and general internet traffic. If you have an existing Optus SMB Mobile Service, you may qualify for a $5 monthly plan discount. To be eligible for this benefit, you must have an Optus SMB Mobile Service and connect to an eligible Business Mobile Broadband plan on the same account and bill. If any eligible service is cancelled and removed, the monthly discount will be removed and your will lose any future benefits. Your plan will be charged at the standard pricing. The ‘yes’ Coverage Commitment (YCC) applies for a period of 7 days from date of activation. Faulty devices are not covered by this YCC. Cancellation fees apply outside the 7 day YCC period. International roaming usage and any voice calls are not included in your data limit. #Coverage area is

handset dependant. Optus 3G dual refers to our UMTS2100MHz/900MHz coverage. 3G services available throughout the Optus Open Network with compatible 3G dual band handset, subject to network availability. Optus 3G single band refers to our UMTS2100MHz coverage. 3G services only available in Optus 3G single band areas The Optus Open Network™ with compatible 3G single band handset, subject to network availability. Outside these areas, only GSM/GPRS services available. Excludes video call or content streaming. See optus.com.au/coverage for details. ‘yes’ Coverage Commitment applies and is only available at the nominated service address. Only available for new or eligible existing small or medium business customers as defined by Optus who pass the Optus credit assessment and are accepted by Optus. For the first month, you will only pay part of the minimum spend and you will also receive only part of the included value. For technical and commercial reasons not all offers may be available to all customers. All plans and offers: Are subject to the Optus Mobile Fair Go™ policy. For details of all your plans’ inclusions and exclusions see optus.com.au/standardagreement Information correct as at 1 August 2011. SingTel Optus Pty Ltd ABN 90 052 833 208.

9


> BUSINESS BYO PLANS

BRING YOUR HANDSET TO OPTUS BUSINESS BYO PLANS

Our Business BYO Plans offer customers great value for bringing their handset to Optus.

$49 BUSINESS COMPLETE BYO

$89 BUSINESS TIMELESS BYO

$99 BUSINESS TIMELESS BYO

$49

$89 $69 (BYO Bonus included – see below)

$99 $79 (BYO Bonus included – see below)

$500

UNLIMITED

UNLIMITED

MONTHLY ACCESS FEE1 (per month)

INCLUDED CALL & TEXT VALUE~ TO USE IN AUSTRALIA

Standard national SMS and MMS, voice and video calls to Australian fixed lines and Australian GSM mobiles (excluding Pivotel), international SMS and 13/1300 calls

BYO BONUS

$150 Additional Cap Value PLUS UNLIMITED standard national SMS/MMS to Australian GSM mobiles (excluding Pivotel)

$20 monthly credit included

$20 monthly credit included

1.5GB

3GB

5GB

3

INCLUDED DATA VALUE to use in australia

4

UNLIMITED BlackBerry® POP35 emails and browsing through the BlackBerry® Browser + 500MB

SHARE DATA at an account level

Standard national SMS & MMS, voice and video calls to Australian fixed lines and Australian GSM mobiles (excluding Pivotel) and VoiceMail deposit and retrievals

OR UNLIMITED BlackBerry® POP35 emails and browsing through the BlackBerry® Browser + 1GB

Standard national SMS & MMS, voice and video calls to Australian fixed lines and Australian GSM mobiles (excluding Pivotel), 13/1300 calls and VoiceMail deposit and retrievals

UNLIMITED BlackBerry® POP35 emails and browsing through the BlackBerry® Browser + 2GB

$588

$1,068 or $828 with BYO Bonus

$1,188 or $948 with BYO Bonus

UNLIMITED mobile access to# (within australia)

UNLIMITED VOICEMAIL2 deposits and retrieval (within australia)

MIN TOTAL COST OVER 12 MONTHS

Add 1GB Business Mobile Broadband6 for only $19.95 or 2GB for $24.95^ per month over 24 months. Includes $0 Upfront Platinum USB Modem and the ability to share data between your notebook and mobile phone. ^Min. cost over 24 months for the $49 Business Complete plan and BMB Ultimate 1GB plan is $1,654.80 and for 2GB plan is $1,774.80. Price includes $5 bundle discount per mobile service.

Terms & Conditions: 1. Cancellation fees apply. Business Complete & Business Timeless BYO plans only available for new and existing eligible small or medium business customers as defined by Optus who pass the Optus credit assessment and bring their own mobile phone or purchase a mobile phone from Optus. BYO plans available on a 12-month term only. 2. Unlimited VoiceMail offer: applies to VoiceMail deposits and retrievals within Australia. Diversion charges may still apply. 3. BYO Bonus: $49 Business Complete BYO plan; Eligible customers will receive $150 additional cap value plus unlimited standard national SMS/MMS to Australian GSM mobiles(excluding Pivotel). $89 and $99 Business Timeless BYO plan; Eligible customers will receive a $20 credit each month. BYO Bonus ends at the completion of 12-month term or a rateplan change to another plan is actioned. Customers must recontract for another 12-month term to continue receiving the BYO Bonus. Minimum cost for $49 Business Complete BYO plan is $588. Minimum cost for $89 Business Timeless BYO plan is $1,068 or $828 with BYO Bonus. Minimum cost for $99 Business Timeless BYO plan is $1,188 or $948 with BYO Bonus. 4. Mobile Internet Data Value: can be used within Australia to access services on Optus Zoo, browsing the Internet from your mobile. Included data value does not include premium services such as international roaming. If you elect to take the Business BMB service the plans included data value can be shared. Excess usage charges of $0.10 per MB or part thereof apply (Includes uploads and downloads). Any unused data allowance cannot be rolled over. 5. Unlimited BlackBerry POP3 Email & Browsing through the BlackBerry Browser: Traffic through the BlackBerry Browser and BlackBerry Internet Browser, within Australia, only and specifically excludes use of the Optus Zoo Browser and International Roaming. Customers must have

a BlackBerry or BlackBerry Connect handset to access this service. 6. Business Mobile Broadband: Coverage is available throughout the Optus Open Network in 3G dual band areas, subject to network availability. Not available for sale in NT. See optus.com.au/bmbcoverage for details. Data usage will be counted in kilobytes, where 1024kb = 1MB and includes both uploads and downloads. If you exceed your plan’s included monthly data allowance, additional excess usage will be charged at 10¢ per MB or part thereof. Cancellation fees apply. Many factors affect speeds such as your distance from the mobile tower, the capacity and load of the mobile tower, which bearer you are currently using (GSM, 3G/HSPA), your hardware and software, the source of your download, and general internet traffic. If you have an existing Optus SMB Mobile Service, you may qualify for a $5 monthly plan discount. To be eligible for this benefit, you must have an Optus SMB Mobile Service and connect to an eligible Business Mobile Broadband plan on the same account and bill. If any eligible service is cancelled and removed, the monthly discount will be removed and your will lose any future benefits. Your plan will be charged at the standard pricing. The ‘yes’ Coverage Commitment (YCC) applies for a period of 7 days from date of activation. Faulty devices are not covered by this YCC. Cancellation fees apply outside the 7 day YCC period. International roaming usage and any voice calls are not included in your data limit. ~Included Cap Value: can be used in Australia on, standard national; SMS & MMS, voice and video calls to Australian Fixed lines and Australian GSM mobiles (exclude Pivotel), VoiceMail deposit and retrieval, national diversions, calls to 13/1300 (excluding $89 Business Timeless BYO) and 1800 numbers, and standard international SMS to GSM mobiles. Exclude all other calls and message types. If you exceed your plan’s Included Value in any one

billing period, standard rates of your plan will apply. #Unlimited mobile access to Facebook®, Twitter, LinkedIn, Myspace, eBay & Foursquare: Only available within Australian only and requires compatible handset. Use of these services is separate and does not count towards your included “Mobile Internet Data”. Excludes links to external websites, social media, SMS or other alert services set up by you. Cannot be used with your Business Mobile Broadband device. Unreasonable use is excluded. Facebook: is a registered trademark of Facebook, Inc. Myspace Mobile: Requires an existing Myspace account. Twitter® and the Twitter logo are trademarks of Twitter Inc. eBay and the eBay logo are trademarks of eBay Inc. LinkedIn and the LinkedIn logo are registered trademarks of LinkedIn Corporation in the U.S. and/or other countries. All rights reserved. Foursquare and the Foursquare logo are registered trademarks of Foursquare Labs, Inc. All rights reserved. LinkedIn and the LinkedIn logo are registered trademarks of LinkedIn Corporation in the U.S. and/or other countries. All rights reserved. Foursquare and the Foursquare logo are registered trademarks of Foursquare Labs, Inc. All rights reserved. Coverage: 3G services available throughout the Open Network with compatible 3G dual band handset, subject to network availability. Outside these areas, only GSM/GPRS services available. See optus.com.au/coverage for details. ‘yes’ Coverage Commitment applies and is only available at the nominated service address. All plans and offers: Are subject to the Optus Mobile Fair Go™ policy. For details of all your plans’ inclusions and exclusions see optus.com.au/standardagreement Information correct as at 01 August 2011.


BUSINESS PLAN EXTRAS > BIZ VOICE TO TEXT

MORE VALUE FOR YOUR MOBILE PLAN

Add extra value to your plan. Ask in store about more Business extra's available Josh Today, 9:30am

Hi Frank I just wanted to let you know that I'm running 10 minutes late for our meeting.

Biz Voice to Text

- spoken through SpinVox, Listen: +61411000321 Sent from my HTC

In a meeting and can’t access your VoiceMail messages? BizVoice to Text simply takes the message that’s been left for you and converts into an SMS, allowing you to access and reply to your messages discretely.

1 / 15 1 / 15 1 / 15 1 / 15 1 / 15

To activate this service and receive 1 FREE month*, text the word ON to 7746.

GET UNLIMITED MESSAGE CONVERSIONS FIRST MONTH FREE FOR ALL NEW SUBSCRIBERS* FOR ONLY $6.99 PER MONTH

> 124 YES

> BUSINESS GROUP CALL

Need a number? Then simply dial 124 YES (124 937) from your mobile and an operator will connect you directly. The service costs $1.50 per call (inc GST) + your standard call costs as determined by your chosen rate plan within Australia. Need to talk to your team but just can’t get them into the same room? All Optus GSM Mobile customers can now hold a conference call with up to 5 other people at the same time. There are no set up fees and no monthly subscription for this service. You simply pay for the cost of each person who dials into the Group Call.

For more information on Group Call, 124YES, or Biz Voice to Text talk to one of our Business Specialists at your nearest Optus Store.

The important bits: *Biz Voice to text: The 30 day FREE access period is available to all new Biz Voice to Text subscribers and can only be received once. 124 YES: is an Optus directory assistance service available to Optus customers for use within Australia on GSM mobile handsets only. An operator will directly connect you to your requested number. This service is not available whilst roaming internationally. A Flagfall of $1.50 plus the local rates according to your standard pricing plan will apply for the duration of the call. You will also receive a confirmation SMS containing

the number you have requested. SMS must be active on your mobile service to receive in order for you to receive this confirmation. SMS messages received from the 124YES service will not incur additional charges. The 124 YES Flagfall & call charges will be charged irrespective of whether or not the requested destination number is engaged (not contactable) or unable to be found. Group Call: There is no monthly subscription fee for this service, you’re simply charged for the cost of each individual call you initiate into the group

call, which will be charged at the standard call rate as determined by your preferred into the call group plan. Information correct as at 1 August 2011. Offer may be withdrawn or changed at anytime without notice. For full details, see optus.com.au/standardagreements SingTel Optus Pty Limited ABN 90 052 833 208

11


> BUSINESS MOBILE BROADBAND PLANS

Need connection 24/7? Working on the go is made flexible and easy with our reliable and speedy coverage for all circumstances.

STAYING CONNECTED MADE EASY Get the business advantage Greater coverage than ever before – The Optus Open Network™ now reaches up to 97% of the Australian population^.

Peace of mind – with 24/7 phone access to dedicated IT Certified Business Technical Support.

7-day ‘yes’ Coverage Commitment – If you’re not completely satisfied with your mobile broadband coverage experience within the first 7 days of activation, we’ll release you from your contract without penalty, no questions asked.

Accelerated web browsing† – allows you to access selected HTTP web content you need faster.

Choose the plan which suits your needs WHAT'S INCLUDED: (FOR BUNDLED PRICE)

$19.95*

$29.95*

ACCESS FEE ON A 12-MONTH PLAN 3MONTHS ½ PRICE 8

$39.95* OR

$59.95*

$79.95*

ACCESS FEE ON A 24-MONTH PLAN 6 MONTHS ½ PRICE 8

NOT AVAILABLE WITH MOTOROLA XOOM

PLAN TERM AVAILABLE DATA ALLOWANCE MINIMUM TOTAL COST• (when bundled with a $49 Business Complete plan)

Month-to-month, 12 or 24 months 2GB1

4GB1

8GB1

10GB1

16GB1

$827.404

$947.404

$1,067.404

$1,307.404

$1,547.404

Price per month when bundled with an eligible 24-month mobile plan, excludes any monthly device repayments. Cancellation fees apply.

Add $5 per month and share your data allowance between your eligible mobile broadband 3

5

device and mobile phone plan on the same account.

Min total cost on a $19.95 Business Mobile Broadband plan bundled with a $49 Business Complete plan is $1,774.80 over 24months

See page 17–19 for further information

DID YOU KNOW?

BYO DEVICE#

Bring your own device on a Business Mobile Broadband plan. For more information on Optus approved mobile broadband devices, visit optus.com.au/bmbbyo

The important bits: 1. Usage is counted in kilobytes and includes uploads and downloads. International roaming usage is not included in your data limit. Excess usage data charges apply if you exceed your monthly allowance. Any unused data cannot be rolled over. 2. Only applies to Mobile Broadband plans and not Mobile Phone plans. 3. Sharing: If you elect to take a BMB Ultimate service plan, the plan’s included data value can only be shared with an applicable Optus SMB Mobile, or applicable Optus BMB shared plan which are on the same account and bill. 4. When bundled with a $49 Complete Business Ultimate Mobile plan. 5. Min Total Cost over 24 months is $2,014.80 when bundled with a $49 Business Complete Ultimate Plan (see page 8 for more information). 6. ‘yes’ Coverage Commitment: The ‘yes’ Coverage Commitment (YCC) applies for a period of 7 days from date


BROADBAND PLANS Bundle Business Mobile Broadband with a mobile plan WHILE STOCKS LAST

SAMSUNG GALAXY TAB

MOTOROLA XOOM

6 MONTHS $07 upfront on ½ PRICE 8GB 24-month plan ACCESS FEE

39.95

$207 upfront on 4GB 24-month plan

29.95

8

$

$

per month when bundled with an eligible mobile. 24 months total min cost = $2,614.80 when bundled with a $49 Business Complete Plan.

per month when bundled with an eligible mobile. 24 months total min cost = $2,374.80 when bundled with a $49 Business Complete Plan.

+ $5 to share3 data5

+ $5 to share3 data5

> 7-inch touch screen > WiFi enabled > Need for Speed game > Free premium

> 10.1-inch HD Touch screen > Adobe Flash support > 32GB internal storage > Android™ 3.1

turn-by-turn navigation

OPTUS PORTABLE WIFI $07 upfront on 4GB 12-month plan

29

$

.95

OPTUS PLATINUM USB 3 MONTHS

½ PRICE8 ACCESS FEE

$07 upfront on 2GB 12-month plan

19

$

.95

3 MONTHS

½ PRICE8 ACCESS FEE

per month when bundled with an eligible mobile. 12 months total min cost = $947.40 when bundled with a $49 Business Complete Plan.

per month when bundled with an eligible mobile. 12 months total min cost = $827.40 when bundled with a $49 Business Complete Plan.

+ $5 to share3 data5

+ $5 to share3 data~

> Share connectivity amongst

> Plug and play > Automatic firmware updates > External antenna included

colleagues or devices > Up to five simultaneous connections > 100hrs standby time and 3.5hrs working time > Weighs just 90g

of activation. Faulty devices are not covered by this YCC. Cancellation fees apply outside the 7 day YCC period. YCC applies and is only available at the nominated service address. Visit optus.com.au/standardagreements for full details. 7. Cancellation fees apply to 12 and 24 month plans. Android™ is a trademark of Google Inc. Information correct as of 1 July 2011. 8. For 3Mth/6Mth Half price Offers: To be eligible for this offer a customer must purchase a new or recontracted SMB BMB Pro or Ultimate 12 or 24 month plan. This offer is valid until 31 August 2011 unless withdrawn earlier. The discount will be offered in the form of monthly credits to the value of half the rate plan monthly access fee. The first monthly credit will be applied on the 2nd or 3rd bills (depending on your bill cycle) of your BMB service. The discount does not apply to any additional hardware

repayments. This promotion does not apply to the Samsung Galaxy Tab 10.1 and Motorola Xoom devices. †Web acceleration: is not available for non-HTTP Optus Open Network™ content (such as VPNs and HTTPS websites). Web acceleration is available for HTTP web pages popularly viewed by Business Mobile Broadband customers. ^Coverage: Optus 3G dual band is part of The Optus Open Network™ and refers to our UMTS2100MHz/900MHz coverage. With 3G dual band devices, coverage is available throughout the Optus Open Network™ in 3G dual band areas, subject to network availability. Not available for sale in NT or TAS (except Hobart). See optus.com.au/bmbcoverage for details. #BYO device: please check optus.com.au/bmbbyo to see if your device is on the list of compatible modems or devices. As part ofthe Business Mobile Broadband service, Optus will provide

technical support for the mobile broadband service only and cannot provide you with technical support for your own modem or device and may refer you to the device manufacturer for technical assistance. *Bundle Pricing: The per month price outlined includes a $5 monthly plan discount which is applied if you have an eligible existing Optus SMB mobile service and connect to an eligible BMB plan on the same account and bill. ~Min total cost over 24 months is $1,774.80 when bundled with a $49 Business Complete Plan.

13


> OPTUS 3G HOME ZONE

An exclusive to the Optus Network.

IMPROVED COVERAGE PLUS MORE

AL AVAILSAO FOR YO BLE OFFICEUR Ask in s

Enjoy up to 5 Bars mobile coverage

> For you and 11 of your family and friends > Supports up to four simultaneous users

tore!

Making unlimited mobile calls As the Primary Account Holder, the calls that you make over your Optus 3G Home Zone are credited back to your account for

> Calls to standard local and national fixed lines (excludes some call types)

> Calls to Australian mobiles (excludes pivotel)

What you need

> A high speed broadband service with an eligible ISP

> The Optus 3G Home Zone can operate with other compatible broadband service providers. Ask an Optus Team Member or check optus.com.au/homezone to see if it will work with yours!

Optus 3G Home Zone Plan Receive the benefits of Optus 3G Home Zone for a small monthly fee.

OPTUS RATE PLANS $59 OR ABOVE MONTHLY FEE

$25

MONTHLY SPECIAL OFFER CREDIT

$20

NET MONTHLY COST (INCLUDING SPECIAL OFFER)

$5

MINIMUM TOTAL COST OVER 24 MONTHS = (24 X NET MONTHLY COST)

$120

LIMITED TIME OFFER!+

GET THE OPTUS 3G

HOME ZONE FOR $5 PER MONTH

See page 17–19 for further information

DID YOU KNOW?

GETTING CONNECTED TO OPTUS 3G HOME ZONE If you hear 3 beeps on your mobile when you make a call, you know you're connected to your Optus 3G Home Zone.

The important bits: *Optus 3G Home and Unlimited Call offer: Available for use in selected areas only. Includes one Optus 3G Home Zone device and unlimited standard local and national calls to fixed lines and Australian GSM mobiles within Australia. Unlimited calls only available to the registered primary user and calls must originate from the Optus 3G Home Zone device. Calls that originate from the Home Zone Device will be preceded by 3 tones to indicate that the call is going through the Home Zone device and not from any other coverage provided by the Optus Network. Offer excludes calls to: VoiceMail, 13/1300 & Premium Service calls, satellite calls, calls to Pivotel, Diversions, VoiceMail Retrievals, International SMS/MMS/Video, Data generating services and any local, national or mobile calls that do not originate from the Optus Home Zone Device. Signal will vary from Home to home. Unlimited call feature: is not available or transferable to other mobiles, including those registered as secondary users.

Calls that originate from the Home Zone device will not contribute towards the customers cap rate plan charges. Cancellation: If you choose to cancel the Home Zone + Unlimited bolt-on within the 24 month contract period you will be charged a $300 prorated early cancellation fee for it ($25 x number of months remaining). Available on selected Optus mobile rate plans only. Emergency Calls: This device should not be relied upon as the sole means for making emergency calls. +Available for Post-Paid Mobile customers on eligible $59 Plans or higher who connect between 16th July – 31st August 2011. For Full terms and conditions visit optus.com.au/homezone


BROADBAND AND FIXED PLANS > ‘yes’ BUSINESS FUSION PLANS

MERGE YOUR BROADBAND AND OFFICE PHONE We're giving you the option to merge your broadband and office phone, so you save. This is seriously good value and perfect for your small business needs.

109

$

1 per month

Over 24 months Minimum total cost = $2,616

=

Fast5 Broadband up to

+

500GB

3

then limited to 256Kbps

> UNLIMITED^2 standard local and national calls to Australian fixed lines > UNLIMITED^2 calls to 13/1300 numbers > UNLIMITED^2 standard national calls to Australian mobiles

FREE

CONNECTION & DELIVERY*

+

WiFi4 Modem

> FREE Optus VoiceMail within Australia

^Optus Local and Long Distance Fair Go™ Policy applies. *A $55 New Number fee applies if you do not transfer your existing phone number to Optus.

> Easy installation: with a self-install WiFi modem, meaning > Business support: around-the-clock business technical you are up and running in the minimum amount of time. support offering total peace of mind.

> NAKED BUSINESS BROADBAND

INTERNET PLAN WITH HUGE DATA ALLOWANCE

89

$

6 per month

Over 24 months Minimum total cost = $3,096

=

Fast5 Broadband up to

500GB

then limited to 256Kbps

> Free static IP address9: so you can set up VPNs and utilise other business applications.

The important bits: 'yes' Business Fusion: Plans available to credit approved business Optus Broadband and Office Phone customers who connect all relevant services in the same name and service address to the Optus Direct network for a minimum term of 24 months. Limit of one Optus ‘yes’ Business Fusion plan per customer. For standard rates, refer to page 18. 1. Minimum Total Cost: includes relevant monthly access fee paid over 24 months with payment by direct debit. Cancellation fees apply. A $50 plan downgrade fee applies if you change to a lower ‘Yes’ Business Fusion plan at any time during your agreement period. A $2.20 per month fee applies if your account is not paid by direct debit. Optus Broadband and Office Phone services are not available to all businesses in all areas or in NT and TAS. 2. Exclusions: Premium calls, 19XX calls, calls to nonOptus mobiles (not applicable to ‘Yes’ Business Fusion $109 and ‘Yes’ Business Fusion $129), calls to Pivotel and satellite phones, calls made over another

7

+

WiFi8 Modem

ASK IN-STORE ABOUT OUR OTHER NAKED PLANS

> 15 mailboxes: so more of your staff can keep in touch.

carrier’s network, international calls, calls to national fixed or GSM mobile services that then divert/switch or re-route overseas, Directory Assistance and Operator service calls plus other services such as Unlisted Number service. 3. Data Allowances: If you exceed your data allowance your service will be speed limited to 256Kbps until the end of your billing month. 4. WiFi modem: available for new Optus Broadband customers only. If you move to a plan lower than $99 per month, or cancel your ‘Yes’ Business Fusion service within 3 months of commencing your minimum term, a $140 hardware fee applies. 5. Speed: Speeds are based on network testing. Maximum speed is 20Mbps. About 70% of Optus Direct customers on the DSLD network can typically access average speeds of over 5Mbps Actual speeds may be slower as many factors affect speed. Information correct: as at 1 August, 2011. For full terms and conditions visit optus.com.au/standardagreement SingTel Optus Pty Limited ABN 90 052 833 208.

Naked DSL: Plans available to credit approved business Optus Broadband customers who connect their service to the Optus Direct networks for a minimum term of 12 months. 6. Minimum total cost: over 24 months for customers paying by direct debit. Cancellation fees apply. 7. Monthly data allowance includes uploads and downloads. Exceeding your data allowance will result in the service being speed limited to 256kbps until the end of your billing month. +Includes uploads and downloads. 8. WiFi modem available for new Optus Business Broadband customers only. If you connect on a 24 month plan and receive a free WiFi modem and cancel your plan within 3 months of commencing your agreement, a $140 hardware fee applies. 9. One FREE Static IP address is provided per service. The IP address is not included by default and must be requested. See over for full terms and conditions.

15


> REACH MORE CUSTOMERS ONLINE

WITH A TRUELOCAL.COM.AU ADVERTISING PACKAGE

Extensive distribution of your business across Australia’s leading business search websites*.

What is TrueLocal.com.au? TrueLocal.com.au is an online directory of Australian businesses where you can search for a business in your local area and be sure to get the results that are the most relevant to you. As a News Limited business, TrueLocal.com.au gets businesses: > Greater exposure by sharing business details across their impressive partner network, which includes Google™, Yahoo!®7, Optus, Navman, TrueLocal.com.au and many others > 8.6 million business searches across the Truelocal.com.au network each month.

To receive your TrueLocal.com.au Advertising Package, sign up to a 24-month Optus Business $79 Plan or above by 30 September, 2011. Who is eligible for the Truelocal.com.au offer? Offer is available to new and re-contracting Optus Business customers. Basic Package To receive the BASIC Advertising Package you must sign-up to an eligible Optus Business mobile rate plan: > With a monthly access fee of $79 or above OR > A monthly access fee that is less than $79 with at least one other value added service at $4.95 or more. Priority Package > To receive the PRIORITY Advertising Package sign-up six or more eligible plans on the same day. To activate your account simply: 1. Sign-up to an eligible 24-month Optus Business $79 plan or above by 30 September 2011 and provide your email address. 2. You’ll receive a welcome email from TrueLocal.com.au within 3 business days. You’ll then need to complete the TrueLocal.com.au Activation Wizard and agree to TrueLocal.com.au terms and conditions. 3. Your registration is complete.

What is included in your TrueLocal.com.au Advertising Package? 12-MONTH TRUELOCAL.COM.AU PRIORITY ADVERTISING PACKAGE

OR

($1,161 INC GST AND EXCLUDES COST OF YOUR OPTUS BUSINESS MOBILE)

12-MONTH TRUELOCAL.COM.AU BASIC ADVERTISING PACKAGE

($435 INC GST AND EXCLUDES COST OF YOUR OPTUS BUSINESS MOBILE)

Priority Advertising Packages are a great starting point for increasing your visibility within the site. Priority Advertising Packages include:

A Basic Advertising Package on TrueLocal.com.au offers the perfect entry into the world of online advertising. Basic Advertising Packages include:

> Higher placement in search results > Business details page, with up to ten images, three special offers and three attachments > We bid for your business name to appear in Google™ and Yahoo!™ search results > Direct links to your email address and website.

> A boost in the search results > Your business name, address and phone number > A bold business name in TrueLocal.com.au search results > A more detailed business description on your business details page with up to five photos.

See page 17–19 for further information

The important bits: TrueLocal.com.au Advertising Package (Offer): Conditions apply. Available to credit-approved Optus small or medium business customers, as defined by Optus, who meet the eligibility criteria for the Offer. Eligibility: For full details see optus.com.au/truelocalbusiness or contact your nearest Optus dealer.

Limit of 1 Offer per ABN/ACN/ARBN. Valid between 01/10/10 and 30/09/11 (inclusive), unless withdrawn earlier. Optus reserve the right to change the change the Offer period. Offer may not be combined with any other offer unless specified. TrueLocal Advertising packages are provided by TrueLocal.com.au

*TrueLocal search tracker March 2010. Includes TrueLocal partner network and directory assistance. Information correct as at 1 July 2011. SingTel Optus Pty Ltd ABN 90 052 833 208


EVERYTHING YOU NEED TO KNOW Small Medium Business – General Terms for All Offers: All prices quoted are GST inclusive. Your application is subject to an Optus credit assessment and acceptance. Offers only available to eligible, credit approved Optus small or medium business customers as defined by Optus. Optus Pre-Paid, MobileSat, service provider customers, or Corporate customers are not eligible. For technical and commercial reasons not all eligible customers will be able to be connected to all plans. Paper Invoice Fee: Online billing will be phased in over time and may not be available to you immediately. If we have advised you that online billing is available to you and you still choose to have a paper bill posted to you, you will be charged a paper invoice fee of $2.20. If online billing is not available to you, we won’t charge you the fee. Optus will advise you of the availability of online billing before any fee is charged. For further information please see optus.com.au/aboutmyaccount Credit Card Fee: If you use a credit, charge or debit card to pay your bill, a 1% fee (inc. GST ) will be charged. This payment processing fee will be shown on your Optus bill after the payment has been processed. Exemptions may apply. Single Bill: Optus may place one or more services that you have with us on a single bill. At point of sale you may choose to have all services billed individually. If you receive a single bill, afterwards it may not be possible to obtain individual bills for your services. All plans and offers: Are subject to the Optus Mobile Fair Go™ policy. For the part month, you will only pay part of the minimum spend and you will only receive part of the included plan value. Cancellation fees apply (please refer above). For details of all your plans’ inclusions and exclusions see optus.com.au/standardagreement Coverage: Coverage area is handset dependant. Optus 3G dual refers to our UMTS2100MHz/900MHz coverage. 3G services available throughout the Optus Open Network with compatible 3G dual band handset, subject to network availability. Optus 3G single band refers to our UMTS2100MHz coverage. 3G services only available in Optus 3G single band areas The Optus Open Network™ with compatible 3G single band handset, subject to network availability. Outside these areas, only GSM/GPRS services available. Excludes video call or content streaming. See optus.com.au/coverage for details. Mobile Data, Optus Zoo and MyZooNow: Optus Zoo activation time may take up to 24 hours. Optus will endeavour to provide current, accurate information but makes no guarantee regarding the timely delivery, currency, or accuracy of any information provided to you as part of the Optus Zoo Update service. Content may be suspended, changed, or terminated without notice. Optus is not responsible for third party content, and sites may be subject to change. Additional charges may apply to access and subscribe to third party content. Content is tailored for viewing on Optus 3G/HS PA and may not include all content and features of Internet websites. Mobile data is supplied in accordance with the terms of the Standard Form of Agreement. You must comply with these terms including our Acceptable Use Policy and Mobile Fair Go™ policy when using the service. The service provides a connection to the Internet via the Optus Mobile 3G/ HSPA and GSM networks. The service is only available to customers within the Optus 3G/HS PA or GSM coverage area and is subject to network availability, refer to optus.com.au/coverage You need to have 2.5G or 3G, compatible mobile phone which is provisioned with the required settings and SIM to activate data use. True Local: Only available on XHTML supported handsets. Data charges will apply to access the service. Content is tailored for viewing on Optus 3G and may not include all content and features of Internet websites. When using True Local your location is automatically accessed to allow provision of correct service information while you are using the service. Should you click on a banner advertisement, a response will be sent to you on an opt-in basis. Handset Locking: Some handsets are locked to the Optus network. Optus can only unlock handsets purchased from an Optus outlet within Australia. For Mobile Account customers only, who wish to use their handset on another network, please call Optus on 133 713. Unlocking fee may apply. Handset Features: Certain features are only available to you if your handset is compatible with the service. Minimum total cost and termination fees for all Business Mobile plans: These Plans are available as a month to month (except the Total Business Cap plans), 12-month or 24-month terms. The ‘Minimum Total Cost’ for a 12 or 24-month plan is set out in the table below and does not include any handset costs or excess usage charges, which are additional. If you choose a 12 or 24-Month Plan and your service is disconnected for any reason, or you switch carriers within the 12 or 24 months, or you choose a month to month plan and handset repayments, you will be required to pay the remaining amount on your handset, if any, plus the applicable ‘Termination Fee’ if you are on a 12 or 24-month contract.

Plan

Min Monthly Spend

Min Total Cost – 12 months

Min Total Cost – 24 months

12-month cancellation fee

24-month cancellation Fee

$49 Business Complete

$49

$588

$1,176

$500 / iPhone $825

$785 / iPhone $1,150

$59 Business Complete

$59

$708

$1,416

$560 / iPhone $835

$790 / iPhone $1,155

$79 Business Complete

$79

$948

$1,896

$590 / iPhone $840

$805 / iPhone $1,170

$99 Business Timeless

$99

$1,188

$2,376

$605 / iPhone $855

$830 / iPhone $1,185

$129 Business Timeless

$129

$1,548

$3,096

$615 / iPhone $865

$840 / iPhone $1,205

Plan

Min Monthly Spend

Min Total Cost – 12 months

Cancellation fee 12-month

$49 Business Complete BYO

$49

$588

$170

$89 Business Timeless BYO

$59

$1,068 or $828 with BYO Bonus

$190

$99 Business Timeless BYO

$79

$1,188 or $948 with BYO Bonus

$200

The Termination Fee is calculated in accordance with the following calculation: 12-Month Plan Months 1–6 Months 7–9 Months 10–12 of Termination Fee 100% 70% 40% 24-Month Plan Months 1–12 Months 13–15 Months 16–18 Months 19–21 Months 22–24 % of Termination Fee 100% 80% 60% 40% 20%. Business Complete: only available for new or eligible existing small or medium business customers as defined by Optus who pass the Optus credit assessment and are accepted by Optus. Existing customers must demonstrate that over the three continuous months prior to applying, you had an average monthly spend equal to at least the monthly access fee of your chosen Business Complete plan. Included Cap Value: can be used in Australia on, standard national SMS and MMS, voice and video calls to Australian Fixed lines and Australian GSM mobiles (exclude Pivotel), VoiceMail retrieval and deposits, national diversions, calls to13/1300 and 1800 numbers. Exclusions: 124 YES (937), International Voice including calls to fixed lines or GSM mobiles that switch/divert or re-route overseas, International Diversions, International Video, International Roaming, International SMS and MMS, International Video Calling, Optus Zoo Browsing, Optus Zoo Downloads, Content Pack (unless specified in promotions), Mobile Internet usage, TrueLocal usage, Directory Assistance, Surepage, Premium Calls, SMS and MMS, VOIP services and usage, and calls/SMS/MMS to Pivotel and Satellite phones. 19XX services. If you exceed the “Included Cap Value” in any one billing period, standard rates of your plan will apply. Unlimited Calls to Mobiles on same customer account number Offer: applies to standard national voice calls, made within Australia, to other Optus Mobile services on the same customer account number. Subject to Optus Mobile Fair Go™ Policy. Unlimited VoiceMail: Applies to Voicemail Deposits and Retrievals made within Australia, diversion charges may still apply. Subject to Optus Mobile Fair Go™ Policy. Unlimited standard national SMS Offer: (only applicable on the $59 and $79 Business Complete plans) applies to standard national SMS sent and received to Australian mobiles (exclude Pivotel) within Australia. Offer excludes International SMS, Premium SMS, Group and Email SMS. The Unlimited SMS offer only applies to standard personal and business use only. Subject to Optus Mobile Fair Go™ Policy. Business Timeless Plans: only available for new or eligible existing small or medium business customers as defined by Optus who pass the Optus credit assessment and are accepted by Optus. Existing customers must demonstrate that over the three continuous months prior to applying, you had an average monthly spend equal to at least the monthly access fee of your chosen Business Timeless plan. Included Value (Unlimited value): includes unlimited Standard National; SMS & MMS, Voice and Video Calls to Australian fixed lines and Australian mobiles (excludes Pivotel), National Diversions, VoiceMail deposits and Retrievals, and calls to 13/1300/1800 numbers, made within Australia. Optus Mobile Fair Go™ Policy applies. Exclusions: 124 YES (937), International Voice and SMS, International Video, International Roaming and Diversions, International MMS, International Video Calling, calls to Satellite, TrueLocal usage, Premium SMS and MMS, Optus Zoo and Optus iZoo Browsing, Optus Zoo and Optus iZoo Downloads, Content packs, Mobile Internet Usage, 966*Zoo, Directory Assistance, VOIP services and usage, Premium Video, Operator Assistance, Video Conferencing and 19XX services. Normal charges apply for those calls and services that are not part of the unlimited value. Included International Value: includes standard International Voice Calls, SMS, and MMS, made within Australia. The International Value excludes all other usage types including international roaming and data used while roaming. Any unused portion of the International Value expires at the end of each bill cycle. Standard ‘yes’ Business International rates apply for usage over the included International Value. See Appendix J of the Optus Standard Forms of Agreement for more information (available at optus.com.au/standardagreements). General Business Complete and Business Timeless Offers: Included Mobile Internet Data Options: Under the Business Complete and Business Timeless plans, you can choose either a) Included Mobile Internet Data Value or b) Unlimited BlackBerry® POP3 Email & Browsing through the BlackBerry® Browser and Included Mobile Internet Data Value”, to use in Australia. A) Included Mobile Internet Data Value: if this option is selected, the plan includes a set amount of included mobile internet data (as per your chosen rate plan) per month, which can be used in Australia to access services on Optus Zoo or Optus iZoo, browsing the Internet from your mobile, as well as using your mobile as a modem. If you elect to take an eligible Business Mobile Broadband (BMB) service on selected Business BMB plan, the plan’s included mobile data value can be shared. If you exceed your plans included monthly mobile internet data allowance, excess usage charges will be charged at $0.10 per MB or part thereof. Data usage will be counted in kilobytes, where 1024KB = 1MB and includes both uploads and downloads. Any unused monthly mobile internet data cannot be rolled over. Unlimited Mobile Internet Data Value on the $129 Business Timeless: Can be used, within Australia, to access services on Optus Zoo and iZoo and browsing the Internet from your mobile ONLY. Unlimited Mobile Internet Data cannot be shared with the Business BMB service or be used as mobile as a modem. B) Unlimited BlackBerry® POP3 Email & Browsing through the BlackBerry® Browser and Included Mobile Internet Data: if this option is selected, the plan includes Unlimited use within Australia, of BlackBerry® POP3 email, browsing, applications from Optus and third party applications through the BlackBerry® Browser and Internet Browser only. BlackBerry® POP3 email and browsing require a BlackBerry® Data connection. This option also includes a set amount of included mobile internet data (as per your chosen rate plan) per month to use within Australia to access services on Optus Zoo, as well as browsing the Internet from your mobile. If you elect to take the Business BMB service the plans included mobile data value can be shared, within Australia. If you exceed your plan’s included monthly mobile internet data allowance, excess usage charges will be charged at $0.10 per MB or part thereof. Data usage will be counted in kilobytes, where 1024KB = 1MB and includes both uploads and downloads. Any unused monthly mobile internet data cannot be rolled over. If you select the Unlimited BlackBerry® POP3 Email & Browsing through the BlackBerry® Browser option, you will not be able to view your monthly usage prior to receiving your bill. The BlackBerry® and RIM families of related marks, images and symbols are the exclusive properties of and trademarks or registered trademarks of Research In Motion Limited used by permission. $129 upgrade rules: From May 1st 2011, customers who commit to a new $129 Business Timeless plan on a 24 month minimum term are able to upgrade onto a new 24 month term with handset after completing 12 months of their 24 month minimum term. Service must be billing onto a mobile plan with a minimum commitment of $129 per month for the previous consecutive 12 months. Service must have completed at least month 12 of their 24 month minimum term. Service must commit to a new 24 month minimum term on a rate plan with a minimum commitment of $129 per month. Subject to availability and other factors not all handsets may be available for $0 upfront at time of recontracting. Please refer to Sales staff for more information. Full terms & conditions see optus.com.au/standardagreement Excluded from your included Mobile Internet Data Value: Your included mobile internet data allowance cannot be used for Voice and Video calls, Voice Mail, International SMS and MMS, premium and Third Party SMS and MMS and Third Party content purchases and subscription fees, 1300, 1800, 1900, Surepage, VPN data usage and data used while roaming internationally. If you access such services, you will be charged at prevailing rates. Unlimited mobile access to Facebook, Twitter, LinkedIn, Myspace, eBay & Foursquare: Only available within Australian and requires compatible handset. Use of these services is separate and does not count towards your included “Mobile Internet Data”. Cannot be used with your Optus Mobile Broadband (OMB) or Business Mobile Broadband (BMB) device/s and excludes external links, use of Facebook SMS or other social media alert services. These features are only available to you if your handset is compatible with the service. Optus Mobile Fair Go™ Policy applies. Myspace Mobile: Requires an existing Myspace account. Myspace and the Myspace logo are trademarks of Myspace Inc. Facebook® is a registered trademark of Facebook, Inc. eBay and the eBay logo are trademarks of eBay Inc. Twitter® and the Twitter logo are trademarks of Twitter Inc. LinkedIn and the LinkedIn logo are registered trademarks of LinkedIn Corporation in the U.S. and/or other countries. All rights reserved. Foursquare and the Foursquare logo are registered trademarks of Foursquare Labs, Inc. All rights reserved. MotoBlur Happenings: for selected Motorola handsets customers will receive unlimited use of these services within Australia which does not count towards your “Mobile Internet Data Value.” These features are only available to you if your handset is compatible with the service. TrueLocal Advertising Package (Offer): This Offer is only available to new and recontracting customers who meet the eligibility criteria for the Offer. To be eligible to receive a 12 months TrueLocal BASIC Advertising Package you must sign up and/or recontract either (1) onto selected eligible rate plan valued at $79 or more on 24 months term OR (2) onto selected eligible rate plan valued at less than $79, on a 24-month term, and purchase at least one value added service valued at $4.95 (inc GST) or more. To be eligible to receive a 12 months TrueLocal PRIORITY Advertising Package you must sign up and/ or recontracts, on the same day to 6 or more services onto eligible rate plans on 24 months term. For current list of eligible rate plans see optus.com.au/truelocalbusiness A valid email address must be provided in order to receive the offer. The included 12 months TrueLocal Advertising packages are provided by TrueLocal.com.au The Offer starts from the date you accept the TrueLocal.com.au terms & condition and activate your advertising package, and will continue for 12 consecutive months only. Offer excludes any charges that are associated with additional TrueLocal services or options, that you have selected which is not part of your eligible advertising package. This additional charge/s will need to be paid for separately and directly to TrueLocal.com.au Limit of 1 offer per ABN/ACN/ARBN. You must redeem the Offer in the same name and ABN/ACN/ARBN as per your Optus Account. You will have the option to opt into the Offer and have 90 days from Mobile Service activation/re-contracting date to redeem the offer. If you have opted out of the Offer or the 90 days have elapsed, the Offer will be forfeited. Offer is not available to existing paid TrueLocal customers and Optus customers that have previously redeemed the Offer. Offer cannot be exchanged for cash and will be forfeited if you cancel your whole Optus Account. Offer period is between 01/10/10 and 30/09/2011 (inclusive), unless withdrawn earlier. Optus reserve the right to change the offer during the Offer period. Offer may not be combined with any other offer unless specified. If you wish to continue with their TrueLocal Advertising Package after the initial included 12 months, the standard TrueLocal Advertising Package charges will apply and be paid for separately and directly to TrueLocal.com.au, for current charges see truelocal.com.au You can cancel your included TrueLocal Advertising Package at anytime although any remaining months will be forfeited. Offer only available to eligible credit approved Optus small or medium business customers as defined by Optus. For technical and commercial purposes, this offer is not available to all customers. Optus Smart Safe™: Optus offers Optus Smart Safe™ to its customers. Before using and accessing Optus Smart Safe™ Optus requires customers to enter into an agreement with F-Secure on the terms and conditions set out below. The Optus Standard Form of Agreement applies to this service. A copy of the Standard Form of Agreement is available here optus.com.au/dafiles/OCA/AboutOptus/LegalAndRegulatory/SharedStaticFiles/SharedDocuments/AppY.doc When you accept the Optus Smart Safe™ terms and conditions, you agree to comply with Optus’ Standard Form of Agreement, including any applicable pricing table, which can be found at optus.com.au/sfoa In order to use Optus Smart Safe™, you will need to ensure that: • your computer meets the system requirements set out in the Optus Standard Form of Agreement; and • your mobile phone meets the technical requirements set out on the in the Optus Standard Form of Agreement. Installation and use of the Optus Smart Safe™ software (including downloading and uploading): • will count towards your monthly data allocation where your installation and/or use is through the Optus Fixed Broadband (ADSL or cable) Network; • will not count towards your monthly data allocation where your installation and/or use is through the Optus pre-paid or post-paid Mobile Network or Optus Prepaid or Post-Paid Wireless Broadband Network. Terms and Conditions of Optus Smart Safe™: Optus Smart Safe™ is provided to you under an agreement between you and F-Secure as follows. The terms and conditions upon which you may use Optus Smart Safe™ are set out in the

17


End User License terms provided to you with the Software and available here optussmartsafe.optuszoo.com.au/terms and the terms and conditions set out below. By clicking “I have read and agree to the Terms & Conditions” you agree that: 1. You have read the End User Licence terms provided to you with the Software and agree to those terms and conditions. 2. The PC/MAC or mobile software is only provided to you for so long as you continue to take the Optus Internet, Optus Mobile or Optus Wireless service to which the software relates. 3. If your Optus Internet, Optus Mobile or Optus Wireless service is terminated: a. any software licences granted to you under this Agreement will immediately terminate; and b. the contents of your Optus Smart Safe™ will be deleted after 30 days of the termination taking effect. 1. You may not: a. use, copy, or distribute the PC software or mobile application except as expressly provided in this Agreement; b. rent, lease, licence or loan the PC software or mobile application software; c. reverse engineer, decompile, or disassemble the PC or mobile software application, except to the extent permitted by applicable law; or d. make error corrections to, or otherwise adapt or modify, or create derivative works based upon the PC or mobile software, except to the extent permitted by applicable law. These terms and conditions do not exclude or modify any condition or warranty implied into these terms and conditions, or any guarantee conferred by or any liability of F-Secure under any law (including under the Competition and Consumer Act 2010 (Cth) including The Australian Consumer Law (as amended from time to time)) if to do so would contravene that law or make any part of this clause void or unenforceable. 1. Subject to clause 0, F-Secure: a. other than expressly set out in these terms and conditions, excludes all implied terms, conditions, warranties and guarantees to the fullest extent permitted by law; b. excludes any liability for any: i. loss or opportunity, lost revenue or lost profits; or ii. special or consequential loss. 1. Where you subscribe to a FREE plan and do not login to your Optus Smart Safe™ or back-up content to your Optus Smart Safe™ via mobile or PC at least once every 60 days, your subscription will be: a. suspended where your Optus Smart Safe™ has 60 consecutive days of inactivity; and b. terminated where your Optus Smart Safe™ has 120 consecutive days of inactivity. 1. F-Secure is the ‘distributor’ referred in the End User License Terms and is providing a license for you to use the PC/MAC or mobile software on your personal computer or mobile device. 2. Where F-Secure has reasonable grounds to suspect that such the contents of your Optus Smart Safe™: a. infringes the Intellectual Property Rights or any rights of any person; b. is unlawful, fraudulent, sexist, racist, or in breach of any anti-discrimination law; c. is misleading or deceptive; d. is defamatory; e. is obscene, offensive or is in any way unsuitable for people under the age of 18 years; f. is classified MA15+, X18+, R18+ or RC pursuant to the classifications set out in the Classification (Publications, Films and Computer Games) Act 1995 (Cth); g. is not classified but if it were classified pursuant to the classifications set out in the Classification (Publications, Films and Computer Games) Act 1995 (Cth) is reasonably likely to be classified MA15+, X18+, R18+ or RC; or h. does not comply with the requirements of this Agreement, F-Secure may immediately do any one or more of the following: a. remove Content from your Optus Smart Safe™; b. suspend, adapt or remove Content (or any component thereof) from your Optus Smart Safe™; c. suspend your use of Optus Smart Safe™; d. block access to your content; e. remove links to your content; and f. take any other steps reasonably necessary in order to comply with applicable industry standards or to comply with the Copyright Act 1968 (Cth). Optus 3G Home Zone Device 1. Optus 3G Home Zone service extends the Optus 3G mobile coverage area (in Optus approved 3G Home Zone geographic locations). The maximum coverage of the Service is within a 30 meter radius of the actual location of the Optus Home Zone device (Device) at the nominated address. Actual coverage will be limited by the density of obstructions including things such as walls, floors, bricks and furniture. 2. The Service may not support all location-based wireless services, video-share services, calls relying on location-based routing such as calls to 13/1300/18 numbers; or location-based emergency alerts. 3. The Service is currently only available in approved 3G Home Zone geographic locations. Optus may limit the supply of the Service within those locations. For further information visit optus.com.au/homezone 4. You may register up to 11 secondary users on your access control list to access the Service, However only 4 sessions can access the service at one time. Both the primary user and any secondary users must be a customer of an Optus 3G mobile service and have an active Optus 3G SIM card and compatible 3G mobile Device. 5. Broadband Connection: The Device requires a fixed broadband service to function. We recommend a broadband connection with a downlink speed of 1Mbps and uplink speed of 256kbps in order to support up to 4 simultaneous voice calls . The lowest recommended Broadband Speed required to support a single voice call is 128kbps. The Optus 3G Home Zone can operate with other compatible broadband service providers. Check optus.com.au/homezone to see if your Broadband is compatible with the Optus 3G Home Zone Service. 6. Broadband Data Plans: If you go over your fixed line broadband data allowance and your download or upload connection speed is throttled to below 128kbps (128 kbps is acceptable), the Optus 3G Home Zone device will no longer work, mobile calls, including emergency calls (000 & 112), cannot be made or received. In such a scenario, simply turn the Optus 3G Home Zone device off and your phone will revert to any available Optus 3G Network coverage. Therefore, the Optus Home Zone Unit is not recommend if you suffer from a life threatening illness and rely on emergency services. 7. You must ensure that the nominated address at time of purchase of the Service is the same address as the one entered when you registered the Device online at optus.com.au/homezone The Service does not operate: a. when connected outside the nominated address; b. outside of an approved 3G Home Zone geographic location, or c. if we are unable to verify that the Device is located and is being operated in an area within an approved 3G Home Zone geographic location. 8. In areas where the Service is available, you may find: a. that the Service is not available in each place within an approved 3G Home Zone geographic location; b. ‘drop-outs’ may occur; c. there may be outages in, or that affect, the Service; d. there may be delays in transferring data when switching between bearer networks; and e. there may be congestion on the Optus 3G mobile network or on the fixed broadband network used to supply the fixed broadband service. 9. Equipment ownership: The Optus 3G Home Zone device remains the property of Optus. You agree to pay the required monthly service fee a minimum term of 24 months. If the Optus Service is cancelled, the contract renewed or the rate plan changed, before the minimum have been completed, then the account holder will be required to pay the sum of outstanding service fee’s owing on the 24 month term. Should you cancel the Optus 3G Home Zone Service, you will be required to return the Optus 3G Home Zone device to Optus. Subject to your statutory rights as a consumer, you are responsible for any Optus owned equipment from when you receive it. You must not mortgage or grant a charge, lien or encumbrance over any Optus owned equipment. You are responsible for any lost, stolen or damaged Optus owned equipment, except if it is caused by us or our personnel. You will be responsible for any outstanding payments for equipment that you have purchased from us or our personnel, even when that equipment is lost, stolen or damaged, except if it is caused by us or our personnel. Business Extras Activation: Biz Voice to Text can be activated directly from your handset by texting the word ON to 7746 or through My Account, In-store or via Customer Care. Biz Voice to MMS can only be activated through My Account, In-store or via Customer Care. Cancellation: Biz Voice to Text can be cancelled or changed back to standard VoiceMail at any time by texting the word OFF to 7746 or by selecting an alternative VoiceMail delivery method online in MyAccount, In-store or via Customer Care. Biz Voice to MMS can be cancelled or changed back to standard VoiceMail at any time by selecting an alternative VoiceMail delivery method online in MyAccount, In-store or via Customer Care. Availability: This offer is available to Small & Medium Business (SMB) customers, as defined by Optus that subscribe to an eligible rate plans only. For commercial and technical reasons this service may not be available to all customers. Optus Mobile Fair Go™ policy applies. A maximum of 60 Post-Paid mobile VoiceMail messages can be stored on the Optus network for up to 5 days. The last message will be presented first when dialling into your VoiceMail. General: It may take up to 20 minutes for converted messages to be delivered successfully to your handset. Optus does not guarantee that all messages will be converted correctly. The Biz Voice to Text service is currently able to convert messages spoken in English only. Biz Voice to Text: If parts of a message cannot be converted they will be marked or omitted. In some instances, a third party agent might assist in the translation of individual words or small portions of the spoken message. If a message cannot be converted at all, a notification SMS with instructions on how to retrieve the VoiceMail message will be sent to your handset via SMS. This can happen due to a spoken message not being in English, or because of poor diction, poor connection, and context or background noise. If the spoken message is too long to be converted into a maximum of three text messages, the text will be truncated and you will have to dial into your VoiceMail to listen to the message to hear its entirety. Optus is not responsible for the content of any converted VoiceMail messages and does not censor or filter converted messages. You must not use or permit either the Biz Voice to Text service or the Biz Voice to MMS to be used: i) to breach any laws, standards, content requirements or applicable codes of conduct, to infringe a third party’s rights; or ii) to connect with any machine-to-machine or automated or commercial applications other than the conversion of VoiceMails received in a personal mailbox. Optus reserves the right to suspend, limit or disable the Biz Voice to Text service at any time if the service has been used in a way described above. Biz Group Call is a network feature available to all Optus GSM mobile customers. To use Biz Group Call, you must have a compatible handset that supports Call Waiting. Not available to Optus Satellite handset customers. Apple iPhone customers must have iOS4.2 or greater to enable Group Call functionality on iPhone handsets. Standard call charges apply to the service initiating each call that is added to the Group Call. No subscription or additional surcharges apply. Customers who do not wish to have Group Calls activated may deactivate the feature and must also have Call Waiting deactivated. $25 Monthly Roaming Pack: 1. The $25 Monthly Roaming pack is only available to eligible credit-approved, small and medium business Autoroam™ customers as defined by Optus, connecting to the Optus Digital Mobile service Autoroam™. Autoroam™ is not automatically connected with an Optus Digital Mobile service. Autoroam™ activation is subject to credit assessment and acceptance by Optus and can be terminated without notice. Customers need to arrange connection before they go overseas. 2. Autoroam™ rates are subject to change without notice, due to fluctuations in international currency exchange rates and changes to charges imposed by overseas networks. 3. Optus Prepaid and MobileSat Service Provider customers are not eligible. Not available in conjunction with single bill or e-bill products. For technical and commercial reasons, the SMB Roaming packs may not be available to all Optus customers. 4. Standard roaming charges for your applicable plan apply once the Roaming Pack included value has been exceeded. 5. Unused roaming usage value does not rollover into the following month. 6. You are not able to view your monthly usage prior to receiving your bill. It may take several months for roaming charges to appear on your bill. In the situation where late voice, SMS or data roaming usage records are billed and the pack has been cancelled or made inactive, standard roaming rates may apply. 7. If you select the $25 Monthly Roaming Pack the monthly access fee and the included usage values are pro-rated with respective to your billing period. You will incur the minimum monthly access charge even if you don’t use the maximum included value. The $25 Monthly Roaming pack has a monthly recurring charge and customers need to contact Customer Care to have them removed. If you upgrade or downgrade mid billing cycle, the charge and usage will be pro-rated. 8. The $50 Included Value includes all voice and video call types, SMS, MMS and data (GPRS) services whilst roaming only. The included value excludes all calls made from within Australia (national and international voice calls, video calls, data (GPRS) usage, SMS/MMS, VoiceMail), premium and third party SMS/MMS, Optus Zoo subscription content, third party content and applications, 1900. Use of these services will be charged at the prevailing rate. 9. If you elect to use MyAccount roaming usage alerts they will show all the roaming usage in that billing period, regardless of when the Monthly Roaming Pack was added onto the service. 10. Optus reserves the right to withdraw or change the Monthly Roaming packs at anytime, without prior notice. Changes will be published on optus.com.au 11. Offer may expire 30 June 2011. 12. Optus Mobile Fair Go Policy™ applies. For enquiries or to purchase another RVP whilst overseas call Optus Customer Care on +61 2 8082 5678 (50¢ per call) 13. Information correct as at 01 June 2011. Offer may be withdrawn or changed at anytime without notice. SingTel Optus Pty Limited ABN 90 052 833 208. $50 Monthly Roaming Pack: 1. The $50 Monthly Roaming pack is only available to eligible credit-approved, small and medium business Autoroam™ customers as defined by Optus, connecting to the Optus Digital Mobile service Autoroam™. Autoroam™ is not automatically connected with an Optus Digital Mobile service. Autoroam™ activation is subject to credit assessment and acceptance by Optus and can be terminated without notice. Customers need to arrange connection before they go overseas. 2. Autoroam™ rates are subject to change without notice, due to fluctuations in international currency exchange rates and changes to charges imposed by overseas networks. 3. Optus Prepaid and MobileSat Service Provider customers are not eligible. Not available in conjunction with single bill or e-bill products. For technical and commercial reasons, the SMB Roaming packs may not be available to all Optus customers. 4. Standard roaming charges for your applicable plan apply once the Roaming Pack included value has been exceeded. Business International Packs: The Business International Pack $10, $20 and $30 provides $15, $40, $100 and $180 respectively worth of included value to be used on standard international calls and standard international SMS and MMS made or sent from Australia, using your Optus GSM Mobile. Excludes video calls, international roaming, satellite calls and, International premium SMS and MMS. ‘yes’ Business International call rates apply and may be updated at anytime. A 35¢ flagfall applies per call. Charging increments vary depending on your applicable mobile rate plan. For current rates see optus.com.au/businessIVP Standard rates of your mobile plan apply to calls and messages not part of the included value of the applicable Business International Pack Business International Packs can be cancelled or changed to another Business International Pack at any time. There is a limit of one change of plan per month. If you cancel this offer before the end of your billing period, any unused portion of the monthly subscription fee will be credited to your account. Any unused included value cannot be rolled over. Offer is only available to credit approved Small or Medium Business customers as defined by Optus and on eligible Small or Medium Business mobile plans. The offer only applies to standard personal and business calls, SMS and MMS only and cannot be used for commercial purposes. For technical and commercial purposes, this offer is not available to all customers. Information Offer may be withdrawn or changed at anytime without notice. For full details, see optus.com.au/standardagreements yes’ Business Fusion Plans – standard call rates:

Fusion Plan Contract Term Calls to Non Optus Mobiles Connection Fee – Calls to fixed lines Connection Fee – Calls to Optus Mobiles in Australia Connection Fee – Calls to Non Optus Mobiles within Australia Connection Fees – International Calls

$79

$99

$109

$129

24 Months 37¢ per min ($2.50 cap for 20 mins) 0¢ 0¢ 45¢ 45¢

37¢ per min ($2.50 cap for 20 mins) 0¢ 0¢ 45¢ 45¢

Unlimited

0¢ 0¢ 0¢ 45¢

0¢ 0¢ 0¢ 45¢

General Terms: Offer cannot be combined with other offers or rewards unless stated. For full terms and conditions for ‘yes’ Business Fusion go to optus.com.au/standardagreements You can connect to the $129 ‘yes’ Business Fusion offer on a monthly single bill. To obtain the ‘yes’ Business Fusion offer, you must connect your Business Broadband and Business Phone services on the same account, at the same service address and using the same ABN/ACN/ARBN. Optus reserves the right to apply higher rental and local call rates if you cancel your LD service. 1. Unused data allowance is forfeited each month. If you exceed your plan’s data limit, no excess usage will be charged. After your data allowance is reached in a month, you will be speed limited to 256Kbps until the end of your billing month. Usage is a combined total of all uploads and downloads. Actual speeds may vary as many factors affect speed such as internet traffic; speeds are based on network testing. About 70% of Optus Direct customers on the DSLD network can typically access speeds of over 5Mbps. Not applicable if your service has been speed limited, your line condition, your hardware and software, the source of the download and your location. Speeds are based on network testing. A $55 New Number fee applies if you do not transfer your existing phone number to Optus Offer. Not available with ‘yes’ Business Rewards


EVERYTHING YOU NEED TO KNOW or OptusOne. 2. The Optus Local and Long Distance Fair Go policy™ applies – see optus.com.au/standardagreements Unlimited value excludes international calls (included calls to national fixed or mobiles that divert/switch or re-route overseas), premium calls, calls to satellite phones, 19XX calls, directory assist, operator services calls, equipment charges and unlisted numbers. Calls to mobiles on networks in selected countries include calls to some international numbers, which are treated as mobile terminating calls and will be charged at the preselected per minute rate plus 30¢/min surcharge plus call connection fee. Calls to mobiles are billed in blocks of 30-second increments. Standard rates apply to 1456 Override and Operator Services, plus a 41¢ connection fee. Normal call charges apply after the plan’s included value is reached. 3. Optus reserves the right to quote for non-standard installations. If you move from the $129 ‘yes’ Business Fusion plans to the $79 ‘yes’ Business Fusion plan within three billing months of commencing this plan, you will incur a $140 hardware fee. You cannot access the Optus LD service if your access line has Telstra customer loop metering, the equipment connected to the access line restricts use of the service or you are on Lord Howe Island. The Local Access Direct service allows you to make/receive calls via our network from a phone located at premises. The service allows you access to a range of other telephone services, including a standard telephone number, a directory listing, provision of directory assistance and operator services and other call features. 4. Service is only available to customers whose premises are physically connected to our network. Not available at all locations or premises. Service installation may affect monitored services on your premises. You may only access the service using equip approved by the Australian Communications and Media Authority. If you do not own the premises you must obtain the owner’s permission to use the service. In addition to your rights under the Small and Medium Business Terms at optus.com.au/sfoa, you may have certain rights and remedies under the CSG. See acma.gov.au There will be short term disruption to your service on the day your service is switched over to Optus. For 15 minutes, you won’t be able to make/receive any calls. If you decide to switch either your business phone or broadband away from Optus in future, you must switch both services otherwise the service remaining with Optus will be disconnected. If you disconnect your Local Access Direct service and transfer to another network, you may be required to take a new telephone number. Your new service provider may also require you to pay install charges to connect your service. If you have DSL or spectrum sharing services, these will be disconnected and your account finalised. Connecting additional services may not be possible due to technical and commercial reasons. If you require a non-standard connection or after install services, Optus will provide you with a list of qualified technicians who may be able to carry out this work for you. The charge will depend on what type of work is required. The Service is available in metropolitan and many regional areas in NSW, ACT, VIC, QLD, SA and WA however it is not available in NT or TAS. For technical and commercial reasons not all homes can be connected to the Service. 5. If either or both services are cancelled within the committed term (24 months) the customer will be charged a $300 pro rata early cancellation fee for the Optus Business. Naked DSL: Your Optus Naked DSL service will be delivered without a Local Access Direct Telephone service and does not allow for any ‘traditional’ analogue or voice services, including telephone and any service that requires an analogue modem connection, such as monitored alarm, EFTPOS machine, fax, dial up modem, pay TV modem, etc. If you require an analogue or voice service with a DSL service you must select an Optus Local Access Direct Telephone or IpPhone service as well as a Business DSL Direct plan. Speeds are based on network testing. About 70% of Optus Direct customers on the DSLD network can typically access speeds of over 5Mbps. Not applicable if your service has been speed limited. Actual speeds vary and may be slower as many factors affect speed such as internet traffic, your line condition, your hardware and software, the source of the download and your location. Speeds above 8Mbps require network compatible ADSL2+ modem and filters. If you exceed your monthly data allowance, access will be speed limited to 256kbps depending on your plan until the end of the billing month. Data usage will be counted in Megabytes (MB) and includes both uploads and downloads. To check for your system requirements and modem compatibility visit optus.com.au/smbdslsystem. Naked Business Broadband Customer Service will only assist with connection to a single computer and modem. Connection to multiple computers or a LAN is permitted, but is your own responsibility and expense. A Free static IP is available by request on this plan. Optus Naked DSL is a Broadband Internet service and provides access to the Internet and related services. The service provides constant connection to the Internet. You consent to us contacting you in relation to the service by emailing you at your primary email address. We may also notify you of any changes on the Optus website or the Optus customer portal. We may elect to provide you with access to the service via an alternative access method. If we choose to change your method of access to the service we will notify you of any substantial changes to the service and changes to the terms and conditions on which we provide the service to you. We also modify aspects of the service and the delivery of the service to you. You must ensure that the software you use with the service is properly licensed. Subject to the agreement, you must not resell, share or otherwise distribute the service to a third party. We may monitor your account to ensure you are complying with the agreement. We will investigate misuse of the service. If we find that you have misused the service we may recover from you any costs of investigating the misuse and any compensation we are required to pay to another user as a result of your misuse. If you move premises and the service is available at your new address or the service is not available, but an alternate Optus Broadband Internet service is available, and you connect to either of the services at the new address, we will charge you a relocation fee and may charge you for non-standard installations, but will not charge you a cancellation fee. A new minimum term will commence. If you move premises before the end of the minimum term and you do not wish to continue receiving the service or an alternate Optus Broadband Internet service is available at your new address, we will cancel the service and charge you a cancellation fee. You must give us at least 30 days notice of your new address. Your pricing plan may set out a maximum amount of data that you can use to download and upload at high speed in a billing month. Until Optus successfully installs your service, we cannot guarantee that Optus Naked DSL can be installed at your address. If you use a credit, charge or debit card to pay your bill, a 1.0% fee (inc GST) will be charged. A $2.20 per month fee will apply if account is not paid by direct debit. Paper invoice fee of $1.10 will apply if you elect to receive a paper invoice. Termination before the end of your contract will incur a $300 pro-rated cancellation fee. By Signing up for Optus Naked DSL, you agree to be bound by our Terms & Conditions & Acceptable Use Policy; full copies will be provided at installation time. Optus Naked DSL service is supplied in accordance with the terms of the Optus Naked DSL Standard Form of Agreement and Acceptable Use Policy at optus.com.au/standardagreement Business Mobile Broadband: The Optus Business Mobile Broadband service is supplied in accordance with the terms of the Optus Wireless Broadband Standard Form of Agreement. You must comply with these terms including our Acceptable Use Policy when using the service. Eligibility: All applications for the service are subject to Optus credit assessment, and acceptance. Coverage area within The Optus Open Network™ is device dependant. 3G services are available to 97% of the population with compatible 3G dual band devices. 3G services are available to 80% of the population with compatible 3G single band devices. See optus.com.au/bmbcoverage for details of 3G and 2G coverage. For technical and commercial reasons not all locations can receive Optus services and it is not available for sale in NT or TAS except Hobart. The service is only available for use with an Optus supplied SIM card and Optus supplied or Optus approved BYO mobile broadband data device. For a list of devices, please refer to optus.com.au/bmbbyo If you choose to use an Optus supplied Mobile Broadband data device we may charge you an upfront fee and/or a monthly fee for that device for the term of the agreement. You should check the standard pricing plan for details of charges that will apply. If you choose to use your own mobile broadband data device (BYO) to access the service, the operation of the device, and any repairs to it, is your responsibility. You can choose to use the supplied SIM to access other services such as Voice calls, International voice calls, Voice Mail, International SMS, premium and Third Party SMS, MMS, International MMS, 1330, 1900. If you are able to access such services, your use of such services will be charged at prevailing rates. Additional voice caps can be purchased to cap your voice usage. Data Usage Allowance: Data usage will be counted in kilobytes, where 1024kb = 1MB and includes both uploads and downloads. Your pricing plan may set out a maximum amount of included data that you can use to download and upload in a billing month. If you exceed your plan’s included monthly data allowance, additional excess usage will be charged. Any unused data allowance cannot be rolled over. Excess Usage: If you exceed your plan’s included monthly data allowance, additional excess usage will be charged. On the BMB Pro or BMB Pro Plus plans, excess usage will be charged 10¢ (2GB), 5¢ (4GB), 3¢ (8GB) or 2¢ (10GB/16GB) per MB or part thereof. On the BMB Ultimate or Ultimate Plus plans, excess usage will be charged at 10¢ per MB. Use of the Service: If the supplied SIM card is used in an alternate device (such as a different Optus Wireless Device or in an Optus mobile phone) then such usage will count towards your plan’s data allowance. Bundle Rewards: If you have an existing Optus SMB Mobile Service, you may qualify for a $5 monthly plan discount (Bundle Reward discount). To be eligible for this benefit, you must have an Optus SMB Mobile Service and connect to an eligible Month-to-Month, 12 or 24-month Business Mobile Broadband plan on the same account and bill. If any eligible service is cancelled and removed, the monthly discount (Bundle Reward discount) will be removed and your will lose any future benefits as a result. Your plan will be charged at the standard pricing. Sharing: If you elect to take a BMB Ultimate (Shares) service plan, the plan’s included data value can only be shared with an applicable Optus SMB Mobile, or applicable Optus BMB shared (Ultimate) plan. If you only have 1 eligible service, you will not be able to use Ultimate plans and Optus reserves the right to move you on to an alternative BMB Pro plan. To be eligible for this feature, you must have all eligible services on the same account and bill. BMB Pro (Standard) and Ultimate (Share) Cancellation Fees: If you are connected on a 12-month contract and you cancel the service for any reason within the contract term, you will be required to pay any remaining device repayments plus the applicable cancellation fee. The cancellation fee will calculated as follows: 0-6 months, a cancellation fee of $200 (Initial Termination Fee); months 7-9, 70% of the Initial Termination Fee ($140 inc GST); months 10-12, 40% of the Initial Termination Fee ($80 inc GST). If you are connected on a 24-month contract and you cancel the service for any reason within the contract term, you will be required to pay any remaining device repayments plus the applicable cancellation fee. The cancellation fee will calculated as follows: 0-12 months, a cancellation fee of $355 (Initial Termination Fee); months 13-15, 80% of the Initial Termination Fee ($284 inc GST); months 16-18, 60% of the Initial Termination Fee ($213 inc GST), months 19-21, 40% of the Initial Termination Fee ($142 inc GST); and months 22-24, 20% of the Initial Termination Fee ($71 inc GST). For full details of all fees that apply, please check your standard pricing table. BMB Pro Plus (Standard) and Ultimate Plus (Share) Cancellation Fees: If you are connected on a 12-month contract and you cancel the service for any reason within the contract term, you will be required to pay any remaining device repayments plus the applicable cancellation fee. The cancellation fee will calculated as follows: 0-6 months, a cancellation fee of $499 (1GB & 2GB), $699 (4GB), $999 (8GB), $1099 (10GB/16GB) (Initial Termination Fee); months 7-9, 70% of the Initial Termination Fee; months 10-12, 40% of the Initial Termination Fee. For full details of all fees that apply, please check your standard pricing table. If you are connected on a 24-month contract and you cancel the service for any reason within the contract term, you will be required to pay any remaining device repayments plus the applicable cancellation fee. The cancellation fee will calculated as follows: 0-12 months, a cancellation fee of $499 (1GB & 2GB), $699 (4GB), $999 (8GB), $1099 (10GB/16GB) (Initial Termination Fee); months 13-15, 80% of the Initial Termination Fee; months 16-18, 60% of the Initial Termination Fee, months 19-21, 40% of the Initial Termination Fee; and months 22-24, 20% of the Initial Termination Fee. For full details of all fees that apply, please check your standard pricing table. Speed: Many factors affect speeds such as your distance from the mobile tower, the capacity and load of the mobile tower, which bearer you are currently using (GSM, 3G/HSPA), your hardware and software, the source of your download, and general internet traffic. The service is subject to network availability. Broadband speeds not available in GSM-only coverage areas. Refer to optus.com.au/bmbcoverage for coverage and speed information. ‘yes’ Coverage Commitment (YCC): If coverage is not to your satisfaction, you will need to contact us within 7 days of activation to cancel your service. No cancellation fees will apply. You will only be charged for your usage, pro rated access fee and device charges if applicable. You will need to return the device at your own cost. Optus will send you letter instructing you on how to return the device, which you must return within 14 days of issue date of the letter to avoid equipment charges. For Inzone and Voicebox, YCC applies to your nominated address only. YCC is a special promotion that is available until withdrawn by Optus. Faulty devices are not covered by this YCC. For further information go to optus.com.au/sfoa For Optus Wireless Fusion and Optus Wireless Telephony customers Optus recommends that you delay porting your telephone number until after the 7 day YCC period. YCC does not apply if you have ported or are in the process of porting your telephone number, so please ensure that you are satisfied with the coverage of your service before porting. Cancellation fees apply outside the 7 day YCC period. International roaming: International roaming is available by contacting us on 133 343. For a complete list of destinations and roaming partners, visit optus.com.au/roamingpartners International data usage is not included in your pricing plan data allowance and additional charges apply and may be varied at any time. For complete product details and device requirements go to optus.com.au/businesswireless For more information, refer optus.com.au/standardagreements Information correct as at 1 June 2011 SingTel Optus Pty Limited ABN 90 052 833 208. Optus Coverage Satisfaction Guarantee: A 30 day Coverage Satisfaction Guarantee from the date of activation of your service applies. If the coverage of your service is not to your satisfaction, call customer care within 30 days. No Optus cancellation fees will apply during the 30 day Customer Satisfaction period. You will be required to pay for the data used and your access fee whilst connected. You will be required to return the Optus supplied mobile data device to Optus within 14 days at your own cost to avoid having equipment charges applied to your account. Cancellation fees will apply outside the Coverage Satisfaction Guarantee. Optus Coverage Satisfaction Guarantee period is only available on the Optus GSM and 3G/HS PA networks. It does not apply to use of the service via an InZone device away from your nominated address. Optus Coverage Satisfaction Guarantee is a special promotion and may be withdrawn at any time. The 24-Month Handset Warranty is made up of: the Manufacturer’s Handset Warranty which is supplied by the manufacturer of your handset. The terms and conditions of this warranty are set out in the documentation that you received when you purchased your handset; and • the Optus Extended Handset Warranty which is supplied by Optus to eligible customers, and which automatically extends your manufacturer’s handset warranty to 24 months, if your manufacturer’s handset warranty is less than 24 months. Optus Extended Handset Warranty: You are eligible for the Optus Extended Handset Warranty on your handset, if on or after 14 November 2010, • you purchase a new handset (with a manufacturer’s handset warranty of less than 24 months) from Optus or an authorised Optus dealer; and • you are a consumer or small or medium business customer who connects to an Optus postpaid mobile plan for 24 months (except if you are a small or medium business customer who purchases the new handset using technology funds or equipment credits available to you under your Optus postpaid mobile plan). You must be connected to an Optus postpaid mobile plan to remain eligible for the Optus Extended Handset Warranty. The Optus Extended Handset Warranty is not available on Satellite and Pre-Paid handsets. 24-Month Handset Warranty: Manufacturers’ standard warranties typically exclude any entitlement to the repair of your handset for faults caused by misuse (such as physical damage or liquid ingression) but this will vary depending on your handset and manufacturer. The same exclusions apply to the Optus Extended Handset Warranty. The 24-Month Handset Warranty only covers repair to your handset. It does not cover repair to handset batteries or accessories. To claim, the fault in your handset must appear during the 24-month warranty period. Repairs to handsets can only be undertaken at an Optus Service Centre. The repair of your handset may result in loss of data (such as loss of telephone numbers stored on your handset); Your handset may be replaced by a refurbished handset of the same type, rather than being repaired. If your handset is replaced by a refurbished handset, the 24-Month Handset warranty applies in relation to that refurbished handset for the remainder of your 24-month warranty period. Your statutory rights: The benefits to you given by the 24-Month Handset Warranty are in addition to your other rights and remedies as a consumer under Australian law, including Consumer Guarantees under the Competitor and Consumer Act. You are entitled to a replacement or refund for a major failure and for compensation for any other loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. To claim under your 24-Month Handset Warranty, you should: • Take the faulty handset with proof of date of purchase of your handset to any authorised Optus Dealer optus.com.au/storelocator and inform them that you are making a claim under your 24-Month Handset Warranty The Optus Dealer will send the faulty handset to the Optus Service Centre. • The Optus Service Centre may contact you for further information, particularly about your handset repair and the terms of your warranty. • Once the repair has been completed (average of ten working days), the handset will be returned to the same Optus Dealer where you left the faulty handset. • The Optus Dealer will then contact you to inform you that your handset is ready for collection. • You are responsible for any expenses you may incur in delivering your faulty handset to, and collecting your repaired handset from, the Optus Dealer. All other expenses in relation to your claim under your 24-Month Handset Warranty will be covered by Optus All offers in magazine correct at 01 August 2011 and end 31 August 2011 unless specified otherwise or withdrawn earlier. SingTel Optus Pty Limited ABN 90 052 833 208.

19


Optus yes Guide - August 2011; Taking Care of You