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A W A R D W I N N I N G C O A S T A N D C O U N T R Y PA R K S

2012 Brochure & Tariff Because you’re all so different . . . . . . so are our holidays


Welcome

Surf Bay Holidays was founded in 1905 as Taylor’s Western and has continually expanded and grown under the ownership and personal management of the Taylor family. The Surf Bay Holidays of today is one of the most respected park operators in the country.

We are committed to giving exceptional customer service and dedicated to the highest standards of quality on all our holiday homes and developments. This is clearly shown by the type of awards received by our parks in the group.

We now operate 3 quality parks in Devon & Cornwall for families and couples in luxury Caravan Holiday Homes and Timber Lodges. Additional new caravans available for 2012. See page 22 & 23. Two of our parks provide superb opportunities for holiday home ownership. We look forward to seeing you very soon.

Michael Taylor

David Bellamy Award For Conservation

Rose Award

5 Star Rose Award

Enjoy holidays early or late season with our Extra Warm Accommodation at one of our parks.

Features include: Double Glazing, Central Heating and extra insulation Remember, all of our Caravan Holiday Homes have electric panel heaters as standard in the bedrooms and bathrooms

Excellent Coastal and Rural Holiday Parks

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Our Parks

Surf Bay’s Holiday Parks have the ideal location for you

Contents

DEVON

Beachside Holiday Park (01237 421163) . . . . . . . . . . . . . . . . . . . . . . 6 - 9 Fantastic Views of Westward Ho! beach & the Atlantic from the comfort of your Holiday Home.

DEVON

Surf Bay Holiday Park (01237 471833) . . . . . . . . . . . . . . . . . . . . . 10 - 13 The park boasts its own access to the glorious beach of Westward Ho!, just a few minutes walk away. FOR SALE

CORNWALL

River Valley Country Park (01736 763398). . . . . . . . . . . . . . . . . . 16 - 19 18 Acres of Partly wooded park, situated along the banks of a clear shallow stream in Relubbus, Penzance. FOR SALE

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This gently sloping park right on the sea front is superbly presented, well maintained and beautifully planted with bedding flowers & shrubs, creating a wonderful sense of tranquillity.

All our Holiday Homes are positioned to ensure everyone has the best view possible of the coastline and the Atlantic beyond. Take advantage of our location – benefit from and enjoy quick and easy access to the sandy beach of Westward Ho!, or simply relax and listen to the sea as it crashes on the rocks after an enjoyable day sight seeing. Beachside Holiday Park prides itself on comfortable, well-designed Caravan Holiday Homes, with all the facilities you will need to make your holiday a real ‘home from home’ experience. The superb luxury Caravan Holiday Homes sleep from 4-8 people with a range of excellent facilities depending on your choice of accommodation for your stay. All include Colour TV, Fridge, Microwave, Toaster, Free electricity & Gas and heated bedrooms & bathrooms for that warm and comfortable holiday. However, why not spoil yourself in our most luxurious caravans, which come equipped with a Dishwasher, Central Heating & Double Glazing. Also for the 2012 season we have added 3 brand new 32x12 Swans with double glazing, central heating and extra insulation – luxury! Should you need it, the park offers a Launderette facility too.

The beautifully convenient setting, along with excellent accommodation ensures your holiday is perfectly relaxing. Beachside Holiday Park is the ideal location to take in the wonders of the Westcountry. Not only is Beachside close to the family resort of Westward Ho!, with its excellent facilities and amenities but its also close to outstanding cliff top scenery, coastal paths and countryside. If that’s not enough you’re minutes away from so many family attractions in North Devon.

If you prefer the quiet life, why not visit the sandy ‘Golden Bay’ beach of Westward Ho!, with its reputations of being one of the safest bathing beaches in the country you are sure to relax, plus there’s also the 600 acres of sand dunes, salt marsh and pasture land on Northam Burrows to see and enjoy. HOW TO GET TO BEACHSIDE HOLIDAY PARK

M5 to Junction 27, pick up the A361 to Barnstaple. On the outskirts of Barnstaple head for A39 Bideford / Bude road. Follow the road until you go over the Torridge Bridge, at the roundabout go straight on, after approximately 0.25 miles, turn right for Westward Ho! Follow road for 1 mile, down Stanwell Hill. Turn left at the bottom of the hill for Beachside Holiday Park.

Beachside Holiday Park Barnstaple Westward Ho! Bideford A361

M5

DEVON

Exeter

Plymouth

What people say about us “BEACHSIDE IS A LITTLE GEM, A BEAUTIFULLY KEPT PARK, SPOTLESSLY CLEAN CARAVANS, WITH WONDERFUL SEA FOR VIEWSSALE OF LOVELY WESTWARD HO! WE HAVE JUST COME BACK FROM OUR FOURTH HOLIDAY THERE AND HAVE ALREADY BOOKED FOR NEXT YEAR, LORAINE AND RON ARE WARM AND FRIENDLY AND MAKE YOU FEEL VERY WELCOME, I WOULD HIGHLY RECOMMEND BEACHSIDE TO ANYONE.CANT WAIT TO COME AGAIN NEXT YEAR.." Mrs S.

Spectacular views of sandy beach and sea

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HOLIDAY HOMES

SELF CATERING ACCOMMODATION

Merley Road, Westward Ho!, Devon, EX39 1JX Tel: 01237 421163 Fax: 01237 472100

2012 Tariff

Week commencing (Saturday)

37 x 12 2 Bedroom 4 - 6 Berth

35 x 12 3 Bedroom 6 - 8 Berth

DELUXE

30 x 12 3 Bedroom 6 Berth

28 x 12 2 Bedroom 4 - 6 Berth

Feb 25 – Mar 10

220

N/A

N/A

N/A

Mar 31

325

285

270

270

Mar 17 – Mar 24

220

195

Apr 7 (Easter)

340

300

May 5

325

290

Jun 2 (Bank Holiday)

450

June 30

180

26 x 12 2 Bedroom 4 - 6 Berth

28 x 10 2 Bedroom 4 - 6 Berth

26 x 10 1 Bedroom 2 - 4 Berth

Additional new Caravans available for 2012. See page 22

180

N/A

N/A

99

225

195

175

140

125

115

285

285

235

210

190

275

275

230

215

200

415

400

400

345

315

290

510

480

455

455

405

375

340

Jul 21 - Aug 25 (Bank Holiday)

645

615

585

585

515

470

435

Sep 8

320

295

275

275

235

210

195

Apr 14 – Apr 28

270

May 12 – May 26

400

Jun 9 – Jun 23 Jul 7 - July 14 Sep 1

Sep 15 – Sep 22 Sep 29 – Oct 20 Oct 27 (Half Term)

415 530

375 255

260 345

240

225

375

350

390 500

350 235

230 315

380 485

330 215

210

290

225

190

350

300

380

330

485

425

330

275

215

180

210

175

290

240

170

275 305 395

245 160

155 225

155

260 285 365

220 140

135 210

ALL PRICES ARE PER CARAVAN PER WEEK & ARE INCLUSIVE OF VAT, GAS & ELECTRICITY. WHERE LINEN IS NOT STANDARD IN THE ACCOMMODATION, IT CAN BE PROVIDED AS AN OPTIONAL EXTRA. SEE BOOKING FORM

SPECIAL OFFERS

SELECTED DATES IN ORANGE ABOVE ONE OFFER PER BOOKING

20% OFF A 2 WEEK CONSECUTIVE BOOKING

15% COUPLES DISCOUNT

2, 3, 4, 5 OR 6 NIGHT SHORT BREAKS

AVAILABLE AT A % OF WEEKLY CARAVAN HIRE CHARGE 2 Nights – 40% 4 Nights – 66% 6 Nights – 88% 3 Nights – 55% 5 Nights – 77%

ENTIRE HOLIDAY MUST BE WITHIN SELECTED DATES FOR OFFER TO APPLY

TO MAKE A BOOKING, COMPLETE & SIGN THE BOOKING FORM, CALL 01237 421163 or BOOK ONLINE (A completed Booking Form will be required in all cases)

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01237 421163


CARAVAN LAYOUTS, INVENTORIES & PARK MAP Swan

Heron 35 x 12, 3 Bedroom 6 - 8 Berth

37 x 12, 2 Bedroom 4 - 6 Berth

Accommodation Numbers 2,7,8,9,10

Cooker, Fridge Freezer, Toaster, Microwave, Dishwasher, Dining Area, Large Flat Screen TV with Digital Freeview, DVD Player & CD/Radio Player, Double Glazing, Central Heating, Fire, Ensuite Shower room, Toilet, Fold out bed in lounge, Pillows & Duvets with linen.

Swift

Accommodation Numbers 12,14,15,16

Cooker, Fridge, Toaster, Microwave, Bench Dining Area, Large Remote Control TV with Digital Freeview, CD/Radio Player, Panel Heaters, Fire, Shower & Toilet, Fold out bed in lounge, Pillows & Duvets. LINEN IS AN OPTIONAL EXTRA. SEE BOOKING FORM.

Lapwing Deluxe

(formerly Lapwing Plus)

28 x 12, 2 Bedroom 4 - 6 Berth

30 x 12, 3 Bedroom 6 Berth

Lapwing Deluxe, new to park for 2010 season Accommodation Numbers 6,11,22,23,24,25,26

Accommodation Numbers 17,18,19,20,39,50

Cooker, Fridge Freezer, Toaster, Microwave, Lounge/Diner, Large Remote Control TV with Digital Freeview, Panel Heaters, Fire, Shower & Toilet, Pillows & Duvets. LINEN IS AN OPTIONAL EXTRA. SEE BOOKING FORM.

Lapwing Deluxe, brand new for 2011 season Accommodation Numbers 40,41,42,43,44

Cooker, Fridge, Toaster, Microwave, Lounge/Diner, Flat Screen TV with Digital Freeview, Panel Heaters, Fire, Shower & Toilet, Fold out bed in lounge, Pillows & Duvets. LINEN IS AN OPTIONAL EXTRA. SEE BOOKING FORM

Curlew 26 x 12, 2 Bedroom 4 - 6 Berth

Accommodation Numbers 48,49,51,52,53,54,55,56

Cooker, Fridge, Toaster, Microwave, Lounge/Diner, Flat Screen TV with Digital Freeview, Panel Heaters, Fire, Shower & Toilet, Fold out bed in lounge, Pillows & Duvets. LINEN IS AN OPTIONAL EXTRA. SEE BOOKING FORM.

Sandpiper 28 x 10 2 Bedroom 4 - 6 Berth

Accommodation Numbers 35,36,37,38,45,46,47

Cooker, Fridge, Toaster, Microwave, Lounge/Diner. Flat Screen TV with Digital Freeview, Panel Heaters, Fire, Shower & Toilet, Fold out bed in lounge, Pillows & Duvets. LINEN IS AN OPTIONAL EXTRA. SEE BOOKING FORM.

Seagull 26 x 10 1 Bedroom 2 - 4 Berth

Accommodation Numbers 29,30,31,32,33,34

Cooker, Fridge, Toaster, Microwave, Lounge/Diner, Flat Screen TV with Digital Freeview, Panel Heaters, Fire, Shower & Toilet, Fold out bed in lounge, Pillows & Duvets. LINEN IS AN OPTIONAL EXTRA. SEE BOOKING FORM.

TO MAKE A BOOKING, COMPLETE & SIGN THE BOOKING FORM, CALL 01237 421163 or BOOK ONLINE (A completed Booking Form will be required in all cases)

01237 421163

www.surfbayholidays.co.uk

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Ideally located, Surfbay is a beautifully presented park with room to relax and space to breath.

With its own access to 600 acres of Northam Country Park, which has a large variety of wildlife, and beyond, the safe sandy beach of Westward Ho! with far reaching views across the bay and stunning sunsets.

An award winning Family Park with high standards and quality of customer care, we offer a choice of holiday accommodation. Each caravan holiday home is fully equipped to sleep from 4-8 people and includes Colour TV with freeview, fridge, microwave and shower room. Our luxurious Kingfisher caravans offer flat screen TV with DVD player, double glazing, central heating, dishwasher and ensuite shower room.

Many of our caravans enjoy views over the Country Park or if you prefer, overlook our spacious open green in the centre of the park which allows children to play safely, whilst making new friends. Launderette facilities are available on site should you require them.

A short walk away is the village of Westward Ho! with shops, cafés, family friendly restaurants and bars. Take a stroll along the promenade or sit on the village green and enjoy a locally made ice cream – delicious!

For those that just can’t keep still, Westward Ho! Beach offers some of the best surfing and kiting sports along the North Devon coast, body boarding is a must! Perfect your swing with a round of golf at The Royal North Devon Golf course, the oldest in England, which is right next door. Children will love the many family attractions within a short distance or why not enjoy a daytrip by boat to Lundy Island, see the seals and puffins in a place of outstanding beauty. If you’re not an adventure seeker, simply stretch out with a good book, catch some sun and relax….

Surf Bay Holiday Park Barnstaple Westward Ho! Bideford A361 M5

HOW TO GET TO SURF BAY HOLIDAY PARK

M5 to Junction 27, pick up the A361 to Barnstaple. On the outskirts of Barnstaple head for A39 Bideford/Bude road. Follow the road until you go over the Torridge Bridge, at the roundabout head for Westward Ho! After passing the Westward Ho! sign, take the second turning on the right which is Beach Road, drive to the bottom, turn right and we are 50 yards on the left.

FOR SALE

FOR SALE

DEVON

Exeter

Plymouth

What people say about us "JUST RETURNED FROM 2 WONDERFUL WEEKS AT SURF BAY. THE SITE IS JUST PERFECT IN EVERY WAY AND KIM AND NIGEL ARE ALWAYS ON HAND AND ALWAYS SMILING! THE LOCATION OF THE SITE CANNOT BE BEATEN AND ALTHOUGH THIS WAS OUR FIRST VISIT IT CERTAINLY WON'T BE OUR LAST. THANKS FOR EVERYTHING. " Mrs C.

Access to Pebble Ridge and Fantastic Beach

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01237 471833


01237 471833

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HOLIDAY HOMES

SELF CATERING ACCOMMODATION

Golf Links Road, Westward Ho!, Devon, EX39 1HD Tel: 01237 471833 Fax: 01237 474387 GFISHER

ALB

ATROSS

ALB

ATROSS

OS

PRE

Y DELU

OSPREY

X

S

EE

ES

37 x 12 2 Bedroom 4 - 6 Berth H

37 x 12 2 Bedroom 4 - 6 Berth

W

Week commencing (Saturday)

LCH

C AIR A

Feb 25 – Mar 10

220

195

Mar 31

325

285

240

Mar 17 – Mar 24

220

340

300

May 5

325

290

May 12 – 26

270

400

35 x 12 3 Bedroom 6 - 8 Berth

195

Apr 7 (Easter) Apr 14 – 28

C

375

N/A

28 x 12 2 Bedroom 4 - 6 Berth

28 x 12 2 Bedroom 4 - 6 Berth

YS

TER CATCHE

140

N/A

N/A

205

195

175

270

255

205

240

225

210

195

300

285

270

290

275

375

350

SKYLARK

N/A

285

165

PIPIT

28 x 10 2 Bedroom 4 - 6 Berth

N/A

180

IT PLUS

33 x 10 3 Bedroom 6 - 8 Berth

N/A

195

PIP

WO

ODPECKER

R

O

K IN

E

2012 Tariff

FOR SALE

150

145

25 x 10 28 x 10 2 Bedroom 2 Bedroom 4 - 6 Berth 4 Berth

125

23 x 10 1 Bedroom 2 - 4 Berth

115

99

110

170

240

230

210

190

185

260

240

235

215

200

185

335

305

190 295

170 275

155 260

145 245

Jun 2 (Bank Holiday)

450

415

415

400

390

345

335

315

290

270

Jun 30

510

480

480

455

440

415

395

375

340

315

Jul 21 – Aug 25 (Bank Holiday) 645

615

615

585

560

515

490

470

435

400

295

275

260

240

230

210

195

175

135

125

Jun 9 – Jun 23 Jul 7 - July 14 Sep 1

415

530 375

390

500 350

Sep 8

320

295

Sep 29 - Oct 20

260

230

Sep 15 - Sep 22 Oct 27 (Half Term)

255

345

235

315

390

500

350

235

230 315

380

485

330

215

210 290

365

460

310

205

200 275

340

435

280

185

180 255

325

415

265

180

175 245

305

395

245

160

155 225

285

365

220

140

210

265

340 195 130

185

ALL PRICES ARE PER CARAVAN PER WEEK & ARE INCLUSIVE OF VAT, GAS & ELECTRICITY. WHERE LINEN IS NOT STANDARD IN THE ACCOMMODATION, IT CAN BE PROVIDED AS AN OPTIONAL EXTRA. SEE BOOKING FORM

SPECIAL OFFERS

SELECTED DATES IN ORANGE ABOVE ONE OFFER PER BOOKING

20% OFF A 2 WEEK CONSECUTIVE BOOKING

15% COUPLES DISCOUNT

2, 3, 4, 5 OR 6 NIGHT SHORT BREAKS

AVAILABLE AT A % OF WEEKLY CARAVAN HIRE CHARGE 2 Nights – 40% 4 Nights – 66% 6 Nights – 88% 3 Nights – 55% 5 Nights – 77%

ENTIRE HOLIDAY MUST BE WITHIN SELECTED DATES FOR OFFER TO APPLY

TO MAKE A BOOKING, COMPLETE & SIGN THE BOOKING FORM, CALL 01237 421163 or BOOK ONLINE (A completed Booking Form will be required in all cases)

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01237 471833


CARAVAN LAYOUTS, INVENTORIES & PARK MAP Oyster Catcher

Kingfisher 37 x 12 2 Bedroom 4 - 6 Berth

33 x 10 3 Bedroom 4 - 6 Berth

Accommodation Numbers 37,40,51

Cooker, Fridge, Toaster, Microwave, Lounge/Diner, TV with Digital Freeview, Panel Heaters, Fire, Shower & Toilet, Fold out bed in lounge, Pillows & Duvets. LINEN IS AN OPTIONAL EXTRA. SEE BOOKING FORM.

Accommodation Numbers 19,20,43,44,73

Larger Cooker, Larger Fridge, Toaster, Microwave, Dishwasher, Dining Area, Large flat screen TV with digital Freeview, DVD Player, Double Glazing, Central Heating, Fire, Ensuite Shower room, Bath with overhead Shower, 2 Toilets, Fold out bed in lounge, Pillows & Duvets with Linen.

Osprey & Osprey Deluxe 28 x 12 2 Bedroom 4 - 6 Berth

Albatross (Wheelchair Access) 37 x 12 2 Bedroom 4 - 6 Berth

Accommodation Numbers 11,12,16,17,18,22,24,26,27,57

Accommodation Numbers 45

Osprey Deluxe, brand new for 2011 season Accommodation Numbers 14,15,23

Cooker, Fridge, Toaster, Microwave, Lounge/Diner, Flat Screen TV with Digital Freeview, Panel Heaters, Fire, Shower & Toilet, Fold out bed in lounge, Pillows & Duvets. LINEN IS AN OPTIONAL EXTRA. SEE BOOKING FORM.

Cooker, Fridge, Toaster, Microwave, Lounge/Diner, Flat Screen TV with Digital Freeview, Double Glazing, Central Heating, Fire, ‘Wet room’ Shower & Toilet, Fold out bed in lounge, Bed Hoist in Double Bedroom, Pillows & Duvets. LINEN IS AN OPTIONAL EXTRA. SEE BOOKING FORM. Plus wider exterior doors & corridors and lower handrails, units, switches, sockets & appliance controls. Access by ramp.

Albatross 35 x 12 3 Bedroom 6 - 8 Berth

Pipit 28 x 10 2 Bedroom 4 - 6 Berth

Accommodation Numbers 46,47,48,53,54,55,70

Accommodation Numbers 1,1a,2,3,4,5,10,28,30,34 Pipit Plus (Central Heating) 35,71,72

Cooker, Fridge, Toaster, Microwave, Lounge/Diner, Flat Screen TV with Digital Freeview, Panel Heaters, Fire, Shower & Toilet, Fold out bed in lounge, Pillows & Duvets. LINEN IS AN OPTIONAL EXTRA. SEE BOOKING FORM.

Cooker, Fridge, Toaster, Microwave, Lounge/Diner, Large Remote Control TV with Digital Freeview, Panel Heaters, Fire, Shower & Toilet, Fold out bed in lounge, Pillows & Duvets. LINEN IS AN OPTIONAL EXTRA. SEE BOOKING FORM.

Skylark 25 x 10 2 Bedroom 4 Berth

Accommodation Numbers 6,7,8,9,56

Cooker, Fridge, Toaster, Microwave, Lounge/Diner, Flat Screen TV with Digital Freeview, Panel Heaters, Fire, Shower & Toilet, Pillows & Duvets. LINEN IS AN OPTIONAL EXTRA. SEE BOOKING FORM.

Woodpecker 23 x 10 1 Bedroom 2 - 4 Berth

Accommodation Numbers 5a

Cooker, Fridge, Toaster, Microwave, Lounge/Diner, Flat Screen TV with Digital Freeview, Panel Heaters, Fire, Shower & Toilet, Fold out bed in lounge, Pillows & Duvets. LINEN IS AN OPTIONAL EXTRA. SEE BOOKING FORM.

TO MAKE A BOOKING, COMPLETE & SIGN THE BOOKING FORM, CALL 01237 421163 or BOOK ONLINE (A completed Booking Form will be required in all cases)

01237 471833

www.surfbayholidays.co.uk

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Devon

North Devon has a wealth of attractions for all visitors. . . many of which are within a short distance of Westward Ho!

The closest to our parks is the two miles of golden sand on Westward Ho! beach, this long sandy beach is ideal for families and has some eye-catching features including rows of

traditional beach huts and fastinating rock pools. . . not to mention the stunning shows put on by wind surfers, bodyboarders, surfers and kite surfers that flock to the area!

With a mixture of attractions available in this area, from family adventure parks to the National Parks of Exmoor & Dartmoor, there is bound to be something to suit everyones taste! For

young families there's the fun and excitment that children should enjoy on the beach and at

theme parks, while couples can partake in a more sedate and leisurely holiday, taking in some of the most breathtaking coastal scenery around or visit one of North Devon bustling market towns and sleepy villages!

The Big Sheep

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Typical Devon village


Clovelly Atlantic Village

Westward Ho! Beach

Appledore from Instow

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River Valley Country Park is tranquillity at its best, with 18 acres of green countryside to forget the hassle of modern living. The partly wooded park near St Michael’s mount, is situated in one of the most picturesque valleys in Cornwall, being just a few miles from both the North & South Coast and their Sandy beaches. The location along the bank of our clear shallow stream invites you to relax whilst you take in the wonderful countryside atmosphere. Nearby there are spectacular cliffs, granite moorland, flower filled lanes, wooded valley’s and incredible wildlife. The park had been awarded a David Bellamy Silver Award, a great reflection on the ethos of the park.

The park offers luxurious Timber Lodges (some with outdoor Hot Tubs), and Caravan Holiday Homes, some new for the 2012 season and 1 with Hot Tub. The accommodation sleeps from 4-8 with a range of excellent facilities depending on the accommodation type, all include Colour TV, Microwave ovens, Duvets, Free gas & electric and heated bedrooms & bathrooms, for a warm and comfortable stay. For that extra special stay, why not choose one of our top of the range Luxury Caravans or stunning wooden lodges and enjoy Double Glazing, Central Heating and a dishwasher, with a Radio & CD Player in the Caravans and a CD & DVD Player in the lodges. Should you need it, the park has a small shop and launderette.

Whether you are attracted by the peace & quiet, the nearby coastline of this land of legend or the bustling fishing harbours, you will want to return time and time again for stress free holidays throughout the year. HOW TO GET TO RIVER VALLEY COUNTRY PARK

From the A30 at St Michael’s Mount Roundabout, take the A394 signposted to Helston. At the next roundabout turn left onto the B3280 signposted to Relubbus. Travel for approximately 3 miles, then just over a small bridge, River Valley Country Park is on the left.

What people say about us “NOT LONG BEEN BACK FROM STAY AT RIVER VALLEY COUNTRY PARK, RELUBBUS. HAD A GREAT TIME. THE STAFF THERE WERE VERY HELPFUL AND FRIENDLY (MAKES ALL THE DIFFERENCE). AFTER THE WARM WELCOME, WE WERE THEN IMPRESSED WITH THE PARK ITSELF. THE PARK GROUNDS AND CARAVANS WERE IMMACULATELY CLEAN AND TIDY. WE HAVE STAYED IN A FEW PARKS OVER THE YEARS AND THIS WAS BY FAR THE BEST. CAN’T WAIT TO BOOK AGAIN. CHILDREN SAID IT WAS "COOL"! CREDIT WHERE CREDIT’S DUE SO PLEASE PASS ON OUR THANKS.” Mrs. G.

CORNWALL St Austell A30 A390

River Valley Country Park

Land’s End

Truro Penzance Falmouth

FOR SALE

Tranquil 18 acre partly wooded park FOR SALE

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HOLIDAY HOMES & LODGES Relubbus, Penzance, Cornwall, TR20 9ER Tel: 01736 763398 Fax: 01736 763398 THE

LOD

415

Mar 24

480

o

THE

E SWALLOW

460

LODGE

EDEN

E

S WAL

LO

TH

E

320 TH

E SWALLOW

375

TH

N EB C UO DG RE MTO R A

37 x 12 3 Bedroom UNGALOW 6 BBerth

T

EDEN

S WAL

LO

E SWALLOW

345

295

E

S WAL

36 x 12 2 Bedroom 4T HBerth E SWALLOW

230

270

270

May 5

530

515 B U N G A L O W430 B U N G A L O W410 B U N G A L O W330

295

295

655

635

405

405

515

May 12

630

May 19 – May 26

500

410

390

320

600

520

480

370

535

510

440

LO T x 12 28 2 Bedroom 4 - 6 Berth

HE

230

320

Apr 14 – April 28

E KIN FISHER G

BUNGALOW

320

NTTH E NTTH NT CORMORA CORMORA O R M O RBAU D GEE T

EDEN

TH

S WAL

TH

28 x 10 2 Bedroom BUDGET 4 Berth EDEN

285

330

N/A

185

N/A

180

225

210

230

220

270

250

285

215

330

255

200

230

Jun 2 (Bank Holiday)

760

735

650

615

525

490

490

355

335

Jun 30 – Jul 14

755

730

640

615

545

510

510

420

395

Jun 9 – Jun 23

665

640

Jul 21 – Aug 25 (Bank Holiday)

945

930

Sep 8

590

575

Sep 1

Sep 15

725 510

555

525

820

795

500

480

680

615

495

405

370

Oct 27 (Half Term)

535

520

445

Dec 22 – Dec 29

570

545

475

Nov 3 – Dec 15

415

450 400

385 320

390

345

325

390

470

650

385

460

435

700

420

475

Sep 29 – Oct 20

465

570

Sep 22

445

395

295

245

520

345

265

255

285

340

320

555

285

430

345

650

365

265

280

435

365

290

365

275 220

265 210

265

210

200

310

310

235

215

370

370

N/A

N/A

255 230

255 230

205 N/A

195 N/A

ALL PRICES ARE PER CARAVAN PER WEEK & ARE INCLUSIVE OF VAT, GAS & ELECTRICITY.

WHERE LINEN IS NOT STANDARD IN THE ACCOMMODATION, IT CAN BE PROVIDED AS AN OPTIONAL EXTRA. SEE BOOKING FORM FRIDAY TO FRIDAY BOOKINGS ARE AVAILABLE, PLEASE ASK

SPECIAL OFFERS

SELECTED DATES IN ORANGE ABOVE ONE OFFER PER BOOKING

20% OFF A 2 WEEK CONSECUTIVE BOOKING

15% COUPLES DISCOUNT

2, 3, 4, 5 OR 6 NIGHT SHORT BREAKS

AVAILABLE AT A % OF WEEKLY CARAVAN HIRE CHARGE 2 Nights – 40% 4 Nights – 66% 6 Nights – 88% 3 Nights – 55% 5 Nights – 77%

ENTIRE HOLIDAY MUST BE WITHIN SELECTED DATES FOR OFFER TO APPLY

TO MAKE A BOOKING, COMPLETE & SIGN THE BOOKING FORM, CALL 01237 421163 or BOOK ONLINE (A completed Booking Form will be required in all cases)

18

TH

www.surfbayholidays.co.uk

01736 763398

E KI

TH

E

TH

E

E SWALLOW

LO

355

EDEN

KESTREL

TH T BUNGALOW B U D G E T (Kestrel Deluxe E C O R M& AN Deluxe) Additional new Caravans O RKingfisher EDEN available for 2012. See page 23

550

EDEN

425

245

TH

TH NT TEH E CO MTORREAL KR ES

565

T B U DHGEE TC

THE

LODGE

E SWALLOW

Mar 31 – Apr 7 (Easter)

BUDGET

440

295 TH

LODGE

WILLOW L OT H EFOR SALE

R T H E H E K E L THHE R H E K E L ER HE K NGFISH K E S TIR N G F I S E K E S TIR INGFISHE

TH

400 TH

28 x 20 38 x 12 2 Bedroom 2 Bedroom UNGALOW 4 BerthT 4 BBerth T

35 x 20 3 Bedroom 6 BerthT

KESTREL

BUDGET

LODGE

LODGE

LO

S WAL

W

Hot Tub

34 x 20 2 Bedroom 4 BerthH

T

E TH

IL HE W LOW

W

Hot Tub

GE PLUS

T

TH

E SWALLOW

W

Feb 25 – Mar 17

35 x 20 3 Bedroom 6 Berth

LOD

GE PLUS

T

IL HE W LOW

E KIN FISHER G

W

Week commencing (Friday or Saturday)

T

IL HE W LOW

S WAL

E TH

TH

E WILLOW

W

T

IL HE W LOW

SELF CATERING ACCOMMODATION

T HT R EHK EI N I SRHEEL KG FT ES

KESTREL

W

2012 Tariff

TH

IL HE W LOW

TH


CARAVAN LAYOUTS, INVENTORIES & PARK MAP

Willow Lodge & Willow Lodge Plus

35 x 20, 3 Bedroom, 6 Berth Accommodation Numbers 1,2,5

Lodge Plus

Accommodation Number 10

HOT TUB available in Willow Lodge Plus

Willow Lodge & Willow Lodge Plus

28 x 20, 2 Bedroom, 4 Berth Accommodation Numbers 4,11,12,13

Lodge Plus 34 x 20

Accommodation Number 3

Accommodation Numbers 6,7,8,9

Cooker, Fridge, Toaster, Microwave, Dishwasher, Dining Area, Centre Lounge, Large flat screen TV with Digital Freeview, DVD, Radio & CD Player, Double Glazing, Central Heating, Fire, Ensuite Shower/Toilet to both Bedrooms, Pillows & Duvets with Linen. Decking to front

HOT TUB available in Willow Lodge Plus

Cooker, Fridge, Toaster, Microwave, Dishwasher, Dining Area, Larger flat screen TV with Digital Freeview, DVD, Radio & CD Player, Double Glazing, Central Heating, Fire, Bath with shower over, Toilet, Pillows & Duvets with Linen. Decking to front

Kingfisher

28 x 12, 2 Bedroom 4-6 Berth

Accommodation Numbers Aqua 4 Cream 4,13,14,15

38 x 12 2 Bedroom 4 Berth

Willow Lodge

Cooker, Fridge, Toaster, Microwave, Dishwasher, Dining Area, Larger flat screen TV with Digital Freeview, DVD, Radio & CD Player, Double Glazing, Central Heating, Fire, Bath with shower over, Toilet, Pillows & Duvets with Linen. Decking to front.

Swallow

28 x 10, 2 Bedroom 4 Berth

Accommodation Numbers Black 3,4,5,6 Cream 10,11,12

37 x 12 3 Bedroom 6 Berth

Cormorant

Accommodation Numbers Aqua 1,2,3,5

Cooker, Fridge, Toaster, Microwave, Dishwasher, Centre Lounge, Dining Area, Flat screen TV with Digital Freeview, Radio & CD Player, Double Glazing, Central Heating, Fire, 2 Shower/Toilets (1 ensuite), Bunk Beds in one room, Pillows & Duvets. LINEN IS AN OPTIONAL EXTRA. SEE BOOKING FORM.

36 x 12 2 Bedroom 4 Berth

Cormorant

Accommodation Numbers Black 1,2

Cooker, Fridge, Toaster, Microwave, Lounge/Diner, Flat Screen TV with Digital Freeview, Panel Heaters, Fire, Shower & Toilet, Fold out bed in lounge, Pillows & Duvets. LINEN IS AN OPTIONAL EXTRA. SEE BOOKING FORM.

Cooker, Fridge, Toaster, Microwave, Lounge/Diner, TV with Digital Freeview, Panel Heaters, Fire, Shower & Toilet, Pillows & Duvets. LINEN IS AN OPTIONAL EXTRA.SEE BOOKING FORM

Cooker, Fridge, Toaster, Microwave, Dishwasher, Lounge/Diner, Flat screen TV with Digital Freeview, Radio & CD Player, Double Glazing, Central Heating, Fire, Ensuite Shower room, Toilet, Pillows & Duvets. LINEN IS AN OPTIONAL EXTRA. SEE BOOKING FORM.

TO MAKE A BOOKING, COMPLETE & SIGN THE BOOKING FORM, CALL 01237 421163 or BOOK ONLINE (A completed Booking Form will be required in all cases)

01736 763398

www.surfbayholidays.co.uk

19


Cornwall

There's something for everyone in Cornwall. . . from exciting roller coaster rides to lush green countryside, huge craggy cliffs and of course, plenty of wet stuff!

The National Trust have a number of wonderful properties and gardens throughout Cornwall and

protects much of the countryside and coastline, so get your blood pumping by trying your hand at surfing or take the opportunity to recharge your batteries with a serene coastal walk...followed by a scrumptious Cornish Cream Tea!

There is so much to learn and history to explore in Cornwall you'll need plenty of time to visit real Cornish Tin Mines, Lands End and the Eden Project!

Whatever you decide to do, don't miss out on Cornwalls fantastic beaches

St Michaels Mount

20

www.surfbayholidays.co.uk

St Ives Harbour

Eden Project


St Ives

Flambards

Minack Theatre

A Cornish Tin Mine

www.surfbayholidays.co.uk

21


Special Offers

All special offers and Short Breaks are available at all parks and are subject to availability and cannot be used in conjuction with any other offer or promotion, one offer per booking and your entire Holiday must be within selected dates for offer to apply. For dates, please refer to individual parks Tariff.

20% OFF A 2 WEEK CONSECUTIVE BOOKING Applies only on selected dates

15% COUPLES DISCOUNT

Discount must be returned if more than 2 stay in the accommodation

2, 3, 4, 5 or 6 NIGHT SHORT BREAKS

Available at a % of weekly hire charge 2 Nights - 40% 3 Nights - 55% 4 Nights - 66% 5 Nights - 77% 6 Nights - 88%

Brand New Caravans for 2012 Season at Beachside Holiday Park For the 2012 season we have introduced 3 Brand New Caravans to the park on pitches 3,4 & 5 with DOUBLE GLAZING, CENTRAL HEATING & EXTRA INSULATION. They will be an addition to the Swan Range, 32x12 in size, 2 bedroom 4 - 6 berth with an ensuite toilet to the master bedroom. The caravans have a vaulted ceiling, that gives it added space, large front windows, which will take advantage of the fantastic views, deeper seating and table & chairs. They include cooker, fridge freezer, toaster, microwave, large flat screen TV with Digital Freeview, DVD player and CD/Radio, fold out bed in lounge, Fire, shower & 2 toilets, pillows, duvets and linen.

Feb 25 – Mar 10

210

Apr 7 (Easter)

320

Mar 31

Apr 14 – Apr 28

305 255

May 5

310

Jun 2 (Bank Holiday)

435

June 30

495

Jul 21 - Aug 25 (Bank Holiday)

630

Sep 8

310

May 12 – May 26

Jul 7 - July 14 Sep 1

390 405 515

365

Sep 15 – Sep 22

240

Oct 27 (Half Term)

330

Sep 29 – Oct 20

www.surfbayholidays.co.uk

210

Mar 17 – Mar 24

Jun 9 – Jun 23

22

32 x 12 2 Bedroom 4 - 6 Berth

245


New Caravans for 2012 Season at River Valley Country Park TH

LODGE

THE

KESTREL

DELUXE PLUS

36 x 12 3EBedroom SWALLOW 6 - 8 Berth

TH

BUDGET

Hot Tub EDEN

Feb 25 – Mar 17 Mar 24

285

BUNGALOW

335

EE LO GG LO DD

TH T TE E RLE L E H H K R I ST I NEK R GE KFS TE E SH

T HT H ER R E EK IKN F I SIH IN GG F S H E

DELUXE

36 x 12 3 Bedroom 6 - 8 Berth

TH

E

S WAL

LO

T HT H E ES W OW LW SW A LALLO

TH

EB B EOTERTA N URG DMG CU OD

T

DELUXE

28 x 12 2 Bedroom 4 - 6 Berth SW SW A LA L E L OL O T HT H E

W W

We have also introduced 4 brand new caravans to the park for the 2012 season with DOUBLE GLAZING, CENTRAL HEATING & EXTRA INSULATION as 36x12, 3 bedroom, 6-8 berth Kestrel Deluxe Caravans onto pitch numbers white 1, 2, 8 & 9. All the caravans have a cooker, fridge, toaster, microwave, lounge/diner, large flat screen TV with Digital Freeview, Fire, Shower & 2 Toilets, master bedroom, two twins & fold out bed in the lounge, pillows & duvets...plus they have bay windows in the lounges with tile & pitched roofs for that added space. Please see the map on page 19 for details of which caravans are brand new for 2012 season.

I LILLO LW E WW OW T HT H E

W

We have introduced 5 brand new caravans to the park for the 2012 season with DOUBLE GLAZING, CENTRAL HEATING & EXTRA INSULATION as 28x12, 2 bedroom, 4-6 berth Kingfisher Deluxe Caravans onto pitch numbers white 3, 4, 5, 6 & 7. The caravans have a cooker, fridge, toaster, microwave, lounge/diner, large flat screen TV with Digital Freeview, Fire, Shower & Toilet, fold out bed in the lounge, pillows & duvets... plus they have bay windows in the lounges with tile & pitched roofs for that added space.

E WILLOW

T HT H NT T E EC C RA RAN OO OO RM RM

EN ED DN EE

190

175

BU BN WW UG NG A LAO LO

230

215

Mar 31 – Apr 7 (Easter)

405

280

265

May 5

380

280

265

May 19 – May 26

485

365

325

Apr 14 – April 28 May 12

Jun 2 (Bank Holiday) Jun 9 – Jun 23

Jun 30 – Jul 14

365

410 560 505 585

260

300

400

470

455

325

310

260

245

395 610

Sep 8

305

435

Sep 15

365

Sep 22

Sep 29 – Oct 20

395 330

325

285

450

Jul 21 – Aug 25 (Bank Holiday) 735 Sep 1

245

245

240

380 595

290 230

225

Oct 27 (Half Term)

360

270

255

Dec 22 – Dec 29

425

330

315

Nov 3 – Dec 15

285

190

175

ALL PRICES ARE PER CARAVAN PER WEEK & ARE INCLUSIVE OF VAT, GAS & ELECTRICITY. WHERE LINEN IS NOT STANDARD IN THE ACCOMMODATION, IT CAN BE PROVIDED AS AN OPTIONAL EXTRA. SEE BOOKING FORM

www.surfbayholidays.co.uk

23


How to Book

As a first time holiday maker with Surf Bay Holidays, there must be a million and one questions you will have. Please find below a step by step guide to booking your holiday and some useful tips to help you enjoy your time with us, from start to finish. BOOKING

To make a provisional booking, have your credit card details handy and simply call the park direct. Alternatively complete a Booking Form send to the park with your deposit. (You will need to complete a booking form in any event). Please be advised that peak season dates book very quickly, therefore it is advisable to contact the park direct prior to completing your booking form. Our on-line booking system is available at Surf Bay Holiday Park, Beachside Holiday Park and River Valley Country Park.

DEPOSIT

£6.00 per night (£42.00 per week) per Caravan/Lodge at Surf Bay Holiday Park, Beachside Holiday Park or River Valley Country Park. Deposits are non-refundable.

INSURANCE

We strongly recommend you take out Holiday Insurance Cover before the start of your holiday. This must be paid with your deposit. The cost is £3.00 per night per caravan or Lodge. . . please see the summary of cover at the bottom of the Conditions of Booking.

BALANCE

The outstanding balance for your holiday is due 42 days (6 weeks) prior to arrival, this date is also available to view on your deposit receipt.

WHAT YOU'LL GET

A full inventory of each accommodation type is available on request, however please remember to bring towels & tea towels with you as these are not provided as standard.

ARRIVAL TIME

3.00pm. The park managers will do everything they can to have your accommodation ready for you as early as possible. You are more than welcome to contact the park prior to your arrival if earlier than 3pm, to check whether your accommodation is ready. If you anticipate your arrival being after Reception closing time (5pm), arrangements can be made for key collection, should prior notice be given.

WELCOME PACKS

A Welcome Pack has been placed in your accommodation for your arrival. Each pack contains a Tell a Friend offer, Book Next Year offer, Useful Information & Telephone Numbers, plus things to do in the areas. We feel you will benefit from reading the information it contains.

DEPARTURE TIME

10.00am . Unless by prior arrangement with the Park Managers.

ENTERTAINMENT

All three of our parks are family owned parks and we pride ourselves on peaceful, relaxing holidays. Although each park boasts plenty of space for children to play and cycle we do not have any entertainment.

DOGS

Dogs are not allowed in any of the accommodation on Surf Bay Holiday Park, Beachside Holiday Park or River Valley Country Park, however, from time to time you may see dogs on leads owned by our private customers at Surf Bay Holiday Park and River Valley Country Park. We ask them to exercise off the park and to keep their dogs on leads at all times

LINEN

Linen (bottom sheet, duvet covers & pillowcases) is provided as standard in some of our accommodation to accompany the Duvets & Pillows we provide, however in accommodation where it is not provided as standard professionally laundered linen packs can be hired at a cost of £7.00 a week/stay for a single and £9.00 a week/stay for a double bed. For holidays longer than a week, linen changes are offered at the usual weekly charge.

CONDITIONS OF BOOKING

1. ‘CHECK IN’ time for bookings in Lodges & Caravan Holiday Homes is from 3.00pm on the day of arrival (usually Saturdays). For arrivals after 5pm, please make arrangements with the park reception. It is requested that you vacate your accommodation by 10.00am on the day of departure. 2. Time extensions to short breaks or week long holidays may be possible depending on the time of year. Prior arrangement with the park managers is required.

3. Both parties (hirer & park) shall be released from their respective obligations in the event of a National Emergency, War, and Prohibitive Government Regulations or if any other cause beyond the reasonable control of the parties or either of them renders the performance of the Agreement impossible.

4. Please notify the park if your time of arrival is anticipated to be after 5pm, in order that arrangements can be made for key collection. Please be aware that in most cases the park is also the park managers home and your consideration & co-operation is appreciated. All late arrivals should show consideration to others.

5. A £6.00 deposit per night for Lodges & Caravan Holiday Homes must be paid with a written confirmation of booking (Booking Form). The balance of the holiday must be forwarded forty two (42) clear days (6 weeks) before commencement of holiday. Payment should be made by credit card, cheque or postal order. Please do not send cash unless in a registered envelope.

6. Cancellations must be notified to us in writing, by recorded delivery. If the cancellation occurs after the balance of your account has been paid, or is due to be paid (i.e. within 6 weeks of the holiday commencement date), there can be no refund. WE THEREFORE STRONGLY RECOMMEND that you take out our Cancellation Insurance Plan (see below). We reserve the right to re-let your accommodation if the balance is not received in the specified time. Notification of our intention to re-let your accommodation will be sent to the address on the booking form, and your deposit will be forfeited. If we are unable to re-let the accommodation then we reserve the right to receive the balance from you. 7. The management are relieved of all liability should the accommodation not be made available due to circumstances beyond their control. The deposits and all other payments will be refunded in full.

8. Whilst every effort is made to reserve the accommodation requested, we reserve the right to change if necessary. The caravan layouts in the brochure are representative and may vary due to different manufacturers style. If this is important to you please check with the park

Cancellation Insurance Plan

9. No dogs or pets of any kind allowed in all accommodation at Surf Bay Holiday Park, Beachside Holiday Park & River Valley Country Park. However, from time to time you may see dogs on leads owned by our private customers at Surf Bay Holiday Park & River Valley Country Park. We ask them to exercise off the park and to keep their dogs on leads at all times. 10. Group/Party - The organiser or leader of a group or party booking is responsible for providing the party details. Should you arrive at your accommodation without notifying us of the required details we shall reserve the right not to hand over the accommodation to you. You may be asked for a security deposit at time of take-over.

11. Single-sex group bookings - The accommodation we provide caters primarily for family holidays. Single sex groups (i.e. those consisting of more than 2 adults of the same sex) should make contact with their preferred park before making a booking. You may be asked for a security deposit at time of take-over. 12. Under 18's will be accepted at the parks discretion

13. No liability will attach to us in respect of any loss or damage to anything brought onto the park at your request or for persons coming onto the park at your request.

14. You will be responsible for all loss of or damage to property at the park or brought onto the park, and for any injury to persons, animals and things caused by or in consequence of any act or omission on your part, your agent or your servants and you shall keep us indemnified in respect of any loss, damage or injury. 15. If you have an accident at the park involving the accommodation, the equipment supplied, or the grounds you MUST inform the park management immediately where practical, but no later than your day of departure. If you do not inform the park before you leave, our ability to investigate could be seriously hampered. Therefore, unless there is a valid reason for the delay in informing the park of the accident, we will not deal with it. 16. Please adhere to the parks speed limit and any ‘one way’ traffic systems in place.

17. The management reserve the right to terminate the hirer without notice if: The Hirer or a member of his/her party causes nuisance or danger to other guests on the park by their actions and does not refrain from doing so when asked. 18. Where linen is supplied, this includes a bottom sheet, duvet cover & pillow cases. Please ensure you hire linen or bring your own. A full linen pack to hire also includes a bottom sheet, duvet cover & pillow cases. We reserve the right to charge laundry costs for any soiled items. 19. For the comfort of all our customers, we would ask that you refrain from smoking in our accommodation.

1 We cannot emphasise too strongly the wisdom of taking up this insurance. Please note that no refunds of any kind, for whatever reason, can be entertained for those who do not choose to take advantage of these insurance arrangements.

2 This is priced at £3.00 per night for Timber Lodges and Caravan Holiday Homes. You will not be required to pay the balance or, if already paid, will have it refunded, if you are forced to cancel due to circumstances such as; Redundancy • Jury Service • Accident • Injury • Illness • Death 3 Please give as much notice as possible, and provide the appropriate authoritative document to support your reason for cancellation i.e. Doctors note, Death certificate, Redundancy notice under the Employment Protection (Consolidation) Act 1978, or Jurors letter.

4 All other cancellations are subject to section 6 of Conditions of Booking. 5 The decision of Surf Bay Holidays on all claims will be final.

24

www.surfbayholidays.co.uk

Period before scheduled arrival date within which written cancellation notification is received

Refund as a % of total costs (excluding insurance premium and deposit which are non-refundable)

36-42 days

50%

More than 42 days 29-35 days 22-28 days 15-21 days

14 days or under

100% 40% 30% 20% Nil


BOOKING FORM

Please complete & sign Booking Form and send to the park of your choice. Signing the booking form confirms your acceptance of the Conditions of Booking. For assistance, or any booking enquiries, please contact the relevant park of your choice Beachside Holiday Park Tel: 01237 421163, Surf Bay Holiday Park Tel: 01237 471833, River Valley Country Park Tel: 01736 763398

Name of Hirer(s) …………………………………………………………………………………………………….................................................. Address ………………………………………………………………………………………………………………................................................. Postcode ……………………….. Telephone ………………………….. Email ………………..………………..................................................

SELF CATERING PARK NAME ...................................................................................... ACCOMMODATION

(Type: eg. Kingfisher)

.......................................................

Accommodation Number preference (if known) ................................ I wish to reserve the above accommodation for

week(s)/day(s) from date commencing ..........................................................................

ACCOMMODATION HIRE CHARGE £ OPTIONAL EXTRAS COT/BEDGUARD (Depends on accommodation type) Age of child at time of holiday ....................................................

Per Night

£1.00

Cots/Travel Cots will not fit in double bedrooms

HIGH CHAIR..................................................................................................................................

£1.00

DOOR GATE

£1.00

(Depends on accommodation type)

............................................................................................

Per Week

LINEN PACK (per bed)

........................................................................................................................................SINGLE

£7.00

(Includes bottom sheet, duvet cover & pillowcases) ........................................................................................................DOUBLE

£9.00

(REQUIRED FOR MOST UNITS SEE TARIFF FOR DETAILS)

HIRE CHARGE + EXTRAS £ Per Night

INSURANCE

(If required, this must be paid with holiday deposit)

....................................................................

£3.00

........................................................................................................................................................................................ HIRE CHARGE + EXTRAS + INSURANCE £ Per Night

DEPOSIT ....................................................................................................................................

£6.00

DEPOSIT + INSURANCE TO PAY NOW £ BALANCE OUTSTANDING £ TO BE COMPLETED BY ALL PARTIES If arrival after 5pm, please state anticipated Time Party consists of

people:

Name

Age (under 18’s only)

…………………........................................................... (See condition 1 & 2 of the Conditions of Booking) Number of Vehicles.......................................................

1 .....……………………………….......

Car Registration Number(s)............................................

2 .....……………………………….......

Which papers do you read? ........................................... 3 .....……………………………….......

Are you a previous customer? If so, which park did you stay at?

Yes

No

……………………........................................................ Were you recommended?

Yes

No

If so, who by?............................................................... We saw your advert in ..................................................

PAYMENT DETAILS

4 .....………………………………....... 5 .....……………………………….......

Payment made by:

6 .....……………………………….......

Please debit £________ from my:

7 .....……………………………….......

Card Number

8 .....……………………………….......

Valid From

Postal Order

Cash Mastercard

Cheque Visa

Credit Card Access

Debit Card Maestro

Delta Issue No

Expiry Date

Security code (Last 3 digits on reverse of card)

Are any of the above Smokers?

Yes

Where linen is provided as standard, please specify quantity required. Doubles

No

Single

Cheques & Postal Orders should be made payable to the park of your choice (Surf Bay Holiday Park, Beachside Holiday Park or River Valley Country Park, I have read and accepted on behalf of my party (as listed), the Conditions of Booking on the reverse and the Tariff scale. I confirm that I will forward the balance of the account rendered forty two (42) clear days (6 weeks) before the commencement of my holiday.

SIGNED……………………………………………….……….….. DATED…………………………………….................

www.surfbayholidays.co.uk

25


You have signed to adhere to the following Conditions of Booking

1. ‘CHECK IN’ time for bookings in Lodges & Caravan Holiday Homes is from 3.00pm on the day of arrival (usually Saturdays). For arrivals after 5pm, please make arrangements with the park reception. It is requested that you vacate your accommodation by 10.00am on the day of departure. 2. Time extensions to short breaks or week long holidays may be possible depending on the time of year. Prior arrangement with the park managers is required.

3. Both parties (hirer & park) shall be released from their respective obligations in the event of a National Emergency, War, and Prohibitive Government Regulations or if any other cause beyond the reasonable control of the parties or either of them renders the performance of the Agreement impossible.

4. Please notify the park if your time of arrival is anticipated to be after 5pm, in order that arrangements can be made for key collection. Please be aware that in most cases the park is also the park managers home and your consideration & co-operation is appreciated. All late arrivals should show consideration to others.

5. A £6.00 deposit per night for Lodges & Caravan Holiday Homes must be paid with a written confirmation of booking (Booking Form). The balance of the holiday must be forwarded forty two (42) clear days (6 weeks) before commencement of holiday. Payment should be made by credit card, cheque or postal order. Please do not send cash unless in a registered envelope.

6. Cancellations must be notified to us in writing, by recorded delivery. If the cancellation occurs after the balance of your account has been paid, or is due to be paid (i.e. within 6 weeks of the holiday commencement date), there can be no refund. WE THEREFORE STRONGLY RECOMMEND that you take out our Cancellation Insurance Plan (see below). We reserve the right to re-let your accommodation if the balance is not received in the specified time. Notification of our intention to re-let your accommodation will be sent to the address on the booking form, and your deposit will be forfeited. If we are unable to re-let the accommodation then we reserve the right to receive the balance from you. 7. The management are relieved of all liability should the accommodation not be made available due to circumstances beyond their control. The deposits and all other payments will be refunded in full.

8. Whilst every effort is made to reserve the accommodation requested, we reserve the right to change if necessary. The caravan layouts in the brochure are representative and may vary due to different manufacturers style. If this is important to you please check with the park 9. No dogs or pets of any kind allowed in all accommodation at Surf Bay Holiday Park, Beachside Holiday Park & River Valley Country Park. However, from time to time you may see dogs on leads owned by our

private customers at Surf Bay Holiday Park & River Valley Country Park. We ask them to exercise off the park and to keep their dogs on leads at all times. 10. Group/Party - The organiser or leader of a group or party booking is responsible for providing the party details. Should you arrive at your accommodation without notifying us of the required details we shall reserve the right not to hand over the accommodation to you. You may be asked for a security deposit at time of take-over.

11. Single-sex group bookings - The accommodation we provide caters primarily for family holidays. Single sex groups (i.e. those consisting of more than 2 adults of the same sex) should make contact with their preferred park before making a booking. You may be asked for a security deposit at time of take-over. 12. Under 18's will be accepted at the parks discretion

13. No liability will attach to us in respect of any loss or damage to anything brought onto the park at your request or for persons coming onto the park at your request. 14. You will be responsible for all loss of or damage to property at the park or brought onto the park, and for any injury to persons, animals and things caused by or in consequence of any act or omission on your part, your agent or your servants and you shall keep us indemnified in respect of any loss, damage or injury.

15. If you have an accident at the park involving the accommodation, the equipment supplied, or the grounds you MUST inform the park management immediately where practical, but no later than your day of departure. If you do not inform the park before you leave, our ability to investigate could be seriously hampered. Therefore, unless there is a valid reason for the delay in informing the park of the accident, we will not deal with it. 16. Please adhere to the parks speed limit and any ‘one way’ traffic systems in place. 17. The management reserve the right to terminate the hirer without notice if: The Hirer or a member of his/her party causes nuisance or danger to other guests on the park by their actions and does not refrain from doing so when asked.

18. Where linen is supplied, this includes a bottom sheet, duvet cover & pillow cases. Please ensure you hire linen or bring your own. A full linen pack to hire also includes a bottom sheet, duvet cover & pillow cases. We reserve the right to charge laundry costs for any soiled items. 19. For the comfort of all our customers, we would ask that you refrain from smoking in our accommodation.

Cancellation Insurance Plan

1 We cannot emphasise too strongly the wisdom of taking up this insurance. Please note that no refunds of any kind, for whatever reason, can be entertained for those who do not choose to take advantage of these insurance arrangements.

2 This is priced at £3.00 per night for Timber Lodges and Caravan Holiday Homes. You will not be required to pay the balance or, if already paid, will have it refunded, if you are forced to cancel due to circumstances such as; Redundancy • Jury Service • Accident • Injury • Illness • Death 3 Please give as much notice as possible, and provide the appropriate authoritative document to support your reason for cancellation i.e. Doctors note, Death certificate, Redundancy notice under the Employment Protection (Consolidation) Act 1978, or Jurors letter. 4 All other cancellations are subject to section 6 of Conditions of Booking. 5 The decision of Surf Bay Holidays on all claims will be final.

Period before scheduled arrival date within which written cancellation notification is received

Refund as a % of total costs (excluding insurance premium and deposit which are non-refundable)

36-42 days

50%

More than 42 days 29-35 days 22-28 days 15-21 days

14 days or under

100% 40% 30% 20% Nil

Surf Bay Holidays is a division of 3T's Leisure Limited. Registered office: The South West Caravan Centre, The Airfield, Winkleigh, Devon, EX19 8DW. Registration Number 3311570 VAT Reg 143 5508 79

26

www.surfbayholidays.co.uk


Own Your Own Holiday Home Holiday anytime you want for as long as you like, with no planning or booking‌ all in your very own Luxury Lodge or Caravan Holiday Home.

Two of our parks give you this fantastic opportunity. Whether you are looking for a holiday home close to the Sea or in a Countryside setting, we’ve got it all.

Surf Bay Holiday Park

- Caravan Holiday Homes

River Valley Country Park

- Caravan Holiday Homes & Luxury Timber Lodges

FOR SALE

01837 680100

www.surfbayholidays.co.uk

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A division of 3T’s Leisure. Registered Office: The South West Caravan Centre, The Airfield, Winkleigh, Devon, EX19 8DW. Reg No. 3311570 VAT Reg 143 5508 79


Surf Bay Holidays 2012 Brochure