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Running head: SERVICE REQUEST SR-RM-004 1

Service Request SR-rm-004 BSA/375


SERVICE REQUEST SR-RM-004 2 Service Request SR-rm-004

Hugh McCauley, COO of Riordan Manufacturing, wants to integrate the existing variety of tools in use into a single integrated application. The company wants to take advantage of the more sophisticated state-of-the art information systems technology that already exists in the human resources department (Riordan Manufacturing, 2006). In this paper, the information- gathering techniques and the proposed design methods that are to be used will be described. The business requirements for the development of an HR system to support the objective of this request will also be defined. Key factors that will help ensure that the information required for this project is gathered successfully will be identified and a detailed project plan will be created. This plan will provide a list of all tasks, resources, and a schedule and budget required to complete the project. Information-Gathering Techniques and Design Methods

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SERVICE REQUEST SR-RM-004 3


Week 4 individual assignment service request sr rm 004, part 3 paper create using riverpoint