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Mobile phones are a key piece of technology in 21 century life, and losing

WHAT TO DO

yours can be a disaster. Follow these steps

IF YOU LOSE YOUR MOBILE

st

PHONE

and get back on your feet as soon as

possible after a loss!

If you need any extra advice, don’t hesitate to contact your mobile phone service provider, who will generally have protocol in place for lost phones.


WHAT TO DO: #1 Call your mobile phone service provider and have your service either cancelled or suspended.

#2 Check and see if your phone is either covered by your household insurance or by your mobile provider. There’s no need to replace your phone out of pocket if you don’t have to

#3 If you believe you were robbed, report the theft to the police. However, if you believe

In the meantime…

you just left your phone somewhere, call the

• Check with your mobile operator and

lost and founds of every location you were in

see if they will replace your phone free of

between now and the last time you made a

charge within 24 hours depending on

call.

your contract.

#4

• If you can’t get ahold of a phone in the

Don’t panic! Panicking makes you more likely

meantime, go for a pay as you go phone

to forget a step, which may lead to you

with a free sim card as a quick

spending much more money needlessly.

replacement.


What to do if you lose your mobile phone