The Art of Business
Neighbors Magazines introduces The Art of Business, a new section dedicated to sharing your story with your customers… our readers.
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July/August 201 8 Your community magazine
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June/July 2018
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The Art of Business Keeping focused on the customer “A lot of people do what we do (offer IT services). But nobody does it the WAY we do it,” Rick Cotten avows with confidence. Since 2001, Solutions Networking Corporation (SNC) has been providing a broad spectrum of IT Services for small and large businesses. “Information Technology (IT) has advanced to the point that today a business with just one computer has enterprise capabilities,” says SNC founder, Rose Canfield. “What all businesses need today, more than anything else, is an IT provider they can depend on to keep their powerful, complex systems running. Sometimes that means extending extraordinary customer service.” As Arnel Jaoquin recalls, “Recently, early one morning I noticed that the Village of Bedford Park had lost internet access. We got one of our techs there before they opened. He was waiting at the door when they got to work. We are proactive. With our remote monitoring, our clients don’t have to call us to get service. We’re on top of the problem before they know they have a problem.
or y t s ur o y 00 , “One is0a grocery store. They can’t Teofl lour clients 8 “However diverse our 3 on theirrsregisters during 1 have IT guys working o t So we do balloof their IT service working hours. h offerings, we’ve always g i ! between 10pm when closes and 4am when s Ne thedstore er their food deliveries start arriving. a been, and will always be, e r ”We work around our clients’ schedule, not ours.”
all about service first”
Through the years, the SNC team has learned that customer service is equal to technology knowledge. In that respect, not much has changed since Rose Canfield hand delivered trade reports at Merrill Lynch, and Rick Cotten charted Naval ship positions, and Jim Carollo supervised a warehouse, and Arnel Joaquin built computers at age 16, and Mike Bernatowicz worked the punch cards at Fort Ben, Indianapolis. For all of the incredible experience that has led to an IT team unlike any other, the constant that has brought them through the years together, is a respect for each other and a commitment to put customers above all else.
—The SNC Team
This commitment has stood the test of time.
582 Territorial Drive, Unit E-F | Bolingbrook, IL 60440 | solunetcorp.com
630.378.2222
Special Advertising Supplement
Funway expansion includes challenging Go Kart track, new miniature golf course, more parking
Creating and caring for great outdoor spaces
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Not Just Grass Landscaping of Batavia is celebrating 10 years of creating and caring for outdoor spaces in the Tri-Cities and surrounding areas. Not Just Grass provides a full array of landscape services including maintenance, landscape design, landscape installation and hardscape installation. The Not Just Grass team takes pride in the work they do for landscape projects both big and small. Let Not Just Grass envision, create and care for a functional outdoor space you can enjoy today. 630-253-7824, notjustgrass.com
Funway Entertainment Center in Batavia is on track to open two new attractions Spring 2019. Funway’s expansion includes a new go kart track and new 18-hole outdoor miniature golf course. The changes will provide additional open space with a patio area just outside the bowling center. The expansion also includes more parking and an addition to the main building. The 24-footwide winding go kart track will be a fifth of a mile, located on the south side of the property. The new outdoor miniature golf course will be a full 18-hole course with water features. Nine of the holes will be ADA accessible. Funway’s goal is to continue providing a place for friends and family to come together to create lifelong memories. Funway Entertainment Center 135 S. River St., Batavia Funway.com • fun-info@funway.com 630-879-8717
The Art of Business The Art of Business is a sponsored editorial section in every issue of every Neighbors Magazine covering DuPage and Kane Counties. Reach up to 138,000 Neighbors Magazines readers! And, you will have a powerful marketing tool that will serve your business for years. Included with your story… Professionally written/edited story about your business Your photos Published in print and online Widget to link your story to your website Shared to social media A free online microsite for your business PLUS (for a limited time)… 25 full color reprints* of your story and a free acrylic display. July/August 2018
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