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VOL. 4 | ISS. 4

Northeast Florida Chapter Community Associations Institute


IN THIS ISSUE Balancing an Out-of-Control Budget Securing Your Community Through Environmental Design Post-Hurricane Cleanup Safety Tips Environmental Benefits of Your Commercial Landscape Can Noncompete Agreements Include Referral Sources?

A Quarterly Newsletter for Homeowner Leaders, Professional Managers and Business Partners



3 Ways to Balance an Out-of-Control Budget - Phillip Pope

12 Securing Your Community with Crime Prevention Through Environmental Design - Brie Peterson 16 Post-Hurricane Irma Cleanup and Safety Tips for Community Associations - Edward Ronsman, Esq. 18 Environmental Benefits of Your Commercial Landscape - Joseph Barnes 20 Can Noncompete Agreements Include Referral Sources? - Simone Marstiller


5 6 6 7 22 24

President's Message Welcome New Members Editorial Calendar Upcoming Events Event Recap Directory

Providing education, networking, resources and advocacy for Community Associations in Northeast Florida and the professionals and volunteers who serve them. We welcome your suggestions and comments. Address them to: The NEFCCAI Community MISSION Connection STATEMENT 4250 A1A S, F-32 St. Augustine, FL 32080 405-410-7191

We also welcome article submissions from our members. For guidelines, please contact Leslie Pragasam at leslie@aquaticsystems.com. Articles may be edited for length and clarity. October 2017 | www.neflcai.com | 3



ear Members: It has been my great pleasure to serve as your President the last two years. I've been lucky to carry on with the momentum that Cindy Dunlop helped build up and I know Jimmy Dycus will do a tremendous job taking over in 2018. But my term isn't over yet! We have great events planned for the rest of this year - our annual meeting on November 30 and our Gala on December 2 with a Bond theme. Our committee members and especially our chairs help put a lot of time and effort in planning these events and I hope you'll be able to attend. You may even see Jimmy take over the mic during the Gala, if you're lucky! I've been so proud to see our membership grow throughout the past few years and the increased interest in all of our events. Our goal as always should be to provide meaningful educational opportunities for managers and board members, with exposure to our outstanding business partners whose support helps us plan so many of these excellent events. I would encourage you to spread the word about our amazing chapter to help continue our growth and allow us to put on even more events in the future.

president's message

OFFICERS President - Ed Ronsman Past President - Cindy Dunlop President-Elect - James Dycus Secretary - Sherry McNees Treasurer - Bob Chamberlain Director - Catie Marks Executive Director - Karen Foy COMMITTEE CHAIRS Membership - Sherry McNees Financial - Bob Chamberlain Gala - Donna Clawson Expo - Cindy Dunlop Social - David Robinson Program/Education - Patricia Truax Stewart The Community Connection Editor - Leslie F. Pragasam 2017 CHAPTER SPONSORS

Good luck to all during this budget and annual meeting season, and thanks for your continued support of our chapter. Ed Ronsman


Silver Aquatic Systems, Inc. BB&T Association Services Becker & Poliakoff Gunster Law

Jackson Law Group MAY Management Services PPG Paints October 2017 | www.neflcai.com | 5

Welcome New Members NEFL-CAI proudly welcomes the following members who joined the chapter in July, August, and September!

chapter news

Business Partners Chelsea Emons - Alliance CAS S.M.A.R.T. Collections Timothy D. Fulmer - Carr, Riggs & Ingram Terri Anderson - EverBank James Garner - Nabr Network James Claiborne - Vote-now.com LLC

Thank you to all of our members who have rejoined or renewed their membership with the NE Florida Chapter! Thank you for your continued support!



Article/Submissions Due

Ads Due

January 2018 April 2018 July 2018 October 2018

December 1, 2017 March 1, 2018 June 1, 2018 September 1, 2018

December 18, 2017 March 19, 2018 June 18, 2018 September 18, 2018


For more information on NEFL-CAI meetings or upcoming events, email Karen Foy at info@neflcai.com or visit www.neflcai.com

October 19, 2017

Short Term Rentals Ocean Village Club 4250 A1A South St. Augustine, FL 32080 Non-Member $10 $10 $35

Michael McCabe, Esq. of McCabe Law Group will discuss how short term rentals affect HOA & Condo communities in Florida. Register today for lunch, networking, and this informative program.


Member H/O Leader FREE CAM FREE Business Partner $20

11:30 AM - 1:30 PM Program begins at noon

November 3, 2017

Leadership Forum Doubletree SeaWorld 10100 International Drive Orlando, FL 9 AM - 4 PM

Don't miss this unprecedented event! If you live in, work for, or provide services to a Florida community association, you'll leave the Forum more informed, more engaged, and better able to contribute to a successful community! Attend your choice of four education sessions & meet up to 60 exhibitors showcasing the latest products and services for Florida community associations.

November 30, 2017

Annual Meeting Maggiano's Little Italy 10367 Midtown Pkwy, Jacksonville, FL 32246

Meet the 2018 Board of Directors as the results of the election are announced. Meet the committee chairs and learn how you can become more active with the chapter. Check out the website for more info & to RSVP.

December 2, 2017

Annual Gala The Parlor Room 300 San Marco Ave. St. Augustine, FL 32084 6:30 PM - 10:30 PM

If you missed last year's Gala, you certainly do not want to miss this year's High Stakes Assignment! Your objective, should you accept, is to infiltrate the gathering, mingle with guests, and obtain information vital to NE Florida communities! Check out the website for ticket information & to RSVP. October 2017 | www.neflcai.com | 7

Control Methods

January 2017 | www.neflcai.com | 9

By Phillip Pope with CMC Jacksonville

3 Ways to Balance an Out-of-Control Budget    As a newly minted board president, I was excited to optimize our association's operations and create the sense of community that so many homeowners were asking for. That vision was quickly extinguished when, one week after being elected, I received a call that I needed to come to a meeting to review the financials. It turned out that the community was in an astonishing financial situation: $30,000 of debt had been accrued in eight months. How did that happen?      The first thing we discovered was that the management contract included a variety of extra fees. For example, I discovered a fee was being charged to fold violations, another fee to place the violations in an envelope, and a third fee to seal the envelope; this was on top of postage and printing, and with over 650 violations annually, it added up fast.      The next thing we realized was that 80 percent of our monthly operating budget went towards association-maintained utilities, such as irrigation. We found out there were thirteen main line breaks within the community – so billable water had been running constantly for years underground. Finally, the last thing uncovered in the financials was an enhancement to the community gate systems that cost $30,000 – and it was signed off on while the association was already $15,000 in debt. At this point, community maintenance for which the association was responsible – such as painting and pressure washing of buildings – had not been completed. So it’s understandable that after we were installed as a new board, one of every three  16 | THE COMMUNITY CONNECTION

owners contacted management every day – and rightfully so.    So how did my fellow board members and I get our budget balanced again? The following steps put us on the path to restoring the association’s financial health. 1. We reviewed our current financials. Before we took any action on the budget, we wanted to fully understand our financial situation. By reviewing a copy of the budget and all the bills for the last few months, we were able to piece together where all of our money was going,  which is how we noticed our disproportionately high water bill and other items that seemed oddly expensive. Then we investigated each line item further by contacting vendors, arranging energy audits and asking questions so we could make positive changes based on information about what was happening and not our own assumptions. 2. We assessed services for effectiveness. As the board and I scrutinized every line item on the budget, we gathered information about the purpose of each service and how each vendor delivered on those services. With this methodical approach, we found that some services we were paying for weren’t effective. For example, the budget included a security service that couldn’t speak to homeowners or take any action on suspicious behavior; it’s only purpose was to drive around the neighborhood as a deterrent. To us, this wasn't worth the money we were                                      Budget Continued next page October 2017 | www.neflcai.com | 9

Budget Continued from previous page spending, especially in light of the community’s debt. We cancelled this and other unnecessary services to reduce our spending.  3. We enforced assessment payments. As it happened, many homeowners weren’t paying assessments, and they also weren’t facing any consequences for it. We worked with our new legal team to resolve these delinquent homeowner accounts and provide consistent enforcement in this area going forward. This step ensured that our budget would be funded now and in the future. While these three steps helped us make tremendous progress with the budget, homeowners must be involved in helping the association resolve any financial problems. When both the board and the homeowners are invested in the goal of achieving the community’s vision, you can resolve any budget issue and go on to create a successful community. 


April 2017 | www.neflcai.com | 11

By Brie Peterson for Envera Systems

Securing Your Community with Crime Prevention Through Environmental Design     As many people return to Florida for the winter months, now is a great time to reevaluate a community’s security and systems. One of the simplest ways to do so is by following the Crime Prevention Through Environmental Design guidelines. Crime Prevention Through Environmental Design, or CPTED (pronounced sep-ted), can be defined as how an environment is manipulated to influence behavioral effects that can reduce some types of criminal activities while also increasing the perception of safety. This ability to re-design, or re-use an existing space in a more effective way, has the potential to deter certain behaviors with improvements for how residents feel about their community, as well.        CPTED is often classified by three measures: mechanical, human or territorial, and natural. Mechanical measures are some of the most common uses of CPTED. This approach is the utilization of technology and/or hardware, such as alarm systems, video surveillance, locks, or fences that create physical barriers. Structural elements like fences and locks help define a private area. When you add alarm systems, access control, and/or video surveillance, you increase that indication of privacy or a closed area at specific times.       Human, or territorial, measures are also commonly used to have a method for observing, reporting, and responding. Some examples include neighborhood watch organizations, roving  12 | THE COMMUNITY CONNECTION

patrols, gate attendants, or virtual guards. To a trespasser or potential criminal, these methods indicate a private territory and a sense of ownership is portrayed for that property.      Finally, the third classification, natural measures, is commonly overlooked. This is how design features, such as landscaping, lighting, and window placements, increase the visibility of a property or areas in a community. One example is the use of large hedges versus trimmed bushes and plants. If large hedges are placed around a home or community pool, the visibility of that property is blocked from an onlooker and creates hiding places for a potential criminal. On the other hand, trimmed plants increase the visibility and allow neighbors or people in the area to see trespassers and call for help.      The practices of CPTED do more than impact a potential criminal’s perspective of a community and the risks of getting caught. They can also improve the quality of life for residents, guests, and workers in the community. Implementing the three measures of CPTED increase the feelings of security, awareness, and ownership of the property. With a variety of ways to execute these measures, communities can determine which will accomplish the unique needs of their unique properties.


October 2017 | www.neflcai.com | 15

By Edward Ronsman, Esq., Partner at Jackson Law Group

Post-Hurricane Irma Cleanup and Safety Tips for Community Associations     As communities in Northeast Florida work toward recovering from Hurricane Irma, we would like to share a few important reminders for condominium, cooperative and homeowner associations. While the task of repairing and cleanup is extensive, communities should be on the lookout for the following “scams”: Beware of government “officials” coming to your community offering to perform inspections. Require documentation and contact information from any such individual. Many out of state “contractors” appear offering to do a free inspection of a roof or common areas and common elements. Ask for their licensing and contact information before entering into any contract for work. Do not execute an Assignment of Benefits (“AOB”) without first contacting your insurance agent and attorney. Beware of any contractor requiring a large down payment for “supplies”.        As part of the cleanup and repair process you are recommended to take ample photographs and/or videos, documenting the time and date, and who took the photograph or video. An experienced attorney should be utilized to review any contracts entered into by the Association and claims made on any applicable insurance policies.      Finally, here are some safety tips to consider for you and your residents: Many areas may be under a boil water notice. Check local government website and Facebook pages for updates that can help keep you safe. If residents are using a generator, be sure to confirm it is being used safely. Portable generators emit carbon monoxide and should not be used indoors, and may impact certain common elements in condomin16 | THE COMMUNITY CONNECTION 16 | THE COMMUNITY CONNECTION

iums. You can find safety tips for generator use at the American Red Cross website. Do not allow residents to alter or modify common areas or common elements, even if damage has occurred. Only contractors engaged by the Association should perform work on common areas or common elements.    This is not an exhaustive list of safety tips, and you should consider checking updates with local government departments to stay aware of any hazards.      As you begin safely recovering in the aftermath of a hurricane, you will need to review your community’s insurance policies and make sure you comply with any requirements for providing notice. Continue to document any damage with photographs of your property.      Keep in mind that insurance companies may not have your best interest at heart, but do not be intimidated. Seek professional legal advice as you begin your recovery process to ensure you have qualified professionals on the side of your condominium, cooperative, or homeowner association.

January 2017 | www.neflcai.com | 13

By Joseph Barnes - Marketing Manager for Yellowstone Landscape

Environmental Benefits of Your Commercial Landscape     It’s easy to look at a freshly mowed lawn, pruned shrubs, and vibrantly colored flowers and think that commercial landscaping is just about making properties look beautiful. But as Landscape Professionals, we know there’s so much more going on in your landscape than what you can see. Professionally designed, installed, and managed landscapes do so much more than just add beauty to the places where we live, work, and play. Let's explore four important environmental benefits of commercial landscapes that you may not have considered before.

1. Improved Air Quality     Do you remember that one science fair as a kid, when you did a project on photosynthesis? In case you forgot, photosynthesis is “the process by which green plants and some other organisms use sunlight to synthesize foods from carbon dioxide and water…and generates oxygen as a byproduct.” Plants are absolutely essential to carbon sequestration. They capture significant amounts of carbon from the air and release oxygen. In urban areas and places near industrial and manufacturing facilities, trees and plants also capture particulates and other microscopic pollutants, helping to clean the air we breathe.


2. Reducing Soil Erosion     Did you know that the root systems of plants and trees allow for 20 times greater water absorption than tilled soil? That also means that areas with healthy turf, trees and plants are far less likely to experience flash flooding and areas of standing water after a hard rain. Soil erosion isn’t just an aesthetic issue. Areas of exposed dirt on a hillside indicate that the soil is weak. If not corrected, this                                                                 can lead to mud-                                                                 slides after heavy                                                               rains. Reducing                                                                   soil erosion in                                                                       these areas can                                                                     involve decora-                                                                   tive plantings of                                                                   shrubs and other                                                                 groundcovers,                                                                     meeting the func-                                                               tional and aesthe-                                                               tic needs of the landscape.

3. Reducing Noise Pollution When most people think about a bustling, urban city, the soundtrack typically includes honking car horns, exhausts of trucks and buses passing by, and maybe even a jackhammer. The constant assault on the ears is part of the reason some city dwellers eventually flee to find peace and quiet in the suburbs. Modern urban developments are                               Landscape Continued on next page

Landscape Continued from previous page increasingly looking to commercial landscape designers and commercial landscape management companies to bring nature back to the city. Turf, plants, and trees are much better at absorbing sound than pavement and concrete  walls. Dampening even a small amount of the city’s noise makes the environment just a little more pleasant for its residents.

4. Regulating Temperature In the South, we’re always looking for ways to keep ourselves just a little cooler. Whether adding more trees to create a natural canopy of shade, or installing a hedgerow to block the setting sun from a westward facing window, landscapes can have a big impact on temperature regulation. With more shade from trees, your home or office’s air conditioning system won’t have to work as hard to keep you cool, saving money on your electric bill. Studies have also shown that turf keeps the ground 10-15 

These examples are just a few of the many ways that your landscape is working to help make your environment a little healthier and a little safer. The aesthetic appeal of a great commercial landscape project is hard to overlook, but just remember that there’s a functional purpose behind all that beauty, too.

degrees cooler in the summer and 10-15 degrees warmer in the winter than a paved surface. Another advantage that grass has over pavement – it doesn’t crack. Pavement expands and contracts as temperatures change, leading to cracks which become safety hazards. Replacing large paved areas with healthy turf reduces the amount of pavement that will need to be repaired or replaced, and better regulates temperature in the area. October 2017 | www.neflcai.com | 19

By Simone Marstiller - Attorney for Gunster's Government Affairs & Appellate practices

Can Noncompete Agreements Include Referral Sources?     The law in Florida on noncompete contracts is clear: If a restrictive covenant is not supported by a legitimate business interest, the covenant is unenforceable.      What is a legitimate business interest? Under section 542.335, Florida Statutes, the term includes, but is not limited to: Trade secrets Valuable confidential business or professional information that isn’t a trade secret Substantial relationships with specific prospective or existing customers, patients, or clients Customer, patient, or client goodwill associated with:           An ongoing business or professional                      practice           A specific geographic location           A specific marketing or trade area Extraordinary or specialized training      Recently, the Florida Supreme Court answered a question on which two of the state’s district courts appeal were split: Are referral sources a legitimate business interest that can be protected by a noncompete contract?      In White v. Mederi Caretenders Visiting Services of Southeast Florida, LLC, 42 Fla. L. Weekly S803a (Fla. Sept. 14, 2017), which involved a home health services business, the Florida Supreme Court held referral sources aren’t automatically excluded as legitimate business interests because, according to 

the plain language of section 542.335, acceptable business interests are “not limited to” those listed in the statute. Indeed, “[t]he statute was never designed or intended to be an exhaustive list”  Rather, determining whether referral sources (or arguably any other asserted business interests not listed in section 542.335) are a legitimate business interest requires case-by-case “fact- and industry-specific determinations[.]”      The Supreme Court concluded that in the home health services industry, referral sources may be protectable business interests because, among other things, referrals are the predominant – if not sole – means of obtaining patients, “are somewhat analogous to customer goodwill, which is expressly protected by” section 542.335, and, if misappropriated, could give unfair advantage to a competitor. Further, “there is an indispensable relationship between referral sources and [home                           Noncompete Continued on next page


Noncompete Continued from previous page health care providers’] undisputed legitimate business interests in relationships with patients” which is protected by section 542.335.    What does the Mederi Caretenders decision mean for businesses not in the home health service industry seeking to protect referral sources via noncompete contracts?      It depends. Section 542.335 doesn’t exclude referral sources. But courts are more likely to stay close to the Supreme Court’s industry-focused, fact-specific inquiry than to adopt a broad approach and risk undermining the intent of the statute, which is to protect against restraints of trade and competition.

WHY ADVERTISE WITH NEFL-CAI? Advertising in NEFL-CAI’s quarterly publication, The Community Connection, is your best way to effectively target customers. This is a unique opportunity to highlight your business and increase your organization's visibility. The Community Connection offers several options to fit any budget. You can find more information here or contact Leslie Pragasam, Newsletter Editor, at leslie.pragasam@aquaticsystems.com. October 2017 | www.neflcai.com | 21

Event Recap

Legislative Update

July 20, 2017 - Jimerson & Cobb, P.A. Attorney, Hans C. Wahl, provided updates from the most recent Legislative Session and trending legal topics to a nearly packed house at Jacksonville Golf and Country Club. Attendees were provided a delicious breakfast and timely legal updates regarding estoppel certificates, financial reporting, use of debit cards, conflicts of interest, and term limits.

Photo credit:Leslie F. Pragasam

Budgets August 17, 2017 Lake Brown Williams CPA, Carly E. Williams, Community Advisors President & Reserve Advisor, Charles R. Sheppard, and Castle Group PCAM, Patricia Truax Stewart provided a timely panel discussion to a packed house at the Hampton Glen Clubhouse.


Successful Annual Meetings September 21, 2017 - Outgoing chapter President and Partner at Jackson Law Group, Edward Ronsman, and President and CEO at MAY Management Services, Annie Marks, provided real life experience of running a successful annual meeting. Thank you to Georgia Miller with BB&T Financial Services for sponsoring this event at the Jacksonville Golf & Country Club. Join our email list to never miss an update and check out our website for the next Chapter Meeting in St. Augustine.

October 2017 | www.neflcai.com | 23

Disclaimer - Information listed reflects that provided from the CAI National Office. Any changes or updates to contact information may be made by logging into your account at www.caionline.org or through the National Office.












Alliance C.A.S. Collections Ms. Chelsea Emons chelsea@alliancecas.com

Carr, Riggs & Ingram, LLC Mr. Timothy D. Fulmer tfulmer@cricpa.com

Dragonfly Pond Works Mr. Tom Willson www.dragonflypondworks.com

Amelia Island Management Mr. Nicholas Lambiase nick.lambiase@omnihotels.com

CertaPro Painters Mr. Jeff Lee jlee@certapro.com

Driveway Maintenance, Inc. Mr. Kerry Barnes kbarnes@driveway.net

Ansbacher Law Mr. Barry B. Ansbacher bba@ansbacher.net

CINC Systems Ms. Vickie Johnson, CMCA, AMS vickie@cincsystems.com

Duval Asphalt Ms. Jennifer Ragsdale jragsdale@duvalasphalt.com

Arthur J. Gallagher Risk Management COLLECTIONS Mr. David Dawson david_dawson@ajg.com

Clark Simson Miller Mr. Jason Miller sales@csmhoa.com

EverBank Ms. Terri Anderson terri.anderson@everbank.com

CMC-Jacksonville Ms. Colleen Michelle Griggs cgriggs@cmcjax.com

Envera Ms. Shar Caballero SCaballero@Enverasystems.com

Coastal Construction Products Mr. Ron Mans rmans@coastalone.com

Evergreen Lifestyles Management Mr. Kraig Carmickle kcarmickle@evergreen-lm.com

Coastal Insurance Underwriters, Inc. Mr. Chuck Bushong cbushong@ciuins.com

Fidelity Bank Ms. Mary E. Price mary.price@lionbank.com

Community Advisors, LLC Mr. Charlie Sheppard, RS csheppard@communityadvisors.com

First Coast Association Management Ms. Alice Hubbard alice@firstcoastam.com

BCM Services, Inc. Mrs. L. Denise Wallace denisew@bcmservices.net

Community Solutions Management, LLC Ms. Melodye Pitts mail@communitysm.com

First Federal Bank of Florida Mr. Mike Mickler micklerm@ffbf.com

Brightview Landscape Services Mr. George Rugen george.rugen@brightview.com

Custom Tree Surgeons Mr. Scott Washington scottatcts@yahoo.com

ASAP Towing and Storage Mr. Thomas Wimsatt thomas@towingasap.com Association Dues Assurance Corp. Mrs. Lynn Manion lmanion@adac.us.com Atlantic Powder Coating Mr. Harold Matthews harold@atlanticpowder.net Axiom Resources Mr. Ben Hippeli ben@associationcapital.com

Brown & Brown of FL Ms. Pilar Willis pwillis@bbjax.com Bullard, Herndon & Brown, P.A. Mr. Randall Herndon rherndon@bhbjaxcpa.com

D. Armstrong Contracting, LLC Mr. Dennis Armstrong dennis@darmstrong.net Davey Tree Expert Company Mr. Josh Madden josh.madden@davey.com

FirstService Residential Ms. Lillian Guerrero lillian.guerrero@fsresidential.com Fletcher Stein Insurance Agency Ms. Carie Whitcomb cwhitcomb@fletcherstein.com FORSITE - Mailboxes, Signs & Site Amenities Ms. Jennifer Lamolinara jenniferl@forsite.us

October 2017 | www.neflcai.com | 25

BASIC LISTING Global Solution Partners Mr. Keith Ruehl, RS kruehl@globalsolutionpartners.com

BASIC LISTING Malarkey Roofing Products Ms. Rachel Garcia rgarcia@malarkeyroofing.com

BASIC LISTING Popular Association Banking Ms. Molly Hime mhime@popular.com

Greenway Lawncare Mr. Sasa Popovic contact@greenway-lawncare.com

Martin Home Exteriors Mr. Chris Lentzke chrisl@mhejax.com

Property Management Systems, Inc. Mr. Scott William Steffen, CMCA ssteffen@pmsiofflorida.com

Herbie Wiles Insurance Mr. Wayne Howell whowell@herbiewiles.com

Massey Services, Inc. Mrs. Tami Swanson tswanson@masseyservices.com

Pursiano Barry Bruce Lavelle, LLP Mr. Jason Bruce, Esq. jbruce@pblbh.com

HomeTeam Pest Defense Mr. Dan Eckman COLLECTIONS dan.eckman@pestdefense.com

McCabe Law Group, P.A. Mr. Michael John McCabe mccabe@jaxlandlaw.com

Ramco Protective of Orlando, Inc. Mr. Benjamin Griggs b.griggs@ramcoprotective.com

Ian H. Graham Insurance Ms. Sylvia Tagle sylvia.tagle@aon.com

McCall Services, Inc. Mr. Jerry Hall jhall@mccallservice.com

Rizzetta & Company, Inc. Ms. Valerie Bethea

IBERIABANK Ms. Felicia Cox felicia.cox@iberiabank.com

McGowan Program Administrators Mr. Joel W. Meskin, Esq., CIRMS jmeskin@mcgowanins.com

Jimerson & Cobb, P.A. Mr. Hans Wahl hwahl@jimersoncobb.com

Metro Property Services Mr. John Moore john@metropropertyservices.com

Kings III Emergency Communications Ms. Candace Harrison charrison@kingsiii.com

Mutual of Omaha Bank Mr. Keith Collopy keith.collopy@mutualofomahabank.com

Kipcon, Inc. Mr. Ed Pazden epazden@kipcon.com Krystal Klean Mr. Anthony Lewis Morgan tmorgan@krystalklean.com Larsen & Associates, P.L. Mr. Mark King www.larsenandassociates.com Landscape Maintenance Professionals www.lmppro.com


Nabr Network Mr. James Garner james.garner@nabrnetwork.com Norman Insurance Advisors, LLC Mr. Andy Norman anorman@normaninsuranceadvisors.com Pacific Premier Bank Ms. Alicia Granados, CMCA, AMS, PCAM agranados@ppbi.com Performance Painting Contractors, Inc Mr. Kevin Hughes Kevin@performance-painting.com

Sentry Management, Inc. Mr. Gordon Wolfram Servpro of Jacksonville South & Arlington http://www.servprojacksonvillesouth.com/ Servpro of Mandarin, the Beaches/ Ponte Vedra & St. Augustine Ms. Robin Braddock robin@servpromandarin.com Sherwin-Williams Mr. Linsey Ritch swrep5784@sherwin.com Shimp Sign and Design, Inc. Mr. Roy Luster Shimp, Jr. rlshimp@comcast.net Southeast Pipe Survey, Inc. Ms. Traci Abel traci@southeastpipe.com Sovereign & Jacobs Property Management Companies Mrs. Ellen Lumpkin elumpkin@sovereign-jacobs.com



Tankel Law Group Mr. Bob Tankel condolawyer@gmail.com

Williams Law Association, P.A. Mr. K.C. Williams III, Esq. kcw@williamspa.com

The Lake Doctors, Inc. Mr. Eric Williams eric.williams@lakedoctors.com

Yellowstone Landscapes Mr. Blaine Peterson bpeterson@austinoutdoor.com


Union Bank Homeowners Association Services Ms. Amanda Orlando, CMCA amanda.orlando@unionbank.com COLLECTIONS Vote-now.com LLC Mr. James Claiborne jclaiborne@vote-now.com

October July 2017 2017 || www.neflcai.com www.neflcai.com || 27 27

Profile for NE Florida CAI

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