Vol. 6 No. 1
A publication for and about employees of NextEra Energy, Inc., companies
Inside this edition Power Delivery begins record number of storm hardening projects
Putting the power of information into the hands of restoration crews
The 74.8-MW Steele Flats Wind Energy Center was one of the wind projects that was constructed and brought online in 2013. NextEra Energy Resources added 655 MW of wind and solar generation during the year.
NextEra Energy Resources continues to grow It’s been just over one year since NextEra Energy Resources celebrated the commissioning of its 10,000 megawatt (MW) of wind energy. However, the Development group isn’t resting on its laurels. The team is continuing to work on the large backlog of contracted renewable projects, and as a result, the company increased its portfolio last year by 655 MW of solar and wind in the United States and Canada. th
American crocodiles at home in Turkey Point cooling canals
“With the extension of the Wind Production Tax Credit at the beginning of 2013, the team was able to gear up quickly and deliver a significant number of wind projects to our portfolio for 2013 and beyond,” said Senior Vice President of Development Mike O’Sullivan. “This is a testament to the strength of the team, which continues to get more efficient at bringing our wind facilities online.” The wind projects brought online in 2013 were:
Bonded by survival
Wind Energy Center Name
Began Commercial Operation
Tuscola Bay II
Pheasant Run I
NextEra Energy Resources also reached a solar milestone in 2013. “With the partial commissioning of the Genesis and Desert Sunlight solar energy projects in California, we made good progress on constructing utility-size solar projects,” Mike said. “It’s important to note that in 2013, the team commissioned solar and wind projects in two different countries.”
Let your voice be heard in the employee engagement survey
NextEra Energy Resources also entered into an agreement to acquire the Silver State South Solar Project currently in development and brought its Mountain View Solar Energy Project into service in January. Both projects are in Nevada. “The continued growth of our solar and wind generation capacity supports our reputation as a clean energy leader in North America,” Mike said. “That’s a position we can all be proud of.” View the Our Journey to 10,000 MW video. Vol. 6 No. 1 | January 2014
e in the 2014 Participat ENERGY now vey 1 employee engagement sur
A foundation for growth and success When sharing my perspective on NextEra Energy Resources, I often have to remember that some people think of us as only a wind and solar company. While our reputation in this area is welldeserved, it doesn’t encompass the depth and breadth of what we do. Fundamentally, we help customers meet their energy needs, and we do it in a variety of ways.
Armando Pimentel President & CEO NextEra Energy Resources
Director of Gas Infrastructure Kemp Jones reads a natural gas check meter at the Barnett Shale well location in Texas.
The Lamar Energy Center in Texas has a generating capacity of 1,000 MW.
First and foremost, we own and operate a diverse portfolio of power generation facilities. The safe and reliable operation of our power generation fleet has been and will continue to be our “bread and butter,” and provides the foundation for our ongoing growth and success. I truly believe there is no one in the industry that does a better job of operating and maintaining their electric generation fleet than we do – we have an awesome team. At the end of 2013, our portfolio consisted of more than 18,300 net megawatts (MW) of generating capacity across the United States and Canada. Our portfolio includes one of the largest nuclear fleets in the country; the largest wind and solar portfolio in North America; and a number of fossil-fueled power plants. By 2016, based mostly on the wind and solar contracts we have already executed, we expect to have more than 20,000 MW in operation. That’s roughly a 10-percent increase in assets under operation – that’s great growth in our asset base. In order to get our power to market in the most efficient and cost-effective manner possible, we rely on our in-house marketing and trading organization to not only sell the output from our plants, but to buy the fuel we need to operate those plants. This is a capability we’ve grown over time, and it has been vital to our success. Our goal is to continue to grow our power generation fleet through the addition of fully contracted, clean-power generation facilities. The addition of new wind and solar facilities remains an important growth platform for our company. In our wind business, we have a solid pipeline of projects with power purchase agreements in place that we expect to enter into service in the next several years. In fact, we expect to bring nearly 1,400 MW into operation this year – and we are still actively developing other wind opportunities, so I’m hopeful this number will go even higher.
Desert Sunlight team members inspect solar panels at the site.
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project in Nevada, and expect to add an additional 245 MW from our Genesis and Desert Sunlight projects by the end of the year. Additionally, we have another 540 MW we expect to enter service in 2015 and 2016. While I’m pleased with what we’ve accomplished thus far, I’m hopeful we’ll continue to grow our solar pipeline, similar to our wind business. As we develop and construct new wind and solar plants, we are well aware of the importance of a robust transmission system. We need new transmission infrastructure to facilitate the growth of renewables and replace the aging infrastructure, some of which has been in place for decades. Through our NextEra Energy Transmission business, we currently operate approximately 330 miles of regulated transmission lines in Texas, and we are pursuing other regulated transmission opportunities throughout North America. I’m optimistic we’ll see continued success in this new line of business. In addition to our transmission business, we’ve added other capabilities and businesses over time that help us serve customers and continue to grow. For example, natural gas and natural gas pricing impacts everything we do. Several years ago, we entered the gas producing, gathering and processing business, primarily to help better understand the economics of the natural gas business. Today, we have assets in 10 different shale regions across the country. As with our gas business, we saw a similar opportunity in retail electricity a number of years ago. We purchased a Texas retail energy provider, Gexa Energy, to help us understand that segment of the business. Today, we have a retail presence in Texas and a portion of the Northeast. In all of our businesses, there is one ingredient in common – teamwork. Only by working together with hard work and dedication to a common goal have we been able to expand and realize the business success that we have today. I’m very proud to be part of this team, and as we enter 2014, I’m confident we’re ready to meet any new challenges. Our focus is as it has always been – to continue to meet our customers’ energy needs, profitably grow our company and provide good career opportunities for our employees.
We also have a strong pipeline of projects in our solar business. In 2014, we’ve already brought into service a 20-MW photovoltaic
Vol. 6 No. 1 | January 2014
Power Delivery begins record number of storm hardening projects Florida Power & Light Company’s program to strengthen the electric system to better withstand severe weather and reduce outage restoration time following storms is hitting full stride in 2014. Crews have started work on dozens of new projects across the company’s service area – even more than the record 91 projects planned in 2013. The projects are part of the company’s three-year plan, approved in 2013 by the Florida Public Service Commission, to invest up to $640 million to accelerate its power line hardening program. The initiative focuses primarily on strengthening FPL’s infrastructure serving essential community facilities, including hospitals, police and fire stations, 911 centers, water treatment plants, grocery stores, pharmacies and gas stations.
Chief Nuclear Officer Mano Nazar selected to help oversee national nuclear training The National Academy for Nuclear Training has selected Executive Vice President and Chief Nuclear Officer Mano Nazar to serve on the five-member National Nuclear Accrediting Board. The Board is a prestigious, independent body chartered to help ensure that nuclear utility training programs meet the industry’s high standards for operational excellence. “I’m honored to have been selected to serve on the National Nuclear Accrediting Board,” Mano said. “America’s nuclear plants are only as strong as the people who operate them, and the quality of the continuous training they receive.”
The investment in system-strengthening projects is in addition to the company’s ongoing, yearround maintenance programs – vegetation management, infrared equipment inspection, pole inspection/replacement and other reliability programs. “FPL’s storm program is unprecedented in the nation’s utility industry,” said Chris Davis, director of hardening. “Our program benefits customers by reducing damage to the electric grid during severe weather, enabling us to restore service faster following outages and improving everyday reliability.” The record number of system upgrades includes: »» Replacing thousands of utility poles with stronger ones designed to withstand hurricane force winds throughout our service area; »» Installing additional smart grid devices to better detect and address outages more quickly; and »» Adding more effective lightning protection equipment. In addition to reinforcing FPL distribution lines, the Power Delivery program includes transmission system upgrades such as replacing wood poles with concrete structures and upgrading associated hardware. Crews also continue to install new storm surge monitoring systems at select power substations that are most vulnerable to possible flooding. FPL crews install a new 65-foot concrete pole to support a main power line that serves a Palm Beach County water treatment plant in West Palm Beach, Fla.
“Nuclear technology is recognized as special and unique, and so is the training that is required for the thousands of men and women who keep our nation’s nuclear facilities operating safely,” Mano said. “Our Nuclear Excellence Model tells us that we must all have a deep respect for nuclear safety, continuously learning and getting better, including in the area of training.” Nuclear plant operators routinely spend one week out of every six in intensive classroom and simulator training – more training than commercial airline pilots receive. “It is essential that each nuclear site has an outstanding training program in place to ensure that operators are prepared to properly deal with a host of scenarios, from routine plant evolutions to handling a potential crisis,” Mano said. “Our job as an independent evaluation board is to make sure that training programs are robust and continually improving, and I am looking forward to working with some of the best experts in training to make sure that we achieve that goal.”
Vol. 6 No. 1 | January 2014
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Putting the power of information into the hands of restoration crews Imagine if you could put all of the information you need to do your job right in the palm of your hand. That’s the reality for hundreds of Florida Power & Light Company restoration crews, thanks to Business Systems Manager Gary Moncrief Jr. and his team. They developed the Restoration Spatial View application, which runs on iPads, iPhones and laptops. “It’s a real-time situational awareness tool that pulls a lot of information from several different systems and provides a one-stop shop for restoration crews,” Gary said. “It combines real-time outage information, weather radar and alerts, electrical network information, customer energy consumption and voltage, restoration crew location, meter status and more – all layered on a map view.” One of the biggest customer benefits involves the restoration confirmation feature. It allows restoration crews to confirm the power status of all smart meters affected by an outage before leaving the area. “It’s caused a significant decrease in repeat calls from customers, as much as 50-percent in some areas,” Gary said. “It’s helped improve the customer experience and reduce costs.”
“I’m extremely proud of what Gary and his team have accomplished through the development of the Restoration Spatial View application,” said Vice President of Power Delivery Manny Miranda. “It makes it easier for our crews to diagnose problems accurately and provide the appropriate resources to deliver best-in-class operational excellence.” Gary’s team worked with customers, stakeholders and restoration crews to identify which tools should be included in the innovative application. They launched the program in early 2013, and have been continuously improving and adding features. “What I love most about my job is the creative aspect of software development and being involved with a great team of developers and analysts that can produce products to help the business,” Gary said. Gary’s passion for computers started early in life. “My grandparents bought me a Commodore 64 back in 1985,” Gary explained. “It inspired me to learn about software development as a child, and it’s grown over the years.” That interest wasn’t the only thing that led Gary to FPL 14 years ago.
Distribution Business Systems Manager Gary Moncrief Jr. demonstrates the Restoration Spatial View application on an iPad.
“I’m actually a fourth generation utility employee within my family,” Gary explained. “My great grandfather worked for Con Edison, my grandfather worked for Jersey Central Power & Light, my father works for FPL and I’ve been here since 2000. I guess it’s in the blood.”
FPL crews respond after tornado touchdown On Saturday, Dec. 14, an EF1 tornado touched down and crossed the northern section of Palm Coast in Flagler County. The tornado intensified to a maximum strength of 105 mph, resulting in about 6,000 customers out of power. “This was an intense tornado that caused a lot of damage in the area,” said Control Center General Manager William Bowley. “Our operations team immediately became engaged and began to head toward the impacted area. They were able to be on site coordinating resources and assessing damage so we could restore power for our customers safely and as quickly as possible.” “Our employees came together quickly to work safely and efficiently to restore power to our customers,” said Ralph Grant, Distribution area manager for Central 4 ENERGY now
Florida. “After the tornado touched down, eight of our employees responded almost immediately. Within two hours, 40 employees were working through the night and early morning, even clearing vegetation so the county emergency crews could enter some of the hardest-hit areas.” To assist in the restoration efforts, the Power Delivery team conducted call-outs for additional resources, including contractors and vegetation crews. Approximately 80 percent of customers were restored within four hours. The remaining customers were restored through the night, and everyone had their power back on by morning. According to the local news, about 171 homes were affected by the tornado. Seven were destroyed, 22 houses had moderate damage and 142 houses were partially
damaged. The damage was estimated at more than $5.3 million. As part of the process, service recovery calls were made the following morning to customers impacted by the longest outages to explain the situation. The team received positive feedback from several customers who appreciated the hard work and dedication of the team that worked through the night in storm conditions to restore power to customers. “Our team did an outstanding job of restoring customers’ power after this severe weather event,” said Bryan Olnick, vice president of Distribution Operations. “Their dedication and commitment to their work was evident by the positive responses we received from grateful customers who were impacted by the tornado.”
Vol. 6 No. 1 | January 2014
WindLogics Senior Atmospheric Scientist Cathy Finley, who led the research project, stands near the Stateline Wind Energy Center, where data being collected will be shared with NOAA.
WindLogics shares wind data with NOAA Over the next several months, WindLogics will complete a threeyear research project initiated by the Department of Energy to help the National Oceanic and Atmospheric Administration (NOAA) provide better forecasts for the wind industry. WindLogics is a weather forecasting and research company that is an indirect wholly owned subsidiary of NextEra Energy. WindLogics is one of the first companies to enter into an agreement with NOAA to provide wind data. Prior to the research project and agreement, NOAA had little access to wind data in the 60-100-meter range, which is the height of NextEra Energy Resources’ wind turbines. Terms of the ongoing data-sharing agreement ensure that data will remain proprietary, and be used only for NOAA forecasting purposes. “NOAA’s ability to accurately forecast the weather is dependent on the number, quality and timeliness of available observations,” said WindLogics CEO Mark Ahlstrom. “The hypothesis of the research project was that NOAA’s ability to forecast weather could be improved with additional data points they were not previously receiving, especially when entering the new data into their new weather models,” Mark said. “The suspected outcome
is that with more accurate weather forecasts, WindLogics can then make better wind power forecasts and improve the analytics around operating the wind fleet and scheduling the generation into markets.” One of the first steps of the project was to get the data from the research project’s temporary meteorological towers and deliver it to NOAA on a consistent, reliable basis. “Met tower data is typically reported over three-day periods,” said Senior Atmospheric Scientist Cathy Finley. “To provide the kind of data that would benefit NOAA, we had to seamlessly report data every hour. To meet this challenge, we reprogrammed the data-collection hardware, added additional solar panels to power the hourly transmission of data, and overcame communications issues during periods of heavy cell tower and Internet use to consistently deliver the data to NOAA.” The WindLogics team is looking forward to the release of their research report from the Department of Energy in spring 2014. “We anticipate the findings will confirm that we are improving NOAA’s weather forecasting for the industry and the general population,” Cathy said.
NextEra Energy named one of Achievers 50 Most Engaged Workplaces NextEra Energy has been named one of the Achievers 50 Most Engaged Workplaces™, an honor given annually to 50 companies in the United States. The award is based on an evaluation of company practices and offerings, such as town hall events, employee network groups and the company’s Partners in Performance process. “Our employees make us stand out as an excellent organization,” said Executive Vice President of Human Resources and Corporate Services Deb Caplan. “We strive to ensure that our practices encourage our employees to look forward to coming to work, believe in what we do and give their best efforts. It’s encouraging to know that our employee-focused practices are viewed as on par with the 50 best organizations in the country.” The award application included an evaluation of best practices in eight focus areas – leadership, communication, culture, rewards and recognition, professional and personal growth, accountability and performance, vision and values, and corporate social responsibility. Vol. 6 No. 1 | January 2014
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Ortiz Service Center recognized for safety excellence
Transmission & Substation employees celebrate the OSHA designation of the Ortiz Service Center in Fort Myers as a Voluntary Protection Program Star site, which recognizes outstanding safety efforts within the workplace.
Power Delivery recently celebrated its third Transmission & Substation service center to earn national safety recognition. The Occupational Safety and Health Administration (OSHA) presented the Ortiz Service Center in Fort Myers, Fla., with designation as a Voluntary Protection Program (VPP) Star site in November. The designation recognizes outstanding safety efforts within the workplace. “This is quite an accomplishment and speaks volumes for what these employees have established in regard to safety,” said Mike Warr, director of Transmission & Substation field operations. “Employees at the Ortiz Service Center have shown their commitment to ensuring that everyone works in an injury-free environment and arrives home safely every day.” All Transmission & Substation service centers are striving to earn VPP Star status in the next four years. Ortiz joins the Broward and South Area Transmission service centers as VPP Star work sites. The Ormond Service Center submitted its application to OSHA in October, and Ringling Service Center will submit its application during the first quarter of 2014.
NextEra Energy Resources provides Riverside County Fire Department ability to respond to off-road emergencies As part of the construction process for the Genesis Solar Energy Center in Riverside County, Calif., the NextEra Energy Resources team ensured nearby emergency facilities had the equipment needed to respond to potential power plant emergencies. This meant purchasing two four-wheel-drive state-of-the-art fire trucks for the local fire stations so the firefighters could have the ability to drive off road – a not-so-typical requirement. “We had a decision to make,” said Scott Busa, executive director of Development for Photovoltaic Solar. “During the assessment of whether to build a second access road to the Genesis Solar Energy Center, we weighed the options and decided it would be a better decision to not disturb the environment. This meant that if an emergency developed where the first access road did not lead, then the emergency vehicles would need the ability to drive off road.”
One of the two four-wheel-drive fire trucks purchased for the Riverside County Fire Department.
The desert terrain surrounding the Genesis Solar Energy Center will be easier to navigate should the fire trucks need to drive off road to reach an emergency location.
The terrain surrounding Genesis Solar Energy Center is a desert along the Colorado River. In the event that the fire trucks do have to drive off road to an emergency at Genesis, there would be few obstructions in the way of their safe arrival. “The California Energy Commission worked closely with the firefighters to facilitate the purchases. The firefighters visited the manufacturer on multiple occasions to oversee that their specifications were also met,” said Stuart McCurdy, Solar Development project manager. The Riverside County Fire Department will also serve NextEra Energy Resources’ Desert Sunlight, McCoy Solar and Blythe Solar energy centers. 6 ENERGY now
Vol. 6 No. 1 | January 2014
Students plug in to an exciting learning experience on electric vehicles It was the last week of school before winter break, and students at Hope Centennial and Palm Beach Gardens Elementary schools in Palm Beach County, Fla., weren’t only excited about their upcoming vacation. They were also thrilled to learn firsthand about electric vehicles during a special visit from Florida Power & Light Company. FPL Electric Vehicle team member Amy Patterson kicked off the visits with a brief quiz to spark the students’ interest in driving electric. “Who can name some things we use to fuel our bodies?” asked Amy. “Food and water,” they said. “Pizza!” added one student, getting a unanimous vote of approval from his classmates. Mario Aldecoa, wildlife specialist, releases a young crocodile back into the wild near the Turkey Point Nuclear Power Plant. Inset photo: Mario Aldecoa and Bob Bertelson, nuclear land utilization supervisor at Turkey Point, take measurements.
“Precisely. Just like we need fuel to give us energy, electric-powered vehicles also need a source of energy, which is electricity,” explained Amy.
American crocodile at home in Turkey Point cooling canals
In addition to the classroom lesson, students were allowed to sit behind the wheel of FPL-owned electric vehicles, including the Chevy Volt and Nissan Leaf.
The Turkey Point Nuclear Power Plant has miles of cooling canals that provide cooling water for plant operations. These canals also provide the perfect habitat for the American crocodile. Today, only 23 crocodile species remain, and many are considered endangered or threatened. “FPL has partnered with federal and state conservation agencies to track the health and well-being of one of Florida’s wild treasures – the American crocodile,” said Mario Aldecoa, wildlife specialist, who manages the Turkey Point Crocodile Monitoring Program. The Crocodile Monitoring Program began at the Turkey Point Nuclear Power Plant in 1978 with the documenting of the first crocodile nest. By 1985, FPL environmentalists had tagged 123 crocodile hatchings, and in 2013 the total number reached 6,597 with 424 successful nests recorded to date. “The Turkey Point Crocodile Monitoring Program has worked for the past 35 years to help this species rebound from the brink of extinction,” Mario said.
“Seeing students’ eagerness to learn about this technology and knowing we’re helping educate young people about the benefits of electric vehicles is tremendously rewarding,” Amy said. The presentations were part of the prize package for FPL National Plug-In Day Energizing the Arts contest winners Ava Arentsan and Karen TzunVicente. “Thank you for coming out to celebrate and share your knowledge about electric vehicles with my students,” said Hope Centennial Elementary teacher Nichele Vickers. “They really enjoyed the presentation.”
The work of the Turkey Point croc team includes preserving and creating habitats for crocodile nesting and basking; conducting surveys to document population size, activity, growth and survival; and constructing ponds to provide sanctuary and refuge to hatchlings to help increase survival rates. In 2007, the United States Fish and Wildlife Service announced that the listing status of the American crocodile in Florida would be improved from endangered to threatened. “FPL and the Turkey Point croc team have a unique opportunity to continue making a difference in the survival of this species,” said Bob Bertelson, nuclear land utilization supervisor at Turkey Point. “This is what the program is all about. We have a beautiful example of how the crocodile coexists at a nuclear plant site and is actually thriving.” The American crocodile is the only crocodile found in the United States and can only be found in South Florida. In fact, Florida is the only place in the world where crocodiles and alligators coexist in the wild. Residents of South Florida may occasionally run across one of these creatures, possibly on local golf courses or near one of Florida’s many canals. Is it an alligator or a crocodile? Check the snout. Crocodiles have a pointed snout and alligators have a rounded one – but don’t get too close, as they both have very large teeth. Vol. 6 No. 1 | January 2014
Electric Vehicle team member Amy Patterson demonstrates one of FPL’s electric vehicles to first-grader Ava Arentsan of Palm Beach Gardens Elementary. Ava was the grand-prize winner of FPL’s National Plug In Day Energizing the Arts contest.
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Great expectations – goal setting for 2014 Before March 31, all nonbargaining employees must submit 2014 SMART goals and objectives, and 2014 competencies and development plans. Meaningful goals and objectives form a strong foundation to help you define your work and develop your career.
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Creating a development plan for 2014 As you plan your 2014 goals, you will also review your competencies and create a development plan for 2014. Tip: Leverage the courses available through NextEra University – offered online and at the Juno Beach office – to help you meet your development needs. Go to eWeb/NEU to view upcoming courses or find more information on course offerings.
What is a SMART goal?
SMART is an acronym for Specific, Measurable, Aligned, Realistic and Timebound. Use the acronym as a checkpoint to ensure you are supporting your objectives with productive actions.
R E ALI
· SP EC IF
The company is currently in the process of enhancing the online system, which will include a revised performance appraisal form. As such, the goal planning system will be available no sooner than March 1, 2014.
TC ·T G HALLENGIN
Partners in Performance and Development Timeline Use this suggested timeline to complete your 2014 goal setting (performance appraisal) form, 2014 competencies and development plan and updated career profile. Dates may vary per business unit requirements; please adhere to the dates provided to you by your leader.
No later than March 31, 2014
» Identify high-level goals or outcomes and SMART goals to support your objectives.
» Goal setting and career discussions with your leader should be complete.
» Assess your competencies and create a development plan that supports your goals and objectives.
» Submit your goals and objectives and competencies and development plan for 2014 through SAP.
» Evaluate your career aspirations and update your career profile.
Go to My HR Direct > My Performance & Career to access your goal setting form. 8 ENERGY now
Vol. 6 No. 1 | January 2014
Successful FPL promotion leads to animal shelter donation Florida Power & Light Company recently teamed up with Big Dog Ranch Rescue, the largest no-kill animal shelter in Florida, to encourage their Facebook fans to take an Online Home Energy Survey (OHES). If 50,000 people took the OHES, FPL promised to donate $5,000 in energy-efficient upgrades to the ranch.
Participate in the 2014 rvey employee engagement su Feb. 17-28, 2014 eWeb/BeHeard
Let your voice be heard in the employee engagement survey The employee engagement survey is around the corner, scheduled for Feb. 17-28. In 2012, 81 percent of all employees – from Canada to Florida to California – shared their thoughts and feelings about our company and their workplace experiences. This year, we hope to hear from even more. IT Programs Group Manager Grace Kurian believes participating in the survey and letting her voice be heard is both a privilege and an opportunity. “I feel a tremendous amount of ownership as an employee who wants see our company and my colleagues succeed,” Grace said. “I’ve taken the engagement surveys since they began in 2007, and each time I have seen measurable improvements from the feedback in the surveys. The methodical approach we use to take the feedback from the surveys and identify measurable actions to improve distinguishes us as a great team and a great corporation.” Grace has dual perspective on the survey – both as an employee and as a leader who takes action based on the results. Vol. 6 No. 1 | January 2014
“I’ve been able to see – and influence – improvements that our team has made,” Grace explained. “The survey is a way to use data to determine what we need to improve. When employees raise their voice through the survey, it affords us an opportunity to look holistically at our needs and take very specific action to improve our work environment.”
“We desperately needed new commercial washers and dryers for our facility,” said Lauree Simmons, president of Big Dog Ranch Rescue. “We were so grateful that FPL wanted to team up with us. We were hoping our fans would step up, take the survey and help us reach the goal.” In the end, FPL hit its goal. More than 50,000 people participated in the survey, and in return FPL donated a new commercial washer and dryer to the shelter. “This means so much to Big Dog Ranch Rescue,” Lauree said. “We can use the money we were going to spend on buying a new washer and dryer to help save more dogs. We’re so grateful to FPL.” “It’s fantastic that so many people took the survey,” said Marjorie Geringer, Marketing & Communication senior communication specialist, who helped put the program together. “Not only did it help a wonderful charity, but now thousands of people are more aware of how to save money on their energy costs at home.” Visit www.FPL.com/OHES to take an Online Home Energy Survey.
Initiatives resulting from the engagement survey have made a difference to Grace and her team. “I’ve seen very real improvements stemming from the survey – like formalizing our corporate values, and offering executive outreach sessions. At a department level, we met to review the 2012 survey results and realized that one of our biggest pain points was resource allocation, which was affecting our ability to deliver quality service. As a result, we formalized a way to continuously analyze and prioritize resource demands.” Taking the survey isn’t the only way employees are letting their voices be heard. Be sure to visit eWeb/BeHeard to see how.
Big Dog Ranch Rescue, the largest no-kill animal shelter in Florida, helps find homes for dogs like these.
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Employees log more volunteer hours than ever before The number of volunteer hours recorded by NextEra Energy employees keeps increasing. During 2013, we once again broke corporate volunteerism records across the board. Our employees logged 48,879 volunteer hours – roughly five years and 211 days. That’s a 27-percent increase in hours logged from 2012. “Our employees keep stepping up to the plate in terms of volunteering their time and giving back to the communities where we live, work and play,” said Pam Rauch, vice president of Development and External Affairs, whose team oversees corporate volunteerism. “The services that people provide range from caring for the sick and mentoring children, to caring for animals and serving as volunteer firefighters and medical providers.”
Thanks to employees logging their volunteer hours, the NextEra Energy Foundation distributed more than $110,000 worth of Dollars for Doers grants to 235 deserving nonprofit organizations across the country. The Dollars for Doers program rewards employees for their volunteer time by issuing monetary grants to the nonprofits they serve when they reach certain logged hour thresholds.
Deena Colburn Virginia Cook Scott Cousino William Cox Michael Croteau Annette Dann JohnMichael DeBartolo Fred Dennis Thomas Di Benedetto Anthony D’Innocenzo Garth Dolderer Kenneth Donayre Stephanie Eakins Rosella Edwards Janet Ervin Erwin Estevez Dennis Evers Michael Finnegan Sharon Fischer Steven Fish George Flowers Daniel Forter Laura Fowler Wesley Frewin Kelly Gassman Maria Gonzalez Abreu Jeanna Gorsuch Barry Grubb Frank Haas Keith Hamblet
48,879 volunteer hours
In 2013, 148 employees earned their spot in NextEra Energy’s CEO Volunteer Circle. Created in 2012 to commemorate employees who log more than 100 hours of service in a calendar year, each recipient receives a special crystal circle paperweight and a congratulatory letter from Chairman and CEO Jim Robo.
Congratulations to the following members of the 2013 CEO Volunteer Circle: Allison Adair Frank Agate Shari Allore Andrew Arana William Auerbach Julio Balcarcel David Bates Carleton Begeman Shashi Bellapu Douglas Berry Glen Blinde Amy Blomquist Elliot Bonner Henry Bowles David Boxold Osvaldo Brito Charles Brown David Brown Timothy Brown Walter Brown William Butler Clive Campbell John Cardozo Brett Carpenter Joeri Carty Mary Caruso Gary Caspelich Linda Christian Gloria Clark Jo-Ann Clynch
2013 by the numbers:
Richard Hamm Kenneth Hartman Joseph Heatherly Anthony Heine Carla Heinold Robert Helfer Robert Hensel Deborah Herron Rebecca Holcomb Lisa Hood Robin Jackson Larry Joens Michael Kickbusch Charles Knight Myrna Krajnik Melanie Ladd Jeffrey Lesserson Alton Lewis John Lineweaver Nelson Lopez John Lynch Carolyn Macharia Roman Maciag Max Macon Kenneth Maida Sarah Marmion Phillip Martin Lavada Mason Della McCurdy Kimberly McKay
Kristen Millard Nelly Molina Richard Morrow Janice Murphy Robert Mutz Christian Norton Phillip Norton Tina O’Brien Russell Olp Marlen Oria Emily Pantelides Joseph Patterson Lisa Pell Alexis Perdomo John Peters Bruce Peterson Laura Puentes Robert Reed Jr. Randall Richards Morgan Richardson Jeffrey Richman Tammy Rick Scott Sankey Christine Schissel Susan Schlosberg David Schutte Cindy Seiler Michael Shawver Robert Simm Cara Smith
Kelly Smith Melissa Stambaugh Crystal Stiles Henry Suarez Janice Surette Jerome Theys Jeffrey Thompson Charles Thomsen Rodolfo Toledo April Turner Amy Ulmer Nicklaus Ulrich Milo Valencic Patricia Vallejo Gregory Vayda Sherri Weaver Michelle Webber Douglas Whitwell Leslie Whitwell Barry Wilkinson Ethel Williams Maureen Wilt Jarrald Woodcock Thomas Wronka Brian Wysong Chanda Young Heidy Zogg Andrew Zommers
+ 110,000 worth of
Dollars for Doers grants
increase in logged hours from 2012
employees joined the CEO Volunteer Circle
Many thanks to all employee volunteers for their continued dedication. We want to encourage all employees to continue to give their time and talent to build stronger communities in 2014. Visit eWeb/Volunteer for more information on the Dollars for Doers program, upcoming events, ongoing volunteer opportunities and how to log hours. 10 ENERGY now
power to care Vol. 6 No. 1 | January 2014
Human Resources employees bag corn meal to be delivered to local food pantries and soup kitchens.
Finance employees participated in a beach cleanup at Carlin Park in Jupiter, Fla.
Business units help the community while building stronger relationships NextEra Energy’s leaders consistently champion the importance of volunteer work. They believe passionately in doing the right thing – both at work and in the community. Because of this, business unit leaders are turning to community volunteer activities for team building and employee engagement. With assistance from the Community Relations team, which is charged with fostering corporate volunteerism, groups within the following business units participated as a team during Power to Care Week or organized their own volunteer projects in 2013: Customer Service, Energy Marketing & Trading, FPL Energy Services, Environmental Services, Finance, Human Resources, Information Management, Integrated Supply Chain, Marketing & Communication, Power Delivery, Power Generation Division and Regulatory Affairs.
Some of the group projects in 2013 included beach cleanups, home building and improvement projects, food bank support, holiday toy drives, delivering food to the elderly and much more. Two great group volunteerism projects included: »» Members of Marketing & Communication’s Brand & Marketing team joined the nonprofit organization Blue Planet Writers Room to participate in a volunteer activity that focused on writing and arts integration with third through fifth-graders at Pine Jog Elementary School in West Palm Beach. As part of the lesson, the employees leveraged their creative and branding skills to assist the students as they created their own persona or “brand” for a superhero and designed a custom shield.
Members of the State Regulatory Affairs team volunteered at the Palm Beach County Food Bank that distributes food to 97 community organizations.
Vol. 6 No. 1 | January 2014
»» Human Resources’ Senior Director of Organization & Staffing Peter Rogowski and the HR team volunteered at the Palm Beach County Food Bank during the Thanksgiving season. “This opportunity was created when our team members’ interest to deepen relationships with each other intersected with their desire to be a positive force in the community,” Peter said. “We came out of the experience with a greater appreciation of the power of people working together to improve or change something. I’m grateful for that.” If you are interested in participating in a community project with your group or already have one planned, please contact Meredith Rollo at 561-694-4236.
Members of Marketing & Communication Brand & Marketing team work with third-, fourth- and fifth-grade students from Pine Jog Elementary School to create their own persona or “brand” for a superhero and designed a custom shield.
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Breast cancer survivors Michelle Patterson, Brie Suncine, Erin Arbabha and Joy Graybush participated in the Susan G. Komen South Florida Race for the Cure.
Bonded by survival It’s a bond nobody wants to share, but it ties five women together nonetheless. Erin Arbabha, Joy Graybush, Michelle Patterson, Brie Suncine and Sadia Khan are breast cancer survivors, and all five participated in the Susan G. Komen South Florida Race for the Cure on Jan. 25 as part of Team FPL. For Joy Graybush, a senior sourcing specialist at FPL who has been with the company more than 27 years, the journey began recently. In May 2012, a sore spot on her upper left breast was more serious than a pulled pectoral muscle, which Joy initially thought. “I thought it doesn’t run in the family, so it can’t be cancer,” she said. Once her worst fears were confirmed, Joy said she had a strong support system to help her get through treatments, including her husband, who she calls her “rock,” and her co-workers at the St. Lucie Nuclear Power Plant. “My co-workers were the best,” said Joy, who has been cancer-free for nearly 17 months. “We had so much food, flowers, phone calls – it was wonderful.”
at the Boynton Beach Service Center, was diagnosed in December 2008 after a routine mammogram. “I thought, how could this be? I’m so young,” she said. “I thought it was a mistake. I cried, but I knew I had to face this and beat it.” Michelle said her determination to be positive and strong is what helped her beat the cancer, but pointed out that she had an “amazing” support system. “I had the best of everything,” she said. “My husband, Keith [an FPL Power Quality employee], was there every step of the way, picking me up off the floor when I was ill with chemo, encouraging me to stay positive. “Also, my co-workers at the Pompano Beach Service Center were amazing. They volunteered to shave their heads for me when I lost my hair. They wore pink shirts for me, and held a fundraiser,” said Michelle, who in December marked five years being cancer-free.
Joy said that today, she exercises and eats right to stay as healthy as possible.
When she was going through chemo, Michelle decided not to wear wigs once she lost her hair, because she didn’t want to “hide the battle,” and today she shares her story as much as possible with the hope that more women will get checked for breast cancer.
Michelle Patterson, Distribution technician
Brie Suncine, whose husband, Kevin, is vice
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president of Human Resources for NextEra Energy Resources, said the FPL community was a key source of support for her family after she was diagnosed with breast cancer in September 2012. “The love and support we received from FPL was so amazing,” Brie said. “Last year, my husband created a Race for the Cure team for me and my dear friend Laurie, who was also going through treatment. We raised a great deal of money and ran the race as a strong force against a disease that affects so many families each year." As for Sadia Khan, an information security analyst with FPL, facing the fact that she had breast cancer was the hardest thing she has ever gone through in her life, but she refused to let the fear take over her mind. “I educated myself so that I was prepared for the journey and I got really good at distracting myself with funny movies, shopping and work,” she said. “This is how I stayed positive. Plus, I chose hope and the people in my life did, too; it’s what moved me through my journey.” The Susan G. Komen South Florida Race for the Cure was held on Jan. 25 at the Meyer Amphitheatre in downtown West Palm Beach. Seventy-five percent of all funds raised are put to work in South Florida, and the balance funds research to help find a cure. Vol. 6 No. 1 | January 2014
NextEra Energy employee publishes book about surviving cancer When Erin Arbabha, a program manager for the NextEra Energy Business Process Management Systems group, was first diagnosed with stage II breast cancer 11 years ago, she was shocked. “I was young, healthy, ate right, exercised and did all the right things, but there it was – cancer,” Erin said. “At first you just can’t believe it, but the test results didn’t lie. An abnormal mammogram and a series of biopsies confirmed the diagnosis; I had breast cancer.” Erin did what most of us do nowadays; she started searching for answers – seeking information to help determine where she would go from here. She needed to find the best way to manage this terrible disease, determine the best options for treatment, develop a game plan and survive. While she was able to find the usual resources on the web and in published books, they didn’t strike the right chord with Erin. “They were all too depressing and not very helpful to me at the time,” she said. When we reported on Erin’s story in a February 2013 EnergyNow article, Erin indicated she was working on her own book about cancer recovery and moving on. Throughout her journey, Erin recorded a daily account of her journey that became the basis for her book. “I Have Survived” was released in December 2013. In the book, Erin recounts each step of the way from initial diagnosis, multiple doctor visits, grueling chemotherapy treatments, surgeries and finally becoming cancer-free. “My goal is to walk people through what you really feel when you go through this,” Erin said. “It’s not the end game; it’s the process. It’s not just about the cancer. It’s also about living life normally, having friendships and relationships, and moving on.” In “I Have Survived,” Erin describes her own struggles with the disease and provides invaluable tips for patients, caregivers, friends and family, employers, co-workers and the medical community. It’s an open and revealing account of how one survivor found the inner strength to move through the darkest time in her life to a place of joy and peace. “I wanted to make a difference in my own way and give something back,” Erin said. “If my story can help, comfort or inspire anyone impacted by this disease, I have accomplished my goal.” Erin recently learned that her book was endorsed by Nancy Brinker, founder of Susan G. Komen. “Erin’s story is at once heartbreaking and life-affirming,” Nancy said. “We are grateful to Erin for sharing her experience as a breast cancer survivor, and for reaching out through this book to help others through a very difficult time in their lives.” Visit www.ihavesurvived.com or Amazon for more information about the book.
Recognizing ZERO Today! Rewards “Recognizing ZERO Today!” is NextEra Energy’s rewards program highlighting injury-free locations and employees. Locations that reached a ZERO Today! milestone in December: One-Year Award Power Delivery Central Dade Service Center Power Generation – Wind Blackwell Cimarron Conestogo Ensign Tuscola Bay Two-Years Award Power Delivery CMC: Manasota Service Center Power Generation – Wind Somerset Silver-Level Award Customer Service Meters Operations: Dade Meters – 2 years Meters Operations: Northwest Meters – 3 years Integrated Supply Chain Wind Central Warehouse North – 4 years Power Delivery Clark Service Center – 3 years Northwest Control Center – 5 years Power Generation – Florida West County – 2 years Power Generation – Fossil & Solar Genesis Solar – 3 years Wyman – 6 years Power Generation – Wind Butler Ridge – 4 years Crystal Lake 3 – 4 years Ghost Pine – 3 years Hancock County – 7 years High Majestic 1 – 4 years Red Mesa – 3 years Wessington Springs – 4 years Gold-Level Award Customer Service Field Operations: Customer Technology Support – 14 years Integrated Supply Chain North Area Inventory Services – 12 years Power Delivery Conservation Substation Crew – 11 years Power Generation - Wind Indian Mesa – 13 years Mill Run – 12 years Platinum-Level Award Integrated Supply Chain Physical Distribution Center – 5 years Power Generation – Wind TPC Windfarms – 27 years One- and two-year recognition is awarded solely on time regardless of the number of employees at the location. Silver-, gold- and platinum-level recognition is awarded based on the number of employees at the location as compared to the number of months or years worked injury-free. For example, a location with more than 150 employees would be awarded a gold-level award for working one year injury-free, while a smaller location with between 51 and 150 employees would work three years to achieve the same award.
Vol. 6 No. 1 | January 2014
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Standing left to right: Greg Hanlon, vice president, ESCO Services; Darrell Massingale, vice president, IT; Kenny Matula, vice president, NES Sales; Brian Landrum, president, Gexa Energy; Chris Deutschen, director, Strategy; Sreeni Nakirekanti, Senior Director, FP&A; Tony Matthews, vice president, Marketing; Steve Crawford, Managing Attorney; and John Ritch vice president, Supply. Kneeling left to right: Aundrea Williams, director, Regulatory; Deena Morgan, vice president, ERCOT Sales; Yolanda Cornell, senior manager, Human Resources; and Grit Farrell, director, Business Development.
The Big Picture:
Gexa Energy lead team serves holiday spirit Eggs, bacon and pancakes, with a side of holiday spirit, resulted in children in the Houston area having a few more toys under the tree. The lead team for Gexa Energy, a NextEra Energy Resources’ subsidiary that provides retail electricity in Texas and in the Northeast, served up a hearty breakfast to about 200 employees in exchange for an unwrapped toy. The toys were provided to the U.S. Marines Corp’s annual Toys for Tots campaign, which distributes the toys during the holiday season to less fortunate children in the community.
ENERGY NOW: 700 Universe Blvd., Juno Beach, FL 33408 Internal Communication Manager: Neil Nissan, 561-694-3712 Editor in Chief: Amanda Sech, 561-694-4608 Photographer: Doug Murray Web support: Dan Herron Contributing writers: Janice Brady, Elise Campbell, Sarah Christy, Florencia Contessa, Dave McDermitt, Eve McConnell, Neil Nissan, Bill Orlove, Emily Pantelides, Peter Robbins, Meredith Rollo, Amanda Sech, Steve Stengel, Shannon Strahan, Lindsay Wallace. Published monthly for employees and quarterly for retirees by Marketing & Communication
“The Gexa Energy lead team wanted to do something to show their appreciation for all of the hard work the employees have demonstrated throughout the year, especially in the fourth quarter of 2013,” said Deena Morgan, vice president of Commercial Sales ERCOT and Small Commercial Mass Markets for Gexa Energy. “It worked out very well to combine the breakfast event with the holiday spirit of giving in which employees were encouraged to donate a toy. We enjoyed serving our employees and knowing that we were giving back to the community.” 14 ENERGY now
Vol. 6 No. 1 | January 2014