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Edition No. 18, October 2009

REPAIR COORDINATION CENTER Guaranteeing Worldwide Standardized Service Quality to a Consistantly High OEM Level NEAC Compressor Service, the OEM After Market service provider for piston compressors, not only services the in-house series manufactured by the NEA GROUP, but also those of other manufacturers such as Linde, Demag, GHH, Chicago Pneumatic, Halberg, KSB, Erhard + Sehmer as well as the line of piston compressors produced in Berlin until 1995 by Borsig. The services offered by NEAC, from analytical engineering studies and route cause analysis to complete project management for breakdowns, differentiate NEAC from companies,

which only offer a spare parts service. Customers managing international sites can rely on the wide range of services on offer, thanks to NEAC's worldwide service network. These services are either provided by spun off divisions from NEA companies, specializing in sales and engineering, or by the independent NEAC service companies in Germany, Italy and the United States. The newest independent service company to


EDITORIAL "One Face to the Customer" The leitmotif for the globalization process, which was initiated with the incorporation of NEA Italia in 1992, comprised of the philosophy "Follow the markets". The local support in situ and timely integration in the diverse processes are of advantage for the customers, which are currently offered in 19 operational NEA companies at 10 locations worldwide. Meanwhile the NEUMAN & ESSER company network has been established. The locations have proven over the previous 18 years that they are dominant in their business. Competence centers have been partially formed, which support each other within the NEA GROUP. Two aspects had and have priority within this structure: On the one hand local know-how is built on, so that the customer receives optimal attention and simultaneously the customer benefits from the competent NEA network with specialists waiting in the background. In this publication of the NEA NEWS the assignment for two off-shore installations in the Arabian Gulf are described and distinctly shows the advantages of the interaction of the network from the NEA GROUP for the customer. The introduction of the "Repair Coordination Center", which is also described in this publication, is the next logical consequent step for the expansion of the local competences within our international locations. The qualification of local employees has been distinctly increased with the help of training and certification. Investments were also made in the equipping of the locations. That facilitates NEAC Compressor Service the expansion of the service portfolio and the availability of a responsible contact person vis-Ă -vis the customer for the complete scope of the after market care for the complete life cycle for NEA- and license machines. This means for the customer: 100% care from one station locally. "One face to the customer" is the leitmotif for the expansion of local competencies for the NEUMAN & ESSER locations worldwide. Precision, know-how and flexibility are powerful arguments, which are convincing for all customers. These service thoughts create a new service concept, which offers the solution for the requirements of the operating company. In this spirit, we and all employees are highly motivated and wish you enjoyment whilst reading this!

Managing Partners of NEA Holding

join the ranks is NEAC Compressor Service Ltda., based in Belo Horizonte, Brazil. To ensure that the high quality of service is maintained across the world, the same standardized guidelines and requirements apply to all service centers.

The Three Stages of Qualification At present, so-called "Repair Coordination Centers" (RCC) are being set up in the local NEAC service units. Setting up an RCC requires complex coordination in planning, investment and certification. For this reason, three qualification levels are planned, which mirror the competence in repair handling: Level A: Repair of Wear Parts Level B: Repair of Gas End Parts Level C: Repair of Crankcase Parts

Training in the first RCC The first "Level A" training course, entitled "Valve service and packing repairs" took place in July 2009 at NEA Gulf in Dubai, UAE, and was attended by international participants from the NEA GROUP. Emad Tabaza, Managing Director of NEA Gulf, had set up a workshop for Level A repairs on site at the company by investing in staff and tooling machines. The technical equipment as well as the excellent support from Emad Tabaza and his team provided the perfect environment for training.

Bernd Wagner, Managing Director of NEAC Germany, who developed the strategy for the establishment of the RCC, invited an international engineer and technician team to the first Level A training to Dubai. The goal of the weeklong course was to learn the NEAC repair standards for parts subject to wear and put them into practice through high quality service work.

Expert knowledge was also passed on in extensive detail about the materials tailored to specific applications and designs for rings and piston rod packings. In the subsequent practical phase of the training, participants learned how to measure various packings, to overhaul them and to fit them with new internal parts.

The training course was coordinated by JĂśrg Strizek, Product Manager for Valves at NEAC. Specialists from STASSKOL, Dr. Uwe Morawa and Frank Schmidt, carried out the technically demanding training in repairs for piston rod packings, and the valve manufacturer COZZANI the training for valve repairs.

To underline the importance of the creation of worldwide Repair Coordination Centers, the presentation of Level A certificates to all participants was made by Alexander Peters, Managing Partner of the NEA GROUP. NEA Beijing, NEAC USA, NEA South East Asia, NEAC Italia and NEA Gulf have the immediate authority to carry out repairs on spare parts independently.

During the intensive training course, the participants learned, among other things, how to clean and overhaul sealing surfaces of packings and valves quickly. To ensure quality levels throughout the entire NEAC network, the guidelines prescribe that 100% of overhauled valves are tested using leak measurement. In this test, the valve plate is pressed against the valve seat under constant air pressure, so that the loss through leaks can be measured. The test results are printed on a label and included in the package with the tested valve as documentation. This final check allows the quality of the valve overhaul to be evaluated precisely, and is a mandatory measure to be carried out in all NEAC service centers.

Looking Ahead The plan is to award the majority of NEAC service centers Level B or C certificates next year, following the relevant training. This qualification serves the goal of creating a network which is 100% customer oriented and manages the entire service offering, from spare parts and repairs to technical analysis and project management. "One face to the customer" will then be the creed each individual service center follows - at every location, without exception.

HIGHLIGHTS Repair Coordination Center: Guarantor for High OEM Service Quality

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

Innovation Begins with Investment in Buildings and Technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Customer Training Series: ESSO Exploration & Production in Chad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Company Profile NEUMAN & ESSER Gulf FZE in Dubai . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7 TECHNIP in Focus: Twin Offshore Packages for the Persian Gulf . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-11 FAXE KALK in Focus: Mill Modernization for Greater Product Diversity

. . . . . . . . . . . . . . . . . . . . . . . . . . . 12-13

Creative Presentations at International Trade Fairs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Good times at Summer Parties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

3 2


EDITORIAL "One Face to the Customer" The leitmotif for the globalization process, which was initiated with the incorporation of NEA Italia in 1992, comprised of the philosophy "Follow the markets". The local support in situ and timely integration in the diverse processes are of advantage for the customers, which are currently offered in 19 operational NEA companies at 10 locations worldwide. Meanwhile the NEUMAN & ESSER company network has been established. The locations have proven over the previous 18 years that they are dominant in their business. Competence centers have been partially formed, which support each other within the NEA GROUP. Two aspects had and have priority within this structure: On the one hand local know-how is built on, so that the customer receives optimal attention and simultaneously the customer benefits from the competent NEA network with specialists waiting in the background. In this publication of the NEA NEWS the assignment for two off-shore installations in the Arabian Gulf are described and distinctly shows the advantages of the interaction of the network from the NEA GROUP for the customer. The introduction of the "Repair Coordination Center", which is also described in this publication, is the next logical consequent step for the expansion of the local competences within our international locations. The qualification of local employees has been distinctly increased with the help of training and certification. Investments were also made in the equipping of the locations. That facilitates NEAC Compressor Service the expansion of the service portfolio and the availability of a responsible contact person vis-Ă -vis the customer for the complete scope of the after market care for the complete life cycle for NEA- and license machines. This means for the customer: 100% care from one station locally. "One face to the customer" is the leitmotif for the expansion of local competencies for the NEUMAN & ESSER locations worldwide. Precision, know-how and flexibility are powerful arguments, which are convincing for all customers. These service thoughts create a new service concept, which offers the solution for the requirements of the operating company. In this spirit, we and all employees are highly motivated and wish you enjoyment whilst reading this!

Managing Partners of NEA Holding

join the ranks is NEAC Compressor Service Ltda., based in Belo Horizonte, Brazil. To ensure that the high quality of service is maintained across the world, the same standardized guidelines and requirements apply to all service centers.

The Three Stages of Qualification At present, so-called "Repair Coordination Centers" (RCC) are being set up in the local NEAC service units. Setting up an RCC requires complex coordination in planning, investment and certification. For this reason, three qualification levels are planned, which mirror the competence in repair handling: Level A: Repair of Wear Parts Level B: Repair of Gas End Parts Level C: Repair of Crankcase Parts

Training in the first RCC The first "Level A" training course, entitled "Valve service and packing repairs" took place in July 2009 at NEA Gulf in Dubai, UAE, and was attended by international participants from the NEA GROUP. Emad Tabaza, Managing Director of NEA Gulf, had set up a workshop for Level A repairs on site at the company by investing in staff and tooling machines. The technical equipment as well as the excellent support from Emad Tabaza and his team provided the perfect environment for training.

Bernd Wagner, Managing Director of NEAC Germany, who developed the strategy for the establishment of the RCC, invited an international engineer and technician team to the first Level A training to Dubai. The goal of the weeklong course was to learn the NEAC repair standards for parts subject to wear and put them into practice through high quality service work.

Expert knowledge was also passed on in extensive detail about the materials tailored to specific applications and designs for rings and piston rod packings. In the subsequent practical phase of the training, participants learned how to measure various packings, to overhaul them and to fit them with new internal parts.

The training course was coordinated by JĂśrg Strizek, Product Manager for Valves at NEAC. Specialists from STASSKOL, Dr. Uwe Morawa and Frank Schmidt, carried out the technically demanding training in repairs for piston rod packings, and the valve manufacturer COZZANI the training for valve repairs.

To underline the importance of the creation of worldwide Repair Coordination Centers, the presentation of Level A certificates to all participants was made by Alexander Peters, Managing Partner of the NEA GROUP. NEA Beijing, NEAC USA, NEA South East Asia, NEAC Italia and NEA Gulf have the immediate authority to carry out repairs on spare parts independently.

During the intensive training course, the participants learned, among other things, how to clean and overhaul sealing surfaces of packings and valves quickly. To ensure quality levels throughout the entire NEAC network, the guidelines prescribe that 100% of overhauled valves are tested using leak measurement. In this test, the valve plate is pressed against the valve seat under constant air pressure, so that the loss through leaks can be measured. The test results are printed on a label and included in the package with the tested valve as documentation. This final check allows the quality of the valve overhaul to be evaluated precisely, and is a mandatory measure to be carried out in all NEAC service centers.

Looking Ahead The plan is to award the majority of NEAC service centers Level B or C certificates next year, following the relevant training. This qualification serves the goal of creating a network which is 100% customer oriented and manages the entire service offering, from spare parts and repairs to technical analysis and project management. "One face to the customer" will then be the creed each individual service center follows - at every location, without exception.

HIGHLIGHTS Repair Coordination Center: Guarantor for High OEM Service Quality

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

Innovation Begins with Investment in Buildings and Technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Customer Training Series: ESSO Exploration & Production in Chad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Company Profile NEUMAN & ESSER Gulf FZE in Dubai . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7 TECHNIP in Focus: Twin Offshore Packages for the Persian Gulf . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-11 FAXE KALK in Focus: Mill Modernization for Greater Product Diversity

. . . . . . . . . . . . . . . . . . . . . . . . . . . 12-13

Creative Presentations at International Trade Fairs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Good times at Summer Parties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

3 2


DID YOU ALREADY KNOW?

SERVICE

The Material Center for High Strength Sealing Elements On Sep. 2, 2009 Alexander Peters broke ground for the new workshop supported by the applause from the STASSKOL personnel and in the presence of the local dignitaries, Mayor René Zok and the economic advisor Christian Schüler. The new Material Center is scheduled to open in Feb. 2010, with the start-up managed by Dr. Marc Langela, Manager of Material and Production Development. The center will produce heavily stressed semi-finished plastic products for high strength PTFE-spare parts. These parts guarantee OEM-customers from the gas compressor sector especially high stability over a long service life,

coupled even with reduced delivery times. In cooperation with the company-owned Test Center, a state of the arts material testing installation, the Material Center will pursue the goal of improving the materials used for top quality sealing elements and expanding the product range. This should further strengthen the market position of the prestigious manufacturer of sealing rings and packings. According to Thomas Borchardt, the Managing Director of STASSKOL, up to 10 new jobs could be created in the new workshop, which will be equipped with ovens, mixers and presses.

The Test Center With New Grinding Equipment In 2008, the advisory board of NEA Grinding and Classifying Systems recommended the building of the grinding test plant PM 05, which corresponds to the design and flow behavior of the other pendulum mills. The goal was a three year research project, in collaboration with the University of Erlangen for the systematic capture of the material and air flows in a pendulum mill. Here, a safe scale up for larger pendulum mills will be developed. Besides these procedural technical projects, the desire for the modernization and simplification of machine technology used in pendulum mills remains in focus. For that purpose, a project team has been formed which was tasked with making fundamental and technical improvements and innovations; they applied for a patent in Jan. 2009. For this new grinding test plant the Test Center will be considerably expanded. This includes acoustic and heat insulation of the facades and roof, two new cranes

4

and the modernization of heating, lighting and compressed-air supply. The plant will be put into operation in Dec. 2009. In a further modification phase an Impact Classifier Mill ICM 60, with a new technical design, will be installed. This ICM 60 features all the familiar characteristics of the series, such as a multiblade classifier wheel, direct drive, swivelling device with a counterweight and heavy-duty design. Additionally, sound emissions have been further reduced and the mill outlet is now replaceable.

A Journey to Chad In Jan. 2008 Harry Lankenau, Head of Technical Service and Engineering, and Timo Kitschen, Head of Spare Parts, visited ESSO Exploration and Production Chad, Inc. (EEPC) in Komé, Chad, Central Africa, where EEPC manages three oil fields. Natural gas, which is a by-product of oil production here, is compressed by piston compressors and converted into electricity by gas turbines to supply the energy needs on site. EEPC runs a total of six NEUMAN & ESSER piston compressors, four type 3SVL63 compressors and two type 2SZL130 machines in the South of Chad. In addition to technical issues, the service activities planned for the beginning of 2009 were also discussed at that time. Through these discussions, it became clear that a training program for local staff would be advisable, as only a few had experience of working with piston compressors. Training before Service Once the two managers had returned, an appropriate training program was designed for EEPC. In addition to covering the fundamentals of piston compressors and thermo dynamics, the program would also focus in particular on the two types of compressors and plant components installed on site. The training program was planned to take place shortly before the service activities were due to start. By Dec. 2008, a date for the program had been fixed. Norbert Janßen, Product Manager for Training, would carry out the program in the third week in January, not forgetting to receive the injection to extend his vaccination against yellow fever, which is required for those travelling to Chad. A different World On Jan. 18, 2009 Mr. Janßen set off from Düsseldorf via Paris to N'Djamena, where he was met by the customer. The next morning began with a security briefing at the offices of EEPC in N'Djamena, before he returned to the airport again to fly on to Komé, in the south of Chad. The EEPC site in Komé not only includes the production facility and offices, but also the airport and the camp housing the staff and visitors. Innocent

Memtodombaide, Predictive Maintenance Technician at EEPC, welcomed Mr. Janßen in Komé and looked after him throughout his entire stay in the best manner of guest friendness. Unquenchable Thirst for Knowledge The program finally started on Tuesday morning, with 15 eager members of the Operating, Maintenance and Rotating Equipment staff for EEPC Komé attentively following the explanations of compressor design and the fundamentals of thermo dynamics. The methods for diagnosing problems were also described. The EEPC compressors were looked at more closely on Wednesday and Thursday. Both compressor types were examined in detail with special attention given to the important components, such as the oil system and pulsation dampeners. The operators also received useful information on the day-to-day operation of the compressors. Finally, a troubleshooting session looked at the symptoms for malfunctions and their possible causes. There was no lack of interested questions from the participants throughout the three days of training. At noon on Thursday, the participants were tested on what they had learned. A group photo was taken to round off the course before it meant saying goodbye to the class of eager African trainees - a new and positive experience for the widely-travelled Mr. Janßen.

5


DID YOU ALREADY KNOW?

SERVICE

The Material Center for High Strength Sealing Elements On Sep. 2, 2009 Alexander Peters broke ground for the new workshop supported by the applause from the STASSKOL personnel and in the presence of the local dignitaries, Mayor René Zok and the economic advisor Christian Schüler. The new Material Center is scheduled to open in Feb. 2010, with the start-up managed by Dr. Marc Langela, Manager of Material and Production Development. The center will produce heavily stressed semi-finished plastic products for high strength PTFE-spare parts. These parts guarantee OEM-customers from the gas compressor sector especially high stability over a long service life,

coupled even with reduced delivery times. In cooperation with the company-owned Test Center, a state of the arts material testing installation, the Material Center will pursue the goal of improving the materials used for top quality sealing elements and expanding the product range. This should further strengthen the market position of the prestigious manufacturer of sealing rings and packings. According to Thomas Borchardt, the Managing Director of STASSKOL, up to 10 new jobs could be created in the new workshop, which will be equipped with ovens, mixers and presses.

The Test Center With New Grinding Equipment In 2008, the advisory board of NEA Grinding and Classifying Systems recommended the building of the grinding test plant PM 05, which corresponds to the design and flow behavior of the other pendulum mills. The goal was a three year research project, in collaboration with the University of Erlangen for the systematic capture of the material and air flows in a pendulum mill. Here, a safe scale up for larger pendulum mills will be developed. Besides these procedural technical projects, the desire for the modernization and simplification of machine technology used in pendulum mills remains in focus. For that purpose, a project team has been formed which was tasked with making fundamental and technical improvements and innovations; they applied for a patent in Jan. 2009. For this new grinding test plant the Test Center will be considerably expanded. This includes acoustic and heat insulation of the facades and roof, two new cranes

4

and the modernization of heating, lighting and compressed-air supply. The plant will be put into operation in Dec. 2009. In a further modification phase an Impact Classifier Mill ICM 60, with a new technical design, will be installed. This ICM 60 features all the familiar characteristics of the series, such as a multiblade classifier wheel, direct drive, swivelling device with a counterweight and heavy-duty design. Additionally, sound emissions have been further reduced and the mill outlet is now replaceable.

A Journey to Chad In Jan. 2008 Harry Lankenau, Head of Technical Service and Engineering, and Timo Kitschen, Head of Spare Parts, visited ESSO Exploration and Production Chad, Inc. (EEPC) in Komé, Chad, Central Africa, where EEPC manages three oil fields. Natural gas, which is a by-product of oil production here, is compressed by piston compressors and converted into electricity by gas turbines to supply the energy needs on site. EEPC runs a total of six NEUMAN & ESSER piston compressors, four type 3SVL63 compressors and two type 2SZL130 machines in the South of Chad. In addition to technical issues, the service activities planned for the beginning of 2009 were also discussed at that time. Through these discussions, it became clear that a training program for local staff would be advisable, as only a few had experience of working with piston compressors. Training before Service Once the two managers had returned, an appropriate training program was designed for EEPC. In addition to covering the fundamentals of piston compressors and thermo dynamics, the program would also focus in particular on the two types of compressors and plant components installed on site. The training program was planned to take place shortly before the service activities were due to start. By Dec. 2008, a date for the program had been fixed. Norbert Janßen, Product Manager for Training, would carry out the program in the third week in January, not forgetting to receive the injection to extend his vaccination against yellow fever, which is required for those travelling to Chad. A different World On Jan. 18, 2009 Mr. Janßen set off from Düsseldorf via Paris to N'Djamena, where he was met by the customer. The next morning began with a security briefing at the offices of EEPC in N'Djamena, before he returned to the airport again to fly on to Komé, in the south of Chad. The EEPC site in Komé not only includes the production facility and offices, but also the airport and the camp housing the staff and visitors. Innocent

Memtodombaide, Predictive Maintenance Technician at EEPC, welcomed Mr. Janßen in Komé and looked after him throughout his entire stay in the best manner of guest friendness. Unquenchable Thirst for Knowledge The program finally started on Tuesday morning, with 15 eager members of the Operating, Maintenance and Rotating Equipment staff for EEPC Komé attentively following the explanations of compressor design and the fundamentals of thermo dynamics. The methods for diagnosing problems were also described. The EEPC compressors were looked at more closely on Wednesday and Thursday. Both compressor types were examined in detail with special attention given to the important components, such as the oil system and pulsation dampeners. The operators also received useful information on the day-to-day operation of the compressors. Finally, a troubleshooting session looked at the symptoms for malfunctions and their possible causes. There was no lack of interested questions from the participants throughout the three days of training. At noon on Thursday, the participants were tested on what they had learned. A group photo was taken to round off the course before it meant saying goodbye to the class of eager African trainees - a new and positive experience for the widely-travelled Mr. Janßen.

5


COMPANY PROFILE The successful positioning in the Middle East in the 1990s and the rapid growth in the numbers of NEA compressors were instrumental in the strategic decision to establish an independent company to give NEA a local presence. The market analysis conducted by Emad Tabaza confirmed this intention. Thus in May 2002, NEUMAN & ESSER Gulf FZE was established and since then has enjoyed success in the largest free trade zone in the Middle East, in the so-called "Jebel Ali Free Zone" in Dubai. NEA Gulf has set itself the task of supplying world-class

6

aftermarket service to compressor unit operators in the chemical and petrochemical industry in the Gulf and in neighboring states. NEA Gulf's second pillar is the support of customers in this region with the new machine business: on the one hand, NEA's own grinding and classifying products like impact classifier mills, pendulum mills and classifiers, and on the other hand, with NEA Italia S.r.l. for reciprocating compressors. Here NEA Gulf acts as a mediator between the subsidiaries and international clients in the Gulf region - a concept that has repeatedly proved to be useful. The range of aftermarket services includes supply to

the operators of NEA compressors and spare parts of other OEM, installation and commissioning of new machines as well as the modernization of compressors, all with the aim of improving efficiency and increase the service life of the compressor plants. The Repair and Coordination Center, newly-equipped with modern machinery, now allows all associated repairs of valves and packings to be carried out onsite. This is an important milestone for the development of NEA Gulf and will contribute to the growth of the already high level of know-how in after market service. The Level A Certificate award from NEA GROUP in July of this year was a good start to doing so. The further

training for Level B and C certificates is planned for beginning of the 2010. Then NEA Gulf can offer the complete repair spectrum of the NEA GROUP from Dubai with its own expertise. Emad Tabaza, Managing Director of NEA Gulf, is proud of the performance of his team: "Some years ago a time table was pressed into our hands, but NEA Gulf has grown even faster than expected. I have my team to thank for that, who are always ready to meet our customers with technical authority, ambitious construction solutions and more know-how than is expected!"

7


COMPANY PROFILE The successful positioning in the Middle East in the 1990s and the rapid growth in the numbers of NEA compressors were instrumental in the strategic decision to establish an independent company to give NEA a local presence. The market analysis conducted by Emad Tabaza confirmed this intention. Thus in May 2002, NEUMAN & ESSER Gulf FZE was established and since then has enjoyed success in the largest free trade zone in the Middle East, in the so-called "Jebel Ali Free Zone" in Dubai. NEA Gulf has set itself the task of supplying world-class

6

aftermarket service to compressor unit operators in the chemical and petrochemical industry in the Gulf and in neighboring states. NEA Gulf's second pillar is the support of customers in this region with the new machine business: on the one hand, NEA's own grinding and classifying products like impact classifier mills, pendulum mills and classifiers, and on the other hand, with NEA Italia S.r.l. for reciprocating compressors. Here NEA Gulf acts as a mediator between the subsidiaries and international clients in the Gulf region - a concept that has repeatedly proved to be useful. The range of aftermarket services includes supply to

the operators of NEA compressors and spare parts of other OEM, installation and commissioning of new machines as well as the modernization of compressors, all with the aim of improving efficiency and increase the service life of the compressor plants. The Repair and Coordination Center, newly-equipped with modern machinery, now allows all associated repairs of valves and packings to be carried out onsite. This is an important milestone for the development of NEA Gulf and will contribute to the growth of the already high level of know-how in after market service. The Level A Certificate award from NEA GROUP in July of this year was a good start to doing so. The further

training for Level B and C certificates is planned for beginning of the 2010. Then NEA Gulf can offer the complete repair spectrum of the NEA GROUP from Dubai with its own expertise. Emad Tabaza, Managing Director of NEA Gulf, is proud of the performance of his team: "Some years ago a time table was pressed into our hands, but NEA Gulf has grown even faster than expected. I have my team to thank for that, who are always ready to meet our customers with technical authority, ambitious construction solutions and more know-how than is expected!"

7


TECHNIP IN FOCUS How many suppliers did you have on your bidders' list for the Vapour Recovery Unit (VRU) project? Vaseem Khan, Chief Operations Officer, Technip Middle East: The client bidder list finally contained over five potential suppliers and the bidding process commenced in Aug. 2007. I understand that having registered NEA on the approved bidders list, NEA Gulf was unable to secure an offer through their normal channels and it was only then that NEA South East Asia (SEA) became involved, giving them only a short time for the offer. Why did you award NEUMAN & ESSER the contract? Which facts convinced you that you had chosen the right supplier?

NEUMAN & ESSER has previously supplied equipment to TECHNIP Group companies. This was the first time we have worked with NEA SEA and consequently an audit was conducted by our QA Head and by a client team. This concluded that with certain additions, both locations were acceptable for managing the design and fabrication of the two skids. Where and what will be the application area task of the NEA compressors? The compressors are part of a vapour recovery package designed to ensure "zero flaring" during routine operation of the facilities. The packages are installed on an offshore facility in the Arabian Gulf and are due to be commissioned in mid 2010. Why was it necessary to have such large skid packages? Platform installations are space limited and the footprint dimensions are fixed at an early stage. As the design evolved it was necessary to expand the module upwards to comply with the client's design rules and accessibility requirements unique to offshore platforms. Would you say that these compressor packages are unique? The packages are one of the first vapour recovery units installed in the Gulf and are designed to extremely stringent requirements due to the presence of sour gas. Did this project require your personal engagement in a special way? The key to success is engaging with the vendor design and fabrication team early in the project and working as a single team. Both Andy Thom and Richard Bain from 8

NEA SEA understood our philosophy and were open to non-traditional management of the PO such as Technip taking over part of the design and assisting in procurement of exotic material. It was only by both organizations agreeing to such close cooperation that the overall schedule could be maintained. With which contacts at the NEA GROUP organization did you handle this project? Who was responsible for which job? Richard Bain managed the project on behalf of NEA and he was our main contact point. With the package design work being done in India it became clear that with such a complex job direct contact was necessary

with Swamy Subramanyam and the design team working under him at NEA Compressor Application Center in Pune. By the end of the job I would say that we got to know just about everyone involved both in Rayong and Pune. Did you enjoy the cooperation with NEA during the phase of order handling? The two teams worked well together; as with all projects there were moments of conflict, all of which were amicably resolved. What about NEA's engineering skills? Did they convince you? To be honest the packaging skills, i.e. the design of the skid, were somewhat limited due to the size of this package. This was overcome by inserting our engineers into the NEA CAC design group to assist in expediting activities. Any item you would like to be improved with regard to the cooperation with NEA? Communication was an issue which we identified early in the job and was compounded by the design and assembly teams being located in two separate offices in Pune and Rayong. As a result we decided to insert our own specialists so that issues could be dealt with as they arose. As the module grew it became apparent that it was pushing the boundaries of the NEA SEA organization and experience. I would therefore urge NEA SEA to strengthen its procurement team and develop in-house structural fabrication and engineering abilities. Did changes have to be considered during the manufacturing process of the compressor or the 9


TECHNIP IN FOCUS How many suppliers did you have on your bidders' list for the Vapour Recovery Unit (VRU) project? Vaseem Khan, Chief Operations Officer, Technip Middle East: The client bidder list finally contained over five potential suppliers and the bidding process commenced in Aug. 2007. I understand that having registered NEA on the approved bidders list, NEA Gulf was unable to secure an offer through their normal channels and it was only then that NEA South East Asia (SEA) became involved, giving them only a short time for the offer. Why did you award NEUMAN & ESSER the contract? Which facts convinced you that you had chosen the right supplier?

NEUMAN & ESSER has previously supplied equipment to TECHNIP Group companies. This was the first time we have worked with NEA SEA and consequently an audit was conducted by our QA Head and by a client team. This concluded that with certain additions, both locations were acceptable for managing the design and fabrication of the two skids. Where and what will be the application area task of the NEA compressors? The compressors are part of a vapour recovery package designed to ensure "zero flaring" during routine operation of the facilities. The packages are installed on an offshore facility in the Arabian Gulf and are due to be commissioned in mid 2010. Why was it necessary to have such large skid packages? Platform installations are space limited and the footprint dimensions are fixed at an early stage. As the design evolved it was necessary to expand the module upwards to comply with the client's design rules and accessibility requirements unique to offshore platforms. Would you say that these compressor packages are unique? The packages are one of the first vapour recovery units installed in the Gulf and are designed to extremely stringent requirements due to the presence of sour gas. Did this project require your personal engagement in a special way? The key to success is engaging with the vendor design and fabrication team early in the project and working as a single team. Both Andy Thom and Richard Bain from 8

NEA SEA understood our philosophy and were open to non-traditional management of the PO such as Technip taking over part of the design and assisting in procurement of exotic material. It was only by both organizations agreeing to such close cooperation that the overall schedule could be maintained. With which contacts at the NEA GROUP organization did you handle this project? Who was responsible for which job? Richard Bain managed the project on behalf of NEA and he was our main contact point. With the package design work being done in India it became clear that with such a complex job direct contact was necessary

with Swamy Subramanyam and the design team working under him at NEA Compressor Application Center in Pune. By the end of the job I would say that we got to know just about everyone involved both in Rayong and Pune. Did you enjoy the cooperation with NEA during the phase of order handling? The two teams worked well together; as with all projects there were moments of conflict, all of which were amicably resolved. What about NEA's engineering skills? Did they convince you? To be honest the packaging skills, i.e. the design of the skid, were somewhat limited due to the size of this package. This was overcome by inserting our engineers into the NEA CAC design group to assist in expediting activities. Any item you would like to be improved with regard to the cooperation with NEA? Communication was an issue which we identified early in the job and was compounded by the design and assembly teams being located in two separate offices in Pune and Rayong. As a result we decided to insert our own specialists so that issues could be dealt with as they arose. As the module grew it became apparent that it was pushing the boundaries of the NEA SEA organization and experience. I would therefore urge NEA SEA to strengthen its procurement team and develop in-house structural fabrication and engineering abilities. Did changes have to be considered during the manufacturing process of the compressor or the 9


TECHNIP IN FOCUS overall packages? If yes, please specify. The unique nature of the packages resulted in a number of conceptual design changes being made during the initial engineering phase. As a consequence the packages evolved from single level arrangements to multi-story 10 meter high modules. Fortunately the changes to the core compressors were identified very early on in the process and the compressor manufacturing process was flawless. However, there were a number of later design changes in the VRU packages such as the multi-story arrangement which required additional

specialist input from Technip to help sort out. In the end it was the close cooperation that developed between both parties that allowed such complex modules to be delivered on time. Did these changes have an impact on the lead-time for the packages? Ex-Works delivery was maintained at 18 months although both parties had to commit additional resources. For this project, have additional suppliers been involved other than the suppliers NEA SEA has awarded work to directly? For the NEA package all components were engineered

last parts to be put into service. Any special skills required from NEA’s technicians to perform the installation? The installation onshore will be fairly straight forwards and similar to any common installation apart from the fact that the skid will be placed on another steel structure rather than a concrete foundation. Skill in alignment will of course be a primary requirement particularly when you consider the mounting arrangements combined with the temperature variations in the Middle East – did you know that exposed metal temperature can exceed 90°C during certain times of year? Once the platform moves offshore all workers will need to be

Technip Middle East Established in 1984 with the objective of providing EPC services, as well as Technical Assistance and Project Management Consultancy service, to the oil and gas industry in Abu Dhabi and Gulf Region. One of the Technip Group's main operating centers in the Middle East with around 1,500 employees Strong base of local clients Satellite office in Doha, Qatar, with over 200 employees A capacity of over 2 mill. man hours Wide range of services, from feasibility studies to turnkey projects Large experience in revamp projects Full technical, commercial and financial support from the Technip Group More details under: www.technip.com/entities/abudhabi and procured by NEA SEA with the exception of exotic piping, some valves and the Bently Nevada vibration monitoring system which as part of the joint effort were procured by Technip using our global procurement network to reduce delivery times. Did NEA SEA involve you in the process of supplier nominations for the packages? Yes, all major sub-suppliers were subject to our approval. Do you remember a situation that "made your skin crawl"? The initial delays due to design changes gave some cause for concern and were compounded by the political situation in Bangkok which gave us a few moments of anxiety. Fortunately the political situation in Thailand stabilised. When is the installation of these packages due? Who from NEA is responsible for providing supervision of the installation? The packages have been installed under the supervision of NEA SEA, whilst commissioning will be supervised by the NEA Gulf team as per NEA GROUP’s policy. Which requirements have to be fulfilled during the installation? The installation and start-up will take place in two parts. Firstly the modules will be integrated into the platform structure and will be pre-commissioned onshore. Once complete the entire platform will be moved offshore and when hook ups are finished the platform will be ready for commissioning. As the NEA modules require all other modules to be in operation they will be one of the 10

trained in offshore transport and safety procedures and will need to be able to work in some pretty demanding conditions whilst still providing the same high level of skill. As the gas being compressed is considered “lethal” all work will be very tightly regulated and will of course have to be conducted under the owners work permit system. Would you rely on the same compressor concept again? Yes, but with a slightly different execution strategy. A number of areas for improvement have been identified during the project to date. Once the packages are commissioned offshore I would like NEA SEA and ourselves hold a "lessons learned" workshop to apply for future projects. After you have experienced the skills and cooperation with global companies from NEA GROUP for 18 months, can you imagine working again with them on a different project? Why not? Although the end product has not yet been put into operation, the compressors themselves are well proven and the package design compliant with client requirements and codes and standards. The job required some very close working relationships and it would be useful to be able to build on those in the future.

Many thanks, Mr. Khan, on behalf of NEA GROUP for having taken part in this interview! 11


TECHNIP IN FOCUS overall packages? If yes, please specify. The unique nature of the packages resulted in a number of conceptual design changes being made during the initial engineering phase. As a consequence the packages evolved from single level arrangements to multi-story 10 meter high modules. Fortunately the changes to the core compressors were identified very early on in the process and the compressor manufacturing process was flawless. However, there were a number of later design changes in the VRU packages such as the multi-story arrangement which required additional

specialist input from Technip to help sort out. In the end it was the close cooperation that developed between both parties that allowed such complex modules to be delivered on time. Did these changes have an impact on the lead-time for the packages? Ex-Works delivery was maintained at 18 months although both parties had to commit additional resources. For this project, have additional suppliers been involved other than the suppliers NEA SEA has awarded work to directly? For the NEA package all components were engineered

last parts to be put into service. Any special skills required from NEA’s technicians to perform the installation? The installation onshore will be fairly straight forwards and similar to any common installation apart from the fact that the skid will be placed on another steel structure rather than a concrete foundation. Skill in alignment will of course be a primary requirement particularly when you consider the mounting arrangements combined with the temperature variations in the Middle East – did you know that exposed metal temperature can exceed 90°C during certain times of year? Once the platform moves offshore all workers will need to be

Technip Middle East Established in 1984 with the objective of providing EPC services, as well as Technical Assistance and Project Management Consultancy service, to the oil and gas industry in Abu Dhabi and Gulf Region. One of the Technip Group's main operating centers in the Middle East with around 1,500 employees Strong base of local clients Satellite office in Doha, Qatar, with over 200 employees A capacity of over 2 mill. man hours Wide range of services, from feasibility studies to turnkey projects Large experience in revamp projects Full technical, commercial and financial support from the Technip Group More details under: www.technip.com/entities/abudhabi and procured by NEA SEA with the exception of exotic piping, some valves and the Bently Nevada vibration monitoring system which as part of the joint effort were procured by Technip using our global procurement network to reduce delivery times. Did NEA SEA involve you in the process of supplier nominations for the packages? Yes, all major sub-suppliers were subject to our approval. Do you remember a situation that "made your skin crawl"? The initial delays due to design changes gave some cause for concern and were compounded by the political situation in Bangkok which gave us a few moments of anxiety. Fortunately the political situation in Thailand stabilised. When is the installation of these packages due? Who from NEA is responsible for providing supervision of the installation? The packages have been installed under the supervision of NEA SEA, whilst commissioning will be supervised by the NEA Gulf team as per NEA GROUP’s policy. Which requirements have to be fulfilled during the installation? The installation and start-up will take place in two parts. Firstly the modules will be integrated into the platform structure and will be pre-commissioned onshore. Once complete the entire platform will be moved offshore and when hook ups are finished the platform will be ready for commissioning. As the NEA modules require all other modules to be in operation they will be one of the 10

trained in offshore transport and safety procedures and will need to be able to work in some pretty demanding conditions whilst still providing the same high level of skill. As the gas being compressed is considered “lethal” all work will be very tightly regulated and will of course have to be conducted under the owners work permit system. Would you rely on the same compressor concept again? Yes, but with a slightly different execution strategy. A number of areas for improvement have been identified during the project to date. Once the packages are commissioned offshore I would like NEA SEA and ourselves hold a "lessons learned" workshop to apply for future projects. After you have experienced the skills and cooperation with global companies from NEA GROUP for 18 months, can you imagine working again with them on a different project? Why not? Although the end product has not yet been put into operation, the compressors themselves are well proven and the package design compliant with client requirements and codes and standards. The job required some very close working relationships and it would be useful to be able to build on those in the future.

Many thanks, Mr. Khan, on behalf of NEA GROUP for having taken part in this interview! 11


FAXE KALK IN FOCUS Modernizing a Non-NEA-Mill Strengthens the Market Position of the Danish Limestone Specialist How did you first come into contact with NEUMAN & ESSER GmbH Mahl- und Sichtsysteme? Thomas Koudal Maul: When the project started, Faxe Kalk A/S worked closely together with the technical experts at the Lhoist Group HQ in Limelette, Belgium. Through our colleagues there, contact was established with NEA. The first meeting was held in ÜbachPalenberg in Nov. 2006. Before NEA was assigned to retrofit the existing roller mill, NEA carried out grinding tests in its own test center. Which requirements did the NEA pendulum roller mill have to fulfill?

Successful grinding tests were carried out on Dec. 15, 2006 with 3 t of limestone. The NEA pendulum roller mill with a radial classifier could easily achieve 99% < 30 µm for a throughput of 2.1 t/h Rollovit and 95% < 120 µm with 5.7 t/h Filler. Exactly the requirements for later production under real conditions.

12

ed by NEA. At commissioning, Kurt Fronert carried out all the adjustments on NEA's mill feeding control unit in cooperation with the Faxe Kalk A/S electrical staff, setting timers, set points and alarm levels in the mill PLC. Which parts of the scope were designed according to the NEA standard? Most of the mechanical parts have been exchanged by the design of NEA standard. Electrical installations and the automation system were designed according to Faxe Kalk A/S standards, using the NEA proposal as basic platform.

Why didn't you turn to your former supplier for this retrofitting project? The quotation from NEA was much more comprehensive with lots of technical details and well presented by Wolfgang Palm, After Sales Manager Roller Mills. NEA should dimension the entire system and make detailed drawings for internal use as well as for the external suppliers. Further, NEA would also be responsible for the final CE marking of the new mill installation.

Regarding NEA engineering skills, do you remember any brilliant feats of engineering that came to your attention while this order was being handled? In general I have experienced high standards from NEA. Durability, low maintenance costs and easy operation are all crucial to Faxe Kalk A/S. Mechanically the components from NEA and their sub-suppliers have performed well, and the overall quality seems to be very fine. A brilliant feat was the design of the ductwork, as filter and cyclone had to be installed 35 meters above the mill. A visit to the NEA workshop and test center in ÜbachPalenberg shows that NEA is as a well-organized company. The technical documentation supplied for the installation as well as the final documentation are very useful and comprehensive.

Can you specify the scope of supply assigned to NEA? The general idea was that NEA, besides retrofitting the existing mill, should deliver all the main components such as radial classifier, air fans, filter, cyclone, instrumentation, compensators and mill control unit. Furthermore, NEA should make installation plans and more detailed drawings of the ductwork to produce these parts locally. The on-site installation at Faxe Ladeplads was done by a local company and supervis-

How much lead-time did NEA have for retrofitting the mill? Have they delivered on schedule? The mill was picked up in Belgium on Feb. 6, 2007, and sent straight to NEA. The mill was delivered in Faxe Ladeplads in mid June. This was according to the time frame. The entire installation was finished on time, but due to different mechanical problems of the original shovel system and the bevel gear during the start up phase, final start up and hand over to production was delayed a few months.

What were the circumstances that helped NEA handle this order given such a short lead-time? Two things helped NEA get this order finished on time. On the one hand, NEA retains a large stock of spare parts so that all parts could be taken directly from stock. On the other hand, NEA's large-scale expertise in rebuilding and modernization was reflected in this project. How would you evaluate the cooperation with NEA GmbH? It was a good experience. During the project in Faxe Ladeplads, we saw that the will and know-how to support us was always there. When we experienced problems, NEA always took the problems seriously and did their best to help us quickly. I personally appreciated being involved in every step of changes required - right from the beginning.

What is the supply rate of this system today? The mill installation gives us flexibility in production at our limestone plant. One important thing for Faxe Kalk A/S is that the mill system performs at 100% when demand for products is high. Besides giving us extra capacity for our base products, the mill has made it possible for us to make new products. We have introduced a new Rollovit product, a 70 µm product, which enables Faxe Kalk A/S to meet a larger part of the market for limestone products. What is your vision for Faxe Kalk A/S? With the flexibility we have seen on this system - two different feed materials and up to now three different products out of the system - we are, of course, discussing if we should produce a wider range of products on the mill system.

Faxe Kalk A/S

Thomas Koudal Maul Process Specialist, Faxe Kalk A/S

Located in Faxe Ladeplads, DK Founded: 1884 Member of the Lhoist Group since 1996 (with 7,000 employees world-wide) Sales revenues in 2008: 197 mio. DKK (26.5 mio. EUR) Number of employees: 82 Products: lime, hydrated lime, ground limestone Applications: agro, soil treatment, water and sludge treatment, flue gas treatment, aggregates, chemistry, industrial fillers, construction, steel and paper More details under: www.faxekalk.dk

Interview conducted by Martina Frenz, Marketing Manager and Wolfgang Palm, After Sales Manager Roller Mills

13


FAXE KALK IN FOCUS Modernizing a Non-NEA-Mill Strengthens the Market Position of the Danish Limestone Specialist How did you first come into contact with NEUMAN & ESSER GmbH Mahl- und Sichtsysteme? Thomas Koudal Maul: When the project started, Faxe Kalk A/S worked closely together with the technical experts at the Lhoist Group HQ in Limelette, Belgium. Through our colleagues there, contact was established with NEA. The first meeting was held in ÜbachPalenberg in Nov. 2006. Before NEA was assigned to retrofit the existing roller mill, NEA carried out grinding tests in its own test center. Which requirements did the NEA pendulum roller mill have to fulfill?

Successful grinding tests were carried out on Dec. 15, 2006 with 3 t of limestone. The NEA pendulum roller mill with a radial classifier could easily achieve 99% < 30 µm for a throughput of 2.1 t/h Rollovit and 95% < 120 µm with 5.7 t/h Filler. Exactly the requirements for later production under real conditions.

12

ed by NEA. At commissioning, Kurt Fronert carried out all the adjustments on NEA's mill feeding control unit in cooperation with the Faxe Kalk A/S electrical staff, setting timers, set points and alarm levels in the mill PLC. Which parts of the scope were designed according to the NEA standard? Most of the mechanical parts have been exchanged by the design of NEA standard. Electrical installations and the automation system were designed according to Faxe Kalk A/S standards, using the NEA proposal as basic platform.

Why didn't you turn to your former supplier for this retrofitting project? The quotation from NEA was much more comprehensive with lots of technical details and well presented by Wolfgang Palm, After Sales Manager Roller Mills. NEA should dimension the entire system and make detailed drawings for internal use as well as for the external suppliers. Further, NEA would also be responsible for the final CE marking of the new mill installation.

Regarding NEA engineering skills, do you remember any brilliant feats of engineering that came to your attention while this order was being handled? In general I have experienced high standards from NEA. Durability, low maintenance costs and easy operation are all crucial to Faxe Kalk A/S. Mechanically the components from NEA and their sub-suppliers have performed well, and the overall quality seems to be very fine. A brilliant feat was the design of the ductwork, as filter and cyclone had to be installed 35 meters above the mill. A visit to the NEA workshop and test center in ÜbachPalenberg shows that NEA is as a well-organized company. The technical documentation supplied for the installation as well as the final documentation are very useful and comprehensive.

Can you specify the scope of supply assigned to NEA? The general idea was that NEA, besides retrofitting the existing mill, should deliver all the main components such as radial classifier, air fans, filter, cyclone, instrumentation, compensators and mill control unit. Furthermore, NEA should make installation plans and more detailed drawings of the ductwork to produce these parts locally. The on-site installation at Faxe Ladeplads was done by a local company and supervis-

How much lead-time did NEA have for retrofitting the mill? Have they delivered on schedule? The mill was picked up in Belgium on Feb. 6, 2007, and sent straight to NEA. The mill was delivered in Faxe Ladeplads in mid June. This was according to the time frame. The entire installation was finished on time, but due to different mechanical problems of the original shovel system and the bevel gear during the start up phase, final start up and hand over to production was delayed a few months.

What were the circumstances that helped NEA handle this order given such a short lead-time? Two things helped NEA get this order finished on time. On the one hand, NEA retains a large stock of spare parts so that all parts could be taken directly from stock. On the other hand, NEA's large-scale expertise in rebuilding and modernization was reflected in this project. How would you evaluate the cooperation with NEA GmbH? It was a good experience. During the project in Faxe Ladeplads, we saw that the will and know-how to support us was always there. When we experienced problems, NEA always took the problems seriously and did their best to help us quickly. I personally appreciated being involved in every step of changes required - right from the beginning.

What is the supply rate of this system today? The mill installation gives us flexibility in production at our limestone plant. One important thing for Faxe Kalk A/S is that the mill system performs at 100% when demand for products is high. Besides giving us extra capacity for our base products, the mill has made it possible for us to make new products. We have introduced a new Rollovit product, a 70 µm product, which enables Faxe Kalk A/S to meet a larger part of the market for limestone products. What is your vision for Faxe Kalk A/S? With the flexibility we have seen on this system - two different feed materials and up to now three different products out of the system - we are, of course, discussing if we should produce a wider range of products on the mill system.

Faxe Kalk A/S

Thomas Koudal Maul Process Specialist, Faxe Kalk A/S

Located in Faxe Ladeplads, DK Founded: 1884 Member of the Lhoist Group since 1996 (with 7,000 employees world-wide) Sales revenues in 2008: 197 mio. DKK (26.5 mio. EUR) Number of employees: 82 Products: lime, hydrated lime, ground limestone Applications: agro, soil treatment, water and sludge treatment, flue gas treatment, aggregates, chemistry, industrial fillers, construction, steel and paper More details under: www.faxekalk.dk

Interview conducted by Martina Frenz, Marketing Manager and Wolfgang Palm, After Sales Manager Roller Mills

13


MEDIA ROOM After Market for South America under Own Management

Expect the Unexpected True to this motto, the NEA GROUP surprised visitors with innovations displayed at three stands at the ACHEMA, the international Exhibition for Chemical Engineering and Biotechnology in Frankfurt, from May 10 to 14, 2009. These included an impressive exhibit of the vertical three-crank compressor, which enabled NEA GROUP to become the market leader in the production of polysilicon, along with the graphic animation premieres of the new image trailer E.NEA.RGY and the crush test from NEAC Compressor Service.

Encouraging news coming from Brazil: With the incorporation of NEAC Compressor Service Ltda. dated July 10, 2009 the After Market for South America received its own playing field. This business sector has gained so much in importance over recent decades, due to the presence of more than 600 compressors in the region, that giving it independence by spinning it off from NEA América do Sul appeared to be the only logical step to take. On Jan. 1, 2010 the 22nd company within the NEA GROUP will go into operations. The Managing Director Claudio Correa, and his experienced team have already developed concrete ideas, as to how the customer can be given a more intensive welfare through higher efficiency and shorter reaction times for installations and commissioning, for OEM business as well as for individual maintenance contracts - a high responsibility for the posthumous inheritance from NEA América do Sol and simultaneously a major chance for a continued expansion of the After Market business in South America.

NEA India passes Audit with Flying Colors

The grinding systems unit displayed an ICM 96 impact classifier mill at their stand, literally a hands-on experience. Crowds of visitors collected each time the opening and closing mechanism was demonstrated, a particular feature which allows the internal workings to be cleaned easily. Nor was there a lack of visitors to the sealing elements stand. STASSKOL had arranged its exhibits perfectly, so that observation hatches on the compressor and an illuminated piston rod packing made of plexiglass revealed interesting technical details.

Once again, NEA GROUP companies were successfully recertified, according to ISO 9001:2008, in the DNV audit of the quality management system. Both NEUMAN & ESSER Compressor Application Centre Pvt. Ltd. with Managing Director Swamy Subramanyam and NEUMAN & ESSER Eng. (India) Pvt. Ltd. with Managing Director Atul Agarwal contributed to gaining this recertification. The auditing took place from Aug. 13 to 14, 2009, managed, among others, by NEA GROUP QMB, Johannes Henßen, and was passed in full. As this deserved to be celebrated, staff were invited to a reception in recognition of their successful implementation of the management system. Keep up the good work, NEA India!

When Reversal means Progress The Turbomachinery Symposium from Sep. 14-17, 2009 in Houston was clearly unaffected by the current economic climate. A great many chemical and refinery operators and engineering companies visited the exhibition hall. Dr. Klaus Hoff, Head of Central Division of Technology at NEA, together with Matt Barker from Eastman Chemical Co., delivered in a lecture their findings on the important rod load reversal for connecting rod bushings using the innovative NEA bearing design model. This presentation proved to be a wonderful magnet, attracting many visitors to the shared NEA USA and NEAC USA stand.

14

As in recent years, the displays attracted a lot of attention and the new Sales Engineers Lisa Martin and Robert Crow, who joined NEA USA earlier this year, took the opportunity to get to know a lot of customers personally. The delegation visiting the fair, consisting of the Managing Directors from Germany, Alexander Peters, Franz-Josef Ritzen, and Bernd Wagner, and from Brazil, Marcelo Veneroso and Claudio Correa, also used this platform to exchange views with customers and suppliers. This demonstrates the importance of the Turbo Show for the image of the NEA GROUP as a global player.

Customer Training: More Intensive is Impossible Mrs. Qing Yang, 26 years young and employed since one year in the department "Rotating Equipment, Engineering & Maintenance" at the company BASF AG in Ludwigshafen, enjoyed the intensive training for the compressor sector with the company NEUMAN & ESSER at its headquarters. In her two weeks of training in August of this year she was given an in-depth introduction to the compressor itself and the process chain for order handling. In concrete terms the agenda comprised of a several day theoretical product training, the introduction into the design program KO3 and the time and activity plan for a project. What interested her most of all? The comprehensive introduction into the analysis of damage causes and the derivation of measures - good perception, which will be of help to her in her daily routine work.

15


MEDIA ROOM After Market for South America under Own Management

Expect the Unexpected True to this motto, the NEA GROUP surprised visitors with innovations displayed at three stands at the ACHEMA, the international Exhibition for Chemical Engineering and Biotechnology in Frankfurt, from May 10 to 14, 2009. These included an impressive exhibit of the vertical three-crank compressor, which enabled NEA GROUP to become the market leader in the production of polysilicon, along with the graphic animation premieres of the new image trailer E.NEA.RGY and the crush test from NEAC Compressor Service.

Encouraging news coming from Brazil: With the incorporation of NEAC Compressor Service Ltda. dated July 10, 2009 the After Market for South America received its own playing field. This business sector has gained so much in importance over recent decades, due to the presence of more than 600 compressors in the region, that giving it independence by spinning it off from NEA América do Sul appeared to be the only logical step to take. On Jan. 1, 2010 the 22nd company within the NEA GROUP will go into operations. The Managing Director Claudio Correa, and his experienced team have already developed concrete ideas, as to how the customer can be given a more intensive welfare through higher efficiency and shorter reaction times for installations and commissioning, for OEM business as well as for individual maintenance contracts - a high responsibility for the posthumous inheritance from NEA América do Sol and simultaneously a major chance for a continued expansion of the After Market business in South America.

NEA India passes Audit with Flying Colors

The grinding systems unit displayed an ICM 96 impact classifier mill at their stand, literally a hands-on experience. Crowds of visitors collected each time the opening and closing mechanism was demonstrated, a particular feature which allows the internal workings to be cleaned easily. Nor was there a lack of visitors to the sealing elements stand. STASSKOL had arranged its exhibits perfectly, so that observation hatches on the compressor and an illuminated piston rod packing made of plexiglass revealed interesting technical details.

Once again, NEA GROUP companies were successfully recertified, according to ISO 9001:2008, in the DNV audit of the quality management system. Both NEUMAN & ESSER Compressor Application Centre Pvt. Ltd. with Managing Director Swamy Subramanyam and NEUMAN & ESSER Eng. (India) Pvt. Ltd. with Managing Director Atul Agarwal contributed to gaining this recertification. The auditing took place from Aug. 13 to 14, 2009, managed, among others, by NEA GROUP QMB, Johannes Henßen, and was passed in full. As this deserved to be celebrated, staff were invited to a reception in recognition of their successful implementation of the management system. Keep up the good work, NEA India!

When Reversal means Progress The Turbomachinery Symposium from Sep. 14-17, 2009 in Houston was clearly unaffected by the current economic climate. A great many chemical and refinery operators and engineering companies visited the exhibition hall. Dr. Klaus Hoff, Head of Central Division of Technology at NEA, together with Matt Barker from Eastman Chemical Co., delivered in a lecture their findings on the important rod load reversal for connecting rod bushings using the innovative NEA bearing design model. This presentation proved to be a wonderful magnet, attracting many visitors to the shared NEA USA and NEAC USA stand.

14

As in recent years, the displays attracted a lot of attention and the new Sales Engineers Lisa Martin and Robert Crow, who joined NEA USA earlier this year, took the opportunity to get to know a lot of customers personally. The delegation visiting the fair, consisting of the Managing Directors from Germany, Alexander Peters, Franz-Josef Ritzen, and Bernd Wagner, and from Brazil, Marcelo Veneroso and Claudio Correa, also used this platform to exchange views with customers and suppliers. This demonstrates the importance of the Turbo Show for the image of the NEA GROUP as a global player.

Customer Training: More Intensive is Impossible Mrs. Qing Yang, 26 years young and employed since one year in the department "Rotating Equipment, Engineering & Maintenance" at the company BASF AG in Ludwigshafen, enjoyed the intensive training for the compressor sector with the company NEUMAN & ESSER at its headquarters. In her two weeks of training in August of this year she was given an in-depth introduction to the compressor itself and the process chain for order handling. In concrete terms the agenda comprised of a several day theoretical product training, the introduction into the design program KO3 and the time and activity plan for a project. What interested her most of all? The comprehensive introduction into the analysis of damage causes and the derivation of measures - good perception, which will be of help to her in her daily routine work.

15


CORPORATE CULTURE

"Thüringer" and Beer Set the Mood in Wurzen The colleagues from Wurzen met-up on the hottest day of the year for the summer festival with the "Stassköler" who arrived by bus on the fairground in front of the "Feierabendhaus" - and that on a date which sounds more like the need for thick socks and raincoats: on Sep. 1, 2009. With a convincing and moving welcoming speech Alexander Peters and the works council members from both companies opened the cheerful afternoon, on which Klaus Peters also participated as a special guest under the colleagues

and managing partners. Tasty BBQ specialities spoilt the palates of the party-goers, whilst several cooling drinks supplied the required refreshment. Excited by the lively music many participated, despite the sweltering heat in fulfilling their dancing appetite, whilst others preferred the excitable sociable discussions. In the late evening the "Stassköler" were given a friendly send-off and everybody agreed: This hot party was once again something very special! Many thanks to the Family Peters!

Always a Highlight: The NEA Engineers’ Meeting The 9th NEA Engineers’ Meeting was the center of attention for an entire week. 22 international participants listened to a series of very interesting presentations about conversions, quality assurance and the fundamentals of pressure fluctuations. To relax after all these facts and theories, a visit was organized to RWTH Aachen University and FEV motor technology, an international developer of combustion engines, followed by a tour of the imperial city of Aachen - a particular treat on the itinerary. The social side was never in danger of neglect; bowling and barbeques were just some of the activities strengthening the NEA family feeling. Exhausted but happy, accompanied by a wealth of information and impressions, the participants set off on the long journey home.

"Beer's up!" ... in Übach-Palenberg The summer festival on Aug. 27, 2009 was heralded, as is now tradition, by Stefanie and Alexander Peters. Alexander Peters welcomed the employees and staff in two languages who had come from all over the world for the NEA Engineers' Meeting. He referred to the cloudy weather of the day and the generally cloudy economic times ahead, but emphasized that this was not a cause of concern for NEA and that it should not detract from the mood of the day. And it wasn't long before the sun was brightly shining. Later, Stefanie Peters opened the buffet. The hungry guests didn't have to be begged and they stormed the delicious food prepared by the Louis caterer. Away from the day-to-day operations many lively discussions ensued, fueled by the presence of the delicious goodies and the cold beer. Even multicultural relationships between the participants of the Engineers’ Meeting were not neglected. Thus, a few precious hours were spent in this great atmosphere, created with the strong support of the in-house DJ Christopher Otten. It is no wonder then that some are already looking forward to an invitation from the Family Peters for the next summer festival.

16

NEA-Apprentices on the Landing Bridges

On Sep. 17, 2009 the traditional apprentices trip led to the Hanseatic city of Hamburg. An initial insight into the metropolis was given by a bus sightseeing trip, past the harbour city, Michel, Speicherstadt and Alster, accompanied on the trip by a real "Hamburger lad". A collective evening meal at the "Hamburger Veermaster" brought the first day to its end. Later on the apprentices Jasmin Kadur and Karsten Thiecke delighted the other apprentices with their musical talent. "Face to face with the giants" explains the guided trip taken through the container port on the following day. After the sightseeing trip around the harbour which followed, the apprentices were free to do their own thing. In the "Herzblut", restaurant on the Reeperbahn, an excellent meal was enjoyed and then "danced off", which brought the group members closer together. On Sunday the second league "game of the day" in the revered MillerntorStadium was on the program for many of the group - a special experience not only for football fans. Following this the apprentices had to reluctantly take up the home trip, with a multitude of inspirations in the baggage and the feeling that they had participated in an exceptional trip.

17


CORPORATE CULTURE

"Thüringer" and Beer Set the Mood in Wurzen The colleagues from Wurzen met-up on the hottest day of the year for the summer festival with the "Stassköler" who arrived by bus on the fairground in front of the "Feierabendhaus" - and that on a date which sounds more like the need for thick socks and raincoats: on Sep. 1, 2009. With a convincing and moving welcoming speech Alexander Peters and the works council members from both companies opened the cheerful afternoon, on which Klaus Peters also participated as a special guest under the colleagues

and managing partners. Tasty BBQ specialities spoilt the palates of the party-goers, whilst several cooling drinks supplied the required refreshment. Excited by the lively music many participated, despite the sweltering heat in fulfilling their dancing appetite, whilst others preferred the excitable sociable discussions. In the late evening the "Stassköler" were given a friendly send-off and everybody agreed: This hot party was once again something very special! Many thanks to the Family Peters!

Always a Highlight: The NEA Engineers’ Meeting The 9th NEA Engineers’ Meeting was the center of attention for an entire week. 22 international participants listened to a series of very interesting presentations about conversions, quality assurance and the fundamentals of pressure fluctuations. To relax after all these facts and theories, a visit was organized to RWTH Aachen University and FEV motor technology, an international developer of combustion engines, followed by a tour of the imperial city of Aachen - a particular treat on the itinerary. The social side was never in danger of neglect; bowling and barbeques were just some of the activities strengthening the NEA family feeling. Exhausted but happy, accompanied by a wealth of information and impressions, the participants set off on the long journey home.

"Beer's up!" ... in Übach-Palenberg The summer festival on Aug. 27, 2009 was heralded, as is now tradition, by Stefanie and Alexander Peters. Alexander Peters welcomed the employees and staff in two languages who had come from all over the world for the NEA Engineers' Meeting. He referred to the cloudy weather of the day and the generally cloudy economic times ahead, but emphasized that this was not a cause of concern for NEA and that it should not detract from the mood of the day. And it wasn't long before the sun was brightly shining. Later, Stefanie Peters opened the buffet. The hungry guests didn't have to be begged and they stormed the delicious food prepared by the Louis caterer. Away from the day-to-day operations many lively discussions ensued, fueled by the presence of the delicious goodies and the cold beer. Even multicultural relationships between the participants of the Engineers’ Meeting were not neglected. Thus, a few precious hours were spent in this great atmosphere, created with the strong support of the in-house DJ Christopher Otten. It is no wonder then that some are already looking forward to an invitation from the Family Peters for the next summer festival.

16

NEA-Apprentices on the Landing Bridges

On Sep. 17, 2009 the traditional apprentices trip led to the Hanseatic city of Hamburg. An initial insight into the metropolis was given by a bus sightseeing trip, past the harbour city, Michel, Speicherstadt and Alster, accompanied on the trip by a real "Hamburger lad". A collective evening meal at the "Hamburger Veermaster" brought the first day to its end. Later on the apprentices Jasmin Kadur and Karsten Thiecke delighted the other apprentices with their musical talent. "Face to face with the giants" explains the guided trip taken through the container port on the following day. After the sightseeing trip around the harbour which followed, the apprentices were free to do their own thing. In the "Herzblut", restaurant on the Reeperbahn, an excellent meal was enjoyed and then "danced off", which brought the group members closer together. On Sunday the second league "game of the day" in the revered MillerntorStadium was on the program for many of the group - a special experience not only for football fans. Following this the apprentices had to reluctantly take up the home trip, with a multitude of inspirations in the baggage and the feeling that they had participated in an exceptional trip.

17


CORPORATE CULTURE The Most Wonderful Pastime in the World ...even during "Fritz Walter Weather". 15 teams fought for the NEA Trophy, among them teams with brilliant names like Stasskoler Dichtungsgeschwader and Wurzener Kolbenfresser. On the day before the match, the teams got to take a tour of Alemannia Aachen's new Tivoli Stadium. Klaus Peters opened the NEAndertaler Tournament on June 6 - in bright sunshine - with a symbolic kick. Despite all the athletic ambition, the games were played in the spirit of fairness and fun. The worthy finalists were the Da(h)men Team and Rapid Logismus (from the Robertz company) which eventually prevailed with a 2:0 victory. A highlight came at the presentation ceremony, as Alemannia captain Rainer Plasshenrich attended as a "special guest" to present the trophies with the Family Peters. At the end of the day, smiling faces abounded, and not just among the winners.

A Different Kind of Coffee Break Activity Karl-Heinz Schwamborn, Managing Director of NEA Mahl- und Sichtsysteme, suggested organizing an internal company-wide table football tournament - which was met with enthusiastic approval by the employees. His own football table was set up. After a lot of hard - but fair - play at the green table, where many coffee breaks were graciously sacrificed, the teams Michael Gilge and Dr. Joachim Galk won at doubles and Achim Vergöls was victor in the singles championship.

15 Bicycles in 3 Countries: The 9th NEA Bike Tour The 9th NEA Bike Tour set off from ÜbachPalenberg on June 19, 2009. The first destination in the tri-country trip was Belgium. In Luxemburg, demonstrating farmers allowed the pack of bikers to pass so that they could continue their tour through beautiful countryside to Hotel Manderscheid in the Eifel. The riders managed around 250 km on the first day alone. Over a wonderful dinner, the bikers discussed the highlights of the day. Refreshed and rested the following morning, the NEA-Pistons swung themselves back into the saddle to continue the journey through the volcanic Eifel area. At the end of the second day's leg, after a further 350 km, all of the bikes headed back to their garages, but not without their riders looking forward to the next grand tour. The organizers of this unforgettable adventure, Franz-Josef Ritzen und Bernd Wager, deserve our special thanks. So goodbye and good riding until it's time once again to fly like the wind!

18

Short Circular Richard Bain Since July 2008: Technical Division Manager at NEUMAN & ESSER South East Asia Ltd., Rayong, Thailand Born on March 11, 1968 in Gloucester, UK, three sons July 1996: Business and Technology Education Council, Higher National Certificate in Mechanical & Manufacturing Engineering Feb. 2007: Project Management Professional, Project Management Institute, USA Since July 2007: Member of Association for Project Management (MAPM), UK 1989-2008: Industrial experience from Oil & Gas, Petrochemical, Mining & Minerals Processing, Aerospace, Automotive & General Precison Engineering industry sectors in Europe, South Africa and South East Asia Hobbies: Motorcycles, motor racing, travel, acoustic guitar

Learning by doing! The first registrations began to arrive only a few minutes after the announcement by the personnel department at the Übach-Palenberg site. The address is from a training course in English. This shows just how interested German staff are in English to be better able to communicate with international customers and colleagues. The diverse participants representing a wide spectrum consisting of colleagues from mechanical manufacturing, supervisors, from the commercial depart-

ments up to sales engineers - were devided according to their level of knowledge into four learning groups. The fifty participants now meet once a week. Participants got the chance to put their skills to the test at the summer party, which was also attended by members of the Intl. Engineers' Meeting - real "learning by doing".

NEA Anniversaries 40 Years Tenure

Wolfgang Irmisch Paul Jansen Wilhelm Tetz

First Team Training in China NEA (Beijing) Co., Ltd. was founded on Aug. 29, 2008. The first anniversary was celebrated this year and Franz-Josef Ritzen, Managing Director of NEUMAN & ESSER Deutschland and his project engineer, Yan Liu, took the occasion to celebrate the first team training at a 5-star resort in a lovely area in Beijing. Managing Director Runchao Mao encouraged this event. From July 31 to Aug. 2, 2009, they reviewed last year. The open exchange of opinions among colleagues and management was encourged. Cultural differences were explained and clarified through role playing to help everyone understand each other better. This helps everyone working together for common goals, which ensure longterm success of the company. Immediately after returning to the offices some of the suggestions were implemented. The training session was a good opportunity to pass on the philosophy and culture of the NEA GROUP to NEA Beijing.

25 Years Tenure

Gustl Peltzer Heinz-Josef Heinen Dieter Scharle Anne Reinartz Rainer Flecken Reinhard Wallulli Wilhelm Fastnacht

10 Years Tenure

Filippo Cavadini

5 Years Tenure

Célio Márcio C. Neto

Mark Vogan

Luca Cini

Goutam Halder

Ryan Valdeiro Savio de Souza

PRINTER´S IMPRINT Editor: NEUMAN & ESSER GROUP Werkstrasse 52531 Übach-Palenberg, Germany Phone: +49 (0) 24 51 / 481 01 Fax: +49 (0) 24 51 / 481 100 e-Mail: info@neuman-esser.de Website: www.neuman-esser.com

Editor in Charge: Martina Frenz, Marketing Manager Publishing Dates: Twice a year, available free of charge on request

Andy Thom Kent Tan Chawanan Yudee Suleeporn Rattanasunthorn

Layout and Printing: Werbestudio Rang, 52134 Herzogenrath, Germany

19


CORPORATE CULTURE The Most Wonderful Pastime in the World ...even during "Fritz Walter Weather". 15 teams fought for the NEA Trophy, among them teams with brilliant names like Stasskoler Dichtungsgeschwader and Wurzener Kolbenfresser. On the day before the match, the teams got to take a tour of Alemannia Aachen's new Tivoli Stadium. Klaus Peters opened the NEAndertaler Tournament on June 6 - in bright sunshine - with a symbolic kick. Despite all the athletic ambition, the games were played in the spirit of fairness and fun. The worthy finalists were the Da(h)men Team and Rapid Logismus (from the Robertz company) which eventually prevailed with a 2:0 victory. A highlight came at the presentation ceremony, as Alemannia captain Rainer Plasshenrich attended as a "special guest" to present the trophies with the Family Peters. At the end of the day, smiling faces abounded, and not just among the winners.

A Different Kind of Coffee Break Activity Karl-Heinz Schwamborn, Managing Director of NEA Mahl- und Sichtsysteme, suggested organizing an internal company-wide table football tournament - which was met with enthusiastic approval by the employees. His own football table was set up. After a lot of hard - but fair - play at the green table, where many coffee breaks were graciously sacrificed, the teams Michael Gilge and Dr. Joachim Galk won at doubles and Achim Vergöls was victor in the singles championship.

15 Bicycles in 3 Countries: The 9th NEA Bike Tour The 9th NEA Bike Tour set off from ÜbachPalenberg on June 19, 2009. The first destination in the tri-country trip was Belgium. In Luxemburg, demonstrating farmers allowed the pack of bikers to pass so that they could continue their tour through beautiful countryside to Hotel Manderscheid in the Eifel. The riders managed around 250 km on the first day alone. Over a wonderful dinner, the bikers discussed the highlights of the day. Refreshed and rested the following morning, the NEA-Pistons swung themselves back into the saddle to continue the journey through the volcanic Eifel area. At the end of the second day's leg, after a further 350 km, all of the bikes headed back to their garages, but not without their riders looking forward to the next grand tour. The organizers of this unforgettable adventure, Franz-Josef Ritzen und Bernd Wager, deserve our special thanks. So goodbye and good riding until it's time once again to fly like the wind!

18

Short Circular Richard Bain Since July 2008: Technical Division Manager at NEUMAN & ESSER South East Asia Ltd., Rayong, Thailand Born on March 11, 1968 in Gloucester, UK, three sons July 1996: Business and Technology Education Council, Higher National Certificate in Mechanical & Manufacturing Engineering Feb. 2007: Project Management Professional, Project Management Institute, USA Since July 2007: Member of Association for Project Management (MAPM), UK 1989-2008: Industrial experience from Oil & Gas, Petrochemical, Mining & Minerals Processing, Aerospace, Automotive & General Precison Engineering industry sectors in Europe, South Africa and South East Asia Hobbies: Motorcycles, motor racing, travel, acoustic guitar

Learning by doing! The first registrations began to arrive only a few minutes after the announcement by the personnel department at the Übach-Palenberg site. The address is from a training course in English. This shows just how interested German staff are in English to be better able to communicate with international customers and colleagues. The diverse participants representing a wide spectrum consisting of colleagues from mechanical manufacturing, supervisors, from the commercial depart-

ments up to sales engineers - were devided according to their level of knowledge into four learning groups. The fifty participants now meet once a week. Participants got the chance to put their skills to the test at the summer party, which was also attended by members of the Intl. Engineers' Meeting - real "learning by doing".

NEA Anniversaries 40 Years Tenure

Wolfgang Irmisch Paul Jansen Wilhelm Tetz

First Team Training in China NEA (Beijing) Co., Ltd. was founded on Aug. 29, 2008. The first anniversary was celebrated this year and Franz-Josef Ritzen, Managing Director of NEUMAN & ESSER Deutschland and his project engineer, Yan Liu, took the occasion to celebrate the first team training at a 5-star resort in a lovely area in Beijing. Managing Director Runchao Mao encouraged this event. From July 31 to Aug. 2, 2009, they reviewed last year. The open exchange of opinions among colleagues and management was encourged. Cultural differences were explained and clarified through role playing to help everyone understand each other better. This helps everyone working together for common goals, which ensure longterm success of the company. Immediately after returning to the offices some of the suggestions were implemented. The training session was a good opportunity to pass on the philosophy and culture of the NEA GROUP to NEA Beijing.

25 Years Tenure

Gustl Peltzer Heinz-Josef Heinen Dieter Scharle Anne Reinartz Rainer Flecken Reinhard Wallulli Wilhelm Fastnacht

10 Years Tenure

Filippo Cavadini

5 Years Tenure

Célio Márcio C. Neto

Mark Vogan

Luca Cini

Goutam Halder

Ryan Valdeiro Savio de Souza

PRINTER´S IMPRINT Editor: NEUMAN & ESSER GROUP Werkstrasse 52531 Übach-Palenberg, Germany Phone: +49 (0) 24 51 / 481 01 Fax: +49 (0) 24 51 / 481 100 e-Mail: info@neuman-esser.de Website: www.neuman-esser.com

Editor in Charge: Martina Frenz, Marketing Manager Publishing Dates: Twice a year, available free of charge on request

Andy Thom Kent Tan Chawanan Yudee Suleeporn Rattanasunthorn

Layout and Printing: Werbestudio Rang, 52134 Herzogenrath, Germany

19



NEA NEWS 18 EN