NCSU UHR Annual Report 2020-21

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HR Strategy and Operations Administration

HR Metrics and Workforce Analytics

Professional Development and Training

People and Culture

HR Continuous Improvement

HR Strategy and Operations Administration The increasingly competitive HR landscape is rapidly changing and becoming more complex. As a result, we will ensure that our strategic plan is the core foundation of our HR operation. We will address the need for enhanced and more frequent communications, and we will monitor our compliance with UNC System policies and guidelines as well as state and federal HR regulations. We will implement HR quality-control measures and best practices to mitigate risks and pursue excellence as a division.

The HR Transformation: A Milestone Is Not an Endpoint This report marks the end of our initial efforts to revolutionize the HR operation at NC State. The blueprint for that effort was our 2018-20 strategic plan. UHR created five focus areas for the plan and goals for each area by gathering feedback from stakeholders across NC State. With help from those stakeholders and other university partners, UHR achieved many of the goals in its strategic plan. These achievements have put UHR on the right course to continue to evolve and meet the needs of our workforce. The first year of the plan set the tone for what UHR is trying to accomplish. In our first-ever annual report, UHR shared some of the major accomplishments achieved during fiscal year 2018-19. We made some important organizational changes that year, including the creation of our Continuous Improvement unit and our analytics team. In fiscal year 2019-20, we continued the transformational journey by building out organizational structures to support campus initiatives, such as creating a new marketing and communications team, and incorporating agile principles and the Office of Finance and Administration’s principles of work into our work culture. In fiscal year 2020-21, UHR made significant progress based on the goals we set in our strategic plan. UHR reached full staffing for the first time in several years. UHR used agile principles to implement functional internal processes and changes reflected in this report.

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NC State University Human Resources


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