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Oct. 30 - Nov. 29, 2011 Issue 5 | Volume 04

www.ncnimagingsolution.com THE BEST INFORMATION RESOURCE FOR IMAGING INDUSTRY IN INDIA

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CONTENTS Publisher & Editor

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Swapan Roy

Editor in Chief

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Manoj Jha

Asst. Editor

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S. Goswamy

Staff Photographer

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Ajay Kumar

Art Director

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Anit Kumar

Layout Design

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K S Negi

Marketing Manager :

Tridip Dey

Mktg. Executives

Pratap Biswas

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NEWS UPDATE

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PRODUCT ROUNDUP

EVENT

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S. Dutta Raj Kumar Finance

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Sandeep Sarkar

Prod. Manager

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P. Biswas

Circulation

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Ashish Ghosh

System Manager

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Ajay Biswas

roY MeDIATIVe

H.o.: S-39 1ST FLoor, okhla Industrial Area-II, New Delhi-110020 (India) Ph: 91-11-41602841, 65683896, 40536384-87 Mob: 09810380882, 09811346846 reg. office: 38-B/56 Block, C. R. Park, New Delhi-110019 (India)

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World Expo Maintains Strong Attendance, Offers New Opportunities

TECH TALK

28-34 Ricoh SP4100 Toner Cartridges

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website

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Marketing

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HOT PRODUCT

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Future Graphics offers innovative solutions

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FAST TRACK

KDS: Complete source for PoS and transaction supply solutions Vishal Goel

MD, Kwaliteit De Servici

INTERACTION

42 “Every year, great number of Indian guests comes to visit our show. Most of them have established good business relationship with our exhibitors.” Jeffrey Gu General Manager of ReChina Asia Expo

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Dear Readers, Welcome to 9th ReChina Asia Expo 2011 at Shanghai New International Expo Center. The ninth session of ReChina Asia Expo 2011 will attract around 350 exhibiting companies and some 10,000 visitors all over the world. Since its debut in 2004, ReChina Asia Expo has been the world’s biggest printer consumables expo for several years. Based on the success of the previous sessions of ReChina Expo, powered by Recharger and organizer’s worldwide marketing campaign, plus the great support from industry insiders, 9th ReChina Asia Expo 2011 will be the biggest trade show of printer consumables in 2011. The organizers of ReChina Asia Expo, based both in China and USA, continue the efforts to enhance global marketing campaign. The organizers powerfully promote the show through Recharger, RePrint, ImagingFair and other 27 industry magazines and websites throughout the world. The organizers also conduct intensive propaganda at 16 other related shows in China, USA, Europe, South America, Russia, South-East Asia and etc. ReChina Expo will further develop and will keep itself as the BIGGEST Expo in printing consumables and imaging supplies industry. 9th ReChina Asia Expo will be held together with “All in Print Expo” at the same time, same venue. “All in Print Expo” is highly related to ReChina Expo in its show scope, especially in printing equipment and consumables. As many as 60,000 visitors from all over the world are expected to pay one trip to Shanghai for the two premier trade shows in printing and consumables industries. Like every years, we hope this time also the ReChina Asia Expo will come with flying colors.

Swapan Roy (Editor) swapan@ncnonline.net

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Static Control reopens Global Distribution Centre Destroyed by Spring Tornado

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ess than five months after a powerful tornado flattened its Global Distribution Centre in April, Static Control now operates from a new and improved state-of-the-art facility. The 174,000 square foot structure was built on the site of the former distribution centre, which was destroyed by an E4 tornado that swept through central North Carolina on April 16 of this year. No Static Control employees were injured, and no manufacturing plants were damaged. “This new distribution centre will help us better serve our customers because we designed it for even greater efficiencies and capacity,” said Ed Swartz, CEO and founder of Static Control. The new building has 55 percent more storage space, designed with features that increase operational efficiencies, including wireguided forklifts and higher ceilings for more vertical storage. Construction started with debris removal on April 18, just two days after the tornado. Three locations were used temporarily as distribution facilities during construction. On September 6, all distribution operations were consolidated into the new centre. During this time, Static Control was fully operational with no delays or interruption in shipping or sales. Construction is still under way to replace the company’s global headquarters also destroyed by the tornado.

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The new Global Distribution Centre holds more than 17,000 different products.

Uninet east Coast expands operations to New Facility

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niNet East Coast proudly announces the expansion of its East Coast capabilities due to their unprecedented growth in recent years. The relocation of its sales and distribution facility includes state-of-the-art toner filling, increased storage capacity, and a modernized IT infrastructure extending UniNet’s means to offer best-in-class sales, distribution and support services to its fast growing base of clients and prospects in the region. Joe Dovi, General Manager at UniNet East Coast commented, “In order to accommodate our recent growth and provide better service to our customers, we have made a significant investment in our East Coast warehouse and distribution center. Our new 40,000 + square foot facility will not only allow for additional stock levels, but we have

added equipment to increase toner bottle production by 50 percent.” “The relocation of our East Coast office is part of UniNet’s worldwide commitment to provide our clients with timely delivery and technical support. It also expresses our confidence in the future success of this industry,” said Nestor Saporiti, UniNet President and CEO.

Metrofuser announces Chaos Labs

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aser printer parts manufacturer Metrofuser has announced its internal research group Chaos Labs. The company is communicating its existence as well as lineage of developments past and present and to invite participation on future ventures. Chaos labs began in 2005 behind closed doors and have been on the forefront of many early stage product prototypes. The research Lab has quietly developed and tested prototypes and solicits feedback on how the technology could be used or improved. The group is responsible for inventing and productizing many industry solutions and quality initiatives. Metrofuser remanufactures and distributes laser printer parts, remanufactured printers and offers service training for HP, Lexmark and Canon laser printers. The company offers a broad array of laser printer products from its Eastern and Western distribution hubs including fusers, maintenance kits, boards, and paper handling assemblies. Metrofuser has been named to Inc. Magazine’s fastest growing companies four consecutive years.

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Ink & Toner USA Wins Matchmaker Conference Award

NK & TONER USA, LLC was honored as the Minority/WomenOwned Business of the Year at Palm Beach Partners 5th Annual Business Matchmaker Conference and Expo held in West Palm Beach. The Spotlight on Vendors awards allow the Palm Beach Partners “to shine a light on those organizations and individuals

whose service and contributions can only described as extraordinary.”The Palm Beach Partners is a coalition of City, County, State and non-profit agencies aligned to maximize economic development opportunities for small businesses throughout the South Florida region. The group includes: South Florida Water Management District, Palm Beach County Board of County Commissioners, School District of Palm Beach County, City of West Palm Beach, Center for Technology Enterprise and Development (TED) and the Paragon Foundation of Palm Beach County, Inc. INK & TONER USA was established in 2004 by Jane and Bob Bloom as the first ink and toner retail store in Palm Beach County, Florida. Since then, the company has grown to be the largest store of its kind in Palm Beach County and is proud to serve a wide variety of customers, including businesses of all types, government agencies, non-profit organizations, and consumers.

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SoyPrint Introduced to Latin America

oyPrint has completed licensing to cover the remainder of the western hemisphere, the Maine-based company announced. SoyPrint is licensed in Europe, the Middle East, Canada, the U.S. and Mexico. Richard Greenlaw, vice president of SoyPrint confirmed that SymbioOffice of California has entered into an exclusive agreement to bring SoyPrint toner and cartridges to the remainder of Central and South America and the Caribbean.Greenlaw explained

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this represents a change of licensee in parts of South America and additional, new territory to cover Latin America. “SymbioOffice has relationships in Latin America and bi-lingual personnel. Their development plans are extensive in a region with a growing demand for green products, similar to Europe’s,” Greenlaw explained. He said SymbioOffice will develop a variety of distribution channels in the region. Greenlaw reported SoyPrint toner is derived in part from soy and has experienced an increase in bio content during 2011. He said it now covers nearly 30 HP monochrome models and the company is nearing completion of toner for use in other brands. Greenlaw said he was pleased with the reception in Europe and South America. SoyPrint is sold as a finished cartridge in the U.S. SoyPrint toner is made in the US. Greenlaw said he is striving to license the brand in Africa, Australia and Asia.

Aster Graphics’ “Record Growth” Sees 200,000 Cartridge Shipments in October

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ster Graphics managed to achieve a shipping level of 200,000 toner cartridges this month, the company reports. The company began operations at its factory in Xinyu, Jiangxi in May, and from starting with 100 experienced professionals has already expanded its workforce to include 600 workers across 25 production lines. Alex Goo, General Manager of Aster Graphics’ factory, said: “Our team devotes to the best quality, and what we have achieved now is much better than our expectation.“We planned to build up the facility for a monthly production capacity of 300, 000 units of toner cartridge[s] by the end of this year, but the shipment in October has already achieved 200, 000 units. Now I think we need to enlarge the monthly production capacity to 400,000 units by the end of this year.”Aster also reports extremely positive feedback for its new factory

following its opening event last week. Gene Fontana, a 30-year aftermarket veteran and one of the founders of US company Future Graphics, was among those impressed by the site’s advanced equipment.“Aster has accomplished unbelievable success in a short period of time,” he said. “Aster’s team is very impressive to me, because they have the best understanding in the industry.“I’ve been to so many factories, and this is the most amazing factory I’ve ever seen. It clearly shows Aster’s commitment to manufacturing and its customers.”

GreenPrint Technologies Looks to Lower Printing Costs with GreenPrint Advisor Software GreenPrint Technologies announced that a public beta version of its GreenPrint Advisor software is now available. The software is ideal for managed print services (MPS) providers and is designed to integrate seamlessly with GreenPrint’s other print-management tools. GreenPrint Advisor helps end users redirect print jobs from devices with high per-page costs to more cost-effective devices. Printers are classified as “red” (costly), “yellow” (more cost-effective), and “green” (most cost-effective). As shown in the image below, when a user in corporate environments selects a “red” or “yellow” device for a print job, the software produces a pop-up message showing the savings provided by transferring the job to a “green” printer and allows the user to transfer the print job. Another benefit of the software is that it can spot locally connected printers not on the network and notifies administrators of their presence. The new software seems like it has the potential to be a big hit with MPS providers. We suspect it will also be successful in changing end-user behavior where the software is available. Workers may have been told—sometimes repeatedly—which printing devices in their environment is most cost-effective, but the habit of printing to whichever device is physically closest can be hard to break. GreenPrint Advisor puts the most cost-effective solution front and center whenever end users choose a lessefficient option.

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ACM Technologies Launches ecoPlus

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CM Technologies, Inc. announced the launch of its own exclusive brand of eco-friendly products, EcoPlus. EcoPlus Premium Toner and Inkjet Cartridges are remanufactured using OEM virgin cores and are packaged

in the smallest volume boxes in the industry. This is accomplished through a recyclable and reusable custom-designed air-filled bag that protects the cartridge while reducing the space within the box. Through EcoPlus, ACM is committed to environmental leadership in all of the company’s business activities from operations to product design and to recycling. All EcoPlus products utilize recycled components and packaging material in order to reduce landfill waste and natural resource usage. In addition, EcoPlus follows strict environmental guidelines in its manufacturing to minimize pollution and waste.EcoPlus began as a vision of the president of ACM Technologies, Inc., Stan Lin. “EcoPlus is more than a product line. It is a belief that everything we build and sell should have a positive impact on our society and our environment; it is our social responsibility,” Lin said. “I truly want the EcoPlus brand of supplies to help make the earth more sustainable; one laser cartridge and one inkjet at a time.”

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As part of this belief, ACM is devoted to ensuring that the company, products, employees and suppliers follow socially responsible business practices. With the launch of EcoPlus, ACM has created its own charity with the commitment to donating a portion of proceeds from every EcoPlus product to charities in the areas of environment, education, poverty and healthcare. The values as well as the company’s commitments are imprinted on every EcoPlus box. EcoPlus products will give resellers an opportunity to sell a uniquely branded product, while contributing to the preservation of our planet at the same time.

Toshiba Takes a Drivve with Print Mobility Manager

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oshiba America Business Solutions has announced Drivve Print Mobility Manager—a driverless print solution for users of mobile devices such as smartphones, tablets, netbooks, and laptops that reportedly allows for greater business productivity and convenience. With no need for drivers, users can send their documents to print through the Mobility Manager by e-mail, uploading them to the Web or directly from their Web-enabled mobile device using a Drivve Print app. Documents can be printed directly to a device or when integrated with virtually any pull printing solution routed to any device with the appropriate user credentials for secure release. Drivve Print Mobility Manager will be available

through Toshiba Business Solutions offices as well as independent Toshiba dealers. For more information about Toshiba’s document delivery solutions,

DocuWare Promotes Steve Behm to New Position

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ocuWare Corporation, a wholly owned subsidiary of DocuWare AG, has promoted Steve Behm to vice president of sales for the Americas, a new position. This announcement came at the quarterly corporate meetings recently held in Newburgh N.Y. As vice president of sales for the Americas, his new responsibilities will include expanding the network of Authorized DocuWare Partners (resellers) in North, Central and South America, and simultaneously providing new opportunities in revenue growth. In addition, the maintaining, fostering and strengthening of the existing relationships within the current DocuWare community of end-users and Partners plays a role of paramount importance in this position. Behm joined DocuWare in August of 2002 as a regional sales director for the South Central region of the U.S. In that position, he developed a successful network of authorized DocuWare partners that distributes the DocuWare product throughout this region.

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Digital Gateway and GreatAmerica Announce New Contract Integration with e-automate

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reatAmerica Leasing Corporation (GreatAmerica) has partnered with Digital Gateway, Inc (DGI) to release a new Contract integration that will provide dealers the capability to push key contract data from e-automate out to GreatAmerica whenever they modify an existing GreatAmerica l e a s i n g contract. This will allow GreatAmerica to quickly obtain and validate billing and equipment information on contracts.“We are always looking for opportunities to simplify a tedious process while still allowing dealers to maintain the highest quality in customer support,” said Jim Phillips, CEO of Digital Gateway. “This new integration will do just that as it reduces time and errors associated with modifying an existing contract.”“We are fortunate to work with a partner who shares a focus on innovation,” said Jay Mitchell, GreatAmerica Director of Strategic Technology. “The new integration will help our dealer community be more successful by increasing the accuracy of contract administration.”Digital Gateway and GreatAmerica are already working on the next evolution of the Contract Synchronization integration that will offer powerful enhancements for dealers, with an expected release date in the 4th quarter of 2011.

Konica Minolta Acquires OfficeWare

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onica Minolta Business Solutions U.S.A., Inc. has announced the company has acquired OfficeWare, a Kentucky-based regional full-service business equipment dealership with offices in Louisville, Lexington and Bowling Green, Kentucky; Evansville, Indiana; Marion, Illinois; and Cincinnati, Ohio. OfficeWare will operate as a wholly-owned subsidiary of Konica

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Minolta Business Solutions U.S.A. and maintain its current locations and roster of 125 employees. Current OfficeWare President, Rick Maxwell, will continue to lead the operation and report directly to Rick Taylor, President and Chief Operating Officer, Konica Minolta Business Solutions U.S.A., Inc.“This strategic acquisition positions Konica Minolta to further increase our market presence in a highly competitive marketplace,” says Taylor. “Our goal is to implement a multi-faceted growth strategy that encompasses organic growth, value-based partnerships with dealer partners, and acquisition where there is clear value for the customer and the company. OfficeWare has a longestablished reputation for their ability to provide a complete breadth of solutions that includes technologies, services and expertise along with an exceptional management team.”

Lexmark Print Release Now in the Cloud

Lexmark announced that its Print Release solution can now be hosted in the cloud. The Print Release\ solution itself is now new—Lexmark announced it during the first quarter. Print Release is a document output management solution that enables end users, including mobile users, to print securely to any Print Release-enabled printer or MFP on their company’s global network. What is new is that by offering Print Release under a software-as-a-service (SaaS) model, or as a hosted service on a subscription basis, Lexmark is now making the solution available to firms that do not want or lack the resources for a traditional, on-premise deployment using their own IT infrastructure and support staff. With Print Release, print jobs can be sent from PCs using the Lexmark Universal Print Driver. Alternately, users can log onto Lexmark’s Solutions Platform web portal to add or drop documents to the print queue without using a print driver. Users can also print remotely from iOS and Android mobile devices such as smart phones and tablets using the Lexmark Mobile Printing

App. Alternately, a print job can be sent using any email-enabled mobile device by attaching the document to be printed and sending it to the user’s corporate Print Release email account. Print jobs can be sent to any Print Release-enabled printer. This includes machines that support Lexmark Embedded Solutions Framework and non-Lexmark printers with PCL/PostScript, a card reader, and a connection through a Lexmark Print Release Appliance. The print job is released by the user at the desired printer, using a pass code or a security card. Once the user is authenticated, Lexmark devices with an e-Task interface can use their customary personalized interface with shortcuts and workflow icons. When combined with Print Release, Lexmark’s Document Accounting solution enables businesses to monitor and control output activity, including jobs sent from mobile devices. Customers opting for traditional deployment license Lexmark’s solutions, paying an upfront fee, and then manage the associated infrastructure on their own. Customs can now subscribe to Print Release on a monthly, quarterly, or annually under Lexmark’s SaaS model. While consumer and SOHO-oriented mobile/cloud printing solutions for various inkjet devices are designed to take advantage of the craze for mobile devices and capture some of the pages that have been lost to electronic display media, Print Release is designed for enterprises using managed print services and actually looking to reduce print volumes. For example, by requiring end users to physically release a print job, the solution helps eliminate unnecessary printing. Lexmark points out, “Customers who have implemented Lexmark Print Release as part of a managed services engagement have seen a dramatic reduction in page output, also enabling them to reduce the number of devices in their fleet.” Still, we are sure that by enabling mobile users to print, Lexmark hopes to capture pages that otherwise would not have been printed, while providing enterprises a measure of security and control, particularly through the Document Accounting solution.

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Uninet Announces New & Improved 1 kG (64 oZ) Toner Bottles

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niNet proudly announces the release of new and improved toner bottle packaging, in 1 kg (64 oz) sizes. The new bottles are now more convenient to handle, and offer higher security features. Its unique squareshaped design includes an easy-grip handle, and a white UniNet branded, tamper-proof locking cap to provide double security and prevent spilling.

Static Control releases Industry’s First Colour NeverTAB PCr

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tatic Control has introduced the first ever NeverTAB PCR for colour toner cartridges. NeverTAB™ PCRs work just like the OEM, preventing toner additive build-up (TAB) and print defects due to TAB. “This is what the industry has been waiting for the past 20 years,” said Ed Swartz, CEO and founder of Static Control. “Our engineers – the best in the industry – have worked for years and we have invested aggressively to develop this revolutionary technology, because our customers need this product to compete and to grow.”TAB is the toner additive build-up that is embedded into and on the surface of the PCR during the cartridge life. On colour PCRs, it appears as a coloured build-up. On monochrome PCRs, TAB is a whitishgrey film.TAB creates an insulator barrier that stops the PCR from uniformly charging and discharging the OPC drum. This barrier results in print defects such as backgrounding, hazing and streaking. The NeverTAB PCR from Static Control does exactly what it says. It never TABS. The new colour NeverTAB™ PCR from Static Control (NVRTABPCR-H1525) can be used in cartridges for more than 30 colour printer applications worldwide. Static Control plans to release a full line of NeverTAB PCRs for a full range of monochrome and colour applications.

ILG is First-to-Market with Ce390X oeM alternative toner cartridge for use in the HP M4555 printer

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LG (International Laser Group) announces a break-through new release with the first-to-market CE390X OEM alternative High-Yield cartridge for use in the HP LaserJet M4555f, M4555h, M4555fskm printer series. The CE390X black cartridge offers a 24,000 page yield. ILG’s OEM alternative cartridges are engineered to match OEM in

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performance and yield, with outstanding quality print with bold and dark graphics print resolution. ILG is proud to be the first-to-market with this high demand product, enabling ILG to showcase its engineering leadership in the industry. ILG’s HP compatible offers substantial cost savings over OEM and is the best match to OEM in performance. ILG applies several stateof-the art manufacturing technologies to its OEM alternative cartridges. ILG further enhances the extended yield cartridges with the exclusive MPS Certified cartridge certification. The MPS certified cartridges are engineered to support the demanding MPS Providers with the lowest cost-per-print (CPP) MPS solutions. ILG’s comprehensive product line features over 750 SKUs with 250 SKUs in color products. Today over 55% of our business is in color, including our exclusive JUMBO COLOR Line. ILG is one of the world’s top private label and private box contract manufacturer, and our cartridges are 100% guaranteed and is STMC certified. ILG is headquartered in Woodland Hills, California and has four additional nationwide distribution facilities in CA, TX, IL, and PA, allowing us to provide the best and fastest shipping solutions to our resellers.

Sensient Announces Dye-Based Color Inks for Canon CL-511, CL-513 and CLi-526 series

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ensient Imaging Technologies S.A. announces the launch of a new set of color inks, suitable for Canon CLi-526cartridges. Developed at the King’s Lynn, UK facilities, the new range includes the IJC-2620 (magenta), IJC-2640 (yellow) and IJC-2660 (cyan). The CLi-526 cartridges are used in Canon’s Pixma iP4850, MG5150, MG5250, MG6150, MG6220, MG8150, MG8220 and MX885 printers. The new Sensient inks can be used to refill the Canon CL-511 and CL-513 three chamber cartridges which also use Chromalife 100+ ink-set. CL511 and CL-513 are used in PIXMA iP2700, MP240, MP250, MP260, MP270, MP280, MP490, MP495, MX320, MX330, MX340, MX350, MX360, MX410 and MX420.Sensient’s new series of colored inks complements the Sensient Volcàn series of super black pigmented inks, PJC-4900, which are suitable for PGi 525 cartridges and are already well known for their perfect performance in PGi-5 and PGi-520. “When the CL-511, CL-513 and CLi-526-cartridges were launched, we first looked at using the IJC-22x0-series of inks which Sensient developed for the CLi-521,” says Peter Jackson, Sensient’s Technical Manager InkJet-Inks in King’s Lynn, UK. “We soon found out that the IJC-22x0-inks worked well, but did not match the OEMcolors perfectly, particularly when printed onto photo paper. We therefore developed a new set of colored inks which now offer an excellent color match.”Sensient Imaging Technologies S.A. is a business unit of Sensient Technologies Corporation, a leading global manufacturer and marketer of colors, flavors and fragrances. Sensient Imaging Technologies S.A. is a leading supplier of inkjet inks for imaging supply manufacturers and cartridge recyclers. Sensient manufactures high quality Sensijet inkjet inks for desktop printing applications. A broad range of inks is sold in bulk. Sensient serves the global marketplace with multiple manufacturing sites in North America and Europe.

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Uninet Absolute Black Toner & Components for use in Brother HL 5340/5350/5370

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niNet proudly announces the launch of Absolute Black toner, drum, reset lever and key components qualified for use in the Brother HL 5340/5350/5370 monochrome laser printer series. These cutting edge monochrome laser printers are the fastest Brother monochrome engines currently being sold. These printers feature 32 ppm, and are upgrades from the low end HL2240/2270 series models. Offering 1200 x 1200 dpi resolution, duplex capability and a list price of only USD$199.99, these engines give the consumer a real value. The toner cartridges come in a 3,000 page version (TN620) and an 8,000 page version (TN650). The drum cartridge is rated at 25,000 pages. These cartridges are also used for the MFP version machines, the MFC-8480/8680/8890 and the copier machine versions DCP8080/8095.

MSE Introduces MPS Engineered Marketing Piece

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icro Solutions Enterprises (MSE), the industry leader for Intelligently Re-Engineered cartridges, introduces its new “MPS Engineered” marketing piece to support the newly created sub brand of “MPS engineered”. MSE has designed a highly impactful marketing piece to help dealers understand the MSE advantages in their extended life cartridges. The piece includes information regarding the newest releases of extended life cartridges, the technical advantages of MPS engineered, and commercial advantages. This piece can be used and private labeled by any MSE dealer who is looking to spell out the advantages of these cartridges to prospective customers. Luke Goldberg, SVP MSE Global says of the piece ”There is no question that there is the complete blurring of the lines between printers and copiers, which has helped to hasten the advent of CPP/TCO/MPS programs from dealers in all channels. Higher yield, “MPS engineered” cartridges are more resonant than ever for dealers who are seeking the lowest CPP, highest efficiency, and ultimate profitability in their programs. In addition, this piece clearly illustrates that quality is critical to achieve profits and to maintain sustainable

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MPS programs. The industry needs to leave the notion behind that quality isn’t as important in MPS and this illustrates what is truly involved in producing a reliable, high quality extended life cartridge.”MSE is the largest USA based remanufacturer and is acclaimed as one of the leading edge innovators in the marketplace. MSE has pioneered the process of “Intelligent ReEngineering” as applied to remanufactured printer consumables which is a protocol that employs patented technologies, proprietary processes, and stringent testing methodologies all with the goal of providing the market’s best alternative to high cost OEM print consumables. MSE has multiple certifications and accreditations including ISO 9001 and 14001. Coupled with our engineering prowess MSE also prides itself on offering the highest levels of after sales support to its dealers through its consultative sales and marketing programs. MSE is a global entity with sales and distribution in Canada, Europe (UK and the Netherlands), Israel, Brazil, California, and Pennsylvania.

Muratec Introduces MFX-C2828 Color MFP

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uratec America, Inc. has announced the availability of the MFX-C2828, a workgroup color multifunction solution that delivers exceptional printing, scanning, faxing and copying. The MFX-C2828 produces color and monochrome output at up to 28 ppm. It features a standard 100-sheet reversing automatic document feeder, ledger-size platen glass and duplex printing to create a robust, not to mention cost-effective, document handling system. The device ships with two 500-sheet paper cassettes that support a variety of paper sizes (up to 140 lb. index), as well as a 150-sheet multipurpose bypass tray that supports thicker paper stocks (up to 100 lb. cover), letterhead, transparencies, waterproof paper, recycled paper, labels, envelopes and 11.25 x 47.25-inch banners. The MFX-C2828 features a high-resolution color scanner that can electronically capture documents at up to 70 ipm (300 dpi, letter). The device also features standard scan to e-mail, PC, FTP, HDD, user box and USB flash drive. Documents can be scanned in PDF, TIFF, JPEG and XPS format.

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Formax Introduces New Pressure Seal System, Scanning System, and Tabletop Air Jogger

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ormax has introduced a new pressure seal system, plus a scanning system for document data integrity and verification, and a new tabletop air jogger. The FD 2054 joins the Formax AutoSeal line, replacing the FD 2052, and uses the latest Formax folding technology. The FD 2054 is a fully automatic pressure sealer which provides the ultimate tabletop solution for processing pressure sensitive one-piece mailers. Designed with ease of operation and efficiency in mind, the FD 2054 automatically detects and adjusts for 11-, 14- and 17-inch forms. It features five pre-programmed standard folds for even panel C, V, Z and uneven/eccentric C and Z folds. It also has the ability to store up to 35 custom fold settings with the simple touch of a button. A drop-in three-roller feed system produces dependable feeding of forms with no paper fanning required. Forms are processed at speeds up to 16,450 per hour, and are output to an integrated telescoping conveyor with automated nip roller positioning, capable of holding up to 500 processed forms. The large 2.8-inch (71mm) backlit LCD display and control panel allow for untrained operators to walk up and start processing pressure seal forms with little to no instruction, according to Formax. The FD 2054 advanced software allows for all standard fold types and paper sizes to be customized to meet your particular needs. The duty cycle has been dramatically increased from 125,000 pieces/ month to 200,000/month. Options include an enclosed cabinet for storage and 402 Series Joggers to reduce static electricity and align forms for proper feeding. The Formax Data Integrity Scanning System provides simultaneous data integrity and print quality inspection for mail processing, secure printing and label inspection applications. The System is capable of reading OCR or Barcodes to verify sequencing and identify duplicate and missing pieces. The software pulls together images and data collected from the single-camera system and allows the implementation of any number of software tools to read, control, inspect, verify, log and report. The Data Integrity Scanning System is ideal for use with Formax inserters, 6304 Series and above, and production pressure sealers. The FD 402TA1 Tabletop Air Jogger is designed for print shops and production houses with limited space. This compact, powerful model aligns and dries sheets in a single process while reducing static electricity.

Kyocera Mita Unveils New ECOSYS MFPs

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yocera Mita America has introduced the ECOSYS FS1135MFP and FS-1035MFP/DP 37 ppm black and white multifunctional printers. As part of Kyocera’s ECOSYS line of environmentally friendly products, the FS-1135MFP and FS1035MFP/DP use long-life consumables for consistent highquality image output while meeting Energy Star guidelines for power efficiency, resulting in superior products with a low total cost of ownership and minimal impact on the environment, according to Kyocera.Kyocera’s FS-1135MFP and FS-1035MFP/ DP are suited for small- to medium-sized businesses and shared workgroup environments. The FS-1135MFP and FS-1035MFP/ DP include a 250- sheet paper drawer and a 50-sheet multi-purpose tray (MPT), while offering two optional 250-sheet drawers for

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an 800-page maximum paper capacity. The FS-1135MFP and FS-1035MFP/DP include standard network printing, copy and color scanning capabilities, while the FS-1135MFP also includes standard fax capabilities, giving businesses document imaging solutions designed to meet workflow requirements with a single device. The FS-1135MFP and FS-1035MFP/DP support a variety of network and device management tools, including PRESCRIBE, KMnet Admin and KM-net Viewer, as well as PDF Direct Print capability. Both MFPs also come standard with a versatile USB Host interface. The front-loading USB Host Interface provides end-users with Print-from functionality in PDF, TIFF and XPS file formats and Scan-to functionality in PDF, TIFF, JPEG and XPS file formats, with standard scanning destinations including Scan-to-E-mail, Scan-to-PC, Scan-to-FTP, Scan-to-USB and TWAIN scanning. Standard network printing includes a PowerPC440/667 MHz processor and 1200 dpi print resolution. The FS-1135MFP and FS-1035MFP/DP support multiple page description languages, including Kyocera’s PRESCRIBE, PCL6 (5e, XL), KPDL3 (PS3), XPS and more, and can be connected in any Windows, Mac or Linux environment. For organizations concerned about security, Kyocera offers a variety of options for the FS-1135MFP and FS-1035MFP/DP, including embedded advanced security technologies that support IPsec and IPv6. Additionally, the FS-1135MFP and FS-1035MFP/DP offer RAM-based Private Print.

Epson Adds New WorkForce Printers for SMB

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pson America has announced a new line of printers for small and home-based businesses – the WorkForce 435, 545, 645 and 845. The new all-in-ones reportedly deliver the world’s fastest print speeds and mobile printing capabilities through Epson Connect to ensure easy, hassle-free printing. Each model in the series offers a range of functionality and intuitive operation at an affordable price. The WorkForce 845 all-in-one is designed for small businesses requiring robust functionality with a higher printing volume. The WorkForce 845 delivers one-sided print speeds of 15 ISO ppm (black) and 9.3 ISO ppm (color) and what Epson claims is the world’s fastest two-sided print speeds of 7.4 ISO ppm (black) and 5.4 ISO ppm color. It also offers a 500-sheet input capacity which translates into less time spent making sure the printer has enough paper, so energy can be focused on core business functions. The WorkForce 645 boasts the world’s fastest one- and twosides print speeds in its class, according to Epson,with 15 ISO ppm (black) and 7.2 ISO ppm (color) one-sided, and. 7.5 ISO ppm (black) and 4.6 ISO ppm (color) two-sided. The WorkForce 545 features a 250-sheet paper tray and ISO print speed of 15 ppm black, as well a 2.5-inch color LCD for photo viewing and printing. The WorkForce 435 is an entry-level business all-in-one offering many of the higher-end business functionality in a fast and affordable package. Each model in the series offers mobile printing capabilities with Epson Connect and allow for savings over color laser printers with Epson’s DURABrite Ultra ink for smudge, water and fade resistant output. Also, each model is equipped with Wi-Fi n connectivity, a 30-page ADF, and built-in memory card slots for easy file transfers. The WorkForce 545, 645 and 845 also offer Ethernet networking as an additional mode of connectivity.

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Xerox Announces Wireless MFP with Free Mobile Printing App

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mall and medium businesses and entrepreneurs have two new ways to be more productive with Xerox Corporation’s free mobile print app and new wireless multifunction printer (MFP), according to the company. Both tools reportedly make it easier for workers to manage documents, freeing up time and resources to grow their business.Xerox’s mobile print app, PrintBack, works with printers and MFPs with simple set up. It lets users access their Mac or PC-connected printer through a Google Android or Apple IOS-enabled device, making printing in or out of the office effortless and reliable. A document, photo or Web page is sent via an open-email service such as G-mail, Hotmail or the storage service Dropbox – from the mobile device to the default printer. The WorkCentre 6015 color MFP is Xerox’s first Wi-Fi enabled device. The desktop MFP combines print, copy, scan, fax and digital workflow capabilities. The WorkCentre 6015 shares the same print functionality as the Xerox Phaser 6010 color printer with print speeds as fast as 12 ppm for color and 15 ppm for black and white. It also features plug-and-play setup and the ability to handle custom media and sizes, so a variety of office documents and sales materials can be easily produced.

Lexmark Introduces New Vizix 2.0 Platform in Pro715 and Pro915

Lexmark announced a pair of new A4 inkjet all-in-ones, the Pro715 and Pro915, based on a new imaging system that the company has dubbed Vizix 2.0. With the exception of these

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brand-new models, most of Lexmark’s current inkjets are based on its Vizix platform, which was introduced in 2009 and was the company’s first in many years to use a permanent print head and separate ink tanks. It appears that with this latest product launch, the company is also looking to simplify its naming strategy. With the Vizix models, each of the home-office-oriented machines had a descriptive name beginning with an Impact, Interpret, Intuition, and Interact. Each of the professional series models initially began with a P: Prospect Pro, Prevail Pro, Prestige Pro, Pinnacle Pro, Platinum Pro. Each of these descriptive names was then followed by a number. The new naming convention is simpler and easier to remember, in our opinion.

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World Expo Maintains Strong Attendance,

Offers New Opportunities

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orld Expo, the document printing industry aftermarket’s longest-running and bestestablished trade show, took place at Mandalay Bay Convention Center in Las Vegas. For the 16th straight year, World Expo brought together the aftermarket imaging supplies industry for two days of exhibits, education and networking. Approximately 2,500 attendees, 30 percent of them international, visited the show floor, and took part in the many networking and educational opportunities offered. “We are very happy to report that attendance numbers slightly increased from last year,” said Patricia Ames, group publisher of 1105 Media’s Office Technology Group, which puts on World Expo. “The 2011 show was the first in several years in which we didn’t see a decline, which I think is excellent news for the industry as a whole. We are entering a new phase. It is a new and different show, and those companies

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that have remained strong and steady can reap the rewards of this new stage of business.” World Expo’s educational program, always a standout feature of the show, offered a packed lineup of more than 50 classes lauded by attendees as outstanding. “We’re very thankful to the many industry experts who volunteered their time to teach the classes,” said Sara Feest, content development manager. “The instructors went above and beyond to provide attendees with a top-notch experience and the results were outstanding.” The Imaging Channel’s Managed Print Summit took place the day before World Expo, with nearly 300 attendees on hand to hear leaders in the technology and managed print field share their expertise. Companies such as Toshiba, Sharp, Intel, EFI, Muratec, Green Hills Software, MWAi, NewField IT, Lyra, Photizo, ECi, PrintFleet, FMAudit, Digital Gateway, United Stationers, Parts Now!, OKI, LMI and UniNet took part in the summit’s most successful event to date. “Future of MPS” panelist Tim Grimes of Research in Motion also presented the World Expo keynote address the next morning. A new component of the show was the addition of a specialized managed print

Many of the Managed Print Summit (MPS) speakers and sponsors exhibited in this active section of the floor, which also included the Managed Print Pavilion, where live demos of various MPS products took place. The always-popular Readers Choice Awards moved proving to be a very popular move. Prior to the ceremony, MSE was presented with the prestigious Nordic Ecolabel, and then with food and drinks in hand, attendees celebrated the industry’s choices for Readers Choice winners. “We’re pleased to see that World Expo remains an active, thriving gathering place for our expanded industry,” said Ames. “More than half of our attendees were owners, CEOs or GMs of their companies – where else can you get that type of prestige and buying power congregated together? Actual business was being written on the show floor, illustrating the excellent ROI World Expo can provide.” The next World Expo 2012 will take place July 18-19 at the Mandalay Bay in Las Vegas. Recharger’s global event lineup includes ReChina Asia Expo, Shanghai; ReIndia Expo, Mumbai; Reciclamais South American Expo, Sao Paulo; and World Expo, Las Vegas, the longest-running trade show in the document printing industry aftermarket.

section of the show floor.

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ricoh SP4100

Toner Cartridges By: Mike Josiah and the Technical Staff at UniNet Imaging

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he Samsung Ricoh SP4100 series of printers are based on a Ricoh 31-36ppm, 1200 x 600 dpi engine. All models have a first page out in less than 6.9 seconds. (Not 7 seconds… 6.9 seconds, how’s that for being specific!) These are not the easiest cartridges to do, but if care is taken they are not too bad and the profits are nice! Care must be taken not to disturb the doctor blade (Db) as it is very difficult to set back properly. The entire Db assemble can be removed though so it’s not a problem. These cartridges also us a chip that must be replaced each cycle. There is a HY and a LY cartridge and both have a different chip. To install the replacement chips you will need to unsolder the old chip and solder on the new one. The HY cartridges only work in the 4100N and 4110N, the LY only in the 4100NL

The models in this series are: • • • •

Ricoh Aficio SP-4100N KP (Uses HY cartridge and chip only!) Ricoh Aficio SP-4100NL (Uses LY cartridge and chip only!) Ricoh Aficio SP-4110N KP (Uses HY cartridge and chip only!) The Ricoh Low cartridge (403073) is rated for 7,500 pages at 5% cov-

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erage and the High Yield cartridge (402809) is rated for 15,000 pages at 5%.

4)

Remove the gear side end cap; two gears may stay on the end cap when removed. See Figures 3 & 4

Required Tools 1) 2) 3) 4) 5)

Toner approved vacuum. A small Common screw driver #1 Phillips head screwdriver Needle nose pliers Soldering Iron and associated tools/ supplies

Fig. 1

required Supplies 1) 2) 3) 4) 5) 6) 7) 8) 1) 2)

3)

Ricoh SP-4100 toner LY or HY load Ricoh Sp-4100 Developer Same for both LY & HY Developer sealing strip Toner hopper sealing strip LY or HY Replacement chip Drum padding powder PCR Cleaner Conductive grease Clean the exterior of the cartridge. Place the cartridge with the handle facing you. On the left side, remove the three small screws and one large screw. See Figure 1 On the right side, remove the two small screws and one large screw. See Figure 2

Fig. 2

Fig. 3

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5) Remove the four loose gears. See Figure 5 6) On the opposite side, carefully pry off the end cap. Leave the contact plate alone. It looks like it must be removed, but it does not. See Figure 6&7 7) Separate the two halves. See Figure 8 8) Remove the drum. See Figure 9 9) Remove the PCR. See Figure 10

Fig. 10

Fig. 11

should snap in place. See Figure 17 16) Coat the wiper blade with your preferred lubricant and install the blade. Install the two screws. See Figure 18. 17) Install the wiper blade shield left (Bent) side first through the hole on the side the cartridge. Slide the flat side out the slot, making sure the spring is engaged. Make sure the blade slides back and forth on the spring when done. The plastic tab in the center should fit into the rectangular slot of the shield. See Figures 19 & 20. Fig. 15

Fig. 12 Fig. 5

Fig. 13

Fig. 16

Fig. 6 Fig. 14 Fig. 17

Fig. 7

Fig. 8

Fig. 9

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10) Remove the PCR holders. See Figure 11 11) Remove the wiper blade shield. Slide it over from the bent side. See Figure 12 12) Remove the two wiper blade screws and wiper blade. See Figure 13 13) On the top of the waste chamber sides, pull out on the tabs and remove the waste hopper. Clean out all remaining waste from the hopper. See Figures 14 & 15 14) Clean out all the waste toner from the cleaning roller and lower waste section. See Figure 16 15) Install the upper waste hopper. It

Fig. 18

Fig. 19

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18) Install the PCR holders and Cleaned PCR. If they do not fit easily, they are on the wrong side. The side of the PCR with the pointed shaft should go to the black holder. See Figures 21 & 22. 19) Install the drum and place the waste chamber aside. Put the large gear to the gear side of the cartridge. See Figure 23 20) Remove the fill plug from the toner hopper. Dump out any remaining toner. See Figure 24 21) It is best not to remove the doctor blade as it is very difficult to get back in the right place. The entire mag roller section will be removed in the next few steps to it is possible to clean all the old toner/developer Fig. 20

out. See Figure 25 22) Lift up plastic bar next to all three tabs, remove the developer hopper. See Figures 26 & 27 23) Remove the metal bar from the large white gear, Press in on the locking tabs and remove the gear. See Figures 28 & 29 24) Remove the sealing tape from the bottom of the hopper. See Figure 30 25) Pry up the tabs on both sides of the cartridge to remove the upper magnetic roller section. See Figures 31, 32 & 33 26) Vacuum/blow out all remaining toner/developer from both sides of the hopper. See Figure 34 27) Fill the developer section with the Fig. 24

28)

29)

30) 31)

new developer. Make sure you keep all chambers evenly filled! See Figure 35 Install the seal on the developer hopper as shown, Make sure the tail is over the non gear side. To snap the hopper in place, line up the top 3 tabs and press the hopper down to lock in place. See Figures 36 & 37 Install the seal on the toner section as shown. Make sure the tail is over the non gear side of the hopper. See Figure 38 Snap the magnetic roller section in place. See Figure 39 Replace the bottom tape seal. If it does not stick, activate the glue with alcohol or use black electrical tape. It’s best to use the better rubber kind, not vinyl tape. See Figure 40 Fig. 28

Fig. 20

Fig. 21

Fig. 29

Fig. 25

Fig. 30

Fig. 26 Fig. 22

Fig. 31

Fig. 23 Fig. 27

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Fig. 32

Fig. 44

Fig. 40

Fig. 45

Fig. 33 Fig. 41

Fig. 42

Fig. 46

Fig. 34

Fig. 35

Fig. 47

Fig. 36

Fig. 43

Fig. 37

Fig. 38

Fig. 39

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32) Fill the hopper with Ricoh Sp4100 toner. Replace the fill plug. See Figure 41 33) Replace the large white gear and the metal insert. See Figure 42 34) Install the gears as shown. See Figure 43 35) Remove the two screws on the gear end cap. Remove the back holder and remove the chip assembly from the end cap. See Figure 44 36) Unsolder the old chip from the holder and solder the new chip in place. Be careful not to use too much heat! See Figures 45 & 46 37) Install the chip assembly, back holder and two screws on the gear side end cap. See Figure 47 38) Place the two halves together. Fit the waste chamber tab over the post on the toner hopper. See Figures 48 & 49 39) Install the gear side end cap. Rotate

the drum a little so that all the gears mesh properly. See Figure 50 40) Install the three small screws and one large screw as shown. See figure 51 41) Install the contact end cap and three screws, two small and one large. See Figures 52 & 53

Repetitive Defect chart Upper Fuser Roller:

105mm

Lower Pressure roller: OPC Drum: Transfer roller:

100mm 94mm 50mm

Error Codes

The error codes used in this series are all in plain English so there is no need to list them here.

(Due to lack of space we could not carry all photographs in the article).

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hot p r o d u c t

Future Graphics offers

innovative solutions Future Graphics is the global leader in aftermarket imaging supplies. FG combines the expertise of the world’s leading value-added distributor, and the world’s largest manufacturer of toner and OPCs for the imaging aftermarket. The result is unmatched technical resources capable of delivering market-leading, first-to-market matched systems to the remanufacturing industry. FG is also the exclusive source of superior MK Imaging brand OPCs and toner and Kaleidochrome brand color toner and OPCs. FG features three North American and nine international sales and distribution centers, delivering the highest levels of customer satisfaction to remanufacturers all over the globe. Recently FG introduces innovative solutions in remanufacturing industry.

Comprehensive System Solution for HP CP1025/ M175 Remanufactured Color Cartridges

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Comprehensive System Solution for HP CP1525/CM1415

Future Graphics announces the release of Kaleidochrome True CPT toner, OPC, fixtures and other critical components for remanufactured HP CP1525/CM1415 color cartridges. Developed for SMBs and small workgroups, the HP CP1525

in-one fixture functions as a drill guide; a seal insertion guide and a doctor blade alignment tool. This valuable addition not only offers a small footprint, it ensures that critical remanufacturing steps are completed consistently and correctly. Test data is available upon request and remanufacturing instructions may be downloaded for free at fgimaging.com.

Comprehensive System Solution for HP CP4025/ CP4525

Future Graphics announces the release of True CPT toners and an allin-one fixture for remanufactured HP CP1025/CM1415 color cartridges. Targeted at SMBs, the CP1025/ M175 are the smallest color printers ever made, according to HP. The new Kaleidochrome True CPT chemical color toners for the CP1025/MI75 have been designed specifically for this engine and offer excellent image density, yield and OEM-like print performance. Developed in-house at Future Graphics, the new all-

similar platforms as the CP3525 models. The new Kaleidochrome chemical color toners and OPC have been designed specifically for this engine and offer excellent image density, yield and OEMlike print performance. Repeated testing has also shown less PCR buildup using the FG Comprehensive System Solution. The sealing and doctor bar alignment fixtures were developed in-house at Future Graphics. They are designed for any type of workshop layout and ensure that critical remanufacturing steps are completed consistently and correctly. Test data is available upon request and remanufacturing instructions may be downloaded for free at fgimaging.com.

Future Graphics is pleased to announce the release of True CPT toner, OPC, sealing/gapping fixtures and other supplies for remanufactured HP CP4025/ CP4525 color cartridges. Replacing the HP 4005 and HP 4700 series, the 35ppm CP4020 and 42ppm CP4525 are based on

series employs similar engine features as its predecessors, the CP1515n and CP1518ni. The CM1415 MFP utilizes the same engine platform and the same set of supplies as the CP1525 series. The Kaleidochrome chemical color toners and OPC for the HP CP1525/CM1415 offer excellent image density, yield and OEMlike print performance. The drill hole; seal insertion and doctor bar alignment fixtures were developed in-house at Future Graphics. They are designed for any type of workshop layout and ensure that critical remanufacturing steps are completed consistently and correctly. All products is in stock now and ships from convenient locations around the globe. Test data is available upon request and remanufacturing instructions may be downloaded for free at www.fgimaging.com.

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Fa st tr ac k

kDS: Complete source for PoS and transaction supply solutions Be it ATM Consumables, PoS rolls, Thermal Paper rolls or ATM/ PoS Cartridges, kDS serve a full spectrum of banking, retail, hospitality, financial, gas station, medical, wireless and business transaction applications

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waliteit De Servici(KDS) has been in business since 2005 but in such a short span it has earned over 12,000 customers for itself and still growing.KDS specializes in ATM consumables and also in printing and converting of ATM Rolls, POS Rolls, Credit Card Rolls, E.C.G. & Medical Rolls besides sourcing ATM Ribbon, Depository Cartridges, Pass Book Printer Ribbons and POS Ribbons. Our custom designed state of the art printing equipments with most advanced technology and precise instruments under expert and qualified supervision are empowered with high production capacity to produce custom printed rolls from small quantities to huge quantities to suit any customer’s needs at very economical prices. “With a vision to provide excellent quality at a competitive price, Kwaliteit De Servici ventured into to the forte of ATM Consumables, POS rolls and all other types of billing rolls a few years back. And within a very short span it has demonstrated its expertise in providing low cost, high quality ATM & POS Consumables,” said, Vishal Goel, MD, Kwaliteit De Servici. Now KDS has 14 delivery centers across India to provide its customers prompt and hassle free delivery. “ We have two manufacturing facilities strategically located at Noida (serves as the Headquarters for the company) and Thane (Western Corporate office), and

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and our quality assurance department is equipped with the state of art modern instruments that are required to guarantee such superior quality,” added, Goel.

appropriately located 14 zonal delivery centers which helps control expensive freight and distribution costs to cater to each part of India. This helps us to impart our customers efficient time bound service,” said, Goel. “Quality forms the central core of our products. Our products are known for its rich and excellent quality. We always give special attention towards procurement of raw materials. Our technical team gives paramount importance to manufacture quality products and monitors each level of manufacturing process right from the base paper till the completion of finished material. Our products are thoroughly tested to ensure zero defects before dispatching the material to our customers. KDS provides 100% product guarantee

Now in its second phase of expansion, KDS INDIA moved ahead to take control of the printing consumables sector with an aim to provide consumers, cartridges with the lowest running cost per print. While the primary focus is on manufacturing of DOT Matrix Ribbons and other ATM Cartridges, KDS caters to all other kinds of inkjet and laser cartridges, under the old & established name of KDS Topclass. KDS supports green cause and that’s the reason it encourages environment friendly products for all its manufacturing processes. Quality forms the central core of KDS products. “Our products are known for its rich and excellent quality. We always give special attention towards procurement of raw materials. Our technical team gives paramount importance to manufacture quality products and monitors each level of manufacturing process right from the base paper till the completion of finished material. Our products are thoroughly tested to ensure zero defects before dispatching the material to our customers. KDS provides 100% product guarantee & our quality assurance department is equipped with the state of art modern instruments that are required to guarantee such superior quality,” concluded, Goel.

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I nte r a c t I o n

“Every year, great number of Indian guests comes to visit our show. Most of them have established good business relationship with our exhibitors.”

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ow 9th ReChina Asia Expo 2011 is ready to roll at New International Expo Center, Shanghai and it will attract around 350 exhibiting companies and some 10,000 visitors all over the world. Since its debut in 2004, ReChina Asia Expo has been the world’s biggest printer consumables expo for several years. Based on the success of the previous sessions of ReChina Expo, powered by Recharger and organizer’s worldwide marketing campaign, plus the great support from industry insiders, 9th ReChina Asia Expo 2011 will be the biggest trade show of printer consumables in 2011. In an interview with Jeffrey Gu, General Manager of ReChina Asia Expo about the ninth session of expo and expectation with the show. Excerpts of the interview:

How the ninth session is different from the past session of ReChina Asia Expo? This year, we pay more attention to raise our service to higher level. We invite many overseas buyer groups to attend the show. They’re from United States, England, Japan, India, Saudi Arabia, Denmark, Israel, Australia, Philippines, etc. We provide free accommodation for these VIP Visitors; we pick them up at the airport; we recommend topquality suppliers to them; we provide VIP Lounge for them in the exhibition hall. For the visitors this year, we don’t

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Jeffrey Gu, General Manager, ReChina Asia Expo

charge for the entry pass. Any visitor is welcome to visit our show for free! We send the name badges and traffic guide to them in advance. You can see that we are more and more customer-centered. We care about the attendees, and wish them all enjoy the show in Shanghai! What is the special attraction of the ninth ReChina Asia Expo 2011? Is there any specific plan to arrange the show? Besides All-in-Print Expo, 9th ReChina Asia Expo will also feature 2011 Lyra China Supplies Forum. This year, we invite two senior analysts from Lyra Research, and four industry veterans to make presentation. They are Mr. Arnald Ho from Print-Rite, Mr. Ian Goddard from Static Control, Mr. Steve Michlin from LaserLand, and Mr. Hong Liu from Pantum. Many industry insiders show deep interest in their speeches and look forward to discussing with them face-toface.

year, we invite these customers again to our show and provide pick-up service from the airport to the hotel. They thank us for that, and we think it will help make their ReChina trip more pleasant and convenient.

How this show is relevant to the Indian remanufacturing industry?

There will only be one session of ReChina Expo in 2012, in our regular season, autumn. 10th ReChina Asia Expo will be held during Nov.28-30th, in Shanghai Exhibition Center. Most companies are very glad to hear that. It’s in downtown Shanghai, with convenient transportation. Nice place for all kinds of business meetings and social networking. Most probably we’ll have more exhibitors and visitors next year.

India is a market we value greatly. We have exhibitors from your country. Pana, Copystar, Silver, Indian toners, Greenrev, are all our old friends. And every year, great number of Indian guests comes to visit our show here in Shanghai. Most of them have established good business relationship with our exhibitors. This

Could you highlight some striking points of ʻAll in Print Expo’? All in Print Expo is one of the most important professional exhibitions of the printing industry in China. It will target at an all-around exhibition of world’s advanced printing technologies and products. An exhibition area around 80,000 square meters is boasted and more than 100,000 trade visitors are expected to visit the show.

What is your future plan of 10th ReChina Asia expo?

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Registration No. R.N.I. 72270/99

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