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2018

ANNUAL REPORT

37,037

PEOPLE SERVED

181,831

PRESCRIPTIONS FILLED

5,352

VOLUNTEERS


MESSAGE FROM THE BOARD CHAIR In completing our 21st year, NC MedAssist continued to see substantial and sustained growth. In Fiscal Year 2018, NC MedAssist’s Free Pharmacy Program saw a 35% increase in the number of prescriptions dispensed. A total of 181,831, 90-day prescriptions worth $68.5 million, were dispensed to low-income, uninsured patients across North Carolina. Importantly, access to these medications resulted in reduced ER visits and hospitalizations, enabling us to provide $124.5 million in total economic benefit to the State of NC and our hospital systems. As we celebrate these essential accomplishments, we are acutely aware that there is more work to be done and more people to serve. We know there are approximately 500,000 of our neighbors who still need the help of NC MedAssist. Our vision for 2020 is to assist a total of 50,000 individuals, so we cannot slow down now. In order to continue our important mission, we require your time, talent and treasure to help those in our community who are suffering from chronic illnesses. For every dollar donated, NC MedAssist dispensed $20 in free medications (both prescription and over-the-counter), back to our community, achieving a 20:1 ROI! It has been extremely gratifying, as well as a privileged opportunity and distinct pleasure, to serve as Board Chair. As my time as Chair comes to a close, I will continue to be an advocate for NC MedAssist and the patients that we serve across North Carolina. Patients like Elaine, who said after receiving her medication, “I feel so appreciative to have been approved for The Free Pharmacy Program. Being able to receive my medications has eased my anxiety.” On behalf of Elaine, and the thousands of other patients we served in FY2018, we are very grateful for your generous and compassionate support. Over the past fiscal year, we engaged approximately 1,900 donors and over 5,000 volunteers who supported our patients and mission. Without you, we would not be able to travel across the state to fill a mother’s medicine cabinet or a diabetic patient’s insulin prescription. Because of you, we can accomplish all of these vital and humanitarian services.

Sid Bernstein FY17-18 Board Chair

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ANNUAL REPORT 2018


BY THE NUMBERS F Y2018

181,831 PRESCRIPTIONS FILLED

90-Day Supply

— 35% over 2017

5,352

VOLUNTEERS

$1= $20

— 24% from 2017

20,338

EVERY $1 DONATED = $20 LIFESAVING MEDICATIONS

Prescription and Over-the-Counter

20:1 ROI — from 17:1 ROI in 2017

VOLUNTEER HOURS — 41% from 2017

15,818 + 20,031 + 1,188 PATIENTS

PARTICIPANTS

SENIORS

Free Pharmacy, Unduplicated

Mobile Free Pharmacy

— 97% from 2017

˜ 8% from 2017

— 2% from 2017

NC MedAssist helped me live longer, so that I could meet my granddaugher. I have no income, so without MedAssist I would probably be dead.

– TAWANNA, Free Pharmacy Patient

ANNUAL REPORT 2018

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MESSAGE FROM THE CEO Thank you for supporting our mission to provide lifesaving prescription medications to our neighbors, who are uninsured and low-income. Because of you, our patients received hope for better health, the ability to continue working, and the dignity to remain independent. NC MedAssist saw record-breaking support from generous corporate and individual donors giving over $1.1 million. This raised the percentage of philanthropy in our total budget to 32%. Grants from Foundations, UWCC, Mecklenburg County and the General Assembly made up the other 68%. This private funding growth supports our vision to grow our percentage of philanthropy to 40% of the overall budget. We are humbled by the response of our donors through our various activities. Our sincerest appreciation goes to supporters like Steve Smith, former Carolina Panther, who personally shared his childhood struggles and lack of access to healthcare with our Charlotte Executive Luncheon audience. We are very grateful to Bob Ingram, former GlaxoSmithKline CEO, for his key note address at our Raleigh Executive Luncheon, reminding us of the scientific advances that bring healing medications to loved-ones. We are energized by the passion of our volunteers, who donate generously of their time. Our sincere gratitude goes out to Billy Gerhart for his 11 years of service. Bill was recognized this year with the NC MedAssist Joyce Award for Excellence in Volunteerism. Because of his 100+ hours of service, NC MedAssist was able to start an Over-the-Counter Medicine program in 2012. In that first year, we gave away OTC medications valued at approximately $300,000 in Mecklenburg County alone. This past fiscal year we distributed over $5 million across the entire state of NC. We are inspired by our Board of Directors, who give continuously of their time, talent and treasure all year long. Their commitment to serving as ambassadors for the mission helped to expand our reach and the engagement of donors. On behalf of the very special people we serve ‒ our patients ‒ we sincerely thank you for creating thousands of opportunities to impact the lives of people in crisis. Each week we receive messages from our patients that express how much it means to them to have access to their prescription medications. My deepest gratitude for your ongoing support of our patients and their pursuit of hope, happiness, and health.

Lori Giang, MBA CEO 3

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ANNUAL REPORT 2018


NC M ED A SSIST GRANT / FUNDRAISING TREND $4M $3,618,265

$1,162,143

$3,312,811

$3M

$2,814,328

$2,787,632 $2,462,261 $2,479,349 $2,456,124

$2M

$1,942,651 $1,646,991

$1M

0 FY2011

FY2012

FY2013

FY2014

Grants

FY2015

FY2016

FY2017

FY2018

Fundraising

NC M ED A SSIST GROW TH CHART Value of Prescription and OTC Medications Dispenses vs. Program Expenses $70M $63,370,663

$60M $50M $40M $30M $20M $10M

$5,123,833 $3,473,129

0 FY2011

FY2012

FY2013

Program Expenses

FY2014

FY2015

OTC Value

FY2016

FY2017

FY2018

RX Dispensed Value

ANNUAL REPORT 2018

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VOLUNTEER SPOTLIGHT NC MedAssist relies on volunteers all across

Dalana, a Radiology Technician student, stated

the state. Throughout the year, our team

that “volunteering with NC MedAssist was

members connect with various community

beneficial to my career. It helped to grow my

volunteers. In the spring of 2018, NC MedAssist

‘people skills’ and I particularly liked assisting

held its second Mobile Free Pharmacy event in

community members, as well as working on

Granville County. Thanks to a generous grant

a team with other volunteers.”

from Triangle North Healthcare Foundation, the NC MedAssist team and 40 volunteers, served 441 individuals, identified 112 people who were uninsured, and distributed over

impact they make on their community. “People are going into debt because they

While in Granville, we met many generous

Starsha. “Explaining to participants that they

and hardworking volunteers from Vance-

may be eligible for the NC MedAssist Free

Granville Community College. Three first-time

Pharmacy Program was inspirational. Knowing

volunteers, Dalana, Corrinne and Starsha, were

they may be able to get their medication for

extremely helpful and truly inspired by their

free was eye-opening.”

to addressing participant questions, they used their healthcare backgrounds to

simply cannot afford their medications,” said

In Fiscal Year 2018, over 5,000 volunteers dedicated their time and talents to the

assist participants.

NC MedAssist mission of serving low-income

“Volunteering with NC MedAssist showed

the Mobile Free Pharmacy Program helped

me there are different opportunities to help

the organization reach over 20,000 neighbors

my community while using my skills gained

in need across the state. Reaching this many

through my education at Vance-Granville

people would not be possible without the

Community College,” said Corinne.

help of our amazing volunteers.

Dalana, Corinne and Starsha, Radiology Technician Students at Vance-Granville Community College

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across the state, volunteers understand the

$44,000 in free over-the-counter medications.

volunteer tasks. From filling medicine bags

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In addition to helping thousands of people

ANNUAL REPORT 2018

and uninsured neighbors. Volunteers with


OUR IMPACT ON HEALTH

95% PATIENTS

Compliant with prescribed medications

78% PATIENTS

Don’t need overnight hospital stay (for medication they take regularly)

77% PATIENTS

Health is better now than a year ago

42%

PATIENTS

Now able to buy groceries

NC M ED A SSIST IS

MAKING A DIFFERENCE Patients report how NC MedAssist is positively impacting their daily life and overall health.

I am so happy and so thankful to be able to finally get my medication. I have needed these medications for quite some time but due to my health have not been able to work. I could not afford to go to the doctor and get my prescription. I appreciate NC MedAssist’s help more than you could ever know! You are truly saving my life!

– JENNIFER O., Free Pharmacy Patient

ANNUAL REPORT 2018

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THANK YOU A special thank you and recogintion to our top individual donors, organizations, and in-kind gifts. (Giving levels are based on annual gifts received between July 1, 2017 to June 30 2018.)

CLUB MED: INDIVIDUALS

CLUB HOPE: INDIVIDUALS

Dr. Darlyne Menscer

$5,000+

$1,000-$2,499

Ms. Denise Mihal

Mr. and Mrs. Sid Bernstein

Mr. Douglas Allen

Dr. and Mrs. Brad Bissell

Mr. James Anthony

John V. Moore and Lynn A. Ivey

Mr. and Mrs. James G. Babb, Jr.

Ms. Elizabeth Kiker

Dr. and Mrs. John Benedum

Mr. Stephen D. Landers

Mr. Seth M. Bernanke and Ms. Ellen R. Goldberg

Mr. and Mrs. Matthew Moore Dr. and Mrs. A.J. Patefield Mr. and Mrs. Steve Smith

Dr. Michael Bolewitz Mr. and Mrs. Bobby G. Bunce Dr. Allison Burfield Mr. Kenneth L. Burgess

CLUB LIFE: INDIVIDUALS

Mr. Mark Casner

$2,500-$4,999

Mr. Albert Catlett

Ms. Kathryn V. Clancy Dr. Heather Eaton-Erskine Mr. and Mrs. Jay Gerhart Mr. and Mrs. Michael Giang Mr. Robert J. Greczyn, Jr. Mr. Robert Ingram Dr. and Mrs. Donald Joyce Mrs. Kari Kalgren Dr. David Miller and Dr. Debbie Miller Dr. Brian Powell Ms. Marian Saffer Mr. and Mrs. Tony Smith Mr. John A. Stoker Dr. Mark Velleca

Mr. Bryan Chudnow Ms. Carolyn Culicerto Ms. Lori Culicerto Dr. and Mrs. John Davenport Mr. Lamar Drye Dr. and Mrs. Michael H. Finlon Ms. Hoda Gabriel Ms. Virginia Gerhart Dr. Jerry Greenhoot and Dr. Kathryn Greenhoot Mr. James Grossman Mr. Christopher Han Mr. Stuart Hobbs Dr. John Holt Dr. Lane K. Jacobs and Mrs. Tamara B. Titus Mr. and Mrs. David Johnson Mr. and Mrs. Tom A. Kikis Mr. and Mrs. Matt Kushner Dr. Ginette Lapierre and Dr. Murray Turner Mr. and Mrs. Hans L. Lengers Mr. Jim Leonard Mr. and Mrs. Matthew W. Lowdermilk Mr. and Ms. Patrick McCarter Dr. Philip Mendys

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ANNUAL REPORT 2018

Mr. and Mrs. Rock J. Miralia Mr. and Mrs. Michael Modak Mr. Neil Moore Mr. and Mrs. Rolfe Neill Mr. Samuel H. Paris Mr. and Mrs. Nick Peterfy Dr. John Phipps Mrs. Karen Power Mrs. Carol Prentiss Mrs. Liana Prinsloo Mr. Charles Rockefeller Dr. Sarah Rodela and Mr. Jason Rodela Ms. Joan Ruark Mr. and Mrs. Chris Schiller Dr. Robert Schotzinger Dr. Mark Sirgo Mr. and Mrs. Charles Skender Ms. Amanda Strawbridge Mr. Bryan Taylor Ms. Michelle Thiny Ms. Ruthine Tidwell Mr. Curtis Trenkelbach Mr. Paul Vadnais and Mrs. Susan Vadnais Ms. Amy Vance Ms. Brenda Vass Mrs. Corinne Weber Mrs. Sarah Williams Mr. and Mrs. William H. Williamson Dr. Jean A. Wright Mr. and Mrs. Robert Yavorski Mr. and Mrs. Robert Zey


ORGANIZ ATIONS

CaroMont Health

St. Gabriel Catholic Church

$100,000+

St. Peter’s Hospital Foundation

Duke Endowment

Carrie E. and Lena V. Glenn Foundation Charlotte Community Health Clinic

Cardinal Innovations Healthcare

Community Clinic of High Point

The Leon Levine Foundation

Community Free Clinic

Mecklenburg County

Cone Health Alamance Regional

North Carolina General Assembly

Deloitte & Touche LLP

United Way of Central Carolinas

Duke Raleigh Hospital

Alliance Behavioral Healthcare

Enterprise Systems

$25,000-$99,999 Atrium Health George W. and Ruth R. Baxter Foundation Carolina Complete Health Merancas Foundation, Inc. Novant Health ‒ Presbyterian Hospital Sisters of Mercy Foundation TIAA Triangle North Healthcare Foundation

Swain County Health Department The Community Foundation of Western North Carolina, Inc. The Ginter Foundation c/o Foundation for the Carolinas The Health Foundation, Inc. Trinity Worship Center UNC Rex Healthcare

Hunter-Everage Law Firm, PLLC

United in Action of Stanley Churches

Extreme NetworksGlaxoSmithKline

United Way Greater Triangle

Healthy Charlotte Alliance

USACS Management Group, Ltd.

High Point Seventh Day Adventist Church

Vidant Health

Kate B. Reynolds Charitable Trust

Voalte

Lab Corp of America Holdings Lake Toxaway Charities

Virtustream Wake Med Health

McGuireWoods LLP Myers Park Baptist Church Myers Park United Methodist Church

IN-KIND DONATIONS AbbVie Inc.

Nash County

Alcon

North Carolina Association of Free Clinics

Direct Relief

Novant Health

Eli Lilly and Company

AExcellent Telecommunications, Inc.

Oxner & Permar PLLC

Merck

AHEAD

Partners Behavioral Health

Novartis

Pfeiffer University

Pfizer

Pfizer

Second Harvest Food Bank of the Metrolina

Vidant Health Foundation

$5,000-$24,999

Alpha Kappa Alpha Sorority, Inc. Arrow Systems Integration Avaya Boehringer Ingelheim USA Corporation

Piedmont Natural Gas

Johnson & Johnson

Pure Storage Sirius Computer Solutions

I would like to send my gratitude and thanks for your hard work, care and concern. Without your organization, I know I’d be in much more of a dire situation or death.

– GRETA, Free Pharmacy Patient

ANNUAL REPORT 2018

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BOARD OFFICERS &

CO-CHAIR DEVELOPMENT COMMITTEE

Charles Everage

EXECUTIVE COMMITTEE

Elissa Moore

Disability Attorney

BOARD CHAIR

McGuireWoods, LLP

Sid Bernstein

Attorney

Kari Kalgren

Novartis Pharmaceuticals Corp.

IMMEDIATE PAST CHAIR

Quality & Process Consultant

Mory Lowe

Amy Kendall

Retired Executive VICE CHAIR & CO-CHAIR DEVELOPMENT COMMITTEE

Deloitte & Touche LLP Audit Senior Manager

Dr. AJ Patefield

Hunter-Everage Law Firm

K2 Health Strategies

Community Member

Matt Kushner Sirius Computer Solutions

Novant Health Sr. VP & Chief Medical Information Officer TREASURER & CHAIR FINANCE COMMITTEE

Liana Prinsloo Deloitte & Touche LLP Audit Manager

BOARD MEMBERS Michael Bolewitz Hospice & Palliative Care Vice President & COO

Dr. Allison Burfield UNC Charlotte College of Health & Human Services

SECRETARY

Associate Professor, School of Nursing

Erika Peterfy Tryon Medical Partners

Healthcare Client Executive

Charles A. Rockefeller Curry Rockefeller Group Partner

Chris Schiller EMC Corporate ‒ Charlotte Enterprise Healthcare Executive

Amanda Strawbridge Pfizer Pharmaceuticals Key Account Manager

Diabetes Educator

Pamela Click TIAA

Jennifer Watkins

CHAIR HUMAN RESOURCES COMMITTEE

Managing Director, Global Corporate Solutions Technology

Sirius Computer Solutions Healthcare Client Executive

Ron Cromartie

Corinne Weber

Innovative Healthcare Consulting

Atrium Health

Karen Power Novant Health ‒ Charlotte VP Human Resources CHAIR PHARMACY COMMITTEE

John Benedum Perspective Health & Wellness Physician

Founder and Principal Consultant

Lori Culicerto

Assistant Vice President, Brand, Advertising & Operations

Walgreens Staff Pharmacist

I’m very grateful for NC MedAssist’s help. I have a parttime job, but it’s not enough for my medications right now. I’m a diabetic patient and I do not have a medical plan. I do not know what would become of me without you. Your program is a blessing. Thank you!

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ANNUAL REPORT 2018

– CARMEN, Free Pharmacy Patient


NC M ED A SSIST FINANCIALS F Y2018 1%

15% 32%

32%

$3,618,265

$3,498,52256%

2018 REVENUE

12%

28% 2018 EXPENSES

56%

23%

Individual Contributions

$646,069

Business Contributions

$516,072

Total Benefits & Salaries

Foundations & Grants

$870,606

Other Program Costs

$435,518

Prescription Medication Purchases $537,633

United Way of Central Carolinas Government Grants

$1,150,000

TOTAL REVENUE

$ 3,618,265

$1,947,174 $982,295

Depreciation (non-cash expense)

$31,420

TOTAL EXPENSES $3,498,522

ECONOMIC IMPACT ON THE COMMUNIT Y

$68.5 M MEDS DISPENSED

+

$56M

HEALTH CARE NC SAVINGS Access to medications reduces ER visits and hospitalizations

$124.5M

TOTAL ECONOMIC BENEFIT For every $1 expensed, NC MedAssist generates $35.85 in economic benefit to NC and our hospital systems

ANNUAL REPORT 2018

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Non-Profit US Postage

PAID

Permit No. 2947

NC MedAssist 4428 Taggart Creek Road Suite 101 Charlotte, NC 28208

Charlotte, NC

www.medassist.org

CHARITABLE PHARMACY PROVIDING

ACCESS TO LIFESAVING OUR MISSION

MED IC ATION NC MedAssist is a nonprofit pharmacy that provides access to lifesaving prescription medications and

TO

POOR, VULNERABLE patient support to poor, vulnerable, and uninsured North Carolina residents.

AND

UNINSURED

NORTH CAROLINA RESIDENTS

NC MedAssist 2018 Annual Report  

2018 NC MedAssist Highlights: NC MedAssist is a non-profit free pharmacy that provides access to lifesaving prescription medications, patien...

NC MedAssist 2018 Annual Report  

2018 NC MedAssist Highlights: NC MedAssist is a non-profit free pharmacy that provides access to lifesaving prescription medications, patien...

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