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BULLETIN THE

of the National Concrete Burial Vault Association

December 2012

Give Your Business a Gift... Go Tropical with NCBVA

Gaylord Palms in Kissimmee, Florida, decked out for the holidays


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NCBVA.ORG l December 2012


National Concrete Burial Vault Association, Inc.

P.O. Box 917525 Longwood, Florida 32791 http://www.ncbva.org (888) 88-NCBVA • Fax: (407) 774-6751 President Hubert McQuestion Lake Shore Burial Vault Co. Brookfield, WI President-Elect Michael Crummitt Crummitt & Son Vault Co. Martins Ferry, OH Secretary/Treasurer Jerry Russell Southern Ohio Vault Co. Portsmouth, OH Immediate Past President Stephen Hatfield Hicks Industries, Inc. Mulberry, FL Directors Mark Bates The Norwalk Vault Company Bridgeport, CT Ed Bruns Bruns-Norwalk Vault Co. St. Louis, MO Steve Handley Handley Precast Systems, Inc. Glendale, AZ Dave Long Eagle Burial Vault Association Joliet, IL Curt Shannon SI Funeral Services Ennis, TX Blake Swinford Trigard Vaults / Greenwood Plastics Danville, IL Greg Tilley Ideal Burial Vault Co., Inc. Depew, NY Steve Vincent Doric Products, Inc. Marshall, IL Dennis Welzenbach Wilbert Funeral Services Broadview, IL Executive Director Thomas A. Monahan, CAE Certified Association Management Co. Longwood, FL Legal Counsel J. Scott Calkins, Esq.

TABLE OF CONTENTS Manufacturer’s Profile................... 4 When Doing Business in Texas You’ve Got to Go Big! By Sylvia Heidemann NCBVA Staff Writer

End-of-Year Checklist For Burial Vault Manufacturers.......... 10 2013 Convention & Exposition Preview.................. 12 Taxes, Cremation & The State of Wisconsin............ 14 By J. Scott Calkins NCBVA Legal Counsel

2013 Convention Registration..... 15 Membership Application............. 18 NCBVA Certified Plants.............. 19 Industry News ’N Notes.............. 21 Our Advertisers American Cemetery Supplies, Inc....... 7 Accurate Wire & Strip Forming............ 8 Axis Corporation............................... 23 Crescent Bronze Powder Co............... 9 D & C Supply Co., Inc........................ 16 Doric, Inc............................................. 9 Edgmont Metallic Pigment Co........... 16 Elasto Plastic Concrete....................... 9 Holland Supply Inc............................ 11 Long Machine Co.............................. 17 Nycon Corporation............................ 14 RoMix, Inc......................................... 10 Rostine Manufacturing & Supply......... 6 Trigard................................................. 2

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When thinking of Texas, one usually expects operations based in that state to be big. That generalization holds true for Wilbert Vaults of Houston, which serves 29 counties, covering a territory roughly 200 miles long and 100 miles wide. The company distinguishes itself by serving with a big heart and strong business acumen, guided by softspoken Jim Henery, president and owner, and his wife Darlene, vice president.

When Doing Business in Texas You’ve Got to Go By Sylvia Heidemann NCBVA Staff Writer

T

BIG!

exas and the oil industry are practically synonymous, and it just seemed kind of natural for Jim Henery to earn a PhD in chemistry and spend 20 years in R&D in the petrochemical industry. Then came a deviation in his career as a result of family ties, and he hasn’t regretted it. Jim’s step-father was Cliff Wright, the original founder of the Wright Burial Vault Company in 1961. (When Wright received a Wilbert license in 1965, the company name changed to Wilbert Vaults of Houston.) In 1993 Cliff asked Jim to move his family from Mineral Wells (just to the west of Dallas-Ft. Worth) and join him in the business. Jim said “yes,” was placed in charge of operations and began calling on customers. He viewed this dramatic change as an opportunity and, as he says, “It gave me a good taste of what I really wanted to do. I can’t think of a more satisfying life than to own a manufacturing company and serve my customers.” Cliff passed in April of 1994 and Jim continued to manage the company. He and his wife Darlene ultimately purchased the business in 1996. “That brought about a major change in our family life, too,” says Jim. “Up to that point, Darlene had been a homemaker. We had a blended family of four children, with one still in high school, and it sure tore apart our family lifestyle for awhile. But it was a good change. Darlene has welcomed her experiences in business and enjoys her work for the company as much as I do.” All three of their sons, representing the third generation of the family, are currently involved in the day-to-day operations. Jay is Operations Manager; Kevin does Inventory Control; and Brett is Director of Business Development.

Photography is one of Jim’s special interests, and he and Darlene love to travel. Here, (left) they are taking a break from a rocky climb on a photo safari in Africa, one of their favorite vacations.

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Business Growth When the Henerys started out, Wilbert Vault’s production was approximately 3,400 lined units per year. Through strategic acquisitions, such as the purchase of the Corpus Christi Wilbert license, the company is now approaching 5,000 units per year, and also provides Doric and Trigard vaults in addition to the Wilbert line. Making maximum use of plant facilities and equipment, such as its batch plant, figures into Jim’s growth strategy for the company. Wilbert Vault manufactures vaults on an as-needed basis for some smaller companies, but also has a diversified product line that includes retaining wall blocks, concrete pads for air conditioners, parking lot stops, downspout drip blocks and other concrete products. He spends a good portion of his workday scanning the horizon for other products—primarily non-funeral—to add to production, and for what to do next in terms of adding services. “If someone needs a specialty concrete product,” says Jim, “we are happy to do the concrete work for them if they furnish the custom mold.” Assisting him in finding and exploring new opportunities as well as possible acquisitions is an advisory board that consists of an accountant and an attorney who meet with him several times a year. Considering the large territory covered by Wilbert Vault, Jim estimates that the company has upwards of 250 funeral homes as customers, as well as numerous cemeteries—from small, familyowned cemeteries to large church-operated and private places of rest. As an improvement in services to the funeral homes and cemeteries, Wilbert Vaults offers the opening and closing of graves, doing as many as 1,000 of these a year. While he surmises that disinterments may be on the increase, Jim says he hasn’t really studied it to qualify it as a trend. Wilbert Vaults performs from 20 to 30 disinterments a year. Jim believes the need for family closeness is the major reason behind most disinterments with which the company has been involved: “As they can afford it, people who have roots in a certain area try to get the entire family buried in one place.” Texas-scale Service At its North Houston location on Aldine Westfield Road, the company has easy access to all major freeways around Houston, and is also close to Bush Intercontinental Airport. Still, from that

location it’s quite a drive down the coast to Corpus Christi. Deliveries extend 90 miles southward from there. Wilbert Vault owns about 20 trucks, ranging from basic threeunit delivery trucks to tractor-trailers, to make deliveries. “We use a GPS system to help us manage our fleet,” says Jim. “We keep our trucks and equipment well-maintained, and strive to keep our diesel trucks for approximately seven years or 500,000 miles of service.” “Our production plant is in an area that is largely Hispanic,” says Jim, “and while many of our employees come from within a small radius of our plant, our labor force has diversified, and we now have staff members from all areas of Houston. We’re interested in hiring hard workers, and that’s what we pride ourselves on. Our style of management is very simple: Get people to understand their job responsibilities and requirements, then let them do their jobs. I don’t ever have to say, ‘It’s time to do this or that.’ We’ve got a good number of people to do a great job, and that’s what they do,” Jim stresses. Escalating Costs, Shortages in Materials Are Future Challenges Jim concedes that burial vault manufacturing concerns are facing numerous challenges, such as changes in demographics and consumer preferences, and determining just what those new preferences may be. He is also concerned about the economy and all associated costs of manufacturing a product and delivering it to the customer. Those costs include the escalating cost of fuel, energy-associated costs, the costs of raw materials, such as rock and sand, and possible shortages of any necessary materials. Although Jim acknowledges that cremation is increasing nationwide, his business is supported by people who still prefer a traditional funeral and burial. “We’re fortunate to be located in what is often referred to as ‘the Bible Belt,’” he comments. “There are still people around who won’t choose cremation because of their traditional or religious values.” Continued The paint shop at Wilbert Vaults (photo below). Shown are (l - r) Richard Story, Les Labombarb and Ernerst Davis.

December 2012 l NCBVA.ORG

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Management team for Wilbert Vaults of Houston: (l - r) Brett Henery, Director of Business Development; Jim Henery, President; Darlene Henery, Vice President; and Jay Walker, Operations Manager.

â&#x20AC;&#x153;Business is Funâ&#x20AC;? When asked what he does for recreation, Jim laughs: â&#x20AC;&#x153;My business is fun to me. I enjoy it. For many years Iâ&#x20AC;&#x2122;ve belonged to the Rotary Club. One of its principles is that we have many vocations and should speak up about them. I like to talk about what I do for a living.â&#x20AC;? He and Darlene have been married for 35 years and are pleased that their immediate family is in the Houston area, so they can enjoy family time on a regular basis. Family includes three sons and a daughter, six granddaughters and one on the way, and two great-grandsons. The couple enjoys traveling and has a motor home that, according to Jim, they are getting used to. What they really prefer, however, is taking a cruise or a vacation in Europe. With a special interest in photography, Jim still talks about an 11-day safari he and Darlene took to Africa that gave him plenty of photo ops. â&#x20AC;&#x153;What an experience that was!â&#x20AC;? he exclaims. â&#x20AC;&#x153;We spent our days in different types of camps, from our own private camp on the Serengeti, to a treehouse, a few nights in a tent and some in a lodge. We were very close to real wildlife, and will never forget watching two cheetahs making a kill.â&#x20AC;? Recreational activities aside, the Henerys thrive on their business, providing caring service to families, their funeral home customers and their staff. There are more than 40 valued employees on the Wilbert Vault team. In the way of appreciation, the Henerys have food brought into the production plant at various times during the year. In just a few short weeks they plan on holding a Christmas open house in their home, as they have for the past two years. They are good role models for contemporary owners and managers of small businesses everywhere. Hospitality and giving back comprise the backbone of their successful business and lifestyle.

A group of some of the drivers: (l- r) Larry Unrein, Walter Lima, Richard Story, Josa Torres and Baudel Vazquez Trejo.


American Cemetery Supplies Price, quality, satisfaction, and service

Casket & Vault Lowering Devices Chairs Roller Bars Casket Stands Drapes Tarps Skid & Grave Boards Cocoa Matting Vault Emblems Vault Hardware Monument Yoke & Slings And Much More !

For all of your Burial Vault, and Cremation Supplies

Phone: 800-515-0400

Fax: 757-488-1589

www.acsupplies.com December 2012 l NCBVA.ORG

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Burial Vault Handles Watts Vault & Monument Company recently hosted a group of mortuary science students from Des Moines Area Community College in Ankeny, IA.  Watts has been dedicated to helping educate aspiring funeral directors since the mortuary science program was first offered at the college in 2004. During their visit, the students learned about burial vaults, bronze and granite memorials and infant and child products. They also got a chance to tour the manufacturing facility and learn how burial vaults are made.

More than 20 years experience in manufacturing Burial Vault Handles allows Accurate Wire & Strip Forming to provide the widely used handles. All tools are made in-house permitting us to provide specials for your individual application. Raw material is purchased in “mill lots” affording competitive pricing. Packaging provided per your needs.

Burial Vault Companies Reach Out to Their Communities

MEMBER NCBVA

accurate® Wire and Strip Forming, Inc.

175 Tubeway Drive Carol Stream, IL 60188

www.accuratewsf.com/handles/ Phone: 630-260-1000 Fax: 630-260-0033 jdomingo@accuratewsf.com 8

NCBVA.ORG l December 2012

Wilkes-Barre Burial Vault recently held an open house and education seminar at their newly renovated facility in Wilkes-Barre, PA. Jeff Miller, Trigard Vice President of Business Development, spoke at the event. He discussed established vault principles and how to properly educate families and clients of the services and products that are offered. Guests were able to tour the facility, and staff members were on hand to answer any questions. Food, door prizes and other giveaways completed the event.

Share what your company is doing. Send photos and text to Jan@camco.biz.


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VaultMaster paints provide consistently beautiful finishes, job after job. And our new, improved water-based quick dry formula covers in one coat, saving you time and labor costs. Four New Colors Metallics Rose Pink, Veteran Blue, White and Black Dark Bronze & Light Bronze Also available: Glitter Metallic Powders and Pastes Bronzing Liquids, Spray Cans See for yourself. Call or write for our updated Color Card or samples. 1-800-445-6810

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3321 County Road A Oshkosh, WI 54901 Fax: 920-231-8085 www.crescentbronze.us

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BARCHIP STRUCTURAL SYNTHETIC FIBRE REPLACING STEEL REINFORCEMENT IN PRECAST CONCRETE Precast burial vaults play an intricate role in the Burial industry and delivering a modern cost effective product is essential to your business and reputation. BarChip provides the best cost effective alternative to steel mesh and light rebar as well as providing you with reduced labor cost compared to traditional reinforcing. BarChip performs under the most stringent center load testing in the business and provides the long term durability required long after the vaults have been placed underground. Elasto Plastic Concrete delivers the toughest fiber to the precast industry that provides the performance equal to steel reinforcing. BarChip’s embossing design and continued research and development enables EPC to bring you the best current fiber technology to incorporate into your business. When choosing a fiber, remember not all fibers are created equal. When your reputation is on the line demand only the best fiber, choose BarChip.

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End-of-Year Checklist For Burial Vault Manufacturers

Jump-start your way to a more satisfying, financially rewarding and less stressful year with a personalized game plan for 2013. Your Business 1. Continue the practice of hiring the best people you can and treat them like family. Encourage them and be sure to tell them when they are doing a good job. Take the time to train them to do the best job possible, whatever it may be in your company. They represent you and your business. 2. Make sure your employees and your facility are up to date in qualifications or certifications (such as forklift operator, crane operator, etc.). Burial vault manufacturers have until November 14, 2014 to certify or qualify crane operators. Training requirements for riggers and signalers had an effective training date deadline of November 8, 2010. If your staff is not qualified for rigging or signaling, your company could be in jeopardy now because of non-compliance. A hefty fine as a result of an unexpected government inspection could put a huge dent in your profits. 3. Examine your business plan. If you don’t plan for growth or expansion, it likely won’t happen. Establish goals and try to incorporate some new strategies. 4. Do you know the actual here-and-now worth of your business? If not, get first-hand information for getting an accurate picture by attending NCBVA’s Convention, when speaker Kathy Richardson-Mauro of Business Transitions Solutions will discuss “Valuing a Burial Vault Business for Acquisition or Selling” (see pages 12-13). 5. Make sure you have a disaster plan that helps you keep your business going in any likely—or unlikely—event, whether it’s a fire, an explosion, a technology issue or a natural disaster. Hurricane Sandy rendered an important lesson. She went against the grain of normal hurricane “profiling,” making an unwelcome arrival at the very tail-end of hurricane season. She devastated a large, heavily populated, out-of-the-ordinary target area, demonstrating that we should never be unprepared. 6. Get a check-up on your estate plan. If you don’t have one, make getting one a priority. J. Scott Calkins, NCBVA’s Legal Counsel, has regularly advised burial vault company owners to take the necessary, prudent steps to protect heirs and assets. Your Personal Life 1. Demonstrate your appreciation for your family and friends. They are your bulwark against the stresses of the world. Spend time with those you care about and be sure they know how you feel about them. Tell them often. Better yet, put it in writing on beautiful stationery or a special greeting card. 2. Practice your own business advice about pre-need by making sure your own funeral and burial are planned and paid for. It’s a way to insure that your wishes are met and that your dearest family members don’t have to make tough decisions, should you pass unexpectedly. 3. Read widely (daily newspapers or newsfeeds, professional magazines, etc.). Reading expands your world and keeps you on top of what’s happening in your community, your nation and the world—a world that is getting smaller every day. 4. Take a vacation every year. They are an excellent prescription for new ideas. When it’s possible to combine business with pleasure in a top vacation spot (such as the NCBVA Convention location; see pages 12-13), you win all the way around. 10

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NCBVA 2013 Annual Con February 23 Gaylord Palms Resort Kissimmee

Preliminary program i

Thursday, February 21 *The Crane Operator

Training class is not included in the convention registration. It is an optional addition. You must register for this class by December 14, 2012. No Exceptions!

(*Optional Day)

7:30 a.m. - 4:30 p.m. OSHA Certified Crane Operator Training Class, Written Exam

Friday, February 22 (*Optional Day)

7:30 a.m. - 4:30 p.m. OSHA Certified Crane Operator Practical Exam

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7:30 a.m.- Noon  Board of Directors Meeting 11:00 a.m. - 4:00 p.m. Golf Tournament (optional; extra fee applies) Celebration Golf Club Celebration Golf Club, an official partner of the Gaylord Palms Resort, is just a few miles from the resort. Designed by the father and son team of Robert Trent Jones Sr. and Jr., the course delivers a golfing experience that can challenge the pros and yet offer a rewarding time for amateurs and those just learning the game. 3:00 - 5:00 p.m. Exhibitor Setup of Tabletops

Plan to be a part of the NCBVA Expo Exhibiting at the NCBVA Convention gives your company high visibility to prospective clients on the spot. For optimum exposure, NCBVA’s “Partnership Plaza” concept has exhibit tables located in the same room where all meetings take place. A limited number of tabletops is available. Reservations are taken on a firstcome, first-served basis. All table personnel must be registered attendees.

Saturday, February 23

6:00 - 9:00 p.m. Opening Reception A welcome to Florida party featuring noted Disney entertainer Jamie Gurcay on the keyboard. Do you have a favorite song? It’s a good bet that Jamie can play it! Enjoy three hours of open bar, traditional Florida foods and socializing with fellow vault manufacturers and suppliers.

w

Ne

Full Registration Form on page 15

First 25 registered attendees will receive complimentary roundtrip transportation by Mears Shuttle from Orlando International Airport to the Gaylord Palms Resort. A $35 value!


nvention & Exposition 3* - 25, 2013 & ConventionCenter e, Florida

is subject to change

Sunday, February 24

Monday, February 25

7:30 - 9:00 a.m.  Breakfast

7:00 - 8:30 a.m. Breakfast

9:00 a.m. - Noon Spouse/Guest Shopping Excursion to the Mall at Millenia Each year, the Mall at Milllenia welcomes 10 million guests from across America and around the world. It features such distinctive retailers as Coach, Burberry, Armani, Gucci, Tory Burch, Tiffany & Co., Michael Kors and Jimmy Choo. Transportation will be provided.

8:30 a.m. - Noon  Is Bio-Cremation a Market for Your Company? Buses leave at 8:30 a.m. for the Matthews Cremation plant in Apopka for a tour of its facilities and a presentation on BioCremation, the newest technology in the cremation industry.  Matthews has been a leader in new cremation technology and is an associate member of NCBVA.

9:00 - 10 a.m. NCBVA Annual Meeting

7:00 - 8:00 p.m. Reception

New10:00 a.m. - Noon 

Game Change: Insider Strategy of Acquiring or Selling a Vault Company  Thinking about acquiring another company, merging with another or wondering how to get the best tax advantage from passing it on? Kathleen Richardson-Mauro is a business transition strategist who has owned, started up or purchased and managed five small companies in 30+ years. In addition, she has assisted more than 150 small business owners in identifying and achieving their business exit goals.

The Gaylord Palms Resort is located just five minutes from Walt Disney World and 10 minutes from Universal Studios.  NCBVA members staying at the resort are provided complimentary shuttle for their families to both theme parks. 

8:00 - 9:00 p.m. Closing Banquet & Entertainment 9:00 - 10:30 p.m. An Evening with John Charles John Charles has been performing all around the United States, Canada and Europe for most of his professional career and has established himself as one of the most sought-after entertainers in the corporate and convention market. He has written, produced, and hosted the openings of almost every Walt Disney Resort in the United States and Europe.  NCBVA members first fell in love with his entertaining style at the 2001 convention in the Poconos, PA.   Continued December 2012 ll NCBVA.ORG NCBVA.ORG 13 13 October 2012


Taxes, Cremation & the State of Wisconsin By J. Scott Calkins, Esq. NCBVA Legal Counsel

W

hat a period of intense national politics we have witnessed over the past few months. The Presidential campaigns captured the attention of the media, and to a large extent overshadowed coverage to important other matters, some of which we will touch on in this column. Taxation As year’s end approaches, we all face uncertainty about what will happen to the slate of federal personal and business tax breaks that are scheduled to expire on December 31. I will not cover personal tax issues here because there is a boat-load of information constantly being provided by the media regarding personal federal taxes and the so-called “fiscal cliff.” Hopefully, and I say that with crossed fingers, the administration and the Republican House leadership will come together and resolve that issue. As I was writing this article (November 11), I recalled reading in the morning paper that President Obama and John Boehner (R-OH 8th District), Speaker of the House, indicated that there is room for compromise. But for our industry, the BUSINESS TAXES are front and center now, such as the 50 Percent First Year Bonus Depreciation. New assets that are placed in service by December 31, 2012, will allow business taxpayers to write off 50 percent of the cost in year one. Qualifying assets include most software, certain heavy non-passenger vehicles and equipment. This 50 percent bonus depreciation deal is scheduled to expire at the end of 2012—unless it is continued by a new law. Employer paid health-care benefits are the single biggest tax break in the U.S. Will that break be tampered with during the tax negotiations? What does all this mean? It means that employers (along with their CPAs and estate-planning counsels) should be studying the effect of the current tax breaks that may disappear, and to plan accordingly for the end of 2012 and 2013. Cremation Reports from the Cremation Association of North America (CANA) indicate that the rise in U.S. consumer preference for cremation continues upward, with preliminary numbers showing that in 2011, cremation was chosen for 42 percent of deaths in the country—up from 40.6 percent in 2010. In addition, a key milestone was reached in 2011, with the country’s crematories handling more than one million cremations—the first time that mark has been hit. Most southern states have the lowest number of cremations. The highest states for cremation percentage-wise are Hawaii and the Pacific Coast states of Oregon,Washington and the coast-states’ neighbor, Nevada. The greatest number of cremations are performed in the states of California, Texas, New York, and Pennsylvania. An interesting case on the legal side of cremations is the recent decision made on September 21, 2012 by the Supreme Court of Tennessee: RONDAL AKERS ET AL. v. PRIME SUCCESSION OF TENNESSEE, INC. ET AL. The Tennessee case is an off-shoot of the litigation against Tri-State Crematory in Noble, GA that was settled years ago. The Georgia case has been reported on in many news media, including reporting by the wellknown deathcare industry counsel, Harvey I. Lapin. In the Georgia litigation and decision, it was discovered that the owner of Tri-State Crematory was accepting bodies from funeral homes in Georgia and surrounding states, and was not cremating them but was instead burying them on the premises. The Akers Case involved the same crematory, but was tried in Tennessee and the Tri-State owner was found guilty of various offenses. It was the Tri-State decision that Continued on page 16

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NCBVA.ORG l December 2012


NCBVA Annual Convention & Exposition February 23-25, 2013 Gaylord Palms Resort & Convention Center • Kissimmee, Florida

Gaylord Palms Resort & Convention Center

Conveniently located just 1.5 miles from Walt Disney World®.

Registration Form

6000 West Osceola Parkway Kissimmee, FL 34746

Name of Company_________________________________________________________ Mailing Address __________________________________________________________ City, State, Zip Code ______________________________________________________ Telephone Number _________________________ Fax Number___________________ E-Mail Address: ______________________________________ Registration fees per person (Indicate number of registrants per rate. Use adult rate for children 12 and older.) Registration includes Opening Reception, breaks, educational sessions, two breakfasts, transportation and tour at Matthews Cremation, a shopping excursion for spouses/guests and closing banquet with entertainment. Free shuttle service is also provided daily from the hotel to the Walt Disney World Resort® & Universal Studios. Member Adult _____x $749 Member Spouse/Guest _____x $749 Member’s Child (under 12) _____x $125 Non-member Adult _____x $849 Non-member Spouse/Guest _____x $849 Non-member’s Child (under 12) _____x $150 Optional Events: Crane Training/Certification 2/21 & 2/22 _____x $649 (registration closes 12/14/12) NCBVA Golf at Celebration 2/23 _____x $110 Exhibit Table

MAKE RESERVATIONS NOW! This resort is in the heart of the vacation capital of the world. Rooms will fill quickly so make your reservation now!! NCBVA cannot guarantee any availability if you wait too long.

Gaylord Palms Resort 1-877-382-7299 NCBVA ROOM RATE: $179 per night +charges & taxes Be sure to mention you are attending the NCBVA Convention in order to receive this rate.

_____ $495

Any registered attendee may request an exhibit table in the NCBVA main convention hall. All personnel in the booth must also be registered. (Tabletop displays only––no booths).

Total Amount, Registration Fees

$_____________

Registrants: (Please indicate with ** any children under 12). First Name

____________________________

Last Name

_________________________________

____________________________

__________________________________

____________________________

__________________________________

____________________________

You can also make reservations on line via the NCBVA Web Site www.ncbva.org. (Click on Convention Info)

__________________________________

Nickname (for name badge)

__________________ __________________ __________________ __________________

Number of registrants who WILL attend the following functions: ____Opening Reception 2/23 ______Breakfast 2/24

____Shopping Excursion 2/24 ____ Breakfast 2/25 ____ Matthews Cremation Tour 2/25 _____ Closing Banquet 2/25 This information above is vital in helping us to carefully plan for the correct number of people and appropriate transportation!

PAYMENT INFORMATION––NCBVA cannot invoice for registration fees. Please include a check for payment in full or provide credit card information.

Check enclosed (Make check payable to NCBVA; mail with this completed form). I hereby authorize NCBVA to process my registration for the NCBVA 2013 Convention on the credit card listed below.

MasterCard

Visa

Card Number ________________________________ Expiration Date: __________ Code______ Print Name (As It Appears on Card)________________________________________ Signature ___________________________________________________________

Special Needs It is important to us that you enjoy NCBVA’s conference. If you have any special needs, please contact us and we will do our best to assist you.

If paying by credit card you may fax this form to NCBVA’s secure FAX at 1-407-774-6751 or mail registration form with payment to NCBVA • P.O. Box 917525 • Longwood, FL 32791 • 407-788-1996


(GJPRQW0HWDOOLF3LJPHQW,QF Continued from page 14

influenced other states to enact laws to more thoroughly regulate crematories. NCBVA members who are also involved in cremations should be aware of the laws and regulations of their respective states regarding their responsibilities in offering cremation services.

(;&(//(1&(,10(7$//,&3,*0(176 6KDGHVRI:DWHU%DVH9DXOW3DLQW 3KRQH )D[ (PDLOHGJPRQW#YHUL]RQQHW ZZZHGJPRQWPHWDOOLFFRP

The State of Wisconsin Most of you have surely heard about the investigation of the Wisconsin Funeral Home Directors Association in its handling of the associationâ&#x20AC;&#x2122;s pre-need fund0HWDOOLFSRZGHU SDVWHV program. The most recent news I have seen regarding their pre-need program is that it may be short %URQ]LQJOLTXLGV by as much as $21 million. A court has decreed the association 4XDOLW\*OLWWHUV to stop offering the program and has appointed a Milwaukee at6SUD\&DQV torney, John Wirth, as receiver for the fund. According to a statement by Wirth that was published in the Wisconsin State Journal on September 15: â&#x20AC;&#x153;While these policies were sold on a local basis by individual funeral homes, the questions that we need answered are association-related. A large number of Wisconsinâ&#x20AC;&#x2122;s funeral homes are small businesses operated by families and I have no reason to question their conduct. What is in question is the association operation in Madison and how the funds from those policies were managed.â&#x20AC;? While one would expect the final resolution of this serious matter to be covered by the national news, I would appreciate it if NCBVA members in Wisconsin would provide me with any state or local media coverage they may see. In closing the last column for 2012, please accept my holiday greetings to each of you and your loved ones and employees.

(GJPRQW0HWDOOLF3LJPHQW,QF (;&(//(1&(,10(7$//,&3,*0(176 6KDGHVRI:DWHU%DVH9DXOW3DLQW 3KRQH )D[ (PDLOHGJPRQW#YHUL]RQQHW ZZZHGJPRQWPHWDOOLFFRP

16

NCBVA.ORG l December 2012

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17


National Concrete Burial Vault Association “Serving the death care industry with the very best”

Dues Schedule

APPLICATION FOR MEMBERSHIP

 Manufacturer Member Dues are based on total units sold at this location.

Key Contact____________________________________Nickname_____________

    

Please check appropriate level: 1-999 Units..........$225 1000 - 1999..........$350 2000 - 3499..........$430 3500 - 4999..........$580 5000 and more.....$700

Title ______________________________________________________________ Company Name _____________________________________________________ Street Address _______________________________________________________ City _____________________ State _______________ Zip __________________ Phone ___________________________ Fax ______________________________ E-mail ____________________________________________________________ Company Web Site ___________________________________________________

 Associate Member......$300  Franchise Group........$1000

Payment Information

Include payment with this completed form. We accept Visa, MasterCard and American Express

 Check is enclosed Please charge my

 Visa  MasterCard Account #_____________________ Expiration date _________________

Mailing Information

NCBVA P.O. Box 917525 Longwood, FL 32791 (888) 88-NCBVA Fax: (407) 774-6751 www.ncbva.org

CODE OF ETHICS

 Check here if you prefer to have your mail sent to your home.

Home street Address _________________________________________ City _____________________ State ______________ Zip ___________ Home Phone _________________ Home Fax ______________________

COMPANY INFORMATION  Burial Vault Manufacturer  Crematory

 Funeral Director  Cemetery

 Doric  Con-O-lite

 Eagle  Trigard Provide Graveside Services

 Wilbert  Other

Metal Vaults  Plastic Vaults  Fiberglass Vaults Offer sizes for  Children  Adults  Oversize  Associate Member: Tell us in 25 words or less about your product/services

 Please enroll me in NCBVA today!

Signature indicates that you have read and agree to abide by NCBVA’s Code of Ethics and the rules that govern the National Concrete Burial Vault Association. Signature is required before this application can be processed. _________________________________________ (Signature)

___________ (Date)

We believe that concrete is an ideal material for the construction of burial vaults for the interment of human remains and that a properly constructed concrete burial vault is worthy of acceptance by the public. Our sales and advertising policies will be governed by standards acceptable by the public and the funeral profession and by principles advocated by the National Concrete Burial Vault Association, Inc. We pledge fair trade practices to our competitor, whose product we will not disparage. We shall conduct our business on sound business principles, striving to build a relationship of respect and confidence for the burial vault industry with the public, with the funeral director and with the cemetery’s management. We will abide by the rules and regulations of the National Concrete Burial Vault Association, Inc., thereby contributing to a stronger and greater national industry. 18

NCBVA.ORG l December 2012


 A D & Sons Vault Co. Suffolk, VA Abel Vault & Monument Co. Canton, IL American Concrete Industries Veazie, ME American Vault Co. Cleveland, OH American Wilbert Vault Corp. Forest Park, IL Arnold-Wilbert Corp. Goldsboro, NC Arrow Vault Co., Inc. Lafayette, IN Atlas Concrete Products, Inc. Orlando, FL Austin Concrete Products Dover, NH Babylon Vault Co. New Windsor, MD Badger Burial Vault Co. Eau Claire, WI Bailey Monument & Vault Co. Waycross, GA Baumgardner Products Co. Akron, OH Baxter Burial Vault Cincinnati, OH Baxter Vault Co. Baxter Springs, KS Beck Vault Co. Rome, NY Bell Vault & Monument Miamisburg, OH Brewster Vaults & Monuments Millville, NJ Brown-Wilbert, Inc. Morris, MN Brown-Wilbert, Inc. St. Paul, MN Bruns Norwalk Vault Co. St. Louis, MO Brutsche Concrete Products Battle Creek, MI Brutsche Concrete Products Benton Harbor, MI Buckeye Vault Service, Inc. Mansfield, OH C & M Precast Kerrville, TX Calumet Wilbert Vault Co. Inc. Gary, IN Capital Precast, Ltd. St. Johns, NL, Canada Carolina-Doric, Inc. Florence, SC Carolina-Doric, Inc. Snow Camp, NC Cemex, Inc. Lake Worth, FL Central Burial Vaults, Inc. Marlow, OK

NCBVA Certified Vault Manufacturing Plants NCBVA proudly recognizes the following companies that have a current standing in the Plant Certification Program Central Burial Vaults, Inc. Oklahoma City, OK Central Burial Vaults, Inc. Tulsa, OK Central New York Vault Co. Cortland, NY Century Vault Co., Inc. West Barnstable, MA Charleston Wilbert Summerville, SC Cheboygan Cement Products Co. Cheboygan, MI Chesapeake Burial Vault Co. Barkley, MD Christy Vault Co., Inc. Colma, CA Columbus-Beier Vaults Columbus, WI Cooper Wilbert Vault Co. Middletown, DE Cordeiro Vault Co., Inc. Vallejo, CA Costello & Company Vaults Smith Falls, Ontario, Canada Creter Vault Corp. Flemington, NJ Crummitt & Son Vault Corp. Martins Ferry, OH D.G. Robertson, Inc. Williston, VT Dardanelle Vault & Monument Dardanelle, AR Deihl Vault & Precast Co. Orangeville, PA Delaware Valley Vault Co. Blackwood, NJ DePue Wilbert Vault Savannah, GA Detroit Wilbert Vault Corp. Detroit, MI Doody Burial Vaults, Inc. Winchendon, MA Doric Concrete Vaults Inc. Garden City, KS Doric Concrete Vaults, Inc. Great Bend, KS Doric Concrete Vaults Inc. Osage City, KS Doric of Kansas Vault Iola, KS Doric of Nashville, Inc. Nashville, TN Doric of Northeast Arkansas Jonesboro, AR Doric of Tennessee Cowan, TN Doric Concrete Vaults Limon, CO Doric Concrete Vaults, Inc. Newton, KS Doric Manufacturing Co. Boaz, AL

Doric Mississippi, Inc. Jackson, MS Doric-South, Inc. Demopolis, AL Doric Vault of Connecticut North Haven, CT Doric Vault of Eastern NY, Inc. Hudson, NY Doric Vault of Western NY, Inc. Depew, NY Doric Vault Co. Griffin, GA Dura Vault North Bend, OH Eagle Burial Vault Co. of LA Ruston, LA Eagle Burial Vaults Perry, GA Esterly Burial Vault Co. West Reading, PA Evans Eagle Vaults, Inc. Leola, PA Everlasting Vault Co. Randallstown, MD Flagg-Palmer Precast, Inc. Oxford, MA Florida Wilbert, Inc. Jacksonville, FL Fond du Lac Wilbert Vault Fond du Lac, WI Forsyth Bros. Concrete Prod. Terre Haute, IN Forsyth Bros. Burial Vaults Fithian, IL Fort Myers Wilbert Vault Service Fort Myers, FL Gettysburg Burial Vault Co. Gettysburg, PA Golden Eagle Vault Co. Rocky Mount, VA Grable Vault Co. Logansport, IN Graffius Burial Vault Co. Sinking Springs, PA Granite State Doric Newport, NH Gross Vault Co. Thomasville, GA Hairfield Vault Co. Hickory, NC Hardy Doric, Inc. Chelmsford, MA Harn Vault Service Massillon, OH Harris Precast La Porte, IN Hicks Industries, Inc. Davie, FL Hicks Industries, Inc. Mulberry, FL Horton Precast Girard, PA Huntingburg Vault Co. Huntingburg, IN

For information on NCBVA’s exclusive Plant Inspection and Certification Program, please contact NCBVA Headquarters at 1-888-88-NCBVA or use application form on the next page.

Jacson, Inc. Henderson, TX Jefferson Concrete Corp. Watertown, NY Josten Wilbert Vault Co. Sioux Falls, SD Kansas City Wilbert Grandview, MO Lake Shore Burial Vault Co. Brookfield, WI Lavaca Vault Co. Lavaca, AR Lindquist Concrete Products Ogden, UT Louisell-Davis Vault Service Chattanooga, TN Lycoming Burial Vault Co. Inc. Montoursville, PA Marion Vault Works Marion, IN Mark H. Bott Co. Ogden, UT Master Grave Service Athens, GA McDowell Doric Vault Co. Fletcher, NC Memphis Burial Vault Co. Memphis, TN Mercer Vault Company Fredericksburg, VA Milan Burial Vault, Inc. Milan, MI Minchew Concrete Products Co. Waycross, GA Minnick Services Corp. Fort Wayne, IN Montgomery Vault Co. Woodsboro, MD Montgomery Vault Co. Rockville, MD Moore Wilbert Vault Co. Evans, GA Neher Burial Vault Co. Springfield, OH Nor-Don Vault Co. Inc. Strafford, MO North Central Mich. Vault Srvc. Cadillac, MI Northwest PA Burial Service Cochranton, PA Norwalk Vault Co. Johnstown, PA Odon Vault Company, Inc. Odon, IN Omaha Wilbert Vault, Inc. Omaha, NE Ostwalt Vault Co. Concord, NC Palm Vault Co. Ada, OK Patriot Vault Co. Park Hills, MO Panhandle Vaults Amarillo, TX

continued . . . December 2012 l NCBVA.ORG

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NCBVA Certified Vault Manufacturing Plants (Continued)

Pennsylvania Concrete Vault Co. Greensburg, PA Perfection Vault Woodson, IL Phenix Vault Phenix City, AL Pioneer Vault, Inc. Doylestown, PA Poplar Bluff Doric Vaults, Inc. Poplar Bluff, MO Precast Concrete Products, Inc. Blissfield, MI Precision Precast Inc. Pittsfield, MA Quality Burial Vault Co. Houston, TX Rex Vault Service Newton, IL Rocky Mountain Monument/Vault Sandy, UT Roland-Wilbert Vault Co. Clinton, IA Roland-Wilbert Vault Co. Marion, IA Saginaw Wilbert Vault Corp. Saginaw, MI Sam Green Vault Corp. Lynchburg, VA St. Louis Wilbert Vault Co. St. Louis, MO

Saline Vault Co. Sweet Springs, MO Santeiu Vaults Inc. Livonia, MI Sexton Wilbert Corporation Bloomington, IN Sheldon Vault Co. Sheldon, IA Shore Vault & Precast Co. Exmore, VA Simerly Concrete Products, Inc. Bristol, TN Simerly Vaults, Inc. Knoxville, TN Southern Ohio Vault Co. Portsmouth, OH Southern Vault Service Blakely, GA Spoerr Precast Concrete Sandusky, OH SI Funeral Services Cedar Hill, TX SI Funeral Services Gerard, PA SI Funeral Services Parsons, KS SI Funeral Services San Antonio, TX Sunnycrest, Inc. Auburn, NY

Superior Burial Vaults, Inc. Salt Lake City, UT Superior Vault Co. Bryantown, MD Superior Vault Co. Charlestown, IN Superior Vault Co., Ltd. Mississauga, Ont., Canada Swan’s Concrete Products Westbrook, ME Turner Vault Company Toledo, OH Vanden Boomen Burial Vaults Inc. Appleton, WI Vanden Boomen Burial Vaults Inc. Wausau, WI Vincent & Son, Inc. Galena, IL Washington Wilbert Vault Works Inc. Laurel, MD Warga Concrete Products Inc. Fort Wayne, IN Watts Vault & Monument Co. Des Moines, IA Wayne Burial Vault Co., Inc. Indianapolis, IN Welte Vault Co. Danbury, IA West Plains Vault & Mfg. Co. Pomona, MO

Whitman Vault Co. Whitman, MA Wicomico Vault Co., Inc. Salisbury, MD Wieser Precast Stewartville, MN Wieser Doric Vault Co. LaCrescent, MN Wilbert Burial Vault Co. Atlanta, GA Wilbert Burial Vault Co. Waycross, GA Wilbert Burial Vault Co. Muskegon, MI Wilbert Burial Vault Co. Traverse City, MI Wilbert Services Lancaster, NY Wilbert Vaults of Houston, Inc. Houston, TX Willbee Concrete Products Jackson, MI Williams Wilbert Des Moines, IA Williams Vault Company Emporia, VA Willmar Precast Co. Willmar, MN Zeiser Wilbert Vault Co. Elmira, NY

National Concrete Burial Vault Association, Inc. Member Application for Plant Inspection

Name of Plant ___________________________________________________________________________ Plant Mailing Address______________________________________________________________________ Plant Street Address_______________________________________________________________________ Plant Telephone_________________

Fax Number_______________________________________

Owner’s Name_____________________________ Evening Phone______________________________ Plant Manager/Contact Person__________________ Evening Phone_______________________________ Types of Outer Burial Receptacles Produced  Top Seals  Air Domes  Sectionals Other________________________________________________ Please return this application with full payment to: The National Concrete Burial Vault Association, Inc. P.O. Box 917525 Longwood, FL 32791 (888) 88-NCBVA Fax (407) 774-6751 20

NCBVA.ORG l December 2012

For a NCBVA member in good standing, the Plant Certification Inspection fee is $1295.


INDUSTRY NEWS ’N NOTES 2013 CALENDAR February 4-8 World of Concrete Las Vegas Convention Center Las Vegas, NV February 23-25, 2013 NCBVA Annual Convention & Exposition Gaylord Palms Resort Kissimmee, FL March 14-16 Casket & Funeral Supply Assn. Winter Seminar The Roosevelt New Orleans New Orleans, LA April 10-13 International Cemetery, Cremation & Funeral Assn. (ICCFA) Annual Convention & Exposition Tampa Convention Center & Marriott Waterside Hotel Tampa, FL April 25-28 International Order of The Golden Rule Annual Conference & Supplier Showcase The Peabody Hotel Memphis, TN August 7-10 Cremation Assn. of North America Annual Convention Washington, DC October 20-23 National Funeral Directors Assn. Int’l. Convention and Exposition Austin Convention Center Austin, TX

Carolina-Doric, Inc. receives sales award for overall top sales from Doric Vice President of Marketing, Jim Wiens. Pictured (l-r): Jim Woods, Jim Wiens, Doug Evans, and Shane Phillips

Doric Honors Sales Achievements

Doric Products presented awards for outstanding sales over the past fiscal year at its meeting this fall at Niagara Falls. Top honors went to Doug Evans and Jim Woods of Carolina-Doric, Inc., based in the Florence, SC area. They received the #1 Dealer Sales Award as well as Greatest Number Sold among other categories for their division. Additional winners of the overall awards include: Top Cremation Product Sales Award Wieser Step & Vault Co., LaCrescent, MN Daisy Chrisom Award Carolina-Doric, Inc., Florence, SC Overall Greatest Percentage of Increase Div. I – Chesapeake Burial Vault Co., Ingleside, MD Div. II – Doric Burial Vault Co., Griffin, GA Div. III – R3 Enterprises, LLC, Port Jervis, NY Div. IV – Golden Eagle Vault Co., Rocky Mount, VA Bronze Category Winners Greatest Number Sold Div. I - Superior Vault Co. LTD, Ontario, Canada Div. II – Rocky Mtn. Monument & Vault, Salt Lake City, UT Div. III – Cemex, Lake Worth, FL Div. IV – Superior Vault Co. LTD, Ontario, Canada Greatest Percentage of Increase Div. II – Watts Vault & Monument Corp., Montezuma, IA Rocky Mtn. Monument & Vault, Salt Lake City, UT

Lydian Category Winners Greatest Number Sold Div. I – Carolina-Doric, Inc., Florence, SC Div. II – Mercer Vault Co., Fredericksburg, VA Div. III – Doody Burial Vaults, Inc., Winchendon, MA Div. IV – Century Vault Co., Inc., West Barnstable, MA Greatest Percentage of Increase Div. I – Chesapeake Burial Vault Co., Ingleside, MD Div. II – Mercer Vault Co., Fredericksburg, VA Div. III – Doody Burial Vaults, Inc., Winchendon, MA Athenian Category Winners Greatest Number Sold Div. I – Carolina-Doric, Inc., Florence, SC Div. II – Doric Burial Vault Co., Griffin, GA Div. III – Beck Vault Co., Rome, NY Div. IV – Williams Vault Co., Emporia, VA Greatest Percentage of Increase Div. I – Doric Vault of W. New York, Inc., Buffalo, NY Div. II – Sam Green Vault Corp., Madison Heights, VA Continued on page 22 December 2012 l NCBVA.ORG

21


INDUSTRY NEWS ’N NOTES We Want to Hear From You!!

We at the National Concrete Burial Vault Association Bulletin would love to hear from you. Please take a few minutes and send us a press release about your happenings. We’re interested in details about special events, individuals who deserve recognition, awards, and new services you are providing. Suppliers: let us know about your new products and services. Color or black and white photos are also welcome. Send to jan@

Doric , continued from page 21

Div. III – Robert Drago’s Son, LTD., Pomona, MO Div. IV – J.P. Vincent & Sons, Inc., Galena, IL Patrician Category Winners Greatest Number Sold Div. I – Hairfield Vault Companies, Inc., Newton, NC Div. II – Abel Vault & Monument Co., Pekin, IL D. of K., Inc., Iola, KS Sam Green Vault Corp., Madison Heights, VA Div. III – Grable Vault Co., Logansport, IN Div. IV – Dardanelle Vault & Memorial, Dardanelle, AR Greatest Percentage of Increase Div. I – Southern Ohio Vault Co., New Boston, OH Div. II – Southern Vault Services, Inc., Blakely, GA Div. III – Spoerr Precast Concrete, Inc., Sandusky, OH Phoenix Category Winners Greatest Number Sold Div. I - Concrete Vaults, Inc., Newton, KS Div. II – Forsyth Brothers Concrete Products, Terre Haute, IN Div. III – The Everlasting Vault Co., Randallstown, MD Div. IV – J.P. Vincent & Sons, Inc., Galena, IL Greatest Percentage of Increase Div. I – Saline Vault Co., Sweet Springs, MO Div. II - D. of K., Inc., Iola, KS Div. III – The Everlasting Vault Co., Randallstown, MD 22

NCBVA.ORG l December 2012

Wilbert Honors Ultimate Service Providers Wilbert Funeral Services, Inc. has named 60 Wilbert licensees as Ultimate Service Providers for the year 2012. The Ultimate Service Provider is the highest service honor possible for Wilbert licensees, earned by passing rigorous on-site inspections in manufacturing and service. Honorees by state are: Arkansas: SI Funeral Services, A Div. of Suhor SI Funeral Services, A Div. of Suhor Industries, Inc., Rolla Industries, Inc., Lavaca SI Funeral Services, A Div. of Suhor Arizona: Mickelson & Ray, Inc., Phoenix Connecticut Elm Cap Industries, West Hartford Florida Gulf Coast Wilbert, Inc., Crestview Georgia Master Grave Service, Inc., Bogart Iowa Clinton Wilbert Vaults, Inc., Clinton Wilbert Burial Vault Co., Fort Dodge Roland-Wilbert Vault Co., Inc., Marion Sioux City Wilbert Vault Co., Sioux City Waterloo Wilbert Vault Co, Waterloo . Illinois Northern Illinois Vault Co., Inc., Belvidere Decatur Wilbert Vault, Decatur Knauer Industries, LLC, Joliet Peoria Wilbert Vault Co., Inc., Metamora Quincy Wilbert Vault Co, Quincy Sterling Vault Co., Sterlin.g Schultz Wilbert Vault Co., Streator Indiana Akron Concrete Products, Inc., Akron Minnick Services Corp., Fort Wayne Richmond Wilbert Vault, Richmond Terre Haute Wilbert Burial Vault Co., Terre Haute Kansas SI Funeral Services, A Div. of Suhor Industries, Inc., Kinsley Maryland Richards-Wilbert, Inc., Hagerstown Michigan Brutsche Concrete Products, Battle Creek Saginaw Wilbert Vault Corp, Saginaw Minnesota Brown-Wilbert, Inc., Lakeville Brown-Wilbert, Inc., Mankato Brown-Wilbert, Inc., Morris Brown-Wilbert, Inc., St. Cloud Brown-Wilbert, Inc, St. Paul Missouri SI Funeral Services, A Div. of Suhor Industries, Inc., Mountain Grove

Industries, Inc., Springfield St. Louis Wilbert Vault Co., St. Louis

North Carolina Asheville Wilbert Vault Service, Inc., Candler Yates Wilbert Vault Co., Inc., Charlotte Arnold Wilbert Corp., Goldsboro Oldcastle-Adams Products, Inc., Greensboro Hairfield-Wilbert Burial Vault Co., Valdese Nebraska Nebraska Wilbert Vault Co., Norfolk New York Sunnycrest Wilbert, Auburn Ohio Turner Vault Lima, Lima Turner Vault Company, Northwood Oklahoma SI Funeral Services, A Div. of Suhor Industries, Inc., Lawton SI Funeral Services, A Div. of Suhor Industries, Inc., Oklahoma City SI Funeral Services, A Div. of Suhor Industries, Inc., Sulphur SI Funeral Services, A Div. of Suhor Industries, Inc., Tulsa South Carolina Columbia Wilbert Vault Co, Cayce Wilbert Burial Vault Co, Inc., Greenville Charleston Wilbert Vault Co, Summerville Tennessee Lawrenceburg Burial Vault Co, Lawrenceburg Texas Wilbert Vaults of Houston, LLP, Houston SI Funeral Services, A Div. of Suhor Industries, Inc., San Antonio Virginia Richards-Wilbert, Inc., Mt. Jackson Roland Vaults, Ltd, Norfolk Wisconsin Brown-Wilbert, Inc., Chippewa Falls Brown-Wilbert, Inc., DePere Brown-Wilbert, Inc., LaCrosse Brown-Wilbert, Inc., Milwaukee Brown-Wilbert, Inc., Sun Prairie


December 2012 l NCBVA.ORG

23


NCBVA

National Concrete Burial Vault Association, Inc.

Presorted Standard US POSTAGE PA I D MID FL, FL PERMIT NO. 0076

P.O. Box 917525 â&#x20AC;˘ Longwood, FL 32791

RETURN SERVICE REQUESTED

C O R P O R AT E SPONSORS Gold

Wishing you peace and health this holiday season NCBVA Board of Directors and Staff

Silver


Bulletin 2012 December