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BULLETIN THE

of the National Concrete Burial Vault Association

April 2012

Spring! For many parts of the U.S., the winter of 2011-2012 was mild, easing the challenges of winter burials. A glorious spring has arrived ahead of schedule.


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National Concrete Burial Vault Association, Inc. P.O. Box 917525 Longwood, Florida 32791 http://www.ncbva.org   .#"6!s&AX   President Hubert McQuestion Lake Shore Burial Vault Co. Brookfield, WI President-Elect Michael Crummitt Crummitt & Son Vault Co. Martins Ferry, OH Secretary/Treasurer Jerry Russell Southern Ohio Vault Co. Portsmouth, OH Immediate Past President Stephen Hatfield Hicks Industries, Inc. Mulberry, FL

TABLE OF CONTENTS OSHA Citations ........................... 6 More Advice on What to Do By J. Scott Calkins NCBVA Legal Counsel

Industry Calendar of Events ........ 8 From Banking to a Real Business ...and making a difference in people’s lives ......................... 12 By Sylvia Heidemann NCBVA Staff Writer

Directors Mark Bates The Norwalk Vault Company Bridgeport, CT Ed Bruns Bruns-Norwalk Vault Co. St. Louis, MO Steve Handley Handley Precast Systems, Inc. Glendale, AZ

Industry News ’N Notes ............. 16 Membership Application ............ 18

NCBVA Certified Plants ............. 19

Dave Long Eagle Burial Vault Association Joliet, IL Curt Shannon SI Funeral Services Ennis, TX Blake Swinford Trigard Vaults / Greenwood Plastics Danville, IL Greg Tilley Ideal Burial Vault Co., Inc. Depew, NY Steve Vincent Doric Products, Inc. Marshall, IL Dennis Welzenbach Wilbert Funeral Services Broadview, IL Executive Director Thomas A. Monahan, CAE Certified Association Management Co. Longwood, FL Legal Counsel J. Scott Calkins, Esq.

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Fat States Create Special Burial Needs 4HE &EBRUARY  ISSUE OF The Bulletin focused on the obesity epidemic in the U.S. and its effect on the burial vault industry. The STATISTICSHAVERECENTLYBEENRELEASED by CalorieLab, Inc. There were some shifts INTHERANKSFROM BUT-ISSISSIPPIHAS once again claimed the title of fattest state (for the sixth consecutive year). In general, states in the West and New England rank lowest in the fattest states rankings, while states in the South and the Rust Belt tend to rank highest. Thinnest States Colorado repeats as the slimmest state, Most Obese States DESPITE AN INCREASE IN OBESITY OF  Alabama was once again in second place, percent over three years. The District while Tennessee dropped from last year’s of Colombia was the second slimmest tie with that state down to fourth place. West state, changing places with Connecticut. Virginia rose from fourth place last year to third place this year. Kentucky rose from last Ranking & Obesity Change year’s seventh place to tie with last year’s Florida rose the most in the rankings for ďŹ fth fattest state, Louisiana.  RISING SEVEN PLACES WHILE .EVADA According to CalorieLab, Mississippi dropped the most (eight places). TOOKlRSTPLACEINBASEDONTHETHREE Rhode Island’s three-year obesity avyear average used in the rankings, but its ERAGE ROSE THE MOST  PERCENT WHILE one-year overweight and its one-year obesity !LASKASFELLTHEMOSTPERCENT .EVADA percentages fell in comparison to the previ- Arizona, New York and Minnesota were the ous year, while Alabama’s one-year ďŹ gures only other states for which three-year averrose. If this trend continues, Alabama may age obesity rates fell. displace Mississippi as the fattest state To see how all states shaped up, visit within two years. www.calorielab.com.

Top 10 “Fatâ€? States % of population that is “obeseâ€?* -ISSISSIPPI  Alabama 32.3% West Virginia 32.2% Tennessee 31.9% Kentucky (tie) 31.5% Louisiana (tie) 31.5% /KLAHOMA  3OUTH#AROLINA  !RKANSAS  -ICHIGAN  *According to the Center for Disease Control (CDC), obesity is deďŹ ned as having a BODYMASSINDEX"-) OFORMORE

National Cemetery Adopts Geospatial Technology Arlington National Cemetery began using geospatial technology last month to manage its cemetery operations in a move ofďŹ cials say makes them nearly paperless. “Probably the biggest thing that the geospatial system does for us is it eliminates the need for paper,â€? said retired Army Col. Jack Lechner, the cemetery’s administrator, during a public demonstration of the technology on March 15. “Prior to the use of that system, we had requirements to photocopy schedules and distribute copies of schedules, make manual notations on schedules,â€? he said. 4

NCBVA.ORG l April 2012

There are so many people involved with funerals at Arlington National Cemetery ––various [branches of service], chaplains, bands, chapels, buglers––“you could imagine the amount of reproduction we were doing,� Lechner said. Synchronizing this into in a digital format has provided tremendous savings in time, effort and money, he said. Lechner described the system formerly used to manage cemetery operations that is moving toward becoming fully digital. “It probably took about three or four people constantly devoted to the process of paper management,� he explained. “Whether it was paper copying, paper production,

paper distribution ‌ that process has gone away. “Those individuals in the workforce are now able to devote themselves to the actual core tasks and services to families that we’re here to [provide],â€? he added. Lechner noted while this new innovative system has helped organize cemetery operations, the paper system isn’t obsolete ––yet. “We’re still maintaining the paper copies of the maps that we’ve been using for quite a while,â€? he said. “After a test period, we’ll see if there’s a need for us to actually continue to maintain the paper copies or if we can go strictly digital.â€?


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More Advice on What to Do If You Receive An OSHA Citation By J. Scott Calkins, Esq. NCBVA Counsel In case you have allegedly failed in areas of compliance as established by the Occupational Safety and Health Administration (OSHA), it’s a good idea to know and understand your rights and options for addressing any violations. In the February Bulletin I advised those of you who may be visited by an OSHA inspector and subsequently receive a citation that you have only 15 days to either accept it or contest it. Before you decide to ďŹ le a Notice of Intent to Contest, however, I strongly recommend that you request an informal conference with the OSHA area director to discuss the citation. Requesting an informal conference will provide you with some or all of the following: s!BETTEREXPLANATIONOFTHEVIOLATIONSCITED s!MORECOMPLETEUNDERSTANDINGOFTHESPECIlCSTANDARDSTHATAPPLY s4HEOPPORTUNITYTONEGOTIATEANDENTERINTOANINFORMALSETTLEMENTAGREEMENT s$ISCUSSIONOFWAYSTOCORRECTVIOLATIONS s$ISCUSSIONOFISSUESCONCERNINGPROPOSEDPENALTIES s$ISCUSSIONOFPROPOSEDABATEMENTDATESAND s4HEOPPORTUNITYTORESOLVEDISPUTEDCITATIONSANDPENALTIES ANDTHEREBYELIMINATE the need for the more formal procedures associated with litigation before the OSHA Review Commission. Option 2: Taking Appropriate Action If you choose not to contest the violations, or reach an informal settlement with the Agency, you will be required to take appropriate action to address the speciďŹ c violations for which you have been cited. The date by which this must be done and the documentation showing that the actions have been taken vary, depending upon their severity. In the OSHA Field Operations Manual (FOM) $IRECTIVE#0,    EFFECTIVE DATE!PRIL  THE!GENCYCLASSIlESTWOTYPESOFSEVERITYnnh3ERIOUSvANDh/THER Than-Serious.â€? You may wish to familiarize yourself with the FOM (available on www. OSHA.gov). For your convenience in the meantime, however, here are those two deďŹ nitions as described in the FOM: Serious Violations - Section 17(k) of the Act provides that “a serious violation should be deemed to exist in a place of employment if there is a substantial probability that death or serious physical harm could result from a condition that exists, or from one or more practices, means, methods, operations, or processes that have been adopted or are in use, in such place of employment unless the employer did not, and could not with the exercise of reasonable diligence, know of the presence of the violation.â€? Other-Than-Serious Violations - This type of violation shall be cited in situations where the accident/incident or illness that would most likely result from a hazardous condition would probably not cause death or serious harm, but would have a direct and immediate relationship, to the safety and health of employees. (Note: In addition to serious and other-than-serious violations, other violations deďŹ ned in the FOM include Willful Violations and Criminal/Willful Violations.)

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Correcting “Seriousâ€? Violations Serious violations require abatement certiďŹ cation to contain more detailed proof. The ABATEMENTDATEITSELFABATEMENTSDESCRIBEDINTHE&EBRUARYISSUE MAYBECONTESTed if you are unable to meet that deadline for action because of uncontrollable events or other circumstances. To do this, you must ďŹ le a Petition for ModiďŹ cation of Abatement with the OSHA area director. The petition must be in writing and must be submitted as soon as possible, but no later than one working day after the prescribed abatement date. In addition, to show clearly that you have made a good faith effort to comply, the Petition for ModiďŹ cation of Abatement must include all of the following information before OSHA considers it: A 3TEPSYOUHAVETAKENTOACHIEVECOMPLIANCE ANDDATESTHOSESTEPSWERETAKEN B !DDITIONALTIMEYOUNEEDTOCOMPLY C !NEXPLANATIONOFWHYYOUNEEDADDITIONALTIME (d) Interim steps you are taking to safeguard your employees against the CITEDHAZARDS UNTILTHEABATEMENTISCOMPLETEDAND (e) A certiďŹ cation that the petition has been posted, the date of posting and, when appropriate, a statement that the petition has been furnished to an authorized representative of the affected employees. The petition must remain posted for WORKINGDAYS DURINGWHICHEMPLOYEESMAYlLEANOBJECTION

   

Obviously, the best course of action is to avoid all these time-consuming and costly procedures by ensuring that your facility and your delivery methods are in compliance with the regulations. More on Contesting OSHA Citations Once again, for the record, if you want to contest any portion of your citation, you must submit a Notice of Intent to Contest in writing to the OSHA area ofďŹ ce within 15 working days after receipt of the Citation and NotiďŹ cation of Penalty. (I recommend sending a certiďŹ ed letter with acknowledgment of receipt.) This requirement applies even if you have voiced your disagreement with a citation, penalty or abatement date during a telephone conversation or an informal conference. Obtaining appropriate, experienced legal counsel is recommended if such citation involves a large penalty against your single (or multiple) locations. No matter what course of action you choose, understand that it is going to cost you a considerable amount of time––yours and that of your ofďŹ ce staff––and money. The Notice of Intent to Contest must clearly state what is being contested––the citation, the penalty, the abatement date or any combination of these factors. In addition, the NOTICEMUSTSTATEWHETHERALLTHEVIOLATIONSONTHECITATION ORJUSTSPECIlCVIOLATIONS ARE being contested. From a legal standpoint, a proper contest of any item suspends your obligation to abate and pay until the item contested has been resolved. But keep in mind, if you contest only the dates indicated on the citation or if you contest only some items on the citation, you are not off the hook on any other items. You must correct any items you are not contesting by the abatement date. Once you have received OSHA citations, you will be involved in “bureaucracy at work,â€? including conferences, possibly being required to submit more documents, presenting your case before governmental hearing boards, etc. Prior to this stage regarding your right to contest, I repeat, it would be wise to obtain experienced and appropriate legal counsel. Editor’s note: Research for this column was obtained through www.osha.gov and www.oshainfo. gatech.edu. Compliance with the regulations of any city, state or federal agency is an important issue for survival in business. It is recommended that owners (or managers) of burial vault companies be proactive in knowing what regulations apply and how to be in compliance with them.

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2012 INDUSTRY CALENDAR April 19-21 Order of the Golden Rule Annual Conference & Supplier Showcase Renaissance Arlington Capital View Hotel Arlington, VA April 27-29 NFDA Professional Women’s Conference Crowne Plaza Hotel at Bell Tower Shops Fort Myers, FL May 2 Crematory Operators Certification Conference Marriott Downtown Hartford, CT May 17-19 NFDA Asia Funeral Expo & Conference Hong Kong Exhibition Centre Hong Kong, China

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August 4-9 Natl Funeral Directors & Morticians Association 75th Annual Convention & Expo The Mirage Casino Hotel Las Vegas, NV August 15-18 CANA 94th Annual Convention The Westin Bayshore Vancouver, BC, Canada September 19-22 Selected Independent Funeral Homes 94th Annual Meeting The Westin Copley Place Boston, MA October 7-10 NFDA International Convention & Expo Charlotte Convention Center Charlotte, NC November 14-15 Casket & Funeral Supply Association Fall Conference & Trade Show Indianapolis, IN


Wilbert Honors Ultimate Service Providers Wilbert Funeral Services, Inc. has named 59 Wilbert licensees as Ultimate Service Providers for the year 2011. The Ultimate Service Provider is the highest service honor possible for Wilbert licensees, earned by passing rigorous on-site inspections in manufacturing and service. Honorees by state are: Arkansas SI Funeral Services, A Div. of Suhor Industries, Inc., Lavaca Florida Gulf Coast Wilbert, Inc., Crestview Georgia Bailey Monument & Vault Co., Waycross Iowa Burlington Wilbert Vault Works, Inc., Burlington Clinton Wilbert Vaults, Inc., Clinton Roland-Wilbert Vault Co., Inc., Marion Sioux City Wilbert Vault Co., Sioux City Waterloo Wilbert Vault Co., Des Moines Illinois Northern Illinois Vault Co., Belvidere Kelley Vault Co., Inc., Danville Knauer Industries, LLC, Joliet Peoria Wilbert Vault Co., Inc., Metamora Quincy Wilbert Vault Co., Quincy Sterling Vault Co., Sterling Schultz Wilbert Vault Co., Streator Indiana Minnick Services Corp., Fort Wayne Richmond Wilbert Vault, Richmond Terre Haute Wilbert Burial Vault Co., Terre Haute Sexton Wilbert Corp., Bloomington Kansas SI Funeral Services, A Div. of Suhor Industries, Inc., Kinsley SI Funeral Services, A Div. of Suhor Industries, Inc., Wamego SI Funeral Services, A Div. of Suhor Industries, Inc., Wichita Maryland Richards-Wilbert, Inc., Hagerstown Michigan Brutsche Concrete Products, Battle Creek Saginaw Wilbert Vault Corp., Saginaw Minnesota Brown-Wilbert, Inc., Lakeville Brown-Wilbert, Inc., Mankato Brown-Wilbert, Inc., Redwood Falls Brown-Wilbert, Inc., St. Cloud Missouri SI Funeral Services, A Div. of Suhor Industries, Inc., Grandview

SI Funeral Services, A Div. of Suhor Industries, Inc., Moberly SI Funeral Services, A Div. of Suhor Industries, ,QF6SULQJÂżHOG SI Funeral Services, A Div. of Suhor Industries, Inc., Rolla SI Funeral Services, A Div. of Suhor Industries, Inc., St. Joseph St. Louis Wilbert Vault Co, St. Louis SI Funeral Services, A Div. of Suhor Industries, Inc., Mountain Grove North Carolina Asheville Wilbert Vault Service, Inc., Candler Yates Wilbert Vault Co., Inc., Charlotte Arnold Wilbert Corp., Goldsboro Oldcastle-Adams Products, Inc., Greensboro Wilbert Burial Vault Co., Lumberton North Dakota Brown-Wilbert, Inc., Fargo Northern Wilbert Vault Services, Grand Forks Ohio Baxter Burial Vault Service, Inc. Cincinnati Turner Vault Lima, Lima Bell Vault & Monument Co., Miamisburg Turner Vault Company, Northwood Oklahoma SI Funeral Services, A Div. of Suhor Industries, Inc., Lawton SI Funeral Services, A Div. of Suhor Industries, Inc., Oklahoma City SI Funeral Services, A Div. of Suhor Industries, Inc., Sulphur SI Funeral Services, A Div. of Suhor Industries, Inc., Tulsa South Carolina Columbia Wilbert Vault Co., Cayce Wilbert Burial Vault Co, Inc., Greenville Charleston Wilbert Vault Co., Summerville Tennessee Lawrenceburg Burial Vault Co., Lawrenceburg Texas Wilbert Vaults of Houston, LLP, Houston SI Funeral Services, A Div. of Suhor Industries, Inc.,San Antonio Virginia Richards-Wilbert, Inc., Mt. Jackson Richards-Wilbert, Inc/Roanoke Valley, Salem

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From Banking to a Real Business . . . and making a difference in peopleâ&#x20AC;&#x2122;s lives A majority of owners of burial vault manufacturing companies have worked their way up through their familyâ&#x20AC;&#x2122;s businesses. However, not everyone ďŹ ts that mold. Hereâ&#x20AC;&#x2122;s a close look at a young entrepreneur who relishes a challenge. He started from the outside and worked his way in by purchasing a burial vault business that was in its fourth generation of family ownership.

By Sylvia Heidemann Staff Writer

Norwalkâ&#x20AC;&#x2122;s ofďŹ ce staff: (L - R, back row) Edith, Mark, Marcia and Bob. (Front, L - R) Yvellise and Terri.

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â&#x20AC;&#x153;I

know I have a non-traditional background for a â&#x20AC;&#x2DC;vault guy,â&#x20AC;&#x2122;â&#x20AC;? acknowledges Mark Bates, whoâ&#x20AC;&#x2122;s been owner of Norwalk Vault in Bridgeport, CT for more than ďŹ ve years. â&#x20AC;&#x153;My family wasnâ&#x20AC;&#x2122;t involved in the funeral industry, so I hadnâ&#x20AC;&#x2122;t even considEREDITASACAREEROPTION)JUSTSTEEREDINTHEGENERAL direction of business. After I received my MBA from the Wharton School, I went into investment banking and private equity and STAYEDTHEREFORABOUTYEARS)DIDWELL BUT)STARTEDTOFEEL like something was missing. I wanted to get into a business that was realâ&#x20AC;&#x201C;â&#x20AC;&#x201C;that made a difference in peopleâ&#x20AC;&#x2122;s lives. The opportunity came up to buy the former Norwalk Wilbert Vault from the Pirozzoli family, and the Bates family took it.â&#x20AC;? Like many other newcomers to the burial vault industry, Mark was under the assumption that it was a recessionproof business. â&#x20AC;&#x153;Iâ&#x20AC;&#x2122;ve since discovered it is not recession-proof, but it is a relatively stable business,â&#x20AC;? he states. â&#x20AC;&#x153;Itâ&#x20AC;&#x2122;s deďŹ nitely

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The production crew is pictured in front of ďŹ nished burial vaults. (L - R, back row) Duke, Bernan, Oscar, Mike, Terry and Jaimie. (Front, L - R) Humberto, Scotty, Jonathan and Julio. Not shown: Ariel. not immune to the ups and downs of the economic climate or changes in consumer trends. Iâ&#x20AC;&#x2122;m thankful the Pirozzolis are still very much involved in the business that was started in 1932. I value their input, experience and wisdom.â&#x20AC;? Mark continues, â&#x20AC;&#x153;My learning curve has been helped tremendously by feet-on-the-ground training from the Pirozzolis, my distributors, and even from some of the vault companies with which we have friendly competition. In addition, I am blessed with a talented staffâ&#x20AC;&#x201C;â&#x20AC;&#x201C;most of whom have been with the company or in the industry for more than YEARS-ANYHAVE YEARSOFEXPERIENCE7ITHTHATKINDOF support behind me, Iâ&#x20AC;&#x2122;ve felt more free to apply what I learned in other businesses, to develop new strategies to help the business grow. â&#x20AC;&#x153; And Grow It Has â&#x20AC;&#x153;I was fortunate to leave banking at the right time,â&#x20AC;? says Mark. â&#x20AC;&#x153;I JUMPEDOUTOFONEINDUSTRYTHATWASUNDERGOINGSIGNIlCANTCHANGE because of an â&#x20AC;&#x2DC;economic bubbleâ&#x20AC;&#x2122; and landed in another that was undergoing change because of a â&#x20AC;&#x2DC;manufacturing capacity bubble.â&#x20AC;&#x2122; Since BUYING.ORWALK6AULTIN WEVEHADTHEOPPORTUNITYTOROLLINTWO other regional vault companies because the owners shared our vision about the future of the industry. Raul Valentin of Tri-County Vault and 0AUL6ACCAROOF$ORIC6AULTOF#ONNECTICUTJOINEDUSBECAUSETHEYAGREED that the only way to thrive in this shrinking industry is to continually ďŹ nd ways to eliminate overhead and to reduce the ďŹ xed cost per vault manufactured and delivered.â&#x20AC;? -ARKCONTINUES h7ENOWHAVEEMPLOYEESINTHEPRIMARYFACILITY WHERE WEMANUFACTUREANDDELIVERMORETHAN CONCRETEVAULTSUNDERTHE7ILBERT Doric and Trigard brands. I believe Norwalk Vault is uniquely positioned in the MARKET WITH  DISTRIBUTORS IN .EW %NGLAND FROM .EW (AMPSHIRE TO .EW *ERSEY !LLCOMBINED THEREAREMORETHANHARD WORKINGMENANDWOMEN

Photo Center: When the weather gets nippy, the Bates familyâ&#x20AC;&#x201C;â&#x20AC;&#x201C; Mark, Nikki, Alex (Alexandra) and Penny the dogâ&#x20AC;&#x201C;â&#x20AC;&#x201C;stays warm together in blue ďŹ&#x201A;eece one-sies.

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Field Service team: (L - R, back row) Oscar, Gerry, Sal, Carl and Billy. (Front, L R) Joelle, Joe, Jose and Raul Jr. in the northeast who are representing our product on a daily basis. We are involved in apPROXIMATELY FUNERALSAYEAR WHETHERITSSUPPLYINGBURIALVAULTSANDORPROVIDING a wide range of services.â&#x20AC;? Teamwork is Vital Teamwork is an important component of an organization of Norwalk Vaultâ&#x20AC;&#x2122;s size, and the efďŹ ciency of that team was tested nearly two years ago when Mark and his wife adopted their daughter Alexandra, now a toddler. â&#x20AC;&#x153;When we were going through the adoption process for Alexandra,â&#x20AC;? relates Mark, â&#x20AC;&#x153;we knew we were going to have to live in Michigan for a month to complete the legal process. I was nervous going into such a situation and wanted to ensure that business would go on as usual whether I was physically in Bridgeport or not. I sat down with the team and explained the situation and asked them each to take an increased personal responsibility for their aspect of the business. I am extremely proud to say our team rose beautifully to the challenge. They all worked well together and everyone stepped up to the plate. It was a big moment for me to better appreciate how trustworthy and reliable this team is, and it was a big moment for the team to realize how talented they are.â&#x20AC;? The Cremation Challenge Mark is very aware of the challenge of cremation, which is particularly popular in New England and is experiencing a steady growth rate nationwide of 1.5 - 2 percent per year. !CCORDINGTO.&$!STATISTICSFOR FOREXAMPLE -AINEHADARATEOFPERCENT AND6ERMONTCAMEINATPERCENT4HEAVERAGERATEFORTHE53WASPERCENT Instead of dwelling on the negative aspects of the declining market volume for burial vault sales, Mark is exploring ways to keep Norwalk Vault competitive through product diversiďŹ cation. He is â&#x20AC;&#x153;very excitedâ&#x20AC;? about the potential of KryprotekÂŽ, a product line that was originally developed by the Pirozzolis. Heâ&#x20AC;&#x2122;s been working on branding in order to get more marketing attention for the product and is pleased to see some â&#x20AC;&#x153;nice growthâ&#x20AC;? in that line. He states that Kryprotek (a thermo-formed plastic liner) plays the same role in a mausoleum that a burial vault plays in a grave. A new addition to the product line is the Krypturn, an urn shaped like a triangular tube that is designed to ďŹ t inside a mausoleum crypt, even if there is a casket occupying the space. This is an option for people who want to be buried together even though one chooses a traditional casket and the other chooses cremation. Because it has a direct application for mausoleum use (protection against pests, water damage, etc.), Mark is currently focusing his Kryprotek marketing efforts to mausoleums,

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funeral homes and cemeteries, but says that a number of vault companies are now carrying the product as well. (Conversant with using popular social media for business promotion, he has created a product demonstration video that can be viewed on YouTube, or through the product portal at www.norwalkvault.com.)

recycling. â&#x20AC;&#x153;Thereâ&#x20AC;&#x2122;s a small but nice amount of money to be made there,â&#x20AC;? HESAYSh4HEOBJECTISTOACQUIREMATTRESSESASECONOMICALLYAS possible and recycle the steel. Itâ&#x20AC;&#x2122;s win-win by helping the environMENTANDCREATINGJOBSv

Trend-watcher In addition to keeping an eye on the cremation barometer, Mark watches for other trends in the funeral industry. One of these is the demand for larger burial vaults as a result of the â&#x20AC;&#x153;obesity epidemicâ&#x20AC;? INTHE534HE&EBRUARYISSUEOFTHE.#"6!Bulletin featured THATTREND3EEUPDATEFORTHEYEARONPG â&#x20AC;&#x153;We have seen a signiďŹ cant increase in the number of oversized vaults and outer burial containers (OBCs) we are selling,â&#x20AC;? he says. â&#x20AC;&#x153;To my knowledge we have one of the biggest selections of concrete OBCs aroundâ&#x20AC;&#x201C;â&#x20AC;&#x201C;or at least in the northeast. We stock MORETHANDIFFERENTSHAPESANDSIZES WITHINSIDEWIDTHSRANGING from 17 inches up to 52 inches. Outside of Kryprotek, our biggest PERCENTAGEOFGROWTHINRECENTYEARSHASBEENINTHE INCHLINED UNITSANDTHE INCHUNLINEDUNITS!FEWVAULTCOMPANIESBUYTHE SBYTHETRAILERLOADv

Dedicated Professionals Markâ&#x20AC;&#x2122;s wife Nikki is also an entrepreneur. Trained at the Jewelry Arts Institute In New York, NY, she is a goldsmith and is widely ACCLAIMEDFORHERJEWELRY3HECREATESEACHONE OF A KINDPIECEBY hand, from start to ďŹ nish, making her own alloys and wire, and doing machining, bufďŹ ng and polishing as necessary. For more than YEARS .IKKISJEWELRYHASBEENFEATUREDATPREMIEREARTSHOWS and sold by top retailers such as Saks Fifth Avenue. (Check out her exquisite work at www.nikkibates.com.) Nikki is also an important part of the Norwalk Vault team, often accompanying Mark at trade shows to help promote the company and its products, and, most recently, taking on the daunting challenge of becoming the OSHA/Safety Compliance ofďŹ cer at the company. Mark and his wife exemplify todayâ&#x20AC;&#x2122;s young, energetic couples who are dedicated to serve. They are intensely devoted to their PROFESSIONS BUTENJOYGIVINGBACKINMANYWAYSTOTHEIRFAMILIES and communities.

Professional Networking Thereâ&#x20AC;&#x2122;s no better place to check the pulse of the industry than to be active in professional associations within the deathcare industry. At .#"6!SANNUALCONVENTIONIN&EBRUARYABOARDTHEAllure of the Seas, Director Jerry Russell was elected Secretary/Treasurer of NCBVA. Mark was elected to ďŹ ll Jerryâ&#x20AC;&#x2122;s unexpired term on the Board of Directors. Heâ&#x20AC;&#x2122;s also in demand as a speaker. Mark was on the program at the annual convention of the International Cemetery, Cremation and Funeral Association (ICCFA) held in March in Las Vegas. Because he is involved on a daily basis with the safe handling of human remains, he provided an update on safe and effective disinterment practices.

Giving Back; Community Involvement Mark Bates seems to have an indefatigable source of energy and commitment. Just as he desired to leave investment banking and enter a real business that makes a difference in peopleâ&#x20AC;&#x2122;s lives, he has a heart for kids and is currently on the Board of the non-proďŹ t â&#x20AC;&#x153;Horizons at Green Farms Academyâ&#x20AC;? (www.gfacademy.org). â&#x20AC;&#x153;Bridgeport is the largest city in Connecticut, with a population OFMORETHAN  v-ARKSAYS hANDOURUNEMPLOYMENTRATEIS MORETHANPERCENT/BVIOUSLY WEHAVEALOTOFINNER CITYKIDS who deserve the same advantages as the kids from afďŹ&#x201A;uent neighborhoods. Itâ&#x20AC;&#x2122;s a well-known fact that inner-city kids experience what has been called â&#x20AC;&#x2DC;summer slideâ&#x20AC;&#x2122;â&#x20AC;&#x201C;â&#x20AC;&#x201C;they lose academic progress over the summer because they donâ&#x20AC;&#x2122;t readily have the learning tools to keep their minds stimulated. The premise of â&#x20AC;&#x2DC;Horizonsâ&#x20AC;&#x2122; is to place under-served kids from kindergarten to eighth grade in a private school setting in summer school to give them a variety of academic and enrichment activities. The program is intended to reverse the gap between kids from afďŹ&#x201A;uent environments and those from inner These men represent the four families that came together city environments.â&#x20AC;? Mark is also involved in the early stages of GUBI (Green to make up Norwalk Vault: (L - R) Bob Pirozzoli, Al Piroz5RBAN "USINESS )NCUBATOR nnA JOBS CREATION PROGRAM FOR GREEN zoli, Raul Valentin, Mark Bates and Paul Vacarro. START UPBUSINESSESIN"RIDGEPORT/NEOFTHEPROJECTSISMATTRESS April 2012 l NCBVA.ORG

15


  

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INDUSTRY NEWS â&#x20AC;&#x2122;N NOTES Federated Funeral Directors of America, which provides business services to funeral homes, has reported that the average regular adult funeral, including casket and professional services, cost  IN$ECEMBERnnAPERCENTINCREASEOVERTHE SAMEMONTHIN4HEAVERAGEOUTERBURIALCONTAINERCOST   APERCENTINCREASEOVERTHESAMEMONTHONEYEAR ago. Trigard Unveils Memorial Rocks Trigard unveiled its latest product, Variety Monuments, at the ICCFA Convention and Expo last month in Las Vegas. These lightweight memorial rocks provide a lasting tribute to a familyâ&#x20AC;&#x2122;s loved one while enhancing the landscape of their home garden or the cemetery. The family can place cremated remains inside a compartment in the rock or simply dedicate a space in their loved oneâ&#x20AC;&#x2122;s honor after burial or scattering. In addition to the new product, Trigard introduced a wall display system to showcase the rocks. The faux rocks are crafted from molds based on natural rocks and are lined with concrete and painted in one of three natural colors. Families can choose from six styles then personalize the tribute with a bronze plaque. Continued on page 22

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NCBVA.ORG l April 2012

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Off Loading Vaults From Trucks Setting Vaults Straight Or Crossways Disinterments Operating On Steep Terrain (3-Point Hydraulic Leveling)

All Our Units Can Be Built To Accommodate Oversized Vaults We Also Offer A Fixed Boom Unit With All The Features Of Our Standard Unit A Large Selection Of Options Is Available On All Our Units

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National Concrete Burial Vault Association “Serving the death care industry with the very best”

Dues Schedule PManufacturer Member Dues are based on total units sold at this location. Please check appropriate level: P1-999 Units .........$225 P ......... P ......... P ......... PANDMORE.....

APPLICATION FOR MEMBERSHIP Key Contact____________________________________Nickname_____________ Title ______________________________________________________________ Company Name _____________________________________________________ Street Address _______________________________________________________ City _____________________ State _______________ Zip __________________ Phone ___________________________ Fax ______________________________ E-mail ____________________________________________________________ Company Web Site ___________________________________________________

PAssociate Member..... P Franchise Group........

Payment Information

P Check here if you prefer to have your mail sent to your home. Home street Address _________________________________________ City _____________________ State ______________ Zip ___________ Home Phone _________________ Home Fax ______________________

Include payment with this completed form. We accept Visa, MasterCard and American Express

COMPANY INFORMATION

PCheck is enclosed

PBurial Vault Manufacturer PCrematory

Please charge my P Visa P MasterCard

PAmex

Account #_____________________ Expiration date _________________

Mailing Information NCBVA P.O. Box 917525 Longwood, FL 32791 (888) 88-NCBVA &AX   www.ncbva.org

PFuneral Director PCemetery

PDoric PCon-O-lite

PWilbert POther

PEagle PTrigard PProvide Graveside Services

PMetal Vaults Offer sizes for

PPlastic Vaults PFiberglass Vaults PChildren PAdults POversize

PAssociate Member: Tell us in 25 words or less about your product/services

PPlease enroll me in NCBVA today! Signature indicates that you have read and agree to abide by NCBVA’s Code of Ethics and the rules that govern the National Concrete Burial Vault Association. Signature is required before this application can be processed. _________________________________________ (Signature)

___________ (Date)

CODE OF ETHICS We believe that concrete is an ideal material for the construction of burial vaults for the interment of human remains and that a properly constructed concrete burial vault is worthy of acceptance by the public. Our sales and advertising policies will be governed by standards acceptable by the public and the funeral profession and by principles advocated by the National Concrete Burial Vault Association, Inc. We pledge fair trade practices to our competitor, whose product we will not disparage. We shall conduct our business on sound business principles, striving to build a relationship of respect and confidence for the burial vault industry with the public, with the funeral director and with the cemetery’s management. We will abide by the rules and regulations of the National Concrete Burial Vault Association, Inc., thereby contributing to a stronger and greater national industry. 18

NCBVA.ORG l April 2012


5 A D & Sons Vault Co. Suffolk, VA Abel Vault & Monument Co. Canton, IL American Concrete Industries Veazie, ME American Vault Co. Cleveland, OH American Wilbert Vault Corp. Forest Park, IL Arnold-Wilbert Corp. Goldsboro, NC Arrow Vault Co., Inc. Lafayette, IN Atlas Concrete Products, Inc. Orlando, FL Austin Concrete Products Dover, NH Babylon Vault Co. New Windsor, MD Badger Burial Vault Co. Eau Claire, WI Bailey Monument & Vault Co. Waycross, GA Baumgardner Products Co. Akron, OH Baxter Burial Vault Cincinnati, OH Baxter Vault Co. Baxter Springs, KS Beck Vault Co. Rome, NY Bell Vault & Monument Miamisburg, OH Brewster Vaults & Monuments Millville, NJ Brown-Wilbert, Inc. Morris, MN Brown-Wilbert, Inc. St. Paul, MN Bruns Norwalk Vault Co. St. Louis, MO Brutsche Concrete Products Battle Creek, MI Brutsche Concrete Products Benton Harbor, MI Buckeye Vault Service, Inc. Mansfield, OH C & M Precast Kerrville, TX Calumet Wilbert Vault Co. Inc. Gary, IN Capital Precast, Ltd. St. Johns, NL, Canada Carolina-Doric, Inc. Florence, SC Carolina-Doric, Inc. Snow Camp, NC Cemex, Inc. Lake Worth, FL Central Burial Vaults, Inc. Marlow, OK

NCBVA Certified Vault Manufacturing Plants NCBVA proudly recognizes the following companies that have a current standing in the Plant Certification Program Central Burial Vaults, Inc. Oklahoma City, OK Central Burial Vaults, Inc. Tulsa, OK Central New York Vault Co. Cortland, NY Century Vault Co., Inc. West Barnstable, MA Charleston Wilbert Summerville, SC Cheboygan Cement Products Co. Cheboygan, MI Chesapeake Burial Vault Co. Barkley, MD Christy Vault Co., Inc. Colma, CA Columbus-Beier Vaults Columbus, WI Cooper Wilbert Vault Co. Middletown, DE Cordeiro Vault Co., Inc. 6ALLEJO #! Costello & Company Vaults Smith Falls, Ontario, Canada Creter Vault Corp. Flemington, NJ Crummitt & Son Vault Corp. Martins Ferry, OH D.G. Robertson, Inc. Williston, VT Dardanelle Vault & Monument Dardanelle, AR Deihl Vault & Precast Co. Orangeville, PA Delaware Valley Vault Co. Blackwood, NJ DePue Wilbert Vault Savannah, GA Detroit Wilbert Vault Corp. Detroit, MI Doody Burial Vaults, Inc. Winchendon, MA Doric Concrete Vaults Inc. Garden City, KS Doric Concrete Vaults, Inc. Great Bend, KS Doric Concrete Vaults Inc. Osage City, KS Doric Huntingburg Vault Co. Huntingburg, IN Doric of Kansas Vault Iola, KS Doric of Nashville, Inc. Nashville, TN Doric of Northeast Arkansas Jonesboro, AR Doric of Tennessee Cowan, TN Doric Concrete Vaults Limon, CO Doric Concrete Vaults, Inc. Newton, KS

Doric Manufacturing Co. Boaz, AL Doric Mississippi, Inc. Jackson, MS Doric-South, Inc. Demopolis, AL Doric Vault of Connecticut North Haven, CT Doric Vault of Eastern NY, Inc. Hudson, NY Doric Vault of Western NY, Inc. Depew, NY Doric Vault Co. Griffin, GA Dura Vault North Bend, OH Eagle Burial Vault Co. of LA Ruston, LA Eagle Burial Vaults Perry, GA Esterly Burial Vault Co. West Reading, PA Evans Eagle Vaults, Inc. Leola, PA Everlasting Vault Co. Randallstown, MD Flagg-Palmer Precast, Inc. Oxford, MA Florida Wilbert, Inc. Jacksonville, FL Fond du Lac Wilbert Vault Fond du Lac, WI Forsyth Bros. Concrete Prod. Terre Haute, IN Forsyth Bros. Burial Vaults Fithian, IL Fort Myers Wilbert Vault Service Fort Myers, FL Gettysburg Burial Vault Co. Gettysburg, PA Golden Eagle Vault Co. Rocky Mount, VA Grable Vault Co. Logansport, IN Graffius Burial Vault Co. Sinking Springs, PA Granite State Doric Newport, NH Gross Vault Co. Thomasville, GA Hairfield Vault Co. Hickory, NC Hardy Doric, Inc. Chelmsford, MA Harn Vault Service Massillon, OH Harris Precast La Porte, IN Hicks Industries, Inc. Davie, FL Hicks Industries, Inc. Mulberry, FL Horton Precast Girard, PA

For information on NCBVA’s exclusive Plant Inspection and Certification Program, please contact NCBVA Headquarters at 1-888-88-NCBVA or use application form on the next page.

5

Huntingburg Vault Co. Huntingburg, IN Jacson, Inc. Henderson, TX Jefferson Concrete Corp. Watertown, NY Josten Wilbert Vault Co. Sioux Falls, SD Kansas City Wilbert Grandview, MO Lake Shore Burial Vault Co. Brookfield, WI Lavaca Vault Co. Lavaca, AR Lindquist Concrete Products Ogden, UT Louisell-Davis Vault Service Chattanooga, TN Lycoming Burial Vault Co. Inc. Montoursville, PA Marion Vault Works Marion, IN Mark H. Bott Co. Ogden, UT Master Grave Service Athens, GA McDowell Doric Vault Co. Fletcher, NC Memphis Burial Vault Co. Memphis, TN Mercer Vault Company Fredericksburg, VA Milan Burial Vault, Inc. Milan, MI Minchew Concrete Products Co. Waycross, GA Minnick Services Corp. Fort Wayne, IN Montgomery Vault Co. Woodsboro, MD Montgomery Vault Co. Rockville, MD Moore Wilbert Vault Co. Evans, GA Neher Burial Vault Co. Springfield, OH Nor-Don Vault Co. Inc. Strafford, MO North Central Mich. Vault Srvc. Cadillac, MI Northwest PA Burial Service Cochranton, PA Norwalk Vault Co. Johnstown, PA Odon Vault Company, Inc. Odon, IN Omaha Wilbert Vault, Inc. Omaha, NE Ostwalt Vault Co. Concord, NC Palm Vault Co. Ada, OK Patriot Vault Co. Park Hills, MO Panhandle Vaults Amarillo, TX

continued . . .

April 2012 l NCBVA.ORG

19


5

NCBVA Certified Vault Manufacturing Plants (Continued)

Pennsylvania Concrete Vault Co. Greensburg, PA Perfection Vault Woodson, IL Phenix Vault Phenix City, AL Pioneer Vault, Inc. Doylestown, PA Poplar Bluff Doric Vaults, Inc. Poplar Bluff, MO Precast Concrete Products, Inc. Blissfield, MI Precision Precast Inc. Pittsfield, MA Quality Burial Vault Co. Houston, TX Rex Vault Service Newton, IL Rocky Mountain Monument/Vault Sandy, UT Roland-Wilbert Vault Co. Clinton, IA Roland-Wilbert Vault Co. Marion, IA Saginaw Wilbert Vault Corp. Saginaw, MI Sam Green Vault Corp. Lynchburg, VA St. Louis Wilbert Vault Co. St. Louis, MO

Saline Vault Co. Sweet Springs, MO Santeiu Vaults Inc. Livonia, MI Sexton Wilbert Corporation Bloomington, IN Sheldon Vault Co. Sheldon, IA Shore Vault & Precast Co. Exmore, VA Simerly Concrete Products, Inc. Bristol, TN Simerly Vaults, Inc. Knoxville, TN Southern Ohio Vault Co. Portsmouth, OH Southern Vault Service Blakely, GA Spoerr Precast Concrete Sandusky, OH SI Funeral Services Cedar Hill, TX SI Funeral Services Gerard, PA SI Funeral Services Parsons, KS SI Funeral Services San Antonio, TX Sunnycrest, Inc. Auburn, NY

Superior Burial Vaults, Inc. Salt Lake City, UT Superior Vault Co. Bryantown, MD Superior Vault Co. Charlestown, IN Superior Vault Co., Ltd. Mississauga, Ont., Canada Swan’s Concrete Products Westbrook, ME Turner Vault Company Toledo, OH Vanden Boomen Burial Vaults Inc. Appleton, WI Vanden Boomen Burial Vaults Inc. Wausau, WI Vincent & Son, Inc. Galena, IL Washington Wilbert Vault Works Inc. Laurel, MD Warga Concrete Products Inc. Fort Wayne, IN Watts Vault & Monument Co. Des Moines, IA Wayne Burial Vault Co., Inc. Indianapolis, IN Welte Vault Co. Danbury, IA West Plains Vault & Mfg. Co. Pomona, MO

5

Whitman Vault Co. Whitman, MA Wicomico Vault Co., Inc. Salisbury, MD Wieser Precast Stewartville, MN Wieser Doric Vault Co. LaCrescent, MN Wilbert Burial Vault Co. Atlanta, GA Wilbert Burial Vault Co. Waycross, GA Wilbert Burial Vault Co. Muskegon, MI Wilbert Burial Vault Co. Traverse City, MI Wilbert Services Lancaster, NY Wilbert Vaults of Houston, Inc. Houston, TX Willbee Concrete Products Jackson, MI Williams Wilbert Des Moines, IA Williams Vault Company Emporia, VA Willmar Precast Co. Willmar, MN Zeiser Wilbert Vault Co. Elmira, NY

National Concrete Burial Vault Association, Inc. Member Application for Plant Inspection Name of Plant ___________________________________________________________________________ Plant Mailing Address______________________________________________________________________ Plant Street Address_______________________________________________________________________ Plant Telephone_________________

Fax Number_______________________________________

Owner’s Name_____________________________ Evening Phone______________________________ Plant Manager/Contact Person__________________ Evening Phone_______________________________ Types of Outer Burial Receptacles Produced P Top Seals P Air Domes P Sectionals Other________________________________________________ Please return this application with full payment to: The National Concrete Burial Vault Association, Inc. P.O. Box 917525 Longwood, FL 32791 (888) 88-NCBVA &AX   20

NCBVA.ORG l April 2012

For a NCBVA member in good standing, the Plant Certification Inspection fee is $1295.


April 2012 l NCBVA.ORG

21


INDUSTRY NEWS â&#x20AC;&#x2122;N NOTES Doric Products, Inc. Announces 2012 Board of Directors & Sales Award Winners

At their annual meeting in Louisville, KY this year, Doric shareholders demonstrated their conďŹ dence in the existing board by reelecting all but one Director. Long-time board member Asa Brewster retired. His son, Joe Brewster, was voted in as his replacement. Asa had been a member of the Doric Board of Directors since Doric ďŹ rst became incorporated IN*OEHASBEENACTIVEINTHEIRFAMILYBUSINESSFORMORETHANYEARS4HE"OARD of Directors for the coming year will be Joe Brewster (Brewster Vaults, Millville, NJ), Michael Crummitt (Crummitt & Son Vault, Martins Ferry, OH), Charles â&#x20AC;&#x153;Chuckâ&#x20AC;? Foskey (Wicomico Vault, Salisbury, MD), Gerald Hardy (Hardy Doric, Inc., Chelmsford, MA), Hubert McQuestion (Lake Shore Burial Vault, BrookďŹ eld, WI), Adair Payment (Atlas Concrete Products, Orlando, FL), Bobby Smith (Eagle Burial Vault, Ruston, LA), Steven Vincent (J.P. Vincent and Sons, Galena, IL) and Jim Wiens (Concrete Vaults Inc., Newton, KS). Steve Vincent will continue to serve as President, Mike Crummitt as Vice President of Manufacturing, and Gerald Hardy as Secretary.

Dealers were recognized for their outstanding sales over the last ďŹ scal year and also for their years of membership and dedication to the Doric family at the annual dealer meeting and awards banquet in Louisville, KY. Winners of the overall awards include: â&#x20AC;&#x153;#1 Dealer Sales Awardâ&#x20AC;? â&#x20AC;&#x201C; Concrete Vaults, Inc. (Newton, KS). The award is given to the Doric licensee with the largest sales total for the prior ďŹ scal year. â&#x20AC;&#x153;Greatest Number Soldâ&#x20AC;? â&#x20AC;&#x201C;Carolina$ORIC )NC&LORENCE 3# â&#x20AC;&#x153;Top Cremation Product Sales Awardâ&#x20AC;? â&#x20AC;&#x201C; Concrete Vaults, )NC .EWTON +3  â&#x20AC;&#x153;Daisy Chrisom Awardâ&#x20AC;? â&#x20AC;&#x201C; Doric of Tennessee (Nashville, 4.  â&#x20AC;&#x153;Overall Greatest Percentage of Increaseâ&#x20AC;?: Division I â&#x20AC;&#x201C; Wieser Step & Vault #OMPANY,A#RESCENT -. $IVISION))n 7ILLMAR 0RECAST 7ILLMAR -.  $IVISION ))) n 0ANHANDLE 6AULTS !MARILLO 48  Division IV â&#x20AC;&#x201C; Spoerr Precast Concrete, Inc. (Sandusky, OH). Winners for â&#x20AC;&#x153;Greatest Number Soldâ&#x20AC;? and â&#x20AC;&#x153;Overall Greatest Percentage of Increaseâ&#x20AC;? were also awarded for each Divison in the categories of Bronze, Lydian, Doric Board Members. Front row (l-r): Adair Payment, Steve Vincent. Back row: Athenian and Patrician and Phoenix vaults. Joe Brewster, Gerald Hardy, Chuck Foskey, Mike Crummitt, Jim Wiens, Bobby Smith and Hubert McQuestion.

When Electronic Bugle Fails, Guardsman Steps Up The haunting and solemn Taps was to be SOD\HGDVDÂżQDOWULEXWHDWWKHIXQHUDORIDQ Air Force veteran who had served in World War II, Korea and Vietnam. But at the last minute, the electronic device inserted in the brass ceremonial bugle malfunctioned. Senior Master Sgt. Todd Kirkwood knew that he had to do something. After presentLQJWKH$PHULFDQĂ&#x20AC;DJWRRQHRIWKHYHWHUDQ V daughters, Kirkwood stopped in front of the funeral director and asked him to request that the family remain seated. "We are going to offer this veteran Taps," Kirkwood told him and he marched to the bugler and requested the bugle. He respectfully asked the man to remove the electronic device from his bugle. The man complied without hesitation.

Kirkwood then marched back into position and faced the fallen American hero and his family and sounded Taps. Kirkwood VDLGÂł,FRXOGVHHZLWKLQWKHÂżUVWWZRQRWHV coming out of the horn the emotional reaction (from the family).â&#x20AC;? Kirkwood, an avionics supervisor with the West Virginia Air 1DWLRQDO *XDUG V WK Airlift Wing, was augPHQWLQJ D YHWHUDQV  color guard team at the funeral in Martinsburg, WV. Prior to his impromptu rendering of Taps, Kirkwood had played it only a handful of times. He learned the 24 notes which

comprise Taps in the past six months. Kirkwood is a member of the Wingâ&#x20AC;&#x2122;s Base Honor Guard, an all-volunteer organization. Adapting and overcoming is the order of the day when things go wrong at a funeral. In his short time with the honor guard, Kirkwood has seen everything from Ă&#x20AC;RRGHG JUDYH VLWHV DQG ULĂ&#x20AC;HV PLVÂżULQJ WR handles breaking on caskets. Statistics show that the ceremonial bugle that was approved for use by the Department RI'HIHQVHLQLVSHUFHQWUHOLDEOH On his Facebook page, Kirkwood wrote of the experience: â&#x20AC;&#x153;I sounded Taps robustly and from my heart. Our missionâ&#x20AC;&#x201C;â&#x20AC;&#x201C;to â&#x20AC;&#x2DC;Honor with Dignityâ&#x20AC;&#x2122; for someone who truly deserved itâ&#x20AC;&#x201C;â&#x20AC;&#x201C;was accomplished.â&#x20AC;? Source:publicopiniononline.com

22

NCBVA.ORG l April 2012




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