Page 1

BULLETIN THE

of the National Concrete Burial Vault Association

August 2011

Making New Technology Work for You Also inside: 2012 Convention Meets World of Concrete OSHA’s New Standard on Cranes May Cost You!


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NCBVA.ORG l August 2011


National Concrete Burial Vault Association, Inc. P.O. Box 917525 Longwood, Florida 32791 http://www.ncbva.org   .#"6!s&AX   President Hubert McQuestion Lake Shore Burial Vault Co. Brookfield, WI President-Elect Michael Crummitt Crummitt & Son Vault Co. Martins Ferry, OH Secretary/Treasurer Jerry Russell Southern Ohio Vault Co. Portsmouth, OH Immediate Past President Stephen Hatfield Hicks Industries, Inc. Mulberry, FL Directors Mark Bates Norwalk Wilbert Vault Co. Bridgeport, CT Wendy Bott Brown Mark H. Bott Co. Ogden, UT Paul E. Cooper Wilbert Funeral Services, Inc. Forest Park, IL Doug Evans Carolina Doric, Inc. Florence, SC Steve Handley Handley Precast Systems, Inc. Glendale, AZ Dave Long Eagle Burial Vault Association Joliet, IL

TABLE OF CONTENTS A Message from the President ............................... 5 Reliability of Cost of Doing Business Study Depends on You

Tax-saving Tips For Summer Trips & More............ 4 By J. Scott Calkins NCBVA Legal Counsel

NCBVA Meets WOC ................... 8 Concurrent Conventions In January 2012

OSHA’s New Standard on Cranes May Cost You ........... 10 Risk, Hard Work Yield Rewards............................ 12 Cooper Vault Company

Making Technology Work For You ............................. 15 Can New Applications Help Your Business?

NCBVA Certified Plants ............. 20 SPONSORS

Dennis Schultz Doric Vault of Western N.Y., Inc. Buffalo, NY Blake Swinford Trigard Vaults / Greenwood Plastics Danville, IL Steve Vincent Doric Products, Inc. Marshall, IL Executive Director Thomas A. Monahan, CAE Certified Association Management Co. Longwood, FL Legal Counsel J. Scott Calkins, Esq.

Our Advertisers American Cemetery Supplies, Inc. .... 7 Accurate Wire & Strip Forming ........ 10 Axis Corporation.............................. 23 Crescent Bronze Powder Co.............. 6 D & C Supply Co., Inc........................ 6 Doric, Inc.......................................... 22 Edgmont Metallic Pigment Co.......... 22 Holland Supply Inc........................... 11 Long Machine Co............................. 18 RoMix Chemical & Brush................. 14 Rostine Manufacturing & Supply ....... 4 Trigard Vaults ..................................... 2

Cover photo and smart phone graphic ©istockphoto.com August 2011 l NCBVA.ORG

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Tax-saving Tips For Summer Trips & More By J. Scott Calkins, Esq. NCBVA Legal Counsel

I

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f you havenâ&#x20AC;&#x2122;t yet embarked on your summer vacation, here are a few tax-saving ideas to make your summer more enjoyable. Business & Pleasureâ&#x20AC;&#x201C;â&#x20AC;&#x201C;Most of you know the tax beneďŹ t for coupling travel plans with a business trip. When combining business with pleasure, you may deduct all the travel costs to and from your business destination and all other businessrelated costs, even if you add on a few extra days for pleasure. (Of course you canâ&#x20AC;&#x2122;t deduct costs related to the pleasure portion.) Including a spouse or friend on your trip is permissible, but you canâ&#x20AC;&#x2122;t deduct the additional costs for that person. Summer Camp as Childcareâ&#x20AC;&#x201C;â&#x20AC;&#x201C;If you and your spouse work, the cost of sending your children to a summer day camp may qualify for the childcare credit. If your children are already grown and have families of their own, please pass this tip along to them. Give a Child a Jobâ&#x20AC;&#x201C;â&#x20AC;&#x201C;Consider hiring your child (or grandchild) for the summer. I have known many members over the years who have taken advantage of this arrangeMENT!CHILDISALLOWEDTOEARNUPTO TAX FREETHISYEAR ANDYOURCOMPANYIS entitled to a deduction for the wages paid. You must pay the child a reasonable wage for the work performed. Other possible fringe beneďŹ tsâ&#x20AC;&#x201C;â&#x20AC;&#x201C;Hiring your child teaches him/her about the business, thereby fostering a possible interest in a career in the industry. It also gives him/her a sense of responsibility. Many an adult working in the burial industry today got his/her start in this way. Vacation Home Creditsâ&#x20AC;&#x201C;â&#x20AC;&#x201C;Mortgage interest and property taxes paid for your vacation home are deductible. A boat or RV can qualify as a vacation home if it has sleeping quarters, cooking facilities and a bathroom. If a retreat also serves as rental property, you can control your tax deductions by changing the number of days you use it for vacation. $100,000 Payroll Reminder Hereâ&#x20AC;&#x2122;s a serious reminder that if your company accumulates a payroll tax liability &)#! PLUSWITHHOLDINGOF ORMOREONANYDAYDURINGADEPOSITPERIOD YOU must deposit the tax by the next business day, whether you are a monthly or semi-weekly depositor. Important alert: Be aware that if your company is a monthly depositor and ACCUMULATESA TAXLIABILITYONANYDAY YOUBECOMEASEMI WEEKLYDEPOSITOR on the next day and remain so for the rest of that year and the following year. I pass this information along to you at this time because many businesses provide bonuses in the summer to assist employees in their vacation planning and expenses. In Canada & Illinois: Arranging Funeral Services On Line Recently my wife and I spent a week in Toronto visiting tennis friends from our community in Florida. A little personal history: It was a great feeling to return to the Toronto Continued on page 6


2011 CALENDAR September 18-20 Int’l Order of the Golden Rule Fall Forum Loews Coronado Bay San Diego, CA

A Message From the President By Hubert McQuestion President, NCBVA

September 21-24 Selected Ind. Funeral Homes Annual Meeting Westin Kierland Resort & Spa Scottsdale, AZ

Reliability of NCBVA’s “Cost of Doing Business Study” Depends on You

October 23-26 NFDA & CANA Joint Intl. Convention & Expo McCormick Place Chicago, IL

A

November 14-15 Casket & Funeral Supply Assn. Fall Conference & Trade Show Crowne Plaza Hotal Indianapolis, IN

2012

January 23-25 *NCBVA Annual Convention & Exposition Las Vegas Hilton Las Vegas, NV * Attend WOC’s exhibit free by registering for NCBVA January 23-27 *World of Concrete Las Vegas Convention Center Las Vegas, NV

FTERINTRODUCINGPLANSINTHE!PRILISSUEFORCONDUCTINGAh#OSTOF$Oing Business” survey, NCBVA is now ready to roll it out to the membership. The study will be the first of its type ever done by a concrete burial vault organization. It may take several months to evaluate the data and prepare the findings, but the results will be worth it. So why is this study so important? If your company status is similar to mine, none of us has unlimited resources to invest in all aspects of our operations. Each year we owners and managers must make tough resource allocation decisions. NCBVA’s benchmarking study can provide information on the performance factors that have a great impact on our profitability. The resulting report will be a tool we all can use to analyze best industry practices and build them into our own business plans. Our survey information will prioritize for us––the decision-makers––where to focus our company resources for the greatest impact on improving performance. The benchmarking information you’ll be asked to provide includes areas that we, as owners and managers of closely-held businesses, are usually reluctant to share with anyone except the highest officers in our companies, our accountants, and the IRS. I understand anyone’s reluctance to share this information, but I believe it’s important. We know we’re asking you to provide highly confidential information on your company, but let me reaffirm the THREECONTROLSFORhIMPENETRATABLECONlDENTIALITYvTHATHAVE been put into place to safeguard the privacy of your company’s response. First, NCBVA has hired Mackay Research Group to collect the data and compile the study. Second, no member of NCBVA will ever see the raw data. And finally, no NCBVA staff member will ever see the data. I personally want to thank Director Wendy Brown of the Mark H. Bott Company and Director Blake Swinford of Trigard who worked closely with me and Executive Director Tom Monahan to develop the survey questions that will provide the information that will be most useful to our members. The NCBVA Board of Directors believes that the results will be a significant member benefit. The validity of the results, however, will depend completely on member participation. We must have a strong response or the results will not be statistically valid enough for compiling a report. We’re relying on you and all the NCBVA member companies to help each other by sharing vital information. Thanks for your support. Editor’s note: The two-page survey, along with a letter from President McQuestion, will be in the mail soon.

August 2011 l NCBVA.ORG

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Calkins, continued from page 4

Lawn Tennis Club where my partner and I won the Canadian National Tennis Doubles Championships in 1987. We had won the same event two years earlier in London, Ontario. While in Toronto, I read in the local PRESSABOUTACOMPANYCALLEDh"ASIC&UNERalsâ&#x20AC;? that had started to offer its web-based services in Illinois (www.basicfunerals. com). This is an e-commerce company that is catering to the younger generationâ&#x20AC;&#x201C;â&#x20AC;&#x201C;a demographic group you will read more about in this issue that likes to use communications technology wherever possible. Basic Funerals employs licensed funeral directors in each of the locations it serves. The bulk of the services it provides are arranged through existing companies and facilities in the respective communities. The company claims it is saving consumers about half of what they would pay a funeral home. Iâ&#x20AC;&#x2122;d be interested to know what our members think about this. If anyone has knowledge of this company operating in his/ her state, I would appreciate hearing from you by phone or e-mail.

Have Bugle, Will Travel !LBERT*"UDDY-ADDENGETSEMOTIONALEVERYTIMEHEPLAYSTHEHAUNTINGNOTESOF Taps. He learned the solemn tune at the age of six. Now 92, Madden has traveled all over ANDPLAYEDATMORETHAN MEMORIALS FUNERALSANDCEREMONIES In an article in the AARP Bulletin -ADDENOF(YANNIS -!SAID h)gMSAYINGGOODBYE TOHEROES)gMSAYINGGOODBYETOMYFELLOW SOLDIERS!ND HE ADDED )gM ALSO HONORing their survivors. They deserve the same respect." When Madden was four, he was introduced to brass instruments by a neighbor. Later, that neighbor gave him a coronet. It was love at ďŹ rst note. -ADDEN ENLISTED IN THE .AVY IN  and after four years transferred to the Army. Throughout his 27-year military career, Madden played Taps at hundreds of war casuALTIESgANDVETERANSgBURIALS"UTTHEHIGHLIGHT 92-year-old bugler, Albert Madden OFHISCAREERWASIN3EPTEMBER(EWAS invited to play during a memorial honoring the 3rd Infantry at Arlington National Cemetery. )TWASTHElRSTTIMEHEgDPLAYEDTHERE4HECROWNINGGLORYOFMYCAREER HESAID PROUDLY adding, "I was the oldest bugle player playing on the oldest bugle." Madden vows that he will play Taps "as long as I can breathe." Because there are fewer and fewer volunteers to play at ceremonies, he occasionally wonders who will play those soulful notes for him when he passes on. Not to worry, he says. "I plan to live to 125." Source: AARP Bulletin | May 27, 2011

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7/#*ANUARY s.#"6!*ANUARY  

NCBVA Meets World of Concrete in 2012

O

ne of the most well-attended NCBVA Conventions was held in 2010 when it partnered with the World of Concrete (WOC) meeting in Las Vegas. If you missed it, youâ&#x20AC;&#x2122;re getting another chance. .#"6!S#ONVENTIONAND%XPOSItion has been scheduled to again coincide with the huge WOC event that draws thousands to its concrete construction and masonry business sessions and trade show. By holding a concurrent meeting, members and suppliers donâ&#x20AC;&#x2122;t have to choose one convention or the other: You can attend BOTH! A block of rooms at a special rate has been secured for NCBVA attendees at the lavishly renovated Las Vegas Hilton. The Hilton is the closest hotel to the home of WOCâ&#x20AC;&#x201C;â&#x20AC;&#x201C;the Las Vegas Convention Center. A short walk to the adjacent center eliminates those pricey cab fares to get back and forth. NCBVA meetings are scheduled to allow ample time to see all that WOC has to offer, AND, all registered attendees will receive free admittance to the WOC Trade Show ďŹ&#x201A;oor, along with the beneďŹ ts of the NCBVA meeting and its own exposition. World of Concrete was ďŹ rst introduced to the commercial construction industry 33 years ago in Houston, TX. It now attracts MORETHAN EXHIBITINGCOMPANIESAND OCCUPIESMORETHAN SQUAREFEETOF indoor and outdoor exhibit space. In an interview in this issue of The Bulletin (page 12), NCBVA Board Member Paul Cooper stressed that the future of the burial vault industry is tenuous and the best chance for business security is diversiďŹ cation. If your company is looking for better ways to operate or new resources for innovative products, the answer might be at WOC. Recognized by Tradeshow Week as ONEOFTHE&ASTEST7INNERS 7/#ISTHE industryâ&#x20AC;&#x2122;s only annual international event dedicated to the commercial concrete and masonry construction industries. It showcases leading industry suppliers featuring innovative products, technologies, tools and equipment and unlimited networking opportunities to give you new ways to sustain and grow your business in todayâ&#x20AC;&#x2122;s changing economy. 8

NCBVA.ORG l August 2011

WOC offers a great overview of the concrete industry, but the NCBVA Convention and Exposition is the only meeting designed speciďŹ cally for burial vault manufacturers. There will be business sessions addressing current topics and issues, social events offering opportunities to network with peers, special seating at a popular Las Vegas show, and tabletop displays showcasing NCBVA suppliers in NCBVAâ&#x20AC;&#x2122;s main meeting room (not affiliated with WOC). Watch your mailbox, the web site (www.ncbva.org), and future issues of The Bulletin for more detailed information. Even Las Vegas, with its mega hotels, can be put to the test when WOCâ&#x20AC;&#x2122;s 50,000 attendees hit town. To secure a room in the NCBVA block, you MUST register before October 23. After this date we cannot guarantee the low rate or availability of a room. 7R KDQGOH WKH PDVVLYH LQĂ&#x20AC;X[ RI SHRSOH lodging during this time is handled though the WOC housing bureau. When you call the phone number on the accompanying registration form, you will be routed through WOCâ&#x20AC;&#x2122;s housing bureau. Be sure to specify the Las Vegas Hilton and identify yourself as part of the NCBVA group. Donâ&#x20AC;&#x2122;t procrastinate. Book your hotel reservation now. We look forward to seeing \RXLQ/DV9HJDVQH[W\HDUTry Hotel

About the Las Vegas Hilton The Las Vegas Hilton, the largest Hilton hotel in the world, has recently received OVERMILLIONINRENOVATIONS2EVEL in the revamped elegance of the sophisticated guest rooms. Just off the Strip, the fabulous Las Vegas Hilton features something for everybody! Court Lady ,UCKINTHE  SQUARE FOOTCASINO Play a hunch on todayâ&#x20AC;&#x2122;s and tomorrowâ&#x20AC;&#x2122;s games at the worldâ&#x20AC;&#x2122;s largest sports book. Delight in exquisite restaurantsâ&#x20AC;&#x201C; â&#x20AC;&#x201C;including a three-story Japanese Hibachi at the worldâ&#x20AC;&#x2122;s largest Benihana. Pamper yourself with a soothing treatment at The Hilton Spa. Spend an unforgettable evening with a headline act in the intimate Hilton Theater.

s MILESFROMTHE,AS6EGAS Convention Center s Moments from the glitz and glitter of the Las Vegas Strip s Monorail stop outside the door, connecting the hotel with the Strip s Adjacent to the Las Vegas Country Club golf course


NCBVA Annual Convention & Exposition Concurrent with World of Concrete

LAS VEGAS HILTON HOTEL The Las Vegas Hilton, host hotel for the NCBVA Convention, is the closest hotel to World of Concrete.

January 23 - 25, 2012 ,AS6EGAS(ILTON(OTELs,AS6EGAS .EVADA

Registration Form Name of Company_________________________________________________________ Mailing Address __________________________________________________________ City, State, Zip Code _______________________________________________________

Hotel reservations must be made through the WOC Housing Bureau

1-800-221-3531

Telephone Number _________________________ Fax Number____________________

9 a.m. - 7 p.m. M-F, ET

E-Mail Address: ______________________________________________

Registration fees per person (Indicate number of registrants per rate. Use adult rate for children 12 and older.) Each registrant receives a FREE ďŹ&#x201A;oor pass to WOC Exhibit Hall! On or before Oct. 23, 2011 Member Adult _____x $595 Member Spouse/Guest _____x $595 Memberâ&#x20AC;&#x2122;s Child (under 12) _____x $150 Non-member* Adult _____x $695 Non-member Spouse/Guest _____x $695 Non-memberâ&#x20AC;&#x2122;s Child (under 12) _____x $150

After Oct. 23, 2011 _____x $695 _____x $695 _____x $150 _____x $795 _____x $795 _____x $150

DEADLINE: OCTOBER 23, 2011 Remember, the NCBVA convention is being held in conjunction with the World of Concrete and rooms will ďŹ ll quickly. NCBVA cannot guarantee availability or rates after this deadline. Be sure to mention you are attending the NCBVA Convention in order to receive this rate.

*Note: Non-members who join NCBVA within 30 days of the convention may apply the $100 non-member difference toward their annual dues. Or join now by requesting a membership application, and use the member rate.

Exhibit Table

NCBVA ROOM RATE: $123 per night (single/double)

____ $495

Any registered attendee may request an exhibit table in the NCBVA main convention hall. All personnel in the booth must also be registered. Includes a 6-ft draped table and two chairs (tabletop displays onlyâ&#x20AC;&#x201C;â&#x20AC;&#x201C;no booths). Displays are NOT connected with World of Concrete.

Las Vegas Hilton Hotel 3000 Paradise Rd. Las Vegas, NV 89109

Total Amount, Registration Fees $_____________

Registrants: (Please indicate with ** any children under 12). Nickname (for name badge)

Last Name

First Name

________________________

_________________________________

____________________

________________________

_________________________________

____________________

________________________

_________________________________

____________________

________________________

_________________________________

____________________

PAYMENT INFORMATION â&#x20AC;&#x201C;â&#x20AC;&#x201C; NCBVA cannot invoice for registration fees. Please include a check for payment in full or provide credit card information.

Â&#x2030;Check enclosed (Make check payable to NCBVA, mail with this completed form) I hereby authorize NCBVA to process my registration for the NCBVA 2012 Convention on the credit card listed below.

Â&#x2030;MasterCard

Â&#x2030;Visa 

Â&#x2030;American Express



Card Number __________________________________Expiration Date: _________ Print Name (As It Appears on Card)________________________________________ Signature ___________________________________________________________

Special Needs (dietary, physical, etc.) It is important to us that you enjoy NCBVAâ&#x20AC;&#x2122;s conference. If you have any special needs, please contact us and we will do our best to assist you.

If paying by credit card, you may fax this form to NCBVAâ&#x20AC;&#x2122;s secure FAX at 1-407-774-6751 ORMAILREGISTRATIONFORMWITHPAYMENTTO.#"6!s0/"OXs,ONGWOOD &,s   .#"6! August 2011 l NCBVA.ORG

9


Member Alert:

OSHAâ&#x20AC;&#x2122;s New Standard on Cranes May Cost You In a broad-brush attempt to reduce fatalities in heavy construction involving cranes and derricks, OSHAâ&#x20AC;&#x2122;s recent ďŹ nal rule on cranes and derricks in construction extends downward to include a certiďŹ cation requirement for operators of equipment with a rated hoisting/lifting capacity of 2,000 lb or more. This covers the delivery trucks of most burial vault manufacturing companies. How will this ďŹ nal rule, published in the Federal Register on August 9, 2010, affect your company?

OSHA

â&#x20AC;&#x2122;s new rule on cranes and derricks in construction #&2 TOOKEFFECTON.OVEMBER  REPLACINGARULETHATWASMORETHAN

YEARSOLD4HERULEAPPLIESTOPOWER OPerated equipment used in construction work that can hoist, lower and horizontally move a suspended load. This would cover most,

If you have one of these....read this article!! if not all, of the burial vault industry even if they are not traditionally involved in the construction industry. A requirement that will have the most impact on owners of burial vault manufacturing companies specifies that operators of most types of cranes will have to be qualiďŹ ed or certiďŹ ed under one of the methods set forth INe When does a burial vault company become involved in construction? The answer is when they set the outer Photo courtesy of Axis Corp.

Types of Cranes Covered Some but not all of the types of cranes covered are: s Mobile cranes, including crawler-mounted, wheel-mounted, rough-terrain, all-terrain, commercial truck-mounted & boom-truck cranes s Tower cranes s Articulating cranes, such as knuckle-boom cranes s Derricks s Specialized types of equipment (multi-purpose machines when conďŹ gured to hoist and lower by means of a winch or hook and horizontally move a suspended load; service/mechanic trucks with a hoisting device, and more)

10

Note: Overhead & gantry cranes that are permanently installed in a facility are SUBJECTTO/3(!SGENERALINDUSTRYSTANDARD #&2 NOT#&2  NCBVA.ORG l August 2011

burial vault container into a grave opening. More on that farther down in this article. At the time of publication of the rule !UGUST   EMPLOYERS HAD UP TO four years to ensure that their operators are qualiďŹ ed or certiďŹ ed, but the clock is ticking. Now, slightly more than three years remain for training, and smart owners will not delay in initiating the certiďŹ cation process. Just in case an OSHA inspector pays your company a visit any time soon, it will be in your favor to show that you have good intentions to begin compliance. The cost of training is the responsibility of the employer even though the accreditation stays with the employee and leaves your ďŹ rm when they do. The charge for instruction and time away from the job in order for an employee to become certiďŹ ed will likely take a substantial bite out of the companyâ&#x20AC;&#x2122;s budget. NCBVA staff contacted one of the training agencies listed on the Internet to get an estimate of costs. Ballpark ďŹ gure obtained, per employee, was approximately  PLUSTRAVEL ROOMANDBOARD The time required from your ďŹ rm for compliance will be about a week for the training. What is Required for CertiďŹ cation? CertiďŹ cation from an accredited testing organization has two parts: (1) a written exam that includes safe operating procedures for the particular type of equipment the applicant will be operating, and a technical understanding of the subject matter criteria OUTLINED IN  AND  A PRACTICAL exam demonstrating that the applicant has the skills needed to safely operate the equipment. This includes the ability to properly use load chart information and recognize items required in the shift inspection.

Continued on page 19


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When he has time for a real vacation, Paul Cooper enjoys riding the range and hunting in Montana with former NCBVA Executive Director Jerry Brown.

Risk , Hard Work Yield Rewards By Sylvia Heidemann NCBVA Staff Writer

Paul Cooperâ&#x20AC;&#x2122;s success may be enviable. He and his wife own three businesses related to the deathcare industry: a burial vault manufacturing facility, a monument company, and a funeral supply business. But their assets were not acquired quickly. They were gained over time through calculated risks and hard work. Behind the success is their business and life philosophy: â&#x20AC;&#x153;If you never take any risks, youâ&#x20AC;&#x2122;ll never get anywhere.â&#x20AC;?

Paul and Joanne are rightfully proud of their family members who are working beside them in business, but they value all their employees. n high school, Paul E. Cooper set his an opportunity offered, took another risk, sights on becoming a funeral director bought the franchise, and put their hard work h4HE PEOPLE WHO MAKE A SUCCESS OF OUR companies are our employees. They work and wasted no time in realizing that and determination on the line. Their risk-taking proved to be very with our customers every day,â&#x20AC;? says Paul. ambition. After graduating from the American Academy McAllister Institute of successful, and other acquisitions and ex- h7HETHER ITS PROVIDING SET UP SERVICES AT Mortuary Science in New York City, he spent PANSIONSFOLLOWEDSEEh(ISTORYvSIDEBAR  the gravesite, meeting funeral directors or MORETHANYEARSINTHATCAREER WORKINGFOR When the husband/wife team started out in families face to face, or talking with them three well-known funeral homes in Philadel- 1979, they had just two employeesâ&#x20AC;&#x201C;â&#x20AC;&#x201C;them- on the phone, they represent us well. If they phia and New Jersey. But the desire to have selves. Paul ran the day-to-day operations didnâ&#x20AC;&#x2122;t do a good job for us, our business his own business was strong. In 1979 he and and Joanne handled the accounting out of would not, could not succeed.â&#x20AC;? his wife Joanne took their ďŹ rst big risk and their home. Today their burial vault busiopened Cooper Burial Vault Co. They were ness covers the New Jersey/Pennsylvania Embraces Technology a distributor for Belmont Wilbert Vault out territory, the state of Delaware and the 4HE  &!-)# STUDY HIGHLIGHTS WERE of Philadelphia until 1981, when Belmont Eastern Shore of Maryland. Their funeral PUBLISHED IN THE /CTOBER  ISSUE OF Wilbert went out of business. Taking another supply company is nationwide, as is their The Bulletin) provided documentation that giant step, Paul and Joanne then opened their monument company. The Cooper Team has the funeral industry must make some inďŹ rst manufacturing plant in Barrington, NJ. grown to 35 employees, which includes fam- dustry shifts in order to accommodate and A big opportunity presented itself: Wilbert ily members in key management positions. ATTRACT YOUNG ADULTS AGES    4HIS Inc. asked if they were interested in buying Joanne is Chief Financial OfďŹ cer. Daughter demographic group utilizes the Internet and the Belmont Wilbert franchise license. The Faith is Manager of Cooper Monument new technologies (such as smart phones, Coopers had a very young family at that time Co., and daughter Beth is Vice President Facebook, etc.) more than any other demoand were hesitant to stretch themselves as of Operations at Cooper Vault. Daughter- graphic group. Beth urged Paul to kick up well as their budget. They carefully weighed in-law Zayan is Manager of Sales for P&J his technology skills a notch to embrace communications technology. She bought all the challenges and beneďŹ ts that such Cooper Supply.

I

12

NCBVA.ORG l August 2011


HIM A "LACKBERRY AND SAID h$AD YOUVE got to use this to keep up with the younger generation.â&#x20AC;? Paul reports that he uses his Blackberry all the time now, and likes the convenience of being able to conduct business while out OFTHEOFlCEh)DONTHAVETOWASTEVALUABLE timeâ&#x20AC;&#x201C;â&#x20AC;&#x201C;and I look at it as the customerâ&#x20AC;&#x2122;s timeâ&#x20AC;&#x201C;â&#x20AC;&#x201C;by having to wait to return to the office or to my hotel while on the road to send an e-mail. I can e-mail from my Blackberry.â&#x20AC;? Beth is responsible for managing one sophisticated website (www.coopervault. com; check it out) that allows users to visit all three of the Coopersâ&#x20AC;&#x2122; businesses. On-line ordering is incorporated, and Paul says that MORETHANORDERSHAVEBEENPLACEDON line in the year that customers have been

able to use that service. That service is particularly desirable for funeral home directors nationwide. h/URBUSINESSESWORKTOGETHERLIKETHE WalMart philosophy of one-stop shopping,â&#x20AC;? SAYS0AULh)NWESTARTED0*#OOPER our funeral products supply company, to offset the challenge of cremation. The cremation trend is not going to go away; itâ&#x20AC;&#x2122;s growing. Of course, its growth rate is faster in some areas than others. The cremation RATEIN.EW*ERSEYISNOWABOUTPERCENT while Delaware is about 25 percent.â&#x20AC;?

is only so big. If a company remains strictly a burial vault manufacturing facility, I donâ&#x20AC;&#x2122;t BELIEVEITWILLBEAROUNDINANOTHER  years. Thereâ&#x20AC;&#x2122;s a need for concrete products in construction areas, for example. Owners and managers today must creatively think of other niche areas where they can use their plants to begin production of items outside the funeral industryâ&#x20AC;&#x201C;â&#x20AC;&#x201C;items such as parking lot blocks, ornamental blocks for landscaping, etc. We made the choice to diversify into providing funeral service products, primarily because I spent many years as a funeral director and know what they need. Diversify or Consolidate As I stated before, this area of the business Paul ďŹ rmly believes that diversiďŹ cation is the was also a hedge against cremation.â&#x20AC;? key for burial vault manufacturers who want Paul also sees consolidation of burial TOSTAYINBUSINESSh7EALLKNOWTHATCREMA- vault companies as a growing trend because TIONISONTHEINCREASE vHESTATESh4HEPIE of the shrinking market. Continued

History of Cooper Vault Company 1979â&#x20AC;&#x201C;â&#x20AC;&#x201C;Paul and Joanne open Cooper Vault Co. and later, Cooper Monument Co. because Paul wanted to interact with families again rather than deal solely with funeral directors. 1981â&#x20AC;&#x201C;â&#x20AC;&#x201C;The Coopers buy the Belmont Wilbert franchise and begin manufacturing burial vaults in Barrington, NJ (their main production plant). Through this purchase they also acquired Southern New Jersey and Philadelphia, as well as New Castle County. 1991â&#x20AC;&#x201C;â&#x20AC;&#x201C;P&J Cooper Supply was established to provide supplies and services to funeral directors throughout the U.S. Products include funeral apparel, ďŹ&#x201A;ags, caskets, plastic goods and more.

The Cooper Vault team. Shown above (back row, L - R) are George B., Gary W., Walt R., Kyle B., Leo O., Brian S. (Operations Manager), Victor L., Jim L. & Pablo R. (Front row, L-R) Keith C., Anthony C., Howard S. and Brian R. Not shown are Glenn D., Xavier R. & Keith K.

1993â&#x20AC;&#x201C;â&#x20AC;&#x201C;The Coopers acquired the territory that included the rest of the state of Delaware and the Eastern Shore of Maryland. After that, they decided to build a second manufacturing and distribution plant in Middletown, DE. They have since added a third distribution location in Selbyville, DE. Cooper Vault provides burial vaults and cremation products to 11 counties in New Jersey, four counties in Pennsylvania, three counties in Delaware, nine counties in Maryland, and one county in Virginia.

More of the Cooper Vault team. (L-R) Lucas F., Alec T., Mike S., Victorio D., Vincent V., Santos M., Claude H. & Curtis T. Not shown are Albert D., John S., Jason M. & Steve H.

August 2011 l NCBVA.ORG

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Daughter-in-law Zayan, Beth (with daughter Evelyn), Paul & daughter Faith.

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AfďŹ liate Director of NCBVA As owner of Cooper Vault in Middletown, DE and Barrington, NJ, Paul is a long-time member of NCBVA, and values this associaTION!T.#"6!S/CTOBER "OARD meeting, he was appointed as afďŹ liate director to represent Wilbert Funeral Services. He

valued. The Coopers are proud of their daughters and enjoy four grandchildren. &AITHSFAMILYINCLUDES"EN NOW3HANNON AND#LAIR "ETHSDAUGHTER%VELYN Elizabeth is seven months old. Even with the help of his wife and family members in the business, Paul still remains

"Our business mission is to provide a quality product and superior burial service. We work hard each day to fulďŹ ll that mission."â&#x20AC;&#x201C;â&#x20AC;&#x201C;Paul Cooper takes his duties seriously because he believes in the strength of the organization. h4HEBEAUTYOF.#"6!ISTHATITSPEAKS for the entire burial vault manufacturing communityâ&#x20AC;&#x201C;â&#x20AC;&#x201C;not just Wilbert, Doric, 4RIGARD OR %AGLE v SAYS 0AUL h)NDIVIDUALS cannot represent themselves effectively, but I believe NCBVA represents us all very well.â&#x20AC;? Paul is supportive of NCBVAâ&#x20AC;&#x2122;s recent partnering ventures with the World of Concrete because it optimizes travel budgets. h"YOFFERINGOURMEMBERSTHEOPPORTUNITY to make one business trip count for attending two important conventions, weâ&#x20AC;&#x2122;re helping them stretch their dollars in a still-tight economy. The NCBVA provides interindustry networking and management ideas speciďŹ c to our business, and the World of Concrete provides a huge exhibit and ideas for diversifying into manufacture of other concrete products,â&#x20AC;? he states. Recreational Risk-taker Family ownership is predominant in the burial vault industry, and family ties are

very hands-on. When he takes time off, he likes to golf and ďŹ sh. When he can squeeze in a trip, he looks forward to hunting in Montana with former NCBVA Executive Director Jerry Brown. At the time of this interview, Paul was planning to ďŹ&#x201A;y west and fulďŹ ll a long-held dream: exploring the Grand Canyon. h7HEN ) WAS  v HE SAYS h) SAW THE Grand Canyon while on a family vacation. I was absolutely awestruck by its beauty and never forgot it. All the years since then Iâ&#x20AC;&#x2122;ve dreamed about going back there and somehow getting a closer look than just peering over the edge. I recently decided on whitewater rafting the Colorado Riverâ&#x20AC;&#x201C;â&#x20AC;&#x201C; which seems more reliable than riding a mule down the canyon trailâ&#x20AC;&#x201C;â&#x20AC;&#x201C;and am really excited about it. Itâ&#x20AC;&#x2122;s going to take me out of my comfort zone, I know.â&#x20AC;? Sounds like another risk-taking event, but Paul Cooper seems wired for such adventures. His career history has proved that heâ&#x20AC;&#x2122;s ready for almost any challenge.


Making New Technology Work for You Thanks to the Internet and the explosion of applications that have been developed to optimize communications technology, smart business owners and managers should at least be aware of whatâ&#x20AC;&#x2122;s out there and how it can help or harm your business. Communications technology is not going away. Itâ&#x20AC;&#x2122;s only going to get more sophisticated. Get familiar with some of the most widely used technologies now and make them work for you. By Sylvia Heidemann NCBVA Staff Writer programs are continually being developed to be more user-friendly and allow businessmen and individuals to be more creative in website design. Burial vault manufacturers, however, seem to be lagging behind in taking the opportunity to use websites to promote their businesses. To verify web presences for this article, 51 companies out OF THE  .#"6! CERTIFIED plants were randomly selected and h'OOGLEDv -OST WERE SELECTED because they were not obviously, by name, Wilbert franchisees or Doric licensees. Of those 51 randomly selected companies, ONLY  HAD WEBSITES &OUR HAD Facebook pages. (More on Facebook later.) dot govs (for government) and dot edus Regardless of whether they (for education) emerged rapidly. Whenever had a company website, most of the 51 a new technology is introduced, tapping burial vault companies were listed on free into it often is expensive, requiring a so- or relatively inexpensive services (such as phisticated system and an expert overseer local Chambers of Commerce, DexKnows. hWEBMASTERv WHOKNOWSHOWTOMANAGE com, yellowpages.com, manta.com, macsuch a system. raesbluebook.com, powerproďŹ les.com or With the Internet came electronic mail hoovers.com). Itâ&#x20AC;&#x2122;s good to be listed in these (e-mail) and eventually a plethora of e-mail sources to make your company easier to be services, some free, some not. E-mail intro- located, but is it enough? duced yet another new way to do business Because owners and managers of burial or connect socially. Instant gratiďŹ cation vault companies deal directly with funeral Are Vault Manufacturers wasâ&#x20AC;&#x201C;â&#x20AC;&#x201C;and still is todayâ&#x20AC;&#x201C;â&#x20AC;&#x201C;the watchword. home directors rather than the general pubBehind the Times? Communications technology has become lic, do they really need websites of their Websites & Electronic Mail more cost-effective. For websites, programs own? If you want to help educate the general Once websites were perceived as a potenare offered by e-mail service providers that public about the industry and your particutially good thing, there was a scramble for DOMAINNAMESINTHEEARLYS$OTCOMS empower virtually any determined person lar role in it, however, websites are worth (for businesses), dot orgs (for associations), to become his own webmaster. Software considering.

A

ccording to its deďŹ nition by Wikipedia, the free on-line encyclopedia, THE )NTERNET IS h   A global system of interconnected computer networks that use [a common system] to serve billions of users worldwide. It is a network of networks that consists of millions of private, public, academic, business, and government networks, of local to global scope, that are linked by a broad array of electronic, wireless and optical networking technologies.â&#x20AC;? Space does not permit us nor is it really necessary to go into the Internetâ&#x20AC;&#x2122;s development (dating back TO THE LATE S 7HAT IS IMPORtant is that, once introduced to and endorsed by the public in the early S THE )NTERNET GREW PHENOMENALLYINPOPULARITYANDHASBECOMETHEhGO toâ&#x20AC;? source for all kinds of information, as well as a social communications media. And thatâ&#x20AC;&#x2122;s not just in the U.S. Thatâ&#x20AC;&#x2122;s globally. (See the sidebar for the top nine countries in which Internet use has penetrated more THAN  PERCENT OF THE POPULATION!T  percent penetration, the U.S. is number 5 in Internet usage.)

August 2011 l NCBVA.ORG

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This crazy pattern of bars and boxes is a QR (quick response) code and if you are observant, youâ&#x20AC;&#x2122;re now seeing them everywhere. They link smart phone users to a company web site where more information is provided.

What about e-mail users? A few clicks ONTHEh&INDA-EMBERvONWWWNCBVAORG will show that burial vault manufacturing companies also seem to be lagging behind in using this technology. It raises two questions: Do some companies really not have an e-mail address or do they chooseâ&#x20AC;&#x201C;â&#x20AC;&#x201C;for whatever reasonâ&#x20AC;&#x201C;â&#x20AC;&#x201C;not to display them? Similarly, when viewing burial vault company websites (of those that have websites and surely, e-mail capability), e-mail adDRESSESAREUSUALLYNOTSHOWNONTHEhCONTACT usâ&#x20AC;? page. Instead, thereâ&#x20AC;&#x2122;s a template that requires the site visitor to provide contact information, ďŹ ll out a request box and wait for a reply. Why put up a roadblock to instant gratiďŹ cation? Alert: Company e-mail is not personal e-mail. It pays to be professional at all times. One never knows when an e-mail is going to be forwarded to someone other than the original party. Having to eat oneâ&#x20AC;&#x2122;s words can result in lost business. Cell Phone vs. Smart Phones As they became more affordableâ&#x20AC;&#x201C;â&#x20AC;&#x201C;and easier to carryâ&#x20AC;&#x201C;â&#x20AC;&#x201C;cell phones changed our lives. We can be out of the ofďŹ ce or home and still be able to make and receive calls. Smart phones (Droids, Blackberrys, etc.) offer complete mobile operating systems. Depending on the hAPPSvAPPLICATIONS THEYINCLUDE THEYCAN be portable computers capable of accessing ďŹ les from an ofďŹ ce computer, including

sending and receiving e-mail; they can be used as camera phones or media players; and they can allow GPS navigation and WiFi connections. The keyboard of a smart phone is similar to a computer keyboard, not alphanumeric. Their high-resolution touchscreens can display oneâ&#x20AC;&#x2122;s favorite photos. They are extremely popular with the age group   IDENTIlED IN THE &!-)# REPORT This group likes to use technology and the )NTERNET (IGHLIGHTS OF THE  &!-)# REPORTWEREPUBLISHEDINTHE/CTOBER issue of The Bulletin.) Advertising on Smart Phones When a business medium is recognized as a valuable resource, advertising packages for that medium begin to appear. Smart phones are no exception. Itâ&#x20AC;&#x2122;s now possible to advertise to target audiences who are on the go. According to thefranchisehound.com, responses are higher to ads on smart phones than to traditional ad media. Itâ&#x20AC;&#x2122;s the instant gratiďŹ cation thing again. Some of the simple services thefranchisehound.com states may be worth looking into are Jumptap, Chalkboard and Moolah Media. QR Codes A QR code is a two-dimensional barcode that can be scanned by a smart phoneâ&#x20AC;&#x2122;s camera. The code may take a viewer to a website, provide a vCard or whatever. Trigard Memorials is one company thatâ&#x20AC;&#x2122;s

Top Countries for Highest Number Of Internet Users* Users 5NITED+INGDOM    +OREA3OUTH    'ERMANY    *APAN    5NITED3TATES    &RANCE    !RGENTINA    3PAIN    )TALY   

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3OURCEWWWINTERNETWORLDSTATSCOM3TATISTICSASOF*UNE 

16

NCBVA.ORG l August 2011

using QR technology to enhance gravesite value for families. Ground memorials or urns they offer may include a QR code. Smart phone users can scan the code at the gravesite, and the code takes them to any web page speciďŹ ed by the family. As a result, it links the physical gravesite with a virtual guestbook and connects visitors to that gravesite with another place to share memories. According to COO Rich Darby, Trigard has seen a positive response to the QR codes ATITSMEMORIALPARKIN,AS6EGASh&AMILIES visit their loved ones and ďŹ nd ďŹ&#x201A;owers at the grave without a note. They want to say â&#x20AC;&#x2DC;Thank youâ&#x20AC;&#x2122; and know who has visited,â&#x20AC;? EXPLAINS$ARBYh4HE12CODEPROVIDESA solution.â&#x20AC;? For ideas on different ways to use QR codes to promote your company, fastcompany.com offers some suggestions in a JanuARY ARTICLE Social Communication Networks Facebook According to its own deďŹ nition on faceBOOKCOM h&ACEBOOKISASOCIALUTILITYTHAT helps people communicate more efďŹ ciently with their friends, family and co-workers. . . . Anyone can sign up for Facebook and interact with the people they know in a trusted environment.â&#x20AC;? Facebook currently TOUTS MORE THAN  MILLION ACTIVE USERS worldwide. Trusted environment or not, some people are using their pages to vent about their experiences with restaurants and other businesses and the personnel they encounter. A hFRIENDvWHOREADSANOTHERhFRIENDSvCOMMENTANDAGREESWITHIT CANPUSHAhLIKEv button and that comment becomes posted on their page as well. Likes or dislikes can be promulgated exponentially. Facebook offers advertising opportunities, too, and provides tutorials, testimonials and services to help novice advertisers create ads suitable for this social media. In its on-line video concerning advertising, Facebookâ&#x20AC;&#x2122;s voice-over makes compelling STATEMENTS SUCH AS h4HE WORLD HAS GONE


social. . . be part of the conversation. . . empower your customers to spread the word for you. . . foster a strong community around your brand. . .â&#x20AC;? and so on. In order to sign up for Facebook, a user has to provide some pertinent demographic information about themselves. Imagine being able to use that information from &ACEBOOKSMILLION PERSONAUDIENCETO target your companyâ&#x20AC;&#x2122;s message according to location, age and interests. Or, instead of advertising, your company could have its own Facebook page and invite people to become your friend. What this means to anyone in the deathcare industry is that your business and the way your employees conduct themselves may be commented on in Facebook pages. Venting is not usually polite. LinkedIn This is a networking system of reportedly MORETHANMILLIONUSERSTHATISTARGETED to connect business professionals and help them help each other. LinkedIn can be used TO lND JOBS AND GET hEXPERTv INFORMATION Idea: A burial vault manufacturer could sign UPASANhEXPERTvTOhSHAREYOURKNOWLEDGE and help your network,â&#x20AC;? as the website says. A visit to the site shows some of the questions that are being asked and how the experts are responding. Twitter 4HISSYSTEMCONNECTSITSUSERSTOhFOLLOWv constantly changing streams of real-time information they ďŹ nd interesting. (For example, one can follow a celebrity or even a member of the deathcare industry and ďŹ nd out what he/she may be doing at that VERYMOMENTh4WEETSvARETHECOMMENTS users may make and send out through the Internet. Although the Tweets are limited TOFEWERTHANCHARACTERSINLENGTH ALOT can be said in that bite. As Twitter.com says, a tweet can be a headline, taking a follower TOAWEBSITE AVIDEO ORAhPANEvOFASSORTED information. Twitter has recently expanded its capabilities to provide subsequent mindboggling levels of information. YouTube Imagine being able to upload a video on your company or a customer testimonial for free, with the potential of having it viewed by millions of peopleâ&#x20AC;&#x201C;â&#x20AC;&#x201C;and passed along by

face-to-face contact with family, friends and business contacts out of state or even out of the country. By registering with Skype.com (Skypeâ&#x20AC;&#x2122;s headquarters is located in Luxembourg), individuals enter their Skype names on the computer keyboard and talk to each other for free, if qualiďŹ ed. Skype also offers low-cost plans for business use. Credit Reporting Services Because of current economic condiFor Businesses tions, larger face-to-face meetings (such as Cortera.com A burial vault manufacturing company Board meetings) can be cost-prohibitive for owner may or may not be aware of the individuals. In addition, dates may not be information cortera.com holds about his/ convenient for all participants, who may be HER COMPANY 4HE SITE SAYS IT hLEVERAGES traveling, for example. Video conferencing the power of the Internet to make business through the Internet makes meetings more credit info and ďŹ nancial intel free or nearly AFFORDABLE AND ACCESSIBLE /N *ULY  THE FREE vANDTHATIThSHAKESUPTHESTATUSQUOv NCBVA Board conducted business through in credit reporting, particularly for small use of a website called megameeting.com. business owners so they can provide their Directors had the option of participating by own ratings on businesses with which they audio only (if they were out of the ofďŹ ce, deal. One doesnâ&#x20AC;&#x2122;t have to register on Cortera. for example) or by video through a webcam. com in order to have company information There were no problems with audio or video, posted, however, but by doing so, accuracy so the meeting medium was a success as a is insured. Cortera uses a number of sources timesaver. that are now considered public information to gather data on a company. Are you curious Curious About enough to ďŹ nd out if your company is listed? Communications Technology? If you ďŹ nd that it is, is your data accurate? Go-to Industry Example What about the funeral homes with which NCBVA afďŹ liate member Trigard is recogyou do business? If you decide to check out nized as a leader in the deathcare industry. this site, be sure to read all the frequently As mentioned above, Trigard has introduced the use of QR codes on memorials. The asked questions (FAQs). company is also using Facebook, Twitter and LinkedIn as a way to encourage its families Face-to-Face Meetings: and potential families to communicate with Use the Internet to â&#x20AC;&#x153;Seeâ&#x20AC;? Each Other Small but high-tech cameras (webcams) that them and thereby build up their businesses. attach to a monitor and plug into a USB port If you donâ&#x20AC;&#x2122;t want to join Facebook, Twitter in the computer make it possible to have or LinkedIn at this time but would like to see how one industry representative uses them, go to Trigardâ&#x20AC;&#x2122;s home page (www.trigard.com) and click on those icons at the top right. You wonâ&#x20AC;&#x2122;t get the complete picture of how these technologies work without registering for each of them, but you can get a pretty good idea, then you can decide for yourself which social technologies might work for your company. Trigardâ&#x20AC;&#x2122;s new memorial design includes a QR code (upper right corner) that takes smart phone users to any web page a family speciďŹ es. those viewers through weblinks on e-mail to others. YouTube describes itself as the hWORLDSLARGESTVIDEO SHARINGCOMMUNITYv It is deďŹ nitely uncensored entertainment and education, so one should be cautious about clicking on some videos.

August 2011 l NCBVA.ORG

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Continued from page 10

Four Ways to Be CertiďŹ ed Equipment operator certiďŹ cation to meet OSHA requirements can be achieved in one of four ways: (1) A certiďŹ cate may be obtained from an accredited crane operator testing organization. The testing organization itself must have its accreditation reviewed every three years. CertiďŹ cates are portable from employer to employer and are valid for ďŹ ve years. (2) QualiďŹ cation from the employer through an audited employer program is valid for up to ďŹ ve years, but is only valid while the operator is an employee of the employer and operating a crane for the employer. (3) QualiďŹ cation by the U.S. Military only applies to employees of the DoD OR!RMED&ORCESANDDOESNOTINCLUDEPRIVATECONTRACTORS ,ICENSINGMAYBEOBTAINED from a city, state or local government that has a required certiďŹ cation program that meets OSHAâ&#x20AC;&#x2122;s minimum requirements. The license is not portable outside the boundaries of the issuing government entity, and is valid for a maximum of ďŹ ve years. What Agency Enforces Compliance? City, State or Federal? !CCORDINGTO/3(!S PAGEDOCUMENT h3MALL%NTITY#OMPLIANCE'UIDEFOR&INAL2ULE FOR#RANES$ERRICKSIN#ONSTRUCTIONvSEEWHERETOGETTHISPUBLICATIONINTHEhSUGGESTED readingâ&#x20AC;? section), in 21 states and one territory, occupational safety and health standards are enforced by the state agency responsible for the OSHA-approved state plan. Those states are: Alaska, Arizona, California, Hawaii, Indiana, Iowa, Kentucky, Maryland, Michigan, Minnesota, Nevada, New Mexico, North Carolina, Oregon, Puerto Rico, South Carolina, Tennessee, Utah, Vermont, Virginia, Washington and Wyoming. The Guide says New York, Connecticut, Illinois, New Jersey and the Virgin Islands also operate OSHA-approved state plans limited in scope. State plans must meet the OSHA rule, but they may also exceed them. That means burial vault company owners in those states might possibly have an earlier compliance DATETHAN.OVEMBER  Industry Commentators !NEXCELLENTARTICLEWASPUBLISHEDINTHE.OVEMBER$ECEMBERISSUEOFPrecast Inc. in which Donald Graham, a certiďŹ ed safety manager with Jensen Precast in Sparks, NV, and Julie Pace, senior member of the Cavanagh Law Firm in Phoenix, AZ, were questioned ABOUTTHENEWRULE)NTHATARTICLE 'RAHAMSAIDh"OTHLARGEANDSMALLPRODUCERSWILLBE AFFECTEDBYTHISRULE BECAUSEMOSTTRUCKCRANESHAVEARATEDCAPACITYOVER POUNDSAND producers with knuckle-boom cranes will be affected if they set products into the customerâ&#x20AC;&#x2122;s excavations. . . . Many precasters . . . do set their products in a customerâ&#x20AC;&#x2122;s excavation.â&#x20AC;? A key word there is excavations. Burial vault manufacturers deliver to cemeteries where there are open excavations. Where Do You Start to Comply? Any regulation promulgated by any government agency includes many pages of applications, exclusions and training requirements. This overview article is not intended to provide all the information NCBVA members need concerning the new standard. It behooves company owners and managers to begin searching out information for themselves to see EXACTLYWHATAPPLIESTOTHEIRSPECIlCCOMPANIES3EEhSUGGESTEDREADINGvFORSTARTERS NCBVA will continue to monitor this new standard and pursue options for burial vault manufacturers. More next month. Suggested Reading 1. The complete rule is available at http://www.osha.gov/FedReg_osha_pdf/ &%$PDFORATHTTPEDOCKETACCESSGPOGOVPDF PDF 2. The regulation text is available at http://www.osha.gov/cranes-derricks/index.html 3. OSHA Small Entity Compliance Guide for Final Rule for Cranes & Derricks in Construction, available at www.osha.gov/cranes-derricks/small_entity.html  2EAD THE &REQUENTLY!SKED 1UESTIONS &!1S ON WWWOSHAGOVCRANES DERRICKS faq.html h7HAT0RECASTERSNEEDTO+NOW!BOUT/3(!S.EW#RANE2ULE vPUBLISHEDINTHE .OV$ECISSUEOFPrecast Inc.

   

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August 2011 l NCBVA.ORG

19


5

NCBVA Certified Vault Manufacturing Plants NCBVA proudly recognizes the following companies that have a current standing in the Plant Certification Program

A D & Sons Vault Co. Suffolk, VA Abel Vault & Monument Co. Canton, IL American Concrete Industries Veazie, ME American Vault Co. Cleveland, OH American Wilbert Vault Corp. Forest Park, IL Arnold-Wilbert Corp. Goldsboro, NC Arrow Vault Co., Inc. Lafayette, IN Atlas Concrete Products, Inc. Orlando, FL Austin Concrete Products Dover, NH Babylon Vault Co. New Windsor, MD Badger Burial Vault Co. Eau Claire, WI Bailey Monument & Vault Co. Waycross, GA Baumgardner Products Co. Akron, OH Baxter Burial Vault Cincinnati, OH Baxter Vault Co. Baxter Springs, KS Beck Vault Co. Rome, NY Bell Vault & Monument Miamisburg, OH Brewster Vaults & Monuments Millville, NJ Brown-Wilbert, Inc. Morris, MN Brown-Wilbert, Inc. St. Paul, MN Bruns Norwalk Vault Co. St. Louis, MO Brutsche Concrete Products Battle Creek, MI Brutsche Concrete Products Benton Harbor, MI Buckeye Vault Service, Inc. Mansfield, OH C & M Precast Kerrville, TX Calumet Wilbert Vault Co. Inc. Gary, IN Capital Precast, Ltd. St. Johns, NL, Canada Carolina-Doric, Inc. Florence, SC Carolina-Doric, Inc. Snow Camp, NC Central Burial Vaults, Inc. Marlow, OK Central Burial Vaults, Inc. Oklahoma City, OK

Central Burial Vaults, Inc. Tulsa, OK Central New York Vault Co. Cortland, NY Century Vault Co., Inc. West Barnstable, MA Charleston Wilbert Summerville, SC Cheboygan Cement Products Co. Cheboygan, MI Chesapeake Burial Vault Co. Barkley, MD Christy Vault Co., Inc. Colma, CA Columbus-Beier Vaults Columbus, WI Cooper Wilbert Vault Co. Middletown, DE Cordeiro Vault Co., Inc. Vallejo, CA Costello & Company Vaults Smith Falls, Ontario, Canada Creter Vault Corp. Flemington, NJ Crummitt & Son Vault Corp. Martins Ferry, OH D.G. Robertson, Inc. Williston, VT Dardanelle Vault & Monument Dardanelle, AR Deihl Vault & Precast Co. Orangeville, PA Delaware Valley Vault Co. Blackwood, NJ DePue Wilbert Vault Savannah, GA Detroit Wilbert Vault Corp. Detroit, MI Doody Burial Vaults, Inc. Winchendon, MA Doric Concrete Vaults Inc. Garden City, KS Doric Concrete Vaults, Inc. Great Bend, KS Doric Concrete Vaults Inc. Osage City, KS Doric Huntingburg Vault Co. Huntingburg, IN Doric of Kansas Vault Iola, KS Doric of Nashville, Inc. Nashville, TN Doric of Northeast Arkansas Jonesboro, AR Doric of Tennessee Cowan, TN Doric Concrete Vaults Limon, CO Doric Concrete Vaults, Inc. Newton, KS Doric Manufacturing Co. Boaz, AL

Doric Mississippi, Inc. Jackson, MS Doric-South, Inc. Demopolis, AL Doric Vault of Connecticut North Haven, CT Doric Vault of Eastern NY, Inc. Hudson, NY Doric Vault of Western NY, Inc. Depew, NY Doric Vault Co. Griffin, GA Dura Vault North Bend, OH Eagle Burial Vault Co. of LA Ruston, LA Eagle Burial Vaults Perry, GA Esterly Burial Vault Co. West Reading, PA Evans Eagle Vaults, Inc. Leola, PA Everlasting Vault Co. Randallstown, MD Flagg-Palmer Precast, Inc. Oxford, MA Florida Wilbert, Inc. Jacksonville, FL Fond du Lac Wilbert Vault Fond du Lac, WI Forsyth Bros. Concrete Prod. Terre Haute, IN Forsyth Bros. Burial Vaults Fithian, IL Fort Myers Wilbert Vault Service Fort Myers, FL Gettysburg Burial Vault Co. Gettysburg, PA Golden Eagle Vault Co. Rocky Mount, VA Grable Vault Co. Logansport, IN Graffius Burial Vault Co. Sinking Springs, PA Granite State Doric Newport, NH Gross Vault Co. Thomasville, GA Hairfield Vault Co. Hickory, NC Hardy Doric, Inc. Chelmsford, MA Harn Vault Service Massillon, OH Harris Precast La Porte, IN Hicks Industries, Inc. Davie, FL Hicks Industries, Inc. Mulberry, FL Horton Precast Girard, PA

For information on NCBVA’s exclusive Plant Inspection and Certification Program, please contact NCBVA Headquarters at 1-888-88-NCBVA or use application form on the next page. 20

NCBVA.ORG l August 2011

5

Huntingburg Vault Co. Huntingburg, IN Jacson, Inc. Henderson, TX Jefferson Concrete Corp. Watertown, NY Josten Wilbert Vault Co. Sioux Falls, SD Kansas City Wilbert Grandview, MO Lake Shore Burial Vault Co. Brookfield, WI Lavaca Vault Co. Lavaca, AR Lindquist Concrete Products Ogden, UT Louisell-Davis Vault Service Chattanooga, TN Lycoming Burial Vault Co. Inc. Montoursville, PA Marion Vault Works Marion, IN Mark H. Bott Co. Ogden, UT Master Grave Service Athens, GA McDowell Doric Vault Co. Fletcher, NC Memphis Burial Vault Co. Memphis, TN Mercer Vault Company Fredericksburg, VA Milan Burial Vault, Inc. Milan, MI Minchew Concrete Products Co. Waycross, GA Minnick Services Corp. Fort Wayne, IN Montgomery Vault Co. Woodsboro, MD Montgomery Vault Co. Rockville, MD Moore Wilbert Vault Co. Evans, GA Neher Burial Vault Co. Springfield, OH Nor-Don Vault Co. Inc. Strafford, MO North Central Mich. Vault Srvc. Cadillac, MI Northwest PA Burial Service Cochranton, PA Norwalk Vault Co. Johnstown, PA Odon Vault Company, Inc. Odon, IN Omaha Wilbert Vault, Inc. Omaha, NE Ostwalt Vault Co. Concord, NC Palm Vault Co. Ada, OK Patriot Vault Co. Park Hills, MO Panhandle Vaults Amarillo, TX

continued . . .


5

NCBVA Certified Vault Manufacturing Plants (Continued)

Pennsylvania Concrete Vault Co. Greensburg, PA Perfection Vault Woodson, IL Phenix Vault Phenix City, AL Pioneer Vault, Inc. Doylestown, PA Poplar Bluff Doric Vaults, Inc. Poplar Bluff, MO Precast Concrete Products, Inc. Blissfield, MI Precision Precast Inc. Pittsfield, MA Quality Burial Vault Co. Houston, TX Rex Vault Service Newton, IL Rocky Mountain Monument/Vault Sandy, UT Roland-Wilbert Vault Co. Clinton, IA Roland-Wilbert Vault Co. Marion, IA Saginaw Wilbert Vault Corp. Saginaw, MI Sam Green Vault Corp. Lynchburg, VA St. Louis Wilbert Vault Co. St. Louis, MO

Saline Vault Co. Sweet Springs, MO Santeiu Vaults Inc. Livonia, MI Sexton Wilbert Corporation Bloomington, IN Sheldon Vault Co. Sheldon, IA Shore Vault & Precast Co. Exmore, VA Simerly Concrete Products, Inc. Bristol, TN Simerly Vaults, Inc. Knoxville, TN Southern Ohio Vault Co. Portsmouth, OH Southern Vault Service Blakely, GA Spoerr Precast Concrete Sandusky, OH SI Funeral Services Cedar Hill, TX SI Funeral Services Gerard, PA SI Funeral Services Parsons, KS SI Funeral Services San Antonio, TX Sunnycrest, Inc. Auburn, NY

Superior Burial Vaults, Inc. Salt Lake City, UT Superior Vault Co. Bryantown, MD Superior Vault Co. Charlestown, IN Superior Vault Co., Ltd. Mississauga, Ont., Canada Swan’s Concrete Products Westbrook, ME Turner Vault Company Toledo, OH Vanden Boomen Burial Vaults Inc. Appleton, WI Vanden Boomen Burial Vaults Inc. Wausau, WI Vincent & Son, Inc. Galena, IL Washington Wilbert Vault Works Inc. Laurel, MD Warga Concrete Products Inc. Fort Wayne, IN Watts Vault & Monument Co. Des Moines, IA Wayne Burial Vault Co., Inc. Indianapolis, IN Welte Vault Co. Danbury, IA West Plains Vault & Mfg. Co. Pomona, MO

5

Whitman Vault Co. Whitman, MA Wicomico Vault Co., Inc. Salisbury, MD Wieser Precast Stewartville, MN Wieser Doric Vault Co. LaCrescent, MN Wilbert Burial Vault Co. Atlanta, GA Wilbert Burial Vault Co. Waycross, GA Wilbert Burial Vault Co. Muskegon, MI Wilbert Burial Vault Co. Traverse City, MI Wilbert Services Lancaster, NY Wilbert Vaults of Houston, Inc. Houston, TX Willbee Concrete Products Jackson, MI Williams Wilbert Des Moines, IA Williams Vault Company Emporia, VA Willmar Precast Co. Willmar, MN Zeiser Wilbert Vault Co. Elmira, NY

National Concrete Burial Vault Association, Inc. Member Application for Plant Inspection Name of Plant ___________________________________________________________________________ Plant Mailing Address______________________________________________________________________ Plant Street Address_______________________________________________________________________ Plant Telephone_________________

Fax Number_______________________________________

Owner’s Name_____________________________ Evening Phone______________________________ Plant Manager/Contact Person__________________ Evening Phone_______________________________ Types of Outer Burial Receptacles Produced P Top Seals P Air Domes P Sectionals Other________________________________________________ Please return this application with full payment to: The National Concrete Burial Vault Association, Inc. P.O. Box 917525 Longwood, FL 32791 (888) 88-NCBVA &AX  

For a NCBVA member in good standing, the Plant Certification Inspection fee is $1295.

August 2011 l NCBVA.ORG

21


In Memoriam 9/11 Next month, 10 years to the day, the memorial honoring all those killed in the attack on the World Trade Center in New York City will be dedicated. The memorial will be dedicated on September 11 in a special ceremony for families who lost loved ones during the attack and in rescue/recovery operations. On September 12 the memorial will be open to visitors from the general public who have reserved passes. If you have a smart phone, use this QR code to take you to 911memorial.org for a preview visit.

    

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August 2011 l NCBVA.ORG

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Remembering 9/11

Artistâ&#x20AC;&#x2122;s rendering of aerial view of 9/11 Memorial

In Memoriam â&#x20AC;&#x201C;â&#x20AC;&#x201C; 9/11/01 (See page 22)

Bulletin 2011 August  

Bulletin of the National Concrete Burial Vault Association

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