of the National Concrete Burial Vault Association
Preparing For Natureâ€™s Wrath Baxter Vault Rebuilds After Devastating Storm
Cabins Nearing Sell-out For NCBVA Cruise
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National Concrete Burial Vault Association, Inc. P.O. Box 917525 Longwood, Florida 32791 http://www.ncbva.org .#"6! s &AX President Stephen Hatﬁeld Hicks Industries, Inc. Mulberry, FL President-Elect Hubert McQuestion Lake Shore Burial Vault Co. Brookﬁeld, WI
TABLE OF CONTENTS
Preparing For Nature’s Wrath ............................. 3 Attempting to Do Business as Usual After a Natural Disaster
Secretary/Treasurer Michael Crummitt Crummitt & Son Vault Co. Martins Ferry, OH
Marketing Materials Help Promote Concrete Vaults .... 4
Immediate Past President Todd Swihart Saginaw Wilbert Vault Corp. Saginaw, MI
Cabins Nearing Sell-out For NCBVA Cruise..................... 12
Directors Wendy Bott Brown Mark H. Bott Co. Ogden, UT Doug Evans Carolina Doric, Inc. Florence, SC
Sail Away with NCBVA III
Baxter Vault Rebuilds After Devastating Storm ............ 14 By Sylvia Heidemann NCBVA Staff Writer
Steve Handley Handley Precast Systems, Inc. Glendale, AZ
Membership Application ............ 22
Dave Long Eagle Burial Vault Association Joliet, IL
NCBVA Certiﬁed Plants ............. 23
Tony Colson Wilbert Funeral Services, Inc. Forest Park, IL Jerry Russell Southern Ohio Vault Co. Portsmouth, OH Dennis Schultz Doric Vault of Western N.Y., Inc. Buffalo, NY Blake Swinford Trigard Vaults / Greenwood Plastics Danville, IL Steve Vincent Doric Products, Inc. Marshall, IL Executive Director Thomas A. Monahan, CAE Certiﬁed Association Management Co. Longwood, FL Legal Counsel J. Scott Calkins, Esq.
Industry News ’N Notes ............. 20 Our Advertisers American Cemetery Supplies, Inc. .... 7 Axis Corporation.............................. 11 Crescent Bronze Powder Co.............. 6 D & C Supply Co., Inc........................ 6 Doric, Inc.......................................... 18 Edgmont Metallic Pigment Co.......... 25 Elasto Plastic Concrete ................... 19 Holland Supply Inc........................... 26 Long Machine Co............................. 21 Matthews Cremation.......................... 2 Mixer Systems ................................. 18 Paws & Remember............................ 6 RoMix Chemical & Brush................. 10 Rostine Manufacturing & Supply ..... 16 Trigard Vaults ..................................... 5
Marketing in Your Area
Make â€œThe Green Adâ€? Your Ownâ€“â€“ Weâ€™ll Help You! !T THE CONVENTION IN ,AS 6EGAS ONE OF THE SEMINARS FOCUSED in on whatâ€™s still a â€œhotâ€? issueâ€”the â€œgreen burialâ€? trend. In answer to the question, â€œWhat is the best way for concrete burial vault manufacturers to compete in the green burial market?â€? seminar participants were united on the following points: s &OR YEARS BURIAL VAULT MANUFACTURERS HAVE BEEN hGREENv ENvironmentally friendly manufacturing methods are used to create an environmentally friendly product). s "URIAL VAULT MANUFACTURERS HAVE DEPENDED ON FUNERAL HOME DIrectors to get the word out to families concerning the environmental qualities of a concrete burial vault. s )F THATS NOT HAPPENING BURIAL VAULT MANUFACTURERS MUST DO A better job of educating funeral directors. Voila! An Ad You Can Use So, how can you help educate funeral directors? An NCBVAproduced ad (shown here in a smaller version) that you can personalize and use to help impress the message on funeral directors AND CEMETERY OWNERS WAS INTRODUCED IN THE *UNE ISSUE OF The Bulletin, which focused on the green burial trend. The ad visually highlights the protective qualities of the concrete burial vault, along with the recipe for its productionâ€”all-natural ingredients, such as GRAVEL SAND CEMENT AND WATER The copy is short and straightforward, emphasizing that a sealed burial vault is (1) made from ingredients that come from the earth; (2) properly sealed, a vault keeps chemicals from escaping into the earth; and (3) most importantly, the sealed burial vault protects the remains of the familyâ€™s loved one.
GRAVEL SAND 18% CEMENT 6% WATER
Na-ture friend-ly -adjective 1. having minimal impact on the natural environment; also, using as well as maintaining natural materials; also called [environmentally friendly]
Properly You donâ€™t have to choose... ECO-FRIENDLY Sealed
Reduce. Reuse. Rethink. When you think green, think a concrete burial vault. Using concrete minimizes the depletion of our natural resources. Its ingredients come directly from readily available materials: water, aggregate (sand and gravel or crushed stone) and cement. Cement is also composed of mineral elements that occur naturally in the earth such as calcium, silica (sand), alumina, and iron. A vault not only is made from ingredients from the earth, but if properly sealed, it keeps any chemicals from escaping into the earth. The sealed burial vault also prohibits anything from entering the vault, thereby protecting the remains of your loved one. Now thatâ€™s something to think about.
Place Your Message here! Marketing-wise burial vault companies are beginning to use this 8.5 x 11-inch ad as a â€œstufferâ€? in mailings to funeral directors, families and cemeteries. Others have enlarged it to poster-size. You can, too. For only $15, NCBVA staff will provide you with a printable copy of the ad (in electronic PDF format) with your company information or personalized message. E-mail Bulletin editor, Jan Monahan (email@example.com) or call .#"6! TO ORDER YOUR PERSONALIZED hGREENv ad today. Use it in your next promotion and then follow up with funeral directors to make sure they got the message.
Materials Help Promote Concrete Burial Vaults NCBVA members have been discovering that the marketing materials created several years ago by the Marketing Committee are a valuable resource in helping to explain the beneďŹ ts of lined concrete burial vaults. Materials include a color brochure and a DVD titled, â€œReasons to Consider a Lined Concrete Burial Vault.â€? The materials can be used at seminars, civic meetings, or offered to funeral directors and cemetery sales personnel as a valuable sales aid. %ACH $6$ IS PLUS POSTAGE "ROCHURES ARE PER HUNDRED MINIMUM PLUS POSTAGE If you would like to take advantage of these consumer-oriented materials, call 888-88-NCBVA or E-mail Bulletin Editor Jan Monahan (firstname.lastname@example.org).
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Preparing For Natureâ€™s Wrath Attempting to Do Business As Usual After a Natural Disaster As recently as May 1, we witnessed a classic example of a â€œnatural disasterâ€? in the U.S. &LOODING OF EPIC PROPORTIONS HAPPENED IN .ASHVILLE 4. FOLLOWING RAINFALL OF TO INCHES IN A VERY SHORT TIMEFRAME 2OADS AND RAILROAD TRACKS WERE WASHED OUT ) WAS SUBMERGED in places around the city. More than 25 people lost their lives in Tennessee, and the adjacent states of Kentucky and Mississippi that were also affected by the excessive rainfall. Flooding hadnâ€™t been a problem in the Nashville area since 1937 because ďŹ‚ood control projects had been initiated by the Tennessee Valley Authority. But thatâ€™s the way it is with natural disasters. In spite of human plans to prevent them, they can happen very quickly, and usually without warning. The damage can be catastrophic and take months, even years, to repair. No place in the world is immune from natural disasters. So what steps should the prudent burial vault manufacturer take in order to continue to do business under abnormal conditions? Adequate Insuranceâ€“â€“ Itâ€™s a â€œMust Haveâ€?! Donâ€™t waste money by being â€œinsurance poor,â€? but work closely with a reputable insurance professional to have â€œenoughâ€? coverage. Here are some points to take into consideration: s )NSURE YOUR BUSINESS FOR replacement cost, not just compensation for loss. s )NCLUDE IN YOUR COVERAGE business interruption insurance that includes a per diem allowance for the costs of renting trucks and buying inventory (from other manufacturers) while your pr oducti o n cap aci t y i s d i mi n i sh ed o r i s co mp l et el y o u t o f operation. s -AKE SURE THE ENDORSEMENTS COVER ALL CIRCUMSTANCES THAT COULD BE ANTICIPATed. If your facility is located on high ground, flood insurance may not be necessary, but consider tornado, terrorist, high wind, hurricane, earthquake and other potential causes of lossâ€”if they are applicable in your location. s )N THE EVENT OF A DISASTER DONT TRUST ANY INSURANCE ADJUSTER TO ESTIMATE YOUR LOSSES (AVE the situation evaluated by a competent structural engineer or general contractor. Caution: While you may not want to consider it, make sure the building is condemned if the damage warrants it. Often insurers will tell you a building can be repaired, when in reality it canâ€™t. They will offer you a settlement check, a binding settlement contract, and then drop your coverage. After that, they have no stake in your future. . . and youâ€™ll be up the proverbial creek.
In Case of Fire Forms will warp and deform in a ďŹ re and often will not be repairable. Just because they are made of steel, donâ€™t assume forms are immune to ďŹ re damage. All your inventory will be ruined. Smoke damage can be as extensive as the damage caused by the ďŹ re itself. Not only thatâ€”the water used to extinguish the ďŹ re will cause damage as well. Flood Referring once again to the news coverage of the automobiles and trucks submerged in the May 1 Nashville ďŹ‚ood, keep in mind that if your property is ďŹ‚ooded, all your vehicles will be either lost or seriously damaged. Your building will probably be full of mud and ďŹ‚ood debris. Your inventory can be shifted and ruined. Forget about salvaging electronics such as computers, phone systems, etc. They likely will be lost. Earthquakes Thereâ€™s often a domino effect of accessory damage when earthquakes happen. Entire buildings can be shifted off their foundations and huge cracks can be created in the foundations and surrounding land. In addition, your inventory can be destroyed and ďŹ res can be started by disrupted electrical systems. Natural gas lines and fuel lines can be damaged, causing releases into the building. A building that does not appear to be damaged can actually be a total loss because its frame is stressed beyond its limits. Tornadoes They present all the same risks as earthquakes and pose the added risk of high wind damage. Hurricanes Because thereâ€™s usually more advance warning of a possible hurricane, you may be able to board up your plant and move some items to a safer location. Hurricanes donâ€™t always act as the weather forecasters predict. If one does hit your area or you happen to be in the exit path of one and are subjected to heavy rainfall miles or even states away, add ďŹ‚ood damage to all the potential losses posed by earthquakes and tornadoes. Ice Storms Ice storms can put an entire metropolitan area out of commission because of collapsed building structures, downed power lines and resultant power outages, fallen trees and branches, and transportation networks that become virtual ice rinks. Be sure that your computers and electrical equipment are protected by power surge devices. If you expect freezing temperatures in your building, consider ways to protect or reduce possible damage to water heaters, pipes and plumbing ďŹ xtures. If pipes are broken, ďŹ‚ooding may occur in your plant. Epidemics & Pandemics In recent years weâ€™ve been subjected to predictions of the devastation that could happen as a result of H1N1, bird ďŹ‚u or other types of ďŹ‚u. If an epidemic were to occur, it could mean potential disaster for the following reasons: (1) a substantial portion of your workforce could be out of action; (2) your supply chain could be interrupted; and (3) the demand for your products and services could be greatly increased. In order to properly prepare for an epidemic, consult www.cdc.gov and consider addressing this as a concern with your funeral director clients. Other Important Alternatives: Evacuation Plan Every facility should have an evacuation plan, and the evacuation map should be posted in a very visible location. (For detailed information on emergency EVACUATION PROCEDURES PLEASE REFER TO $AVID "RUGGERS ARTICLE IN THE !PRIL issue. Plant safety is an important area in NCBVAâ€™s certification program.)
Whatâ€™s the Forecast? Hurricane Predictions: The team at Colorado State, led by William Gray, is predicting an above-average hurricane season, which ofďŹ cially begins on June 1. For details, go to www.news. colostate.edu/Release/5129. Tornado Predictions: An interesting authority on tornadoes is the NWS Storm Prediction Center in Norman, OK. In addition to predictions for THE SITE PROVIDES UP TO DATE STAtistics on deadly tornadoes that have ALREADY TAKEN PLACE IN ACROSS THE U.S. Visit www.thorntonweather.com/ tornado-stats.php. Earthquake Predictions: Based on a Google search (earthquake predictions FOR ONE COULD COME TO THE CONclusion that the science of earthquake prediction is not so scientiďŹ c. If you donâ€™t trust the stars, numerology or Tarot card readings (a number of sites found!), you may wish to check out two that appear science-based. A NASA-funded earthquake prediction program, the Rundle-Tiampo Forecast, PUBLISHED IN HAS ACCURATELY PREDICTED OF #ALIFORNIA EARTHquakes in this decade. Read about it at www.nasa.gov/centers/goddard/ EARTHANDSUN?EARTHQUAKESHTML Another site of interest is www.psysORGCOMNEWSHTML
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First Aid Kit, Food & Water Emergency supplies should always be available, including ďŹ‚ashlights with extra batteries, a ďŹ rst aid kit, tools (for emergency use only), and food and water for employees and visitors/customers to use during a period of unexpected conďŹ nement. Temporary OfďŹ ce Facilities Itâ€™s a good idea to have a back-up plan available for temporary ofďŹ ce space. Consider such resources as your insurance agent or another local business for â€œborrowingâ€? ofďŹ ce space for a short time until you can rent temporary space or bring a mobile home onto your property for ofďŹ ce use. (Even before the ice storm hit, George Moss was using a mobile home for ofďŹ ce space on his property. His new building incorporates ofďŹ ces and a showroom.) Electronic Data These days, electronic data is an asset of substantial value, and loss of it for even one day can hamper your ability to carry on effectively. Consider all the data you use daily that is essential to support of your business (employee contact information, customer information, inventory, suppliers of equipment and materials, employee records, safety records, etc.) Solutions for protection of important data include the necessity of entering all transactions into the system promptly and using an off-site data storage and protection system (such as Carbonite) that immediately backs up all data. Additionally, software is available that immediately backs up data to a USB hard drive or thumb drive that can be taken off-site every day. If several employees share the responsibility of closing up at the end of the day, it would be a good idea for each to have his/her own data storage devices. (Thumb drives and other portable storage devices are relatively inexpensive.) Another word of caution concerning the human element: when an employee has custody of your data ďŹ les, he/she should be bonded and very trusted. Data theft (which weâ€™ll cover in a future issue) is a very serious matter. If necessary, data can be encrypted and password-protected. If you choose this alternative, consider setting it up so that only you and your CPA can open those ďŹ les. Agreements with Other Vault Companies One thing that stands out as a beneďŹ t of
Other Resources 1. If you donâ€™t have a disaster plan in place for your company, start developing one now. Consider your human resources, physical resources and business continuity. Then, think about how a disaster could affect your employees, workplace and customers. Think creatively about how you can continue doing business if the streets around your company are impassable. For additional information to complement this current article, refer to a feature article, â€œDisaster Recovery Begins Before a Disaster Strikes,â€? which was published IN THE *UNE ISSUE OF The Bulletin. 2. Visit www.redcross.org for disaster preparedness information, how to get help, and ways to give help. 3. Resources for Small Businesses: National Small Business Week (theme: â€œSmall Business - Driving Americaâ€™s Economyâ€?), sponsored by the U.S. Small Business Administration, was -AY #HECK OUT WWWSBA gov for helpful information, including disaster assistance, new small business initiatives, interest-free loans, etc. NCBVA membership is that members are more willing to share information and help each other in distressing times. While no one likes to think a natural disaster could ever happen in his/her area, town or facility, itâ€™s prudent to establish mutual assistance agreements with several nearby companies that sell the same product line. Each franchise company (Doric, Eagle, Trigard and Wilbert, etc.) should have a disaster plan whereby they can supply the needed items to a client on short notice. That could include a list of licensees who pledge assistance in a geographic area when needed, or a central supply of everything that is required. Each company needs to research its own solution and appoint a committee to control the logistics. Necessity may be the mother of invention, but it stands to reason that costeffective and convenient (or less inconvenient) plans are best made before a disaster happens. If youâ€™re fortunate, you will never have to use those back-up plans.
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National Concrete Burial Vault Association, Inc.
7-Night Eastern Caribbean Cruise Convention Allure of the Seas February 20-27, 2011
Cruise/Convention Itinerary Saturday 2/19/2011
*Arrival Ft. Lauderdale Airport (NCBVA Shuttle provided to hotel) 5:00 - 6:00 p.m. - NCBVA cocktail reception
Noon - 4:00 p.m. Shuttle provided to Port 5:00 p.m. Ship sails - NCBVA Grand Welcome Aboard Reception
At Sea - NCBVA Board of Directors Meeting
At Sea - NCBVA Convention program (TBA)
7:00 a.m. Arrival St. Thomas, US Virgin Islands 6:00 p.m Departure NCBVA Karaoke Night (open Bar)
7:00 a.m. Arrival St. Maarten, N.A. 5:00 pm. Departure
At Sea - NCBVA Convention Program (TBA)
1:00 pm. Arrive Nassau 7:00 pm. Depart Nassau
7:00 am. Arrive Ft. Lauderdale
* Early arrival is strongly recommended to avoid weather and travel delays. Don’t “miss the boat!!”
National Concrete Burial Vault Association, Inc.
7-Night Eastern Caribbean Cruise Convention !LLURE OF THE 3EAS s February 20-27, 2011
REGISTRATION FORM Name of Company_____________________________________________________________________________________________ Mailing Address ________________________________________
City, State, Zip _______________________________________
Telephone Number______________________ Fax Number _________________ E-mail ___________________________________ Registrants: (Please indicate ages of registrants who are minor children) First Name Last Name ____________________________________________________________________________________________________________ ____________________________________________________________________________________________________________ ____________________________________________________________________________________________________________ ____________________________________________________________________________________________________________
Convention Cruise Rates
Choose Your Cabin Preference
Registration Fees are based on double occupancy per cabin and include accommodations and meals. (Reduced prices are offered for 3rd and 4th guests, including infants and children who share accommodations with two full-price paying adults). Single occupants must pay the full double occupancy rate (rate below x 2) or contact NCBVA and we will try to match you up with a roommate.
Please note: Prices do not include mandatory per-person Departure and Port Service fee of $159.00 per person*; Convention Registration Fee of $300; Taxes and RCL fees of $106.28; and Gratuity of $84 (total of $649.28), which must be added to each personâ€™s registration. Cabins are assigned on a ďŹ rst come-ďŹ rst served basis. Registration deadline is December 1, 2010.
Portside: 8156, 8158, 8160, 8166, 8168, 8170, 8266, 8278, 8288, 8290, 8292
Cabin Categories (Available staterooms listed to the right) Double Multiple Member: $1,349 $1,490 Non Member: $1,549 $1,690 3rd/4th Person N/A $940
Deck 8 - All Ocean/Balcony Rooms Double Occupancy Only The cabins listed below will only accommodate two people.
Starboard: 8548, 8554, 8556, 8558, 8560, 8566, 8568, 8664, 8668, 8676, 8680, 8686 Multiple-person cabins These cabins will accommodate up to four people. 8162, 8164, 8262, 8270, 8550, 8552, 8562, 8564, 8672, 8684
*Royal Caribbean International also reserves the right to impose a fuel supplement on all guests if the price of West Texas Intermediate fuel exceeds $65.00 per barrel. The fuel supplement for 1st and 2nd guests would be no more than $10 per guest per day, to a maximum of $140 per cruise; and for additional guests would be no more than $5 per person per day, to a maximum of $70 per cruise.
PAYMENT INFORMATION: Full payment is due upon submittal of this registration form. Cancellations: Full refund, less a $100 administrative fee, will be made, if cabin can be resold prior to sailing. A 10% late fee will be added to any registration received after the registration deadline of December 1, 2010. Â‰ Check (Make payable to NCBVA and mail along with this form) I hereby authorize NCBVA to process my registration for the NCBVA Convention on the credit card listed below: Â‰ Master Card Â‰ Visa Â‰ American Express Cabin fee (see above) : +Addtâ€™l Person: +Addtâ€™l Fees:
Double $ _______ Multiple $ _______ x 2 = $__________ _______ x __ = $__________ $649.28 x __ = $__________ TOTAL = $__________ Card Number: ___________________________________________________ Expiration Date:_______________________ Name As It Appears on Card: ______________________________________ Security Code (back of your card): ________ Signature: _____________________________________________________ Mail or Fax this form to: .#"6! 0/ "OX ,ONGWOOD &, s 0HONE &AX
Natural disasters: Floods, tornadoes, hurricanes, wild ďŹ res, ice storms. Thereâ€™s no planning for them, but if one hits your business, there are basically two choices: (1) Cut your losses and quit or (2) come up with a plan to move past the disaster and as quickly as possible get back to doing business as usual. For George Moss and partner Lonnie Allen of Baxter Vault in Baxter Springs, KS, quitting was not an option. In addition to customers, too many peopleâ€”including family members who were involved in the companyâ€”depended on them and their successful business.
By Sylvia Heidemann NCBVA Staff Writer
N $ECEMBER "AXTER 6AULT #OMPANY WAS JUST ONE OF THE TARGETS WHEN A violent ice storm hammered the midwest section of the countryâ€”from Oklahoma, Nebraska, Kansas and Missouri, and all the way up through Illinois and Wisconsin. At the time, the physical plant facility of Baxter Vault consisted of three separate buildings, placed in a sort of horseshoe formation. Two of the buildings were seVERELY DAMAGED AND ONE HELD APPROXIMATELY BURIAL VAULTS IN STORAGE â€œWe measured the covering of ice on the roof,â€? says George Moss, â€œand it ranged from 12 inches overall to about 15 inches deep at the eaves. No ordinary wood roof can withstand that weight.â€? A Doric licensee, George is quick to add, â€œYou know, we build a pretty good vault, and most of our vaults stood up to the crushing weight of the ice and collapsed roof. We only LOST ABOUT PERCENT OF OUR INVENTORYv As if the initial loss of inventory and damage to the plant werenâ€™t enough, a short time LATER *ANUARY TO BE EXACT ANOTHER ICE storm came through, just after clean-up was well underway and tarp had been placed on the roof. It was the unexpected and unthinkableâ€”backto-back ice storms.
The wood roofs on the buildings (above and upper right) could not withstand the weight of some 12 inches of ice and collapsed after a storm blew through in December of 2007. The good news is that most of the vaults withstood the weight of the ice and collapsed roof.
Customers to Serve; Responsibility to Employees "AXTER 6AULT PRODUCES NEARLY VAULTS A YEAR SERVING AN APPROXIMATE MILE RADIUS INCLUDing southwestern Missouri, northwestern Arkansas, northeastern Oklahoma and southeastern Kansas. This is a large customer base to serve. The main production plant (and a warehouse) is located in Baxter. Additional warehouses are located in Gentry, AR and Independence, KS. There were also employees (some family members) to take into consideration. One of Georgeâ€™s two sons, Chris, works in the business but is currently stationed in Afghanistan. Son-in-law George (married to Georgeâ€™s wifeâ€™s
More often than not, ﬁshing trips are family outings. Last year George took Betty on a trip to Canada where he says, “She out-ﬁshed me.” And there are pictures to prove it (right). daughter) works in the plant. Bookkeeping responsibilities are shared by George’s wife, Betty, who works three days a week, and Lonnie’s wife, Diana, who works two days a week. All in all, there are 17 employees. George and Lonnie assessed the ice-storm damage and devised a strategic plan to keep the business going until rebuilding could take place. “If there was any luck at all in what happened,” says George, “it was that the one undamaged building housed our crane system. We moved as many vault forms as we could into that building, as well as our mixer. Our batch plant wasn’t harmed. We put a tarp on the roof and across the end of the building and set up propane heaters so we could continue to pour, but we only poured enough vaults to get by until we were in our new building. In addition, we didn’t have room for the forms for all the vaults, so we bought a few vaults from other burial vault manufacturers to get by and serve our customers.” Except for a small portion of land owned by the gas company, Baxter Vault takes up an entire city block. The city of Baxter Springs helped out with their recovery efforts by closing off the street so that Baxter Vault could use that roadway to store some vaults outside. George and Lonnie also renovated a building in town and used it to store a line of “lighter weight” steel vaults they also sell. It took George and Lonnie about a year-and-a-half to direct clean-up operations, select contractors for the new building, and then wait for better weather for construction to begin. Wouldn’t you know? A year ago in May, the vault plant was damaged again, not as extensively, this time by hail. In addition to having satisfactory insurance coverage (“You can ever have enough insurance,” says George.) what other measures did they take to offset any future unpredictable acts of nature? Continued, page 16
They came back bigger and better! Instead of wood, steel trusses were used in the the new 28,900 sq. ft building (below). The ceiling is high to accommodate additional storage.
Batch plant, rock and other materials are all now located inside Continued from page 15
Help$ cut your labor costs Â‡ Make$ your concrete look better Â‡ Meet$ all EPA and state VOC limits Â‡
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Rostine Manufacturing & Supply, Inc. P.O. Box 8192 | 4227 W. Church 6SULQJÂżHOG02
1-800-397-9114 Fax 417-864-6596
â€œI guess you could say we came back bigger and better with our new building,â€? notes George. â€œInstead of wood trusses, weâ€™ve got steel. We might have done a little overkill in SIZE SQ FT 7EVE INCLUDED SOME SPECIAL FEATURES SUCH AS A SHOWROOM THAT WERE proud of. And weâ€™re all pleased that we were able to incorporate three nice new ofďŹ ces and move our ofďŹ ces out of a two-bedroom mobile home that we were using even before the ice storm. Another plus is that our batch plant, rock and other materials are all located inside so we can mix and pour any time. The materials tend to create dust, so we have huge exhaust fans to keep the dust down.â€? "AXTER 6AULT IS BACK IN FULL PRODUCTION NOW )N .OVEMBER OF $AVE "RUGGER NCBVAâ€™s plant certiďŹ cation representative, visited the facility and certiďŹ ed it under NCBVAâ€™s standards of operation. Three-generation Business There are many family-owned businesses in the deathcare industry. Georgeâ€™s father had owned a number of funeral homes, and Georgeâ€™s plan after high school was to go to mortuary schoolâ€”which he didâ€”and then work in one of the family funeral homesâ€”which he didnâ€™t because his father ended up selling them all. George began working for a local vault manufacturer. Then in 1975, his father bought Baxter Vault, and George went on board as an employee and stockholder. The company grew and one building after another was ADDED )N *ANUARY OF ,ONNIE !LLEN BECAME 'EORGES PARTNER AND THE TWO BOUGHT OUT the business from Georgeâ€™s father. With Georgeâ€™s son and a son-in-law employed, Baxter Vault is now a three-generation company. In times when he can get away from the plant for awhile, George likes to ďŹ sh. He used to hunt but says he doesnâ€™t enjoy tramping around in the woods as much as in his younger days. More often than not, ďŹ shing trips are family outings. â€œI took Betty on a ďŹ shing trip to Canada last year,â€? George laughs, â€œand she out-ďŹ shed me.â€? Itâ€™s obvious that George has a positive, can-do attitude that plays an important role in overcoming disaster. He had planned to retire in about four years, but now says he plans TO WORK FOR PERHAPS ANOTHER YEARS h7E PRACTICALLY HAD TO REBUILD OUR ENTIRE PLANT AFTER those ice storms,â€? he states. â€œThatâ€™s a big expense.â€? Itâ€™s much more likely that George enjoys a challenge and the feeling of satisfaction that comes from doing a good job and serving others. Through it all, his sense of humor has remained intact. He says he was kidding around with his staff one day and said jokingly, â€œYou know, Iâ€™ve been working in this business for more than 35 years. Whereâ€™s my gold watch?â€?
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