of the National Concrete Burial Vault Association
Safety Update How Can OSHA Work For You?
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National Concrete Burial Vault Association, Inc. P.O. Box 917525 Longwood, Florida 32791 http://www.ncbva.org .#"6! s &AX President Stephen Hatﬁeld Hicks Industries, Inc. Mulberry, FL President-Elect Hubert McQuestion Lake Shore Burial Vault Co. Brookﬁeld, WI Secretary/Treasurer Michael Crummitt Crummitt & Son Vault Co. Martins Ferry, OH Immediate Past President Todd Swihart Saginaw Wilbert Vault Corp. Saginaw, MI Directors Wendy Bott Brown Mark H. Bott Co. Ogden, UT
TABLE OF CONTENTS Bill Would Expand Funeral Rule to Cemeteries......... 4 By J. Scott Calkins, Esq. NCBVA Legal Counsel
Safety Update.............................. 7 How Can OSHA Work for You?
Industry News ’N Notes ............. 10 Calendar .................................... 10 Working Smarter ....................... 12 Efﬁciency Reaps Rewards For Operations & Employees By Sylvia Heidemann NCBVA Staff Writer
Doug Evans Carolina Doric, Inc. Florence, SC
2011 Convention Cruise ............ 16
Steve Handley Handley Precast Systems, Inc. Glendale, AZ
Going Out With A Bang ............. 19
Dave Long Eagle Burial Vault Association Joliet, IL Tony Colson Wilbert Funeral Services, Inc. Forest Park, IL Jerry Russell Southern Ohio Vault Co. Portsmouth, OH Dennis Schultz Doric Vault of Western N.Y., Inc. Buffalo, NY Blake Swinford Trigard Vaults / Greenwood Plastics Danville, IL Steve Vincent Doric Products, Inc. Marshall, IL Executive Director Thomas A. Monahan, CAE Certiﬁed Association Management Co. Longwood, FL Legal Counsel J. Scott Calkins, Esq.
A Fireworks Farewell
Membership Application ............ 20 NCBVA Certiﬁed Plants ............. 21
Our Advertisers American Cemetery Supplies, Inc. .... 6 Axis Corporation.............................. 23 Crescent Bronze Powder Co............ 15 D & C Supply Co., Inc...................... 15 Doric, Inc.......................................... 15 Edgmont Metallic Pigment Co.......... 19 Elasto Plastic Concrete ..................... 9 Holland Supply Inc........................... 11 Long Machine Co............................. 18 Mixer Systems ................................. 14 RoMix Chemical & Brush................. 10 Rostine Manufacturing & Supply ....... 4 Trigard Vaults ..................................... 5
August 2010 l NCBVA.ORG
Do Your Part in Support of H.R. 3655â€“â€“ Expanding Funeral Rule to Cemeteries By J. Scott Calkins, Esq. NCBVA Counsel
couple of months ago I urgently advised you to write or call your U.S. CongressMAN AND YOUR TWO 3ENATORS TO INDICATE YOUR SUPPORT OF (2 THAT WOULD expand the Funeral Rule to include the regulation of cemeteries. As stated by Rep. Bobby Bush (D-Ill), the sponsor of this legislation: â€œThis legislation would be a signiďŹ cant ďŹ rst step toward comprehensive and uniform regulation of cemeteries and funeral home practices in the country.â€? Such legislation is supported by the Federal Trade Commission (FTC), National Funeral Directors Association (NFDA) and many other national associations connected with the deathcare industry. ) HAVE SERVED AS YOUR ASSOCIATION COUNSEL FOR MORE THAN years. During this entire time, our industryâ€™s major problems and headaches at the local level have been concentrated on the imposition by cemeteries of discriminatory, unreasonable and unlawful policies and regulations. It is no wonder that now I am receiving more news of membersâ€™ problems regarding cemeteries, especially cemeteries that are now being purchased by investors.
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FTC Advisory Opinion In April the FTC staff issued an advisory opinion to Universal Casket Co. concerning practices engaged in by some funeral providers in connection with the delivery to them of caskets purchased by consumers from third-party casket sellers. Universal is the supplier of caskets to consumers who have purchased caskets from Costco or Wal-Mart on an at-need basis. The caskets are delivered by Federal Express. The important and signiďŹ cant part of the long and detailed opinion is the following general statement on the FTC staffâ€™s policy. Letâ€™s just play a little word game with it: Whenever you see the word â€œfuneral provider,â€? replace it with the word â€œcemetery,â€? and whenever you see the word â€œcasket,â€? replace it with the words â€œburial vault.â€? Letâ€™s try it out. The words in brackets are the suggested replacement words: â€œRestrictions by a funeral provider [cemetery] that unreasonably impede the delivery of a third-party casket [burial vault] create an unreasonable burden on a consumerâ€™s right to use such a casket [burial vault= IN VIOLATION OF 3ECTION B !S A GENERAL rule, a funeral provider [cemetery] should avoid acts or practices that treat third-party casket [burial vault] retailers differently from the funeral providerâ€™s [cemeteryâ€™s] regular casket [burial vault] supplier.â€? Make Those Calls With a little effort by each of our members in making the suggested calls to support such legislation, we just might create sufďŹ cient interest by Congress to enact this needed law. And just think of the beneďŹ ts that will be derived for our members and the industry when there is a level playing ďŹ eld and all participants in the deathcare industry are treated fairly. Instead of the members ďŹ ghting cemetery regulations and practices in court like we have been made to do, the member could call the FTC for its intervention, thereby avoiding a costly legal confrontation. Please take a half-hour within the next two weeks to call your Congressman and 3TATE 3ENATORS "E PREPARED TO PROVIDE THE NUMBER OF THE (OUSE "ILL (2 YOUR name, the name of your company and address and the area that you service (that is, several counties within the Congressmanâ€™s district), and most importantly, the necessity of the passage of such legislation to provide FTC regulation and protection of the consumer and you as a third-party supplier of burial vaults chosen by the consumer for cemetery burial.
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Work For You?
Are you concerned about a possible visit from a representative of the federal Occupational Safety & Health Administration (OSHA)? You should be. While the Agency now offers a number of employer-friendly programs, it also continues its enforcement role and itâ€™s still targeting manufacturers of concrete products. Fines for violations (that can be classiďŹ ed as serious, willful, or repeat) can be steep, but can also be mitigated, if you take immediate steps to be compliant.
etâ€™s start our update by taking a look at the â€œscary stuffâ€? ďŹ rstâ€” enforcement activity. On OSHAâ€™s website youâ€™ll ďŹ nd a very interesting tool called an Integrated Management Information System (IMIS). IMIS was designed as an information resource for in-house use by OSHA staff and management, as well as state agencies that carry out federally-approved OSHA programs. Access to IMIS is provided to members of the public who wish to track OSHA interventions or to perform statistical analyses of OSHA enforcement activity. Itâ€™s not necessary to register and have a password to use IMIS. Just click on the â€œData & Statisticsâ€? tab on the OSHA website, then click on the link â€œSearch Inspections by SIC.â€? (Although NAICS #ODES HAVE BEEN USED SINCE IT IS STILL possible to search by using SIC 3272, the code for concrete products, including burial vaults.) Keep in mind, however, that unless a case is closed, IMIS entries concerning it are subject to continuing corrections and updating as the case progresses. A search of a 2.5-year time period
*ANUARY UP TO *UNE yielded 713 cases. While most cases were classiďŹ ed as â€œplannedâ€? or â€œfollow-up,â€? 85 of that 713â€”approximately 12 percentâ€” were initiated as the result of â€œcomplaints.â€? A number of serious violations cited by OSHA involved guarding ďŹ‚oor and wall openings and holes, conďŹ ned spaces, and operation of forklifts. Whistleblowers.gov ANYONE, including your employees, can submit a complaint about possible unsafe conditions in your plant. An OSHA press RELEASE ISSUED *ULY STATES THAT â€œWorkers who â€˜blow the whistleâ€™ on prohibited or unlawful practices in the workplace as well as safety and health discrimination play an important role in assuring compliance with federal laws.â€? OSHAâ€™s whistleblower program was put into efFECT ON -ARCH /N *ULY /3(! unveiled a dedicated Web address for the whistleblower protection program (www. whistleblowers.gov). A key quote in the release was attributed to David Michaels, Assistant Secretary of Labor: â€œOSHA
doesnâ€™t work unless workers feel secure in exercising their rights. This Web page is part of OSHAâ€™s promise to stand by those workers who have the courage to come forward when they know their employer is cutting corners on safety and health.â€? Ask yourself: Does any worker (or former worker) have a reason to make a complaint about our plant? If your answer is â€œyes,â€? take steps now to correct any problem areas. Avoid Cutting Corners; Have a Plan OSHA issues a variety of standards for the workplace, including: s 4OXIC SUBSTANCES s (ARMFUL PHYSICAL AGENTS s %LECTRICAL HAZARDS s &ALL HAZARDS s 4RENCHING HAZARDS s )NFECTIOUS DISEASES s &IRE EXPLOSIVE HAZARDS s $ANGEROUS ATMOSPHERES s -ACHINE HAZARDS s #ONlNED SPACES When there is not a speciďŹ c standard, the OSH Act invokes a general duty clause [Section 5(a)(1)] that requires each employer to â€œfurnish. . . a place of employment which [is] free from recognizable hazards that are causing or likely to cause death or serious physical harm to his employees.â€? If any of the areas mentioned above apply to your plant, you must take responsibility for ensuring that you are in compliance. If youâ€™d like assistance, click on the â€œTrainingâ€? tab to see the options available to you. Target Area: Forklifts OSHA states that thousands of injuries relating to powered industrial trucks (forklifts) happen each year as a result of disregard for safe operating procedures, mostly attributable to inadequate training. Injuries occur in a number of situations, such as: (1) when lift trucks are inadvertently driven off loading docks; (2) when employees are August 2010 l NCBVA.ORG
struck by a lift truck; or (3) when employees fall while on elevated pallets. As you can expect, most forklift accidents also involve property damage, such as damage to racks, pipes, walls and other machinery. OSHA offers an e-Tool, complete with actual photos of various types of forklifts and proper operating procedures. For those who like to see things in black-and-white, on paper, two sample daily checklists with illustrations are provided to assist in training regarding OSHAâ€™s powered industrial truck operations. The one checklist created by the UAW-Ford National Joint Committee on Health and Safety includes excellent graphics. In case you didnâ€™t know, anyone under
SHMS Checklist Management Commitment & Employee Involvement /3(! ESTIMATES THAT WORKPLACE INJURIES AND ILLNESSES COST OUR NATIONS BUSINESSES billion/year in wasteful and often preventable expenses. Effective Safety and Health Management Systems (SHMS) help reduce the extent and severity of work-related injuries and illnesses. While OSHA regulations do not require employers to have a SHMS, having one is highly advisable. The following â€œSHMS Checklistâ€? was excerpted from a PDF on Effective Safety and Health Management Systems; the complete fact sheet is available by clicking on the â€œPublicationsâ€? tab. s $EVELOP AND COMMUNICATE A SAFETY AND HEALTH POLICY TO ALL EMPLOYEES s $EMONSTRATE MANAGEMENT COMMITMENT BY INSTILLING ACCOUNTABILITY FOR SAFETY AND health, obeying safety rules and reviewing accident reports. s #ONDUCT REGULAR SAFETY AND HEALTH MEETINGS INVOLVING EMPLOYEES MANAGERS AND supervisors. s !SSIGN RESPONSIBLE PERSONS TO COORDINATE SAFETY AND HEALTH ACTIVITIES s )NTEGRATE SAFETY AND HEALTH INTO BUSINESS PRACTICES e.g., purchases, contracts, design and development). s )NVOLVE EMPLOYEES IN SAFETY AND HEALTH RELATED ACTIVITIES e.g., self-inspections, accident investigations and developing safe practices). s 2ECOGNIZE EMPLOYEES FOR SAFE AND HEALTHFUL WORK PRACTICES
18 (in a non-agricultural situation) is prohibited from operating a forklift. OSHA also publishes a YouthRules! section to help young workers and promote safety consciousness in those young people who are working in manufacturing situations.
Worksite Analysis s %VALUATE ALL WORKPLACE ACTIVITIES AND PROCESSES FOR HAZARDS s 2E EVALUATE WORKPLACE ACTIVITIES WHEN THERE ARE CHANGES IN 0ROCESSES -ATERIALS - Machinery s #ONDUCT ON SITE INSPECTIONS IDENTIFY HAZARDS TAKE CORRECTIVE ACTIONS s 0ROVIDE A HAZARD REPORTING SYSTEM FOR EMPLOYEES TO REPORT UNSAFE AND UNHEALTHFUL conditions. s )NVESTIGATE ALL ACCIDENTS AND NEAR MISSES TO DETERMINE THEIR ROOT CAUSES
SHARP, An OSHA Incentive The Safety and Health Achievement Recognition Program (SHARP) is designed to provide incentives and support to employers who implement and continuously improve effective safety and health programs at their worksites. When a company receives SHARP recognition, its worksite is exempt from OSHA programmed inspections while its SHARP certiďŹ cation remains valid.
Hazard Prevention & Control s %LIMINATE AND CONTROL WORKPLACE HAZARDS e.g., engineering controls, workstation design and work practices). s %STABLISH A PREVENTIVE MAINTENANCE PROGRAM s +EEP EMPLOYEES INFORMED OF SAFETY AND HEALTH ACTIVITIES AND CONDITIONS s 0LAN FOR EMERGENCIES e.g., create an evacuation plan, train employees and conduct ďŹ re drills). s 2ECORD AND ANALYZE OCCUPATIONAL INJURIES AND ILLNESSES
Consultation Program OSHA now also offers a confidential nation-wide free consultation service so that employers can ďŹ nd out about potential hazards at their worksites. This program gives small business owners access to highly qualiďŹ ed occupational safety and health professionalsâ€”at no costâ€”who can assist them in developing and implementing effective safety and health management systems. According to the OSHA website, the Consultation Program is completely separate from the OSHA inspection effort. No citations are issued or penalties pro-
NCBVA.ORG l August 2010
Training for Employees, Supervisors & Managers s 0ROVIDE TRAINING ON SPECIlC SAFE WORK PRACTICES BEFORE AN EMPLOYEE BEGINS WORK s 0ROVIDE ADDITIONAL TRAINING FOR NEW WORK PROCESSES AND WHEN ACCIDENTS AND NEAR misses occur. s 0ROVIDE REFRESHER TRAINING ON A ROUTINE BASIS
posed. The program also offers training and education to the employer and employees at the workshop. For more information, visit www.osha.gov/dcsp/smallbusiness/consult. HTML OR CALL Make OSHA work for you to make your business better and safer.
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INDUSTRY NEWS â€™N NOTES
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Doric Prepares for Annual Fall Meeting Doric Products, Inc. is planning for its annual Dealer meeting to be held September IN -YRTLE "EACH 3# !LL $ORIC licensees are welcome to attend this free meeting. The ďŹ rst day will kick off in the afternoon with a golf outing followed by a beach party that evening. On Friday, itâ€™s down to business with a full day of speakers and networking with fellow dealers. Doric President Steve Vincent will open the meeting, followed by Bob Pecor on â€œJob Satisfaction.â€? This is Pecorâ€™s second annual meeting. He presented a leadership program last year. Precor has more than 12 yearâ€™s experience in training and development. Wanda Borges, ESQ will start the afternoon session with a presentation on â€œAccounts Receivable Collections.â€? Borges is the principal member of Borges & Associates, LLC, a law ďŹ rm based in Syosset, NY. There will be a plant tour at Carolina Doric Inc., located in Florence, SC, on Saturday morning and an awards banquet and celebration Saturday evening. NFDA, CANA to Host Groundbreaking Joint 2011 Convention, Expo The National Funeral Directors Association and the Cremation Association of North America (CANA) have reached a historic agreement to host a joint International ConVENTION %XPO /CTOBER IN Chicago, Ill. â€œThis convention promises to be a landmark event for funeral service,â€? said NFDA President William C. Wappner, CFSP. Wappner noted that members of NFDA and CANA, as well as the supplier community, have expressed strong interest in more joint programming that builds on the strengths of both associations. The gathering will be structured in a way that maintains the unique identity of each association.
2010 CALENDAR August 4-7 CANA 92nd Annual Convention Sheraton Waikiki Hotel Honolulu, HI Sept. 29-Oct. 2 Selected Independent Funeral Homes Walt Disney World Grand Floridian Orlando, FL September 16-18 Doric Annual Meeting Kingston Plantation Embassy Suites Myrtle Beach, SC September 29-Oct. 2 Selected Independent Funeral Homes Walt Disney World Grand Floridian Resort & Spa Orlando, FL October 10-13 NFDA Ernest Morial Convention Center New Orleans, LA November 15-16 Casket & Funeral Supply Assn. Crowne Plaza Union Station Indianapolis, IN
2011 February 20-27 NCBVA Eastern Caribbean Convention Cruise Allure of the Seas Departs from Ft. Lauderdale, FL
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NCBVA.ORG l August 2010
We at the National Concrete Burial Vault Association Bulletin would love to hear from you. Please take a few minutes and send us a press release about your happenings. Weâ€™re interested in details about special events, individuals who deserve recognition, awards, and new services you are providing. Suppliers: let us know about your new products and services. Color or black and white photos are also welcome. Send to email@example.com.
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DePue Wilbert also has a monument and signage business. This beautiful monument was built in tribute to 14 lives lost in 2008 during an industrial accident at the Imperial Sugar ReďŹ nery in Savannah, GA. Fourteen doves were released at the memorial service. Fourteen feathers that were left after the doves were released, a Bible, prayers, and notes were buried inside the boulder.
Working Smarter EfďŹ ciency Reaps Rewards For Operations & Employees Photo courtesy of Bill Durrence
People may be surprised to learn that the personable Charlie DePue, Jr. they know is a â€œsharpshooterâ€? at heart, having been a member of the riďŹ‚e team for four years at Georgia Tech. Charlie originally had his sights set on a career with Chrysler Corporation, which at the time he graduated from college was a strong, highly successful manufacturing giant. Today Charlie is owner of DePue Wilbert, Inc. in Savannah, GA, and has no regrets that his career with Chrysler was shot down. By Sylvia Heidemann NCBVA Staff Writer
harlie DePue Jr. is a prime example of a burial vault manufacturer who was brought up in the family business but didnâ€™t expect to make a career of it. His father, Charles DePue Sr., had worked for years for H.M Patterson & Son, the largest funeral home in Atlanta, but wanted to be in business for himself. At THAT TIME &RANK "OWEN 3R HAD THE 7ILBERT franchise in the state of Georgia. DePue Sr. obtained a sub-license from him for the Savannah territory. For the ďŹ rst two years, DePue Wilbert did not do any manufacturingâ€”instead, vaults were manufactured
NCBVA.ORG l August 2010
in Jacksonville, FL and transported up to Savannah. Sometime around $E0UE 7ILBERT began manufacturing vaults. Young Charlie Jr. worked weekends and summers in the plant, gaining hands-on experience. After high school, he enrolled in Georgia Tech and earned a degree in industrial management and industrial engineering. His hoped-for career with Chrysler never materialized because of the senior DePueâ€™s illness, but #HARLIE HAS NO REGRETS h)N THE SUMMER OF MY Dad was diagnosed with cancer,â€? says Charlie, â€œand I stepped in to help â€˜temporarily,â€™ but I discovered I really liked the burial vault manufacturing business. This transition was good for my Dad, who was able to take some time off, travel and do other things he ENJOYED $AD LIVED ANOTHER YEARS AFTER TREATMENT
for cancer. I beneďŹ ted from being able to spend a lot of time with him and being mentored by him.â€? Challenges to Manufacturers The father/son team looked into cremation in the earLY S h)TS TRUE THAT CREMATION IS A BIG CHALLENGE to our industry,â€? Charlie comments, â€œbut Dad decided back then that he didnâ€™t want any part in providing cremation services, and I agreed with that decision. Thatâ€™s not our only challenge, however,â€? he notes. â€œOverhead has a signiďŹ cant impact on our business. You canâ€™t just sit around and wait for families to come to you. You have to get out and network.â€? One of the networking efforts of which Charlie is most proud is his 27 years service as a Rotarian. â€œItâ€™s important to give back to the community and not just concentrate on trying to bring business in,â€? he says. â€œOne of the most satisfying things to me is to help young professionals get started in business. Iâ€™m currently sponsoring a young dentist, and enjoy introducing him to other businessmen and women.â€? Charlie gives back to his community in another VERY IMPORTANT WAY &OR MORE THAN YEARS HES BEEN a ďŹ reďŹ ghter and a ďŹ rst responder. He jokes that he is sometimes hesitant to tell those heâ€™s helping that heâ€™s connected with the deathcare industry. â€œThey might worry that I could have a conďŹ‚ict of interest,â€? he smiles. There is one other big challenge Charlie is dealing with now: He is one of two burial vault manufacturers who, along with some funeral home owners, are standing up to a cemetery owner in Savannah who barred concrete burial vaults from his five cemeteries. Because NCBVAâ€™s attorney alerted the ASSOCIATION BACK IN THE FALL OF THAT THIS COULD BE a precedent-setting case, NCBVA has been report-
ing on its developments in The Bulletin. A Legal and Regulatory Defense Fund was established by NCBVA in order to assist burial vault manufacturers in precedent-setting cases. â€œWe are very appreciative of NCBVAâ€™s support in this particular issue,â€? says Charlie, â€œbut we also value the opportunity as members to interact with other burial vault manufacturers on a regular basis. Weâ€™ve learned much through NCBVAâ€™s certiďŹ cation program and through the articles published in NCBVAâ€™s Bulletin. EfďŹ ciency Studies Charlieâ€™s background in engineering has made him a proponent of doing things smarter, wherever possible. Even though he says he currently has â€œthe best crew Iâ€™ve ever had,â€? he was interested in maximizing his vault operations, manned by 13 employees. Denny Knigga, Director of Operations for Wilbert Funeral Services visited DePue Wilbert last year to conduct an efďŹ ciency study. â€œYou can imagine our crew was at ďŹ rst skeptical about the outcome of the study, fearing that some workers might be laid off,â€? Charlie noted. â€œBut that wasnâ€™t our goal. We wanted to reward our team by being more efďŹ cient and give them more time with THEIR FAMILIES )F WE HAVE TO WE CAN POUR vaults in one day now, using only two men.â€? Charlie says he has implemented nearly all the recommendations made by Knigga, as well as some of the recommendations made by NCBVAâ€™s Plant CertiďŹ cation Representative, Dave Brugger, P.E. Some of these recommendations included opening walls and building racks for storage so the vaults donâ€™t have to be handled once poured until they are ready for painting. The distances for carrying vaults has Continued
Charlie is proud of his simple and inexpensive customdesigned racks that he had made at an industrial machine shop. Vaults only have to be handled twice: once at the time of manufacture and lastly at the time of ďŹ nish and delivery.
Charlie DePue and his wife Linda with NCBVA Plant CertiďŹ cation Representative, Dave Brugger, P.E. (r).
August 2010 l NCBVA.ORG
A typical DePue delivery truck (left).Charlie’s brother, an engineer, designed the unit on the rear with a hydraulic vault handler that can dig a grave and also install the vault.
ness in place, so we branched out into providing distinctive signage and special monuments. Our Savannah location includes a number of colleges, universities and hospitals, as well as good representation by the armed forces. There are divisions of the Rangers and Special Forces here—all good clients,” says Charlie. There are four employees involved in monument building at DePue’s. In recent years, Charlie is proud to add, the monument designs of staff member Richard McDowell have been featured on three separate covers of the MB News. also been decreased. “It’s amazing what time- and money-saving ideas can be put into place when an objective expert takes a look. Rather than fear what might come out of an efﬁciency study, we grabbed the opportunity, and our operations have deﬁnitely improved. There are still a few ideas left that I’d like to implement as soon as possible.” Long-time Diversiﬁcation $E0UE 7ILBERT PRODUCES MORE THAN VAULTS PER YEAR BUT BURIAL vaults are not its only product. “We realized a few years ago that all our business should not be concentrated in the funeral industry. With the Atlantic Ocean to the east of us, we had no choice but to look westward and consider our diversiﬁcation options. We already had a monument building busi-
Joie de Vivre & the Golden Rule To relax, Charlie enjoys golﬁng and boating. He holds a pilot’s license and occasionally rents a small plane to ﬂy, commenting that it’s too expensive any more to own a plane. His university riﬂe team experience has made guns a lifetime favorite pastime for him, too. Charlie and his wife Linda also travel for business and pleasure. They attend conventions together, and those events aren’t just for NCBVA or Wilbert. Linda is a former teacher of Russian and French, but she gave that up 17 years ago to be involved in the jewelry business. She is an independent representative of Premier Designs Jewelry. When interviewed for this article, Charlie was pleased to say that “Linda is taking me to Dallas on July 13 for the 25th anniversary convention of Premier Designs. They are expecting
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MORE THAN PEOPLE )T SHOULD BE QUITE AN EXPERIENCE AND )M looking forward to it.â€? Linda brings jewelry along to the NCBVA and Wilbert meetings, too, and enjoys adding an extra dimension of â€œfunâ€? for the women in attendance by displaying her jewelry. The DePueâ€™s family gives them other reasons to travel. One son and a daughter are spaced continents apart. Son Chad (Charles III) got his start with Microsoft and now has his own company in Buenos Aires. The DePues are planning a trip there in early winter. Daughter Lauren is an RN in Seattle. One son, Dean, is closer to Savannah. Heâ€™s a banker in Columbus, GA. The DePues also enjoy their ďŹ ve grandchildren (three boys and a set of twinsâ€”boy and girl). The twins have just turned two years old. Itâ€™s obvious that Charlie DePue employs a joie de vivre in his everyday life and tries to run his company by the Golden Rule. â€œFamily is very important to me, and we serve families as we would want our families to be served. The traditional funeral is important, and you must keep in mind how youâ€™d want your own parents, sister or brother treated.â€? That also includes taking care of his crew. â€œWe get referrals for new employees from those who are already working in our plant. That says a lot. In addition, we try to set higher goals for them and offer rewards for reaching those goals, such as special recognition and bonuses,â€? Charlie states. Sounds like Charlie DePue has discovered and put in practice many ways to give back, all the way around. A â€œgiving backâ€? philosophy certainly works in a positive way for him.
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