Page 1

BULLETIN THE

of the National Concrete Burial Vault Association

April 2010

When It’s Time To Say Goodbye Pet Memorialization Can Ease The Pain

Also in this issue: s3AIL!WAYWITH.#"6!))) #ONVENTION#RUISE s/PERATINGYOUR 0LANT-ORE%FFICIENTLY s+EEPING5P TO $ATE /N,EGAL)SSUES

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April 2010

NCBVA BULLETIN

National Concrete Burial Vault Association, Inc. P.O. Box 917525 Longwood, Florida 32791 http://www.ncbva.org   .#"6!s&AX   President Stephen Hatfield Hicks Industries, Inc. Mulberry, FL President-Elect Hubert McQuestion Lake Shore Burial Vault Co. Brookfield, WI Secretary/Treasurer Michael Crummitt Crummitt & Son Vault Co. Martins Ferry, OH Immediate Past President Todd Swihart Saginaw Wilbert Vault Corp. Saginaw, MI Directors Wendy Bott Brown Mark H. Bott Co. Ogden, UT Doug Evans Carolina Doric, Inc. Florence, SC Steve Handley Handley Precast Systems, Inc. Glendale, AZ Dave Long Eagle Burial Vault Association Joliet, IL Tony Colson Wilbert Funeral Services, Inc. Forest Park, IL Jerry Russell Southern Ohio Vault Co. Portsmouth, OH Dennis Schultz Doric Vault of Western N.Y., Inc. Buffalo, NY Blake Swinford Trigard Vaults / Greenwood Plastics Danville, IL Steve Vincent Vincent & Son, Inc. Galena, IL Executive Director Thomas A. Monahan, CAE Certified Association Management Co. Longwood, FL

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TABLE OF CONTENTS When It’s Time To Say Goodbye.. 4 Dignified Memorialization Can Help Ease the Pain for Pet Parents And Diversify Your Business By Sylvia Heidemann, Staff Writer

Sail Away With NCBVA III............ 8 Why Not?! NCBVA 2011 Cruise Convention

Legal Issues To Keep Your Eye On................. 12 By J. Scott Calkins NCBVA Legal Counsel

Simple RulesTo Increase Plant Productivity ........ 15 by David Brugger, P.E. NCBVA Plant Certification Rep.

Membership Application ............ 22 NCBVA Certified Plants ............. 23 Industry News ’N Notes ............. 26 /UR!DVERTISERS American Cemetery Supplies, Inc. .... 7 Axis Corporation.............................. 21 Crescent Bronze Powder Co............ 19 D & C Supply Co., Inc...................... 19 Doric, Inc.......................................... 20 Edgmont Metallic Pigment Co.......... 20 Holland Supply Inc........................... 18 Long Machine Co............................. 25 Mixer Systems ................................. 19 Paws & Remember.......................... 15 RoMix Chemical & Brush................. 12 Rostine Manufacturing & Supply ... 117 Trigard Vaults ..................................... 2

Legal Counsel J. Scott Calkins, Esq.

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NCBVA BULLETIN

April 2010

In recent months, not many industries can boast of of signiďŹ cant growth and proďŹ t. The exception is the pet industry. Its steady success is giving those involved in the deathcare industry—including burial vault manufacturers and suppliers to our niche industry—a reason for exploring possible ways to diversify and tap into that market.

Dignified Memorialization Can Help Ease the Pain For Pet Parents And Diversify Your Business By Sylvia Heidemann NCBVA Staff Writer If you think pets don’t represent big business, think again. Especially in death, they represent a revenue-generating stream for your business that you perhaps have not even considered. First, let’s look at what Americans spend to keep their pets wellfed, well-groomed, healthy and well-outďŹ tted (stylish outerwear for dogs). The American Pet Products Association (APPA) surveys the consumer spending market on a regular basis. According to APPA’s .ATIONAL0ET/WNERSSURVEY PETOWNERSSPENTBILLIONONPETSIN GROWINGTHATMARKETBYPERCENT3PENDING covers such products as food, supplies and over-the-counter meds, vet care, live animal purchases, and pet services, such as grooming ANDBOARDING-ORETHANBILLIONWASSPENTONFOODALONE4HATS a lot of kibble, tuna, crickets, ďŹ sh food, lettuce, etc., depending on the choice of pet. Pet categories surveyed by APPA include dogs, cats, birds, horses, freshwater ďŹ sh, saltwater ďŹ sh, reptiles and small animals. /F THE  PERCENT OF 53 HOUSEHOLDS  MILLION HOMES THAT OWNPETS CATSNUMBERMORETHANMILLION FOLLOWEDBYADOG population of 77.5 million. 7HATSTHEOUTLOOKFORPETPRODUCTSSALESIN!00!ESTIMATESTHEMARKETWILLCONTINUETOGROW TOPPINGMILLION 7HYTHELAVISHSPENDINGONPETS5NCONDITIONALLOVE0ETSCAN be our best friends. They play with us when we’re happy and listen to us when we’re sad—and they don’t talk back, even though they are good at ďŹ nding ways to express their needs and emotions. Pets can ďŹ ll the void for an empty nester when the last child ďŹ nally moves away from home. They provide comfort and companionship for the elderly. Stroking the fur of a cat or dog has been linked to lowering blood pressure. And let’s not forget the K-9 ofďŹ cers and animals who assist the sight- and/or hearing-impaired. For most pet owners, pets are family, and for some people, pets are the only family they’ve ever known or trusted. They deserve the very best. Of course, the ďŹ gures cited by APPA cover living pets. No matter

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how much they are loved, all pets eventually die, and the disposition of their bodies and the memorialization of their lives is where the deathcare industry comes in. ICCFA Introduces PLPA The big dogs in the deathcare industry are recognizing the tremendous potential of the pet market and are becoming more involved to ensure standards of excellence in pet funerals, cremation and burial. The International Cemetery, Cremation and Funeral Association (ICCFA), which offers membership services to cemeteries, funeral homes, crematories, memorial designers and related businesses, NOW HAS MORE THAN   MEMBERS WORLDWIDE )T HAS RECENTLY established the Pet Loss Professionals Alliance (PLPA), a division within its supplier/professional membership category. The PLPA’s mission is to provide education and opportunities for professional growth for providers of pet-related deathcare services. The PLPA CURRENTLYHASMORETHANMEMBERS When the ICCFA held its convention in San Antonio on March  OFTHISYEAR THElRSTANNUAL0,0!#ONFERENCE0ROGRAMWAS introduced in conjunction with it and enjoyed healthy, enthusiastic attendance. Note that the program put the “pet spinâ€? on many traditionally human-oriented areas (such as dealing with grief). Topics included: s4OWARD3TANDARDSIN0ET,OSS#AREDISCUSSIONOFAVIABLE set of standards for an industry code of practice); s0ET,OSS#ENTER"EST0RACTICES s0ET#REMATIONS,EGAL,IABILITY)SSUES s%XPANDING9OUR4RADITIONAL"USINESSTO)NCLUDE0ET3ERvices; s'RIEF7HAT9OUR4EAM0ET0ARENTS7ILL7ANTTO+NOW s-EETINGTHE.EEDSOF4ODAYS0ET#AREGIVERSSTRENGTHENING

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April 2010

NCBVA BULLETIN

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veterinarian-client-patient communication & supporting relationships between people & their companion animals); sh!SKTHE6ETERINARIANv2OUNDTABLE$ISCUSSION sAND $EVELOPINGA0ET,OSS3UPPORT'ROUP$ElNING Relationship-based Selling in the Pet Loss Provider World.

diversiďŹ cation ties in really well with an existing burial vault manufacturing company. (www.pawsandremember.com) “The burial vault manufacturer already has a trained staff that understands the deathcare industry, and most are really good at scheduling and service,â€? says Schaefer. “In addition, many already have crematories for humans, so purchasing a pet crematory unit is Pet Cremation a natural progression. There are 17 million pet deaths per year, and When a pet dies, the pet parent must consider alternatives for disposi- that represents a great opportunity.â€? tion of the body. If a pet can’t be buried in one’s backyard, the ugly Veterinary clinics are important partners/clients with the franalternative of sending a beloved friend to a landďŹ ll is unthinkable. chisee. “Veterinary clinics are into healthcare and are not usually That’s where cremation is becoming more popular as the accept- very comfortable with deathcare,â€? notes Schaefer. “The clinics are able alternative. Some pet crematoriums/pet cemeteries even allow glad to turn that part of pet care over to someone else. When a pet owners to witness the cremation. dies or has to be euthanized, there are three separate levels of those who grieve: the pet owner and immediate family; the extended Matthews Cremation family outside the immediate household; and the veterinarian, who We alluded to NCBVA member companies that are already involved has perhaps invested years in the care of the animal and has also in the pet deathcare industry. One of those is Matthews International bonded with it.â€? Cremation Division, an NCBVA associate member that has more Cost of a pet cremation vary, but can range from approximately THANYEARSOFCREMATORYEXPERIENCEANDPRIDESITSELFONSETTING UPTO DEPENDINGONTHESIZEOFTHEANIMAL)FAPETS the standard for the industry in quality care is extensive before its death, the and performance in crematory equippet is still considered “familyâ€? by the MENT7ITHMORETHAN INSTALLAowner, according to Schaefer, and TIONSINCOUNTRIES -ATTHEWSISALSO the owner will usually continue with the oldest and largest manufacturer of the additional expense of having the crematory equipment and supplies. animal cremated. In a “saveâ€? crema(www.matthewscremation.com.) tion, the pet’s ashes are kept separate At the time of this writing, Steven and given back to the owner. In a “noSchaal, Division Manager for Sales saveâ€? cremation, the ashes are mixed & Marketing, was out of the country with those of other pets and placed in for an extended time and not available a pet memorial garden. for interview, but was able to provide Because burial vault businesses some information by e-mail for this are family-run and usually passed #ATSARETHEMOSTCOMMONHOUSEHOLDPET article. on from generation to generation, “As for working with burial vault some individuals have purchased a manufacturers, we believe the opportunity is fantastic for service franchise to add to the business that their children will eventually integration,â€? wrote Schaal. “Especially since the pet loss industry inherit. This is a diversiďŹ cation plan to offset the shrinking market is relatively untapped, providing these services [cremation and of traditional burials (with caskets and burial vaults). related services] to funeral professionals offers a new source of business revenue. We view the NCBVA members as very important After the Rainbow Bridge, strategic partners with our division, and we are honored by this Then What? association.â€? In the vernacular of pet-oriented magazines and books, websites Matthews has underscored its desire for strategic partnerships by and blogs, pets that die are said to be waiting to “cross the rainbow promoting its Pet Loss Business Development Conferences in The BRIDGEv"UTJUSTWHATHAPPENSTOTHEPETAFTERDEATH3OMECITY Bulletin. Although a date has not yet been conďŹ rmed, Matthews is or county ordinances prohibit the burial of pets on the owner’s anticipating planning its next conference—which would be its third property—although owners are not likely to check on restrictions, annual—for the summer of this year. unless they anticipate a move and can’t think about leaving Fido “For the past several years,â€? Schaal stated, “we have spoken to or Fluffy behind. In this case, burial in a pet cemetery is a growMORETHAN FUNERALPROFESSIONALSANDENTREPRENEURSTHROUGH ing option. Just as human cemeteries provide grieving family and these workshops, discussing the business opportunity. I’m talking friends a place to visit their loved ones for reection, healing and with a new group of faculty because each year I like to bring in restoration, the best pet cemeteries provide the same beneďŹ ts for fresh presenters who are successful in the business development grieving pet parents. aspects of the services.â€? The International Association of Pet Cemeteries and Crematories )!/0# ESTIMATESTHATTHEREAREACTIVEPETCEMETERIESINTHE Paws & Remember™ 53 BUTSTATESONITSWEBSITETHATONLYABOUTOFTHESECEMETERIES NCBVA Past President Mark Minnick in Ft. Wayne, IN began are good operating businesses. Applicants interested in membership doing pet cremations in 1997, which led to the creation of Paws in the IAOPC must meet speciďŹ c criteria. & Remember™ franchises for pet cremation and memorialization !CCORDINGTOTHE)!/0# APPROXIMATELY PETSDIEDAILY BUT services. According to Rick Schaefer, Vice President, this type of FEWERTHANAREACTUALLYBURIEDINPETCEMETERIES)TSPOSSIBLE

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NCBVA BULLETIN

THATALARGEPERCENTAGEOFTHEREMAININGORSOARECREMATEDAND end up in an urn on the pet parent’s mantlepiece, perhaps at a later date to be slipped quietly into the casket when the pet parent dies. (If you’re raising your eyebrows at this, think about the kinds of things that are often placed in the caskets of the deceased just prior to burial. In searches on the Internet for this article, one cemetery owner who operated a pet cemetery that was located next to his CEMETERYFORPEOPLESAIDTHATOVERASPANOFYEARSTHEREWERE possibly thousands of pets buried with their owners. The state and the cemetery will not be revealed here.) Together for Eternity? Traditional human cemeteries don’t allow burial of pets with owners, but some people are becoming more vocal in challenging that TRADITION)N*ANUARYOFINTHESTATEOF7ASHINGTON 3ENATOR +EN *ACOBSEN $ 3EATTLE INTRODUCED 3"  A BILL THAT WOULD legally have allowed pet remains to be buried with people in human cemeteries in that state. Senator Jacobsen appeared before the Senate Government Operations and Elections Committee and read a number of letters and e-mails from people who supported his bill. One writer sadly questioned: “I can be buried with my pet, but he can’t BEBURIEDWITHME)TDOESNTSEEMRIGHT to deny my last wishes to have my pet’s ashes buried with me.â€? The senator’s bill didn’t get much respect, however, and died in committee in June. So, the open avenue for owners who want to be buried with their pets is to be buried in a pet cemetery, an option that has been considered sub-standard for people until recent years. There are new, up-scale pet cemeteries that are now promoting the concept that people and pets should be allowed to be together after death. In 3EPTEMBEROFIN$AYTONA"EACH &, ,OHMAN0ET#EMETERY and Cremation (www.lohmanpetcare.com) opened as one of a few cemeteries in the U.S. where the cremains of people and pets can be interred together—not in burial plots at this location, but in the niches of columbariums. Nancy Lohman, one of the owners of that cemetery and other cemeteries and funeral homes in the Daytona area, was one of the two speakers on the PLPA program who addressed Pet Loss Center Best Practices. She presented examples of how her company has used special projects, parades and community seminars to brand their pet crematory and cemetery, and make it recognizable in the community. According to its website (www.hillcrestynn.com), HillcrestFlynn Pet Funeral Home and Crematory, which opened in December  IS BELIEVED TO BE THE lRST PET FUNERAL HOME AND CREMATORY opened on the grounds of a human cemetery—Hillcrest Memorial Park in Hermitage, PA. A dog park and wellness center, owned by the cemetery and located at the entrance of the pet cemetery, offers a place where people and pets can play together. The dog park provides a way of drawing future customers in by the presentation of special events and wellness seminars. The Hillcrest Memorial Park People and Pets Gardens features six acres in which people and pets can be buried together. (Tom Flynn, John Flynn and Roberta Knauf, representatives of Hillcrest Memorial Park and its People and Pets Gardens, were also on the PLPA program, and gave how-to informa-

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April 2010

tion on expanding a traditional business to include pet services. In the UK the idea of people and pets being buried together is somewhat more acceptable than in the U.S. and the practice is on the increase, according to the CNN LivingE ZINEOF&EBRUARY  which has been receiving considerable play on the Internet. A woman named Penny Lally owns a pet crematorium and woodland burial place in southwestern England. She says she has buried more than OWNERSALONGSIDETHEIRANIMALS/NEOFTHOSEPETOWNERSISHER husband, who died three years ago. He is buried with Super Sam (a horse), Blot the cat, Muppet the dog, and Brian the bird. The CNN article states that there are currently only six cemeteries in the UK that allow pets to be buried in the same plot as their owners. Customized Memorialization Trigard is an NCBVA afďŹ liate member, and Linda Darby Sempsrott, its CEO, is a marketing-savvy, outspoken pro-deathcare and memorialization individual who really “getsâ€? the pets-as-family connection. In its bronze memorial collection (www.trigardbronze. com), Trigard offers memorials, medallions and renderings to help owners remember their pets in a special way. “It’s kind of sad that some people care more about their pet than the people in their lives, but that’s something in our culture today that we can’t deny. It’s important to have the capacity to love and to pour that love into something that will give back love. Pets do that,â€? says Ms. Sempsrott. “We are proud to help those individuals honor their beloved pets as a family member.â€? Ms. Sempsrott is often a speaker at NFDA, ICCFA and other conferences sponsored by members of the Funeral and Memorialization Council (FAMIC). She is an advocate of having the best celebration of life service (funeral) that money can buy as a tribute to family members. Two years ago, at NCBVA’s annual convention in Scottsdale, she spoke about her favorite topics— funerals and memorialization—and then extended her feelings to include members of one’s furry family with an illustration of how she handled the death of her little-but-mighty dog, General. General died unexpectedly on Christmas eve and was given a glorious funeral, with Jim Darby’s dog as pallbearer. General’s memorial (see photo) that marks his grave in a pet cemetery in Danville, IL, shows the personalization possible for a much-loved pet. ProďŹ t in Pets This article merely touches on the huge potential for proďŹ t in the pet products industry, and in the pet deathcare industry. These industries are expected to grow, but consideration of entering these markets should include doing one’s homework—attending pet-loss-oriented seminars and discussing the potential with professionals who have already entered the market. If you own a pet and enjoy its companionship, look into its eyes and ask yourself what you would do when he/she dies. The case for cremation becomes pretty strong.

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April 2010 

NCBVA BULLETIN

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American Cemetery Supplies Price, quality, satisfaction, and service

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Phone: 800-515-0400

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Fax: 757-488-1589

www.acsupplies.com

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NCBVA BULLETIN

April 2010

Sail Away With NCBVA III 7HY.OT That’s the theme of the Royal Caribbean Cruise Line and also the question you ought to be asking yourself about planning ahead to attend NCBVA’s convention next February aboard RC’s Allure of the Seas. In case you missed the notice in the last issue of The Bulletin, the NCBVA Board of Directors has approved and announced that THECONVENTIONWILLBEABOARDTHISNEWMAMMOTHSHIP WHICH is still under construction and scheduled to make its maiden voyage in December. The Allure of the Seas will be identical to the Oasis of the Seas. 4HEDUOARETHELARGESTCRUISESHIPSEVERBUILTWITHDECKSAND  STATEROOMS!,)-)4%$NUMBEROFEXCLUSIVEOCEANBALCONY cabins have been reserved for NCBVA. The ship will sail from Port Everglades in Ft. Lauderdale, FL ON3UNDAY&EBANDCRUISETHE%ASTERN#ARIBBEANROUTE WHICH includes stops in Charlotte Amalie, the capital of St .Thomas in the U.S. Virgin Islands; Phillipsburg, the capital of Dutch St. Maarten, N.A.; and Nassau, Bahamas, returning to Ft. Lauderdale on Sunday, Feb. 27. Since most attendees will want to arrive a day or two ahead of time to be sure to avoid any weather-or travel-related delays, special hotel accommodations have been reserved at the Ft. Lauderdale Hampton Inn, which is just minutes from the Port. There will be a free shuttle from the airport to the hotel and another from the hotel to the cruise ship, saving costs of taxi fares. If you can only take one vacation in the next year or two, this is an opportunity for an unprecedented cruise experience combined with your annual NCBVA convention. Think about how much you would spend separately on an eight-day vacation and a four-day convention and you’ll appreciate the huge savings this provides. If you haven’t cruised in recent years, this is “not your fa-

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THERSCRUISESHIPv)TISLIKEACITYWITHSEVENDISTINCTLYDESIGNED neighborhoods––a collection of amazing sights and experiences. On the Allure of the Seas you can: s Stroll along Central Park, the ďŹ rst park at sea with  LIVETREESANDPLANTS s Enjoy 25 dining/food option––from traditional dining rooms to specialty restaurants s Try surďŹ ng on one of two FlowRiders or soar high above the crowd on a Zip Line s Play miniature golf, basketball, volleyball, ping pong s Climb two rock walls s See a Disney/Vegas-quality show every night s Have a cocktail in the Rising Tide Bar as it levitates four stories If that’s not enough, here are some other things to ďŹ ll your days: s Work out in a world-class ďŹ tness center that features 158 state-of-the-art cardio and resistance machines and daily ďŹ tness classes. s Let the kids' imaginations run wild in the Youth Zone the largest dedicated youth area at sea s Sit under the stars for an athletic high-diving and acrobatic show at the AquaTheater, the ďŹ rst amphitheater at sea. s Try your luck in the Casino Royale s Pamper yourself in the Vitality Spa, featuring 29 treatment rooms s Speed along like Apolo Anton Ohno on the indoor ice rink.

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April 2010

NCBVA BULLETIN

(OWBIGISBIG4HESHIPISTHELENGTHOFTHREEFOOTBALLlELDS dwarďŹ ng all other ships, including the Freedom of the Seas which WASTHEVENUEFORTHE.#"6!#ONVENTION)TSFEETWIDE ANDWEIGHTS TONS)NADDITIONTONEARLY PASSENGERS ITCARRIESACREWOF MENANDWOMENFROMDIFFERENTNAtions. In each port there is an abundance of optional on-shore activities, including parasailing, basking on beautiful beaches, exploring the turquoise blue waters of the Caribbean by every kind of boat imaginable, snorkeling, scuba diving, biking, horseback riding, swimming with dolphins and sea lions, and lots and lots of bargain shopping for jewelry and electronics in the quaint little towns. You’ll ďŹ nd extensive details and links to ship information and the ports of call at www.ncbva.org or www.royalcaribbean.com or www.allureoftheseas.com. See the registration form on page 11 for a listing of the block of staterooms reserved for NCBVA attendees. Your reservation also includes a nominal fee for NCBVA registration, which allows you to participate in all pre-cruise and on-board group activities and parties with fellow association members. It may seem early to be thinking about next year’s convention but since this is a new ship, demand is high, and the number of staterooms reserved for NCBVA is limited and cannot be increased. Make your plans as early as possible––registrations are already coming in to NCBVA headquarters.

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Cruise/Convention Itinerary Saturday 

Sunday 

!RRIVAL&T,AUDERDALE!IRPORT.#"6! Shuttle provided to hotel)  PM .#"6!COCKTAILRECEPTION

.OON PM3HUTTLEPROVIDEDTO0ORT PM3HIPSAILS .#"6!'RAND Welcome Aboard Reception

2/21

At Sea - NCBVA Board of Directors Meeting

2/22

At Sea - NCBVA Convention program (TBA)



AM!RRIVAL3T4HOMAS 536IRGIN)SLANDS PM$EPARTURE NCBVA Karaoke Night (open Bar)



AM!RRIVAL3T-AARTEN .! PM$EPARTURE

2/25

At Sea - NCBVA Convention Program (TBA)



PM!RRIVE.ASSAU PM$EPART.ASSAU

Sunday 

AM!RRIVE&T,AUDERDALE

* Early arrival is strongly recommended to avoid weather and travel delays. Don’t “miss the boat!!�

4AKEASTROLLTHROUGH THELUSHGREENGARDENS OF#ENTRAL0ARKABOVE ONEOFSEVENDISTINCT NEIGHBORHOODSINTHISCITY on the seas.

7ATCHAHIGH DIVING WATERSHOWINTHE !QUATHEATERRIGHT THE lRSTAMPHITHEATERATSEA

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National Concrete Burial Vault Association, Inc.

7-Night Eastern Caribbean Cruise Convention Allure of the Seas February 20-27, 2011

(Above) Balcony view of Central Park. (Right) Artist’s rendering ot the stateroom with balcony. Illustration mayy not be an exact representation of staterooms.

(Below) Guests stroll and play on the Boardwalk.

Deck 8

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National Concrete Burial Vault Association, Inc.

7-Night Eastern Caribbean Cruise Convention !LLUREOFTHE3EASsFebruary 20-27, 2011

REGISTRATION FORM Name of Company_____________________________________________________________________________________________ Mailing Address ________________________________________

City, State, Zip _______________________________________

Telephone Number______________________ Fax Number _________________ E-mail ___________________________________ Registrants: (Please indicate ages of registrants who are minor children) First Name Last Name ____________________________________________________________________________________________________________ ____________________________________________________________________________________________________________ ____________________________________________________________________________________________________________ ____________________________________________________________________________________________________________

Convention Cruise Rates

Choose Your Cabin Preference

Registration Fees are based on double occupancy per cabin and include accommodations and meals. (Reduced prices are offered for 3rd and 4th guests, including infants and children who share accommodations with two full-price paying adults). Single occupants must pay the full double occupancy rate (rate below x 2) or contact NCBVA and we will try to match you up with a roommate.

1.___________

Please note: Prices do not include mandatory per-person Departure and Port Service fee of $159.00 per person*; Convention Registration Fee of $300; Taxes and RCL fees of $106.28; and Gratuity of $84 (total of $649.28), which must be added to each person’s registration. Cabins are assigned on a ďŹ rst come-ďŹ rst served basis. Registration deadline is December 1, 2010.

Portside: 8130, 8132, 8134, 8136, 8138, 8140, 8142, 8144, 8146, 8156, 8158, 8160, 8166, 8168, 8170, 8266, 8278, 8288, 8290, 8292

Cabin Categories (Available staterooms listed to the right) Double Multiple Member: $1,349 $1,490 Non Member: $1,549 $1,690 3rd/4th Person N/A $940

2.__________

3.____________

Deck 8 - All Ocean/Balcony Rooms Double Occupancy Only The cabins listed below will only accommodate two people.

Starboard: 8530, 8532, 8534, 8536, 8538, 8540, 8542, 8544, 8548, 8554, 8556, 8558, 8560, 8566, 8568, 8664, 8668, 8676, 8680, 8686 Multiple-person cabins These cabins will accommodate up to four people. 8162, 8164, 8262, 8270, 8550, 8552, 8562, 8564, 8672, 8684

*Royal Caribbean International also reserves the right to impose a fuel supplement on all guests if the price of West Texas Intermediate fuel exceeds $65.00 per barrel. The fuel supplement for 1st and 2nd guests would be no more than $10 per guest per day, to a maximum of $140 per cruise; and for additional guests would be no more than $5 per person per day, to a maximum of $70 per cruise.

PAYMENT INFORMATION: Full payment is due upon submittal of this registration form. Cancellations: Full refund, less a $100 administrative fee, will be made, if cabin can be resold prior to sailing. A 10% late fee will be added to any registration received after the registration deadline of December 1, 2010. ‰ Check (Make payable to NCBVA and mail along with this form) I hereby authorize NCBVA to process my registration for the NCBVA Convention on the credit card listed below: ‰ Master Card ‰ Visa ‰ American Express Cabin fee (see above) : +Addt’l Person: +Addt’l Fees:

Double $ _______ Multiple $ _______ x 2 = $__________ _______ x __ = $__________ $649.28 x __ = $__________ TOTAL = $__________ Card Number: ___________________________________________________ Expiration Date:_______________________ Name As It Appears on Card: ______________________________________ Security Code (back of your card): ________ Signature: _____________________________________________________ Mail or Fax this form to: .#"6! 0/"OX ,ONGWOOD &,s0HONE  &AX  

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NCBVA BULLETIN

HIGH PERFORMANCE 





    

PROVEN RESULTS -!  ,$!'% -! !* - ($!  &+ -  &%' !% -$( &%''"!  !$% -&( & -!$ -%! ' '& +)!!  $%% -%% && &!  & #'" &

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April 2010

Legal Issues to Keep Your Eye On By J. Scott Calkins, Esq. NCBVA Counsel /NCE!GAIN %STATE0LANNING2EDUX Is this a good time to die? You might say, “What a strange question, counselor!â€? Please understand that I dislike having to return often to the subject of estate planning, but the oneyear repeal of the federal estate tax has created tremendous uncertainty in estate planning, giving rise to many challenges for our members and their professional practitioners. Although Congress was preoccupied with the health care debate last year (which at the time of this writing was still continuing), there were a number of opportunities to make basic changes in the 2001 law, as originally enacted, to prevent repeal of the federal estate tax from happening on January 1, 2010. To everyone’s surprise, Congress did not act to keep the tax going in 2010. What now? The current year is particularly challenging from an estate-planning perspective, even though the federal estate tax is technically repealed. Don’t get your hopes up too high. In my opinion, I am sure that Congress will act sometime this year to eliminate the 2010 repeal of such tax. And if it does, it is my opinion that the repeal will be effective retroactive to January 1, 2010. What does this mean for those who have acquired a large estate? (And that means most of the members of NCBVA.) It means that when the dust has settled regarding the status of the estate tax, you must revisit your estate plan and confer with the professional who drafted it. Failure to abide by this recommendation will cause you potentially large tax liabilities. 3#)0OTENTIAL6IOLATIONSOF!NTITRUST,AWS $QXPEHURIVLJQLÂżFDQWDFTXLVLWLRQVKDYHEHHQKDSSHQLQJUHFHQWO\ LQFOXGLQJ6&, acquiring more funeral homes and cemeteries; Batesville Casket Company acquiring the Goria plastic vault business; non-vault companies acquiring concrete burial vault manufacturing operations; and Matthews acquiring a large memorial products competitor, etc.). It’s important for us to keep abreast of such activities and their potential impact on our industry. 7KH$WWRUQH\*HQHUDORI1HYDGDÂżOHGDODZVXLWDJDLQVW6&,,QWHUQDWLRQDODOOHJLQJ that the deathcare industry giant has violated federal and state antitrust laws by purchasing a cemetery company that owns many funeral homes and cemeteries in and near Las Vegas. It will be important to our industry to keep a close eye on the outcome of this litigation. As I advised your Board of Directors, I have concerns regarding the Goria acquisition and its involvement with the federal antitrust and other possible federal and/or state laws. For more information on the Nevada litigation, visit the Attorney General’s website at http://ag.state.nv.us. Continued on page 15

CUSTOM FORMULATORS MANUFACTURING CHEMIST

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14

NCBVA BULLETIN

April 2010

NCBVA Legal & Regulatory Fund Contribution Form YES! I want to protect my business and contribute to the NCBVA legal and regulatory fund

Here’s my contribution of: ‰ $10,000 ‰ $5,000 ‰ $500 ‰ $100

‰ $1,000 ‰ Other $_________

Name:________________________________________________ Company: _____________________________________________ Address: ______________________________________________ City:_____________ State: __________ Zip:,________ Email Address: _________________________________________

‰ Check enclosed (Make check payable to NCBVA Legal and Regulatory Fund, mail with this completed form) Please charge my contribution to the following credit card: ‰ American Express ‰ 9,6$

‰ MasterCard

Account Number: _________________________________ Expiration Date:_____________ Print Name (as it appears on card): _________________________________________ 6LJQDWXUHRQFDUGBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBB

If paying by credit card you may fax this form to NCBVA’s secure FAX at 1-407-774-6751 or mail contribution form with payment to: NCBVA Legal and Regulatory Fund P.O. Box 917525 Longwood, FL 32791 “NCBVA accountants have said that contributions to this account are tax deductible. We encourage you, however, to check with your tax advisor to be sure the contribution is deductible in your case.”

You can also contribute on line through the NCBVA Web site: www.NCBVA.org or go directly to www.r=egonline.com/Checkin.asp?EventId=791970.

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April 2010

NCBVA BULLETIN

#ONTINUEDFROMPAGE

&4#2EGULATIONOF#EMETERIES For years NCBVA has kept its members advised of the efforts of many facets and organizations within the deathcare industry and their continued attempts to have cemeteries become regulated by the FTC, just as the funeral directors have been for many years. Rep. Bobby L. Rush (D,OO KDVLQWURGXFHG+5LQWKH86 Congress. The proposed bill is called the Bereaved Consumer’s Bill of Rights Act. This bill was drafted last September in response to the scandal at Burr Oak Cemetery in Alsip, IL, where employees allegedly pocketed thousands of dollars by doubleselling and double-stacking cemetery plots. The legislation is aimed at strengthening the Federal Trade Commission’s Funeral Rule, which prohibits unfair, deceptive acts or practices in the deathcare industry. FTC strongly supports the goals of the bill, as does the NFDA and other deathcare industry members. The Illinois Legislature and governor have enacted legislation to provide appropriate regulations and requirements for cemeteries in that state. Therefore, ac-

15

Please join with your fellow vault manufacturers and send in your donation today! Go on line or use the form on the adjacent page.

5PDATEON'EORGIA,ITIGATION As previously reported, the industry-related OLWLJDWLRQLQ*HRUJLDLQZKLFK¿YHFHPHWHUies (all owned by the same individual) have banned concrete burial vaults and liners, is now before the Appellate Court of that state. Local vault manufacturers in the area have expended thousands of dollars in litigation. NCBVA has established a Legal Defense Fund for the purpose of combating actions cording to Washington insiders, there is no that are detrimental to our industry. As you immediate need for the Rush Bill. UHFDOO 1&%9$ 3UHVLGHQW 6WHYH +DW¿HOG However, I address those of you who has sent out a letter, encouraging donations have had problems with cemetery practices, from the members of our association. Many policies and fees and other charges unfairly of you have responded to the cause and have charged to write or call your congressman’s already donated. The need to protect our ORFDORU:DVKLQJWRQRI¿FHDQGLQGLFDWH\RXU industry from unfair practices is not going support for the bill. Ask them to send you to go away, and this fund needs to grow a copy of the bill and a status report. Many and be replenished. I urge each of you to of you have contacted me over the years contribute by contacting NCBVA. A secure, regarding your problems with certain cem- on-line site has been set up for credit card eteries in your trading area that have enacted donations––https://www.regonline.com/ discriminatory, unfair and unreasonable suit_against_banned_concrete_vaults–– regulations and policies. This legislation or you may send a check, made payable to now provides you the opportunity to contact the NCBVA Legal Defense Fund (along your congressman. Do it now! with the form on the adjacent page) to NCBVA Headquarters.

A footprint in time...

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Contact Naomi Dinius 1-800-342-5676 ndinius@pawsandremember.com

pawsandremember.com

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NCBVA BULLETIN

April 2010

!&EW3IMPLE2ULES 7ILL)NCREASE9OUR0LANTS0RODUCTIVITY By David Brugger, P.E. NCBVA Plant CertiďŹ cation Rep.

plant and mixer, it still produces one-third of a yard per batch, and service vaults at a rate of one per batch. After pouring, the vaults are all trans,QP\SRVLWLRQDV1&%9$ÂśV3ODQW&HUWLÂżFDtion Representative, I visit a lot of plants all ferred to another area where they sit on DFURVVWKH86DQGKDYHOHDUQHGWKDWWKHUH blocks until they are painted with a sealer are various methods of operation employed coat. When the sealer paint dries, the vaults within the concrete burial vault manufactur- are placed in storage, using the crane system. ing industry—with dramatic differences in One-inch-thick wood spacers are between the vaults. HIÂżFLHQF\ This is a worst-case scenario, but, believe it or not, there are plants that operate 7ORST CASE3CENARIO A hypothetical plant has a sales volume of this way. 1800 vaults per year. Using 10 form sets, it produces a number of vaults that slightly  0OINT0RODUCTION&LOWˆ exceeds its sales needs. There are seven "EST CASE3CENario Note: This process does require two workers in the plant and six trucks with full sets of delivery equipment. When the plant crane bridges, at least three people, and vault has a busy delivery day, products can’t be storage racking. The beauty of the process is manufactured. As a result, the plant fre- WKDWHYHU\WKLQJĂ€RZVLQKDUPRQ\DQGWKHUH TXHQWO\QHHGVWRSURGXFHRQ6DWXUGD\V²DQG LVPLQLPDOZDVWHGPRWLRQ3DUWLDOO\ÂżQLVKHG VRPHWLPHV6XQGD\V²LIHPSOR\HHVDUHEXV\ vaults are never sitting in an aisle blocking with deliveries and the inventory is dimin- WUDIÂżFDQGLQWHUIHULQJZLWKRWKHUSURFHVVHV 6WULSWKHEDVHRQWRWKHIRUNVRIDOLIW LVKHG6RPHWLPHVSURGXFWVDUHVKLSSHGWKDW truck. are not fully cured. 2. The truck should be waiting, with the The liners are stored in another building, and workers retrieve them one-at-a-time and forks a few inches higher than the top of the carry them to the production area. The liners vault form. 3. Roll the form over and center the vault are placed on support boards on top of the IRUPV DQG FRDWHG ZLWK DGKHVLYH 6RPH RI over the forks.  6HW WKH RXWHU SODWHV FRQWDLQLQJ WKH the adhesive drips on the form cores and the vault on the forks and open the form. working sides of the outer plates. 6LPXOWDQHRXVO\ORZHUWKHYDXOWEDVH The handles, reinforcing wire mesh, rebar and other supplies are located in various with the forks while the outer plates are lifted places throughout the building. In addition, by the crane. As soon as the form clears the the workers spend a lot of time locating base, back the lift truck to where the cover PLVVLQJWRROV7KHĂ€RRUDQGDOOZRUNDUHDV is placed on the base, using a second bridge are full of debris, tripping hazards, different crane. 6. Continue to back the forklift to a sealĂ€RRUOHYHOVDQGREVWDFOHV When this plant is in production, they coating station where the cover and base are begin with stripping all the forms and plac- set on blocks. 7. Back the lift truck away from the ing the vaults on blocks, in the aisles of the vault and have the lift truck operator apply production area. If ready-mix is used, the truck parks the paint. 8. The lift truck operator/painter then outside with the chute projecting through the door. A crane with a hopper returns to picks the vault up and puts the unit in inthe truck repeatedly to pick up small loads ventory. 9. While the lift truck is doing all this, that provide enough concrete for one base the employees who stripped the products or two covers. If this hypothetical plant uses a batching should clean and oil the forms and place

newsletter April 20102.indd 16

the outer plates back on the form base. Then they should strip the next vault and be ready to repeat the process when the lift truck is positioned for it. 10. If racks are not used for storage, use 4 x 4s as spacers between vault bottoms and store the covers on racks. Don’t touch the manufactured vaults until they are needed IRUÂżQDOSDLQWLQJDQGGHOLYHU\ Word to the wise: 6HW XS WKH V\VWHP so you can rotate stock without moving products around. (OWTO-AXIMIZE0RODUCTIVITY There are simple rules of logistics and operations that will improve efďŹ ciency: Have what you need and keep it where you need it so it will be there when you need it. That includes ALL materials, tools, equipment and people. Everything. Minimize transport distances. Let’s break that down into some important points: s3HORTESTDISTANCEFROM0OINT!TO0OINT B: Clear out obstacles that prevent you from moving materials and products the shortest possible distance. Study your plant layout and ďŹ gure out how to get the vaults from the manufacturing area to the storage area by driving the shortest possible distance. Think outside the box: It might be worth opening a wall or even constructing a new building to accomplish that. s+EEPAISLESCLEARANDKEEPTHEFACTORY clean and orderly. s5SETHECORRECTMETHODSANDEQUIPMENT Minimize any change in modes of handling. If you can do it all with a forklift, that is the best way. s(AVEAPLACEFOREVERYTHINGANDKEEP everything in its place. Use color codes or some other easy system to identify tool sets and locations. Consider painting a set of tools blue, and have a blue set of shelves or pegboard at a strategic location for all bluepainted tools. That way, anyone who ďŹ nds a misplaced blue tool knows exactly where it belongs. Never try to estimate the time that is wasted looking for misplaced tools. It’s too depressing. Just ďŹ x the problem. s-INIMIZEOPERATIONSTHATCAUSEEXTREME

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April 2010 fatigue and muscle strain. That includes excessive lifting, climbing, shoveling, and carrying heavy objects and materials. For example, if you use bagged cement, place it on a platform at top-of-mixer level and build a deck for the worker to stand on so the platform is at waist level. Position everything to minimize twisting or leaning of the body, or better yet, improvise a mechanical aid to eliminate the lifting entirely, or at least reduce the amount of weight that the worker needs to lift. s "EFORE YOU EVEN BEGIN PRODUCTION make sure you have enough of everything you need, then make sure all tools and equipment are in good operating condition. ‡7UDLQ\RXUZRUNHUVLQWKHNQRZOHGJH and skills they need to do a good job. ‡ &RDFK WKH ZRUNHUV WR RSHUDWH DV D team. ‡ ,I \RX XVH UHDG\PL[ SURYLGH VSDFH for the truck to be able to drive through the plant and dispense concrete directly into each mold. ‡0LQLPL]HFRQFUHWHVSLOODJHDQGRYHU¿OOLQJRIIRUPV ‡+DYHEDFNXSSODQVLQFDVHVRPHWKLQJ doesn’t work out as intended. ‡ +DYH D VDIH VKRS²QRW RQO\ EHFDXVH it is good for employees; it’s also good for production. ‡ .HHS PRUDOH KLJK E\ SUDLVLQJ JRRG habits and work in public. If reprimands are necessary, do it in private. )DEASFOR)NCREASING%FlCIENCY Forms: Have enough to allow for overproduction. There will be days when there are many funerals to service and you may not be able to manufacture. Have enough forms to produce inventories to support your needs during busy periods. 6WDI¿QJ It makes no sense to have a large enough staff to support a busy service day and also produce every day. When you have the crew available, produce more. For example, if one-third of the days are so busy that you can’t produce, have at least 1.5 times your daily output in forms. How many forms do you really need? Assume 250 working weekdays per year and a total vault sales of 1,800 vaults per year. If you could pour every day, you would need eight forms. But, if one day out of three is too busy for production, you might need 12 forms. Considering less-frequently-sold

newsletter April 20102.indd 17

NCBVA BULLETIN

17

products that need to be on hand, you might actually want to have 14 or 15 forms. Racks: If you have the plant space, racks DUHYHU\HIÂżFLHQWDQG,UHFRPPHQGWKHP,I you lack the space, store bases on 4 x 4s, and store covers in cover racks or short platform risers. This consumes less inventory space than full unit racks. Rejects: If defective products number more than one in 200, some process is out of conWURO6WRSÂżJXUHLWRXWDQGÂż[LW Maximizing Your Workforce This may sound cold and calculating, but an unnecessary worker represents a constant H[SHQVH IRU ZDJHV EHQHÂżWV DQG WD[HV$ form set is a very long-term investment that costs one-third of what a worker costs per year, and it can be depreciated. Do the math DQG ÂżJXUH RXW WKH EHVW PL[ RI IRUPV DQG equipment vs. workers. In today’s economy, you can’t afford to think any other way. Work out a mutual assistance agreement with a nearby vault company to share recourses during the busiest days. Recruit and train some part-time workers or ask retiring employees to work part-time when needed. 1RZIRUWKHÂłKHDUW´VLGH.HHSKXPDQ nature in mind at all times for the employees you do have. People like to take pride in ZKDWWKH\GR7KH\OLNHHIÂżFLHQF\DQGZLOO appreciate that you care enough to make their work easier and less strenuous. Good training, demanding high quality and good customer service, providing a nice place to work, and giving praise, compliments and respect all bring out the best qualities of human nature. $QRWKHUEHQHÂżWRIDQHIÂżFLHQWRSHUDWLRQ is that everyone can feel safe. If an environment is created where everyone is respected, employees enjoy coming to work. When JUDWLÂżFDWLRQLQYROYHVPRUHWKDQZDJHVDQG EHQHÂżWVPRUHJHWVGRQHLQDGD\TXDOLW\LV higher, and everyone is happier. Your customers will notice. Everybody wins. Dave Brugger, who has served as NCBVA’s Plant CertiďŹ cation Representative since April 2008, has more than 40 years’ experience in funeral service and burial vault manufacturing (including other precast concrete products). From 1975 to 2007 he owned and directed Horton-Wilbert Vault’s operations, budgeting, ďŹ nance, production, product development and personnel management, restoring that company as a market leader. Contact him at dbrugger@roadrunner.com.

Help$ cut your labor costs Make$ your concrete look better ‡ Meet$ all EPA and state VOC limits ‡

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1-800-397-9114 Fax 417-864-6596

www.castomagic.com -:GK>C<8JHIDB:GHH>C8:

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18

NCBVA BULLETIN

April 2010

Guaranteed to outperform the competition!

HOLLAND SUPPLY, INC. 1-800-527-8818 Holland, manufacturing a complete line of graveside set-up equipment since 1962. Our commitment is to offer you “The Best Value on the Market.” Holland 15’ x 15’ & 15’ x 20’ Tents

Holland Oval Tents

Now you have a choice.

20% Disct. 7HQWIUDPH¿WWLQJVJXDUDQWHHGIRUOLIH * Strongest aluminum frames in the industry. * Tent peak and corners with 4 layers of reinforcement. * Straps & hooks with 3 layers of reinforcement. 7RSVPDGHWR¿W\RXUIUDPH

Device straps in all sizes.

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Our products are designed to look and perform better, last longer, and require less maintenance costs than our competitors.

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* Holland Supply manufactures a complete line of oval tops, frames and parts. * Interchangeable with Steril tops, frames and parts.

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Proud members of the NCBVA. Call for your discounted pricing.

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April 2010

NCBVA BULLETIN

19

VaultMaster paints. The quality you demand, the speed you need. ™

VaultMaster paints provide consistently beautiful finishes, job after job. And our new, improved water-based quick dry formula covers in one coat, saving you time and labor costs. Four New Colors Metallics Rose Pink, Veteran Blue, White and Black Dark Bronze & Light Bronze Also available: Glitter Metallic Powders and Pastes Bronzing Liquids, Spray Cans See for yourself. Call or write for our updated Color Card or samples. 1-800-445-6810

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Mark IV Portable, Portable affordable, incredible. Don’t let the compact size of our Mark IVP Portable Batch Plant fool you. It can fit your site, yet produce up to 300 yards per day. It offers three different mixer designs, with capacities from 1/2 to 2 cu. yd. It features one-day start-up and rigid skid mounting to keep your productivity on the move. And it can pay for itself in months. Contact us to find out how the little Mark IVP can have a big impact on your business.

Concrete equipment. Concrete solutions. Mixer Systems, Inc. 190 Simmons Avenue Pewaukee, WI 53072-0010 mixersystems.com

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262-691-3100 800-756-4937 Fax 262-691-3184 info@mixersystems.com

MADE IN USA

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20

NCBVA BULLETIN

April 2010

Funeral Service Facts s4HEREAREAPPROXIMATELY INDIVIDUALSWORKINGIN THEFUNERALSERVICEINDUSTRY ARENON LICENSEDFUNERAL SERVICEPERSONNELAND ARELICENSEDFUNERALDIRECTORS

ISNOTONLYIN OURVAULTS BUTINTHEPEOPLE WHOBUILDANDSERVICETHEM

s%IGHTY EIGHTPERCENTOFFUNERALHOMESINTHE53AREOWNED by individuals, families, or closely held private corporations. The remaining 12 percent are owned by corporations whose stock is publicly traded.

$ORICHASBEENPROVIDINGFUNERALHOMES WITHQUALITYLINEDCONCRETEBURIALVAULTSFOR OVERYEARS%XPERIENCE UNPARALLEDSERVICE ANDADEDICATEDNATIONWIDEDEALERNETWORK MAKE$ORICTHEPREFERREDCHOICEOFFUNERAL DIRECTORSAROUNDTHECOUNTRY

s4HEFUNERALSERVICEINDUSTRYGENERATESBILLIONINREVENUE each year, creating a signiďŹ cant economic impact on Americaâ&#x20AC;&#x2122;s cities, towns and villages. s4HEAVERAGE.&$!FUNERALHOMEHANDLESCALLSPERYEAR and has three full-time and three part-time employees. s)N PERCENTOFDEATHSWERECASKETEDANDHADSOME form of ritual or ceremony, according to the Casket & Funeral Supply Association of America. s)N THEREWERE  DEATHSINTHE5NITED3TATES according to the National Vital Statistics Department of the U.S. Department of Health & Human Services. s)N THE53DEATHRATEWASPEOPLEPERTHOUSAND The U.S. death rate is expected to begin increasing by the year WHENTHERATEISPROJECTEDTOBEPEOPLEPERTHOUSAND )TISEXPECTEDTOINCREASETOPEOPLEPERTHOUSANDBY Source: National Funeral Directors Association; updated January 2010.

WWWDORIC VAULTSCOM   $/2)#

  6HUYLQJWKH%XULDO9DXOW,QGXVWU\IRU\HDUV  COPPER, GOLD, AND SILVER METALLIC PIGMENTS Bronzing Liquids

Quality glitters

Spray Cans

15 Shades of Water Base Vault Paint

(GJPRQW0HWDOOLF3LJPHQW&RPSDQ\,QF

newsletter April 20102.indd 20

1 800 610 1490

203 Garfield Avenue

Fax: 610 429 4457

West Chester, Pa. 19380

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April 2010

NCBVA BULLETIN

21

The Logan Vault Handler

The Logan Self Propelled Dump Trailer

Visit our web site where you can view a demo, build your own handler and/or request a quote: www.loganhandlers.com

Axis Corporation introduces the new Logan Self Propelled Dump dƌĂŝůĞƌ͙ƐĂŵĞĐŽŵƉĂŶLJ͙ same quality!

314 Water Avenue, Bellefontaine, Ohio 43311 Phone: 800-422-2947, Fax: 937-592-5230 www.loganhandlers.com

newsletter April 20102.indd 21

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22

NCBVA BULLETIN

April 2010

National Concrete Burial Vault Association “Serving the death care industry with the very best”

Dues Schedule

APPLICATION FOR MEMBERSHIP

PManufacturer Member Dues are based on total units sold at this location.

Key Contact____________________________________Nickname_____________

Please check appropriate level: P1-999 Units ......... P ......... P ......... P ......... PANDMORE.....

Title ______________________________________________________________ Company Name _____________________________________________________ Street Address _______________________________________________________ City _____________________ State _______________ Zip __________________ Phone ___________________________ Fax ______________________________ E-mail ____________________________________________________________ Company Web Site ___________________________________________________

PAssociate Member..... P Franchise Group........

Payment Information

P Check here if you prefer to have your mail sent to your home. Home street Address _________________________________________ City _____________________ State ______________ Zip ___________ Home Phone _________________ Home Fax ______________________

Include payment with this completed form. We accept Visa, MasterCard and American Express

COMPANY INFORMATION

PCheck is enclosed

PBurial Vault Manufacturer PCrematory

Please charge my P Visa P MasterCard

PAmex

Account #_____________________ Expiration date _________________

Mailing Information NCBVA P.O. Box 917525 Longwood, FL 32791 (888) 88-NCBVA &AX   www.ncbva.org

PDoric PCon-O-lite

PWilbert POther

PFuneral Director PCemetery PEagle PTrigard PProvide Graveside Services

PMetal Vaults PPlastic Vaults PFiberglass Vaults PAdults POversize Offer sizes for PChildren PAssociate Member: Tell us in 25 words or less about your product/services

PPlease enroll me in NCBVA today! Signature indicates that you have read and agree to abide by NCBVA’s Code of Ethics and the rules that govern the National Concrete Burial Vault Association. Signature is required before this application can be processed. _________________________________________ (Signature)

___________ (Date)

CODE OF ETHICS We believe that concrete is an ideal material for the construction of burial vaults for the interment of human remains and that a properly constructed concrete burial vault is worthy of acceptance by the public. Our sales and advertising policies will be governed by standards acceptable by the public and the funeral profession and by principles advocated by the National Concrete Burial Vault Association, Inc. We pledge fair trade practices to our competitor, whose product we will not disparage. We shall conduct our business on sound business principles, striving to build a relationship of respect and confidence for the burial vault industry with the public, with the funeral director and with the cemetery’s management. We will abide by the rules and regulations of the National Concrete Burial Vault Association, Inc., thereby contributing to a stronger and greater national industry.

newsletter April 20102.indd 22

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April 2010

NCBVA BULLETIN

5 A D & Sons Vault Co. Suffolk, VA Abel Vault & Monument Co. Canton, IL American Concrete Industries Veazie, ME American Vault Co. Cleveland, OH American Wilbert Vault Corp. Forest Park, IL Arnold-Wilbert Corp. Goldsboro, NC Arrow Vault Co., Inc. Lafayette, IN Atlas Concrete Products, Inc. Orlando, FL Austin Concrete Products Dover, NH Babylon Vault Co. New Windsor, MD Badger Burial Vault Co. Eau Claire, WI Bailey Monument & Vault Co. Waycross, GA Baumgardner Products Co. Akron, OH Baxter Burial Vault Cincinnati, OH Baxter Vault Co. Baxter Springs, KS Beck Vault Co. Rome, NY Bell Vault & Monument Miamisburg, OH Brewster Vaults & Monuments Millville, NJ Brown-Wilbert, Inc. Morris, MN Brown-Wilbert, Inc. St. Paul, MN Bruns Norwalk Vault Co. St. Louis, MO Brutsche Concrete Products Battle Creek, MI Brutsche Concrete Products Benton Harbor, MI Buckeye Vault Service, Inc. Mansfield, OH C & M Precast Kerrville, TX Calumet Wilbert Vault Co. Inc. Gary, IN Capital Precast, Ltd. St. Johns, NL, Canada Carolina-Doric, Inc. Florence, SC Central Burial Vaults, Inc. Marlow, OK Central Burial Vaults, Inc. Oklahoma City, OK Central Burial Vaults, Inc. Tulsa, OK

NCBVA Certified Vault Manufacturing Plants NCBVA proudly recognizes the following companies that have a current standing in the Plant Certification Program Central New York Vault Co. Cortland, NY Century Vault Co., Inc. West Barnstable, MA Charleston Wilbert Summerville, SC Cheboygan Cement Products Co. Cheboygan, MI Chesapeake Burial Vault Co. Barkley, MD Christy Vault Co., Inc. Colma, CA Columbus-Beier Vaults Columbus, WI Cooper Wilbert Vault Co. Middletown, DE Cordeiro Vault Co., Inc. Vallejo, CA Costello & Company Vaults Smith Falls, Ontario, Canada Creter Vault Corp. Flemington, NJ Crummitt & Son Vault Corp. Martins Ferry, OH D.G. Robertson, Inc. Williston, VT Dardanelle Vault & Monument Dardanelle, AR Deihl Vault & Precast Co. Orangeville, PA Delaware Valley Vault Co. Blackwood, NJ DePue Wilbert Vault Savannah, GA Detroit Wilbert Vault Corp. Detroit, MI Doody Burial Vaults, Inc. Winchendon, MA Doric Concrete Vaults Inc. Garden City, KS Doric Concrete Vaults, Inc. Great Bend, KS Doric Concrete Vaults Inc. Osage City, KS Doric Huntingburg Vault Co. Huntingburg, IN Doric of Kansas Vault Iola, KS Doric of Nashville, Inc. Nashville, TN Doric of Northeast Arkansas Jonesboro, AR Doric of Tennessee Cowan, TN Doric Concrete Vaults Limon, CO Doric Concrete Vaults, Inc. Newton, KS Doric Manufacturing Co. Boaz, AL Doric Mississippi, Inc. Jackson, MS

Doric-South, Inc. Demopolis, AL Doric Vault of Connecticut North Haven, CT Doric Vault of Eastern NY, Inc. Hudson, NY Doric Vault of Western NY, Inc. Depew, NY Doric Vault Co. Griffin, GA Dura Vault North Bend, OH Eagle Burial Vault Co. of LA Ruston, LA Eagle Burial Vaults Perry, GA Esterly Burial Vault Co. West Reading, PA Evans Eagle Vaults, Inc. Leola, PA Everlasting Vault Co. Randallstown, MD Flagg-Palmer Precast, Inc. Oxford, MA Florida Wilbert, Inc. Jacksonville, FL Fond du Lac Wilbert Vault Fond du Lac, WI Forsyth Bros. Concrete Prod. Terre Haute, IN Forsyth Bros. Burial Vaults Fithian, IL Fort Myers Wilbert Vault Service Fort Myers, FL Gettysburg Burial Vault Co. Gettysburg, PA Golden Eagle Vault Co. Rocky Mount, VA Grable Vault Co. Logansport, IN Graffius Burial Vault Co. Sinking Springs, PA Granite State Doric Newport, NH Gross Vault Co. Thomasville, GA Hairfield Vault Co. Hickory, NC Hardy Doric, Inc. Chelmsford, MA Harn Vault Service Massillon, OH Harris Precast La Porte, IN Hicks Industries, Inc. Davie, FL Hicks Industries, Inc. Mulberry, FL Horton Precast Gerard, PA Huntingburg Vault Co. Huntingburg, IN

For information on NCBVA’s exclusive Plant Inspection and Certification Program, please contact NCBVA Headquarters at 1-888-88-NCBVA or use application form on the next page.

newsletter April 20102.indd 23

23

5

Jacson, Inc. Henderson, TX Jefferson Concrete Corp. Watertown, NY Josten Wilbert Vault Co. Sioux Falls, SD Kansas City Wilbert Grandview, MO Lake Shore Burial Vault Co. Brookfield, WI Lavaca Vault Co. Lavaca, AR Lindquist Concrete Products Ogden, UT Louisell-Davis Vault Service Chattanooga, TN Lycoming Burial Vault Co. Inc. Montoursville, PA Marion Vault Works Marion, IN Mark H. Bott Co. Ogden, UT Master Grave Service Athens, GA McDowell Doric Vault Co. Fletcher, NC Memphis Burial Vault Co. Memphis, TN Mercer Vault Company Fredericksburg, VA Milan Burial Vault, Inc. Milan, MI Minchew Concrete Products Co. Waycross, GA Minnick Services Corp. Fort Wayne, IN Montgomery Vault Co. Woodsboro, MD Montgomery Vault Co. Rockville, MD Moore Wilbert Vault Co. Evans, GA Neher Burial Vault Co. Springfield, OH Nor-Don Vault Co. Inc. Strafford, MO North Central Mich. Vault Srvc. Cadillac, MI Northwest PA Burial Service Cochranton, PA Norwalk Vault Co. Johnstown, PA Odon Vault Company, Inc. Odon, IN Omaha Wilbert Vault, Inc. Omaha, NE Ostwalt Vault Co. Concord, NC Palm Vault Co. Ada, OK Patriot Vault Co. Park Hills, MO Panhandle Vaults Amarillo, TX

continued . . .

3/29/2010 4:46:15 PM


24

NCBVA BULLETIN

5

April 2010

NCBVA Certified Vault Manufacturing Plants (Continued)

Pennsylvania Concrete Vault Co. Greensburg, PA Perfection Vault Woodson, IL Phenix Vault Phenix City, AL Pioneer Vault, Inc. Doylestown, PA Poplar Bluff Doric Vaults, Inc. Poplar Bluff, MO Precast Concrete Products, Inc. BlissďŹ eld, MI Precision Precast Inc. PittsďŹ eld, MA Quality Burial Vault Co. Houston, TX Rex Vault Service Newton, IL Rocky Mountain Monument/Vault Sandy, UT Roland-Wilbert Vault Co. Clinton, IA Roland-Wilbert Vault Co. Marion, IA Saginaw Wilbert Vault Corp. Saginaw, MI Sam Green Vault Corp. Lynchburg, VA St. Louis Wilbert Vault Co. St. Louis, MO

Saline Vault Co. Sweet Springs, MO Santeiu Vaults Inc. Livonia, MI Sexton Wilbert Corporation Blomington, IN Sheldon Vault Co. Sheldon, IA Shore Vault & Precast Co. Exmore, VA Simerly Concrete Products, Inc. Bristol, TN Simerly Vaults, Inc. Knoxville, TN Southern Ohio Vault Co. Portsmouth, OH Southern Vault Service Blakely, GA Spoerr Precast Concrete Sandusky, OH SI Funeral Services Cedar Hill, TX SI Funeral Services Gerard, PA SI Funeral Services Parsons, KS SI Funeral Services San Antonio, TX Sunnycrest, Inc. Auburn, NY

Superior Burial Vaults, Inc. Salt Lake City, UT Superior Vault Co. Bryantown, MD Superior Vault Co. Charlestown, IN Superior Vault Co., Ltd. Mississauga, Ont., Canada Swanâ&#x20AC;&#x2122;s Concrete Products Westbrook, ME Turner Vault Company Toledo, OH Vanden Boomen Burial Vaults Inc. Appleton, WI Vanden Boomen Burial Vaults Inc. Wausau, WI Vincent & Son, Inc. Galena, IL Washington Wilbert Vault Works Inc. Laurel, MD Warga Concrete Products Inc. Fort Wayne, IN Watts Vault & Monument Co. Des Moines, IA Wayne Burial Vault Co., Inc. Indianapolis, IN Welte Vault Co. Danbury, IA West Plains Vault & Mfg. Co. Pomona, MO

5

Whitman Vault Co. Whitman, MA Wicomico Vault Co., Inc. Salisbury, MD Wieser Precast Stewartville, MN Wieser Doric Vault Co. LaCrescent, MN Wilbert Burial Vault Co. Atlanta, GA Wilbert Burial Vault Co. Waycross, GA Wilbert Burial Vault Co. Muskegon, MI Wilbert Burial Vault Co. Traverse City, MI Wilbert Services Lancaster, NY Wilbert Vaults of Houston, Inc. Houston, TX Willbee Concrete Products Jackson, MI Williams Wilbert Des Moines, IA Williams Vault Company Emporia, VA Willmar Precast Co. Willmar, MN Zeiser Wilbert Vault Co. Elmira, NY

.ATIONAL#ONCRETE"URIAL6AULT!SSOCIATION )NC -EMBER!PPLICATIONFOR0LANT)NSPECTION Name of Plant ___________________________________________________________________________ Plant Mailing Address______________________________________________________________________ Plant Street Address_______________________________________________________________________ Plant Telephone_________________

Fax Number_______________________________________

Ownerâ&#x20AC;&#x2122;s Name_____________________________ Evening Phone______________________________ Plant Manager/Contact Person__________________ Evening Phone_______________________________ Types of Outer Burial Receptacles Produced P Top Seals P Air Domes P Sectionals Other________________________________________________ Please return this application with full payment to: The National Concrete Burial Vault Association, Inc. P.O. Box 917525 Longwood, FL 32791 (888) 88-NCBVA &AX  

newsletter April 20102.indd 24

For a NCBVA member in good standing, the Plant CertiďŹ cation Inspection fee is $1295.

3/29/2010 4:46:16 PM


April 2010

NCBVA BULLETIN

25

Long Machine Company Ph (828) 428-2648 Fax (828) 428-8606

THE VAULT INDUSTRY’S PREMIER VAULT TRAILER

BUILT TO ACCOMMODATE YOUR NEEDS Our Standard Vault-Master Can Perform Your Entire Vault Handling Jobs. ƒ ƒ ƒ ƒ

Off Loading Vaults From Trucks Setting Vaults Straight Or Crossways Disinterments Operating On Steep Terrain (3-Point Hydraulic Leveling)

All Our Units Can Be Built To Accommodate Oversized Vaults We Also Offer A Fixed Boom Unit With All The Features Of Our Standard Unit A Large Selection Of Options Is Available On All Our Units

GPS

Gasoline-Powered, Crawling Vault Platform, With Steering ƒ

A Positive Braking & Holding Power When Remote Switch Is Disengaged

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Push-Button Movement & Steering

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We set the standards for vault handling equipment. We DO NOT copy anyone. We are always looking to the future.

LET US CUSTOM BUILD YOUR NEXT VAULT TRAILER

newsletter April 20102.indd 25

3/29/2010 4:46:17 PM


26

NCBVA BULLETIN

April 2010

INDUSTRY NEWS â&#x20AC;&#x2122;N NOTES $ORIC3HOWS/FF.EW!DDITION Doric dealers from across the country recently got a ďŹ rst-hand look at the newest building ADDITIONTO$ORICFACILITIESnnA  SQFTWAREHOUSEANDOFlCEBUILDING The expansion was prompted by growth in numbers of Doric licensees, resulting in increased production and also the need for more spaced dedicated to Research and Development Department (R&D). The Doric Board also approved the purchase of two large pieces of equipment for R&D. Both machines were recently installed and training of staff members has been completed. This is an important step in meeting the future needs of its customers. Doric took this opportunity to install state-of-the-art wiring for telephones and computer technologies. Based on dealer feedback, a marketing prototype area was also included. Dealers can see the variety of options available for showroom setups. They can adjust the display pieces based on the needs of customers and actually see the design before they decide to purchase.

2010 CALENDAR April 8-10 NFDA Professional Womenâ&#x20AC;&#x2122;s Conference The Mulberry Inn Savannah, GA April 22-24 OGR Annual Conference Broadmoor Resort Colorado Springs, CO May 13-15 NFDA 3rd Annual Asia Funeral Expo & Conference Hong Kong Convention & Exposition Center Hong Kong, China July 31-August 5 NFD&MA Harbor Beach Marriott Resort Fort Lauderdale, FL

$ORICDEALERSGATHERFOROPENHOUSERIBBONCUTTINGINNEWBUILDINGADDITION

.EW0ROGRAM(ELPS )N6AULT3ELECTION0ROCESS Trigard has introduced a new program called the Personal Touchâ&#x201E;˘ , an exclusive touchscreen kiosk to help families select a personalized burial vault based on characteristics of a loved one. The program can be customized for each individual funeral home and can also be downloaded on to a laptop or desktop computer. â&#x20AC;&#x153;Many people are not informed about what a vault is and why they need one. It is our job to educate them. The Personal Touchâ&#x201E;˘ program will help get that important information out to the families we serve,â&#x20AC;? said Linda Darby Sempsrott, Chief Executive OfďŹ cer. The Personal Touchâ&#x201E;˘ program provides personalization by having the choice of adding with honors option or an appliquĂŠ. Seeing the personalized vault is what sets this program above the rest. It makes it easy for families to visualize the vault because it is right in front of them.

Sept. 29-Oct. 2 Selected Independent Funeral Homes Walt Disney World Grand Floridian Orlando, FL August 4-7 CANA 92nd Annual Convention Sheraton Waikiki Hotel Honolulu, HI October 10-13 NFDA Convention Center New Orleans, LA November 15-16 Casket & Funeral Supply Assn. Crowne Plaza Union Station Indianapolis, IN

7E7ANTTO(EAR&ROM9OU We at the National Concrete Burial Vault Association Bulletin would love to hear from you. Please take a few minutes and send us a press release about your happenings. Weâ&#x20AC;&#x2122;re interested in details about special events, individuals who deserve recognition, awards, and new services you are providing. Suppliers: let us know about your new products and services. Color or black and white photos are also welcome. Send to jan@camco.biz.

newsletter April 20102.indd 26

3/29/2010 4:46:20 PM


Credit Cards

Debit Cards

plus $.20 per swiped transaction

plus $.70 per swiped transaction

plus $.20 per keyed transaction

(w/o key)

1.64% 0% 1.89% 1.40%

(with key)

plus $.20 per keyed transaction

The Fine Print:

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Have a question?8BOUUPMFBSONPSFBCPVU*OUFSOBUJPOBM #BOD$BSE$PSQPSBUJPO7JTJUPVSXFCTJUFPSHJWFVTBDBMMBU  /$#7"&YUFOTJPO0VSLOPXMFEHFBCMFBOEGSJFOEMZ TUBòJTSFBEZUPBTTJTUZPV.POEBZ'SJEBZBNQN newsletter April 20102.indd 27

3/29/2010 4:46:21 PM


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newsletter April 20102.indd 28

3/29/2010 4:46:25 PM

Bulletin 2010 April  

Bulletin of the National Concrete Burial Vault Association

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