Page 1

THE umli it .1 U1 MI U I NI 1 VI =I VI INi I 11 ME7M INI 11 1=I II III 1 NIM u N 'NZ IMIMEMINM MN=

Vol. 16

No. 1

February 2001

Bait and Switch Hurts Customer And the Vault Manufacturers In this issue. . Ensuring Service Facts on Drugs Estate Planning Convention Program Certified Plants


4 5 9

10 12

NCB VA Counsel An article in the Tallahassee (Florida) Sun Herald recently reported that a Ft. Lauderdale funeral home owned by Prime Succession Partners (which owns 131 funeral homes across the country and recently emerged from bankruptcy) used deceptive sales practices in selling burial vaults. According to Florida's attorney general, the funeral home was accused of selling expensive concrete burial vaults to customers in preneed arrangements, then pressuring families to use a cheaper vault at the time of death. The funeral home pocketed the difference in cost. According to the attorney general, the funeral home sold more than 1,200 prepaid burials and charged the customers for concrete vaults. The company was required under Florida law to put the money in trust until the person died, or buy and store the actual vaults. Investigators allege the company bought cheaper plastic polymer vaults (Vantage) and stored those, then tried to convince families at the time of the person's death to bury their family member in the cheaper vault. Prime Succession settled the allegations by agreeing to pay $500,000 and agreeing to See


Page 7

John Charles Signed for Convention With just a guitar piano, and his incredible singing voice, John Charles will amaze you with his abilitiy to combine music and comedy. John Charles will entertain at the NCBVA Convention Installation Banquet on June 23 at the Pocono Manor Inn in Pocono Manor PA. Charles has been performing all around the country and Europe for the last 21 years and has established himself as Walt Disney World's premier solo entertainer With a repertoire that includes the "oldies" and the new, John Charles is a hit with all ages. Don't miss this great musical evening that will be a wonderful closing to the family-oriented annual convention in Pennsylvania.

Annual Convention • June 21-23, 2001 • Pocono Manor, PA




February 2001

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INDUSTRIAL EQUIPMENT & ENGINEERING CO. In Canada Contact Richard Steele The Eckels Company • Guelph, Ontario, Canada Phone 519-824-8020 • FAX 519-824-7161

P.O. Box 547796 • Orlando, FL 32854-7796 In Florida (407) 886-5533 • FAX (407) 886-5990

Toll Free 1-800-327-2831

February 2001 National Concrete Burial Vault Association, Inc. 900 Fox Valley Drive, Suite 204 Longwood, Florida 32779-2552 (800) 538-1423 Fax: (407) 774-6751 President Tim Brutsche Brutsche Concrete Products Battle Creek, MI President-Elect Jack Swihart Saginaw Wilbert Vault Corp. Saginaw, MI Secretary/Treasurer Dan Hicks Hicks Industries Mulberry, FL Immediate Past President Warren Chandler, Sr. Master Grave Service Bogart, GA Directors, District 1 Robert Hardy Hardy Doric, Inc. Chelmsford, MA Kelly Pellicano Graffius Burial Vault Co. Reading, PA Directors, District 2 Marty Begun Eagle Burial Vault Detroit, MI Curt Zamec Wilbert Funeral Services, Inc. Forest Park, IL Directors, District 3 Bob DonateIli Baumgardner Products Co. Akron, OH Darren Baxter Baxter Burial Vault Service Cincinnati, OH


President's Message By Tim Brutsche

Will We Be Re-active or Pro-active? n early March your NCBVA board of directors will meet in a strategic planning session to develop a necessary and detailed plan of action for the future of this association. It is felt that if this association is to survive, we must plan for the future.


Past administrators have done an excellent job of taking care of the responsibilities of the association and its annual meetings, and schedule events. However, with our industry changing so rapidly, we need to focus on the direction in which the association is heading. For close to a decade I have served the association in various capacities as a board member and an officer. The experience has led me to understand two relevant facts: First, this association is, in many respects, like your individual businesses—for most days there are not enough hours to perform the work that needs to be done or money to accomplish it. Second, as an association, we can no longer afford to only look at today, hoping tomorrow will take care of itself, In the words of my dear father, "It's hard to remember the original objective was to drain the swamp when you are up to your rear end in alligators!" We can no longer afford the luxury of being content where we are right now. A definite plan of growth and direction is necessary to ensure the strength and survival of NCBVA. As you know, the major franchise groups are now represented on the NCBVA board. Their insight is helpful and needed for our mutually successful futures.

Directors, District 4 Jeff Grayson Superior Vault Co. Charlestown, IN Graham MacLeod Detroit Wilbert Vault Co. Detroit, MI Director, District 5 J.C. Clifton Quality Burial Vault Co. Houston, TX

NCBVA Calendar February 27-March 2

World of Concrete

March 11-14 ICFA Convention & Exposition

Linda Darby Sempsrott Greenwood Plastics Phoenix, AZ Executive Director Thomas A. Monahan, CAE Certified Association Management Company Longwood, FL Legal Counsel J. Scott Calkins Harrisburg, PA


14-17 Intl Order of the Golden Rule Annual Conference June 21-23 NCBVA Annual Convention

Las Vegas Convention Ctr. Las Vegas, NV Caesars Palace Las Vegas, NV Opryland Convention Ctr. Nashville, TN

Pocono Manor Inn & Golf Resort Pocono Manor, PA



February 2001

Early Training is Key to Ensuring Good Service BY JEFF GRAYSON

Director, District 4 As a service industry, the burial vault business requires that a customer be satisfied not only with the product you deliver but the way in which it is delivered. Sometimes the appearance of your delivery personnel, your delivery truck, or a piece of equipment that needs attention can present a problem for the customer and therefore a major problem for you. One of the goals of our business this year has been to search -k for ways to assure that our service is a positive experience for our customers. We want to make our service one that they remember with a good feeling and one they will want to provide for all the families they service. In a perfect world, every employee that you hire would take pride in the job that they do and get a feeling of personal satis-

faction in a job well done. But we are not living in a perfect world and one of my biggest frustrations is knowing that I can't be everywhere all the time to assure myself that everything is being done the way I would do it. This is why we are finding ways to assure the job is being done correctly and service does not suffer. Initial training of employees in the correct procedures is critical; this is your first and best shot for getting things done the way you want. This initial training has to be updated and checked to make sure that correct procedures are still being used. We need to find ways of making sure that trucks and other equipment are being serviced in a timely manner and that service equipment is kept on the trucks and is in good working order. Something as simple as filling the truck with fuel before you leave for a service can be an issue. A daily inspection report for equipment and a daily checklist for the truck and trailer could be used. The equipment list could

include service equipment that should be"— kept on the truck and its condition. The truck and trailer checklist includes such items as brakes, lights, tires, etc. This list would also be used as the record for scheduled maintenance of oil changes, filters, spark plugs and similar items. The driver is responsible for checking these items and signing off on the list. Quarterly field inspections that would evaluate the appearance of the driver, equipment, and the overall delivery service should be implemented. The checklists and field evaluations could be part of an incentive plan with bonuses and other options for the employees. The goal is to improve and maintain quality service to our customers. We need to instill in our employees the idea that a job well done will not only benefit the company but will help them by the bonus they may receive. This will also extend the life of vehicles and equipment with better records of maintenance and service.

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February 2001



Robert Stutman, considered to be one of the nation's experts on drugs, regularly addresses students, parents and teachers on substance abuse with a fact filled, straight talk, presentation. Don't miss Stutman, formerly dubbed "the most famous narc in America," at NCB VA's annual convention June 21-23, 2001 in Pocono Manor, PA. Bring the whole family!

Getting High in God's Country BY ROBERT STUTMAN

Would you make hard-core business or parental decisions based on what you see on popular television series such as "Cops" or "Jerry Springer"? Don't snicker. I can already hear a slew of "of course nots" and "never in a million years!" When it comes to substance abuse, I'm here to tell you that you do—and I continue to be amazed at how people reach these conclusions guided solely by stereotypes perpetuated in the media. We all agree today's adolescents will someday grow up to take over Pop's Machine Shop [or vault manufacturing business]; obtain college degrees, or somehow otherwise enter the workforce. And if you care about drug use in your neighbor's backyard and hence, in your workplace, you should make it your business to find


SINCE 1948



1635 Poplar St. P.O. Box 610964 Port Huron, MI 48601 810-982-9591 1-800-875-9591 FAX 810-982-1182 "Over 50 Years of Business"

out what and where the drugs really are. Much of what we see on television tells us drugs are an urban, inner city problem where homeless junkies are "shooting up" in neighborhood slums. We now know this portrayal to be totally inaccurate. For instance, in January 2000, the National Center on Addiction and Substance abuse at Columbia University reported study results that found illegal drug use among adolescents in smalltown and rural American is reaching alarming proportions. Eighthgraders in "God's country," (A.K.A. rural America) are 104 percent more likely than those in urban centers to use amphetamines and 50 percent more likely to use cocaine. (The study classified rural areas as those with populations of 10,000 or less.) Here are other illuminating statistics generated by the study: VEighth-graders in rural areas are 70 percent likelier to get drunk. VEighth-graders in rural areas are more than twice as likely to smoke cigarettes. VUse among 10th graders in rural areas exceeds those in large urban areas for every drug except marijuana and the designer drug known as ecstasy. t/Among 12th graders, drug use rates in rural areas exceeds those in large urban centers for cocaine, amphetamines, inhalants, alcohol, cigarettes and smokeless tobacco. Recently, I had a client who contracted my company to develop and implement a drug testing policy for their nationwide retail store chain. The client wanted to beta-test the new program where their problem was—in large inner cities or suburb store locations; Then I talked them out of it and had them begin where the problem really is...rural America. The truth is, America's children and employees are most frequently getting high in "God's country" with a little help from alcohol, cocaine, amphetamines and a host of other intoxicating substances. But we know these statistics cannot possible be true for crack, right? Crack is definitely a problem plaguing inner city African-American ghetto-dwellers. I'm willing to bet no one would believe this same study found eighth-graders in rural regions to be 83 percent more likely to use crack cocaine. On the subject of drugs, whether you are a parent or businessperson, base your decisions and conclusions on fact, not late night television.



February 2001


PROVIDING SERVICE AND REALIBILTY FOR OVER 40 YEARS THE LOGAN VAULT HANDLERS ARE MANUFACTURED WITH ONLY NEW BRAND NAME PARTS窶年OT USED OR RE-MANUFACTURED. This gives you better dependability and longer life of your Handler. OUR NEW 3/4 TON AXLE is manufactured narrower than the standard 3/4 ton truck axle to allow for more maneuverability in the Cemetery. The Logan Vault Handler can handle both straight and cross grave settings. The Logan is equipped with hydraulic variable speed Forward and Reverse, also a High and Low range gearbox STANDARD. STRENGTH IS NOT IN THE STEEL ALONE IN A VAULT HANDLER; IT IS IN THE DESIGN The Logan was designed to withstand the stress of a heavy load and yet light enough not to tear up turf in the Cemetery. The Logan was designed over 40 years ago and has seen many improvements in maneuverability and efficiency. The Logan Vault Handler is designed to give you optimum power using reliable parts and durable construction. It has been tested, beaten, used and abused for over 40 years. The Logan always was and still is the benchmark of Vault Handling equipment, And that is why we are the


February 2001



DECEPTIVE, continued from page 1

an audit which the funeral home states will ril)prove the allegations false. Vantage vaults, according to an article in Funeral Monitor, are constructed of polypropylene (a thermoplastic product similar to the casing of a car battery). The funeral home states that the retail price for Vantage vaults is "virtually the same" as concrete, and the wholesale cost is "comparable." The funeral home admits that such vaults weigh far less than concrete and are easier to install into the ground. Yet, their spokesman states that ease of handling does not translate into a lower cost of installation, since they have their own people and equipment to do their own installations. What affect do such "bait and switch" tactics have on concrete burial vault manufacturers? I will be researching this and providing my evaluation. In the meantime, please share with me your opinions on how you think this affects our industry and what we can do to avoid involvement in such adverse publicity and possible legal entanglements.

Every Plants Needs Quality Control Program BY EARL BRUTSCHE Regardless of the size of your firm, you should have a Quality Control Program. You don't need to have a sophisticated department with thousands of dollars in testing equipment and a department head with an engineering degree to be sure that your products are up to the standards. It behooves every owner to become involved—really involved—in the most important phase of your business. I am not suggesting that you operate the mixer, do the work of manufacturing the unit, painting or even making up the name plaque. It is ecessary, however, for the owner or manager to see these operations on a daily basis. I was in a plant recently and saw no less than four major problems in less than five minutes. Any one of the following errors could and will cause a problem. The first thing I saw was there was no rebar in the lids; there was 15 gauge galvanized mesh, but no rebar. The next bad thing was spraying of form oil on the form with the handles and mesh in place. They mix their own and this was where two more mistakes took place: way too much water, so wet it was self-leveling—no vibration was needed. It just flowed and it contained CaC12. Yes, calcium chloride which should not be used when reinforcing is present. The vaults look good, nice and smooth, fine paint job. They even use the right amount of cement and good crushed coarse aggregate. But is there the hidden quality— the great strength needed in today's vaults? I have written about all of these errors in the past but felt it should be presented again. Take a 10-minute walk through your plant next week and see if everything is the way it is supposed to be.

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February 2001


000 1






DON OR BRYAN LONG LONG MACHINE CO. 519 N. MAIN AVE., MAIDEN, NC 28650-1123 (828) 428-2648 — FAX (828) 428-8606

February 2001



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Two More Pitfalls to Avoid When Estate Planning BY J. SCOTT CALKINS, ESQ. NCBVA Counsel Fourth in a Series In the last Bulletin, I outlined two common pitfalls to avoid when doing your estate planning. Many of you have already had competent, professional estate plans drafted and implemented. For those of you who haven't, there are two more pitfalls to avoid: Mistake #3—Dying with life insurance in your estate. In discussing this pitfall, remember the previous advice regarding the amount of assets that will trigger federal estate tax. Presently, the tax allows individuals to leave an estate worth up to $650,000 before incurring such estate tax. That amount, under current law, gradually increases to $1,000,000 in 2006. The amount may also be increased with the new federal administration. A life insurance policy is one of the best gifts to bestow during your lifetime for two reasons: First, any gift tax you may incur is based on the policy's cash value, which is generally far less than the estate-tax on the death benefit that will be paid out —and added to your estate when you die. Second, the sooner you purge this potentially hugh asset from your estate, the less chance it will come back to haunt you. That's because if you die within three years of handing off your policy, the full death benefit is added back to your estate. Many estate planners recommend that you transfer ownership to an irrevocable life insurance trust naming your children, if you have them, as beneficiaries. That way, you can determine when you want the proceeds to be paid out, for example. Mistake #4: Overlooking distributions from tax-deferred retirement plans. To ensure that your good fortune isn't consumed by a big income tax hit, talk to your financial adviser about the best ways to withdraw from your IRA or 401(k) retirement plans. Also, carefully considering who will inherit your retirement stash when you die could affect how long the money can continue to grow tax deferred. Younger heirs, for instance, can take minimum distributions over a longer period of time than older beneficiaries. As reported in many financial publications, you need to do your own homework in selecting a competent, professional, and successful financial planner. Check with your local attorney or accountant for recommendations. One source would be the Financial Planning Association website ( ) or to obtain a list of certified financial planners, call 888-CFP-MARK. Then you must interview one or more and ask questions such as how long it will take to develop a plan, how much will it cost, and how will the planner be paid?



February 2001

NCBVA Annual Convention & Exposition June 21-23, 2001 The Pocono Manor Inn, Pocono Manor, PA

Preliminary Program* Thursday, June 21, 2001 8:00 a.m. — 3:00 p.m. Board of Directors Meeting 2:00 p.m. — 4:00 p.m. Exhibitor Setup 4:00 p.m. — 5:30 p.m. Registration 4:00 p.m. — 5:30 p.m. Exhibits Open 6:00 p.m. — 10:00 p.m. Old Fashioned Family Barbeque (Pool Side)

Friday, June 22, 2001 7:30 a.m. — 8:45 a.m. 9:00 a.m. — Noon

Noon — 1:30 p.m. 2:00 p.m. — 5:00 p.m. 5:30 p.m. — 8:00 p.m.

Registration and Breakfast (Exhibits Open) Opening General Session "Maintaining Your Sanity in a Family Operated Business" — Edward E. Robinson, Jr. President of Advanced Marketing Concepts, Inc. and Robinson Seminars Intl. Lunch (Exhibits Open) NCBVA Business Session Plant Tour Cocktail Reception and Dinner

Saturday, June 23, 2001 7:30 a.m. — 8:45 a.m. 9:00 a.m. — Noon

Registration and Breakfast (Exhibits Open) Second General Session "Drugs and the Family" — Robert Stutman Chairman, Employee Information Services (See story page 5) Noon —1:30 p.m. Exhibitor Showcase Luncheon 1:30 p.m. — 5:00 p.m. Free afternoon to explore the Poconos 6:00 p.m. — 7:00 p.m. President's Cocktail Reception 7:00 p.m. — 10:00 p.m. Installation Banquet featuring John Charles (See story page 1)

Pocono Manor Inn is a registered National Historic district. Local residents call it "The grand old lady of the mountains." Located atop the Pocono Mountains, one is dazzled with the breathtaking view. Rooms are appointed with finely crafted mohogany furniture in keeping with the hotel's history which dates back to 1902. • •

Two 18-hole golf courses wind through the wooded resort which has a long and distinguished history with All Star Golf, the LPGA and several PGA Senior events. • •

The glorious feeling of being in the mountains is part of the Pocono Manor experience. Guest may lounge poolside, horseback ride, play indoor and outdoor tennis, go on a hay ride, work out in the Nautilus Fitness Center, and much more.

Two golf courses wind through the resort property * Subject to changes

February 2001



NCBVA Annual Convention & Exposition June 21-23, 2001 The Pocono Manor Inn, Pocono Manor, PA

Early Bird Registration Form Make a copy of this form as necessary

Name of Company Mailing Address City, State, Zip Code Telephone Number

Fax Number

Registrants: (Please indicate which registrants are children under 12. Use adult rate for older children) First Name

Last Name

Nickname (for name badge)

Registration fees per person (Indicate number of registrants per rate) Exhibitors! Before May 15 Member Adult Member Spouse/Guest Member's Child (under 12) Non-member* Adult Non-member Spouse/Guest Non-member's Child Exhibitor Comp (1 per booth)

After May 15

x $300 x $300 x $25 x $400 $400 x $25

x $350 x $350 x $30 x $495 x $495 x $30

One complimentary full registration is included per paid exhibit booth. Additional representatives please register at the appropriate rate. Exhibitor information will arrive separately.

Total Registration Fees $ *Non-members who join NCBVA within 30 days of the convention may apply the $100 non-member difference toward their annual dues. Or join now using the application form on page 15 and use the member rate. PAYMENT INFORMATION -- in order to process your registration, we need either a check for payment in full or credit card information. I hereby authorize NCBVA to process my registration for the NCBVA Convention on the credit card listed below.

1J Check (Make check payable to NCBVA, mail with this completed form) CI MasterCard CI Visa CI American Express Card Number

Expiration Date:

Print Name (As It Appears on Card) Signature

HOTEL RESERVATIONS -- (800) 233-8150

Special Needs It is important to us that you enjoy NCBVA's conference. If you have any special needs, please contact us and we will do our best to assist you.

Ask for Reservations.

NCBVA CONVENTION RATE: $159 Single per person; $139 Double per person; $25 per child per night when sharing with parent(s). All rates are for the Full American Plan which includes convention meals and unlimited green fees on two 18 hole championship golf courses, use of standard recreational facilities, taxes and gratuities. Hotel arrangements should be made directly with the Pocono Manor Inn & Golf Resort by May 15, 2001. After that date, reservations will be accepted on a space and rate availability basis. Please be sure to mention that you are attending the NCBVA Convention in order to get the convention rate.

Mail or fax (credit card registration only) this form to: NCBVA * 900 Fox Valley Drive Suite 204, Longwood, FL 32779-2552 • Phone: (407) 788-1996 • Fax: (407) 774-6751



February 2001

NCBVA proudly recognizes the following companies which have a current standing in the Plant Certification Program 1C) Abel Vault & Monument Co. Canton, IL Abel Vault & Monument Co. Pekin, IL American Concrete Industries Bangor, ME American Vault Co. Cleveland, OH American Vault & Concrete Products Detroit, MI American Wilbert Vault Corp. Forest Park, IL Arnold-Wilbert Corp. Goldsboro, NC Arrow Vault Co., Inc. Lafayette, IN Atlas Concrete Products, Inc. Orlando, FL Automatic Wilbert Vault Tacoma, WA Babylon Vault Co. New Windsor, MD Baumgardner Products Co. Akron, OH Baxter Burial Vault Cincinnati, OH Baxter Vault Co. Baxter Springs, KS Beck Vault Co. Rome, NY Brewster Vaults & Monuments Millville, NJ Brown-Wilbert, Inc. Fargo, ND Brown-Wilbert, Inc. Morris, MN Bruns Norwalk Vault Co. Saint Louis, MO Brutsche Concrete Products Battle Creek, MI Brutsche Concrete Products Benton Harbor, MI Buckeye Vault Service Mansfield, OH Buck Simmons Vault Srvcs. Inc. Roanoke, VA Bush Concrete Products, Inc. Muskegon, MI C & M Precast Kerrville, TX Calumet Wilbert Vault Co. Inc. Gary, IN Carolina-Doric, Inc. Florence, SC Central Burial Vaults, Inc. Marlow, OK Central Burial Vaults, Inc. Oklahoma City, OK

Central Burial Vaults, Inc. Tulsa, OK Central New York Vault Co. Cortland, NY Century Vault Co., Inc. Taunton, MA Chesapeake Burial Vault Co. Ingleside, MD Christy Vault Co., Inc. Colma, CA Clinton Wilbert Vaults, Inc. Clinton, IA Columbus-Beier Columbus, WI Cooper Wilbert Vault Co. Barrington, NJ Cordeiro Vault Co., Inc. Vallejo, CA Costello Vaults Smith Falls, Ontario, Canada Crummitt & Son Vault Corp. Martins Ferry, OH D.G. Robertson, Inc. Williston, VT Dardanelle Vault & Monument Dardanelle, AR Deihl Vault & Precast Co. Orangeville, PA Delaware Valley Vault Co., Inc. Chester, PA Detroit Wilbert Vault Corp. Detroit, MI Doody Burial Vaults, Inc. Winchendon, MA Doric Concrete Vaults Inc. Garden City, KS Doric Concrete Vaults, Inc. Great Bend, KS Doric Concrete Vaults Inc. Osage City, KS Doric Huntingburg Vault Co. Huntingburg, IN Done of Central Arkansas Little Rock, AR Doric of Kansas Vault, Inc. Iola, KS Doric of Nashville, Inc. Nashville, TN Doric of Northeast Arkansas Jonesboro, AR Doric of South Texas Elsa, TX Doric of Texas, Inc. Houston, TX Doric Concrete Vaults, Inc. Newton, KS Doric Manufacturing Co. Boaz, AL Doric Mississippi, Inc. Jackson, MS

Doric-South, Inc. Demopolis, AL Doric Vault of Eastern NY, Inc. Hudson, NY Doric Vault Co. Griffin, GA Doric Vault Co. of S. Illinois Marion, IL Eagle Burial Vault Co. of LA Ruston, LA Eagle Burial Vaults Perry, GA Esterly Burial Vault Co. West Reading, PA Evans Eagle Vaults, Inc. Leola, PA Everlasting Vault Co. Randallstown, MD Florida Wilbert, Inc. Jacksonville, FL Fond Du Lac Wilbert Vault Fond Du Lac, WI Forsyth Bros. Fithian, IL Forsyth Bros. Concrete Prod. Terre Haute, IN Gettysburg Burial Vault Co. Gettysburg, PA Grable Vault Co. Logansport, IN Granite City Doric Newport, NH Gray Bros., Inc. Kansas City, KS Gross Vault & Monument Thomasville, GA Hairfield Vault Co. Hickory, NC Hardy Doric, Inc. Chelmsford, MA Ham Vault Service Massillon, OH Harris Precast, Inc. La Porte, IN Heilman — Wirtz, Inc. Cedar Hill, TX Hicks Industries, Inc. Mulberry, FL Hydraulic Dolly, Inc. Altoona, PA J.P. Vincent & Son, Inc. Galena, IL Jacson, Inc. Henderson, TX Jefferson Concrete Corp. Watertown, NY Josten Wilbert Vault Co. Sioux Falls, SD L-D Vault Service Chattanooga, TN

For information on NCB VA's exclusive Plant Inspection and Certification Program, please contact NCBVAHeadquarters at 1-800-538-1423 or use application form on adjacent page.

Lakeshore Burial Vault Co. Brookfield, WI Lavaca Vault Co. Lavaca, AK Ludlow Burial Vault Co. Ludlow, MA Lycoming Burial Vault Co. Inc. Montoursville, PA Marion Vault Works Marion, IN Markham Burial Vault Services Richmond, VA Markham-Carter Vault Service Smithfield, VA Master Grave Service Athens, GA Memphis Burial Vault Co. Memphis, TN Mercer Vault Company Fredericksburg, VA Milan Burial Vault, Inc. Milan, MI Milwaukee Wilbert Vault Co. Milwaukee, WI Minnick Services Corp. Fort Wayne, IN Neher Burial Vault Co. Springfield, OH Nor-Don Vault Co. Inc. Strafford, MO North Central Mich. Vault Srvc. Cadillac, MI Norwalk Vault Co. Johnstown, PA Odon Vault Company, Inc. Odon, IN Omaha Wilbert Vault, Inc. Omaha, NE Ostwalt Vault Co. Concord, NC Palm Vault Co. Ada, OK Peoria Vault Co. Peoria, IL Pennyslvania Concrete Vault Co. Greensburg, PA Perfection Vault Woodson, IL Phenix Vault Phenix City, AL Pioneer Vault, Inc. Doylestown, PA Pope Concrete Products Waycross, GA Poplar Bluff Doric Vaults, Inc. Poplar Bluff, MO Precast Concrete Products, Inc. Blissfield, MI Precision Precast Inc. Pittsfield, MA Quality Burial Vault Co. Houston, TX •

continued ...



February 2001



ex Vault Service Newton, IL Rocky Mountain Monument/Vault Sandy, UT Roosburg Vault

National Concrete Burial Vault Association, Inc. Member Application for Plant Inspection

Primghar, IA

Saginaw Wilbert Vault Corp. Saginaw, MI

Sam Green Vault Co. Lynchburg, VA

Shenandoah Valley Vaults, Inc. Dayton, VA

Shore Vault & Precast Co. Exmore, VA

Simerly Concrete Products, Inc. Bristol, TN

Simerly Vaults, Inc. Knoxville, TN

Southern Ohio Vault Co. Portsmouth, OH

Name of Plant

Southern Vault Service Blakely, GA

Plant Mailing Address

Spoerr Precast Concrete Sandusky, OH

Sunnycrest, Inc.

Plant Street Address

Auburn, NY

Superior Burial Vaults, Inc. Salt Lake City, UT Superior Vault Co.

Plant Telephone

Bryantown, MD

Superior Vault Co.

Fax Phone Number

Charlestown, IN

Superior Vault Co. DBA Individual Mausoleum Co.

Owner's Name

Lawrenceburg, IN

Superior Vault Company LTD Mississauga, Ontario, Canada

Evening Telephone

Swan's Concrete Products Westbrook, ME

Tennessee Vault

Plant Manager/Contact Person

Fairview, TN

Tucker Vault Co.

Evening Phone

Farmington, MO

Turner Vault Company Toledo, OH

Types of Outer Burial Receptacles Produced 0 Top Seals 0 Air Domes 0 Sectionals Other

Vanden Boomen Burial Vaults Inc. Appleton, WI

Vanden Boomen Burial Vaults Inc. Wausau, WI

Washington Wilbert Vault Works Inc. Laurel, MD

Warga Concrete Products Inc. Fort Wayne, IN

Watts Vault & Monument Co. Montezuma, IA

Please return this application with full payment to:

Wayne Burial Vault Co., Inc. Indianapolis, IN

The Naiional Concrete Burial Vault Association, Inc. 900 Fox Valley Drive, Suite #204 Longwood, FL 32779-2552 (800) 538-1423 Fax (407) 774-6751

Welte Vault Co. Danbury, IA

West Plains Vault & Mfg. Co. Pomona, MO

Wicomico Vault Co., Inc. Salisbury, MD

Wieser Precast Stewartville, MN

Williams Vault Company

As an NCBVA member in good standing, the total of your Plant Certification Inspection will be $750. Full payment should be enclosed with your application.

Emporia, VA

Willmar Precast Co. Willmar, MN

Winnipeg Burial Vaults Ltd. Winnipeg, Canada






February 2001

Rost Perk Cal( 4frap;(e riz Fattue„, WE MANUFACTURE IT! As the demand for cremation increases...So does the list of B & L installations

Low Fuel Costs Low Maintenance Costs 24 Hour Operation 1 Year Warranty Reduced Cremation Times


Phoenix Series

Our commitment to quality does not end with your purchase...


Refractory Repairs on All Makes & Models

Custom Designs & On-Site Fabrication Available

24 Hour Service

Animal Crematories

Systenia, Inc. 7205 114th Avenue North, LarQo, Florida 33773 USA Toll free 1-800-622-5411 or (727) 541-4666 Facsimile (727) 547-0669 e-mail: Visit us at: -


February 2001



National Concrete Burial Vault Association "Serving the death care industry with the very best"





Dues Schedule CIManufacturer Member Dues are based on total units sold for all locations of the company.

Key Contact



Please check appropriate level: 1711-999 Units $170 l000- 1999 $260 1712000 - 3499 $350 1713500 - 4999 $435 C15000 and more $525 ElAssociate Member


OFranchise Group


Payment Information Include payment with this completed form. We accept Visa, MasterCard and American Express 171Check is enclosed Please charge my ElVisa CIMasterCard aAmex Account # Expiration date

Mailing Information NCBVA 900 Fox Valley Drive Suite 204 Longwood, FL 32779-2552 (800) 538-1423 Fax: (407) 774-6751

Company Name Street Address City



Zip Fax

E-mail Company Web Site

CI Check here if you prefer to have your mail sent to your home Home street Address City State Zip Home Phone Home Fax

COMPANY INFORMATION EIBurial Vault Manufacturer OCrematory CIDoric CIWilbert OCon-O-lite 1710ther OProvide Graveside services

CIFuneral Director OCemetery ElEagle


171Metal Vaults OPlastic Vaults CIFiberglass Vaults Offer sizes for CIChildren CIAdults 171Oversize CIAssociate Member: Tell us in 25 words of less about your product/services

OPlease enroll me in NCBVA today! Signature indicates that you have read and agree to abide by NCBVA's Code of Ethics and the rules which govern the National Concrete Burial Vault Association. Signature is required before this application can be processed.



CODE OF ETHICS We believe that concrete is an ideal material for the construction of burial vaults for the interment of human remains and that

a properly constructed concrete burial vault is worthy of acceptance by the public. Our sales and advertising policies will be governed by standards acceptable by the public and the funeral profession and by principles advocated by the National Concrete Burial Vault Association, Inc. We pledge fair trade practices to our competitor whose product we will not disparage. We shall conduct our business on sound business principles, striving to build a relationship of respect and confidence for the burial vault industry with the public, with the funeral director and with the cemeteries management. We will abide by the rules and regulations of the National Concrete Burial Vault Association, Inc., thereby contributing to a stronger and greater national industry.

National Concrete Burial Vault Association, Inc. 900 Fox Valley Drive, Suite 204, Longwood, FL 32779-2552

FIRST CLASS Address Correction Requested

Annual Convention • June 21-23, 2001 • Pocono Manor, PA Dear Readers, We at the National Concrete Burial Vault Association Bulletin, would love to hear from you. Specifically we are looking for press releases from you so that we can continue to address issues and topics that are directly facing you. Do you have an idea for an article of interest to other manufacturers? Why don't you take a few minutes and send us a press release about your happenings. We're interested in details about special events, individuals who deserve recognition, awards, new services you are providing. Suppliers: let us know about your new products and services. Color or black and white photos are also welcome. If you are unsure about how to write your press release or article, don't hesitate to give me a call at (407) 788-1996 or e-mail me at . It would be my pleasure to assist you. Looking forward to hearing from you, Jan Monahan Editor

Industry News and Notes DORIC recently released a new CD interactive training program and burial vault presentation for funeral directors. With the advent of casket presentation and selection by computer and with the general comfort level of the public, the timing is right to offer information about burial vaults and cremation products through the same methods, says Doric. "The Strength of Doric" also includes a section for recently licensed personnel, pre-need counselors and professionals who have just recently started offering Doric lined burial vaults. Wilbert Funeral Serviees Inc. recently helped honor 10 U.S. airmen who had been missing in action since 1944. Their remains were discovered in 1996. Six were interred at Arlington National Cemetery in Virginia; four were buried privately by their families Wilbert donated 11 Veteran burial vaults to the families, the 11th one being for unidentified remains. Prime Succession, Inc. has successfully emerged from Chapter 11 bankruptcy protection. On the basis of revenues, Prime Succession, Inc. is the fifth largest provider of funeral and cemetery products and services in the death care industry in the United States. Through its subsidiaries, the Company owns and operates approximately 130 funeral homes and 19 cemeteries in 19 states. Service Corp., has announced that it intends to sell more than 500 funeral homes and cemeteries to help pay down $3.3 billion in debt. As of September, Service Corp. controlled 3,755 funeral homes, 575 cemeteries and 203 crematoria in 20 countries. The company controls about 11 percent of the U.S. funeral business. Service Corp. expects toe miS receive between $200 million and $250 million from the sales over the next two years.

Bulletin 2001 February  

Bulletin of the National Concrete Burial Vault Association

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