Page 1

THE

CONc4,4,

QUALITY

Vol. 15

In This Issue ... President's Message ....3 Baby Boomers 5 Gas Prices 7 Estate Planning 9 Certified Plants 12

No. 4

August 2000

A "Wrinkle" Offers Chance To Challenge Cemetery Fees By J. Scott Calkins NCBVA Counsel

V

ault manufacturers often ask about the fees and charges implemented by cemeter-

ies to raise additional revenues and/or discriminate against outside competitive vault sales. My advice, based on Federal and State court decisions, has consistently been that all cemetery charges and fees involving lot owners, their agents and vendors must be reasonable, uniform in application and equal in operation. But now I want to add a new wrinkle based upon dicta in a court decision several years ago in Missouri. (Dicta in a court decision is discussion by the court but not necessarily part of the final conclusion and holding of the court.) Probably all vault manufacturers have been on the receiving end of fees and charges other than installation costs. These include road use fees, inspection fees, supervision fees and sundry other charges. For example, in the early '90s the St. Louis Wilbert Vault Company and the Norwalk Vault Company challenged in court a Missouri cemetery over a fee against trucks over a certain weight. The court in that case decided that the cemetery could levy a reasonable road use fee for heavy trucks (I believe over 3/4 ton). I didn't agree with that decision for several reasons, but it is still being used by cemContinued on page 6

Pocono Mountains June 20-24, 2001

Whitewater rafting through the rapids of the Lehigh River Gorge—just one of many fun activities awaiting you in the Pocono Mountains of northeast Pennsylvania! •

This isn't your daddy's Poconos! Forget the stereotype of heartshaped beds and honeymoon cottages. The Pocono Mountains in northeast Pennsylvania offer abundant activities for the family. Watch future Bulletins for details about NCBVA's next convention.


August 2000

NCBVA BULLETIN

2

4

040

pou Pak

CREMATION IS EXPECTED TO DOUBLE... Let IEE Show You How To Meet The Demand... Profitably!

Research Shows The Demand For Cremation Rapidly Increasing Within the next ten years cremation is expected to double. More and more companies are recognizing the growing trend towards cremation, TEE can show you how to turn that demand into increased business and profit.

Investment Analysis This free analysis will indicate if a crematory is a profitable venture for you. We consider your individual circumstances and evaluate vital information on costs, depreciation, tax savings and estimated profits.

The Power Pak 11 Cremator -

The most cost efficient model of its size on the market, this system offer ,, the quickest cremation time for its size, two hours or less, including preheat, while its cost per use remains the lowest in the industry. Other features include: a pollution monitoring system, a maintenance free stainless steel stack, fully automatic operation and, as with all our cremators, it's guaranteed to exceed all environmental requirements.

Purchase Any Cremator, And Well Include A Hydraulic Lift Table— Absolutely Free This device allows for one-man casket loading, as well as general lifting and transport. Its hydraulic pump handle and swivel casters offer maximum convenience for easy positioning of heavy loads.

The ECP-200 Electric Cremains Processor Is Engineered To Reduce Volume To Less Than 200 Cubic Inches... We Guarantee It! The ECP-200 is the most advanced processor on the market, with a processing time of less than one minute. It's quiet, dust proof, fully automatic and built for dependable, long lasting performance. It's the perfect accessory to any crematory. ECP-200

In Canada Contact Richard Steele The Eckels Company • Guelph, Ontario, Canada Phone 519-824-8020 • FAX 519-824-7161

Crematory Supplies We offer the widest variety of cremation supplies available, from I.D. Tags to Urns, and everything inbetween. Call for your free catalogs. Hydraulic Lift Table

ID. Tags, Brush, Urn

411W Setting Industry Standards IEE's technological advancements have been influencing the cremation industry for many years. Quality equipment, unsurpassed service before and after the sale and our "client first" policy— TEE keeps working for you.

INDUSTRIAL EQUIPMENT & ENGINEERING CO. P.O. Box 547796 • Orlando, FL 32854-7796 In Florida (407) 886-5533 • FAX (407) 886-5990

Toll Free 1-800-327-2831


August 2000

NCBVA BULLETIN

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National Concrete Burial Vault Association, Inc.

900 Fox Valley Drive, Suite 204 Longwood, Honda 32779-2552 http://www.ncbva.org (800) 538-1423 Fax: (407) 774-6751 President

Tim Brutsche Brutsche Concrete Products Battle Creek, MI President-Elect

Jack Swihart Saginaw Wilbert Vault Corp Saginaw, MI

President's Message BY TIM BRUTSCHE

Secretary/Treasure

Dan Hicks Hicks Industries Mulberry, FL Immediate Past Presiden

Warren Chandler, Sr Master Grave Servic• Bogart, GA Directors, District 1

Robert Hardy Hardy Doric, Inc. Chelmsford, MA Kelly PeMean° Ciraffius Burial Vault Co. Reading, PA Directors, District Marty Begun

Eagle Burial Vault Detroit, ML Curt Zamec Wilbert Funeral Services, Inc.. Forest Park, IL Directors, District 3

Bob DonateIli Baumgardner Products Co Akron, OH Darren Baxter Baxter Burial Vault Service Cincinnati, OH Directors, District 4

Jeff Grayson Superior Vault Co. Charlestown, IN Jack Swihart Saginaw Wilbert Vault Corp Saginaw, MI Director, District 5 J.C. Clifton

Quality Burial Vault Co. Houston, TX Linda Darby Sempsrot Greenwood Plastics Phoenix. AZ,vgNir •:,„„

Executive Director

Thomas A. Monahan, CAE Certified Association Management Company Longwood, FL Legal Counsel J. Scott Calkins

Harrisburg, PA

Basic Principles Lay Formula For Success

I

n our last newsletter, I introduced the theme, "Credibility and Consistency"—two factors critical for our future success, both as an industry and as individual manufacturers. What I didn't know was that Jack Swihart, our new vice president, had simultaneously submitted his thoughts in an article concerning ego, attitudes, and deceit. Two different themes, but they follow the same track. Jack's article referenced the problems faced by the consolidators (SCI, Stewart, Loewen, Ed, Carriage, and most recently, Prime Succession which has filed for Chapter 11) and advised us all to remember to be humble and honest and to preserve our integrity. Some may say that they got what they deserved, but unfortunately, many of their suppliers got what they didn't deserve (not being paid). The consolidators were a big group and as such faced big problems. We are little suppliers, but we can also face big problems, relative to our size. I believe we can survive if we follow a few simple principles that allow our firms to be credible and consistent. Remember what business you are in. I say, "we are not in the burial vault business, we are in the service business." Charge a fair price for your product and services. (Gary Fogelsonger of the Fogelsonger Burial Vault Company has a footnote on his price card that states, "The bitterness of poor quality lingers long after the sweetness of low cost is forgotten." True words. If you are attempting to give, or get, a deal that is "Too good to be true," it is! And lastly, with reference to this fine association of manufacturing members, we cannot expect to get anything out of this association unless we're willing to put something back into it.


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NCBVA BULLETIN

August 2000

VAULT QUEST 3000

The VAULT QUEST 3000 is the safest and most efficient vault handling machine available today. With its unsurpassed maneuverability, along with the ease of a one-man operation, the VAULT QUEST 3000 will help to make the most difficult vault handling situation quick, easy, and safe. The VAULT QUEST 3000 has been engineered to ensure the operator's safety and to maximize vault burial efficiency. These safety features and product enhancements will help to eliminate your worker's compensation claims and increase your level of productivity. Some of the VAULT QUEST 3000's standard features include a 13 hp Briggs & Stratton engine, a 6000# hydraulic winch, 30" hydraulic leveling cylinders, power tilting hydraulic cylinder and an electric powered remote controlled retractable Ibeam. These are just some of the dynamic features you will find on our standard model. The VAULT QUEST 3000 can be customized to fit your specific needs. Customer service and satisfaction are our # 1 priority. Videos are available upon request.

CALL AND ORDER YOURS TODAY!

MID VALLEY INDUSTRIES, INC. 1151 bELANGLADE ST., KAUKAUNA WI 54130 (920) 759-0314 FAX (920) 759-0318


August 2000

NCBVA BULLETIN

Rich Spend Fortune On One Last Piece of Real Estate Future Conventions 2001 - Pocono Manor, Pennsylvania

2002 - Houston, Texas 2003 - Orlando, Florida 2004 - Las Vegas, Nevada

Baby Boomers Seek Ceremony To Celebrate Lives Well-Lived The one-year anniversary of JFK JR's burial at sea highlighted a growing trend in funerals today. Now, more than every before, Americans are seeking innovative ways to celebrate nd pay personal tribute when a loved one dies. Baby Boomers in particular are making funerals much more personalized and meaningful. A study of over 500 consumers in North America conducted earlier this year by Batesville Casket Company conducted a study of over 500 consumers in North America earlier this year revealed the following trends: Scattering remains the predominant means consumers choose to dispose of cremated remains. Burial followed closely. Taking the cremated remains home was the third choice. Cost remains a driver affecting the choice for cremation. "Wishes of loved one" and "Convenience" were the two other main reasons for choosing cremation. The traditional funeral home is still the first choice for contact regarding cremation arrangements by consumers who had recently arranged a funeral by a large margin over other funeral service providers like cremation and memorial societies. Over half of the consumers surveyed wanted some kind of public visitation or service with their cremation arrangement. Less than 10 percent stated they wanted "No public or private viewing and no service— just a cremation." The consumers surveyed were contacted by phone. They had either recently made a cremation arrangement for someone or stated they would choose cremation for themselves. Grief experts say that the Baby Boomer trends toward personalized funerals helps families tell the story of the life lived and better move through a healthy grieving process. In JFK JR's case, being buried at sea was very meaningful, symbolizing a deep-rooted family love of the ocean. For families that choose burial at sea, Batesville's Options division has created a biodegradable urn that degrades within three to five minutes. It can also be buried in a special place and will biodegrade in three to five days.

You might call it "The (Eternal) Lifestyles of the Rich and Famous!" With more money than they know what to do with it, some of the ultra rich are spending fortunes on their tombs. Ruth Fertel, the founder of the Ruth's Chris Steakhouse chain has a granite mausoleum with black columns and stained glass windows that sits on a 27-foot plot under moss-draped trees on the edge of a bayou in Metairie Cemetery in New Orleans, LA. She built the tomb with her longtime friend and business partner, Lana Duke. "We call it our last double," Fertel said in an Associated Press article, referring to a raditional style of housing in New Orleans with two separate living areas contained in one house. It is estimated that the structure probably cost about $500,000, including the lot and design fees. Metairie, a non-denominational cemetery, dates back to 1872. Visitors are provided with tape recorded tours that point out the final resting places of former governors, generals and statesmen. Al Copeland, founder of the Popeyes Fried Chicken chain, is completing a mausoleum that will hold 14 caskets. Built on a raised platform with four square fluted columns in front and a bronze double door, it could run about $600,000. Tombs are grouped in small neighborhoods, with stone and cement buildings on winding streets. Many are fenced and some have benches outside for visitors. The lure of Metairie Cemetery is more artistic. Statues of mourning angels and grieving children line the streets. The architecture includes tombs with beautiful stained glass windows, modeled after churches, pyramids, Roman shrines and Islamic palaces. The distinctive art recently led to a scheme to steal urns, statues and other artifacts and sell them to collectors. A prominent antiques dealer and four others received jail time for the venture. Above ground burials are fashionable around New Orleans. The tradition springs from the city's European roots, not a response to flooding or the city's below sealevel setting and swampy ground.


6

NCBVA BULLETIN

August 2000

Continued from page 1

Copies of the "Study of American Attitudes Toward Ritualization and Memorialization" which was conducted by Worthlin Worldwide for FAMIC are available for NCBVA members. The study measures changes in consumer perspectives of the industry and its services, changes in consumer attitudes and opinions about industry professionals, as well as preferred ritualization and memorialization practices. Contact headquarters if you did not receive your copy at the annual convention.

eteries and their counsels to rebuff opinions (including mine) in issuing restrictions and/ or levying fees and charges. The court allowed a "reasonable" road use fee. I, and other vault counsels, have used that standard to reduce excessive fees and charges. Courts have constantly indicated that cemeteries may charge for actual labor performed. But the courts have been strict in indicating that such chargesbe reasonable. In other words, a cemetery would not, in my opinion, be permitted by a court to charge $50 for a "supervision fee" if such "supervision" took only 0 to 15 minutes by one of the employees of the cemetery. The court would want to know what is the going hourly rate in the trading area for similar employees and then use a percentage of that rate using the time spent by the cemetery employee. Most of you already are aware of the above analysis. What you may not be aware of is the court dicta in the Missouri decision and the implications it has for our industry. The judge in that decision did approve such road use fee but was empathic in indicating that he would not have approved the fee if the cemetery was competing in the sale of vaults or long crypts. The judge realized that such fees and charges levied by a cemetery which compete with an outside vendor such as a vault manufacturer, monument dealer, florist, etc., could "stack the deck" and utilize unfair trade practices and discriminatory pricing arrangements to deter competitive products from being used by the lot owners. If you are being harassed by cemeteries with charges and fees and if those cemeteries are involved in selling vaults, then this judge's dicta may be useful in legally challenging such fees and charges.

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PURE ASPHALT COMPANY MANUFACTURER OF SPECIALTY COATINGS SINCE 1927 CHICAGO, ILLINOIS


August 2000

NCBVA BULLETIN

7

How Do Gas Prices In Your Area Compare? Five Favorite Are high gasoline prices a significant cost center for you? Here are some statistics (08/01/2000). Compare prices in your area to the national average. National Unleaded Average Regular

Mid

Premium

Diesel

Current Avg.

$151.69

$161.09

$166.93

$149.10

Month Ago Avg.

$164.50

$174.67

$181.01

$150.95

Year Ago Avg.

$120.96

$128.43

$133.03

$119.06

AAA's Fuel Gauge Report is the most comprehensive retail gasoline survey available. Everyday over 60,000 self-serve stations are surveyed.

Interview Questions The closest a person comes to perfection (next to a first date) is in the job interview! As an employer, any reservation you have during the interview are likely to be greater upon hire. Following are five of the favorite interview questions suggested by a human resource company: 1 If you could change one thing about yourself by snapping your fingers, what would it be? 2 Tell me about your best friend. In what ways are you similar or dissimilar to this person? 3 What is the craziest thing you have ever done? 4 What types of people do you find it difficult to get along with? 5 When was the last time you really got angry—describe the situation and what you did about it?

Lease-Purchase Plan Now Available

The VAULT-MASTER has variable speed hydraulic drive, hydraulically raised and lowered front steering axle, rollback CraneWay beam with adjustable support legs, and an 9,000 lb. hydraulic vault lifting hoist. Will handle straight or cross grave settings. The Crane-Way beam is a 5" I-Beam and is 14' long with heavy-duty, adjustable support legs. The beam is carried on large flat rollers with heavy duty bearings. There is a hand crank system to roll beam back and forth. The vault lifting winch is swivel-mounted to the beam trolley. This prevents trolley wheel binding due to sideways shifts of the load. Hand operated back winch at the rear of the Crane-Way beam allows safe loading of a vault from a truck or trailer bed onto the Vault Handling Trailer. Rear hydraulic leveling jacks enable easy leveling of the whole machine on almost any terrain. They make offloading a vault from a truck bed easier and safer. We have a long list of options and will do custom options. For more information contact. Don Long Long Machine Co. 519 N. Main Ave. Maiden, NC 28650 (Ph) 828-428-2648 (Fax) 828-428-8608


8

August 2000

NCBVA BULLETIN

How You Handle Mistakes Makes All the Difference BY JAN MONAHAN

Newsletter Editor Just 30 minutes up the road from NCBVA Headquarters in Florida, outrageous charges of burial abuses are putting the funeral indusry in the headlines each day. State investigators and local police have been reviewing complaints that bodies were buried in the wrong plots or wrong mausoleum vaults; that lots or crypts have been sold twice, or that remains are missing altogether. One mother cries for her infant son who was supposed to be buried in a concrete vault but the vault recently was found to be empty. In addition, investigators have found medical waste improperly buried ori cemetery property. Because the cemetery has a crematorium, the company had contracts to incinerate medical waste. Rather than incinerating the waste, apparently they just dug a hole and buried it. Criminal charges of fraud have been brought against the vice president of the funeral home and cemetery in Daytona Beach. There's another, more personal story that never hit the papers Having lost my mother last year, Tom and I became acutely aware of what an emotional business, this funeral industry is. It's not just cemeteries, caskets, and vaults. It's an industry that deals with people and their strong emotions of love and sorrow. My Mother's cremains were interred in an in-ground plot at a cemetery which we selected because of its proximity to our home. Visiting the grave would be easy, offering a comforting refuge as we worked our way through the grieving process. We visited often, laying flowers, spending time, reminiscing. After struggling for several years with mother's terminal disease, we found comfort in the belief that she indeed could now "rest in peace." Three months after the funeral, we visited one day to find that mother's marker and grave had been moved. It was just one plot to the right, but it had been moved. After a few frantic phone calls I was given the explanation that she had been interred in the wrong plot and that the error had now been corrected. A quick call to my state agency reinforced my position that this was not an acceptable practice. It took a little longer to get to the right people in the cemetery's management chain to convince them of the same. We could have ended up as a feature story on the local TV consumer reporter's segment (They love this kind of story). We could have spent everyone's time and money in a small claims court. Fortunately, our case was handled by a woman who was a vice president of operations for the cemetery ( a division of one of the major conglomerates). She understood that this was about more than just moving a plot. This was a highly emotional issue with people struggling through their grieving process. Abuses are unforgivable, but mistakes are inevitable. It's how they are handled that make the difference. In our case, everything possible was done to rectify the error and our pain and sorrow were validated by compassionate understanding of how this mistake affected our lives.

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Fax: (773) 539-1131

CENTER-RITE VAULT MESH 2 X 2 1 /2 xl6ga. GAL. 28" X 300' ROLL 12.5 ga. TANK MESH many other sizes and gauges also available

1/4" DEFORMED PENCIL ROD for VAULT LIDS EDGE-RITE SYNTHETIC FIBER STEEL FIBER All available from

D & C Supply Company, Inc. 335 Washington Ave. Bridgeville, PA 15017 Phone: 1-800-234-5781 or 412-221-1191 Fax: 412-221-9206

Your Source For Concrete Reinforcements


August 2000

NCBVA BULLETIN

Protecting Your Estate Requires Planning

1700 cubic inches inside padabie it

BY J. SCOTT CALKINS, ESQ.

All corners are securely bolted.

attractive'

NCBVA Counsel 2=tragP'ng completely ,

N ow's the time to take another look at high-tech, B L E high-strength plastic vaults. PAT NO D374962

from our Distinguished Line of Memorial Urn / Vaults

SINCE

£17,,

National Catholic Cemetery Conference SUPPLIER / MEMBER

F.H. NOBLE & CO. • P.O. BOX 588 Mundelein, Illinois 60060 Phone 1-800-431-7690 / Fax 847-566-0909

Call far

9

pricing information and color sheets of our decorative plate design ,

For Sale PARKING BUMPER MOULDS

Four new 5-gang Spillman parking bumper moulds: 5 feet long, 5 inches high, 9 inches wide with water spacers and pins.

10 used single unit moulds: 6 feet long, 8 inches wide and 6 inches high plus miscellaneous moulds. Originally cost more than $8,000. Will sell all for $3,000. Call 1-718-720-2020 Ask for Tony.

I

During the last few annual meetings and by mail and telephone inquiries, I have been asked several questions regarding the taxation and planning of estates. My stock answer to all inquiries is that I am not a specialist in estate planning and that those seeking answers and recommendations should retain the professional services of an experienced and competent estate planning attorney, even if they have to travel to a larger city nearby to obtain such expertise. Your local personal and/or corporate attorney may not have the knowledge and experience in the specialty of estate planning. However, your local attorney may be able to provide you with two or three recommended estate planning attorneys. In the last few years, family wealth has soared. The television show, "Who Wants To Be A Millionaire" is tremendously popular right now. But in real life, a good question is, "Are you already a millionaire?" A surprising number of people are, making long-term planning—especially estate planning—a must. I would estimate that a substantial number of vault manufacturers are millionaires and some are multimillionaires. Those individuals and families have already had their estates planned. If they haven't, they are just fooling themselves. In 1995, the Federal Reserve estimated that three million American families had a net worth of at least $1 million. That number has surely grown in this unprecedented economic boom, and is expected to more than double in the next few years. Many people are surprised to learn what they're worth when they add it all up. To find out what you're worth, add up the current value of all your assets, including: Liquid assets such as certificates of deposits (CDs), money market funds, bank accounts Fixed assets, including bonds Stocks and mutual funds Retirement plans, such as 401 (K), profit sharing, etc. Personal assets, including home, cars, etc. Value of business, rental property or other real estate. The next step is to subtract your mortgage and other debt. If the resulting figure approaches $650,000, then some serious estate planning is in order. Federal death taxes (very much in the news now) begin on estates totaling $675,000, and these taxes can be steep, as much as 55 percent. Fortunately, an experienced and knowledgeable estate planning attorney can tell you how bypass trusts, generation-skipping trusts, lifetime gifts, and other techniques can significantly lessen the tax load. In future articles in The Bulletin I will provide suggestions and recommendations regarding estate planning, taxation and what legal moves you should have already accomplished to enable you to be fully prepared to confer with your estate planning attorney.


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NCBVA BULLETIN

August 2000

Delivery Costs Add to Overhead BY EARL BRUTSCHE

Remember the good old days back in the '50s when your one-ton truck with an AFrame I beam, a one ton hand hoist and a set of equipment (tent, grass and a device) would mean an investment of maybe $8,000 to $10,000? Today your truck is probably able to carry three or four vaults, has a knuckle boom unloader, maybe even a setting trailer, and two sets of graveside equipment with a combined value of $80,000. The graveside equipment today has to be like new to be acceptable. It also includes more than just tent, grass and device. Today it also includes wall, mats, chairs, chair covers, an above ground device, drapes and placers. Some even provide blankets, lights, space heaters, umbrellas, tissues, lectern, water, grave boards, plywood, public address systems and more. On top of that is the biggest expense and the most important part of the grave side set up—the human resources—your well informed, properly dressed, clean and quiet service epresentative. Your representative usually has to be in two places at once. He cannot be seen or heard, but he must be able to direct traffic, handle flowers professionally, guide the casket on, take off flags, shut off lights, fix flats, jump start cars, shovel out caved in graves, move snow, and allow funeral directors to use his cell phone! And, there are probably many other things you can add to this list. It's important to remember to include these factors in your cost of doing business. They are cost centers like everything else and must be accounted for.

Welcome New Member Frank N. Allen, President F. H. Noble & Co. PO Box 588/888 Tower Rd. Unit N Mundelein, IL 60060 (847) 949-0131 Fax: (847) 566-0909

Here's some fodder for your "Internet facts" file: The Internet is growing at 7 billion pages per day, according to Cyveillance, an e-business site based in Arlington, Va. The company estimates there are 2.1 billion unique, publicly available pages on the Net.

World of Concrete 2001, A Trio of Events World of Concrete, the industry's largest annual commercial construction show, has grown to a trio of events that now includes World of Masonry and The Producer Center. World of Concrete 2001, takes place at the Las Vegas Convention Center Tuesday through Friday, February 27 to March 2, 2001. Seminars begin February 26; exhibits open February 27. The Producer Center is a new event-within-an-event that offers exhibits, demonstrations and seminars designed specifically for producers of ready-mix, block and precast concrete. It combines World of Concrete's successful Precast and Ready-Mix Pavilion concept with hands-on demonstrations and educational sessions targeted to the needs of concrete producers. World of Masonry is a totally new event to be held in a separate exhibit hall adjacent to World of Concrete at the Las Vegas Convention Center. It encompasses 40,000 net square feet of product exhibits, a comprehensive seminar series and live-action demonstrations focused on the needs of masonry professionals. Products featured at World of Masonry include mast-climbing work platforms, scaffolding, mortar mixers, rough-terrain forklifts, masonry cutting tools, flashing and weep accessories, ties and anchors, mortar ingredients, grout pumps and more. With more than six months remaining before the 2001 events in Las Vegas, exhibit sales for all three events are surpassing expectations. More than 1,200 companies have signed on for exhibit space. Of these, 948 companies have committed to World of Concrete, 186 to The Producer Center and 77 to World of Masonry. World of Concrete 2000 was the largest the event has been since it began in 1975. The record 650,000 net square feet of exhibits with 1,460 exhibiting companies topped all previous records for size and number of exhibiting companies. World of Concrete is the industry's largest annual international show on commercial construction. It encompasses indoor and outdoor product exhibits from more than 1,400 leading companies, a 90-session educational program and two days of live-action Mega Demos that demonstrate the latest field techniques. Four specialty pavilions within World of Concrete feature products for Information Technology, Materials Handling, Concrete Repair and Paving.


August 2000

NUBVA BULLETIN

Ii

THE LOGAN VAULT HANDLER By Axis Corporation

PROVIDING SERVICE AND REALIBILTY FOR OVER 40 YEARS THE LOGAN VAULT HANDLERS ARE MANUFACTURED WITH ONLY NEW BRAND NAME PARTS窶年OT USED OR RE-MANUFACTURED. This gives you better dependability and longer life of your Handler. OUR NEW 3/4 TON AXLE is manufactured narrower than the standard 3/4 ton truck axle to allow for more maneuverability in the Cemetery. The Logan Vault Handler can handle both straight and cross grave settings. The Logan is equipped with hydraulic variable speed Forward and Reverse, also a High and Low range gearbox STANDARD. STRENGTH IS NOT IN THE STEEL ALONE IN A VAULT HANDLER; 17" IS IN THE DESIGN. The Logan was designed to withstand the stress of a heavy load and yet light enough not to tear up turf in the Cemetery. The Logan was designed over 40 years ago and has seen many improvements in maneuverability and efficiency. The Logan Vault Handler is designed to give you optimum power using reliable parts and durable construction. It has been tested, beaten, used and abused for over 40 years. The Logan always was and still is the benchmark of Vault Handling equipment, And that is why we are the

Standard of the Industry AXIS CORPORATION P.O Box 668 BELLEFONTAINE OHIO 43311 1-800-422-AXIS(2947) www.axiscorporation.com salesOaxiscorporation.com FAX 1-937-592-5230

BUY DIRECT FROM THE MANUFACTURE


12

NCBVA BULLETIN

August 2000

NCBVA proudly recognizes the following companies which have a current standing in the Plant Certification Program Abel Vault & Monument Co. Pekin, IL American Concrete Industries Bangor, ME American Vault Co. Cleveland, OH American Vault & Concrete Products Detroit, MI American Wilbert Vault Corp. Forest Park, IL Arrow Vault Co., Inc. Lafayette, IN Atlas Concrete Products, Inc. Orlando, FL Automatic Wilbert Vault Tacoma, WA Baumgardner Products Co. Akron. OH Baxter Burial Vault Cincinnati, OH Baxter Vault Co. Baxter Springs, KS

Beck Vault Co. Rome, NY

Brewster Vaults & Monuments Millville, NJ

Brown-Wilbert, Inc. Fargo, ND

Brown-Wilbert, Inc. Morris, MN

Bruns Norwalk Vault Co. Saint Louis, MO

Brutsche Concrete Products Battle Creek, MI

Brutsche Concrete Products Benton Harbor, MI

Buckeye Vault Service Mansfield, OH Buck Simmons Vault Srves. Inc. Roanoke, VA

Bush Concrete Products, Inc. Muskegon, MI C & M Precast Kerrville, TX

Calumet Wilbert Vault Co. Inc. Gary. IN

Carolina-Doric, Inc. Florence, SC

Central Burial Vaults, Inc. Oklahoma City. OK

Central Burial Vaults, Inc. Tulsa, OK

Century Vault Co., Inc. Taunton, MA

Christy Vault Co., Inc. Colma, CA Clinton Wilbert Vaults, Inc. Clinton, IA

Cooper Wilbert Vault Co. Barrington. NJ

Cordeiro Vault Co., Inc. Vallejo, CA

Costello Vaults Smith Falls, Ontario, Canada

Crummitt & Son Vault Corp. Martins Ferry, OH

D.G. Robertson, Inc. Williston, VT

Dardanelle Vault & Monument Dardanelle. AR

Deihl Vault & Precast Co. Orangeville. PA

Delaware Valley Vault Co., Inc. Chester, PA

Detroit Wilbert Vault Corp. Detroit. MI

Doody Burial Vaults, Inc. Winchendon, MA

Doric Huntington Vault Co. Huntingburg, IN

Doric of Central Arkansas Little Rock, AR

Doric of Kansas Vault, Inc. Iola, KS

Doric of Nashville, Inc. Nashville, TN

Doric of Northeast Arkansas Jonesboro, AR

Doric of South Texas Elsa. TX

Doric of Texas, Inc. Houston, TX

Doric Concrete Vaults, Inc. Newton. KS

Doric Manufacturing Co. Boaz,

Al.

Doric Mississippi, Inc. Jackson, MS

Doric-South, Inc. Demopolis, AL

Doric Vault of Eastern NY, Inc. Hudson, NY

Doric Vault Co. of S. Illinois Marion, IL

Esterly Burial Vault Co. West Reading. PA

Evans Eagle Vaults, Inc. Leola, PA

Everlasting Vault Co. Randallstown, MD

Florida Wilbert, Inc. Jacksonville, FL

Fond Du Lac Wilbert Vault Fond Du Lac, WI

Forsyth Bros. Fithian, IL

Forsyth Bros. Concrete Prod. Terre Haute, IN

Gettysburg Burial Vault Co. Gettysburg. PA

Grable Vault Co. Logansport, IN

Gray Bros., Inc. Kansas City, KS

Gross Vault & Monument Thomasville. GA

Hairfield Vault Co. Hickory. NC

Hardy Doric, Inc. Chelmsford, MA

Barn Vault Service Massillon, OH

Harris Precast, Inc. La Porte, IN

Heilman — Wirtz, Inc. Cedar Hill. TX

Hicks Industries, Inc. Mulberry, FL

Hydraulic Dolly, Inc. Altoona, PA

J.P. Vincent & Son, Inc. Galena. IL

Jacson, Inc. Henderson, TX Jefferson Concrete Corp. Watertown, NY

Josten Wilbert Vault Co. Sioux Falls, SD

L-D Vault Service Chattanooga, TN

Lakeshore Burial Vault Co. Brookfield, WI

Lavaca Vault Co. Lavaca. AK

Ludlow Burial Vault Co. Ludlow, MA

Eagle Burial Vault Co. of LA Ruston. LA

For infUrmation on NCB VA exclusive Plant Inspection and Certification Program, please contact NCBVAHeadquarters at 1-800-538-1423 or use application form on adjacent page.

Lycoming Burial Vault Co. Inc. Montoursville, PA

Marion Vault Works Marion, IN

Markham Burial Vault Services Richmond, VA

Markham-Carter Vault Service Smithfield, VA

Master Grave Service Athens, GA

Memphis Burial Vault Co. Memphis, TN

Mercer Vault Company Fredericksburg, VA

Milan Burial Vault, Inc. Milan. MI

Milwaukee Wilbert Vault Co. Milwaukee, WI

Minnick Services Corp. Fort Wayne, IN

Neher Burial Vault Co. Springfield, OH

Nor-Don Vault Co. Inc. Strafford, MO

North Central Mich. Vault Srvc. Cadillac, MI

Norwalk Vault Co. Johnstown, PA

Odon Vault Company, Inc. Won, IN

Omaha Wilbert Vault, Inc. Omaha, NE

Ostw alt Vault Co. Concord. NC

Palm Vault Co. Ada, OK

Peoria Vault Co. Peoria, II.

Perfection Vault Woodson, IL

Phenix Vault Phenix City, AL

Pioneer Vault, Inc. Doylestown, PA

Pope Concrete Products Waycross. GA

Poplar Bluff Doric Vaults, Inc. Poplar Bluff, MO

Precast Concrete Products, Inc. Blissfield. MI

Quality Burial Vault Co. Houston. TX

Rocky Mountain Monument/Vault Sandy, UT

continued ..

f


August 2000

NCBVA BULLETIN

National Concrete Burial Vault Association, Inc. Member Application for Plant Inspection

Saginaw Wilbert Vault Corp. Saginaw, MI Shenandoah Valley Vaults, Inc. Dayton, VA Shore Vault & Precast. Co. more, VA Simerly Concrete Products, Inc. Bristol. IN Slimily Vaults, Inc. Knoxville. IN Southern Ohio Vault (7o. Portsmouth, OH Southern Vault Service Blakely. CA Spoerr Precast Concrete Sandusky:. OH Sterling Unlimited, Inc. Woodsboro, MD Sunny crest, Inc. Auburn. NY Superior Burial Vaults, Inc. Salt Lake City. UT Superior Vault Co. Bryantown, MD Superior Vault Co. Charlestown. IN Superior Vault Co. DBA Individual Mausoleum Co. Aurora. IN Superior Vault Company LTD Mississauga. Ontario, Canada Swan's Concrete Products Westbrook, ME Tennessee Vault Fairview, TN Tucker Vault Co. Farmington, MO Turner Vault Company' Toledo, OH Washington Wilbert Vault Works Inc. Laurel, MI) %Varga Concrete Products Inc. Fort Wayne, IN Watts Vault & Monument Co. Montezuma, IA Wayne Burial Vault Co., Inc. Indianapolis. IN Welte Vault Co. Danbury, IA West Plains Vault & Mfg. Co. Pomona. MO Wicomico Vault Co., Inc. Salisbury, MD Wieser Precast Stewartville, MN Williams Vault Company Emporia, VA Willmar Precast Co. Willmar, MN Winnipeg Burial Vaults Ltd. Winnipeg. Canada

Name of Plant Plant Mailing Address Plant Street Address Plant Telephone Fax Phone Number Owner's Name Evening Telephone Plant Manager/Contact Person Evening Phone Types of Outer Burial Receptacles Produced 0 Top Seals 0 Air Domes 0 Sectionals Other

Please return this application with full payment to: The National Concrete Burial Vault Association, Inc. 900 Fox Valley Drive, Suite #204 Longwood, FL 32779-2552 (800) 538-1423 Fax (407) 774-6751 As an NCBVA member in good standing, the total of your Plant Certification Inspection will be $750. Full payment should be enclosed with your application.

13


14

NCBVA BULLETIN

August 2000

National Concrete Burial Vault Association "Serving the death care industry with the very best"

APPLICATION FOR MEMBERSHIP

Dues Schedule OManufacturer Member Dues are based on total units sold for all locations of the company.

Please check appropriate level: 01-999 Units 01000 - 1999 02000 - 3499 03500 - 4999 05000 and more

$170 $260 $350 $435 $525

Key Contact

Nickname

Title Company Name Street Address City

State

Phone

Zip Fax

E-mail Company Web Site

OAssociate Member

$150

OFranchise Group

$600

Payment Information Include payment with this completed form. We accept Visa, MasterCard and American Express OCheck is enclosed Please charge my riVisa OMasterCard OAmex Account # Expiration date

Mailing Information

Check here if you prefer to have your mail sent to your home. Home Street Address City State Zip Home Phone Home Fax

COMPANY INFORMATION OBurial Vault Manufacturer OCrematory ODoric OWilbert OCon-O-lite OOther OProvide Graveside services

OFuneral Director OCemetery 0Eagle

OTrigard

OMetal Vaults OPlastic Vaults CIFiberglass Vaults Offer sizes for OChildren OAdults OOversize OAssociate Member: Tell us in 25 words of less about your product/services

NCBVA 900 Fox Valley Drive Suite 204 Longwood, FL 32779-2552 (800) 538-1423 Fax: (407) 774-6751

n Please enroll me in NCBVA today! Signature indicates that you have read and agree to abide by NCBVA's Code of Ethics and the rules which govern the National Concrete Burial Vault Association. Signature is required before this application can be processed.

(Signature)

(Date)

CODE OF ETHICS We believe that concrete is an ideal material for the construction of burial vaults for the interment of human remains and that a properly constructed concrete burial vault is worthy of acceptance by the public. Our sales and advertising policies will be governed by standards acceptable by the public and the funeral profession and by principles advocated by the National Concrete Burial Vault Association, Inc. We pledge fair trade practices to our competitor whose product we will not disparage. We shall conduct our business on sound business principles, striving to build a relationship of respect and confidence for the burial vault industry with the public, with the funeral director and with the cemeteries management. We will abide by the rules and regulations of the National Concrete Burial Vault Association, Inc., thereby contributing to a stronger and greater national industry


August 2000

NCHNA BULLETIN

Nare Peo Cal( 4frapsffe

15

luetcp-c,„

WE MANUFACTURE IT! As the demand for cremation increases...So does the list of B & L installations

Low Fuel Costs Low Maintenance Costs 24 Hour Operation 1 Year Warranty Reduced Cremation Times

LISTED

Phoenix Series

Our commitment to quality does not end with your purchase...

IT BEGINS WITH IT!

Refractory Repairs on All Makes & Models

• Custom Designs & On-Site Fabrication Available

24 Hour Service

• Animal Crematories

Sy8tigii.4, Inc. 11,

A&L.,15P' vs\dc sALEs AND 5,

7205 - 114th Avenue North, Largo, Florida 33773 USA Toll free 1-800-622-5411 or (727) 541-4666 Facsimile (727) 547-0669 e-mail: blcremsys@aol.com Visit us at: www.blcremationsystems.com


National Concrete Burial Vault Association, Inc. 900 Fox Valley Drive, Suite 204, Longwood, FL 32779-2552

FIRST CLASS Address Correction Requested

INDUSTRY NEWS AND NOTES August 23-26

Cremation Association of North America Annual Convention The Westin Harbour Castle Toronto, Ontario, Canada

October 30 Oct. 5 National Selected Morticians Disney's Yacht Club Resort Orlando, FL -

9-11

National Funeral Directors Association Convention Baltimore Convention Center Baltimore, MD

31-31

Casket and Funeral Supply Association of America Fall Conference & Trade Show Adam's Mark Hotel Indianapolis, IN

November 19-20

Cremation Certification Program for Equipment Operators - CANA Orlando, FL

The York Group Inc. is closing its metal casket manufacturing plant in Richmond, Ind. The plant manufactures high-end and specialty units (copper, bronze, 16 gauge steel, oversized and youth caskets). The manufacture of these products will be absorbed into the Company's other manufacturing facilities, which is expected to result in greater production efficiencies, better utilization of working capital and significant cost savings. Trigard/Greenwood Plastics Co. has opened a 6,300 square-foot office building and training center in Danville, Ill. The new building includes meeting rooms and a multimedia training facility for dealers and employees, as well as office space. Doric Products has introduced a new infant casket and vault combination, the 24-inch Doric Daisy Chrisom. The combination unit includes "The Legend of the Daisy," suitable for framing, and daisy seeds for parents to plant in memory of their child.

As World War II veterans reach their twilight years, the military is battling a shortage of buglers to play "Taps" at funerals. As a result, the Defense Department has called in reserves—compact disc players. The Department of Veterans Affairs estimates that of approximately 25 million U.S. military veterans, about 1,500 die each day, two-thirds veterans of World War II. Congress had to pass a law to allow the recorded version when a live horn player is not available. Service Corp. Intl. (SCI) said its second quarter earnings will come in well below analysts' estimates because of lower death rates and higher interest rates. The debtplagued firm said death rates in North America and abroad were lower than forecast, particularly in April, which hurt funeral revenues and margins. The company is continuing to focus on debt reduction and increasing operating free cash flow in the last half of the year, according to news services.

Send industu news to Jan Monahan, Director of Publications at NCBVA. Email jmonahan@assnhdqtrs.com.

Bulletin 2000 August  

Bulletin of the National Concrete Burial Vault Association

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